Technical support specialist jobs in Pittsburgh, PA - 258 jobs

ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do. POSITION: IT HELP DESK ANALYST We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive. This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you. Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport. What you will do: * Respond to IT support requests from employees. * Troubleshoot and fix hardware and software problems. * Provide excellent customer service and quick resolutions. * Escalate complex issues to senior IT staff when needed. * Set up and configure computers and other devices. * Keep track of PCs, Laptops, cell phones, and other IT assets. * Share updates and solutions with users and teams. * Stay current on IT tools and systems. * Prioritize and manage multiple support requests. * Document issues and resolutions clearly. Experience and Skills: What you will bring to ARDEX: * Experience in IT support and using ticketing systems (Freshdesk is a plus). * Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue. * Basic knowledge of digital marketing, social media, and CRM tools is helpful. * Strong problem-solving and communication skills. * Understanding of networking basics (Wi-Fi, VPN, IP addresses) * Ability to manage multiple tasks and prioritize based on urgency. * Team player with a proactive attitude. * Comfortable with change and eager to learn. * German language skills are a plus. * Willingness to travel occasionally to other ARDEX locations to provide support. Education * Associate's degree in information technology and/or relevant work experience. Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families. * 401(k) with Company Match to help you save for retirement. * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for associate and bachelor's degrees * Discounted Gym Memberships to support your fitness goals * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! * Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

New World. New Problems. New Solutions. Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients' people, property, and assets. Overview: As a Support Specialist, you will be a crucial part of our technical support operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem. Position: Support Specialist Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. No relocation is offered. Travel: None. This position is onsite, in-office. Hours: This position requires a rotating shift to support a 24/7/365 operation. Job Type: Full-time Essential Job Function and Responsibilities: Investigate and troubleshoot networking, security equipment, and operating system errors. Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities. Utilize tools to investigate and categorize events based on their severity/impact. Analyze alerts and reports to identify potential incidents and vulnerabilities. Prepare and maintain detailed reports, documentation, and notation of actions performed. Collaborate to Identify opportunities to enhance monitoring and response processes. Contributes to the development of playbooks, procedures, training, and documentation. What's in it for you? Why work for Edgeworth: We are growing! We want all candidates and employees to know that we are excited about the positive improvements we're making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we're continually improving. Together, with a shared focus on our goals, we're building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work. Benefits: Top-tier compensation Full-time, non-exempt hourly with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching) Training & Education Assistance Paid Time Off (PTO) Salary Description $27/hour We look forward to the possibility of you joining our team. Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce. Edgeworth Security utilizes e-Verify to check employment authorization. Requirements Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to: Required Skill(s): 2+ years of experience in technical support and/or network support position. Network protocols (TCP/IP, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls) Windows & Linux Operating Systems Strong technical background with specific knowledge in servers or networking Strong analytical skills, initiative, and the ability to work under pressure Detail oriented and organized approach while working in a ticketing system Preferred Skill(s): Virtualization technologies (VMWare, Hyper-V, etc.) Security Applications (SentinelOne, Ironscales, Sublime, etc) Storage, Disaster recovery & Backup solutions (Datto, Veeam, etc.) Scripting knowledge and syntax (PowerShell, Python, SQL) Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta) Preferred certifications include MCSA, CCNA, Security+, and/or Network+ Bachelor's degree in computer science, Information Security, or a related field is valued but not required Salary Description $27/hour

HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III. The Application and Technical Support Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility. Responsibilities • Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments • Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need • Developing business cases for new product development; creating, executing and tracking new product launch plans • Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars • Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives • Assisting in product rationalization, product portfolio modifications and shape standardization Requirements • The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales. • Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field • Requires knowledge of refractory products, installation methods, construction skills and customer applications • Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise • Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization • Requires the ability to work effectively in a team environment • Requires strong analytical, strategic thinking and business problem solving skills • Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements • Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling • Lifting: Requires lifting up to 50 pounds less than 1/3 of time. • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus • Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.

We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users Key Responsibilities Provide technical support for end users via phone, email, or in person Troubleshoot and resolve hardware and software issues in a Windows environment Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls Maintain asset inventory and ensure compliance with IT policies and procedures Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms Creating and maintaining user accounts in Microsoft 365/Active Directory Document technical procedures, system configurations, and best practices Assist in the administration and support of the company's ERP system Collaborate with other IT staff to implement system upgrades and improvements Qualifications Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA 2-5 years of experience in an IT support role or similar Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching) Experience working with Microsoft 365 including Exchange, SharePoint, and Teams Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics) Excellent troubleshooting, problem-solving, and analytical thinking skills Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users Ability to work independently, perform research, and manage multiple priorities Self-motivated with a strong desire for continuous learning and professional growth in the IT field Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.RequiredPreferredJob Industries Warehouse & Production

Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The analyst will perform first level IT support, incident resolution. *THIS IS A PART-TIME POSITION.* The analyst is responsible for getting users back to work quickly, or escalating to a higher tier of support for appropriate remediation. Duties are focused on efficiency, effectiveness, capturing/reusing knowledge, and following prescribed procedures methodically. Excellent customer care and a team mentality are essential to success in this position. The analyst will work with end users through email and telephone, and work within our ticketing system to understand and record incidents. The analyst will perform NOC duties including observing and handling alerts. The successful analyst will maintain focus on continual service improvement, career development, and learning. Duties Include: • Follow prescribed procedures to quickly return users to work. • Establishing remote connectivity to end user machines and performing remediation for end users. • Working to maintain individual and team goals for speed of answer, response to alerts and emails. • Working within many different industries and software to resolve technical issues for end users. • Performing technical support for devices, PCs and Macs. • Quickly and appropriately diagnose when an incident should be escalated to a higher tier of support. • Logging tickets in our ticketing system. • Communicate with end users via telephone and email. • Monitor and respond appropriately to alerts. • Communicate effectively via oral and written capability. • Excellent customer relations and interpersonal skills. • Use of a knowledgebase to perform consistent fixes as per designated procedure and to capture new knowledge. • Maintaining a positive, service-oriented attitude. • Ongoing learning and training. Qualifications: • Ability to troubleshoot and diagnose PC Hardware/Software problems and problems with equipment (e.g., cables, terminals, keyboards, etc.) and possess good mechanical/electrical ability. Able to identify source of equipment malfunctions. • Ability to communicate orally with technical and non-technical personnel; able to follow oral and written instructions; and possess the ability to read and interpret documents such as operating, maintenance instructions, and procedure manuals. Ability to correspond professionally with users via phone and email. • Must be able to think logically and analytically and make decisions based on good judgment. • Must be able to consistently follow documented procedures for incident resolution. • CompTIA, Microsoft certifications, previous experience in the industry, or college degree in IT preferred. Education/Experience: • High School or GED diploma. • CompTIA, Microsoft certifications, previous experience in the industry, or college degree in IT preferred. • Flexibility to work a rotating shift schedule based on business need across our 24x7x365 operation. • Experience working as a customer service representative or help desk analyst is a plus. • Experience working for a Managed Service Provider (MSP) is a plus. • A+ and Network+, or the ability to acquire both within 1 year of employment. • Previous experience with N-Able, PRTG and/or other RMM solutions is a plus.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: WASHINGTON,PA Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support. Troubleshooting Office 2003/2007/2010 support end user trouble shooting skills Installation, configuration and maintanence of windows, hardwares and softwares. Desktop and laptop installation ,configuration and upgradation Support and troubleshoot windows XP and windows 7/Migrations Qualifications SHARE ASAP Additional Information For more information, Please contact Shubham ************

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA's Client is seeking a dynamic and results-driven IT PM - Kinaxis - Pharma (Supply Chain / Manufacturing) with strong leadership, multitasking, and organizational skills. The ideal candidate will have extensive experience in data integration, and manufacturing and supply chain operations, preferably within the pharmaceutical or life sciences domain. This role will manage digital supply chain transformation initiatives, collaborating with global IT, operations, and quality teams to ensure project delivery excellence, regulatory compliance, and process optimization. The position requires working hours that support the EST time zone. Key Responsibilities + Project Leadership: Deliver end-to-end project execution from initiation to closure across supply chain and digital integration initiatives (5+ years). + Strong Program & Multi-Tasking Management: Oversee multiple concurrent workstreams, ensuring deadlines, scope, and quality standards are consistently met. + Manufacturing & Supply Chain: Partner with manufacturing and operations teams to enhance production planning, logistics, and fulfillment processes using SAP and other tools. + Data Integration: Lead data migration and system integration projects using ETL tools, middleware, APIs, or EDI (3+ years). + Pharma Domain Compliance: Ensure GxP, FDA, and CSV compliance in project delivery within validated systems (3+ years). + Stakeholder Management: Engage effectively with global business units, vendors, IT, QA, and leadership to align expectations, manage risks, and drive communication (5+ years). + Project Governance: Manage project risk, cost, and scope using PM tools and governance frameworks (5+ years). Required Skills & Qualifications Skill Area Experience Details + Supply Chain & Manufacturing + 5+ years + Strong understanding of manufacturing processes, logistics, and end-to-end supply chain management Data Integration Projects + 3-4 years + Experience with API, EDI, ETL pipelines, or middleware tools Pharma / Life Sciences Domain + 3+ years + Knowledge of GxP, FDA, CSV compliance and validated systems Project Management + 5-7 years + Proven delivery using Agile/Waterfall/hybrid models; PMP/Scrum/Prince2 preferred Stakeholder Engagement + 5+ years + Experience managing cross-functional global teams Kinaxis (Advantageous) - Experience with Kinaxis RapidResponse or similar supply chain planning tools is a plus Tools Proficiency - MS Project, JIRA, Excel, PowerPoint for planning and reporting Time Zone Support - Must be available to work during EST business hours - Atleast till 2 PM EST Nice-to-Have Skills + Experience with SAP MDG or S/4HANA migration + Exposure to serialization, cold chain, or logistics automation systems + Knowledge of Lean Six Sigma or continuous improvement methodologies + Understanding of data governance frameworks Education + Bachelor's degree in Engineering, Supply Chain, Computer Science, or related field (Master's preferred) + Professional certification such as PMP, Scrum Master, or Prince2 highly desirable About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($45.12 - 50.15/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

We're looking for a highly organized and detail-oriented IT Specialist to join our Security & IT team to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team, and why House Rx is the right next step in your career. About the Role This role is a hands-on IT Specialist position based onsite in Pittsburgh, aligned to Pacific Time working hours (approximately 11:00AM - 8:00PM ET). You will be a critical part of House Rx's Security & IT team, responsible for keeping our employees productive, supported, and properly equipped from day one. You will serve as the primary point of contact for employee IT needs, handle traditional IT support requests, and play a key role in building, provisioning, and deploying laptops for onboarding. This role is ideal for someone who enjoys being close to the work, values operational excellence, and takes pride in delivering a great internal support experience. Core responsibilities IT Support & Employee Assistance * Serve as a point of contact for employee IT Support requests * Troubleshoot hardware and software issues across mac OS and Windows * Provide timely, clear, and empathetic support to employees across departments * Escalate complex issues appropriately while owning communication and resolution Device Provisioning & Lifecycle Management * Build, configure, and deploy laptops for new hires and replacements * Prepare devices with required OS configuration, security tooling, and applications * Manage the full device lifecycle including provisioning, shipping, repairs, replacements, and decommissioning * Maintain accurate asset tracking and inventory records Identity, Access, & SaaS Administration * Support user access and lifecycle events in tools such as Google Workspace, Okta, Slack, Dialpad, and other SaaS platforms * Assist with account provisioning, deprovisioning, and access troubleshooting About you * Proven experience in an IT support or IT Specialist role, with hands-on experience supporting users and maintaining tools such as Okta, Google Workspace, Microsoft 365, and Slack. You are eager to learn, take ownership of issues, and improve systems over time. * With your robust analytical acumen, you demonstrate an ability to promptly identify and overcome intricate technical obstacles. Your skill in critical thinking underpins this ability, enabling efficient problem-solving. * Excellent communication skills, allowing you to collaborate seamlessly with diverse teams and articulate complex ideas in a clear manner. * You value teamwork and understand the importance of clear communication, especially in a remote-first environment. * You have a foundational understanding of IT security principles and compliance requirements. Salary Range: $70,000 - $90,000 This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits. Why You Should Join Our Team Are you a visionary problem solver with a passion for harnessing technology to drive excellence? Do you thrive in dynamic environments where innovation is the norm and challenges are seen as opportunities? Join our team and play a pivotal role in shaping the technological landscape of our organization's future. A career at House Rx offers the opportunity to work alongside a diverse group of individuals who are passionate about leveraging technology to make a difference. As an IT Specialist, you play a pivotal role in ensuring that our team has the tools and resources they need to excel. At House Rx, we believe in the power of inclusivity and diversity. Our commitment to these values is evident in the way we approach every aspect of our work. We've cultivated a culture that promotes open dialogue, continuous learning, and mutual respect. While House Rx operates as a remote first company, this role is intentionally onsite to support our Pittsburgh office and hands on device operations. We understand the importance of work-life balance and strive to create an environment where you can thrive both professionally and personally. Our benefits package includes: * Unlimited paid time off * Generous parental leave * Comprehensive healthcare, vision, and dental benefits * Competitive salary and equity stake Join us in our mission, supported by investors who share our vision including Bessemer Venture Partners, First Round Capital, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.

The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions. This role ensures continuity of operations during peak periods, vacations, and after-hours needs. Key Responsibilities Primary Production Technician Duties Operate and monitor machinery and equipment according to standard operating procedures (SOPs). Maintain a clean, organized, and safe work area in compliance with company safety policies. Perform basic troubleshooting and quality checks to ensure product consistency. Document production activity accurately in logs, systems, or work orders. Support continuous improvement initiatives and assist with cross-training as needed. Operations Support Duties Packaging & Labeling Prepare, package, and label materials according to customer specifications and internal standards. Ensure accuracy of packaging documentation and labeling requirements. Assist with assembling, weighing, sealing, and verifying packaged orders. Order Preparation & Production Support Support production workflow by preparing materials, staging inventory, and completing order-ready tasks. Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines. Help ensure all materials are ready for production runs through organization and staging. Shipping & Receiving Support Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods. Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation. Maintain organized storage areas, properly label received materials, and update inventory records. General Responsibilities Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable). Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload. Complete cross-training to ensure flexibility across assigned areas. Support other operational tasks as assigned. Required Skills & Qualifications High school diploma or equivalent. Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks. Basic computer/data entry skills. Strong attention to detail and organizational skills. Ability to work independently and shift between tasks as operational needs change. Preferred Qualifications Experience with shipping/receiving processes. Prior manufacturing, warehouse, or production experience Familiarity with packaging and labeling procedures. Ability to read and follow work instructions, SOPs, and safety documentation. More About Us Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (************************* We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting. This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire. Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies. Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Job DescriptionProduction & Logistics Support Technician The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions. This role ensures continuity of operations during peak periods, vacations, and after-hours needs. Key Responsibilities Primary Production Technician Duties Operate and monitor machinery and equipment according to standard operating procedures (SOPs). Maintain a clean, organized, and safe work area in compliance with company safety policies. Perform basic troubleshooting and quality checks to ensure product consistency. Document production activity accurately in logs, systems, or work orders. Support continuous improvement initiatives and assist with cross-training as needed. Operations Support Duties Packaging & Labeling Prepare, package, and label materials according to customer specifications and internal standards. Ensure accuracy of packaging documentation and labeling requirements. Assist with assembling, weighing, sealing, and verifying packaged orders. Order Preparation & Production Support Support production workflow by preparing materials, staging inventory, and completing order-ready tasks. Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines. Help ensure all materials are ready for production runs through organization and staging. Shipping & Receiving Support Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods. Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation. Maintain organized storage areas, properly label received materials, and update inventory records. General Responsibilities Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable). Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload. Complete cross-training to ensure flexibility across assigned areas. Support other operational tasks as assigned. Required Skills & Qualifications High school diploma or equivalent. Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks. Basic computer/data entry skills. Strong attention to detail and organizational skills. Ability to work independently and shift between tasks as operational needs change. Preferred Qualifications Experience with shipping/receiving processes. Prior manufacturing, warehouse, or production experience Familiarity with packaging and labeling procedures. Ability to read and follow work instructions, SOPs, and safety documentation. More About Us Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (************************* We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting. This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire. Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies. Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. Powered by JazzHR wUTmdUY6Z9

Saxonburg, PA The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions. This role ensures continuity of operations during peak periods, vacations, and after-hours needs. Key Responsibilities Primary Production Technician Duties * Operate and monitor machinery and equipment according to standard operating procedures (SOPs). * Maintain a clean, organized, and safe work area in compliance with company safety policies. * Perform basic troubleshooting and quality checks to ensure product consistency. * Document production activity accurately in logs, systems, or work orders. * Support continuous improvement initiatives and assist with cross-training as needed. Operations Support Duties Packaging & Labeling * Prepare, package, and label materials according to customer specifications and internal standards. * Ensure accuracy of packaging documentation and labeling requirements. * Assist with assembling, weighing, sealing, and verifying packaged orders. Order Preparation & Production Support * Support production workflow by preparing materials, staging inventory, and completing order-ready tasks. * Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines. * Help ensure all materials are ready for production runs through organization and staging. Shipping & Receiving Support * Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods. * Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation. * Maintain organized storage areas, properly label received materials, and update inventory records. General Responsibilities * Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable). * Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload. * Complete cross-training to ensure flexibility across assigned areas. * Support other operational tasks as assigned. Required Skills & Qualifications * High school diploma or equivalent. * Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks. * Basic computer/data entry skills. * Strong attention to detail and organizational skills. * Ability to work independently and shift between tasks as operational needs change. Preferred Qualifications * Experience with shipping/receiving processes. * Prior manufacturing, warehouse, or production experience * Familiarity with packaging and labeling procedures. * Ability to read and follow work instructions, SOPs, and safety documentation. More About Us Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (************************* We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting. This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire. Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies. Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Posting Number S341P Posting Text Job Title Information Technology Technician Type of Employment Full Time Bargaining Unit AFSCME Full-Time/Part-Time FLSA Salary Range $51,971 Position Classification IT Technology Support Department Information Technology Posting Text Job Summary / Basic Function Works directly with the Manager of Technology Support Services and the Senior Technology Support Analysts to implement common IT support services. Responsible for researching and resolving a high volume and a wide variety of information technology problems and issues directed to the IT Support Center and appropriate related units. Performs tier 1 and tier 2 level IT support services. Maintains broad expertise of computer hardware and software, administrative computing standards and academic computing standards. Participates in the evaluation, selection, design, and development of tools to support IT Services operations and IT Services customers. Participate in projects as needed. Supervises and trains student assistants. Provides recommendations for hardware and software purchases. Travel as needed to other campuses or remote sites. Responsible for the daily support and operation of services such as the IT Support Center and related units. Responsible for researching and resolving a high volume and wide variety of information technology problems and issues directed to the IT Support Center. Works closely with Senior Technology Support Analysts to provide production support for all information and application systems. Interacts with external vendors and other departments as needed to resolve IT issues. Recommends enhancements and maintains accurate content within the common helpdesk application. Function as an intermediary between the faculty, staff and administration users and the IT staff, other departments, outside vendors and contractors, as requested. Develops and maintains detailed knowledge about all technologies utilized. Including a full spectrum of application systems, microcomputer hardware and software, Scripting languages, e-mail systems, operating systems, and local area networks. Provides recommendations for pc hardware and software purchases, , and technical facility maintenance/operation. Recommends enhancements and maintains accurate content within the common helpdesk application. Collaborates with the Senior Technology Support Analysts, employees and students to understand the information technology services and needs. Coordinate and/or provide office workgroup training and IT related training sessions and develop training and knowledgebase materials. Completes independent studies, attends training courses, reads pertinent industry publications, and participates in related electronic forums to stay current with new technologies, business processes, and regulatory matters. Required Skills, Knowledge & Abilities Minimum of Education / TrainingRequired Education Summary An associate's degree in any information technology field; or Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance; or An equivalent combination of experience and training. Preferred Qualifications * B.S. Computer Science, Management Information Systems, or related work experience in field. * Minimum 3 years relevant information technology support experience in a higher education environment. Physical Demands Work Location Edinboro Campus Is travel to other PennWest campuses required for this position? If so, how often? No. Work Hours 8am - 4pm Monday-Friday Posting Date 01/13/2026 Closing Date 01/28/2026 Open Until Filled No Diversity Statement PennWest University's Office of Community, Opportunity, Responsibility, and Engagement (CORE) provides strategic leadership in fostering a campus environment grounded in dignity, belonging, and opportunity for all students, faculty, and staff. Through comprehensive programs and collaborative partnerships, CORE advances student success, cultivates academic and leadership development, and strengthens community engagement in alignment with the university's mission. ADA Statement To request reasonable accommodation to participate in the job application or interview process, contact Amy Salsgiver, ADA Coordinator, ***********************; ************. Pennsylvania Western University complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. EEO Statement Pennsylvania Western University of Pennsylvania is committed to providing equal access to all individuals and prohibiting any form of discrimination and harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, gender identity and expression, pregnancy, genetic information, disability, status as a veteran, or any other characteristic prohibited under Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and other pertinent state and federal laws and regulations. Direct inquiries to the Title IX Coordinator, 423 Becht Hall Clarion Campus 16214-1232; email *********************** or phone ************. Inquiries may also be directed to the Director of the Office for Civil Rights, Department of Education, 330 Independence Avenue, SW, Washington, DC 20201.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Stefanini has a Deskside Technician position in Alcoa Center, PA. This is a long term assignment with one of our clients in the manufacturing industry. We are looking for someone who is a self-starter, has excellent customer service and strong MS Office skills is a must. The position will require an individual to solve customer support issues by visiting the end-user's location. The technician will be located at the customer's facility providing support in an office or manufacturing environment that will consist of standard PC hardware and software troubleshooting. Depending on the location assignment, support could include remote sites that in some cases may require travel. Qualifications •2+ years of experience providing desk side support. • Excellent troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc. • Printer support can include barcode printers, various types of scanners (mainly HP and Sharp). • Ability to resolve Windows XP and Windows7 Operating System Issues and Errors • Network troubleshooting skills and knowledge (mainly Cisco) • Proficient in the latest Microsoft Office Applications • Understanding of Symantec Virus Scan software • Remedy (Software experience (preferred) • Customer infrastructure support (wiring and connectivity) • Proficient in Microsoft Active Directory • Sarbanes Oxley Policies and Processes • Maintain and abide with compliance activities (these activities are driven from a central compliance group). • Experience with Computer asset tracking and lease management • Experience with user ID creation • Ability to communicate technical information to non-technical audiences • Strong sense of customer service • Good organizational skills • Excellent Verbal and Written Communication Skills • Ability to sift through technical issues and know what to do next and/or when to escalate for help • Technical degree or equivalent experience • Ability to multi-task • Team-oriented / team player / ability to share ideas as well as listen to ideas • Working knowledge of Cisco devices/networking is preferred and some experience with support and administration of telephones (PBX system and/or VoIP system). • Ability to walk and bend and perform labor-related duties of connecting computer equipment • Ability lift up to 50 lbs. when moving electronic equipment • Additional Duties as Required

Fenner Dunlop is looking for a motivated and customer-focused Jr. Information Technology Specialist to join our Corporate IT team in Pittsburgh, Pennsylvania. Reporting to the IT Director, this role provides hands-on technical support to end users across the organization, ensuring reliable operation of hardware, software, and IT systems. The ideal candidate is a strong problem solver, effective communicator, and collaborative team player with a passion for delivering excellent user experiences. Fenner Dunlop, a Michelin Group company, designs and manufactures the widest range of bulk material handling conveyor belts in the world. We strive to be the premier provider of the safest and most reliable conveyor belting and services to a variety of heavy industrial markets such as coal mining, hard rock mining, sand, gravel, wood handling, power generation, pulp and paper. Fenner Dunlop provides North American made belting, manufactured at our facilities located throughout the United States and Canada. For over 150 years, Fenner Dunlop has researched, designed, developed, manufactured, and tested its conveyor belting products, supporting nearly any type of conveyor application, and providing the right solutions to protect conveyor system investments in the harshest conveying environments. What You'll Do Technical Support & Troubleshooting Provide technical assistance and support to end-users, both in person and remotely, to resolve hardware and software issues at all locations. Diagnose and resolve hardware, software, and network problems to ensure IT systems function properly. Monitor the IT service desk and respond to IT issues in a timely manner. Clearly communicate technical information to non-technical users through various channels (in person, phone, email, chat, etc.). System Installation, Configuration & Maintenance Install, configure, and update computer hardware, software, operating systems, and applications. Perform regular maintenance on computer equipment and peripherals to ensure optimal performance. Provision and support company equipment across all departments and locations. Asset & Inventory Management Manage end-user inventory of IT devices, including hardware and software assets. Documentation & User Resources Create and update user-friendly how-to guides and other end-user documentation to support IT processes and self-service. Customer Service & Interpersonal Skills Deliver exceptional customer service with a focus on responsiveness, professionalism, and problem-solving. Communicate clearly and effectively with all levels of users, both verbally and in writing. Build strong working relationships with departments across the organization to support business needs and foster user adoption. Demonstrate a proactive and empathetic approach to end-user support, consistently aiming to improve user satisfaction. Additional Responsibilities Travel up to 10% domestically and internationally, as required. Maintain a flexible work schedule as needed to support project deadlines or system needs. Exhibit professional behavior at all times, particularly when representing the company on customer or distributor sites. Adhere to and promote company safety policies and procedures to support a strong internal safety culture. Possess a valid driver's license and passport. Perform additional duties as assigned by management. What You'll Need High school diploma required; additional technical certifications or coursework preferred. Minimum of three years of professional experience in IT system administration and help desk or technical support roles. Exceptional verbal and written communication skills, with the ability to explain technical information to non-technical users. Strong interpersonal skills and the ability to work effectively with individuals at all levels of the organization. Demonstrated customer service mindset, with a passion for helping others and delivering a positive user experience. Strong organizational skills and high attention to detail. Proven problem-solving and troubleshooting abilities. Ability to work both independently and collaboratively within a team environment. Flexibility and adaptability in a fast-paced environment, with a willingness to stay current with emerging technologies. Proactive approach to identifying and resolving IT issues, with a strong sense of intellectual curiosity. Preferred Technical Experience & Knowledge: Windows 10/11 PC diagnostics and support Experience with Microsoft File Servers and Microsoft Print Server Management Proficiency with Active Directory administration Working knowledge of Office 365 administration and support Familiarity with PC hardware and peripherals Experience with Mobile Device Management (Android & iOS) What We Offer At Fenner Dunlop, a Michelin Group company, we care about work/life balance as well as the health and financial wellbeing of our employees and their families. So, whether you're considering family planning, trying to decide how to best care for your family, or want to make a difference through volunteerism, you're sure to find Fenner Dunlop's competitive and comprehensive employee-focused benefits package helpful. Medical, Dental, Vision, and Life Insurance Medical Travel Reimbursement for critical healthcare travel Company Paid Life Insurance Volunteer, Caregiver, and Bereavement Leave Education Reimbursement Family Planning Reimbursement Competitive Paid Time Off & Company Holidays Retirement Savings Plan with a dollar-for-dollar match up to 6% of your salary Extensive Paid Parental Leave in the event of a birth or adoption Opportunities to purchase Michelin Stock at a discounted rate Michelin Tire Rebates Employee Assistance Program that provides health, financial, and legal counseling among other resources Interested in more details on our comprehensive employee benefits package? Just ask!