Technical support specialist jobs in Rhode Island - 133 jobs

This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations. *Key Responsibilities:* * Deploy hardware and ensure devices are properly connected to the network. * Troubleshoot Level I issues in real-time. * Understand intake processes related to IT Service Management (ITSM). * Collaborate effectively with team members while also being able to work independently. * Interact with medical staff, providing exceptional customer service and support. Desired Skills and Qualifications: * Experience with hardware deployment and network connectivity. * Strong troubleshooting skills, particularly with Level I issues. * Familiarity with IT Service Management (ITSM) processes. * Excellent communication and interpersonal skills. * Ability to work both independently and as part of a team. * Coachable, adaptable, and a self-starter. *Skills* * Desktop Troubleshooting * Hardware support * Customer service * Windows 10/11 Support * Technical support *Job Type & Location* This is a Contract position based out of Providence, RI. *Pay and Benefits*The pay range for this position is $20.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Providence,RI. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled General Summary of Position: As a Configuration Technician, this person will be working hands on staging products such as Edgeboot, Cisco, Adtran, Juniper, Cradlepoint, Fortinet, and Meraki. They will need to communicate clearly, both verbally and in writing, to engineering, provisioning, and project management teammates. They will also work in coordination with the warehouse teams picking, packing and shipping equipment out of the Lincoln, RI facility. Accuracy will be vital to the success of this person along with the ability to work on multiple different projects during a shift. Duties and Responsibilities: Manage ticket queues Ensure the timeliness and accuracy of customer orders Responsible for the successful and safe execution of work instructions to meet the standards set by Granite's Product and Provisioning teams to equipment staging and configuration Work closely with all internal departments to ensure equipment is correctly configured and shipped to customers Required Qualifications : Proficient in Microsoft Office Suite Strong organizational skills Ability to work independently and make judgement calls to resolve issues Strong analytical and problem-solving skills Strong verbal and written communication skills Ability to multi-task Ability to work in a warehouse environment Preferred Qualifications: Experience with staging telecommunications equipment Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN Experience with multiple equipment manufacturers (Cisco, Adtran, Fortinet, Meraki, Cradlepoint, and others) #LI-JH1

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Connexion's mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve. Title: Technical Support Specialist (Field Service) Hiring Organization: Connexion Systems & Engineering Compensation, Benefits, and Employment Type Duration: PERM Pay rate: $30-35/ hour Job Location: Dallas, TX Schedule: 8:30-5pm Job#: 17973 Description: Technical Support Specialists are responsible for creating an exceptional experience for our customers by providing prompt and professional technical assistance and solutions. Technical Support Specialists deliver front line remote (Help Desk Call Center) and onsite field services that include equipment installation, customer training, maintenance and repair. Daily and overnight travel will be required and can include crossing country borders. Responsibilities: Answer customer phone calls and respond to customer emails within defined Service Level Agreements (SLA's) Troubleshoot and repair technical problems with the user's equipment via telephone, email, remote diagnostic tools, and onsite customer visits Provide remote and onsite customer installations and training Create and maintain support Cases in ERP as per defined Standard Operating Procedures (SOP's) Coordinate shipment of replacement/repair and loaner units Manage assigned service parts inventory and perform required transactions in ERP as per SOP's Follow up with on all open Customer Cases and issues to ensure timely and satisfactory resolution Escalate critical customer technical Cases that need next level of Tier involvement as per SOP's Complete assigned customer related projects Continue self-driven internal education regarding the company's product line Achieve both personal and team goals to meet performance targets Align and lead Channel Support activities as defined and required in applicable geography Serve as mentor and for Tier 1 employees to strengthen technical competencies across the product line and develop them for further advancement opportunities Performs Escalated Repair Center activities, as applicable by geography Manage Tier Escalated Cases and enter JIRA Issues as per SOP's Respond to low Customer Satisfaction scores and negative feedback with customer outreach and countermeasures as per SOP Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Functional Requirements and Behaviors Knowledgeable and competent in repair of electrical, electronic and mechanical systems with ability to independently troubleshoot and repair technical problems while positively managing the customer relationship Technical knowledge of ERP, CRM and Call Center software and operations Collaborative working spirit with other departments as required to deliver prompt and professional customer service Support the Sales staff as required to provide technical expertise for new and existing projects and at trade shows and exhibitions Use your influence to generate new Sales Leads across the entire company's product portfolio, including equipment, services and consumables Identify opportunities for product and process improvement and be engaged in the AstroNova Continuous Improvement culture to produce positive changes A positive, cooperative and flexible attitude Ability to communicate clearly, concisely and in a timely fashion Required Education and Experience Associate's Degree in Electronic Engineering Technology or equivalent 2-year degree Five years' experience providing front line customer facing industrial equipment support and maintenance in a fast-paced technical support role Working knowledge of CMYK printing systems and digital color management tools and techniques Experience with Image design software such as Adobe Illustrator and Photoshop and RIP programs Background and knowledge of the commercial and industrial printing industry Experience within Call Center operations and software Experience working in Case Management ERP or CRM system Working knowledge of Windows operating systems, machine control software, networks and graphics programs used in the commercial printing industry Demonstrate proven ability to provide exceptional customer service and experiences Physical Requirements Ability to sit, stand, walk, reach, bend, stoop for continuous periods of time Ability to lift 50 pounds Special Working Conditions / Travel Requirements This position can require heavy travel typically occurring Monday through Friday with occasional weekend and holiday work. Field-based Technical Support Specialists (not residing at Headquarters) are responsible for traveling to customer sites and at times to Headquarters in Rhode Island. Technical Support Specialists based out of Headquarters are also expected to travel to customer sites at times. Valid passport and driver's license with clean driving record required. Please use the apply button to submit your resume for consideration. A Connexion Representative will contact you shortly. You may also send your resume and cover letter via email to the recruiter listed below. You MUST include the Job# and Job Title in your subject line. If you are active in a job search but this job is not for you, please reach out to *************************. We would be glad to help you find the perfect job!

Job Description Our client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30% of the time and/or on-call/flexible hours to support our clients. This individual will work with other employees as a mentor and trainer to help develop additional skilled technicians. They pride themselves on the service and support they bring to each client in a timely manner. Duties & Responsibilities Provide excellent customer service to our clients and partners Provides technical assistance to clients to resolve computer hardware and software problems via telephone or electronically from escalated tickets Simulates or recreates user problems to resolve operating difficulties Ability to manage multiple clients and projects simultaneously Ability to work in a fast-paced environment addressing issues promptly Provides support to clients in problem resolution, guides users through troubleshooting procedures, and develops troubleshooting scripts Provide remote assistance to end-users in the use of existing and new technologies, hardware, and software Setup of desktop and laptop computers Performs upgrades to hardware & software Understanding of IT security, with the ability to identify and escalate policy violations Recommends system modifications or hardware and software improvements to reduce or eliminate user problems Tracks client issues and resolutions to assure satisfaction and closure Contribute to company knowledge base and continually work to keep documentation up to date Performs other duties as assigned All new hires will spend a minimum of 30 days training as a First Responses Technician (FRT). Our FRT team is our front-line contact for our clients who need support. Qualifications & Requirements Microsoft CSP, AZURE, O365 Required: Ability to travel as required (~30%) Must be able to work flexible days/hours - some on-call duty Experience with the following manufactures networking equipment, including HP, Cisco, SonicWALL, Ruckus, Experience with Microsoft Server 2008+ deployment, migration, and management Desired: Experience with virtualization technologies VMWare and Hyper-V Previous job experience with project and vendor management PCI experience Required Technical Experience: Experience with all Windows Desktop OS Experience with Hosted Exchange Experience with Microsoft productivity applications Desired Technical Experience: Experience with Microsoft Server 2008+ Familiarity with SonicWALL firewalls, Dell/HP/Cisco, managed switches Required Education: Minimum of 2 to 5 years of experience Background in Information Technology, Computer Science, Engineering, or Science or equivalent experience and/or certifications Advanced certifications (desired) VMware Certified Professional(VCP) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Cisco Certified Network Associate (CCNA)

Job Description Our client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30% of the time and/or on-call/flexible hours to support our clients. This individual will work with other employees as a mentor and trainer to help develop additional skilled technicians. They pride themselves on the service and support they bring to each client in a timely manner. Duties & Responsibilities Provide excellent customer service to our clients and partners Provides technical assistance to clients to resolve computer hardware and software problems via telephone or electronically from escalated tickets Simulates or recreates user problems to resolve operating difficulties Ability to manage multiple clients and projects simultaneously Ability to work in a fast-paced environment addressing issues promptly Provides support to clients in problem resolution, guides users through troubleshooting procedures, and develops troubleshooting scripts Provide remote assistance to end-users in the use of existing and new technologies, hardware, and software Setup of desktop and laptop computers Performs upgrades to hardware & software Understanding of IT security, with the ability to identify and escalate policy violations Recommends system modifications or hardware and software improvements to reduce or eliminate user problems Tracks client issues and resolutions to assure satisfaction and closure Contribute to company knowledge base and continually work to keep documentation up to date Performs other duties as assigned All new hires will spend a minimum of 30 days training as a First Responses Technician (FRT). Our FRT team is our front-line contact for our clients who need support. Qualifications & Requirements Microsoft CSP, AZURE, O365 Required: Ability to travel as required (~30%) Must be able to work flexible days/hours some on-call duty Experience with the following manufactures networking equipment, including HP, Cisco, SonicWALL, Ruckus, Experience with Microsoft Server 2008+ deployment, migration, and management Desired: Experience with virtualization technologies VMWare and Hyper-V Previous job experience with project and vendor management PCI experience Required Technical Experience: Experience with all Windows Desktop OS Experience with Hosted Exchange Experience with Microsoft productivity applications Desired Technical Experience: Experience with Microsoft Server 2008+ Familiarity with SonicWALL firewalls, Dell/HP/Cisco, managed switches Required Education: Minimum of 2 to 5 years of experience Background in Information Technology, Computer Science, Engineering, or Science or equivalent experience and/or certifications Advanced certifications (desired) VMware Certified Professional(VCP) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Cisco Certified Network Associate (CCNA) Employment Type: Full time Location: Cranston, RI

Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI's Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant. The Project Technical Support Specialist is a technical expert responsible for defining and delivering tailored technical solutions for complex challenges within service projects- mostly Categories 4 (mechanical retrofit projects) and 5 (MRO services) service works, and occasionally supporting Category 3 (retrofit projects) - KVI´s categories. Acting as a key interface between design, procurement, manufacturing, and site teams, this role ensures that solutions are technically sound, feasible for site implementation, and optimized for cost, quality, and schedule. The specialist contributes from the tendering phase through to project execution, providing continuity, technical leadership, and risk mitigation for high-value work scopes. In cooperation with the Technical Equipment Specialists, Account Management and Site Managers the Technical Support Specialist coordinates the service project according to contract and customer requirements. Solution Definition & Cost Estimation: Analyze client technical problems and define robust solutions in coordination with Account Managers, based on a deep understanding of plant operations and mechanical constraints. Propose adapted technical solutions, referencing past projects, known issues, and best practices to ensure feasibility and mitigate risks. Break down complex equipment adaptations into workable site phases (e.g., modular assembly, dismantling constraints, lifting strategy). Collaborate with internal experts (design offices, field service, technical services) to validate technical assumptions and refine designs. Estimate the full cost of the solution (design, manufacturing, logistics, installation, lifting, etc.) during the tender phase. Identify and engage suitable suppliers and manufacturing partners (internal/external), based on technical and economic performance. Act as the primary source of technical knowledge throughout the costing process to ensure accuracy and alignment with execution realities. Execution Support & Technical Coordination: Lead the technical deployment of the solution post-order, ensuring consistency with the defined scope and customer requirements. Coordinate design deliverables with internal design offices and follow up on schedule and quality of outputs. Supervise the procurement process alongside the Procurement team to ensure timelye ordering and alignment with technical specifications. Organize and participate in supplier quality checks (e.g., inspections, Factory Acceptance Tests, FAT) to ensure compliance before site delivery. Monitor cost, quality, and schedule of technical scopes under responsibility, adapting plans as needed in coordination with the site team. Capitalize on lessons learned and standardize practices for repetitive technical solutions (e.g., extractors, grates, ducts), improving reusability across projects. Oversee quality and progress with subcontractors or internal workshops to ensure production timelines and standards are met. Compliance & Collaboration: Ensure strict adherence to QHSE (Quality, Health, Safety, and Environment) standards, internal policies, and external regulations. Serve as a key technical bridge between the RSC, Account Management, Technical Service, Field Service, Spare Parts, and Manufacturing teams. Facilitate knowledge transfer and alignment across projects and regions, reducing redundancy and ensuring consistent technical quality. Actively collaborate with stakeholders to resolve conflicts or gaps in scope, documentation, or design assumptions. Contribute to risk analysis and mitigation strategies for critical technical items. Support internal continuous improvement initiatives, leveraging project learnings to optimize future executions. · Key Performance Indicators (KPIs): Accuracy and robustness of technical solution and cost estimation. Timely and high-quality delivery of designand manufacturing deliverables. Compliance with QHSE standards and internal processes. Project cost, quality, and timeline performance (for technical scopes). Reuse of solutions and technical standardization across projects. Qualifications Qualifications & Experiences: Master's degree in mechanical or industrial engineering or equivalent qualification 5+ years of experience in a similar role, involving the design, manufacturing, and management of complex mechanical parts. Strong background in the incineration sector, with a deep understanding of incinerator grate technologies and related equipment. Proven ability to manage multiple projects while meeting deadlines and budget constraints. Experience in quality assurance (QA/QC) and compliance with manufacturing processes. Experience in working in a matrix organization. Proficiency in MS Office and ERP systems for project and production management. Fluent in the local language and English, another language is a plus. Personal Attributes: Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices. Strong communication skills, with the ability to interact with project managers, site supervisors, clients, and subcontractors. Ability to handle multiple tasks simultaneously, ensuring accuracy in documentation and process tracking. Works effectively under pressure, maintaining high performance levels and sound decision-making. Strong ability to collaborate within a multidisciplinary team with a sharp sense of informed decision-making. Highly self-motivated, adaptable, and willing to take initiative when needed. Willing to travel to sites as required. This is indicative and not exhaustive. The Employee's duties and responsibilities may evolve according to the Company's needs, in line with his skills and qualifications. Additional Information We Offer: Responsible challenge with diversified field of activity Team-oriented working atmosphere in an international Company Personal development opportunities through own Inova Academy Opportunity to gain an insight into various technical disciplines Excellent employment conditions Attractive working place (central, good transport links) Modern infrastructure Physical Demands: Frequently required to talk or hear, sit, use hands to finger, handle or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Working Conditions: Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The noise level in the work environment is usually moderate. Statement regarding individuals with disabilities: In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization. Statement regarding Equal Employment Opportunity Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance. Note: This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required. For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.

Salary: $22.50 to $26.50 per hour Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis. An Ideal Candidate Is: An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills. Helpdesk Technician Job Description We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs. The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary. The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school. Help Desk Technician Responsibilities: Providing support to users over the phone or via remote access. This includes communicating technical information in a clear and understandable manner to non-technical users. Establishing good relationships with all departments and colleagues. Diagnosing/troubleshooting issues with computer software, peripherals, and hardware. Installing and configuring hardware and software components. Repairing or replacing damaged hardware. Educating staff on best technology/security practices. Performing tests and evaluations of new software and hardware. Creating and managing technical documentation. Providing basic computer training. Help Desk Technician Requirements: 2+ years of customer service experience. Relevant License/Certification - CompTIA A+ (Preferred) Excellent written and verbal communication skills. Good interpersonal skills. Attention to detail. Good problem-solving skills. Help Desk Technician Compensation, Benefits, Schedule, and Location Compensation: $22.50 to $26.50 per hour Schedule: Tuesday to Thursday (7:00 am to 3:00 pm) Location: This position may require some travel. Benefits include: 401(k) Paid time off Mileage reimbursement

IT Help Desk Technician | North Providence, RI About SecurityRI SecurityRI is Rhode Island's trusted provider of professional security guard services, AI surveillance systems, security trailers, and managed IT solutions. We're a locally owned company that values stability, growth, and taking care of our team. We're looking for an experienced IT professional who can make an immediate impact. The Opportunity We need a technically capable help desk technician who can hit the ground running. You'll be supporting our clients independently from day one, diagnosing and resolving real-world technical issues across diverse environments. This role requires proven hands-on experience-not just willingness to learn, but demonstrated ability to troubleshoot and resolve issues efficiently. This is an in-office position at our North Providence headquarters. What You'll Do Client Support & Service Delivery -Independently diagnose and resolve technical issues across workstations, servers, networks, applications, and security infrastructure -Respond promptly to support requests via phone and ticketing system -Provide expert guidance to clients on technical problems and solutions -Recommend and implement appropriate upgrades, modifications, and best practices Technical Operations -Manage complex ticket queues with minimal supervision -Troubleshoot hardware, software, network connectivity, and security issues -Perform workstation, server, and network maintenance and administration -Document technical solutions and maintain accurate knowledge base -Escalate appropriately while maintaining ownership of resolution Team Collaboration -Collaborate with senior technicians on complex escalations -Participate in quarterly client reviews and technical planning -Contribute expertise to team problem-solving sessions -Participate in rotating after-hours support schedule (mandatory) Expanding Responsibilities -Onsite client service as needed -Additional technical projects based on expertise What We Offer -Competitive compensation commensurate with experience -401(k) with company match - we invest in your future -Performance-based bonuses tied to both individual achievement and company success -Health insurance options -Paid time off and holidays -Professional development support for advanced certifications -Stable, local company with long-term career advancement -Modern tools and infrastructure -Collaborative environment with experienced senior technicians Why Join SecurityRI? We're an established Rhode Island business offering the stability and benefits of a mature company with opportunities for technical growth. You'll work with diverse client environments, challenging technical scenarios, and a team that respects your expertise. Unlike large corporate IT firms, your contributions directly impact client satisfaction and company success. Apply Today If you're a skilled IT professional ready to put your technical abilities to work in a stable, growing company, we want to hear from you. Submit your resume detailing your relevant technical experience. SecurityRI is an equal opportunity employer committed to building a diverse and inclusive workplace.

IT Helpdesk Analyst TES Staffing - Partnering with an Industry Leader TES Staffing is seeking an IT Helpdesk Analyst to support a growing and dynamic team. The ideal candidate will be detail-oriented, highly communicative, and thrive in solving problems in a fast-paced environment. In this role, you will provide technical support to internal staff, clients, and partners while ensuring systems remain efficient, secure, and reliable. Pay: Starting at $24/hr Essential Responsibilities Provide help desk support to internal staff, clients, and partners via phone, in person, and remote troubleshooting. Deliver excellent customer service by supporting enterprise PCs, VoIP, and mobile devices. Champion IT policies and best practices across the organization. Configure and manage user accounts through Active Directory and other proprietary systems. Provision, install, and support IT infrastructure including switches, firewalls, access points, PCs, printers, and scanners. Monitor and analyze systems, generating reports to ensure smooth operations. Collaborate with IT and business teams on technology needs and improvements. Perform other duties and projects as assigned. The Ideal Candidate Will Have Minimum of 2 years of IT experience in a helpdesk or technical support role. Degree in Computer Science, Information Systems/Technology, or equivalent professional experience. Strong problem-solving skills with the ability to troubleshoot effectively under pressure. Excellent customer service skills and a sense of urgency in resolving issues. High attention to detail with the ability to multitask. Clear and professional communication skills, both verbal and written. Service-oriented mindset with a focus on resolving customer concerns quickly. Strong organizational skills and the ability to prioritize competing tasks. Why We're Excited About This Opportunity TES Staffing is proud to partner with our client to identify and attract top IT talent for this critical role. Our client is a forward-thinking organization that values innovation, teamwork, and a service-first mindset. This IT Helpdesk Analyst position is an excellent opportunity for someone who enjoys solving problems, working directly with people, and keeping technology running smoothly in a fast-paced environment. We are excited to help our client grow their team with individuals who bring curiosity, energy, and dedication to their work. This is more than just a helpdesk role - it's a chance to make a real impact, build strong professional relationships, and grow within an organization that recognizes and values your contributions.

Meet the Team Join us as we pursue our disruptive new vision to provide a world-class, real-time observability platform that combines logging, monitoring, and tracing. We are seeking an individual with technical support or consulting experience to provide support services for the Splunk Observability Cloud solution. This individual will work closely with our customers and field delivery personnel to provide break-fix support, operational maintenance, and Premium support services. This position is an integral part of the long-term plan to grow the relationship with our customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in a fast-paced, customer-focused, and fun environment. Diversity Matters, we harness our unique strengths to deliver the best outcomes. We work closely with several different parts of the organization to learn and educate each other, then we build the right solution for all parties; transparency is at our core. We have fun doing phenomenal work with great people. Come become one of us. This role can be performed out of our Richardson, TX or Boulder, CO locations. Your Impact Support customers who have implemented the Splunk Observability Cloud SaaS solution, guiding the resolution of customer issues and escalations in a professional and timely manner, adhering to SLA guidelines. Provide clear and effective written and verbal communication to customers, including phone and Webex-based support. Collaborate with Splunk Development Engineers and Customer Success teams to address customer problems effectively. Contribute to the creation of technical knowledge content to empower customer self-service. Utilize existing troubleshooting skills and web technologies knowledge, while further developing expertise in development languages such as .NET, Java, and/or node.JS. Thoroughly investigate technical issues to determine root causes and propose effective solutions or workarounds. Support the reproduction of customer issues, file detailed bug reports, escalate cases to Engineering when necessary, and provide comprehensive documentation. Minimum Qualifications Applicants MUST be a U.S. Citizen due to the position may require access to U.S. export-controlled technologies, technical data, and/or sensitive government data. Flexibility to participate in on-call rotations may be required to support our federal customers. 3+ years of experience in customer support, technical account management, or a related field. A foundational understanding of Kubernetes, REST APIs, cloud computing, and observability concepts. Exceptional verbal and written communication skills. Strong troubleshooting and analytical abilities. Preferred Qualifications Excellent time management skills with the ability to effectively prioritize SLA-driven customer issues. A passion for technology and a dedication to thriving in an ever-evolving technical environment. A customer-centric attitude and a strong willingness to learn. A Bachelor's degree in computer science or a related field, or equivalent work experience. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $94,200.00 to $125,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $117,600.00 - $171,500.00 Non-Metro New York state & Washington state: $102,400.00 - $165,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

MIKEL invests in people and technology - empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the U.S. Navy. MIKEL is a small woman owned business that has been providing Undersea Warfare Solutions to the Department of Defense since the company's inception in 1999. Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest problems and meet their mission requirements. We have undersea operations experience, combined with engineering and specific subject matter expertise, that provides an in-depth understanding of the problem and a novel, innovative and cost-effective solution. MIKEL is committed to providing an environment that challenges its employees to use and advance their skills and knowledge to provide solutions that exceed customer expectations. Job Description: MIKEL is currently seeking an experienced IT Specialist with a background in Information Systems and Information Assurance. This position will provide technical support to a team supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNWPT) Code 25 laboratory and electronic classroom. The ideal candidate will have hands-on experience in help-desk technical support, software and hardware troubleshooting, network administration, and regulatory compliance. The candidate will be responsible for managing and maintaining the lab's information technology systems, ensuring data security and integrity, and supporting users in troubleshooting technical issues. Position: IT Specialist/Systems Administrator II Responsibilities Managing virtual server infrastructure, including operating systems, applications, and security issues. Scanning and installation of applications and system patches. Installing, configuring, and maintaining various COTs and Open-Source software applications. Installing, configuring, updating, and troubleshooting computer hardware and software on desktops and laptops Assist with maintaining project's user licenses for various commercial software. Aiding users with technical issues related to software applications, email, network connectivity, and hardware problems. Interfacing with external groups to resolve issues to include reporting system status to large-scale network management teams. Identifying and resolving network and system performance issues, including monitoring system logs and alerts. Assisting in the planning and execution of new IT projects, including hardware upgrades, software deployments, and system migrations. Maintaining technical documentation and creating reports on system status and performance. Performing standardized physical security checks and access control on DoD secure spaces in accordance with NUWCDIVNPT security doctrine. Ensuring compliance with Information Assurance standards, DISA Security Technical Implementation Guidelines (STIGs), and other regulatory requirements on classified and unclassified networks. Maintain relevant IT certifications, such as CompTIA Security+, A+, and Network+ (DoDD 8570/8410 IAT Level I & Level II standards) . Specific Job Requirements 5 years of collective experience in Information Systems, IT Support, and Network Administration, preferably within the Department of Defense (DoD) or government contracting environment. Experience with Microsoft client and server operating systems including Server 2016 and above, and Windows 11 Hands-on experience with Microsoft Office 365, software installation (including Adobe products), and troubleshooting hardware/software issues. Strong understanding of Information Assurance, network security, and regulatory compliance. Experience with MySQL and Microsoft SQL Server administration is a plus. Familiarity with DISA STIGs and DoD cybersecurity guidelines is a plus. Excellent communication skills and the ability to work independently or as part of a team. Security Clearance Active DoD Security Clearance is required at the time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Work Location: Middletown, RI MIKEL offers a competitive salary and a comprehensive benefits package that includes Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement. Department of Defense Secret Security Clearance or higher is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. MIKEL is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician. Key Responsibilities This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI. Receive and inspect incoming shipments for accuracy and damage. Pick, pack, and ship orders according to company standards. Load and unload trucks using forklifts, pallet jacks, or manually. Maintain inventory accuracy through regular cycle counts and data entry. Organize and maintain a clean and safe warehouse environment. Responsible for proper cleaning, packaging and component verification of all equipment Operate warehouse equipment in a safe and efficient manner. Assist with other tasks and departments as needed. Update company systems with required data in a detailed and professional manner Skills, Knowledge & Expertise Previous warehouse or logistics experience - Nice To have Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching, and working on ladders required. Expertise with ServiceNow is a plus Experience with Microsoft Excel & Office 365 Applications. Basic math and computer skills; experience with inventory systems is a plus. Strong attention to detail and organizational skills. Ability to work in a fast-paced environment and follow directions. Forklift certification - Nice To Have Hardware and Operating system familiarity a plus Ability to troubleshoot and communicate issues Excellent communication skills, ability to interact professionally with clients Excellent customer service skills. A+ or Network+ Certification a plus Ability to multitask. Ability and desire to learn new competencies. Includes lifting and moving of IT equipment and boxes. Travel (MA,CT,NH,ME,RI,VT)-as needed Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Who are we: DiLeonardo, a world leader in hospitality design, headquartered in Warwick, RI, USA is a global firm with a diverse and collaborative work environment. Our team fosters excellence, professional development, curiosity and award-winning design around the world. We are looking for team members that share our love of travel, hospitality and, like us, does not fit neatly into one job description. DiLeonardo values people that are collaborative, optimistic, who take ownership, talk less do more, learn from failure and have a desire to make others successful. About the Position: We are looking for candidates who are eager to learn and contribute to a global IT team focused on providing support and solutions. As part of a Global IT Team, you will be Assisting in Maintaining Hardware Equipment Collecting and Analyzing Network Data & Security Status. Contribute ideas and finding new ways to innovate using New Technologies. Test IT product and solution. Also, you will be supporting end users in our fast-paced Design Studio, supporting applications such as Autodesk Revit , AutoCAD , Adobe InDesign , Bluebeam and many other applications. Minimal Qualifications: Currently enrolled in undergraduate school with an upcoming completion of an associates / bachelor's degree in Information Technology related studies. Ability to communicate effectively both orally and in writing Strong interpersonal, teamwork, and leadership skills Ability to multi-task multiple tickets and issues. Good analytical, conceptual and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions Competent with Microsoft Products including Office, Outlook and Microsoft Teams. Create and maintain Windows Operating Systems. Once you are here: Learn to Collaborate with the IT team in maintenance of Hardware, software and other systems. Configure, assemble, and install workstation and/or peripheral equipment. Learn to Understand and Navigate Microsoft Server Active Directory and Microsoft 365. Experience the fundamentals of Network Configuration & Security Controls. Help maintain inventory of IT Assets and Supplies. Interested: If you are excited about great design and our diverse team, we would love to see your cover letter and resume.

Starting Salary: $54,326 Grade 35 Union Affiliation: EPPMTEA Summary: Under the supervision of the Director of Technology, the Information Technology (IT) Specialist will support the municipality's technology infrastructure, with a specialized focus on emergency communications systems. The IT Specialist ensures that all technology platforms - including public safety communications, 9-1-1 systems, dispatch applications, and municipal IT networks - operate securely, reliably, and efficiently. The IT Specialist will collaborate closely with police, fire, emergency management, and other municipal departments to maintain mission-critical services that protect public safety and ensure continuity of operations. The regular schedule of the IT Specialist is 8am-4pm. However, the IT Specialist will be required to respond after regular hours to emergencies related to the communications system or for other scheduled maintenance. For this reason, there will be a degree of flexibility in the schedule of the IT Specialist. Responsibilities: The following list of responsibilities are meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Maintain, configure, and troubleshoot public safety communications technologies, including 9-1-1 call systems, CAD (Computer-Aided Dispatch), radio networks, and interoperability platforms. Ensure continuous availability of emergency communications systems, including redundancy and backup solutions. Coordinate with state and regional emergency communications authorities for compliance and upgrades. Provide on-call support during emergencies, disasters, and large-scale incidents. Install, configure, and maintain hardware, software, and network systems for municipal departments. Provide technical support and training to staff on IT and communication systems. Maintain inventory of IT and communications equipment and assist in procurement. Cybersecurity and Data Management Implement cybersecurity policies and ensure compliance with state and federal regulations. Protect sensitive municipal and emergency communications data through secure storage and encryption methods. Support disaster recovery and business continuity planning. Assist with planning and implementation of new technology initiatives, including upgrades to public safety communications systems in coordination with the IT Director. Serve as liaison between municipal departments, vendors, and service providers. Document systems, procedures, and troubleshooting guides for internal use. Ability to respond to after-hours emergencies. Strong communication and interpersonal skills for working with diverse municipal teams. Commitment to confidentiality and information security. Responsible for the emergency backup and recovery process. Performs related duties as required. Preferred Knowledge, Skills, and Experience: Knowledge of networking, VoIP, radio systems, and CAD applications. Familiarity with public safety software (e.g., 9-1-1, dispatch, records management). Strong troubleshooting and problem-solving skills. Experience with cybersecurity best practices and IT governance. Experience in public safety communications or municipal IT. Minimum Requirements: Associate's degree in Information Technology, Computer Science, or A+ and Network+ Certification or equivalent combination of education and experience. (Bachelor's Degree preferred). 3-5 years of experience in IT Helpdesk or as an IT Specialist. Must pass a test of technical professional knowledge to proceed to oral exam. Must pass a public safety background check (BCI). Physical Requirements: Must be able to lift up to 50 pounds. Examination Weight: 30% Written / 70% Oral Application Process: Apply on the City of East Providence Employment website on ADP Workforce Now. Application Deadline: December 30, 2025 Submission Deadline Tuesday, December 30, 2025

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: IT Specialist This position is responsible for ensuring all desktops run smoothly in a fast-paced 24/7 environment. This involves providing support of Windows desktop PCs and network technical support, including all cabling and connectivity (network and telecom), printers, emails, backups, enterprise servers and all other IT help desk support needs. For a full , and to apply online, please follow the link below! Responsibilities: Ensure all desktop systems run smoothly in a fast-paced 24/7 environment. Assist the Systems Administrator with network/telecom deployments. Support users of PC's, Macs, Tablets and other forms of computing equipment Responsible for the desktop standards, configuration and sizing, base OS installation and configuration, MS Office (including all aspects of MS Outlook) installation, configuration and support and will participate in developing the strategy for the administration of the companies' Windows Professional desktops. Communicate and participate within groups by contributing and learning from group members. Qualifications: College diploma or university degree in the field of computer science and/or 3 years equivalent work experience. Thorough PC desktop computer hardware, Windows Desktop OS (all current versions) and printer troubleshooting skills required. Solid client level TCP/IP knowledge and moderate network troubleshooting skills are a must. Previous experience with Agilysis Point of Sales systems is a plus. Previous experience with AS/400 and OS/400 systems is a plus. Previous experience supporting a large user community (500 users +), and a minimum 5 years of IT related support is highly desirable. Previous IT experience in a casino is highly desirable. Participation in a rotational on-call schedule required. Experience with remote access in a Windows environment Experience maintaining vendor relationships, including the purchase of hardware and software products is required. Extensive knowledge of internet connectivity, printer connectivity, and help desk disciplines. Experience with desktop performance monitoring, network connectivity, problem diagnosis, desktop management, and remote administration. Experience with managing Windows-based PCs from setup to deployment and networking to machine diagnosis. Familiarity with Windows Local Admin security and Windows Active Directory Experience with remote monitoring and administration tools, technologies such as remote desktop VPN technologies Excellent communication skills. Ability to work in an extremely fast-paced working environment, upon which working with deadlines is imperative. Physical/Mental Requirements: While performing the duties of this job, the Team Member is regularly required to talk or hear Constantly standing; walking; sitting; and using hands to finger, handling, or feeling objects, tools, or controls. Occasionally required to reach with hands and arms, sit, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50-100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions: Mandatory participation in a rotational on call shift Ability to work in a 24/7 non-standard shift environment Frequently required to risk danger of electrical shock and/or radiation (from computers). The noise level in the work environment is usually moderate. License Requirements: Rhode Island Department of Business Regulations Gaming License What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Hourly Range: ($21.63) Bally's Lincoln Casino Resort: About | LinkedIn ***************************** ( Right Click to open ) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

MIKEL invests in people and technology - empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the U.S. Navy. MIKEL is a small woman owned business that has been providing Undersea Warfare Solutions to the Department of Defense since the company's inception in 1999. Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest problems and meet their mission requirements. We have undersea operations experience, combined with engineering and specific subject matter expertise, that provides an in-depth understanding of the problem and a novel, innovative and cost-effective solution. MIKEL is committed to providing an environment that challenges its employees to use and advance their skills and knowledge to provide solutions that exceed customer expectations. Job Description: MIKEL is currently seeking an experienced IT Specialist with a background in Information Systems and Information Assurance. This position will provide technical support to a team supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNWPT) Code 25 laboratory and electronic classroom. The ideal candidate will have hands-on experience in help-desk technical support, software and hardware troubleshooting, network administration, and regulatory compliance. The candidate will be responsible for managing and maintaining the lab's information technology systems, ensuring data security and integrity, and supporting users in troubleshooting technical issues. Position: IT Specialist/Systems Administrator II Responsibilities * Managing virtual server infrastructure, including operating systems, applications, and security issues. * Scanning and installation of applications and system patches. * Installing, configuring, and maintaining various COTs and Open-Source software applications. * Installing, configuring, updating, and troubleshooting computer hardware and software on desktops and laptops * Assist with maintaining project's user licenses for various commercial software. * Aiding users with technical issues related to software applications, email, network connectivity, and hardware problems. * Interfacing with external groups to resolve issues to include reporting system status to large-scale network management teams. * Identifying and resolving network and system performance issues, including monitoring system logs and alerts. * Assisting in the planning and execution of new IT projects, including hardware upgrades, software deployments, and system migrations. * Maintaining technical documentation and creating reports on system status and performance. * Performing standardized physical security checks and access control on DoD secure spaces in accordance with NUWCDIVNPT security doctrine. * Ensuring compliance with Information Assurance standards, DISA Security Technical Implementation Guidelines (STIGs), and other regulatory requirements on classified and unclassified networks. * Maintain relevant IT certifications, such as CompTIA Security+, A+, and Network+ (DoDD 8570/8410 IAT Level I & Level II standards). Specific Job Requirements * 5 years of collective experience in Information Systems, IT Support, and Network Administration, preferably within the Department of Defense (DoD) or government contracting environment. * Experience with Microsoft client and server operating systems including Server 2016 and above, and Windows 11 * Hands-on experience with Microsoft Office 365, software installation (including Adobe products), and troubleshooting hardware/software issues. * Strong understanding of Information Assurance, network security, and regulatory compliance. * Experience with MySQL and Microsoft SQL Server administration is a plus. * Familiarity with DISA STIGs and DoD cybersecurity guidelines is a plus. * Excellent communication skills and the ability to work independently or as part of a team. Security Clearance * Active DoD Security Clearance is required at the time of hire. * Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. * Due to the nature of work performed within our facilities, U.S. citizenship is required. Work Location: Middletown, RI MIKEL offers a competitive salary and a comprehensive benefits package that includes Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement. Department of Defense Secret Security Clearance or higher is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. MIKEL is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Who are we: DiLeonardo, a world leader in hospitality design, headquartered in Warwick, RI, USA is a global firm with a diverse and collaborative work environment. Our teamfostersexcellence, professional development,curiosityandaward-winningdesign around the world.We are looking for team members that share our love oftravel,hospitalityand,like us,doesnot fit neatly into one job description.DiLeonardovalues people that are collaborative, optimistic, who take ownership, talk less do more, learn from failure and have a desire to make others successful. About the Position: We are looking for candidates who are eager to learn and contribute to a global IT team focused onprovidingsupport and solutions. As part of a Global IT Team, you will be Assistingin Maintaining Hardware Equipment Collecting and Analyzing Network Data & Security Status. Contribute ideas andfindingnewwaysto innovate using New Technologies. Test IT product and solution. Also, you will be supporting end users in ourfast-paced Design Studio, supporting applications such as Autodesk Revit, AutoCAD, Adobe InDesign, Bluebeam and many other applications. Minimal Qualifications: Currently enrolled in undergraduate school with an upcoming completion ofan associates / bachelors degree in Information Technology related studies. Ability to communicate effectively both orally and in writing Strong interpersonal, teamwork, and leadership skills Ability to multi-task multiple tickets and issues. Good analytical,conceptualand problem-solving skills to evaluate business problems and apply knowledge to identifyappropriate solutions Competent with Microsoft Products including Office,Outlookand Microsoft Teams. Create andmaintain Windows Operating Systems. Once you are here: Learn to Collaborate with the IT team in maintenance of Hardware,softwareand othersystems. Configure, assemble, and install workstation and/orperipheralequipment. Learn to Understand and Navigate Microsoft Server Active Directory and Microsoft 365. Experience thefundamentalsof Network Configuration & Security Controls. Helpmaintaininventory of IT Assets and Supplies. Interested: If you are excited about great design and our diverse team, we would love to see your cover letter and resume.