Technical support specialist jobs in Port Saint Lucie, FL - 99 jobs
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Dynamic PC Support
Worldwide Techservices 4.4
Technical support specialist job in Port Saint Lucie, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-46k yearly est. 60d+ ago
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System Support Technical Specialist
Brunswick Boat Group
Technical support specialist job in Stuart, FL
Are you ready for what's next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System SupportTechnicalSpecialist to join our team.
The Field Service TechnicalSpecialist is a critical team member of the TechnicalSupport team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group Connect/Integrated products; Author and maintain service information and solutions including knowledge and FAQs.
At Brunswick, we have passion for our work and a distinct ability to deliver.
Essential Functions:
Diagnose and troubleshoot technical issues regarding Navico Group Connect/Integrated systems on marine, RV and other vehicles, including:
Diagnosing systems using electronic test equipment
Interpretation of fault codes
Adjustments and setting for hydraulic, electrical and application performance.
Development of processes related to equipment repairs and preventative maintenance.
Answer escalated technical questions from internal and external NAVICO GROUP customers using personal knowledge, experience and available references while maintaining awareness of the cost of repair and vehicle uptime.
Document all technical questions and data into the contact management system for:
Future reference by other support team members
Creating new and improving upon current technical documents
Identifying emerging product or application issues and deliver this information to quality, engineering, manufacturing and product management to improve reliability and serviceability.
Maintain relationships with other internal teams including, quality, product management, engineering and manufacturing to provide regular informal feedback of current issues that customer and consumers are experiencing with Navico Group Connect/Integrated systems.
Support other Support Services initiatives as needed including field visits, periodic audits and training.
Provide “Project Brief” handoff and additional training to associated Service teams.
Support of PPC committee through Rapid Response Team
Provide OEM service specific trainings in relation to Navico Connect projects.
Skill Requirements:
Proven advanced troubleshooting skills and experience/ability to work through conflict and use effective problem-solving techniques.
Problem solving and analysis; interpersonal relations; verbal and written communications; organization and leadership
Proven ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English
Team player with good organizational skill and time management.
Comfortable in a lab to be able to setup and test a problem the customer might be having
Excellent communication skills (active listening, writing, speaking & telephone)
Excellent organizational, oral and written communication skills to effectively communicate with the team and customers.
Capability to read and understand technical documentation and vessel specifications.
Knowledge of and experience with marine and/or mobile AC electrical systems and marine and/or mobile DC electrical systems.
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
Required Qualifications:
Bachelor's Degree preferred
3+ years of technical experience on mobile equipment
Experience with Navico Group products
Electrical or Electronic experience on mobile equipment
Technical, Customer or dealership experience
Preferred Qualifications:
ABYC / RVIA Electrical Certification preferred
NMEA Certification preferred
Working Conditions:
Travel requirements 35% and above
The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.
At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.
This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.
Why Brunswick:
Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards!
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support.
For more information about EEO laws, - click here
Brunswick and Workday Privacy Policies
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************.
All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************.
#Brunswick Corporation
$48.8k-90.6k yearly Auto-Apply 20d ago
Senior Technical Support Specialist
Wgi 4.3
Technical support specialist job in West Palm Beach, FL
We are seeking a Senior TechnicalSupportSpecialist with 6+ years of experience to be part of our team in our Corporate Headquarters in West Palm Beach, FL. In this position, you will be responsible for supporting users locally and remotely with IT-related issues.
At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond.
WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team player and want to shape your community, join our WGI team today!
WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program.
#LI-onsite
Responsibilities
Setup, installation, maintenance, and troubleshooting of hardware, software, and network operations/infrastructure
Developing training materials and procedures
Instructing users on the proper use of the corporate network
Maintaining hardware/software inventory
Documenting policies and procedures
Hardware/software evaluations
Running backup and recovery jobs as required
Specialized IT projects as required
Qualifications
Bachelor's degree in Management Information Systems or Technical Certifications
And 6+ years related experience
Must be available to travel to multiple office locations
Build, configure, and troubleshoot PC's in a Windows network environment (Apple Mac experience in a Windows environment a plus)
Working knowledge of Windows Servers, Windows OS, and VMware
Install and support enterprise wide applications (e.g. Microsoft Office)
Install and configure new printers/copiers/plotters and other peripheral equipment
Work with management and end users to establish requirements for new systems or modifications
Knowledge of Network Infrastructure a plus.
Achieve IT system objectives by gathering applicable data, identifying and evaluating options, and recommending a course of action
Excellent oral and written communication skills
Self-motivated team player who works well independently
Use AI to enhance job performance and effectiveness.
Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas
Physical Demands:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting. Hand-eye coordination is necessary to operate a computer, keyboard and mouse. Use of a telephone headset will allow for virtual communication with team members through Zoom and/or Microsoft Teams. While performing the duties of this job, the employee is often required to sit for prolonged periods, use hands/fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, speak and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over the sponsorship of employment visas
If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled.
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$65k-107k yearly est. Auto-Apply 54d ago
ITS Technician
Traffic Management Solutions 4.2
Technical support specialist job in Fort Pierce, FL
Role Description:
The ITS (Intelligent Transportation Systems) Technician is responsible for the installation, maintenance, and troubleshooting of low-voltage systems and equipment related to transportation infrastructure. This includes systems like traffic signals, dynamic message signs (DMS), cameras, sensors, and other related technologies used in traffic management and public safety. The technician will work closely with project managers, engineers, and other team members to ensure systems are installed and maintained to the highest standards.
Responsibilities:
1. Installation & Setup:
Install and configure low-voltage systems such as traffic control systems, surveillance cameras, sensors, and communication equipment.
Mount and secure devices, wiring, and components in accordance with safety standards.
Ensure systems are properly connected, calibrated, and operational.
2. Maintenance & Troubleshooting:
Perform routine inspections, maintenance, and repairs on ITS systems to ensure optimal functionality.
Diagnose and troubleshoot electrical and mechanical issues with low-voltage systems, components, and wiring.
Respond to service calls and emergency repairs in a timely and efficient manner.
3. System Testing & Calibration:
Conduct tests to ensure systems are functioning according to specifications.
Calibrate and fine-tune systems to optimize performance.
Perform software and hardware updates as required.
4. Documentation & Reporting:
Maintain accurate records of installations, maintenance activities, repairs, and system configurations.
Provide reports on project progress, maintenance schedules, and system performance.
Document any system malfunctions and repairs made.
5. Compliance & Safety:
Follow all relevant safety procedures and codes while working on low-voltage systems.
Ensure all work complies with local, state, and national electrical codes and regulations.
Maintain a clean and organized work area, ensuring safe handling of equipment.
Qualifications:
High school diploma or equivalent (Associate's degree or technical certification in a related field preferred).
Proven experience with low-voltage systems, electrical systems, or ITS technologies.
Knowledge of traffic control systems, surveillance systems, sensors, and other related equipment.
Familiarity with relevant electrical codes and safety standards.
Ability to read and understand blueprints, wiring diagrams, and technical manuals.
Strong troubleshooting and problem-solving skills.
Good communication skills and ability to work as part of a team.
Valid driver's license (for traveling between job sites).
Why us:
Competitive salary and benefits package including 401k matching; medical, dental, and vision insurance; company paid life insurance; company paid time off; company paid holidays; etc.
Opportunities for professional growth and development.
Chance to work on exciting and impactful projects.
A commitment to safety and innovation.
Supportive and experienced leadership team.
Traffic Management Solutions is an Equal Opportunity Employer by both policy and practice. We encourage candidates from all backgrounds to apply. It is the intent of Traffic Management Solutions employment and personnel practices to conform to all Federal, State and local laws and regulations regarding non-discrimination.
$35k-52k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist
Smartx Technology Solutions
Technical support specialist job in West Palm Beach, FL
Job Description
SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the TechnicalSupportSpecialist helps identify the problem, work toward a solution, and keep everyone informed along the way.
This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation.
What You'll Do
Serve as the first point of contact for technical issues from internal teams
Investigate and troubleshoot issues, including identifying root causes and assessing impact
Track and manage support tickets from start to resolution
Communicate clearly with clients, providing updates and explanations in plain language
Work with Product, Engineering, and Client Success teams to resolve complex issues
Help create and maintain troubleshooting guides and support documentation
Creating runbooks for repetitive tasks.
Work with our external monitoring team to pass runbooks for them to run.
Work towards automation of all manual & repetitive tasks.
What We're Looking For
2+ years of experience supporting clients in a SaaS or enterprise software environment
Experience in financial services preferred
Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred)
Working knowledge of databases and SQL
Basic understanding of APIs, web services, and cloud-based systems
Strong problem-solving skills and attention to detail
Ability to communicate effectively with both technical and non-technical users
Organized, self-motivated, and able to manage multiple issues at once
Bachelor's degree in Computer Science or a related field preferred
About SmartX
Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment.
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$34k-57k yearly est. 17d ago
IT Service Technician
Govcio
Technical support specialist job in West Palm Beach, FL
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Royal Palm Beach, FL and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities
The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technicalsupport, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Recommend systems modifications to reduce user problems.
Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
Install operating system patches, upgrades etc. via SCCM Software Center
Provide remote support services for telework/home users.
Help ensure user applications work over VPN and/or Citrix.
Manage user relocation requests.
Ensure devices are properly encrypted.
Local On-Site Cabling.
Provide on-site support for enterprise groups such as the network and security operation centers.
Restart network equipment, including switches and routers as directed by enterprise networking.
Replace defective network equipment.
Wireless Services
Assist users with mobile communication devices.
Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
Asset Inventory Support
Assist with physical inventory as needed.
Assist with receiving and receipting property.
Disposal Preparation Support
Process computer equipment for disposal.
Ensure disposal policies are properly employed.
Ensure all devices are fully wiped of information before leaving the facility.
Video Conferencing and Audio/Video O&M
Troubleshoot system problems.
Work with support staff for remote troubleshooting and repairs.
Assist in setting up presentation devices and video conferencing units.
Support pre/post application releases.
Gather analyze, and report end-user support trends.
Assist tier 1 Service Desk with answering user calls.
Other duties as assigned.
Qualifications
Required Skills and Experience
High School with 0-3 years (or commensurate experience)
US Citizen
High degree of technical proficiency
Excellent problem-solving skills and analytical abilities
Preferred Skills and Experience
Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
Certification in Microsoft Operating Systems
Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
CompTIA Network+
CompTIA A+
CompTIA Server+
CompTIA Security+
Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range USD $53,040.00 - USD $53,040.00 /Yr.
$53k yearly Auto-Apply 3d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in West Palm Beach, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 17d ago
IT Support Technician II - Palm Beach Gardens, FL
Dedicated It
Technical support specialist job in Palm Beach Gardens, FL
Dedicated IT
Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.
At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.
We are searching for multiple Level 2 SupportTechnicians to augment our Mid-Market and SMB Service divisions and play a pivotal role in continued growth as we advance as to being a top 5 privately owned (non- private equity backed) MSPs in the United States.
If you would like to know more about Dedicated IT, click the links below:
*********************************
*********************************
Position Summary
Location: West Palm Beach, FL
Schedule: 8 AM - 5 PM, 9 AM - 6 PM EST, other shifts potentially available. 3/2 Hybrid schedule available after 90 days
Salary: Up to $65,000
SupportTechnicians help our clients manage their technology, support their employees, and respond to day-to-day support needs. Working in the Dedicated IT Service Desk provides an experience of learning and managing systems of all shapes and sizes across the healthcare industry. Employees can expect to be equipped with modern hardware, tools that automate the ability to deliver an amazing experience, and systems that level up skills and experience.
SupportTechnician II's are customer-oriented individuals that provide technicalsupport to users efficiently and accurately. They primarily focus on fielding all incoming calls and assisting with e-mailed tickets as needed, as well as assisting and mentoring ST1. SupportTechnician II's are considered DIT's core technical team that support a large variety of clients, solving their technical problems through creative problem solving.
We Are Looking for Candidates That Embody Our Core Values:
• Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
• Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
• Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
• Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.
Functions of SupportTechnician - Level 2
• Handle support tickets and work to resolve client issues within SLA times
• Work with team, Service Delivery Manager, and Team Lead to provide top quality service
• Work on a variety of basic to complex issues requested by end users
• Create tickets, document detailed notes, and accurately tracking time
• Update technical documentation in system
• Own and work email tickets when not answering calls or when requested
• Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions
• Train/Mentor and Assist SupportTechnician I's
• Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately
• Find alternative workarounds to problems when established procedures fail
• Train users in supported software & hardware
• Assist clients with the installation of business line software and related services for infrastructure or end-user
• Vendor management for client related support ticket resolution
• Ensuring all cases are followed up on in a timely manner
• Provide timely updates to clients
• Assist in training new employees
Technical Skills Required
• Ability to solve problems without specific instructional guidance
• Observe daily activities to learn overall IT Infrastructure, methods, and industry standards
• Assist clients with the installation of business line software and related services
• Train users in supported software & hardware
• Work with vendor support contacts to resolve technical problems with Equipment & software
• Ability to explain technical information in simple terms
• Intermediate to advanced experience supporting/troubleshooting:
o Workstation hardware
o Windows/Mac OS
o Mobile devices
o MFA
o Desk phones and headsets
o Printers/Scanners
o SharePoint/OneDrive/365
o Active Directory
o DNS/DHCP
o NTFS/File permissions
o Firewall/VPN
o Network Infrastructure including R&S and APs/WAPs
• Understanding of support tools, techniques, and technology used to provide client services
• Typing skills to ensure quick and accurate entry of service ticket details
o 50 WPM
• Technical Writing and Documenting
Education/Experience Qualifications
• High School Diploma/GED required.
• Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft Certifications - multiple preferred + relevant experience
• At least 2-3 years in a previous help desk or relevant advanced role, required.
• Prior MSP experience required
• Prior Healthcare IT experience preferred
• ConnectWise experience preferred
• Experience supporting medical clients, EMR, and HIPAA understanding preferred
Perks:
• Comprehensive Benefits Package
• 401K plus company match
• 9 paid company holidays
• 3 weeks PTO + 1 week sick leave
• Opportunities for growth & development
Thanks for your interest in Dedicated IT!
Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
$65k yearly Auto-Apply 60d+ ago
Desktop Support Technician
Ascension Federal Services
Technical support specialist job in Fort Pierce, FL
Desktop SupportTechnician Location: Fort Pierce, FL, 34945 Job Description:
We are seeking a skilled Desktop SupportTechnician to provide technicalsupport to our employees in Fort Pierce, FL. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent troubleshooting skills. The Desktop SupportTechnician will be responsible for installing, maintaining, and troubleshooting desktop systems, printers, and other peripherals. They will also assist with software installations, upgrades, and patches, and provide training and support to end users.
Responsibilities:
Install, configure, and maintain desktop systems, printers, and peripherals
Troubleshoot hardware and software issues
Provide technicalsupport to end users
Assist with software installations, upgrades, and patches
Train end users on new technologies
Document technical procedures and solutions
Requirements:
2+ years of experience in desktop support or a related field
Strong knowledge of computer hardware and software
Excellent troubleshooting skills
Good communication and customer service skills
Ability to work independently and as part of a team
CompTIA A+ certification is a plus
$34k-46k yearly est. 60d+ ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Technical support specialist job in Port Saint Lucie, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Floridasupports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$23k-37k yearly est. 60d+ ago
Yardi Software Support Specialist
Priderock Capital Management, LLC
Technical support specialist job in Palm Beach Gardens, FL
Job Description
Yardi Software SupportSpecialist will offer support for Yardi Voyager, related products, and third-party applications to multifamily residential property management teams across the US.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide training and assistance to on-site property management teams in Yardi, and other 3rd party software solutions.
Support the ticketing system, ensuring that requests and solutions are properly documented.
Set up new properties in Yardi and assist in training new staff in software functions.
Prepare documentation to support system administrative functions, procedures, and processes.
Exhibit excellent time management skills to meet deadlines.
Provide excellent customer support to property management teams in responding to help desk tickets.
Knowledgeable in using Yardi Client Central case system.
Provide internal support to departments, including accounts payable, accounts receivable, marketing, asset management and property accounting.
Research, procure and initiate associated license needed for software systems to include:
Bluemoon
NAA
Local Apartment Association
Utility conversions of RealPage and Conservative
Implementations and integration of 3rd party software
Use training and documentation as appropriate to include testing software, data and report editing.
Proficient in Excel, Word, CSV, and database relationships.
Participate in special projects.
Other related duties and assignments as required.
QUALIFICATIONS
Prior Multi-Family Residential Property Management experience
Prior experience with Yardi Voyager 7s in a Helpdesk environment preferred.
Prior experience with CRM and Rent Cafe
Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines.
Strong ability to work under pressure and independently.
Must be team-oriented and problem solver with strong work ethic.
Strong communication skills, both verbal and written, are essential.
Strong attention to detail and analytical skills a must
The ability to review work for quality and completeness will be a key to success.
Ability to collaborate with internal and external teams.
Analytical and troubleshooting skills.
Meet deadlines and prioritize work requirements.
Meet deadlines and prioritize work requirements
Company DescriptionPriderock Capital Partners is committed to improving local communities by establishing a high standard in the multifamily residential and asset management industry, and through creative asset acquisition and value-added management.
We are an Equal Opportunity Employer and participate in E-Verify!Company DescriptionPriderock Capital Partners is committed to improving local communities by establishing a high standard in the multifamily residential and asset management industry, and through creative asset acquisition and value-added management.\r \r We are an Equal Opportunity Employer and participate in E-Verify!
Computer-Aided Inspection Technician (Entry Level)
UNEW, Inc. , formerly ETS Power Group, Inc., is an ISO-certified provider of dimensional inspection services supporting aerospace, industrial gas turbine, and precision manufacturing industries. We use advanced optical scanning systems and Zeiss Inspect software to ensure the highest accuracy in component verification.
As a Computer-Aided Inspection Technician , you'll learn to perform dimensional inspections using Zeiss Inspect (formerly GOM Inspect) software and high-precision 3D scanning systems. This is a great opportunity for someone mechanically inclined who enjoys hands-on technical work and wants to grow into an advanced metrology or engineering role.
Key Responsibilities
Process scanned data and compare geometry to CAD models and blueprints using Zeiss Inspect.
Support creation of dimensional inspection reports following ISO17025 procedures.
Learn to interpret blueprints and GD&T to verify part conformance.
Maintain cleanliness, calibration, and operational readiness of scanning and computer equipment.
Work closely with senior engineers and technicians to improve workflows and gain proficiency.
Requirements
Basic understanding of mechanical concepts, measurement, or blueprint reading.
Strong attention to detail and willingness to learn new metrology technologies.
Basic computer proficiency (Microsoft Office, file management).
Prior experience with CAD, 3D printing, or machining a plus.
Ability to follow written procedures and work accurately with minimal supervision.
Must be a U.S. person (per ITAR regulations).
What We Offer
On-the-job training with Zeiss Inspect / GOM Inspect and 3D optical scanning systems.
Growth opportunity into advanced inspection or engineering roles.
Competitive pay, benefits, and a clean, technology-driven work environment.
Be part of an ISO17025-accredited team supporting world-class aerospace and power generation companies.
Job Description
Computer-Aided Inspection Technician (Entry Level)
UNEW, Inc., formerly ETS Power Group, Inc., is an ISO-certified provider of dimensional inspection services supporting aerospace, industrial gas turbine, and precision manufacturing industries. We use advanced optical scanning systems and Zeiss Inspect software to ensure the highest accuracy in component verification.
As a Computer-Aided Inspection Technician, you'll learn to perform dimensional inspections using Zeiss Inspect (formerly GOM Inspect) software and high-precision 3D scanning systems. This is a great opportunity for someone mechanically inclined who enjoys hands-on technical work and wants to grow into an advanced metrology or engineering role.
Key Responsibilities
Process scanned data and compare geometry to CAD models and blueprints using Zeiss Inspect.
Support creation of dimensional inspection reports following ISO17025 procedures.
Learn to interpret blueprints and GD&T to verify part conformance.
Maintain cleanliness, calibration, and operational readiness of scanning and computer equipment.
Work closely with senior engineers and technicians to improve workflows and gain proficiency.
Requirements
Basic understanding of mechanical concepts, measurement, or blueprint reading.
Strong attention to detail and willingness to learn new metrology technologies.
Basic computer proficiency (Microsoft Office, file management).
Prior experience with CAD, 3D printing, or machining a plus.
Ability to follow written procedures and work accurately with minimal supervision.
Must be a U.S. person (per ITAR regulations).
What We Offer
On-the-job training with Zeiss Inspect / GOM Inspect and 3D optical scanning systems.
Growth opportunity into advanced inspection or engineering roles.
Competitive pay, benefits, and a clean, technology-driven work environment.
Be part of an ISO17025-accredited team supporting world-class aerospace and power generation companies.
$32k-45k yearly est. 21d ago
IT Procurement Specialist - Category Management
AP Recruiters & Associates
Technical support specialist job in Juno Beach, FL
Type: Contract (12 months)
Our client, a leading energy company, is seeking an IT Procurement Specialist - Category Management to support enterprise-wide procurement of IT goods, software, and services. This role plays a critical part in executing strategic sourcing, category management, and contract negotiation activities while ensuring compliance with corporate procurement standards.
The ideal candidate will bring experience working within enterprise procurement platforms, partnering cross-functionally with IT, finance, and legal teams, and managing supplier relationships in a complex, regulated environment.
Key Responsibilities
Manage end-to-end IT procurement activities using SAP/SRM and GEP Source-to-Pay, including requisitioning, sourcing, negotiations, and purchasing
Support category management initiatives through spend analysis, market research, and supplier consolidation
Assist with RFI/RFP processes, supplier evaluations, and contract negotiations for IT software, hardware, and services
Draft, review, track, and support renewals of IT contracts while ensuring compliance with procurement policies
Partner with IT, finance, legal, and business stakeholders to align procurement strategies with operational and budgetary needs
Monitor procurement spend, support CapEx vs O&M treatment, and identify cost-saving opportunities
Maintain accurate procurement records, reporting, and audit documentation within enterprise systems
Requirements
Bachelors degree in Business, Supply Chain, Information Technology, or a related field
3+ years of experience in procurement or sourcing, preferably supporting IT categories
Experience working with enterprise procurement platforms (SAP/SRM, GEP Source-to-Pay, or similar)
Strong negotiation, analytical, and organizational skills
Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
Clear written and verbal communication skills
Benefits
Competitive hourly rate of up to $31/hr
12-month contract with potential for extension
Opportunity to work with industry-leading energy company
Professional development and networking opportunities
On-site position in modern Juno Beach facility
$31 hourly 10d ago
IT Technician
Business & Residential Computer Sys
Technical support specialist job in West Palm Beach, FL
Job Description
Looking for a computer technician, with at least an A+ certification, and Mac OS experience.
Requirements:
Trustworthy, reliable, and punctual
Prior experience in a professional setting
Good communications skills
Able to work independently and as a team
Be organized and able to multi-task
Proficient at both software and hardware
Good troubleshooting skills
Effective technicalsupport skills: in person, by phone, or remotely
Reliable transportation, and willingness to use your vehicle for work traveling (compensation provided for personal vehicle use)
Hourly rate: $14-18; based on skill level. Hours Monday-Friday, 10A-6PM. (Initially part-time)
Company DescriptionWhile are roots are in IT, we provide a multitude of technology related services to residential clients. Some of our services include: Managed IT services, VoIP, Access Control, Audio/Visual, and CCTV.Company DescriptionWhile are roots are in IT, we provide a multitude of technology related services to residential clients. Some of our services include: Managed IT services, VoIP, Access Control, Audio/Visual, and CCTV.
$14-18 hourly 6d ago
IT Support Engineer
Discoverylandco
Technical support specialist job in Hobe Sound, FL
If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.
This role will be located at one of Discovery Land Company's locations: Atlantic Fields, set outside of Hobe Sound, FL.
Atlantic Fields is seeking an IT Support Engineer to join the Information Technology Department.
As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
Key Responsibilities
• Assists company staff with technicalsupport of desktop computers, applications, server system and related technology.
• Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
• Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
• Assists the IT Director and gains progressive responsibilities relating to the company's IT infrastructure over time.
• Provides technicalsupport to the operation of information technology systems for Discovery Land Company, and affiliated projects.
• Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
• Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
• Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
• Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software.
• Trains and orients Discovery Land Company staff on use of hardware and software.
• Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations.
• Oversees and tracks successful fulfilment of all orders.
• Provide Project Scope and Definitions - Anticipate project deviations and define and implement risk mitigation strategies.
• Oversee the process to enable changes to defined scope of the project as required.
• Internal Communications Management - Maintain timely communication of progress and status with regards to each of the projects.
• Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project.
Skills & Qualifications
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Proven experience in IT support, troubleshooting, and maintenance.
• Strong knowledge of Windows and/or mac OS operating systems.
• Familiarity with Microsoft Office Suite and other commonly used business applications.
• Excellent problem-solving and communication skills.
• Customer-focused with a commitment to delivering high-quality support.
• Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop SupportTechnician) are a plus.
• Ability to work independently and collaboratively in a team environment.
Additional Requirements
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
Benefits
• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture
About Us
Atlantic Fields combines the elegance of “Old Florida” with a carefree ambiance. Atlantic Fields is settled in the heart of Hobe Sound, Florida, and will offer its members the convenience and fun South Florida has to offer, while maintaining the properties rich historic background. Atlantic Fields will offer an intimate community spanning 1,500 acres and is proud to offer its members a Tom Fazio golf course, ocean adventures, an equestrian facility, on-site restaurants, wellness facilities, and more! Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about the project - please visit **************************************
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************
$51k-78k yearly est. Auto-Apply 11d ago
Technical Support Specialist
Smartx Technology Solutions
Technical support specialist job in West Palm Beach, FL
SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the TechnicalSupportSpecialist helps identify the problem, work toward a solution, and keep everyone informed along the way.
This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation.
What You'll Do
Serve as the first point of contact for technical issues from internal teams
Investigate and troubleshoot issues, including identifying root causes and assessing impact
Track and manage support tickets from start to resolution
Communicate clearly with clients, providing updates and explanations in plain language
Work with Product, Engineering, and Client Success teams to resolve complex issues
Help create and maintain troubleshooting guides and support documentation
Creating runbooks for repetitive tasks.
Work with our external monitoring team to pass runbooks for them to run.
Work towards automation of all manual & repetitive tasks.
What We're Looking For
2+ years of experience supporting clients in a SaaS or enterprise software environment
Experience in financial services preferred
Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred)
Working knowledge of databases and SQL
Basic understanding of APIs, web services, and cloud-based systems
Strong problem-solving skills and attention to detail
Ability to communicate effectively with both technical and non-technical users
Organized, self-motivated, and able to manage multiple issues at once
Bachelor's degree in Computer Science or a related field preferred
About SmartX
Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment.
$34k-57k yearly est. Auto-Apply 15d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Sebastian, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 17d ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Technical support specialist job in West Palm Beach, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Floridasupports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$23k-37k yearly est. 60d+ ago
IT Procurement Specialist - Category Management
AP Recruiters & Associates
Technical support specialist job in Juno Beach, FL
Job DescriptionIT Procurement Specialist - Category Management
Type: Contract (12 months)
Our client, a leading energy company, is seeking an IT Procurement Specialist - Category Management to support enterprise-wide procurement of IT goods, software, and services. This role plays a critical part in executing strategic sourcing, category management, and contract negotiation activities while ensuring compliance with corporate procurement standards.
The ideal candidate will bring experience working within enterprise procurement platforms, partnering cross-functionally with IT, finance, and legal teams, and managing supplier relationships in a complex, regulated environment.
Key Responsibilities
Manage end-to-end IT procurement activities using SAP/SRM and GEP Source-to-Pay, including requisitioning, sourcing, negotiations, and purchasing
Support category management initiatives through spend analysis, market research, and supplier consolidation
Assist with RFI/RFP processes, supplier evaluations, and contract negotiations for IT software, hardware, and services
Draft, review, track, and support renewals of IT contracts while ensuring compliance with procurement policies
Partner with IT, finance, legal, and business stakeholders to align procurement strategies with operational and budgetary needs
Monitor procurement spend, support CapEx vs O&M treatment, and identify cost-saving opportunities
Maintain accurate procurement records, reporting, and audit documentation within enterprise systems
Requirements
Bachelors degree in Business, Supply Chain, Information Technology, or a related field
3+ years of experience in procurement or sourcing, preferably supporting IT categories
Experience working with enterprise procurement platforms (SAP/SRM, GEP Source-to-Pay, or similar)
Strong negotiation, analytical, and organizational skills
Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
Clear written and verbal communication skills
Benefits
Competitive hourly rate of up to $31/hr
12-month contract with potential for extension
Opportunity to work with industry-leading energy company
Professional development and networking opportunities
On-site position in modern Juno Beach facility
$31 hourly 11d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Port Saint Lucie, FL?
The average technical support specialist in Port Saint Lucie, FL earns between $27,000 and $72,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Port Saint Lucie, FL