Technical Support Specialist Jobs in Orlando, FL

US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor Must have: Spanish is hugely required Need to understand networking, router, switch etc. Level 1 support like, fixing a printer, ticket label printer, upload software etc. Role: IT Retail Field Tech Location: Orlando, FL (On Site) Duration: Direct Hire Job Description: · Provide first point of contact for support issues at all stores. · Able to travel daily between stores. · Elevate complex issues/problems to appropriate team members · Troubleshoot and correct problems on site · Perform scheduled hardware and/or software installations. · Assist stores with: o Desktop applications, maintenance, and troubleshooting. o Network Equipment installation and troubleshooting (routers, switches, access points) o Software installation and troubleshooting (SAP application, MS Office, Up-shop scale system, Windows etc. o Configure and/or troubleshoot Zebra handhelds, network and label printers. · Work to gather information, or resolve issue independently or collaboratively · Quickly learn and retain relevant system knowledge · Support stores during Go live opening week. · Respond to customer inquiries and problem solving in a professional and effective manner · Provide feedback to manager regarding service failures or customer concerns A reasonable, good faith estimate of the $45k/Annum to $55k/Annum with Benefits for this position.

11259 Introduction Visium Resources has been asked to identify qualified candidates for this Desktop Support Analyst position located in Orlando, FL. The anticipated contract duration is very long term. The Desktop Support Analyst will be responsible for performing moderately complex analytical, technical and administrative work in the planning, design and installation of new and existing computer systems. Will provide day-to-day consultation, instruction, troubleshooting and problem solving to computer users for hardware, software, network and related computer systems and devices. Will evaluate, review and enforce computer hardware and software standards of the organization. This position requires knowledge of all phases and variations of computing systems and support Job Description: · Installs, configures and ensures the effective operation of all end user hardware and software, peripheral equipment and mobile devices within established standards. · Monitors and responds to Service Center trouble calls and provides end user training in use of equipment and software. · Confers with the customer to diagnose simple to moderately complex problems, apply solutions and assist in determining the types of hardware and software required to meet business needs. · Ensures end user hardware, software and associated devices interconnect seamlessly with diverse systems such as file servers, email servers, computer conferencing systems and application servers. · Creates, runs, and troubleshoots simple to moderately complex scripts, batch files, or installation procedures. · Performs moderately complex troubleshooting procedures encompassing multiple technology platforms. · Coordinates efforts with technical staff and customers to determine and resolve client issues under direction of technical lead. · Reviews licensing problems and performs software and hardware audits throughout the organization. Provides audit reports and assessments and ensures compliance with licensing regulations. · Provides on call support as needed 24 hours a day, 7 days a week (Rarely, if ever, exceeding 40 hours per week).

We are seeking a highly motivated and detail-oriented BOLT Application Rollout Support Specialist to assist our IT team during the rollout of our new BOLT application. This is a temporary, project-based role expected to last 2-4 weeks. Responsibilities: Ticket Management:Triage and prioritize incoming support tickets related to the BOLT application. Provide first-level technical support and troubleshooting for user issues. Escalate complex issues to higher-tier support as needed. User Support:Assist users with questions and concerns regarding the BOLT application. Provide clear and concise instructions and guidance. Offer remote support and troubleshooting as required. Documentation:Contribute to the creation and maintenance of knowledge base articles and FAQs related to the BOLT application. Document incident resolution processes and lessons learned. Qualifications: Strong technical aptitude and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and as part of a 1 team.

Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. What We Have to Offer: Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition, professional development, advancement and having fun! Summary Ideal candidates provide technical expertise to both the end users and FRONT-LINE fellow employees who are tasked to solve technology problems for the end users. The candidates' responsibilities include monitoring and support maintenance for enterprise software deployed with modern cloud technologies in a security focused environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and to help in the deployment of new technology as required. While performing these functions, the candidate will also be expected to provide technical insight and guidance to the team they will be assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES Document and properly assign end user issues using a service desk ticketing system. Troubleshoot problems with computer software and make repairs and corrections where required. Be prepared to communicate with other partners and vendors to resolve end user issues. Be prepared to solve complex software calls or work with the appropriate staff to resolve issues. Support remote computing and telecommuting clients. Evaluate and troubleshoot software for functionality. Exercise responsibility for the integrity, security, and maintenance of the systems. Provide cross training to other staff members. Will need to work on-site and support a 24x7 rotating schedule comprised of three shifts split into two groups as required. Qualifications and Education Requirements B.S. degree in Computer Science, Computer Engineering, Information Technology, Electrical Engineering, or other technical equivalent including on the job experience and/or certification. Must have a Secret clearance with eligibility for Top Secret clearance. Must have active Security+ certification. Must possess at least 3 years of recent experience with enterprise IT systems or support of the enterprise IT model or customer services. Extensive experience with software platforms to include MS Windows 10 and 11. Extensive experience in Microsoft Suite Office 2016/0365. Must have extensive experience with Microsoft Active Directory and user management. Great Diagnostic and troubleshooting skills. DOD Approved 8570 Baseline Certification such as Security+ CE, Network+ CE, CND, CCNA-Security, SSCP, or higher with the ability to obtain an approved certification within 6 months of employment. Excellent written and verbal communication skills. Excellent customer service skills. Knowledge of TCP/IP networking, and related network services (e.g., DNS, SNTP, DHCP, etc.). Ability to manage multiple tasks, while effectively focusing on priority issues and staying within service level agreement targets. Ability to read the room of junior technicians and fill gaps. Ability to help in limiting over taxing of the helpdesk workflows. Possess the ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to create, document, and follow processes and procedures. Able to understand the core of the client's issues and solve them expeditiously. Able to identify trends in helpdesk calls to identify core problems and client trends. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Preferred Skills AWS/Azure deployments and cloud certification. Familiar cloud resource. Familiar with Docker and Kubernetes platforms (Container Management). Familiar with Storage options such as Ceph, Rook, OpenEBS, and Longhorn. Familiar with API Gateways such as ISTIO. Familiar with GitOps tools such as Terraform and Ansible. Familiar with Databases such as Elasticsearch, redis, and ProstgreSQL. Ability to monitor performance of a system's behavior to detect a cyberattack. Familiar with application administration and offline components that may result in a degradation of performance. Familiar with JIRA/Confluence configurations (e.g., workflows, security permissions, etc.). Ability to address security vulnerability and/or product enhancements. Security Responsibilities Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources. Incumbent must be eligible for DoD Personal Security Clearance. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work with minimal supervision. May be working in areas with the risk of electrical shock, near moving mechanical parts driven by hydraulics under high pressure and in high precarious places. Ability to perform essential duties and responsibilities worldwide. **Must be willing to work (on-site) a flexible 4-day X 10-hours (4 days on and 3 days off) schedule in support a 24x7 rotating schedule comprised of three shifts split into two groups as required. Shifts: 8a -6p, 4p - 2p, and 12a - 10p. Groups: Group one works Sundays to Wednesday and Group two works Wednesday to Saturday. Limited travel may be required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift and carry a minimum of 35 pounds and manual dexterity to bend, stoop, squat, and stand for prolonged periods. Must have visual color acuity. Must have the ability to work overtime as necessary. Must be able to sit and operate a personal computer for long periods. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice. CAE USA Inc. is an EOE/AA employer and gives consideration for employment to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here Know Your Rights: Workplace Discrimination is Illegal. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

One of our clients in Orlando, FL is looking for a Jr. Help Desk Support Technician . Title: Jr. Help Desk Support Technician Duration: 12 months+ Hourly: $20 - $25 per hour (W2) Scope: Looking for Six (6) Level 1/2 Engineer with Ticketing experience Required Skills: At least 2-3 years of Level 1/2 Support experience with Windows Operating systems Hands-on experience with Ticket experience Experience with Imaging, SCCM, Active Directory and 365 suites would be a huge plus Experience in providing support to Desktop, Laptop, Hardware and Software

Electromagnetic Spectrum Manager You will immerse yourself in the forefront of technology, becoming an expert in identifying and controlling all ranges of the electromagnetic spectrum. Your proficiency will be harnessed to command the communication spectrum, ensuring secure team communication while thwarting malicious interference. Join us in this high-tech role where your skills will shape the future of communication technology. Requirements: Attend a 38-week paid training program to gain skills and certifications in communication operations, electromagnetic spectrum control systems, communication network operations, frequency functionality, energy functionality, and frequency manipulation. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans. 30 days paid vacation. 90 days paid paternity and maternity vacation. Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Housing, clothing, and relocation allowance. Tuition assistance. Student loan repayment. Flexible retirement and pension plans. Pay and Promotion: Entry pay and promotions vary based on education level and qualifications. Hiring bonus opportunities available. Specialty bonuses available depending on qualifications and position. Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Boeing, and COX Communications. Similar Career Fields Include: Telecommunications, Spectrum Management Expert, Spectrum Manager. About Our Organization: The U.S. Army is wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Full and Part Time Positions. ***Click apply for an Interview***

Conti Federal Services is a leading global construction and engineering company that has delivered some of the most demanding projects for the U.S. federal government. With roots dating back more than 115 years, Conti Federal specializes in disaster preparedness and recovery, classified and secure construction, critical infrastructure, and environmental remediation. We offer world-class service to our clients while remaining committed to our core values of safety, integrity, and compliance. With offices located worldwide, the Conti Federal team prides itself on its diversity and inclusion and promotes an entrepreneurial and energetic atmosphere. We are looking for a candidate with a can-do attitude who wants to join our growing team, which is filled with boundless professional opportunities and career progression. We are committed to individual career development by offering a challenging yet learning-oriented culture that seeks to retain and promote from within the organization. If you are looking to join a fast-paced and dynamic company, we want to hear from you! To learn more about Conti Federal, please visit **************************** General Position Description As an Application Support Specialist, you will be responsible for providing technical support and guidance to users of various software applications. Your duties include installing, configuring, updating, and testing software applications; monitoring, diagnosing, and resolving issues and errors; providing user training and documentation; and communicating with vendors and IT staff to coordinate fixes and enhancements. You will also escalate complex or urgent issues to specialized support staff and document and report on application performance, incidents, and feedback. This role requires a strong understanding of software systems, excellent problem-solving skills, and the ability to effectively communicate with both technical and non-technical users. You will collaborate closely with IT staff and end-users to ensure applications are running smoothly and efficiently. Responsibilities + Provides support to the functional users, delivers training and addresses systems applications issues. + Diagnose and resolve application issues in a timely manner. + Actively trace and track issues and document resolutions. + Keeping up with software updates, patches, and changes + Monitor application performance and troubleshoot issues as they arise. + Perform root cause analysis for recurring issues. + Provide user training and create functional and technical documentation. + Assist with the deployment and integration of new applications and updates. + Work with IT staff to ensure system security and data integrity. + Participate in on-call support rotation as needed. + Analyze and report on application performance metrics. + Develop and implement best practices for application support. + Stay up to date with the latest industry trends and technologies. + Assist testing of new software features. + Coordinate with third-party vendors for application support. + Provide feedback to third party vendors to improve application functionality. + Ensure compliance with company policies and procedures. + Manage user accounts and permissions. + Contribute to continuous improvement initiatives. + Creates queries and reports for the purpose of providing timely and accurate information to customers Qualifications + For Security Clearance Requirements - must be a US Citizen, as required. + Bachelor's degree in information technology, Computer Science, or a related field. Experience may be considered in lieu of degree. + 2+ years of experience in application support or a similar role. + Strong understanding of software systems and troubleshooting techniques. + In-depth, hands-on knowledge of and experience with enterprise and desktop applications + Proficient with Microsoft Windows and Office Products. + Experience with application administration and maintenance. + Experience with handling production support activities. + Experience with relational database management SQL and scripting + Experience creating and maintaining custom reports using BI tools (PowerBI, Tableau ...) and workflows + Knowledge of and experience working with programming languages. + Knowledge of financial and project management applications + Experience with cloud platforms (e.g., AWS, Azure) is a plus + Experience with IT service management tools (e.g., ServiceNow, Jira). + Ability to work independently and as part of a team. + Strong organizational and time management skills. + Attention to detail and a commitment to quality. + Ability to handle multiple tasks and prioritize effectively. + Knowledge of cybersecurity best practices. + Ability to work in a fast-paced environment. + Strong customer service skills. + Willingness to participate in on-call support rotation. + Excellent written and verbal communication skills. + Ability to learn new technologies quickly + Excellent problem-solving and analytical skills. + Ability to communicate effectively with both technical and non-technical users. + Be self-directed, organized and exceptionally motivated to accomplish goals. + Demonstrated ability to multi-task and work in a fast-paced, challenging and service-oriented environment. + Willingness to travel domestically and internationally for short periods of time. Pay/Benefits Conti Federal offers great benefits. We provide medical, dental and vision on the first day of your employment. Life insurance, 401(k) matching plan, EAP, wellness programs and many other optional programs are offered as well. All applicants who receive a conditional offer of employment must take a pre-employment drug test and receive a negative result as a condition of hire. Conti Federal is an Equal Opportunity Employer.

Salary: $55,000 - 65,000/year We are seeking an experienced IT Support Specialist with expertise in Active Directory to join our team. The ideal candidate will have a solid understanding of IT support functions, with a focus on user account management, system administration, and troubleshooting. You will play a key role in providing technical support to staff, ensuring smooth IT operations, and maintaining the security and integrity of the company's IT infrastructure.This position offers a great opportunity for a proactive and customer-oriented individual to contribute to the efficiency and productivity of the organization through effective IT support and systems management.Responsibilities Active Directory Management: Administer and manage user accounts, groups, and permissions in Active Directory (AD), ensuring proper access control, security, and compliance with organizational policies. Technical Support: Provide IT support to end-users, diagnosing and resolving hardware, software, and network issues via phone, email, or in person. Ensure timely and efficient resolution of support requests. System Maintenance: Perform routine system checks, software installations, and updates. Ensure the health of IT systems and actively monitor for issues that may arise. Network and Server Administration: Assist with the configuration, maintenance, and troubleshooting of servers, networks, and infrastructure to ensure optimal performance. Security & Compliance: Implement security policies related to user access, data protection, and system monitoring. Ensure the company's systems are secure and in compliance with internal and external regulations. Documentation: Maintain accurate documentation of IT processes, procedures, and troubleshooting steps. Update and manage inventory of IT assets. Account Management: Create, modify, and deactivate user accounts and profiles within Active Directory. Assist with password resets, account troubleshooting, and permissions adjustments. Collaboration & Training: Work closely with other IT team members to resolve complex issues. Provide guidance and training to employees on IT best practices and system usage. Backup & Recovery: Assist with data backup procedures and disaster recovery plans to safeguard business-critical data. Requirements Education: Associate's degree in Information Technology, Computer Science, or a related field. Relevant certifications are a plus (e.g., CompTIA A+, Microsoft Certified IT Professional). Minimum of 1 year of experience in IT support or system administration. Solid experience with Active Directory for user account management, group policy management, and troubleshooting. Strong knowledge of IT systems, networks, hardware, and software. Experience with Windows Server environments, including system setup, updates, and management. $55,000 - $65,000 a year

>> Help Desk Specialist (F-35) - Onsite - Active Secret Required Help Desk Specialist (F-35) - Onsite - Active Secret Required Summary Title:Help Desk Specialist (F-35) - Onsite - Active Secret RequiredID:1748Location:Orlando, FLSecurity Clearance Requirement:SecretDescription Rollout Systems works with a wide spectrum of talent to establish an atmosphere that stimulates creativity, constant progress, and achievement. We believe in empowerment for success and providing the tools to do the best job for our customers. Our corporate values are transparent; being open and honest with each other. **Come and join our dynamic team!** **JOB DESCRIPTION** Seeking a highly motivated and driven **Help Desk Specialist** to work **Onsite** supporting enterprise IT for our War-fighter customer who upholds America's status as the "Land of the Free" every day, at work, or at play. **RESPONSIBILITIES** * Provides first-tier software, hardware, and printing technical assistance to computer users * Answers questions or resolve computer problems for clients in person, email, via telephone, or electronically * May provide assistance concerning the use of computer hardware, software, and printing * Responds to and diagnoses problems through discussions with users * Provides timely support to end users on a variety of issues, to include identifying, researching, resolving, and following up on technical problems * Serves as focal point for customer concerns * Documents, tracks, and monitors the technical problems to ensure a timely resolution * Interact with multiple teams to include system administrators, network technicians, infrastructure technicians, and application engineers to restore service and/or identify and correct core problem * Simulates or recreates user problems to resolve operating difficulties * Recommends systems modifications to reduce user problems * A working knowledge of the M365 office suite, MS Teams, and the windows operating system **REQUIREMENTS** * 3 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer * Experience providing technical support for microcomputer hardware, networks, account administration, and office automation software via telephone, as appropriate * Experience with Remedy/Help Desk Management Systems * Progressive experience in the management of a technical support team * Experience developing and providing Service Level Agreements and Help Desk deliverables **ADDITIONAL REQUIRED CERTIFICATION(s)** * CompTIA Security+ CE and Industry Certification AZ-900 - Microsoft Azure Fundamentals **SECURITY CLEARANCE** * **Active Secret Security Clearance** **EDUCATION** * BS/BA degree in Computer Science, Information Sciences, or related IT discipline. Allowable Substitution: 6 years of work experience without a degree or 2 years of experience with an AS/AA Degree #00033 ---------------------------------------------------------------------------------------------------------------------------------------------------------------- **BENEFITS** * Generous PTO/Leave Package * 11 Paid Federal Holidays * Medical, Dental, & Vision Plan * Short-Term & Long-Term Disability * Accidental Death & Dismemberment * 401K Retirement & Matching * Profit Sharing Plan * Free Training & Development Subscription * Tuition Assistance Program * Direct Deposit **OUR CULTURE** Built upon open communications and teamwork principles that keep a talented, tenured workforce in place; consistent quality services; proactive, out-of-the-box thinking, and the highest ethical values. **COMPENSATION** The likely salary range for this position is $66,560 - $85,280 annually. This is not, however, a guarantee of total compensation or salary or any other compensation offered. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Rollout Systems offers a variety of benefits including health insurance with domestic partner coverage, company-funded health savings account and life and disability insurances, 401(k) matching, 401(k) profit-sharing, education assistance, paid time off, and paid holidays. The specific programs and options available to an employee may vary depending on date of hire, location, and schedule type. **EEO & AFFIRMATIVE ACTION** Rollout Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are an Equal Employment Opportunity (EEO) and Affirmative Action employer and abide by the requirements of the EEOC and the Title 41 CFR 60-300.5(a) and 60-741.5(a), which prohibits discrimination against qualified individuals based on protected veterans and individuals with disabilities. **Please NO Third-Party Agencies: Rollout Systems does not accept unsolicited resumes or profiles from recruiters or employment agencies.**

We're looking for Customer Support Administrators to own Tier 1 Technical Support. Supporting enterprise Oracle applications, and learning a proprietary application front-to-back while utilizing SQL queries to solve issues, investigating network problems, and helping users navigate bugs, outages, and any other issues they may have. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while advocating for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions. As the main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance in collaboration with other Oracle employees on diverse customer situations and escalated issues. Location: On-site position based in Orlando, FL - in office This is a full-time, shift-based role; shifts are assigned based on workforce needs at the time of hire. Most shifts fall between 6am -11pm ET Monday-Sunday. Your work schedules will likely include weekends and holidays. No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the complex puzzles you've been dreaming of as our Customer Service Analyst. If you have a passion for innovation in tech, we want you on our team! Thrive in this crucial role! Oracle is a technology leader that's changing how the world does business. We're looking for an experienced and self-motivated person. We appreciate you taking the time to review the list of qualifications and to apply for the position. Come and join us! We are looking for Customer Support Administrators to own Tier 1 Technical Support. You'll be supporting enterprise Oracle applications, and the fixing is not so much resetting passwords and deploying laptops, but rather learning a proprietary application front-to-back and doing things like running SQL queries to solve issues, investigating network problems ("your side? Our side? Let me dig into this for you..."), and helping users navigate bugs, outages, and any other issues they may have. Some of what we do: Be the first line of telephone contact for our customer base - You are the face of Oracle Support Check customer entitlement for support and work with the Support Operations HOST team where entitlement is unclear Provide first-line application support for a wide range of product or systems-related service requests Log and manage support requests in the appropriate systems and ensure that the appropriate internal and customer follow-up is performed within the published or agreed timelines Analyze, fix, and resolve customer issues, working towards the resolution at a first level within a timely manner or working with your manager or team lead to reassign to the appropriate resource or group Take ownership of service requests (SRs)and supervise through to resolution - this includes SRs passed to other teams or external partners Maintain good relationships with customers, collaborating closely with customers during the incident process to ensure that they are kept informed of progress Contribute to Knowledge by actively commenting and providing feedback on KM articles. May reproduce technical issues that customers report in a test environment to fix & resolve Carry out other duties as reasonably requested by your line manager Career Level - IC1 Responsibilities We love to see: Experience using OPERA Property Management System (PMS) or MICROS Point of Sale (POS) Some professional IT experience - A passion for tinkering: building your own PCs, setting up personal networks at your house, etc. Preference for fix and solving problems rather than "plug-and-play" solutions Network+, CompTIA A+, Cisco, or related certifications are a big plus SQL knowledge comes in handy on the job We like to see: Experience in the Hotel/Hospitality or Food & Beverage industry Customer Focus - the ability to empathize with customers to deliver excellent customer service Solid attention to detail and accuracy Good interpersonal skills and a great teammate - able to work as part of multi-disciplinary teams Excellent verbal and written communication skills What we offer: In addition to a benefits package that includes life and disability insurance, health and dental options, GRRSP with match and an employee stock purchase plan: Agile, friendly, collaborative environment backed by a strong enterprise Continuous career development: we actively encourage and celebrate internal promotions High-impact learning culture: free access to online learning platforms and regular in-house training sessions and tech talks A vast variety of volunteer opportunities through Oracle Giving Diverse ERGs that provide opportunities for networking and exchange of ideas across the company #LI-CG2 Qualifications Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range: from $19.23 to $38.32 per hour; from $40,000 to $79,700 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

We are searching for a Principal Technical Support Engineer/Analyst to join our team. This is a rare opportunity for rapid professional and personal growth, interfacing with major global businesses, Federal and government clients (US Citizenship required), and contributing solutions that make a real difference. Required skills include experience with accounting close and consolidation processes, Oracle FCCS SaaS and/or HFM, excellent customer and communication skills. You should have great initiative, a passion for success, and a desire to grow into a leadership role. This position requires at least 6 years' experience with Oracle FCCS and/or HFM and professional/ technical support experience. A BS or equivalent experience in Computer Science, IT, or equivalent with 3.0 GPA and a solid understanding of Oracle FCCS and/or HFM applications at a functional and technical level. Accounting skills, including close and consolidation, eliminations/disposals, ownership, and journals. Support of Federal and government clients is also required, which requires US citizenship. Career Level - IC4 **Responsibilities** As a Principal Technical Support Engineer responsibilities include investigating and analyzing customer issues with financial close and consolidation, including data inaccuracies, resolving out-of-balance, functional and performance issues, and bug/update resolution for Cloud SaaS applications via phone and electronic means. Serve as the main point of contact for customers, with responsibility to facilitate customer relationships with Support, Development teams, and internal Cloud support groups on diverse customer situations and issues. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range: from $31.83 to $67.93 per hour; from $66,200 to $141,300 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one. **Disclaimer:** Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. *** Which includes being a United States Affirmative Action Employer**

Full-time Description Technical Support II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Requirements Essential Responsibilities: · To receive inbound telephone calls, chat messages, and emails from customers on product questions. · To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. · Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. · Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. · Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. · User professional judgement to resolve problems. · Serve as a point of contact for large customers. · Assist seasonal technical support agent and resolve/report problems. · Owning and driving various aspects of quality assurance from a technical support team perspective. · Provide assessment of existing systems and recommend improvement. · Work effectively either solo or in a team. · Performs additional related duties as assigned by management. · Must have excellent communication skills (verbal and written). · Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts Salary Description $18.94 - $24.00

Direct Hire South Orlando On-Site Role Unlock Your Potential: Join TEWS and Solve the Talent Equation TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. The IT Analyst position supports personal computers and mobile devices for personnel with an emphasis on MacOS and iOS knowledge. We are looking for high energy individual who is willing to grow with our company. Customer service is the key to success in this roll, in which excellent communication and computer technical skills are required. Candidates should love the attractions industry. This position is a work-from-home and on-site hybrid role, requiring an on-site presence at least 3 times a week, and will require to be on the on-call support rotation. The ideal candidate will understand employee support and be familiar with setup, configuration and management of Windows/Macs computers, and mobile devices. The candidate should be familiar with of system deployment, system management, anti-virus/advance endpoint protection, and mobile device management software packages. The IT Analyst will work with both the HQ and field teams on projects and support issues. Role Specific Requirements: Knowledge of mac OS and iOS. Keen attention to detail. Highly self-motivated and directed. Excellent customer service skills. Good oral communication skills. Good interpersonal skills. Strong technical documentation skills. Ability to solve and troubleshoot issues under pressure Able to effectively manage the day-to-day issues along with project work. Ability to prioritize and manage multiple projects/issues. Key Job Responsibilities: Provide support to our mac OS and iOS personnel. Configure Window and Mac personnel computers. Manage helpdesk queue and assigned helpdesk tickets. Ensure PCs product quality delivered to our personnel. Utilize Windows Deployment Server (WDS) / Intune to configure computers. Deploy Advanced Endpoint Protection. Use KACE system management platform for systems management. Remediate PC patching issues, missing software, and virus/malware issues. Administration and routine maintenance of Active Directory user and computer accounts. Configure PC backup software for laptops and ensure backups are working. Deploy and troubleshoot cell phones. Create documentation for the setup/configuration of applicable desktop systems, processes, and user support. Research new developments in software, hardware, and systems management methodologies. When applicable, determines ways to effectively integrate into the existing business model. Other job duties may be assigned. Education/Experience: Four-year college diploma or one to three years of equivalent technology experience. Experience: Working knowledge of MacOS and the Apple ecosystem is highly desired. Working knowledge of Windows 10 and 11. Working knowledge of PC hardware with the ability to diagnose problems and repair computers. Working knowledge of iOS and Android for mobile devices. Experience installing/supporting Microsoft Office applications. Knowledge of system imaging software. Knowledge of KACE, systems management software, a plus. Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status. #zip

The Technical Support Specialist role at Biller Genie plays a crucial role in ensuring effective communication and timely resolution of customer inquiries. As a member of the Tech Support team, you will be responsible for answering incoming calls and chats from customers, assessing their needs, and forwarding them to the appropriate support team for further assistance. Your excellent communication and problem-solving skills will contribute to maintaining high customer satisfaction levels. This role is an on-site position, requiring 5 days a week in the office. It is based in the Orlando area near International Drive, just minutes from I-4 and the Turnpike. If you're applying from out of state, please indicate in the header of your resume you are "Planning to Relocate" or your application may be automatically rejected due to distance. About Us: Recently voted Inc Magazine 2023 Best Places to Work, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. We have offices in Miami and Orlando, growing rapidly, with clients all over the United States. Our technology is disrupting the payments and accounting industries. Visit ******************* to learn more. Primary Job Responsibilities Customer Interaction: Answer incoming calls and chats from customers in a professional and friendly manner, providing excellent customer service at all times. Engage in active listening to understand customer inquiries and gather relevant information. Triage Assessment: Assess customer inquiries and determine the appropriate support team or department to handle their specific needs. Prioritize urgent inquiries and escalate them promptly to ensure timely resolution. Information Gathering: Collect and document accurate and detailed information about customer inquiries, including contact details, issue descriptions, and any relevant data required for the support team to provide effective assistance. Effective Communication: Communicate customer inquiries effectively and efficiently to the appropriate support team or department, ensuring all necessary details are provided for a smooth handoff. Collaborate with team members to ensure seamless transitions and efficient workflow. Documentation: Maintain accurate and up-to-date records of customer interactions, inquiries, and resolutions in the company's ticketing or CRM system. Ensure that all relevant information is properly documented for future reference and analysis. Customer Follow-Up: Follow up with customers as necessary to ensure customer satisfaction and verify the successful resolution of their inquiries. Provide updates and feedback to customers regarding the status of their inquiries when appropriate. Continuous Improvement: Identify trends or patterns in customer inquiries and provide feedback to management or relevant teams for process improvements. Share insights and suggestions to enhance customer support processes and tools to increase efficiency and customer satisfaction. Required Skills High school diploma or equivalent; additional certifications or relevant education is a plus. Proven experience in a customer service role, preferably in a phone and chat support environment. Excellent verbal and written communication skills, with a strong command of the English language. Active listening skills and the ability to empathize with customers while maintaining a calm and professional demeanor. Strong problem-solving skills and the ability to think quickly and adapt to changing situations. Ability to multitask and work efficiently in a fast-paced environment. Strong attention to detail and accuracy in documenting customer interactions and information. Benefits: Comprehensive Medical, Dental, and Vision Plans 401k with up to 4% Company Match Flexible Open Paid Time Off (PTO) Policy Our Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values: Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team and we show we care. Class shines - We are articulate professionals who carry ourselves well and speak with purpose. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The Information Technology Support Analyst will report to the VP of Engineering and will support the company's day-to-day Information Technology needs. The professional will ensure smooth application of technology services while playing a vital role in Internal IT operations. This is a full-time position based in Orlando, FL. Requirements Responsibilities * Maintain Beep's internal IT services * Maintain license and equipment Inventory, consumption, and billing reports * Install, configure, and maintain corporate IT equipment, including but not limited to laptops, networking devices, printers, and conferencing units * Develop and maintain all pertinent knowledge base documentation * Implement and maintain procedures (mostly automated and cloud-based) for software provisioning and de-provisioning, driven by employee and contractor movements. * Monitor and service IT support tickets and respond to those in a timely manner * Provide end-user support in-person or via standard communication channels * Support the Beep Security team with regular monitoring, auditing, and vulnerability mitigation * Follow ITSM methodologies and Beep's standard procedures * Enforce Corporate IT policies and educate users on technology and procedures * Performs other related duties as assigned. Essential Skills * Experience with a Microsoft Office 365 environment * Experience with Windows and mac OS administration and troubleshooting * Experience with Azure Active directory, SSO, SAML and other authentication mechanisms * Ability to create automation for commissioning and de-commissioning software and hardware, with experience utilizing PowerShell and/or other scripting tools * Experience with MDM solutions such as Microsoft Intune and Jamf * Excellent communication and interpersonal skills * Experience working in an ITIL or other formal IT service management environment * Well-qualified candidates will have network administration experience Education and Experience * Associate degree in a technology-focused field or relevant vocational training * Minimum of 1-3 years of experience in technical support, IT operations, or system administration Physical Requirements * Prolonged periods of sitting, predominately in an office environment * Must be able to occasionally lift up to 25 pounds

Support - Orlando, Florida (Remote) We are looking for Technical Support Specialist (Level 2), a customer-centric professional with a strong commitment to delivering exceptional experiences and solutions. Roles & Responsibilities Functional Responsibilities: * Collaborate with financial institutions' technology teams, including: + IT networking and security experts to troubleshoot and resolve networking and integration issues. + System administrators to diagnose and troubleshoot integrations with core banking, loan origination, and other systems. * Identify and visualize bugs and failures through detailed server log analysis. * Mentor Level 1 Support team members, guiding them in ticket triage, diagnosis, and resolution. * Develop and update instructions, procedures, and customer-facing help articles in Confluence. * Prioritize customer-impacting bugs, implement workarounds, and advocate for swift fixes from Engineering. * Promote product enhancements that enable customer self-onboarding and self-support. * Design dashboards and alerts to detect and address issues proactively before they affect customers. Technical Knowledge: * Apply abstract reasoning to diagnose issues, devise workarounds, and support developers in implementing root-cause solutions. * Proficiency in networking, including Fiddler for traffic analysis, VPN configuration (AWS preferred), SFTP, HTTPS traffic, certificates, proxies, and whitelisting. * Experience with WebRTC for video support, SAML-based SSO, and Amazon AWS. * Strong written and verbal communication skills. * Ability to manage multiple tasks and customer issues concurrently, maintaining efficiency and meeting deadlines. * Familiarity with Product and Software Development Lifecycles. Tools and Software: * Network traffic analysis tools (e.g., Fiddler), log analysis (Kibana). * Core banking systems (Jack Henry Symitar, Corelation Keystone, Fiserv DNA). * Online banking applications (Alkami, Q2, NCR Digital Insights). * AWS services including VPN, SFTP, and Certificate Manager. * SSO platforms (Microsoft ADFS, Ping, Okta). * Customer service and knowledge management (Jira Service Management), software development tracking (Jira). * Data visualization (AWS QuickSight), flowcharting, and diagramming tools (Draw.io). Security Responsibilities: * Uphold the highest standards of security for both internal and external communications. * Adhere strictly to Eltropy's security, confidentiality, availability, and privacy policies. * Attend all required security training and awareness sessions. * Promptly report security events and incidents through Eltropy's established channels. * Follow all approval and authorization protocols when handling, accessing, sharing, or processing sensitive, personal, or customer data. * Maintain accountability for handling sensitive information, securing access credentials, and managing confidential data. What you offer: Driven by a natural curiosity, you thrive on problem-solving and approach challenges with tenacity, always seeking to understand and overcome obstacles. Your technical savvy enables you to navigate complex systems, while your keen attention to detail ensures accuracy and thoroughness in all that you do. As an exceptional communicator, you excel at conveying information clearly and effectively, making you a valuable collaborator across teams. You are energized by the fast-paced and evolving nature of a start-up environment and bring a proactive, can-do attitude that aligns with our vision for growth and innovation. Qualifications : * Bachelor's degree in Computer Science or a related field, or equivalent practical experience. * Strong understanding of networking and cloud computing concepts. Skills : * Critical thinking and problem-solving skills, with a passion for solving complex challenges and building scalable processes. * Proven ability to engage customers in real-time troubleshooting and independently lead calls to resolution. * Ability to work independently, proactively anticipating and resolving issues. * Highly organized, strong project management skills and exceptional attention to detail. * Skilled at analyzing large data sets to generate actionable insights. * Strong decision-making and prioritization abilities. * Motivated to thrive in a fast-paced, start-up environment. Experience : * 2+ years of experience in a support role within an Enterprise SaaS company. * Experience working with or within a credit union. * Familiarity with mobile and web applications in a B2B context. * Experience collaborating with remote, global, and cross-functional teams and a solid understanding of SaaS business models. * Exposure to different stages of the software development lifecycle. * US East Coast time zone preferred. About Eltropy (**************** Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology - all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values: * Customers are our North Star * No Fear - Tell the truth * Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Location Orlando, Florida (Remote) Minimum Experience Mid-level

Florida Technical College founded in 1982 to provide private, post-secondary education offering diploma, associate and bachelor's degree programs in a range of professions, including Healthcare, Construction Trades, Hospitality, Beauty, Information Technology and Business. Adjunct Instructor duties include teaching, directing and coordinating academic activities or any academic related activity. The Faculty member provides students with the knowledge and skills necessary to gain employment in their chosen field of study by utilizing teaching skills, experience, and abilities to create a positive, nurturing and effective classroom environment in an effort to actively retain and successfully graduate students from their program of study. Minimum requirements: . Associate or Bachelor's Degree in Information Technology, Computer Science, or a related field Current CompTIA A+ Certification Preferred: Professional experience in IT support, hardware/software troubleshooting, or network systems Minimum of 2 years of successful teaching experience in IT programs or adult education; preferably in a proprietary school setting. Official academic transcripts of all degrees are required Academic programs are available on a monthly basis. Must be computer literate in order to maintain and manage the course documents within the learning management system and also educational resources. Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Requirement Must have experience with Windows10 FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team. The Infrastructure Services Team requires a technical resource to provide dedicated Tier 2 support for our Laptop Refresh project. The ideal candidate has experience with Windows 10 laptop provisioning workflows, Windows application setup and configuration, setup and troubleshooting of computer peripherals, and provides excellent customer service. The resource will augment existing staff and may or may not be assigned project specific duties. The candidate is expected to meet all due dates and provide all deliverables in accordance with FLVS standards. The resource duties will be assigned by FLVS staff in accordance with the needs of the team. Any content developed and/or delivered for these services shall remain solely owned by FLVS. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

at our headquarters. iCoreConnect (NASDAQ: ICCT) is a national provider of secure communications for high-compliance industries including healthcare, finance, and legal. The company is headquartered in the Orlando metro area. The Technical Support Specialist is the first escalation point within Support and Customer Service. This position is ideal for technical troubleshooters who excel at positively engaging with customers through both written and verbal communication. It is a highly customer-facing role, involving frequent daily interactions with clients. The technicians have basic service and product knowledge and can solve fundamental problems, such as resetting passwords, uninstalling applications, and assisting customer with using our services. The selected candidate knows how to structure his or her thought process to determine the problem and work toward resolution systematically and helpfully. Required Skills: * Strong analytical and problem-solving skills. * Strong excellent time management skills * Methodically troubleshoot and resolve issues. * Excellent written communication and verbal skills, as well as strong listening skills. * Strong interpersonal skills. * Strong customer relation skills. * Strong phone support skills are preferred. * Ability to handle multiple priorities. * Ability to develop documentation for common issues. * Takes initiative to learn and develop. * Positively works with small teams and is motivated when working independently. Experience with: * Various email systems (Outlook, Thunderbird, Webmail). * Understanding of email systems and protocols (e.g. IMAP, SMTP). * Windows & Apple operating systems and utilities. * Modern-day browsers (e.g. Chrome, Safari, Firefox, IE). * Standard debug tools and processes available in/for browsers (e.g. Firebug). * Remote access services like TeamViewer, Splashtop, etc. * CRM software (e.g. Salesforce). Helpful Knowledge: * MySql * Zendesk or similar ticketing system Pay and Holidays: * Salary commensurate with skills and experience. * Benefits Including Paid Vacation, Sick time & Holidays, Health, 401k, Dental, Vision, FSA/HSA and more offered after a 90-day probationary period. * Hours are Monday - Friday from 11:00 a.m.- 8:00 p.m. (ET) at company HQ in Ocoee, FL. NOTE: This is an in-house position at our headquarters. About iCoreConnect iCoreConnect creates responsive software for high compliance industries. We take a unique approach. Our team designs and continually innovates our software based on actual conversations with the people we serve. That's how we empower our clients to achieve the efficiency, security and compliance they truly need, with the support they deserve. We work together to ensure the overall health and growth of the company through the individual success of every team member. We prioritize professional development and provide every opportunity for our team members to grow their skills and talents, and become even more effective. Apply