Technical support specialist jobs in Richmond, VA

Top Technical Skills Helpdesk Support & Ticketing Systems Proficient in evaluating, routing, prioritizing, and resolving technical issues using helpdesk platforms. Hardware & Software Troubleshooting Hands-on experience with desktops, laptops, printers, AV equipment, and peripheral devices. Telecom & Mobile Device Management Skilled in managing desk phones, cell phones, and cellular connectivity, including troubleshooting and reconciliation. Application Installation & Configuration Experience installing and configuring software applications across various systems. Inventory & Asset Management Maintains accurate records of IT assets and supports inventory reconciliation. Soft Skills & Professional Strengths Customer Service & Communication Strong ability to communicate technical information clearly to non-technical users across all staff levels. Team Collaboration Works effectively in team environments and supports colleagues as needed, including acting as a backup for key roles. Problem Solving & Escalation Management Capable of resolving issues independently and escalating appropriately when necessary. Reporting & Documentation Prepares weekly reports and maintains detailed documentation of support activities and procedures. Training & User Support Provides training and guidance to end users and staff on IT systems and processes as needed. Skills: SkillRequired / DesiredAmountof ExperienceTelecommunications skills (POTS lines, VoIP, and cell) Nice to haveA/V Systems SupportNice to have Helpdesk - Accurately log and resolve tickets. Serve as a point of contact. Escalate when necessary Required2YearsCustomer Oriented and Team PlayerRequired3YearsComputer diagnostics and remediation Required3YearsStrong ability to effectively communicate Required3YearsAdditional duties as needed.Required Powered by JazzHR gToN2itk03

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on Email support and administration. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers. Basic Qualifications: High School Diploma, GED, or equivalent certification At least 1 years Technical Operations experience At least 1 years of experience with IT systems and infrastructure At least 1 years experience with desktop platforms and operating systems At least 1 years of experience with incident management and reporting tools Preferred Qualifications: Bachelors Degree in Business, Information Systems, Computer Science At least 1 years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions ITIL Certification At least 1 year experience with ServiceNow At least 1 years experience administering Google Workspace, Microsoft Exchange, Proofpoint, Virtru. At least 1 year of experience with public cloud (AWS, Azure, or GCP) Working Place: Richmond, Virginia, United States Company : Vets Hired

Job Description About Us: At Endurance IT Services we are always on the lookout for talented individuals who are passionate about making a difference. Our team is dedicated to innovation, excellence, and creating value for our clients and community. We believe in fostering a collaborative and inclusive work environment where everyone can thrive. Overview We are seeking a skilled and customer-oriented IT Helpdesk Technician. As our IT Helpdesk Technician, you'll be the first point of contact for technical support across the facility. You'll help troubleshoot issues, maintain systems, and ensure our staff can deliver care without tech interruptions. Responsibilities: Support residents and customers with the highest level of customer service Provide Tier 1 support for hardware, software, and network issues. Assist with onboarding/offboarding of employees (account setup, device provisioning). Maintain and update IT documentation and asset inventory. Support staff with EMR systems, communication tools, and mobile devices. Coordinate with third-party vendors for escalated issues. Qualifications: 1+ years of IT support experience (preferably in healthcare or senior living). Strong knowledge of Windows OS, Office 365, and basic networking. Excellent communication and customer service skills. Ability to work independently and prioritize tasks in a fast-paced environment. Empathy and patience when working with non-technical users.

disconnecting/reconnecting computer equipment, inventorying, and storing the computer and AV equipment for the agency We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements disconnecting/reconnecting computer equipment, inventorying, and storing the computer and AV equipment for the agency IT Degree

Interview Mode: In Person Only Need Resume by 14th July .VDH TECHNICAL SUPPORT ANALYST III (HYBRID) Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommend procurement of information technology equipment. Maintains the necessary security controls over software. Skill Required / Desired Amount Experience Bachelor's degree in an Information Technology related discipline - work experience may meet this requirement in lieu of a degree at the hiring mana Required Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management. Required General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings. Required Experience leading meetings, collecting requirements, finding solutions, escalating issues, researching issues and solutions, and preparing comprehens Required Experience troubleshooting hardware and software -hands-on or from a service desk Required Demonstrated skills in creating professional communications to users. Required Must be able to write clear emails explaining technical issues and work toward solution and have the ability to follow up with user/district as needed Required Must have a basic understanding of various types of technology and the ability to research them to trouble shoot possible technical issues Required Demonstrated knowledge Virginia Information Technologies Agencies policies and processes regarding PC Refresh Highly desired Demonstrated success working as a team member and collaborating to achieve objectives. Highly desired Microsoft Office Specialist Certification -Associate or Above. Desired Knowledge of and previous experience with Virginia Information Technologies Agency (VITA) Highly desired Excellent project management skills and ability to manage multiple priorities Desired PC/Hardware experience Required Some level of desktop support experience and supporting a Windows 10environment Desired Hardware/software troubleshooting experience Required Question 1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? Question 2 Please list candidate's email address.

Job DescriptionRole : Technical Support Analyst 4 Interview Mode: In Person Only Virginia State Police is seeking a support analyst to assist agency personnel in their interaction with the Virginia Information Technology Agency (VITA). The successful candidate will: 1. Assist agency personnel in problem resolution by ensuring that VITA support tickets are routed correctly and resolved in a timely manner. 2. Assist with researching and communicating technical information between the agency personnel and the VITA resources working the problem tickets. 3. Assist with escalating highly impactful tickets with the VITA help desk. Typically, tickets will be related to issues with: 1. User identity management 2. End user devices such as PCs or printers 3. Network issues at agency locations The successful candidate should be eligible for hire by the agency. Power BI skills are a plus. Powered by JazzHR elw LnGgiz5

The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related areas. This position will provide technical expertise to the end users, help troubleshoot issues and configuring settings among other functions. The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related areas. This position will provide technical expertise to the end users, help maintain EHR related activities including troubleshooting issues, configuring settings and setup users among other functions. The EHR EU Support Specialist is responsible for providing Tier 1 (first call resolution) support to all EHR end-users EHR-related clinical and patient accounting applications. This role plays a vital role in supporting the successful implementation and sustainment phases of the VDH Electronic Health Record initiative and help ensures deployed EHR capabilities remain stable, fully operational, and effectively adopted by end-users through post-cutover health checks, issue tracking, and sustainment readiness planning. Provides Tier 1 clinical support to meet and exceed established Service Level Agreements (SLAs) and follow ITIL processes. Triages end user issues and determines if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2. Must understand VDH Local Health Department EHR policies, procedures, and workflows and Oracle Health-specific procedures to resolve issues. Acquires and maintains a general and clinical knowledge of client and related software applications. Attends professional development training as instructed. Maintains necessary technology skills to perform common client specific First Call Resolution (FCR) tasks, with training, including password resets, Citrix troubleshooting, common desktop troubleshooting, etc. Conduct pre- and post-go-live system health checks to verify operational readiness and functionality of the deployed Electronic Health Record (EHR) solution at each VDH facility Monitor key performance indicators (KPIs) and system usage metrics to identify early warning signs of functional or technical degradation Coordinate and validate issue resolution with implementation, clinical, technical, and vendor teams to ensure continuity of care and system performance Maintain sustainment readiness checklists and site health status dashboards for EHR leadership and Go-Live command center operations Provide on-demand support for issue escalation, problem diagnosis, and liaison functions between end users, support teams, and technical vendors Contribute to lessons learned, issue trend analysis, and process improvements for future site deployments and system rollouts Post-Go-Live Health Check Reports that assess system performance and user adoption following deployment Sustainment Readiness Checklists to evaluate preparedness for ongoing operations and support Site Health Dashboards and associated metrics to monitor performance and identify potential issues Knowledge Transfer Documentation to ensure continuity of operations and effective handoff to support teams Issue Resolution Logs and Trend Analyses to track, resolve, and analyze recurring challenges Exhibits a basic understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Foundational Communication - Simple messages communicated orally. May write brief messages and keep simple records. May explain and offer guidance on routine procedures. Requirements Application Support Experience--Required 5 Years Oracle Health Millenium Cerner EHR experience--Highly desired 3 Years Strong technical troubleshooting skills for hardware, software and basic network issues--Required 3 Years Experience using ServiceNow or other ITSM tool--Highly desired 3 Years Experience supporting remote users--Required 3 Years Strong written and oral communication skills--Highly desired 3 Years Ability to handle multiple competing priorities and multitask efficiently in a dynamic, fast-paced environment--Required 3 Years Demonstrated commitment to exceptional customer service with individuals of varying technical knowledge--Required 3 Years

Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia - Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems. The Ideal CandidateYou are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes. Key Responsibilities∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system∙ Provide remote support using RMM tools (e.g., ConnectWise Automate)∙ Install, configure, and maintain desktop hardware, software, and peripherals∙ Manage user accounts, permissions, and access controls∙ Troubleshoot and support desktop, laptop, and printer issues∙ Escalate unresolved issues to senior IT staff as appropriate∙ Provide accurate information about company IT services and products∙ Suggest improvements to IT procedures and user experience∙ Document support issues, resolutions, and feedback in a clear and concise manner∙ Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)∙ Communicate clearly in English (additional languages a plus) Qualifications∙ 1-4 years of experience in a help desk or IT support role∙ Strong troubleshooting and analytical skills∙ Detail-oriented with excellent organizational skills∙ Valid driver's license and reliable transportation ∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus∙ Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus What We Offer∙ Competitive compensation based on experience and performance∙ Comprehensive benefits package (medical, dental, vision, and retirement)∙ 401(k) with company match∙ A collaborative and supportive team culture∙ Opportunities for professional growth and career advancement∙ Employee discounts on company products Apply Today!If you are passionate about technology and ready to contribute to a growing IT team, we'd love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Title: IT Asset Management Technician State Role Title: Info Technology Specialist I Hiring Range: $56,812 - $68,000 Pay Band: 4 Recruitment Type: General Public - G Job Duties The Virginia Department of Health is currently seeking an IT Asset Management Technician to join our Office of Information Management. This role is responsible for coordinating and fulfilling hardware and software requests, managing procurement and deployment activities, and ensuring accurate documentation of all assets in ServiceNow. The specialist will assist with equipment staging, recovery, and decommissioning, as well as conduct regular inventory checks to maintain data accuracy and compliance with VDH, VITA, and vendor licensing requirements. Additionally, this position plays a key role in supporting service requests, maintaining the central storeroom, and providing audit-ready asset records. Minimum Qualifications • Experience supporting IT asset lifecycle activities, including deployment, tracking, recovery, and decommissioning of hardware and software. • Ability to accurately maintain asset records and inventory data using asset management platforms such as ServiceNow. • Familiarity with VITA policies and procedures related to IT asset handling and compliance. • Proficiency in Microsoft 365 applications, including Outlook, Excel, and Teams, for communication, documentation, and reporting. • Strong organizational skills with the ability to manage storerooms, track inventory levels, and prepare equipment for deployment. • Ability to fulfill hardware and software requests in a timely manner while adhering to service level agreements (SLAs). • Knowledge of PC refresh processes, including imaging, staging, deployment, and return of devices. • Strong attention to detail and accuracy in data entry, labeling, and documentation of IT assets. • Ability to work collaboratively with IT staff, vendors, and end-users to support asset-related needs across multiple locations. • Effective verbal and written communication skills for documenting procedures and interacting with stakeholders. Additional Considerations • Experience in supporting a Commonwealth of Virginia Executive Branch Agency • Knowledge and Experience working with Virginia Information Technologies Agency Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: ********************* If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! Contact Information Name: Rose Sandra Bose Phone: ************ Email: ************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Details: Stefanini Group is looking for Sr Deskside Technician for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at **************/**************************** for faster processing. Thank you! Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned Details: What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma #LI-AH1#LI-ONSITE

Are you a rising junior, senior, or master's student interested in building IT experience on a collaborative team? Kinsale Insurance is offering paid summer internships across multiple IT disciplines, including application development, DevOps, and data analysis. You'll contribute to meaningful projects while learning from industry experts. About Kinsale Insurance Kinsale Insurance is an excess and surplus (E&S) lines insurer headquartered in Richmond, VA. We combine innovative technology with a high-touch, service-driven culture. Our IT team supports the business through software development, security, analytics, and systems infrastructure - all managed in-house at our new Richmond office. What You'll Do Depending on your track, a typical day may include: Application Development (Java & Angular) Building and enhancing software solutions aligned with business requirements Designing and automating test cases Learning best practices for development, QA, and release management Data Analysis (SQL & Python) Documenting workflows, processes, and requirements Running ad-hoc analyses and defect investigations Creating and automating reports for business leaders DevOps Engineering (Git, Python, Java & Angular) Designing and optimizing CI/CD pipelines Configuring Helm charts and Kubernetes environments Writing scripts and leveraging third party APIs to create and maintain enhancements to developer tools and processes Qualifications A successful candidate has: Working toward a bachelor's degree in computer science, information systems, technology, or related field Desire to collaborate and grow technical and soft skills Strong analytical and problem-solving ability Ability to manage multiple priorities Familiarity with programming languages (Java, Angular, Python preferred) and Generative AI Comfort with SQL queries and cloud platforms (AWS or Azure a plus) A compelling candidate also has: Hands-on experience with DevOps tools, containerization, or advanced data analysis Training & Development Weekly Lunch & Learns with leaders on career, technical, and industry topics Assigned project sponsor, mentor, and team support Exposure to multiple IT disciplines and business stakeholders Hiring Timeline Phone screens: November 2025 - January 2026 Interviews: February 2026 Offers extended after interviews Internship: 10 weeks beginning May 26, 2026 Work hours: Onsite in Richmond, VA, Monday-Thursday, 8:30 a.m.-4:00 p.m. Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.

Timmons Group is seeking a skilled and customer-focused IT Specialist to join our Richmond, VA office. This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys solving complex technical challenges. As an IT Specialist, you'll be a key troubleshooter and support resource for hardware and software across the organization. You'll manage software license servers (e.g., Bentley SELECT, ArcGIS, Adobe, Microsoft, Autodesk), monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide advanced support for critical user issues. Essential Duties and Responsibilities of a successful candidate include but are not limited to: * Manage IT services, tools, and licensing components * Support end-users and teams in designing solutions and resolving technical issues * Collaborate with the Systems Administrator to address networking problems * Continuously learn new technical skills and procedures * Work independently on projects and deliver effective solutions Skills/Requirements of a successful candidate include but are not limited to: * Bachelor's degree in IT, Information Systems, or Computer Science (preferred) * 3-5 years of relevant experience (preferred) * Strong knowledge of Windows and Linux operating systems * Familiarity with virtualization platforms and AutoCAD-related software (a plus) * Basic understanding of IPv4 networking * Ability to diagnose performance bottlenecks (bandwidth, I/O, memory, CPU) * Experience with web application administration (IIS, Nginx, Apache) * Proficiency in server OS administration (Windows Server, Ubuntu, RedHat) * Scripting skills (PowerShell, Bash, Command Line) * Office365 administration experience * Availability for occasional night/weekend support * Strong problem-solving and remote troubleshooting skills * Excellent verbal and written communication * Experience with Autodesk and ArcGIS products * A friendly, customer-service mindset * Initiative and a passion for continuous learning * Professionalism and maturity in handling responsibilities

Lead Local IT Support. Drive Plant Success. Grow Your Career. At Clarios, we power progress. As a global leader in advanced energy storage solutions, we believe operational excellence starts with strong, hands-on IT support at the plant level. The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure at the Meadowbrook (Holland, MI) manufacturing facility. The position is primarily based in Holland, MI but will require occasional travel to support the Ft. Wayne site. The Plant IT Technician reports directly to the USCAN Plant Systems East Team Lead with a dotted line relationship to the local plant management teams. We proudly welcome military veterans to apply. Your leadership, technical expertise, and operational discipline are highly valued at Clarios. How You'll Do It: Triage IT hardware, software, and network issues in an office and on the manufacturing plant floor • Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, while following hardware and software standards • Configure and deploy IT equipment on the plant floor, such as Zebras, Satōs, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks • Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards • Facilitate the full PCLM process • Maintain security, appearance, and organization of the server room • Manage SLAs and resolve incidents in ServiceNow • Be the on-site contact for service providers if needed • Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments • Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects • Engage with the USCAN Plant Systems Team to execute projects across the region • Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and assist with quotes for procurement through approved vendors • Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts • Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds • Travel may be required (approximately 10%) . What We Look For: Required: Bachelor's degree plus 1+ year of professional IT technical support experience; OR a 2-year degree plus 2+ years of experience; OR 4 years of relevant combined education and experience. Hands-on experience supporting PCs, printers, thin clients, scan guns, RF devices, and troubleshooting IT hardware and software. Strong understanding of PCs, software installation, reimaging, Intune Active Directory (AD), and Azure environments. Ability to be on-call to resolve urgent IT issues outside of normal business hours. Preferred: Relevant certifications such as A+, Network+, Security+, MCSE, or CCNA. Knowledge of networking and administration concepts, including Access Points, Switches, VOIP, TCP/IP, DHCP, and DNS. Familiarity with ServiceNow, Microsoft Intune, Active Directory, and Azure environments. Veterans: Military candidates with IT, cyber, communications, or systems administration backgrounds are strongly encouraged to apply. Your leadership, technical skills, and operational discipline are highly valued at Clarios. What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

Master Center for Addiction Medicine is seeking a part-time IT Intern who wants to gain valuable hands-on experience in the field of IT. *Note: this is an ONSITE part-time internship. Exact hours and schedule can be negotiated. Master Center for Addiction Medicine is an entirely outpatient treatment center. Master Center approaches the disease of addiction in a comprehensive, evidence-based, and individualized way, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring, peer support services and community recovery organizations. Our practice approach is to provide compassionate care through providers that are committed to treating our patients with dignity, respect, and kindness. The IT intern assists the Systems Administrator with the IT processes at all business locations, though the IT intern will primarily work out of the Glen Allen location. The primary function of this role is to assist with various IT&T oriented projects, initiatives, and services as directed. This assistance ranges from desktop support, incident resolution and reporting, documentation, and general IT administrative and support services. Duties and responsibilities: Set up new laptops and employee accounts, ensuring optimal configuration for performance and usability. Install and update drivers to maintain hardware compatibility and system stability. Perform password resets and unlock user accounts as needed. Replace or troubleshoot faulty electronic equipment (e.g., monitors, keyboards, peripherals). Monitor and manage threat/spam emails, escalating issues when necessary. Resolve minor audio/visual issues in conference rooms and workstations. Assist with inventory management, including tracking hardware and software assets. Upgrade laptops from Windows Home to Pro editions. Upgrade laptops with less than 12GB of RAM to meet performance standards. Conduct basic systems training (e.g., Office 101, Microsoft Teams) for staff. Monitor the ticketing system and respond to incoming IT support requests. Perform routine maintenance on computers, including internal cleaning and reapplication of thermal paste. Set up workstations in an ergonomic and efficient manner tailored to user needs. Shadow and learn from more complex tasks such as server maintenance, network troubleshooting, and cybersecurity practices. Demonstrate a strong interest in technology and a willingness to learn. Apply critical thinking and problem-solving skills to diagnose and resolve technical issues. Assist with other tasks and projects as they arise. Minimum education and/or minimum experience: Associate degree in related field (IT, computer science, etc.) preferred. Minimum one year of experience in IT preferred. Required skills and abilities: Great attention to detail. Strong analytical and problem-solving skills. Excellent customer service-provides excellent IT&T support to our end users Strong communication skills: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Computer Science/Information Systems experience. Proactive and independent with the ability to take initiative. Excellent time management skills with a proven ability to meet deadlines. Please do not contact the office directly. We are conducting all hiring activities through JazzHR, our Applicant Tracking System. Thank you! At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.25/Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

The client Seeking an innovative Help Desk/Desktop Support Specialist in Richmond, Virginia. This position must provide exceptional customer service while providing the end user with desktop, laptop, and tablet support services. The client is seeking a collaborative and innovative team player to serve as a full-time Help Desk Specialist in Richmond, Virginia. This position supports all aspects of the criminal justice system. This position must provide exceptional customer service while providing the end user with desktop, laptop, and tablet support services. Public service offers the opportunity to do important rewarding work while maintaining a healthy work-life balance. If you want to be part of an agency that cares about our constituents, rigorously advocates and promotes opportunities for all Virginians, we'd love to have you join us! What you will do: Helping resolve issues staff are encountering with their hardware and/or software, including desktops, laptops, tablets, printers, scanners, or monitors, as well as Microsoft Office applications. Maintaining an inventory of agency software and hardware. Working with client to manage the refresh process in order to take advantage of equipment upgrades. Providing security for file shares and other applications. What the ideal candidate must possess: A strong work ethic and exceptional customer service skills. Working knowledge of help desk ticketing systems. Troubleshooting skills with ability to resolve problems quickly and thoroughly. Documented experience working as an active, contributing team member, as well as an independent and self-motivated employee. Good oral communications skills with the ability to interact with all levels of agency personnel. Ability to think strategically and cross culturally, and independently implement new initiatives and projects. Ability to articulate, both orally and in written form, clear and concise program objectives and goals and summarize achievements of programs in reports and other documents as requested. Demonstrated ability to meet critical deadlines, handle multiple assignments, changing priorities, and ensure timeliness and quality of completed assignments. Skills: SkillRequired / DesiredAmountof ExperienceHelpdesk and desktop support Required3YearsHardware support (PCs, laptops, tablets, printers, scanners, monitors) Required3YearsMicrosoft Windows 10 and 11Required3YearsMicrosoft Office 365 SupportRequired3YearsRemote user support Required2YearsBasic computer networking knowledge Required2YearsExperience supporting Xerox multifunction hardware Highly desired1YearsExperience with VITA systems or processes Highly desired1YearsHP and/or Dell certification Highly desired1YearsA+ certification Highly desired1Years Powered by JazzHR BSZUsH7iEz

Job Description Timmons Group is seeking a skilled and customer-focused IT Specialist to join our Richmond, VA office. This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys solving complex technical challenges. As an IT Specialist, you'll be a key troubleshooter and support resource for hardware and software across the organization. You'll manage software license servers (e.g., Bentley SELECT, ArcGIS, Adobe, Microsoft, Autodesk), monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide advanced support for critical user issues. Essential Duties and Responsibilities of a successful candidate include but are not limited to: Manage IT services, tools, and licensing components Support end-users and teams in designing solutions and resolving technical issues Collaborate with the Systems Administrator to address networking problems Continuously learn new technical skills and procedures Work independently on projects and deliver effective solutions Skills/Requirements of a successful candidate include but are not limited to: Bachelor's degree in IT, Information Systems, or Computer Science (preferred) 3-5 years of relevant experience (preferred) Strong knowledge of Windows and Linux operating systems Familiarity with virtualization platforms and AutoCAD-related software (a plus) Basic understanding of IPv4 networking Ability to diagnose performance bottlenecks (bandwidth, I/O, memory, CPU) Experience with web application administration (IIS, Nginx, Apache) Proficiency in server OS administration (Windows Server, Ubuntu, RedHat) Scripting skills (PowerShell, Bash, Command Line) Office365 administration experience Availability for occasional night/weekend support Strong problem-solving and remote troubleshooting skills Excellent verbal and written communication Experience with Autodesk and ArcGIS products A friendly, customer-service mindset Initiative and a passion for continuous learning Professionalism and maturity in handling responsibilities Additional Information The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are looking for high energy, creative, flexible, patient, self-starters who are willing to work at a dynamic pace. Candidates must share a commitment to our company's Vision, Mission and Shared Values. Timmons Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status. Timmons Group is a full-service engineering and technology firm recognized nationally as a “Best Firm to Work For” by CE News. With over 15 offices throughout the Mid-Atlantic and Southeast, we provide civil engineering, environmental, economic development, GIS/geospatial technology, landscape architecture, and surveying services to a diverse client base. As one of Engineering News Record's (ENR) Top 500 Design Firms for over 30 years, we are dedicated to being an employer of choice and providing our people with the best resources, technology, and culture to help them thrive in an engaging career development setting. For more information, visit **************** #LI-KH1

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $18.50/Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)