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CSA Global LLC 4.3
Technical support specialist job in Norfolk, VA
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is currently seeking a TechnicalSupportSpecialist to support a program at Norfolk, VA.
This position is contingent upon award.
How Role will make an impact:
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification Service desk best practices
* Customer service and communication skills
* Technical training development and delivery Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What You Will Need to Join Our Award-Winning Team:
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
* IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What Sets you apart:
* IAT II Certification: CCNA, Security+, CND, OR SSCP
$42k-78k yearly est. 14d ago
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IT Support Specialist I
Mode5
Technical support specialist job in Norfolk, VA
Job Title: IT SupportSpecialist I Department: Support Job Type: Regular Full-Time
Who We Are:
Mode5 is a leading IT Managed Services company providing world-class technology services to businesses for the past 23 years. We provide an exciting and stable work environment. With our strong growth, Mode5 is looking for talented people to join our team and is seeking an IT SupportSpecialist. This is not the typical stale IT job where you're stuck working on the same old network and aging technologies with limited growth. Here, you will support many technologies, while partnering with talented people in your everyday work!
What You Need:
As an IT SupportSpecialist, you will need a working knowledge of Microsoft technologies, workstations, and networks, along with a high value for customer service.
Minimum of 1 to 2 years' of remote and onsite desktop support experience
Direct experience with Windows 11 and Microsoft 365
Hands on experience with Active Directory user administration and basic networking
Managed Services or Technology Consulting experience a plus!
Things You Will Do:
As an IT SupportSpecialist, you will troubleshoot a wide variety of challenging issues such as the following:
Troubleshoot, and resolve user support issues while maintaining customer satisfaction.
Support desktops, software and networks in multiple environments.
Diagnose, configure, and resolve network issues involving routers, switches, and connectivity.
Your Benefits:
At Mode5, your role will make a significant impact to our clients each day while providing the opportunity to work with new technologies each day. Here, you will grow and develop technically and professionally. We take personal development seriously, and love to promote within.
Free Fridays! - Every other Friday off. Paid!
Competitive Compensation
Medical, Dental, and Vision Insurance
Simple IRA Savings Plan with Company Match
Certification Assistance and Bonus Reward Program
Paid Holidays and Vacation Days
Causal Work Environment
Employee Social Events
Life Insurance Coverage
Incidental Telecommuting
Employee Referral Bonus
Alt. Titles: IT SupportSpecialist, IT Desktop Specialist, IT Helpdesk, , IT SupportTechnician
Must be available to work at our Norfolk office.
We are an Equal Opportunity Employer
$44k-78k yearly est. 60d+ ago
Help Desk Support Specialist I
Raventek Business Group
Technical support specialist job in Norfolk, VA
Job Title: Help Desk SupportSpecialist I
Department: Operations - Services
Reports To: RavenTek Program Manager
Schedule: Monday - Friday
Hours: Full-time, 40-hours/week
FLSA Status: Hourly, Nonexempt
Clearance: Ability to obtain Secret level
Position Summary
The Help Desk Specialist provides front-line technicalsupport services to end users by troubleshooting and resolving hardware, software, and access-related issues. This role serves as the initial point of contact for IT support requests and ensures timely resolution or escalation in accordance with established service level standards. The position supports the mission by delivering reliable, professional IT support services that enable mission-critical operations and maintain high customer satisfaction. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer.
Requirements
Essential Duties and Responsibilities
Serve as the initial point of contact for end-user technicalsupport requests via phone, email, or chat.
Troubleshoot and resolve basic hardware, software, system, device, access, and performance issues.
Support installation, configuration, and upgrades of software and hardware.
Set up user profiles, manage user access, and perform password resets.
Utilize product documentation, knowledge bases, and solution databases to research and resolve issues.
Advise users on best practices to prevent recurring technical problems.
Document incidents, resolutions, and support activities using help desk ticketing systems.
Escalate unresolved or complex issues to appropriate technical teams or higher support tiers.
Support both legacy applications and modern web-based applications across multiple operating systems.
Fulfill service level agreements for response time, resolution quality, and documentation accuracy.
Maintain accurate and complete records of all support activities.
Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
Submit Monthly Status Reports on a regular basis, as required.
Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly.
Complete required compliance training as assigned.
Travel up to 10% may be required.
Other duties as assigned.
Knowledge and Critical Skills
Strong customer service orientation and professional demeanor.
Basic understanding of computer systems, applications, and operating systems.
Knowledge of Windows operating systems.
Familiarity with help desk tools, ticketing systems, and troubleshooting procedures.
Understanding of IT security best practices.
Effective verbal and written communication skills.
Strong problem-solving and analytical abilities.
Attention to detail and documentation accuracy.
Ability to work effectively both independently and as part of a team.
Willingness and ability to learn new technologies and processes.
Education & Work Experience
High school diploma or equivalent required.
Up to 2 years of technical experience required.
Certifications, Licenses
CompTIA A+ certification, preferred.
HDI certification, preferred.
Other relevant IT support certifications, preferred.
Special Requirements
Must be able to obtain and maintain Secret level clearance.
Work Environment
Employee will be working indoors in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.
Physical Demands
To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.
ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.
This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
$44k-78k yearly est. 6d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Virginia Beach, VA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$36k-51k yearly est. 14d ago
Junior Acquisition Support Specialist
Ladgov Corporation
Technical support specialist job in Norfolk, VA
The Acquisition SupportSpecialist provides professional acquisition, contract management, and administrative support to the MARAD Office of Acquisition. The role includes assisting with pre-award planning, solicitation preparation, source selection, contract administration, and closeout activities in compliance with FAR, TAR, and agency policies.
Key Duties:
Assist with acquisition planning, market research, and requirements documentation.
Support drafting of SOWs, PWSs, IGCEs, solicitations, and contract files.
Perform price analysis and Excel-based data review (Pivot Tables, lookup formulas).
Support source selection documentation and evaluation preparation.
Assist with contract modifications, COR letters, award documents, and closeout.
Maintain data in PRISM, FPDS-NG, and SharePoint; prepare routine reports.
Support compliance with acquisition policy and regulatory updates.
Requirements:
5+ years Federal contracting experience.
FAC-C (Professional) / DAWIA III required.
Solid knowledge of FAR and contracting methods.
Strong writing, organization, and Excel skills
$49k-90k yearly est. Auto-Apply 54d ago
Site Support Personnel
Constellis 4.8
Technical support specialist job in Moyock, NC
The Site Support Personnel provides essential day-to-day support across facility operations, grounds maintenance, cleaning, and junior training support tasks. This position is a versatile role critical to maintaining the functionality, appearance, and operational readiness of the training site. The ideal candidate is dependable, adaptable, and comfortable working in both indoor and outdoor environments.
Key Responsibilities:
Assist with routine facility upkeep, including light repairs, organization, and supply restocking
Perform grounds maintenance duties such as mowing, trimming, and general landscaping
Support cleaning schedules for common areas, classrooms, restrooms, and lodging spaces
Set up and break down equipment or materials for training exercises and events
Act as a junior role-player during training scenarios as directed
Transport tools, equipment, or supplies across site locations
Ensure work areas are safe, clean, and compliant with company policies
Provide general support to training staff and instructors as needed
Perform other duties as assigned by supervisors
Qualifications:
High school diploma or GED
Must be 18 years of age or older
Ability to lift up to 50 lbs and perform physical labor in various weather conditions
Strong work ethic, punctuality, and willingness to learn new tasks
Ability to work independently and as part of a team
Must pass a background check and drug screening
Reliable transportation to and from work site
Preferred Attributes:
Previous experience in groundskeeping, janitorial work, or facility maintenance
Familiarity with basic tools, lawn care equipment, or cleaning supplies
Interest or prior exposure to training environments, law enforcement, or military settings
WORKING CONDITIONS
Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.
$46k-62k yearly est. 10h ago
Help Desk Technician II
1St. Advantage Federal Credit Union 3.9
Technical support specialist job in Yorktown, VA
Yorktown, VA 1st Advantage Federal Credit Union is currently seeking a full time Help Desk Technician II to support our busy Technology Department. in Yorktown, Virginia. Scheduled hours will be 40 hours per week between the hours of 8:00 a.m. to 5:30 p.m. Monday through Friday and rotating Saturdays from 8:00 a.m. to 1:00 p.m.
The IT Help Desk Technician II provides second-tier level support for more complex troubleshooting and resolution of hardware, software, applications and network-related incidents, with a focus on reducing recurring issues and improving end-user experience. The technician collaborates closely with systems administrators, Applications supporttechnicians, and department leaders to maintain operational excellence and IT Support. This role also supports the onboarding process, system upgrades and contributes to knowledge base content and process improvement.
1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members.
We offer market competitive compensation and a generous benefit package:
* Dollar-for-dollar matching 401(k) plan to 4% of earnings.
* Choice of three medical plans
* Flexible Spending Accounts
* Health Savings Accounts
* Choice of two Dental plans
* Vision
* Basic Life & AD/D Insurance - no cost
* Optional additional life insurance for colleagues, spouses, and children
* Long-term Disability Insurance - no cost
* Short-term Disability Insurance - no cost
* Employee Assistance Program - no cost
* Critical Illness, Accident, and Hospital Indemnity Plans
* Generous paid time off accrual program
* 11 Paid holidays
* Pre-paid legal services
* Pet Insurance
* Discounts on consumer loans and mortgages, increases on savings products, and much more!
To be considered for this opportunity, please submit your fully completed application and resume through our website.
See below for full .
Help Desk Technician II Essential Functions & Responsibilities
* Responds to and resolves advanced and escalated support requests involving complex issues with personal computers, printers, mobile devices, and company software systems. Troubleshoots advanced hardware and software problems using remote and in-person methods. Serves as an escalation point for Help Desk Level 1 technicians and provides guidance or takes over unresolved cases. Ensures service-level agreements (SLAs) are met and properly documented in the ticketing system.
* Manages user accounts, access permissions, and profiles across multiple systems including Active Directory, Exchange, and core business applications. Reviews access requests for compliance with company policy. Supports onboarding and offboarding activities including configuring user profiles, hardware setup, and access provisioning.
* Installs, configures, and upgrades hardware and software across user workstations and peripherals. Maintains and contributes to system images and assists in managing workstation inventory. Participates in patch management, endpoint security updates, and OS lifecycle upgrades.
* Works with IT team members to maintain accurate documentation of systems, procedures, and common issues. Contributes to internal knowledge base and standard operating procedures (SOPs). Provides input on process improvements and workflow enhancements.
* Assists in mentoring Level 1 Help Desk staff and helps train end users on system use, best practices, and basic troubleshooting. Participates in departmental training sessions and professional development initiatives.
* Completes required training (e.g., Pluralsight courses) and certifications related to the role. Participates in IT projects assigned, contributing technical expertise and support.
Performance Measurement
* Escalated support requests are resolved efficiently and documented clearly.
* Internal documentation and knowledge base articles are up to date and effectively used.
* Hardware and software installations are completed accurately and on schedule.
* Positive feedback and working relationships are maintained with end users and peers.
* Adherence to SLAs, escalation procedures, and IT policies is demonstrated.
* Ongoing development through training and certifications is completed as required
* Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun.
Qualifications
Experience Three years to five years of similar or related experience.
Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills Proficiency with Microsoft Windows desktop operating systems, especially Windows 7 and Windows 10 in a corporate Active Directory Environment, Proficiency Microsoft Office products and other common business applications. Ability to solve problems and make decisions in high intensity environment. Ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Ability to produce documentation and provide guidance and technical direction. Ability to work with system users and technical personnel to develop support standards.
Physical Requirements
TALKING: Effective verbal communication to convey and acknowledge receiving detailed or important instructions accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information to communicate effectively.
FINGER DEXTERITY: Using primarily just fingers to make small movements such as typing, picking up objects and cables, or pinching fingers together to use equipment.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
VISUAL ABILITIES: Visual acuity necessary to read small print, read printed and electronic instructions, read email and computer screens, and operate machinery. Able to distinguish between various lights and colors.
PHYSICAL STRENGTH: Lifting and carry equipment, ladders, and office machines to facilitate maintenance and infrastructure. Sitting at a desk or workstation during work hours. Exerts up to 50 lbs. of force occasionally and required to lift up to 50 lbs. Good physical health and fitness level to allow for occasional lifting, climbing, and manual labor.
ABILITY TO OPERATE A MOTOR VEHICLE: Ability to operate a motor vehicle (including a truck or van) with no restrictions. Employee must maintain a valid active license and insurance policy.
REACHING AND STRETCHING: Reaching and stretching, above and below the shoulders, able to connect wiring, cables, and work at heights and outside.
BENDING: Bending, stooping, squatting, and able to reach hardware components, cables, and other infrastructure elements in confined spaces. Able to work on the floor and on a ladder.
Work Environment Standard office work environment.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Offers of employment are contingent on a satisfactory criminal background and credit history check.
EOE/M/F/Disability/Vet
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$46k-67k yearly est. 30d ago
IT Technician 3 with POR (Program of Record) experience and Secret Clearance
Watershed Security
Technical support specialist job in Norfolk, VA
JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel.
REQUIRED QUALIFICATIONS
Must have a DoD Secret Clearance
Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area.
Extensive travel will be required to CONUS and OCONUS locations
Possess or be able to obtain a US Passport within 1 month of hire
Must possess an IAT II-level security certification as outlined in DoD 8570.01-M
Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years
Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems
Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement
DESIRED QUALIFICATIONS
Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures
Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment
Must be able to efficiently communicate with senior leadership on the status of activities being performed
Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base.
PAY RANGE
Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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$80k-102k yearly 27d ago
Strength and Conditioning Specialist (CSCS), Level I
Solvere Technical Group
Technical support specialist job in Hampton, VA
Solvere Technical Group is seeking a skilled Strength and Conditioning Specialist (CSCS), Level 1 to join our team. The ideal candidate will be responsible for developing and implementing strength and conditioning programs to enhance the athletic performance of our clients. The Strength and Conditioning Specialist will work closely with athletes to assess their physical abilities and design customized training plans to help them reach their peak performance levels.
Responsibilities:
2+ years of full-time experience as a Strength & Conditioning Specialist in collegiate (or higher), professional, or tactical athletics; aerospace industry, test pilot/astronaut or similar man-machine high-performance environment
Qualifications:
Undergraduate degree in Human Performance, Kinesiology, Exercise Science, or a related field.
Required Certification:
National Strength and Conditioning (NSCA) Certified Strength and Conditioning Specialist (CSCS) or Collegiate Strength and Conditioning Association (CSCCa) and Strength and Conditioning Coach Certified (SCCC).
Current certification in basic cardiopulmonary resuscitation (CPR), including Automated External Defibrillator (AED) Training.
Clearance:
Active Secret Clearance
BENEFITS
Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company s 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans.
About the Company Visit: ************************
Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by la
$49k-90k yearly est. 60d+ ago
208475 / Senior Desktop Support Consultant
Procom Services
Technical support specialist job in Smithfield, VA
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest āCanadian-Ownedā IT staffing/consulting company.
Procom's areas of staffing expertise include:
⢠Application Development
⢠Project Management
⢠Quality Assurance
⢠Business/Systems Analysis
⢠Datawarehouse & Business Intelligence
⢠Infrastructure & Network Services
⢠Risk Management & Compliance
⢠Business Continuity & Disaster Recovery
⢠Security & Privacy
Specialties⢠Contract Staffing (Staff Augmentation)
⢠Permanent Placement (Staff Augmentation)
⢠ICAP (Contractor Payroll)
⢠Flextrack (Vendor Management System)
Job Description
Worked in Desktop Support Role for Atleast 5 Years in user community supporting few thousand user community
Deploy Office2013 to aprox 2500 Desktops / Laptops in a phases
Work with other teams and get the desktops / Laptops ready for E-mail migration
Debug for any Desktop issues during office 2013 deployment.
Qualifications
Microsoft Office 2013
Windows 2008, Windows 7
Deploy office 2013 to few thousand machines
Need to work on Script to deploy Office 2013 to all client machines as ITCM tool is not working
Exp in Windows 2008, Windows 7 Environments
Done Mass Roll outs of Office 2013 to users at various locations across USA.
Location is Smithfield VA or Lisle, Chicago
Additional Information
Candidates need to have demonstrated Office 2013 experience, Windows Admin, Deployment, Scripting, Desktop Support.
$44k-65k yearly est. 60d+ ago
Information Technology
Vp 3.9
Technical support specialist job in Norfolk, VA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$40k-84k yearly est. Auto-Apply 60d+ ago
IT Technical Support Specialist
Insight Global
Technical support specialist job in Suffolk, VA
Insight Global is looking for an IT TechnicalSupportSpecialistsupporting a client in Suffolk, VA. This person is responsible for assisting customers with technical issues or questions relating to computer hardware, applications, software devices, and monitoring systems. Their duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone, and meeting and speaking with them about installing hardware or software on their computers.
Compensation: $20/hr. to $25/hr. Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Bachelor's Degree in Computer Science, MIS, or related field, preferred
Experience in lieu of Bachelor's Degree
0-2 years of relevant experience with a degree
3 years of relevant experience without a degree
Hands on break-fix experience with PCs
Experience working within Windows 11 Prefer one or more of the following: MCDST, A+, Network+, CompTIA Project+, SecurityExperience with EPIC or ServiceNow
$20-25 hourly 4d ago
Information Technology
Veterans Prime, Inc.
Technical support specialist job in Norfolk, VA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$39k-75k yearly est. Auto-Apply 60d+ ago
Norfolk, VA Summer 2026 IT Intern
Harbor Group Management 4.4
Technical support specialist job in Norfolk, VA
Summer 2026 IT Intern, Norfolk, VA Harbor Group International (HGI) is a leading global real estate investment and management firm. With more than $20 billion in assets under management, the firm invests in and manages diversified property portfolios including office, retail, and multifamily properties. With over 40 years of experience in the industry and over 1,400 employees worldwide, HGI continues to look for real estate investment opportunities.
Job Summary: We are seeking a driven individual who wishes to obtain real estate investment industry experience, specifically related to informational technology functions. Under the direction of the different department managers, you will obtain real-world job skills by following personalized training, performing key job responsibilities, and executing meaningful projects within that business discipline.
Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management.
Provide software/hardware support by troubleshooting issues, assisting end-users, and improving processes.
Collaborate with IT Analysts to gather and document requirements, analyze data, and contribute to project plans.
Assist Engineering teams with coding, testing, and/or debugging tasks for ongoing projects.
Support IT project management initiatives, ensuring tasks are on schedule and deliverables meet business needs.
Learn and apply tools, frameworks, and systems critical to IT operations.
Contribute to process improvement efforts and provide creative solutions to IT challenges.
Experience, Skills and Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
4-year accredited program enrollment
10-week commitment (June 4th - August 8th)
Willing to travel for both the Kick-Off and Capstone events
Computer proficiency and excellent communication skills.
Professionalism in quality of work, punctuality, attendance, and attitude.
Dependability, good judgment, and organizational skills.
Initiative to stay engaged and curious while gaining industry knowledge.
Ability to lead and maintain good working relationships with peers.
Ability to be a positive example and take accountability.
Adherence to Company's mission, vision, values, and policies.
Professional dress and conduct conducive to corporate environment
#LI-KP1
Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
$29k-38k yearly est. 6d ago
IS/IT SME Level V -RMF/IA
Information Systems Solutions 3.6
Technical support specialist job in Suffolk, VA
Information Systems Solutions (ISS) is looking for an IS/IT Subject Matter Expert Level V to support the JS J7 Joint Training DevSecOps pipeline core infrastructure and data center in Suffolk, VA. The selected candidate will be responsible for supporting the Deputy Directorate, Joint Training (DDJT) for Assessment and Authorization (A&A) accreditation efforts.
This role is 100% onsite.
Key Responsibilities
Test and apply security controls based on security categorization, the application of overlays (privacy, classified, intel, etc.) and security control tailoring (AI, NOFORN, etc.).
Conduct active and passive reconnaissance of data, with the ability to assess and author Plans of Milestones and Actions (POA&Ms) containing accurate and verifiable mitigation statements, milestone tracking, and applying to the most relevant security control.
Development of comprehensive required A&A documentation, including System Security Plan (SSP), Security Assessment Plan (SAP), Security Assessment Reports (SARs), etc.
Adherence to the eMASS scheduled tasking within the accreditation cycle, including Quarterly Independent Verification and Validation (IV&V), quarterly STIG checks, Annual Security Review (ASR), monthly POA&M updates, and resubmission for ATO, ATC, IATC and IATT as applicable.
Maintenance of DISA circuit connections (CCSDs), inheritance from accredited systems and cloud service providers, and the workflow schedule on accreditations.
Why Work For ISS?
At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Requirements
Clearance Level
TS/SCI clearance
Certifications (IAT Level III)
One of the following:
CompTIA Advanced Security Practitioner (CASP CE)
Cisco Certified Network Professional Security (CCNP Security)
Certified Information Systems Auditor (CISA)
Certified Information Systems Security Professional (CISSP)
GIAC Certified Enterprise Defender (GCED)
GIAC Certified Incident Handler (GCIH
Functional area training certificates (required prior to start date):
DISA eMASS Computer Based Training
Annual Cyber Awareness Training
Required Skills and Experience
Required minimum qualifications include: A TS/SCI clearance. A Master's degree or 10 years of experience with data design in a consulting or internal role, defining data strategy and architectures while developing and mentoring staff at all levels to build and deliver high quality and highly innovative simulation services. At least 5 years of experience related to DoD major systems or programs.
$29k-45k yearly est. 60d+ ago
Information Technology Internship
Armada Hoffler Properties, Inc. 4.0
Technical support specialist job in Virginia Beach, VA
THE PROGRAM Armada Hoffler's 8-week Summer Internship Program runs from June 1, 2026 through July 24, 2026, and is designed to develop, teach, and mentor undergraduate students as they explore career opportunities within the Commercial Real Estate industry specifically related to information technology functions. Students will be given the opportunity to apply classroom knowledge to hands-on project focused tasks in various departments throughout the organization.
The intern will gain hands-on experience managing enterprise systems, supporting end users, and learning the fundamentals of IT infrastructure in a real-world environment. You'll work closely with system administrators and IT staff to maintain, troubleshoot, and improve our technical ecosystem.
Requirements
ELIGIBILITY
* Current student pursuing an undergraduate degree from an accredited university (having completed sophomore year).
* Recommended majors include Information Technology, Computer Science, Cybersecurity, or a related field.
* Must be able to work full-time at our office in Virginia Beach, VA from June 1, 2026 - July 24, 2026.
* Selected applicants must be able to pass pre-employment drug screen and background check to include academic record and verification of education, criminal history, and any other records or information related to the candidate's suitability for the position.
How to Apply: *********************************************************************************************************
Armada Hoffler is an equal opportunity employer and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We provide a smoke-free and drug free workplace and participate in E-verify.
$27k-35k yearly est. 3d ago
IT Technician
Blackwater Technology Solutions
Technical support specialist job in Elizabeth City, NC
Entry-Level IT Technician - Blackwater Technology Solutions
Job Type: Full-Time | Entry-Level
About Us
Blackwater Technology Solutions is a veteran-owned IT services company built by two retired veterans. We deliver military-grade precision to local businesses through IT support, VoIP systems, website and AI integration, and workforce training.
We're looking for a disciplined, motivated Entry-Level IT Technician to grow with us. You don't need to know everything on day one-you just need the drive to learn fast, solve problems, and take care of customers.
What You'll Do
Assist with the installation and configuration of VoIP and IT systems.
Support AI-driven websites and integrations.
Help troubleshoot and maintain client networks and systems.
Participate in client site visits, audits, and routine service calls.
Learn and apply best practices from senior technicians and leadership.
What We Offer
Paid training and sponsorship for CompTIA certifications (Tech+, A+, Network+).
Direct mentorship from experienced Navy veterans.
Hands-on experience with cutting-edge IT and AI tools.
Clear growth path into higher-level IT roles.
What We're Looking For
Discipline, reliability, and eagerness to learn.
Strong problem-solving and communication skills.
Customer-first attitude.
Local candidates preferred (Elizabeth City, Camden, Currituck).
Basic IT knowledge helpful, but not required.
Compensation & Benefits
Competitive entry-level pay (commensurate with experience).
Paid certification training.
PTO and growth opportunities as the company expands.
$37k-70k yearly est. 60d+ ago
Network Support Technician
Serco 4.2
Technical support specialist job in Norfolk, VA
Norfolk, Virginia, US Information Technology 12555 Full-Time $5 - $200000 Description & Qualifications** Description & Qualifications** Are you a Network SupportTechnician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia.
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network SupportTechnician will be responsible for providing technicalsupport to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes.
In this role, you will:
+ Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components
+ Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance
+ Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues
+ Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems
+ Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions
To be successful in this role, you will have:
+ An active DoD SECRET security clearance
+ An up to date Information Assurance Technical (IAT) Level II baseline certification
+ High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline
+ IT related knowledge and experience particularly in providing AV/VTC support
+ Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems
+ Travel up to 10%
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Pay Transparency**
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract.
Benefits - Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role):
+ Medical, dental, and vision insurance
+ Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
+ 401(k) plan that includes employer matching funds
+ Tuition reimbursement program
+ Life insurance and disability coverage
+ Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
+ Birth, adoption, parental leave benefits
+ Employee Assistance Plan that includes counseling conditions
+ Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards.
To review all Serco benefits please visit: ******************************************* .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
$41k-52k yearly est. Easy Apply 10d ago
Technical Support Specialist
CSA Global 4.3
Technical support specialist job in Norfolk, VA
Full-time Description
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is currently seeking a TechnicalSupportSpecialist to support a program at Norfolk, VA.
This position is contingent upon award.
How Role will make an impact:
Technical Proficiency:
Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification Service desk best practices
Customer service and communication skills
Technical training development and delivery Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Requirements
What You Will Need to Join Our Award-Winning Team:
Clearance: Must possess and maintain an active Secret Clearance
Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What Sets you apart:
IAT II Certification: CCNA, Security+, CND, OR SSCP
$42k-78k yearly est. 14d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Moyock, NC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$28k-40k yearly est. 5d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Portsmouth, VA?
The average technical support specialist in Portsmouth, VA earns between $34,000 and $101,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Portsmouth, VA
$59,000
What are the biggest employers of Technical Support Specialists in Portsmouth, VA?
The biggest employers of Technical Support Specialists in Portsmouth, VA are: