Desktop Support Analyst
Technical support specialist job in Phoenix, AZ
Travel: Occasional
Hours: 30-40 hours/week
Hire Type: Long-term contract (possibility to convert full-time)
Core Responsibilities:
Providing routine support of the desktop environment by providing client support when required.
Performing appropriate routine maintenance of desktop systems (ex: patching) to ensure reliable and secure performance, including but not limited to applying security patches, implementing version upgrades, etc.
Participating in the resolution of technical problems and applying appropriate trouble-shooting skills and ensure best-practice steps are followed.
Understanding of Group Policy, Application Deployment, and monthly desktop Operation System patching via InTune and Configuration Manager.
Ensuring accurate execution of support procedures is followed by adhering to documented processes and procedures.
Building relationships with clients to better support their needs.
Must-Haves:
Minimum of three years' experience in a technical support environment.
Fundamental knowledge and experience with the ITIL framework (incident management).
Fundamental knowledge of the desktop operating systems (Windows 10 and onwards).
Fundamental knowledge of Microsoft InTune and Microsoft Azure.
General desktop analyst skills.
Experience in providing support to business users and fellow employees.
Experience supporting remote locations.
Customer relationship skills, demonstrated responsiveness, analytical thinking, problem solving, and planning skills are required.
Good working knowledge of Microsoft Windows 10/11, Intune, Microsoft Office 365, Active Directory, Microsoft Endpoint Configuration Manager, Window Server and networking Hardware installation and support.
Good understanding of computer workstation hardware and troubleshooting skills
Information Technology Support Specialist
Technical support specialist job in Mesa, AZ
The IT Support Specialist position will be responsible for maintaining software and hardware on company end user devices and resolving incidents, while maintaining excellent support in a timely manner. Provide technical support for the company's technology devices that are on-site and remote through the phone, video, and written communication.
Summary of Accountabilities:
Great customer service (internal employees) and interpersonal skills.
Diagnose and resolve software and hardware incidents to include, but not limited to workstations, phones, and network across a wide variety of software applications.
Maintain excellent and effective verbal and written communication skills at various levels within the organization.
Provide prompt and accurate troubleshooting on employee corporate devices physically and remotely to provide fixes.
Must have excellent problem-solving and critical thinking skills.
Configure systems in accordance with company standards.
Conduct regular maintenance and upgrades on employee systems for hardware/software.
Direct and escalate issues as needed or unresolved issues to Systems Administrator.
Create service tickets with software and hardware vendors for incidents as needed while troubleshooting the incident until resolved.
Maintain a list of issues and tasks and report status updates to supervisor.
Maintain, track, and update documentation related to the job position.
Onboarding new employee technology.
Qualifications:
Ability to identify issues and resolve them until completion.
Strong interpersonal skills in both verbal communication and written communication.
Demonstrate a willingness and passion to learn new techniques and procedures.
Ability to think and work independently and meet necessary deadlines.
Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.)
Ability to multitask in a fast-paced environment.
Experience with operating system deployment software.
Experience Requirements:
1 year of relevant Information Technology experience
Technical knowledge with Windows 10 and 11 within a domain environment.
Knowledge with Office 365 for Exchange, SharePoint, OneDrive, Teams, and Office Applications.
General knowledge with Apple iOS Devices.
Technical knowledge on basic networking protocols and components
Training \ Certification \ Education Requirements:
CompTIA A+ Certification preferred
Abilities Required:
Must be able to communicate effectively with internal employees and external support vendors.
Must be able to see and distinguish different colors, read small print, and hear/recognize audible signals such as dial tones.
Must have valid driver's license and can legally operate a passenger vehicle within the state of Arizona
The ability to use hand and power tools in a safe and efficient manner.
Utilize common hand tools, safely, and in accordance with company policies and procedures.
Positive and effective interaction with internal employees and external customers.
Disclaimer:
The above statements are intended to describe the general nature and level of work
being performed by people assigned to this classification. They are not to be construed
as an exhaustive list of all responsibilities, duties, and skills required of personnel so
classified. All personnel may be required to perform duties outside of their normal
responsibilities from time to time, as needed.
Level 3 Audiovisual is an equal opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran, or disability status
Desktop Support Specialist
Technical support specialist job in Phoenix, AZ
Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT," delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support.
Required Skills
5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support
Preferred Skills
IT Service Management (ITSM)
Maven
Active Directory/ Azure AD
Asset Management
Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections
Service Desk Engineer
Technical support specialist job in Scottsdale, AZ
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit *******************
Position : Service Desk Engineer
Work Location: Scottsdale, AZ
Job Description
Effectively managing, developing, and training the service desk team.
Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
Conducting and sharing results from service and operation performance reviews.
Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
Being aware of and managing the costs of running the service desks.
Excellent verbal and written communication skills
An active / empathic listener
Excellent organisational skills with the ability to multi-task
Ability to manage own time effectively and to be prompt and punctual
Experience of working effectively within a team and collaborating with others to achieve a goal
Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
Drive, self-motivation and ability to work under own initiative
Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k) for the delivery of IT services
Sound knowledge and experience of supporting range of IT applications, platforms and technologies
Ability to clearly and accurately communicate processes and procedures verbally and in writing
Ability to produce management information reports from ITSM systems
Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge resources
Experience of developing professional and effective working relationships with customers and key stakeholders
Experience of delivering a high level of customer service
The necessary skills and attributes to integrate successfully into a busy team
Tools Experience Preferred: ServiceNow, Nice
Ability to multitask, meet deadlines, prioritize requests, and work independently.
Able to communicate effectively with both business partners and IT professionals.
Able to effectively collaborate cross-functionally at varying levels in the organization.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
Information Technology Support Specialist
Technical support specialist job in Phoenix, AZ
Job Title: Level 3 IT Support Specialist
Duration: 2 Months (Contract To Hire)
Pay rate; $18.09 - $20.67 / hour
Required Skills & Experience
Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
Technical certifications.
3-5 years of technical experience.
Windows imaging experience,
Intermediate Windows OS troubleshooting.
Able to lift up to 50 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods.
Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles)
Ability to climb ladders and work from heights.
Able to work independently as well as in teams of 3-4 and be flexible.
Cleanroom experience recommended.
Excellent customer service skills and excellent written/verbal communication skills.
Knowledge of the Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11
Strong sense of ownership and willing to take responsibility for factory sustaining as well as supporting projects.
Able to multitask and prioritize between multiple factory issues.
Daily Responsibilities
Troubleshooting and repairing software and hardware issues on the factory computing equipment.
Troubleshooting will take place on the system, module, and component levels.
Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team.
Help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment.
Responsible for communication with customers, Client technicians, and software/hardware specialists.
Server install support.
Mount servers into the rack in the Datacenter
Connect the network cable.
Set up iLO based on the document provided.
Basic troubleshooting.
Patching of servers and clients.
Network Physical Touch Support.
Candidate will be part of the on-site team, maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests.
Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages, fixing issues, including replacement of cabling or hardware components.
Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA.
Perform hardware Rack & Stack installations of both Network and Server equipment, cable management, and installation of required network cabling.
Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear, and related communications infrastructure hardware and materials.
Desktop Support Technician
Technical support specialist job in Phoenix, AZ
Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT," delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support.
Required Skills
5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support
Preferred Skills
IT Service Management (ITSM)
Maven
Active Directory/ Azure AD
Asset Management
Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections.
Desktop Support Technician
Technical support specialist job in Phoenix, AZ
Job Title: Desktop Support Tech
Pay Rate: $21.50/hr on W2
Duration: 06+ Months (Possibility of Extension)
The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations. This role ensures smooth operations by troubleshooting hardware, software, and network issues, supporting end-user devices, and collaborating with technical teams to deliver high-quality service.
Key Responsibilities
• Provide hands-on support for desktops, laptops, mobile devices, printers, video conferencing equipment, and peripherals
• Troubleshoot and resolve incidents related to network and computing devices, escalating when necessary
• Support remote engineering teams in application packaging, software distribution, image management, MDM, virtualization, and workspace security
• Deliver priority services for executive and VIP users
• Maintain accurate documentation in ServiceNow and contribute to reporting requirements
• Perform IMAC (Install, Move, Add, Change) and break-fix activities
• Carry out preventative maintenance and follow SME instructions for infrastructure support
• Ensure exceptional customer service and professional communication across organizational levels
Technical Skills
• Strong knowledge of Windows and Mac OS, including installation, upgrades, and troubleshooting
• Experience with Apple iOS devices (iPhones, iPads) setup, reinstall, and support
• Expertise in imaging computers via PXE or USB (offline media)
• Familiarity with Intune for device management
• Proficiency with ServiceNow ticketing system
• Troubleshooting hardware issues with OEMs (printers, computers, phones)
• Zebra printer and scanner support
• Experience with Zscaler firewall, VPN, and Active Directory
• Remote desktop support tools (LogMeIn)
• Nexthink for end-user analytics
• Knowledge of SCCM, Citrix, and similar platforms for workspace services
• Understanding of TCP/IP networking, domains, and server-client operations
• Hands-on experience with infrastructure equipment (rack/stack, cabling, data center devices)
• Familiarity with backup operations and tape management
Desktop Support Technician
Technical support specialist job in Tempe, AZ
Tempe, AZ (Onsite)
3-6 Month Contract
JPC - 19806
Solugenix is assisting a client, in their search for a Desktop Support Technician. This is a 3-6 month contract opportunity based out of Tempe, AZ (Onsite).
The Desktop Support Technician is an end user support technician that provides direct client support. This role performs remote and/or on-site assistance.
Qualifications:
Bachelor's degree or equivalent preferred.
2+ years of relevant experience in a technical support role (potentially including hands-on internship experience).
Use of Intune. Must be able to lift up to 50 pounds.
Knowledge, Skill and Ability Requirements:
Possesses working knowledge of standard end-user hardware and software and is able to address most issues by following established procedures.
Builds expertise in standard end-user hardware and software and the ability to resolve client issues.
Has a basic understanding of network connectivity and infrastructure.
Gaining an understanding of NPF-specific applications and technologies.
Possesses a general understanding of NPF's services and basic business. processes, and the ability to prioritize the criticality of a user area or application requiring support.
Works to assess the client's comfort level with technology and potentially manage their anxiety and stress.
Comfortable in an ongoing dialogue with clients that may at times be vague, confusing and/or stressful.
Understands the technology organization and where and when to escalate client or operational problems.
Responsibilities:
Evaluates hardware and software requests and provides solutions based upon business requirements and corporate standards, documenting as appropriate.
Supports and maintains the end-user environment. This may include configuring new hardware, reviewing and addressing virus alerts, installing and troubleshooting software including patches, and performing tests.
Provides direct support to users for supported hardware, software and devices. This includes restoring service, providing user training, coordinating warranty repairs through third-party vendors as appropriate, and supporting special events (on-site).
Installs, supports and retires hardware (e.g., desktops, laptops, thin clients, monitors, mobile devices, printers). Installs and maintains related software and wipes data prior to destruction or reissue.
Documents, maintains and recommends enhancements to work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution.
Performs facility moves under guidance.
Ensures compliance with relevant policies and regulations and escalates any concerns as appropriate.
Choosing effectively from among many different procedures or approaches in order to implement a solution.
Troubleshooting user problems require a working understanding of the end user environment and a basic understanding of inter-related technologies. Can problem-solve most standard end-user problems.
Maintaining composure and a professional manner at all times, including in stressful situations with clients.
Courteous and tactful at all times with clients and IT colleagues. Diffuses problem situations effectively. Is always seen by clients as professional and helpful.
Probes clients effectively to determine the actual nature or underlying cause of a user problem.
Strong orientation towards client service.
Operates effectively as part of a larger team and manages own work.
May be accountable for resolving a task or assignment as part of a larger initiative or project.
Receives general direction, work in progress is reviewed routinely.
Selects appropriate work procedures or approaches to address and/or escalate problems.
Sets his/her own priorities based on established service level agreements.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $25/hour to $27/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.
Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
About the Client
Our client is a financial services company.
About Solugenix
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated ally focused on your success in today's fast-evolving digital world
Fleet Management Support Specialist
Technical support specialist job in Phoenix, AZ
:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Responsibilities
Responsible for driving end-user adoption of Crown InfoLink products.
Helps customer develop and implement best practices and standard operating procedures.
Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
Develop and support the retail network to provide web-user and operator trainer training.
Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
Analyze Crown InfoLink data and make recommendations on action steps.
Participate in sales calls and demos to the extent that it relates to the after-sale support.
Quote, sell, and provide Crown InfoLink support services.
Minimum Qualifications
2-4 years related experience
Associate degree (Business)
Must have valid driving privileges
Extensive travel & overnight stays (over 20%)
Preferred Qualifications
Lead and effectively garner customer support to achieve customer objectives.
Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Rad Tech Arizona Sports Medicine Center Scottsdale
Technical support specialist job in El Mirage, AZ
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety.
Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards.
Develop and process radiological film.
Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less.
Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations.
Report immediately any equipment malfunctions to Supervisor.
Log completed radiological procedures. Complete paperwork accurately and on time.
Identify and file reports as required.
Maintain x-ray room, stock necessary radiological supplies.
Request, retrieve and track files to and from other departments or centers.
Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients.
Perform lab work as directed by Physician, PA, or NP
Makes suggestions to improve work methods.
Other duties may be assigned.
A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations.
Education: High school diploma or general education degree (GED)
and completion from an accredited radiology program.
Certification: ARRT
Experience: Two years of experience working in an x-ray tech capacity
Other Requirements: None
#LI-KK1
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: *****************************
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
**********
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Auto-ApplyAssociate Analyst/Analyst, IT Help Desk (Phoenix, AZ, US)
Technical support specialist job in Phoenix, AZ
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* This job is a member of the Information Technology Team within the Information Technology Division.
* Responsible for providing first-level problem troubleshooting via the telephone for all hardware and software supported by Technologies system-wide.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
* Provides resolution to problems that can be solved over the phone, and when necessary, refers more complex problems to a qualified support technician
* Provides first level support to end users for PC hardware and Network (Windows7/Windows XP environments) and Mainframe (UNIX/IBM) environments
* Conducts problem determination for the Technology areas, including Voice, WAN, LAN, PC, Laptop, Printer, Password Resets, Dot Matrix printers, etc.
* May interact with internal and external support teams and third party vendors to identify and correct core proble
* Simulates or recreates user problems to resolve operating difficulties
* Maintains daily awareness of outages and issues system wide
* Escalates incidents to escalation teams to ensure customer resolution
* Provides timely communication (oral or written) to the Level 2 support or other management personnel, as needed
* Promptly consults Level 2 support or other management personnel regarding quality issues to determine acceptability or course of action
* Works overtime as necessary and when approved
* Maintains confidentiality regarding employee, company, and customer information
* Demonstrates commitment to and compliance with all company and departmental policies, procedures and practices
* Shift work required/24x7 IT coverage environment
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* Technical degree and/or equivalent experience
* 2 years Help Desk and/or customer service experience
* 2 years troubleshooting experience with service desk environments
* Knowledge and/or experience with internal server/mainframe applications such as: Shares, QIK, IBM/TSO/TPX, and SCEPTRE
Preferred Qualifications- Education & Prior Job Experience
* Apple certification (Apple Genius)
* A+ Certification
Skills, Licenses & Certifications
* Strong interpersonal, written and verbal communication skills
* Ability to multi-task in a stressful environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
IT Support Specialist
Technical support specialist job in Tempe, AZ
Job Description
Fisher Industries is a vertically integrated family of businesses that provides heavy civil construction and aggregate products across the United States. With over 70 years of experience, the company specializes in highways, bridges, aggregates, and large-scale infrastructure projects, supported by in-house capabilities in drilling, blasting, crushing, asphalt, and concrete production. Fisher is committed to delivering innovative, cost-effective solutions with an emphasis on safety and quality. As a proven industry leader, Fisher Industries continues to grow while maintaining the integrity and values of a family-owned company. For additional information about our company, visit our website at *****************
POSITION SCOPE
The IT Support Specialist is to help with the technical and administrative tasks involved in a company's computer systems, networks, and servers. Will also assist the IT Director with day-to-day operation of IT Department. This position requires strict confidentiality and the ability to work independently as well as part of a team. This is a salaried, exempt position.
PRIMARY DUTIES
PC and Printer support and configuration
Supporting Microsoft Office applications
Management of IT inventory
Supporting remote truck scales
Installing and supporting misc. software systems
Management and deployment of devices with Microsoft Intune
Managing and configuring desktop antivirus
Managing and supporting Symphony and Genetec NVR systems with axis cameras
Install and terminate network wiring
Physical installation equipment for remote offices
Patch Management
Perform other duties as assigned
REQUIREMENTS
1-3 years of experience and/or college degree desired
Strong background in working with and supporting Windows operating systems and Microsoft Office in a Microsoft domain environment
Windows server, VMware, Networking, and web development skills are a plus but not required.
Flexibility to work after hours and participate in overnight travel when needed or required
Ability to lift and install network cabling in office and field areas
Self-starter with problem-solving capabilities
Strong organizational skills
Ability to pass pre-employment physical, drug screen and background check
Fisher Industries is an Equal Opportunity Employer.
We are a drug-free work environment requiring pre-employment and random drug testing. Subject to background check.
If you require an accommodation with applying, please email ******************** or call the HR Department at ************** to request accommodations. This email is only to request accommodation for the application process and is not an email to inquire about the status of your application.
Job Posted by ApplicantPro
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support specialist job in Phoenix, AZ
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Seasonal IT Technician
Technical support specialist job in Tempe, AZ
Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
Auto-ApplyInformation Technology
Technical support specialist job in Phoenix, AZ
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyInformation Technology Desktop Technician
Technical support specialist job in Tolleson, AZ
Job Classification Title: IT Support Technician
Working Title(s): Information Technology Desktop Technician
Who we are
The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply.
The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future.
Position Description
The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations.
Qualifications
High school diploma or GED and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred.
>>> Click on Full Job Description for additional position details.
Physical Demands
Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Working Conditions are in an office setting. Depending on assignment some local travel may be required.
Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E.
Salary for internal promotion Section 603.3.2 of Employee Handbook
Applications reviewed weekly, with first review December 22, 2025.
Full Salary Range: $23.23-$32.52 Hourly
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************.
EOE/M/F/D/V/SO
Job Posted by ApplicantPro
Summer 2026 - IT Operations Intern
Technical support specialist job in Phoenix, AZ
The Shamrock Students Professional Internship Program is an 11-week program focused on hands-on training in a variety of opportunities throughout the Shamrock Foods Company enterprise. As a Shamrock Student, you will be a part of a cohort of interns focused on real projects that impact the business. In addition to the work, you will do to support your department, you'll get to know your fellow interns through a variety of collaborative projects and events.
Essential Duties:
* Provide support for IT Infrastructure team in an accurate and timely manner.
* Assisting with Role Based access project by interfacing with business units to determine AD groups for the given job role.
* Reviewing LogicMonitor alert logs looking for recurring alerts and resolve them.
* Shadow team members to learn processes and look for areas of opportunity for automation and/or improvement.
* Other duties as assigned.
Qualifications:
* 1+ year(s) educational experience and currently pursuing a degree from an accredited college or university with a focus on Computer Science, Management of Information Systems, or related field
* Maintains a minimum GPA of 3.0
* Must live in or near Phoenix, AZ
* Strong written and oral communication skills
* Strong sense of urgency and accountability
* Demonstrates expertise in Microsoft Office suite (Excel, Outlook, Word)
* Ability to learn and act in a fast-paced environment
* Effective task management
* High level of motivation and adaptability
* Great attitude and desire to learn and grow
Corporate Summary:
At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.
Our Mission:
At Shamrock Foods Company, we live by our founding family's motto to 'treat associates like family and customers like friends.'
Why intern for us?
Shamrock Foods Company is committed to a program that goes beyond your typical internship experience, giving interns the opportunity to start their career path. We offer great training and growth for college students to help interns apply their education towards solving business problems and working on hands-on projects in a workplace environment. Our interns are more than a temporary associate; they become part of our family.
Equal Opportunity Employer
At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.
IT Technician (Entry Level)
Technical support specialist job in Phoenix, AZ
Full-time Description
Legacy Capital Services is proud to provide essential administrative support to a rapidly expanding national consumer rights law firm dedicated to helping Americans achieve financial freedom from burdensome credit card debt, medical bills, auto loans, timeshares, and more. Consumer demand is at an all-time high. Unlike traditional debt relief options like settlement, collections, or bankruptcy, the consumer rights attorneys offer a unique and specialized service, disputing clients' debts and helping them take control of their financial futures. Located near Downtown Summerlin, enjoy a modern 25,000 square foot high-tech building with spacious break rooms, adjustable rising desks, and ergonomic chairs for comfort and performance.
Position Summary:
The IT (Information Technology) Technician is a professional responsible for managing and maintaining the organization's computer systems, networks, and technology infrastructure. The primary role is to ensure that technology resources are running efficiently and effectively to support the business' operations.
Key Responsibilities
:
Technical Support - Providing technical assistance and troubleshooting for end-users who encounter computer or technology-related issues.
Hardware and Software Maintenance - Installing, configuring, and maintaining computer hardware (e.g., desktops, laptops, servers) and software (e.g., operating systems, applications).
Network Management - Setting up and managing local area networks (LANs), wide area networks (WANs) and WIFI management to ensure reliable connectivity.
Security - Implementing and maintaining security measures to protect against viruses, malware, data breaches, and other cyber threats.
Data Backup and Recovery - Regularly backing up data and developing recovery procedures to minimize data loss in case of system failure.
Upgrades and Updates - Keeping systems and software up to date with the latest patches and upgrades to maintain security and functionality.
Inventory Management - Keeping track of IT assets, such as: computers, servers, and networking equipment.
Documentation - Maintaining records, manuals, and documentation related to IT systems and procedures.
Remote Support - Providing remote assistance to users who are not physically present at the office.
Collaboration - Working closely with other IT professionals and departments to address complex technical challenges and implement technology solutions.
Password Resets and Account Management - Assist users with password resets and account issues. Administer user accounts, permissions, and access controls.
Requirements
Qualifications:
Prior experience in IT support, help desk, or a related field is advantageous.
CompTIA A+, Network+ and Security+ certifications required.
Proficiency in software troubleshooting and problem-solving techniques.
Knowledge of computer hardware components and their functions.
Familiarity with network administration principles and protocols.
Basic understanding of cybersecurity best practices.
Ability to work in a fast-paced and dynamic environment.
Must be able to lift and move equipment weighing up to 25 pounds.
Core Competencies
Technical Proficiency
Problem-Solving Skills
Cybersecurity Awareness
Organizational Skills
Customer Service Orientation
Perks of Joining our Team:
Pay: $20/hour
Comprehensive health coverage - medical, dental, and vision plans
Health Savings Account
Paid Time Off
Life insurance
Opportunities for growth and advancement through internal promotion potential
Legacy Capital Services is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
Salary Description $20.00/hr
IT Technician
Technical support specialist job in Tempe, AZ
Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and well-being of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty.
As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE*). This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values.
Job Description/Summary
The Information Technology Technician at Sonoran University is responsible for providing exceptional first-contact technical support and customer service to our diverse community of administrators, faculty, staff, and students. This position plays a critical role in maintaining the day-to-day availability, functionality, and reliability of the University's IT systems, ensuring that technology supports Sonoran's mission of advancing health and wellness through education and innovation.
The IT Technician installs, configures, and maintains operating systems, software, and hardware across a variety of devices, including desktops, laptops, tablets, smartphones, printers, copiers, and audio/video equipment, and provides technical support for networked and classroom technologies. This role combines hands-on troubleshooting, proactive system maintenance, and end-user education to ensure a high-quality IT experience across campus.
Technical Support & Customer Service
Serve as the first point of contact for technology support, delivering timely, friendly, and professional assistance to all Sonoran University employees, students, and guests.
Diagnose, resolve, and document hardware and software issues for computers, mobile devices, and peripherals in both Windows and mac OS environments.
Provide setup and configuration for new workstations, ensuring consistency with Sonoran's IT standards and security protocols.
Maintain a high level of communication with users throughout the troubleshooting process, ensuring clear explanations and a positive service experience.
Support end-user services such as printing , network connectivity , user accounts , and email access , assisting with setup and troubleshooting as needed.
System Maintenance & Documentation
Monitor and maintain IT systems to ensure continuous performance and reliability.
Document installations, maintenance, and repairs in the IT Helpdesk ticketing system (JIRA) to maintain service continuity and performance tracking.
Create and maintain knowledgebase articles to promote self-service solutions for common technical issues.
Assist with regular updates, security patches, and configuration changes to ensure all systems remain secure and up to date.
Support the implementation and enforcement of standard operating procedures related to IT asset deployment, software management, and workstation usage.
Hardware, Software, and Network Support
Install, configure, and maintain hardware, peripherals, and software applications as needed across the campus.
Collaborate with IT staff to identify recurring issues and recommend solutions or system improvements.
Partner with third-party service providers and vendors to coordinate repairs and maintenance of Sonoran's IT equipment.
Support VOIP systems (preferably Crexendo) , including user setup and troubleshooting.
Assist in maintaining inventory of IT assets, ensuring accurate records of devices, licensing, and equipment lifecycles.
Audio/Visual & Classroom Technology
Provide technical support for classroom and event AV systems , including projectors, microphones, smart boards, document cameras, and video conferencing platforms such as Zoom and Microsoft Teams.
Assist faculty and staff in operating classroom technology effectively, ensuring smooth delivery of educational content.
Perform preventative maintenance and testing of AV equipment to minimize disruptions.
Compliance & Security
Ensure all work performed aligns with HIPAA and FERPA regulations, maintaining confidentiality and security of sensitive data.
Follow institutional IT security practices, including password management, data protection, and access control.
Report potential vulnerabilities or security concerns to the IT Director promptly.
Operations & Support
Collaborate with the IT team to support operational needs and assist with minor facilities-related technology integrations as needed.
Contribute to a culture of collaboration, continuous learning, and proactive problem-solving within the IT department.
Perform other related duties as assigned to support the goals of the IT Department and the University.
Experience Required
Minimum of one (1) year of IT Help Desk or technical support experience , including supervisory or team lead experience preferred.
Equivalent combination of education and experience may be considered.
Current CompTIA A+ certification or equivalent education and/or experience required; additional certifications (Network+, Security+, Microsoft, or similar) preferred.
Experience using IT helpdesk ticketing systems (preferably JIRA ) and supporting VOIP systems (preferably Crexendo ).
Experience with audio/video systems , including projection systems, smart boards, and classroom technology preferred.
Knowledge, Skills, and Abilities
Strong understanding of Windows and mac OS environments, including installation, configuration, and troubleshooting.
Proficiency with Microsoft Office 365 applications and collaboration tools (Teams, OneDrive, SharePoint, etc.).
Familiarity with network fundamentals , printers, and peripheral device troubleshooting.
Knowledge of AV presentation technology and platforms such as Zoom and Microsoft Teams.
Excellent customer service , communication, and interpersonal skills, with the ability to work effectively with diverse groups of people.
Proven ability to manage multiple priorities, projects, and competing deadlines in a fast-paced environment.
Strong problem-solving, analytical thinking, and decision-making abilities.
Demonstrated leadership, mentoring, and team coordination skills.
Ability to exercise discretion, maintain confidentiality, and apply sound judgment in sensitive situations.
Detail-oriented with strong documentation and organizational abilities.
Other Requirements
Ability to lift or move up to 50 lbs frequently and occasionally handle heavier items with assistance.
Must reside within the Phoenix metropolitan area .
Flexibility to work occasional evenings or weekends for system maintenance, special events, or urgent support needs.
Education Requirements
Minimum Education/Certifications
Associates degree in Computer Network Services Technology, Computer Services, Information Technology, System Administration or related area or at least 1 year of IT Help Desk or similar support experience.
Desired Education/Certifications
Current CompTIA A+ certification or equivalent education and/or experience.
Any combination of education, training, and experience that provides the required knowledge and abilities.
Working Environment
Activities are performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling of up to 50 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions.
Background/Screening
All candidates offered a position at SONORAN UNIVERSITY undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.
SONORAN UNIVERSITY is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
SONORAN UNIVERSITY is a smoke free campus.
* Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence.
About Sonoran University:
Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values: We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing .
The University's College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals.
To serve the University's mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition's Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth.
The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet.
The University's Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need.
Nurture your knowledge, visit sonoran.edu
Benefits:
At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow!
Our benefits go above and beyond to support your health, happiness, and lifestyle. Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage. Every team member benefits from paid sick time, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest - with shipping available! Enjoy a delicious meal our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month.
Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking. Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through our annual Employee Appreciation Day. Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart. With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!
Auto-ApplyIT Technician I
Technical support specialist job in Gilbert, AZ
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support HUSD Vision, Mission and Goals
Respond to wide variety of computer “trouble calls” requiring support.
Install and set-up personal computers in a LAN/WAN environment, including hardware and software.
Troubleshoots workstation problems, servers, user accounts, various other hardware and software problems.
Maintains an asset inventory database and assists in the preparation of manuals, charts and diagrams regarding the LAN/WAN system.
Due to the access to confidential student and staff information, it is absolutely mandator that this position safeguard and maintain the confidentiality of the information stored and discussed.
Peforms other duties as assigned.
QUALIFICATIONS AND REQUIRMENTS:
MCP or demonstrated equivalent skill set preferred certification with experience in Windows 2003; Windows XP, A+, NET+, Outlook/Exchange set ups and hardware maintenance.
Ability and willingness to serve and train end user clients.
Ability to lift 50 lbs.
Ability to pass background and reference checking as stipulated by District standards.
Valid IVP Fingerprint Clearance Card.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to perform the following duties:
Frequent communication with staff and vendors including exhange of accurate information.
Move about the inside office and school campus to access technology equipment.
Constantly operate a computer and other technology equipment .
Must be able to remain in a stationary position at least 50% of the time either standing or sitting.
often raising objects from a lower to higher position, higher to lower position, or horizontally weighing up to 50 pounds.
Frequently required to position body to perform duties bending body downward and forward at the waist often requiring full use of the lower extremities and back muscles, bending body downward and forward by bending legs and spine.
Exerting force upon an object so that the object moves away from the force or towards the force.
Occasionally ascending or descending ladders and stairs using feet and legs or hands and arms.
Maintaining body equilibrium to prevent failing when walking, standing, crouching on narrow slippery surfaces.
Seizing, holding, grasping, turning, or otherwise working with hand or hands.
Occasionally required to position body by bending body downard and forward by waist.
Required to have close visual acuity to perform activities including preparing and analyzing data and figures, transcibing, viewing a computer terminal, and extensive reading.
Exposure to the following environmental conditions including moving mechanical parts, noise, and electric shock.
TERM OF EMPLOYMENT: Full-Time Position - 12 months Monday - Friday, 8 hours a day.
SALARY CLASSIFICATION: Appropriate salary placement on the Classified Hourly Salary Schedule.
EVALUATION: Performance of this job will be evaluated by Site Administrator and according to District Policy.
TOTAL PAID HOLIDAYS: 21
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
HUSD participates in the Arizona State Retirement System; Defined Benefit Plan provides for lifelong monthly retirement income for qualified members.