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Technical support specialist jobs in Odessa, TX - 70 jobs

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  • IT Mobile Support Analyst

    City of Odessa 3.1company rating

    Technical support specialist job in Odessa, TX

    Department: Information Technology Reports to: Projects & Support Supervisor Summary: Provides hands on technical support to the City's field computer users across the City. Technical support includes product evaluation, install, integration and configuration of software and hardware. Research and troubleshoot problems with computers and network connectivity, make repairs, provide support remotely as well as at the customer locations. Perform routine and root-cause analysis to include evaluation of hardware and software integration based on department and IT support criteria. Directly interacts with assigned departments to maintain maximum productivity of city field workers and their computing technology. Position will need to maintain excellent communication, customer service and documentation skills as they will liaise with not only department customers, but also technology vendors and other Tier 2 IT function teams, such as Infrastructure and Software Systems. Position will provide regular reports to supervisor and customer meetings on the state of mobile systems, such as inventory and support statuses. Scope of Responsibilities: Works to maintain optimum productivity of mobile computers, mobile applications, printers, video systems, wireless access devices in City department vehicles. Provides hands on support to these systems. Responsibility is mainly in hardware operability and software/network integration. Works closely with Tier 2 IT Software Systems group and Tier 3 Infrastructure group to ascertain root causes and implement solutions to business problems. Will assist the Projects and Support Supervisor with mobile equipment inventory, reporting and testing and implementation planning. Will have the experience and judgment to collaborate with higher tiers IT support tiers to move support issues forward expeditiously. On call 24 hours per day to assist in restoring interrupted information services. Must always possess excellent documentation and organizational skills to maintain detailed and correct inventory records and prepare status reports to customers and management. Essential Functions: Essential duties and responsibilities may include, but are not limited to, the following : Provides internal consulting and specialized support knowledge for the process of implementing, administering and maintaining complex mobile computer hardware and software configurations. Consults with users and other IT support tiers on development and implementation of new mobile communication, hardware and applications arriving at workable methods of data input and coherent, accurate and usable reports and inventory records. Maintains end user mobile software and computing hardware, expanding and improving when necessary. Helps analyze and resolve issues, often working directly with vendors and customers where needed. Assists users with any mobile hardware or software-related questions or problems, instructing users and technicians in any procedures necessary to correct any errors incurred. Supports the divisional operations with regular and timely attendance. Must have and maintain a cell phone for City use to hold this position. Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Essential functions, as defined under the Americans with Disabilities Act, may include any of the representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed above; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Minimum Qualifications: Education, Training and Experience Guidelines: A high school diploma or GED is required. A minimum of two years of computer service experience. An Associates' Degree in Computer Science is desirable. Knowledge, Skills and Abilities: Excellent oral and written communications skills. Ability to correctly judge levels of support needed for a particular issue and be able to assign or elevate work appropriately to the support tier and collaborate to resolution. Systems analysis techniques. Knowledge of mobile computer systems and mobility communication systems networking. Must understand project management concepts and techniques. Must be able to collaborate diplomatically with other City employees, vendors, customers and IT staff. Must have experience with a wide variety of mobile applications and/or hardware. Must be able to demonstrate excellent customer service skills. Must be highly detailed and organized to manage inventory records and communicate verbally or in writing all manner of status information. License and certification requirements: License and certification requirements: A valid Texas State Driver's License is required. Microsoft (MCSE), CompTIA A+, and other professional IT certifications are desirable. Appointment will be conditional upon successful completion of the FBI criminal background fingerprint check in accordance with Criminal Justice Information System (CJIS) standards. Special Requirements: Work is performed in a standard office environment. The employee must be able to work on a rotating 24-hour on-call duty to cover IT-related emergencies. The employee must also have a cell phone for communications with IT management 24 hours a day and 7 days a week.
    $34k-51k yearly est. 27d ago
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  • Computer Field Tech Position- Midland, TX

    BC Tech Pro 4.2company rating

    Technical support specialist job in Midland, TX

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Odessa, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-45k yearly est. 8d ago
  • PC Support Tech II

    Warren Cat 4.3company rating

    Technical support specialist job in Midland, TX

    TEAM UP WITH US! The PC Support Tech II is responsible for providing support for all PC hardware and software help calls for all supported Warren companies. This position will work closely with IT management, IT PC support members, internal customers, and outside vendors to ensure that personal computers, devices and servers are running optimally. Assists in identifying issues with systems as well as performing general maintenance and upgrade tasks. Some travel (day and overnight), off-hours maintenance, and extended hours' support are required. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Provide extended support, training, and instruction to users in use of equipment, software, and manuals in order to solve problems. * Provide problem determination and takes corrective action for PC hardware/software failures in a professional, timely manner. * Create help tickets in ticket tracking software for all help requests. * Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises. * Load specified software packages such as operating systems, endpoint protection, CAT applications, office products, and other 3 party programs on computer. * Respond to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems. * Recommends or performs actions to correct problems including assisting network, telecom, and server teams with on/offsite issues when required. * Provides updates, status, and completion information to supervisor, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. * Supervisory Responsibilities: This position has no supervisory responsibilities. WHAT YOU'LL NEED: * Associate degree (A.A.) or equivalent from two-year college or technical school; or four (4) years related experience and/or training; or equivalent combination of education and experience. * Expert knowledge of Windows 10 Pro and working knowledge of Windows Server 2016-2022. * Expert productivity software knowledge of O365 suite of applications including Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint, and Teams. * Working knowledge of Active Directory, Windows Server OS, DHCP, DNS, VMware, IP Networking, SCCM and WSUS. * Understanding of mobile device management software, Software-as-a-Service (SAAS) platforms, and cloud methodologies. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. While performing the duties of this Job, the employee is occasionally exposed to high, precarious places and risk of electrical shock The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Required travel up to 25%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $39k-74k yearly est. Auto-Apply 29d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support specialist job in Midland, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-46k yearly est. 9h ago
  • IT Support Analyst

    Netascendant Solutions

    Technical support specialist job in Midland, TX

    Job DescriptionDescriptionNetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an ITprofessional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent chance to learn and grow as an IT professional. The successful candidate will be a high-performance team-player with strong integrity and excellent interpersonal skills. The candidate should have a thorough knowledge of software, hardware, and networks. Key Responsibilities Provide on-site and remote technical support to clients, ensuring timely resolution of IT issues. Diagnose and troubleshoot hardware, software, and network-related problems across desktops, laptops, and mobile devices. Install, configure, and maintain operating systems including Windows, Mac OS, and basic Windows Server environments. Perform software installations, updates, and security patches according to company and client requirements. Support users with Microsoft Office applications, email configurations, and productivity tools. Manage and maintain network connectivity by monitoring TCP/IP configurations and troubleshooting network issues. Replace or repair computer hardware components such as drives, memory, and peripherals. Document support activities, resolutions, and system changes in the company's ticketing or tracking system. Coordinate with senior engineers or vendors to escalate unresolved issues efficiently. Deliver exceptional customer service by communicating clearly, managing expectations, and ensuring client satisfaction. Stay current with evolving technologies, certifications, and IT best practices to continuously improve technical capabilities. Skills, Knowledge and Expertise Strong knowledge of Windows desktop operating systems. Basic knowledge of Windows server operating systems. Basic knowledge of Mac OS. Basic knowledge of TCP/IP networking and troubleshooting tools Proficiency in using and supporting Microsoft Office. Experience supporting smart phones, tablets and other mobile devices. Experience installing software, patches, and updates on desktops and laptops. Experience in troubleshooting basic network, hardware, software, and printing problems. Experience in replacing hardware on desktops and laptops. Ability and desire to learn new skills. Passion for customer service. Excellent written and oral communication skills. Outstanding diagnostic and problem-solving skills Degree in Computer Science or relevant field preferred. Certifications (CompTIA A+/Network+, Microsoft Certified IT Professional, CCNA) preferred. Benefits 401(k) Health insurance Paid time off Professional development assistance
    $37k-62k yearly est. 19d ago
  • IT Field Support Technician_Midland

    Gr8Ttek

    Technical support specialist job in Midland, TX

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $33k-54k yearly est. Auto-Apply 45d ago
  • End-User Support Specialist

    Vets Hired

    Technical support specialist job in Midland, TX

    Performs hardware/software diagnostics in order to resolve computer problems Determines optimum installation and configurations Adds after-market hardware to computers Installs and supports products and services as requested Develops workstation documentations, including inventory, of all installed hardware and software Installs and maintains any devices purchased through Information Systems Maintains on-going contact with users regarding their problems and issues until resolved Monitors and supports production equipment Performs related duties as assigned Subject to recall 24/7 Physical and Environmental Conditions Ability to sit, stand, and transport self from building to building Ability to kneel, crawl, climb, and twist for purposes of installing and maintaining equipment Ability to lift PCs and related equipment. Working Place: Midland, Texas, United States Company : City of Midland, Tx
    $33k-54k yearly est. 60d+ ago
  • Manufacturing IT Technician

    Ast & Science 4.0company rating

    Technical support specialist job in Midland, TX

    AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview We are seeking a detail-oriented Manufacturing IT Technician to provide technical support and maintenance for IT systems within a manufacturing environment. This role ensures smooth operation of hardware, software, and network infrastructure critical to production processes, including Manufacturing Execution Systems (MES), ERP platforms, and shop-floor automation tools. The position is located in Midland-Odessa, TX. Key Responsibilities Install, configure, and maintain IT hardware including servers, workstations, printers, routers, and switches, as well as software used in manufacturing operations. Provide first-level and second-level support for MES, ERP, PLM, and related applications. Troubleshoot and resolve issues impacting production systems promptly to minimize downtime. Manage and monitor network connectivity across manufacturing facilities and ensure secure and reliable communication between shop-floor systems and enterprise applications. Support data collection processes for quality and compliance, including torque certifications and NCR traceability. Maintain accurate system documentation and adhere to IT security protocols. Work closely with production teams, quality engineers, and IT leadership to implement technology solutions. Train end-users on IT tools and ensure proper usage of MES and other systems. Participate in automation initiatives and integration projects to enhance efficiency. Identify opportunities for process optimization and system enhancements. Qualifications Education Associate or bachelor's degree in information technology or a related field. Experience Minimum of 2 years of IT support experience within a manufacturing or industrial environment. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with networking fundamentals including TCP/IP, firewalls, and routing. Experience supporting manufacturing systems such as MES and ERP platforms. Ability to work in fast-paced environments and perform physical tasks such as racking servers and running cabling. Preferred Qualifications Experience with TULIP or similar MES platforms. Familiarity with PLM and PDM systems. Knowledge of compliance standards and quality management processes. Flexibility to provide on-call support and work shifts as needed. Soft Skills Strong problem-solving and troubleshooting skills. Excellent communication and collaboration abilities to work effectively with production, quality, and IT teams. Ability to prioritize tasks in a fast-paced manufacturing environment. Attention to detail and commitment to maintaining data integrity and system reliability. Technology Stack Windows OS, Microsoft Office Suite. MES platforms such as TULIP. ERP systems. PLM/PDM software. Networking tools for TCP/IP, routing, and firewall management. IT support and monitoring tools. Physical Requirements Ability to lift and handle hardware up to 50 lbs. Ability to stand, bend, reach, and perform hands-on work for extended periods. Ability to work in a manufacturing environment around machinery and production equipment. This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands . AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $52k-87k yearly est. Auto-Apply 10d ago
  • System Support Specialist

    Midland County, Tx 4.5company rating

    Technical support specialist job in Midland, TX

    This role is responsible for the technical support of personal computing infrastructure, networking components, and specialized security and audio/visual (A/V) systems for County users. Key responsibilities include installing, upgrading, analyzing, troubleshooting, and repairing personal computers, application issues, and server problems. The position also assists in the support of security hardware and software systems, including physical security, surveillance cameras, and access control systems. Furthermore, this role supports audio/visual hardware and software systems, such as displays, multimedia devices, digital signage, speakers, microphones, amplifiers, and mixers. The incumbent must independently perform a broad range of technical, computer-related tasks and exercise judgment and decision making in the diagnostic and resolution of computer, security, and A/V hardware and software problems. Good communication skills and the ability to work with users diplomatically and skillfully are required. I. PC, Networking, and System Support: * Respond to user requests for service that have been created via the IT work order system. * Troubleshoot problems and develop solutions; provide a wide variety of client support and technical issue resolution. * Analyze needs of users, formulate and implement solutions, and determine whether software exists to meet user needs. * Diagnose and repair personal computer hardware failure. * Perform minor and major repairs to equipment and arrange for warranty service needs. * Protect the integrity of integrated systems data; provide network support by monitoring user ports and solving problems when necessary. * Install, test, troubleshoot, and repair Category 5 and 6 network cable and related hardware, such as patch panels and wall plates. * Perform a variety of technical tasks including, but not limited to, installation and configuration of hard disks, network interface cards, internal modem/fax cards, monitors, keyboards, mice, removable media devices, and other devices requested or required. * Utilize a variety of electronic testing equipment; request and maintain an adequate supply of parts and repair materials. * Refer users to IT help desk when requests are out of provided job scope or unsupported. * Participate in on-call rotation for resolution of any issues for systems under his/her control. II. Security and Audio/Visual Support: * Apply concepts and best practices of alarm system, surveillance system, and physical access control system operations. * Apply concepts and basic practices of paging and intercom systems, loudspeaker systems, and multimedia displays. * Analyze, plan, recommend, install, upgrade, troubleshoot and repair physical security, burglar alarms, panic systems, and surveillance system devices and components such as access card readers, electrified door lock hardware, exit devices, power supplies, alarm panels and sensors, security cameras, etc.. * Analyze, plan, recommend, install, upgrade, troubleshoot and repair audio/video systems such as microphones, speakers, amplifiers, mixers, signage players, displays, etc.. III. Administrative and Planning: * Advise the Operational Network Manager (ONM) on hardware and software alternatives and on recurring hardware and software problems. * Advise directors on equipment requirements and problem areas and make recommendations for solution of problems. * Assist in evaluating new hardware and software. * Document complete and accurate hardware and software specifications and details along with resolutions to problems and work performed; create complete and concise documentation. * Maintain inventory of computer hardware and software. * Notify supervisor of any materials needed to complete duties. * Plan or organize assigned tasks. * Maintain County issued vehicle and equipment in a clean and good working condition. * Regular and timely attendance is required. * Maintain effective working relationships with those contacted during work activities. * Perform other related duties as assigned/required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. EDUCATION and/or EXPERIENCE High school graduation or its equivalent, plus at least two years of experience; or any equivalent combination of education and experience, which provides the required knowledge, skills, and abilities. KNOWLEDGE OF * Skill in the application and maintenance of Microsoft Windows 10, and 11. * Familiarity with low voltage systems. * Familiarity with access control, surveillance systems, panic button and burglar alarm systems, components, hardware and software. * Familiarity with all aspects of multimedia and audio/video systems, including matrix systems and video distribution. * Knowledge and background specific to Honeywell, Milestone, S2 Systems, Salient systems is preferred. * Knowledge of Crestron and AMX systems and programming is preferred. * Capable of analytical problem solving; conducting needs assessments; and creation of complete and concise documentation. SKILL/ABILITY TO * Organize and prioritize tasks to be completed. * Operate computers, systems, software, security systems, security software, and related equipment for the county. * Analyze various situations and determine the best solution. * Analyze challenges and shortcomings and formulate complex action plans to facilitate timely resolution. * Effectively communicate verbally and in writing. * Describe complex technical systems in non-technical terms. * Learn and apply a variety of detailed procedures. * Maintain cooperative working relationship with those contacted in the course of work activities. * Write and read reports, letters, and memos. * Meet project deadlines. * Operate office equipment, such as copy machine and facsimile machine.
    $44k-56k yearly est. 39d ago
  • Support Technician 3

    Future Technologies Venture LLC 3.6company rating

    Technical support specialist job in Midland, TX

    Tower Support Technician (ST3/4) Future Technologies is a professional services company specializing in technical consulting, planning, design, implementation, and support of innovative communications solutions focused on wireless infrastructures and their accompanying technologies for commercial and military customers around the world. We pride ourselves in our ability to hone-in on unique customer challenges and deliver best-of-breed solutions that meet or exceed expectations. Job Summary: Tower Support Technician (ST3) will work as part of a four-person construction crew or a two-person maintenance team. The ST3 will be responsible for performing various construction and maintenance tasks of communications equipment on vertical assets at elevated heights. ST3 will be assigned to a crew/team and deploy for 6-8 week rotations depending on workload. Construction tasks include: Installing cellular and microwave antenna systems at elevated heights. Terminating, testing, and routing fiber, coaxial, data, and power cables. Aligning and optimization of antennas. Removing end of life equipment from vertical assets. Maintenance tasks include: Troubleshooting communications systems. Testing and repairing or replacing fiber, coaxial, data and power cables. Replacing communication system components. Preventive maintenance of existing communication systems. Site surveys and inspections. Qualifications: Availability to travel nationwide 100%. Availability to work outside normal business hours (i.e., shift work), to include nights and weekends, as needed. Must be punctual and reliable. Possess a valid and current driver's license and be approved to operate a company vehicle. Successfully complete a pre-employment, post-offer drug test and adhere to Future Technologies and customer substance use prevention policies. Successfully complete a pre-employment, post offer background check, including criminal history check, employment history check, and education verification, among other things. Future Technologies will consider criminal history in a manner consistent with applicable federal, state, and local laws. Successfully complete Future Technologies tower training program at required level. Successfully complete all safety training required to perform work at specified location. Ability to follow directions and work as part of a team. Ability to communicate proficiently both verbally and in writing. Ability to read and write. Knowledge of basic mechanical terms and tools. Physical Requirements: Ability to work in remote and challenging locations including, but not limited to rooftops, confined spaces, and all types of geographic locations. Ability to clearly identify specific color schemes. Ability to connect and disconnect various sizes and types of electronic connectors. The ability to use hand tools, power tools and industry test equipment. Standing, Walking and Climbing for extended periods of time. Repetitive Movements for extended periods of time. Push / Pull materials and equipment for extended periods of time. Lift / Carry materials that are an average weight of (50) pounds (6) to (8) hours daily. Ability to climb tall structures (100 feet or more) with an average of 50 lb. load and to work at altitudes of 300+ feet. Readiness to perform these duties in all weather conditions / climates including heat, cold, rain etc. Meet certain weight requirements post-offer, pre-employment and during employment to comply with OSHA regulations and equipment manufacturers safety standards for working at elevated heights; maximum weight to be qualified to climb upon hire is 240 pounds. Waist circumference must not exceed 60 inches measured at the navel as specified by the manufacturer of safety equipment. If you feel that you meet these qualifications and pride yourself on being a punctual, reliable person, with quality workmanship please respond. This Company is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. We assure you that your opportunity for employment with this Company depends solely on your qualifications. Job Type: Full-time Salary: $18.00 - $23.00 per hour Benefits: 401k and 401k matching Medical, Dental, Vision health benefits STD and LTD Life insurance
    $18-23 hourly Auto-Apply 60d+ ago
  • IT GIS - Temp

    City of Midland, Tx 4.1company rating

    Technical support specialist job in Midland, TX

    The GIS Division is seeking a dynamic, tech-savvy candidate with a passion for spatial analysis, programming, and intelligent systems to join the team in a temporary capacity. This position offers hands-on exposure to a variety of enterprise GIS tasks ranging from data editing to spatial analytics and emerging geospatial technologies. The ideal candidate will possess a foundation in computer science, data science, or business intelligence with a curiosity for integrating GIS tools and locational insight into practical decision-making. This role is ideal for someone aspiring to grow in the fields of smart cities, spatial data science, or AI-driven urban analytics. The items below are intended to describe the general nature and level of work performed by an individual assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this position. The position description is subject to change by the city as the needs of the city and requirements of the position change. * Assist in the analysis, management, and visualization of geospatial and tabular datasets across enterprise systems. * Support data quality assurance, schema review, and geodatabase management in ArcGIS Pro and SQL environments. * Develop or assist with Python-based scripts for task automation, data validation, or spatial analysis. * Contribute to GIS web mapping and dashboard applications using ArcGIS Online and Experience Builder. * Participate in exploratory work around AI, ML, and IoT for real-time geospatial solutions (e.g., traffic, utilities, sensor data). * Document workflows, metadata, and project deliverables clearly and professionally. * Collaborate with GIS analysts, database administrators, and IT team members to support citywide spatial initiatives.· Must be able to sit, stand, and move between buildings.· May occasionally assist in fieldwork or validation tasks, requiring walking, kneeling, or lifting light equipment (under 25 lbs).· Must be able to work both independently and collaboratively in a professional setting. Knowledge, Abilities, and Skills· Proficiency in use of ESRI GIS software and tools, including ArcGIS Pro, ArcMap, and/or other GIS software.· Knowledge of geospatial analysis, mapping techniques, and cartography.· Experience working with spatial data, including data entry, analysis, and visualization.· Attention to detail and ability to manage multiple tasks simultaneously.· Good analytical and problem-solving skills.· Good communication and collaboration skills.· Ability to work independently and as part of a team.· Good organizational skills and attention to detail· Ability to work well under pressure and meet deadlines.· Ability to read and interpret technical materials.· Good oral, written, and interpersonal communication skills.· Willingness to learn and take on new challenges.
    $32k-42k yearly est. 24d ago
  • Deployment Technician - Drone Operations

    Percepto

    Technical support specialist job in Midland, TX

    Percepto is the leading provider of autonomous inspection and monitoring solutions, harnessing robotics, including our very own market-leading industrial drone-in-a-box solution. Our team is made up of software and hardware engineers, industry experts, and professionals who are all passionate about innovation and driven to push the boundaries of what's possible with software, AI, and hardware. We are a fast-growing company with offices in Israel, the U.S., and Australia, with Fortune 500 clients around the world. Our company growth is not stopping any time soon, and we are looking for great talent like you to join our team! We are looking for a star Drone Operator to join the team. This position offers an exciting opportunity to work as part of a team in a customer-facing, project management, and nationwide operations role. Job Summary: In this position, you will take a part of our operations team, and you will be working independently with our customers in the State of Texas and throughout the U.S. You will play a critical role as our customers revolutionize the way they inspect and monitor vital infrastructure and assets. You will be mainly working in the field and work from the Operations Hub in Midland, TX when not at a customer site. You will cooperate with the operations, engineering, sales, and marketing teams for the ultimate goal of full product adaptation and paramount customer satisfaction. Responsibilities * Conduct deployments, installations, and operation of Percepto's systems at clients sites * Install, validate, troubleshoot, and repair aerial and ground systems. * Independently plan and execute assigned activities, collaborating with internal and external teams to ensure successful completion. * Follow company procedures and protocols and provide feedback for improvement. * Ensure readiness and proper maintenance of all flight and testing equipment and tools * Ensure all tasks are carried out in accordance with schedules and client expectations. * Safely conduct operations, adhering to FAA, other local aviation regulations, OSHA regulations, and customer-specific safety protocols * Maintain proper documentation of all work performed and timely provide status updates as required. * Participate in in-field testing of Percepto's next-era autonomous robotic systems * Test product capabilities and identify areas for improvement Requirements * Licensed FAA Part 107 drone operator is a plus * Must reside within 50 miles from the Midland, TX operations hub * Valid U.S. Driver License * Willingness to travel (drive-based travel 50-70% to client sites in Texas) * At least 1-2 years of proven technical record operating drones * At least 2 years of proven technician work experience (electrician, mechanic, assembly, repair ) * Ability to work in a fast-paced, flexible environment * Ability to work on some non-routine hours, and willingness to work overtime * Ability to self-learn in a highly dynamic environment * Successfully work both independently and as part of a team * Great customer-facing skills * Strong communication skills - written, verbal, and presentation * Willingness to work out in the field * Self-motivated, self-starter, energetic, assertive * Thermographer certification is a plus * Spanish speaker - an advantage Physical Requirements: * Ability to work outdoors in various weather conditions( including extreme heat, cold, rain, wind, and humidity) and work environments where exposure to dust, dirt, and other outdoor elements is common * Ability to lift and carry heavy objects, often ranging from 50 to 100 lbs, sometimes over uneven or rough terrain. * Frequent bending, kneeling, crouching, or squatting to access and work on equipment located at ground level or in confined spaces. * Physical endurance to perform strenuous tasks for extended periods, including working in awkward or uncomfortable positions; reaching and working on equipment inside enclosures, cabinets, or elevated areas. * Repetitive use of hands and fingers to handle, control, or feel objects, tools, and controls. This could include using hand tools, operating equipment, or making precise adjustments. We offer * Competitive compensation * Benefits: medical/dental/vision with company premium allowance, Health Reimbursement & Savings Accounts, 401(K) Plan * Paid Time Off * Great team and supportive environment * Career growth and opportunity Why join Percepto We care about the people we work with; we want our team members to grow and develop professionally, to find their jobs rewarding and intellectually stimulating, and of course - to have fun and feel that they are part of the Percepto family.
    $34k-48k yearly est. 24d ago
  • Hazwoper Technician - Level 1

    TAS Environmental Services 4.2company rating

    Technical support specialist job in Midland, TX

    TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
    $32k-45k yearly est. 60d+ ago
  • Campus Computer Technician - IDEA Henry (Immediate Opening)

    Idea Public Schools 3.9company rating

    Technical support specialist job in Midland, TX

    Role Mission: Campus Technician will facilitate Technology Operations requests and initiatives at their assigned locations. They act as technology liaison from the Technology Operations department to the campus staff by providing technical support and expertise on site. The focus is to concentrate on the support and maintenance of the technology equipment, assist with campus issues and work on district technology projects and campus initiatives including trainings, registration, lab setups, inventory and staff computer deployment. Campus Technicians offer expertise, solutions, and technology advice to campus partners and work hand in hand with Assistant Principals of Operations to support instruction through highly functional campus technology. What We Offer Compensation: Compensation for this role is set at an hourly rate ranging between $23.92 for 0 years of experience and $29.91 This role is also eligible for a performance bonus based on team performance and goal attainment. Other Benefits: We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include: Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation. Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability. Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable. What You Bring -- Competencies: Mission Focus - focuses on IDEA's core purpose of getting all students into college Record of Results - holds high expectations for self and others to achieve and surpass intended goals Problem Solving - able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals Communication - effectively conveys information using a variety of channels and techniques Continuous Improvement - proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions Qualifications: Education: High School Diploma Required; Bachelor's Degree Preferred Experience: Two years of technical support experience Knowledge and Skills: Knowledge of computer hardware and software applications Ability to analyze and resolve computer hardware and software problems Knowledge of technologies available for use in instructional setting Ability to repair computer and technology equipment Strong organizational, communication, and interpersonal skills What You'll Do - Accountabilities: 95% of Helpdesk tickets are completed within 48 hours, with 40% complete remotely Work with and report to APO on campus technology requests. Communicate with all clients within 24 hours about repairs Partner up with Helpdesk manager on reporting to identify and track goals and trends. Complete standard tickets on time and follow up with customers. Encourage a Helpdesk creation culture on campus while maintaining great customer service and support. Offer technology quotes and solutions for assigned campuses 90% customer satisfaction on Zendesk tickets (Surveys) Ensure every ticket completed is bookended with communication with customer Educate end users after a job is complete to further knowledge and best practices Check back with customer to ensure reliability after service 100% of schools are safe and operational one week before FDOS Outline and schedule major tasks and milestones to track progress at each site Coordinate with campus and central office stakeholders to ensure all dependencies are managed to proper execution Escalate major and minor risks to relevant actors Proficient rating on Information Security & Data Privacy Rubric by January 1st and through the LDOS Lead Information Security and Privacy practices at the campuses Build a strong security culture at each campus through risk management, education, and deterrence Practice and share best practice around proper use of technology Initiate incidence reporting with campus leadership and HQ personnel to manage all security breaches 100% of Campus Operating Projects completed on time based on Campus Playbook Work with HQ and APOs to develop and communicate plans and statuses on monthly HQ projects including Inventory, cleanups, setups, maintenance, computer pickup and BOY Manage time between tasks and projects and collaborate with APOs, Key Stake Holders and Regional Lead Tech. We look for Team and Family who embody the following values and characteristics: Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college Has demonstrated effective outcomes and results, and wants to be held accountable for them Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly Works with urgency and purpose to drive student outcomes Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change Seeks and responds well to feedback, which is shared often and freely across all levels of the organization Works through silos and forges strong cross-departmental relationships in order to achieve outcomes We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students About IDEA Public Schools At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report's top high schools' lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality. At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: **************************************************** To Apply Please submit your application online through Jobvite. It's in your best interest to apply as soon as possible. IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at **************.
    $23.9 hourly Auto-Apply 36d ago
  • IT Mobile Support Analyst

    City of Odessa 3.1company rating

    Technical support specialist job in Odessa, TX

    IT Mobile Support Analyst Department: Information Technology Reports to: Projects & Support Supervisor Summary: Provides hands on technical support to the City's field computer users across the City. Technical support includes product evaluation, install, integration and configuration of software and hardware. Research and troubleshoot problems with computers and network connectivity, make repairs, provide support remotely as well as at the customer locations. Perform routine and root-cause analysis to include evaluation of hardware and software integration based on department and IT support criteria. Directly interacts with assigned departments to maintain maximum productivity of city field workers and their computing technology. Position will need to maintain excellent communication, customer service and documentation skills as they will liaise with not only department customers, but also technology vendors and other Tier 2 IT function teams, such as Infrastructure and Software Systems. Position will provide regular reports to supervisor and customer meetings on the state of mobile systems, such as inventory and support statuses. Scope of Responsibilities: Works to maintain optimum productivity of mobile computers, mobile applications, printers, video systems, wireless access devices in City department vehicles. Provides hands on support to these systems. Responsibility is mainly in hardware operability and software/network integration. Works closely with Tier 2 IT Software Systems group and Tier 3 Infrastructure group to ascertain root causes and implement solutions to business problems. Will assist the Projects and Support Supervisor with mobile equipment inventory, reporting and testing and implementation planning. Will have the experience and judgment to collaborate with higher tiers IT support tiers to move support issues forward expeditiously. On call 24 hours per day to assist in restoring interrupted information services. Must always possess excellent documentation and organizational skills to maintain detailed and correct inventory records and prepare status reports to customers and management. Essential Functions: Essential duties and responsibilities may include, but are not limited to, the following : Provides internal consulting and specialized support knowledge for the process of implementing, administering and maintaining complex mobile computer hardware and software configurations. Consults with users and other IT support tiers on development and implementation of new mobile communication, hardware and applications arriving at workable methods of data input and coherent, accurate and usable reports and inventory records. Maintains end user mobile software and computing hardware, expanding and improving when necessary. Helps analyze and resolve issues, often working directly with vendors and customers where needed. Assists users with any mobile hardware or software-related questions or problems, instructing users and technicians in any procedures necessary to correct any errors incurred. Supports the divisional operations with regular and timely attendance. Must have and maintain a cell phone for City use to hold this position. Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Essential functions, as defined under the Americans with Disabilities Act, may include any of the representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed above; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Minimum Qualifications: Education, Training and Experience Guidelines: A high school diploma or GED is required. A minimum of two years of computer service experience. An Associates' Degree in Computer Science is desirable. Knowledge, Skills and Abilities: Excellent oral and written communications skills. Ability to correctly judge levels of support needed for a particular issue and be able to assign or elevate work appropriately to the support tier and collaborate to resolution. Systems analysis techniques. Knowledge of mobile computer systems and mobility communication systems networking. Must understand project management concepts and techniques. Must be able to collaborate diplomatically with other City employees, vendors, customers and IT staff. Must have experience with a wide variety of mobile applications and/or hardware. Must be able to demonstrate excellent customer service skills. Must be highly detailed and organized to manage inventory records and communicate verbally or in writing all manner of status information. License and certification requirements: License and certification requirements: A valid Texas State Driver's License is required. Microsoft (MCSE), CompTIA A+, and other professional IT certifications are desirable. Appointment will be conditional upon successful completion of the FBI criminal background fingerprint check in accordance with Criminal Justice Information System (CJIS) standards. Special Requirements: Work is performed in a standard office environment. The employee must be able to work on a rotating 24-hour on-call duty to cover IT-related emergencies. The employee must also have a cell phone for communications with IT management 24 hours a day and 7 days a week. Job Posted by ApplicantPro
    $34k-51k yearly est. 28d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Midland, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-45k yearly est. 9h ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support specialist job in Midland, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-46k yearly est. 16d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Midland, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-45k yearly est. 8d ago
  • Information Technology (IT) Technician

    Ast & Science 4.0company rating

    Technical support specialist job in Midland, TX

    AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview AST SpaceMobile is currently seeking a skilled Information Technology (IT) Technician to support end users, maintain enterprise hardware and software systems, and contribute to the reliability and efficiency of IT operations. This role is hands-on and fast-paced, ideal for someone who excels in troubleshooting, customer service, and adapting quickly in a growing environment. Key Responsibilities Provide technical support to end users for workstations, servers, and mobile devices (hardware and software). Support and maintain Office 365 applications for users. Prepare, deploy, and ship new hardware to remote sites and end users. Assist with deployment of on-premises hardware including routers, switches, Ethernet cabling, servers, workstations, monitors, and printers. Manage user accounts in on-premises Active Directory and cloud-based identity providers (Azure AD, LastPass). Perform software installations, patches, and upgrades to maintain system security and integrity. Troubleshoot issues to isolate and diagnose common hardware and software problems. Create and maintain accurate systems documentation. Escalate complex issues to subject matter experts when required. Perform other related duties as assigned. Qualifications Education: High school diploma or equivalent required; associate or bachelor's degree in IT or related field preferred. IT-related certifications (Microsoft, CompTIA, VMware) are a plus. Experience: A minimum of 2+ years in desktop support, help desk, or customer support roles. Experience supporting Microsoft Windows and Microsoft Office in a technical support capacity. Hands-on experience with hardware maintenance including racking servers, deploying workstations, and setting up peripheral devices. General knowledge of networking fundamentals (OSI model, TCP/IP, protocols, routing, firewalls). Ability to work in a fast-paced and rapidly changing environment. Flexibility to participate in on-call rotations as needed. Preferred Qualifications Certifications such as Microsoft, CompTIA, VMware. Experience with virtualization technologies (Hyper-V, VMware). Familiarity with cloud IaaS platforms (AWS or Azure). Experience with Cisco Meraki network infrastructure. Experience supporting mac OS, iOS, and Android devices. Soft Skills Strong interpersonal and communication skills. Proven ability to collaborate effectively within cross-functional teams. Excellent written and verbal communication skills. Meticulous attention to detail to ensure accuracy of documentation and deliverables. Customer service mindset and ability to learn new technologies quickly. Technology Stack Operating Systems: Windows, mac OS, iOS, Android. Identity & Access: Active Directory, Azure AD, LastPass. Productivity & Collaboration: Office 365, Teams. Networking: Routers, switches, firewalls, TCP/IP, Meraki environments. Virtualization: Hyper-V, VMware. Cloud Services: AWS, Azure. Hardware: Servers, workstations, printers, mobile devices, cabling. Physical Requirements Ability to lift and move equipment up to 50 lbs. Rack servers, run cables, crawl under desks, and work with hardware in office and data center environments. Ability to work in a standard office environment and use a computer for extended periods. This job description may not be inclusive of all duties and responsibilities. Additional tasks may be assigned from time to time, or the scope of the job may change as needed by business demands. AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $52k-87k yearly est. Auto-Apply 10d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Odessa, TX?

The average technical support specialist in Odessa, TX earns between $30,000 and $78,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Odessa, TX

$48,000

What are the biggest employers of Technical Support Specialists in Odessa, TX?

The biggest employers of Technical Support Specialists in Odessa, TX are:
  1. City of Odessa
  2. University of Texas System
  3. City of Odessa, Texas
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