Technical Support Specialist Jobs in Ridgecrest, CA

Salary Range: $67,214 - $117,886 Directly support Naval Air Warfare Center Weapons Division customers by describing the parametric/operational capabilities, quantities, and geographical locations of the most current, viable threat systems available/in-use throughout the world today. **Essential Job Functions:** Identify threats, validate threat via numerous sanctioned Intelligence sources, and describe the threat in the Intelligence Database and/or other written format. Provide Analytical support and population of threat data parameters ensuring data input accuracy for threat system parameters, weapons, systems, and operational modes. Track changes made to Intelligence Database for inclusion in Monthly Delivery Report to customer. Research/create Capabilities Studies for Aircraft, SAMs, ADAs, and Naval vessels. Support Order of Battle efforts for Land, Sea, and Air. Assist with database education/training as required by customer. Support customer meetings/presentations as required by customer. **Required Skills:** Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Bachelor degree with 5+ years of relevant experience, preferably with the military. Will also consider an associate's degree with 7+ years of relevant experience. A current DOD security clearance is required. Top Secret/SCI clearance is preferred. Follow all policies and procedures governing the secure operation and authorized use of DOD information systems. Knowledge of Federal, DOD, and U.S. Navy Guidance. Excellent oral/written communication skills; detail-oriented a must. Experience Microsoft Access, Excel, Word, Power Point. Experience in Electronic Warfare Integrated Reprogramming Database (EWIRDB), EW/ELINT and other Signals Intelligence (SIGINT) data sources. **Desired Skills:** Experience within the Intelligence community preferred. Experience with database modeling, development and queries. Experience with MS Access development and administration. Job Requirements: 6758 **Location** Ridgecrest, CA (Onsite) **Experience** Not Specified **PROCESSING APPLICATION** Hold tight! We're comparing your resume to the job requirements… Based on your it doesn't look like you meet the requirements from the employer. You can still apply if you think you're a fit. Job Requirements of Intelligence Support Analyst: 6758

**Location:** Ridgecrest, CA Job Title: F-35 Help Desk Specialist | Secret clearance **Company Name:** General Dynamics IT **Position Type:** Full Time **Post Date:** 12/01/2024 **Expire Date:** 12/31/2024 **Job Categories:** Engineering, Information Technology Job Description **F-35 Help Desk Specialist | Secret clearance** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. Our work depends on an **Help Desk Specialist** joining our JSF F-35 support team in China Lake, CA. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** * Provides first-tier software, hardware, and printing technical assistance to computer users. * Answers questions or resolve computer problems for clients in person, email, via telephone, or electronically. * May provide assistance concerning the use of computer hardware, software, and printing. * Responds to and diagnoses problems through discussions with users. * Provides timely support to end users on a variety of issues, to includeidentifying, researching, resolving, and following up on technical problems. * Serves as focal point for customer concerns. * Documents, tracks, and monitors the technical problems to ensure a timely resolution. * Interact with multiple teams to include systemadministrators, network technicians, infrastructure technicians, and application engineersto restore service and/or identify and correct core problem. * Simulates or recreates user problems to resolve operating difficulties. * Recommends systems modifications to reduce user problems. * A working knowledge of the M365 office suite, MS Teams, and the windows operating system. **WHAT YOULL NEED TO SUCCEED:** * **Security Clearance Level:** Active Secret clearance * **Required Experience:** * 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer. * Experience providing technical support for microcomputer hardware, networks, account administration, and office automation software via telephone, as appropriate. * Experience with Remedy/Help Desk Management Systems. * Progressive experience in the management of a technical support team. * Experience developing and providing Service Level Agreements and Help Desk deliverables. * **Required Certifications:** (411) Technical Support Specialist Basic: Security+ CE and Industry certification: AZ-900 Microsoft Azure Fundamentals. * **Education:** BS/BA degree in Computer Science, Information Sciences, or related IT discipline. Allowable Substitution: 6 years of work experience without a degree or 2 years of experience with an AS/AA Degree. * **Location:** Onsite in China Lake, CA. * **US Citizenship required** **GDIT IS YOUR PLACE:** * 401K with company match * Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career * Professional growth opportunities including paid education and certifications * Cutting-edge technology you can learn from * Rest and recharge with paid vacation and holidays | Contact Information **Company Name:** **Website:**

The Computer User Support Specialist, Junior supports the Information Technology/Information Management (IT/IM) Department, Code 720000D/E contract. The IT/IM Department's mission is to provide IT and Cybersecurity support services to the Naval Air Warfare Center Weapons Division (NAWCWD). The IT/IM Department is a Naval Air Systems Command (NAVAIR)-wide Competency responsible for providing the people, processes, technologies, facilities, skills, knowledge, and abilities necessary to support development, planning, execution, monitoring and life cycle support of IT/IM programs and activities within the Weapons Division command. The IT/IM Department provides non-Navy Marine Corps Intranet (NMCI) products and services including corporate IT solutions, tools, and site/customer specific support. The mission of the IT/IM Department is to ensure that the NAWCWD IT infrastructure, tools, applications, etc. are compliant with current and future DoD regulations, are continually operational and functioning to meet the end user's needs and requirements, and are being modified on a continual basis to account for new and changing technologies and to combat against new and existing IT threats. The Computer User Support Specialist, Junior provides technical assistance to computer users. He or she answers questions or resolves computer problems for clients in person, or via telephone or electronically. He or she may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Clearance required: Secret Final/Top Secret eligible Equal Opportunity Employer/Veterans/Disabled Pay Transparency Nondiscriminatory Provision

Responsibilities & Qualifications RESPONSIBILITIES Provide technical assistance to computer users, offering timely and effective support to address inquiries and resolve computer-related issues, demonstrating a strong understanding of computer hardware, software, and peripherals. Answer questions and troubleshoot computer problems for clients, utilizing a combination of technical knowledge and problem-solving skills to diagnose and resolve hardware and software issues, and provide guidance on the use of computer applications, including printing, installation, word processing, electronic mail, and operating systems. Assist users with computer hardware and software, including tasks such as printer setup, software installation, troubleshooting common software applications, and providing guidance on operating systems, ensuring that users can effectively utilize their computing resources. Engage with users in person, via telephone, or electronically to provide technical support, maintaining a professional and customer-focused approach to ensure a positive user experience. Collaborate with senior support specialists and IT staff to escalate complex issues and provide timely and effective resolutions while documenting user inquiries and resolutions to contribute to the development of knowledge base articles and user guides. Stay informed about emerging technologies and industry best practices, and participate in training and skill development activities to enhance technical knowledge and proficiency in providing user support. REQUIRED QUALIFICATIONS Active Top-Secret Clearance Active IAT II certification 3-10 years' of experience providing technical assistance to computer users Bachelor's degree in an IT related discipline (preferred) Overview We are seeking a Computer User Support Specialist - Journeyman to join our team in Ridgcrest, CA. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Ridgecrest, California Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: up to 20% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Active Top Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WAGE INFORMATION Target salary range: $67,000 - $78,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Responsibilities & Qualifications RESPONSIBILITIES Provide technical assistance to computer users, offering timely and effective support to address inquiries and resolve computer-related issues, demonstrating a strong understanding of computer hardware, software, and peripherals. Answer questions and troubleshoot computer problems for clients, utilizing a combination of technical knowledge and problem-solving skills to diagnose and resolve hardware and software issues, and provide guidance on the use of computer applications, including printing, installation, word processing, electronic mail, and operating systems. Assist users with computer hardware and software, including tasks such as printer setup, software installation, troubleshooting common software applications, and providing guidance on operating systems, ensuring that users can effectively utilize their computing resources. Engage with users in person, via telephone, or electronically to provide technical support, maintaining a professional and customer-focused approach to ensure a positive user experience. Collaborate with senior support specialists and IT staff to escalate complex issues and provide timely and effective resolutions while documenting user inquiries and resolutions to contribute to the development of knowledge base articles and user guides. Stay informed about emerging technologies and industry best practices, and participate in training and skill development activities to enhance technical knowledge and proficiency in providing user support. REQUIRED QUALIFICATIONS Active Top-Secret Clearance Active IAT II certification 3-10 years' of experience providing technical assistance to computer users Bachelor's degree in an IT related discipline (preferred) Overview We are seeking a Computer User Support Specialist - Journeyman to join our team in Ridgcrest, CA. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Ridgecrest, California Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: up to 20% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Active Top Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WAGE INFORMATION Target salary range: $67,000 - $78,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Our client, a growing specialized health service provider, is looking for a contract to hire Technical Support Specialist to join its team in Concord, CA. This will be a 3 month, contract to hire position. Responsibilities Deliver technical support to users for resolving computer, tablet, and smartphone issues. Maintain current knowledge of technological advancements and adapt to support new technology and systems as they are introduced. Assess the organization's technology usage and requirements, recommending improvements such as hardware and software upgrades. Configure laptops, phones, and tablets for new employees. Conduct weekly new hire orientations and provide user support. Manage user accounts in Office365, including password resets, distribution group management, and contact information updates. Support audio/visual requirements for in-person and remote office meetings utilizing platforms like Zoom and Microsoft Teams. Troubleshoot printer/copier issues. Handle Microsoft Intune-Mobile Device Management and laptop/tablet encryption, as well as personal device management. Utilize the Zendesk Ticketing System for incident tracking and resolution. Occasional travel to branch offices when required. Requirements 3-5 years of experience supporting end users Working experience with O365 Imaging software and internet browsers Network and connectivity troubleshooting experience Experience supporting Windows Experience with Microsoft Intune Expected hourly pay range $23 - $28 Exact compensation may vary based on skills, experience, and location. About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People!

What is your role as an IT intern? Lead and improve analytical programs and present the results of your business unit/category/region to leaders. Analyze the variable, granular data of your business and regularly use advanced models to deliver business insights across diverse business domains. Answer and anticipate critical business questions and opportunities and deliver insights to the business in ways that make significant impacts. Demonstrate use of data visualization (Tableau, Power BI, Excel), and analytic tools (Python, R, SQL, KNIME/Alteryx) to grasp the business insights from our mountains of data. Collaborate with multifunctional teams (Marketing, Finance, IT, Sales) to improve key business priorities based on your data-driven insights. This is a 12-month contract role, where you will be required to dedicate 3-4 days a week towards the internship. Job Qualifications Studying towards bachelor's or master's degree in quantitative field (Computer Science, Engineering, Applied Math, Statistics, Physics, Analytics, etc.) or equivalent work experience on a part time basis. Experience using analytics techniques (AI/Machine Learning, Econometrics, Operations Research, Statistics, Root Cause Diagnostics) to tackle defined business problems. Ability to demonstrate, translate, and communicate sophisticated data into simple conclusions and business actions. Strong interpersonal skills including the ability to deliver a clear story to influence agreement to your recommendations with data and insights. Data management and visualization skills/tools in one or more of the following: Databricks, SQL, KNIME, Tableau, Power BI, JMP/SPSS or similar). Proficient in Python/R or demonstrated technical aptitude and willingness to learn. Self-motivated to work with diverse business scenarios, prioritizing multiple priorities, and have a business and consultancy mind-set, while technically (data) savvy, and passionate about discovering new/innovative ways of doing things. About us We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Pampers , Pantene and more. Our community includes operations in approximately 70 countries worldwide. Visit ***************** to know more. Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas. We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, disability, or any other legally protected factor. Procter & Gamble Our goal is to use every opportunity we have -no matter how small- to set change in motion. To be a force for good and a force for growth. For you, for the world, and for every generation to come. Job Schedule Part time Job Number R000115479 Job Segmentation Internships (Job Segmentation)

Horizon Technologies is one of the fast growing, CA based organization specializing in IT consulting and business services for mid to large size organizations. Our team has excellent track record of providing excellent career Counseling and Placements in the shortest time. Horizon technologies offering Fresh H1B (2015-16) Sponsorship - H1B Transfer Expert, Cap exempt and GC processing for OPT, CPT, EAD, L2 EAD so hereby am sending you the mail regarding the company and the recent requirements we got from the clients, Please look at below details & benefits from Horizon and if you are interested reply back to me with your updated resume and brief email ASAP. I will appreciate for references. As a company, Horizon has strengths that are hard to find. For more than a decade, we have acquired, assembled and integrated the dynamic capabilities modern businesses need to succeed in the global marketplace. When we begin working with you, our strengths become your own. Horizon Technologies specializes in Application Development/Administration, providing IT services to Fortune 500+ companies. Some of our clients, to whom our consultants provide services are Fujitsu America, PLA, Sonata, Stryker, John Deer, HCL, AT&T, Cognizant, IBM, pfizer, gmac.com, TCS, Wipro, Texas instruments, Wells Fargo, Abercrombie & Fitch, Citigroup, Toyota Motors, GM, AAA insurance, Hartford Insurance, Quilogy, Capital One group, Sprint, Embark, Cingular, Verizon, Bank of America, JPMC, Nation Wide, Bayer, Freddie Mac, Armstrong, Minolta, Nestle, Cisco, Patni, Bell south, Ford, ORACLE, Microsoft, Mahindra Satyam etc. Training Credentials : (Hands on Session) • Live Online TRAINING Programs • Duration of Courses is 4-5 weeks • Class will be on Monday to Friday • Class Duration is 1:00 hr to 2:00 hrs per day. • REALTIME EXAMPLES with all the topics mentioned in course contents • We are offering best online Training with real time project by 10+ year's expert trainers • Accommodations are provided • 100% job placement • Personalized training methodologies • Accessible lab facilities • Mock-Interviews and doubt clarification sessions • Help and support during interview preparation and on project support • Aggressive marketing team with more than 10 years of experience Top Notch Training Programs: • JAVA UI • Java/J2EE • QA Selenium • Business Analyst • Data Analyst • Tableau • IOS, iPhone • Android • Hadoop • .Net • WCS • Sales Force • Microsoft Dynamics. Welcoming OPT/ CPT/ H1B/ GC/ Citizens (Fresher and experienced professionals) for our consulting needs Horizon is a leading IT services Company with a strong customer base across United States. Benefit Expenses bear by the Company: • Corporate Training • H1B sponsorship • Green card processing for Eligible candidates • Sales support for deployment onto projects • Technical support while on the projects Job Descriptions Java/J2EE Developer Required Skills • JAVA, J2EE, Sun One Application Server, Sybase, Oracle • JSP, Servlets, Struts, Spring framework • Serena Dimension or other version control systems • Quality Center or other requirements/test tracking systems • Work with the development team in design, development, build and deployment. • Assist the technical lead with estimating, tracking and reporting. • Participate in requirements / test case / other reviews. • Mentor other the development team members in web development, test practices, OO design, and J2EE architecture .NET DEVELOPER Required skills • Microsoft SQL Server 2005/2008, MySQL or other relational databases including stored procedures, views and triggers • Microsoft SQL Server Reporting Services or other reporting tool • Microsoft Visual Studio 2005/2008/2010, VB.NET, C#, ASP.NET • Microsoft Visual Basic • LINQ • ASP, VBScript, HTML, JavaScript, AJAX, CSS, XML, XSLT • Web page design • Windows application design BI SQL Data Warehouse Developer Required Skills • MS SQL Server • Strong database design and development experience • Experience with T-SQL queries and stored procedures • Experience with MDX and OLAP • Experience with SSIS and SSRS • Experience with SSAS is a plus • Experience with optimizing database design, analyzing data, queries & DDL • Able to tune Indexes and perform maintenance • Excellent problem solving skills and analytical skills Selenium QA Tester with Retail on E-Commerce Required Skills • experience in Automation testing. • Experience in testing on all three components of Selenium • Selenium IDE • Selenium Remote Control for automating Web App UI testing • Selenium Grid Types of Testing: • UI testing • Browser based testing • API Testing If you have any questions, please feel free to give me a call at ************/EXT-5059. Qualifications Bachelors / Masters - Computer Science, Information technology, Skills - C, C++, SQL, Etc...... Additional Information Thanks & Regards, Ravi Teja Sr.Technical Recruiter Horizon Technologies Inc 1270 Oakmead Parkway, Suite # 115 Sunnyvale CA 94085 Ph: ************** Ext: 5059 E-mail id: raviteja@horizontechnolcom

The objective of the lT Technician contract is to provide all personnel, supervision and other services necessary to perform lT technical services for systems involved. Actively participates in all exercises and contingency operations, to include preparation for contingency action plans and continuity of operations plans. Use varied functions of multiple office automation software to produce a wide range of documents, formats, etc. Daily and Monthly Responsibilities: Maintain existing systems and environments IAW disciplined engineering practices and sustain applications, databases and interfaces in compliance with applicable DHA. Support system sustainment activities to include maintaining existing legacy systems and environments and to sustain applications, databases and interfaces. Provide application services to support, maintain and operate systems or services. Create and test backups of data, provide data cleansing services, verify data integrity, implement access controls. Maintains system computer manuals containing start-up instructions, system loading, and restart and recovery procedures lnstall, support and maintain computer systems. Plan and respond to service outages. Diagnose software and hardware failures to resolution. lmplement and ensure security preventive measures are fully functioning. Monitor and enhance system performance. Utilize remedy tracking database for current, and historical, tracking of customer req uirements. Performs server maintenance and management to ensure security and appropriate levels of access. Manages information backup and recovery functions to ensure the integrity of information stored on network equipment. Manages information access and distribution through the use of Active Directory and other network management tools. Provide Help Desk Tier 1, Tier 2 and/or Tier 3 support for technical assistance, order processing, support of multiple software versions, training, warrant, and maintenance.

This is a public notice flyer to notify interested applicants of anticipated vacancies through the Certain Competitive Service / Modified Direct Hire Authority. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Learn more about this agency Help Overview * Accepting applications * Open & closing dates 05/23/2024 to 11/27/2024 * Salary $69,729 - $131,452 per year * Pay scale & grade DS 3 - 4 * Help Location FEW vacancies in the following location: * China Lake, CA * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required Occasional travel - You may be expected to travel for this position. * Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. * Appointment type Permanent * Work schedule Full-time * Service Competitive * Promotion potential 4 * Job family (Series) * 2210 Information Technology Management * Supervisory status No * Security clearance Top Secret * Drug test Yes * Announcement number DE-12424653-24-EJS * Control number 792527500 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency U.S. Citizens Help Duties * You will be required to perform cyber security risk assessments, physical security assessments, user awareness training, system auditing and compliance requirements. * You will perform responsibilities related to cybersecurity compliance, technical support and customer service. * You will perform IT review of new equipment prior to procurement and throughout the acquisition process. * You will coordinate with users to clarify requirements, obtain missing data, explain processing delays, discuss priority adjustment options, discuss alternative process methods and anticipated time of process completion. Help Requirements Conditions of Employment * Must be a US Citizen. * Must be determined suitable for federal employment. * Must participate in the direct deposit pay program. * New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov * Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. * Males born after 12-31-59 must be registered for Selective Service. * You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. * This position is designated as a Cyber IT/Cybersecurity Workforce position. You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area S010 intermediate level within 12 months of appointment. * Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing. * This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time. Qualifications DS-04: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09/10 grade level or DS-03 pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate all of the following:1) Expertise with IT systems, plans, functions, as well as security operations; 2) Highly proficient in a variety of computer platforms, networks, and software applications; 3) Performing responsibilities related to cybersecurity compliance, technical support and customer service: and 4) Extensive knowledge of Risk Management Framework and authorization of documentation. DS-03: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05/08 grade level or DS-02 pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate all of the following: 1) Understanding of IT systems, plans, functions and an understanding of Risk Management Framework; 2) Knowledgeable in a variety of computer platforms, networks, and software applications; 3) Performing responsibilities related to cybersecurity compliance, technical support and customer service: and 4) Clarifying requirements, obtaining missing data, explaining processing delays, discussing priority adjustment options, discussing alternative process methods and anticipating time of process completion. Additional qualification information can be found from the following Office of Personnel Management website:Information Technology (IT) Management Series 2210 (Alternative A) (opm.gov) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education DS-04: Applicants can also qualify for the position if they successfully completed a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; OR have successfully completed 3 full years (54 hours) of progressively higher graduate level education leading to a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. DS-03: Applicants can also qualify for the position if they successfully completed a master's or equivalent graduate degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks; OR have successfully completed 2 full years (36 hours) of progressively higher graduate level education leading to a master's degree or equivalent graduate degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Additional information This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: ***************************************************************************** Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You will be rated based on the information provided in your resume, along with your supporting documentation. If selected, you may be required to provide additional supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All qualification requirements must be met before being considered for any vacancies. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience.TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package. Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified. Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference? You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too. If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor Are you a disabled veteran or claiming 10-point veterans' preference? If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference. You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). ******************************************* Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.). Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply Interested Applicants must submit resumes/application packages to: ************************************************************************ Facsimile applications will not be considered. All resumes/applications must be received no later than the close date of this flyer. It is the applicant's responsibility to verify that all information in their resume and documents, are received, legible, and accurate. HR will not modify answers/documents submitted by an applicant. Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Agency contact information Michael Gamboa Phone ************** Email ********************************* Address NAVAIRWARCENWPNDIV CHINA LAKE 1 Administration Circle China Lake, CA 93555-6100 US Learn more about this agency Next steps Qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews. Our evaluation will be based on the information you provide. You should expect that we will verify performance, suitability, and security information and take that information into account in making employment offers. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience.TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package. Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified. Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference? You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too. If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor Are you a disabled veteran

Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will conduct and participate in technical research and development to enable continuing innovation within the range infrastructure. You will ensure that system hardware, operation systems, software systems, and related procedures adhere to organizational policies. You will be responsible for hardening Windows and Linux systems per requirements, to include Operating System (OS) patching, software patching, and anti-virus software management. You will be involved in installing and programming routers and multi-layer network switches, to include routing, plans, and managing Access Control Lists. Requirements Conditions of Employment Qualifications DS-04: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-09) or pay band (DS-03) in the federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate duties related to the following: 1) Supporting the implementation and execution of the Risk Management Framework (RMF), ensuring compliance with security policies and procedures; 2) Providing provision, installation/configuration, operation, and maintenance of systems hardware and software and related range support infrastructure; 3) Evaluating information systems to ensure system security is compliant with requirements; 4) Managing multiple projects/efforts to effectively implement cybersecurity compliance across the Department. DS-03: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-07) or pay band (DS-02) in the federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate duties related to the following: 1) Supporting the implementation and execution of the Risk Management Framework (RMF), ensuring compliance with security policies and procedures; 2) Assisting with provision, installation/configuration, operation, and maintenance of systems hardware and software and related range support infrastructure; 3) Assisting with evaluating information systems to ensure system security is compliant with requirements; 4) Assisting with managing multiple projects/efforts to effectively implement cybersecurity compliance across the Department. Additional qualification information can be found from the following Office of Personnel Management website: ************ opm. gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. , professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: DS-04: Ph. D. or equivalent doctoral degree OR 3 full years (54 hours) of progressively higher graduate level education leading to a Ph. D. or equivalent doctoral degree DS-03: Master's degree or equivalent graduate degree OR 2 full years of (36 hours) progressively higher level graduate education leading to a master's degree or equivalent graduate degree Education must be accredited by an accrediting institution recognized by the U. S. Department of Education in order for it to be credited towards qualifications (************ ed. gov/). Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U. S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Education Substitution - If you are using education to meet all or part of the qualification requirements, you must submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. See OPM's General Policies for information on crediting education. ************ opm. gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/%20-%20url=General-Policies Foreign Education: Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information, visit: *********** ed. gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog. html Additional Information This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. Vacancies filled from this announcement may be filled at any grade level listed. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: *********** secnav. navy. mil/donhr/Documents/CivilianJobs/FedCivAnnuitants. pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.

Job Description Job Title : IT and Communications Specialist Job Type : Full-time The IT and Communications Specialist will be responsible for maintaining seamless communication and data transfer capabilities between the requiring office's software applications, upgraded versions, and the Human Capital Development Department. This role entails managing anti-virus software, ensuring virus-free data transmission, and facilitating real-time voice and data communication over the Internet and Local Area Network (LAN). The IT and Communications Specialist will play a vital role in supporting efficient operations and collaboration within the department. Responsibilities: Interface with requiring office software applications and their upgraded versions to facilitate smooth data transfer and communication. Maintain state-of-the-art anti-virus software to ensure the security and integrity of all data transmissions. Perform regular scans and checks to confirm that all media, files, and data are virus-free before delivery. Ensure continuous Internet and Local Area Network (LAN) connectivity for real-time communication with the Human Capital Development Department. Troubleshoot and resolve any technical issues related to data transfer, communication, and connectivity. Collaborate with IT teams to implement necessary updates, patches, and security measures to maintain optimal performance. Provide technical support and guidance to department personnel regarding data transfer, software usage, and communication tools. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). A minimum of 2 years of experience in IT support, network administration, and communications management. Proficiency in configuring, troubleshooting, and maintaining software applications, including their upgraded versions. Strong understanding of anti-virus software, cybersecurity protocols, and data protection measures. Powered by JazzHR FQyFwZxTiG

SMX is seeking a highly motivated Helpdesk Technician with demonstrated proficiency in customer service and support. This position requires the ability to obtain a DoD secret security clearance which requires US citizenship for work on a DoD contract. Essential Duties & Responsibilities Provides first level technical support for personnel in various locations who have NMCI assets and peripherals Generates, monitors, and tracks Move-Add-Change (MAC) requests for funded services Addresses, escalates and/or tracks local technical issues and remediation Facilitates collection of functional requirements from staff and end-users Identifies and documents the current functional requirements of NAWCWD applications Follows Configuration Management (CM) processes and utilization of tools identified Submits Account buildouts for customers Required Skill & Experience Required clearance: Secret or the ability to obtain Proficient with Windows Operating Systems Proficient with Microsoft Office Strong customer service skills Desired Skills & Experience Proficient user of NET and HPSM Knowledge of NMCI, Field Services, and STRAN processes and procedures General IT certifications IT college credits Application Deadline: January 6, 2025 #LI-KK1 #CJPOST The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is:$42,200—$63,400 USD At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans. Selected applicant will be subject to a background investigation.

Responsibilities & Qualifications RESPONSIBILITIES * Provide advanced technical assistance to computer users, demonstrating a deep understanding of computer hardware, software, and peripherals and offering expert support to address inquiries and resolve complex computer-related issues in person, via telephone, or electronically. * Answer questions and troubleshoot computer problems for clients, utilizing extensive technical knowledge and problem-solving skills to diagnose and resolve hardware and software issues, and provide guidance on the use of computer applications, including printing, installation, word processing, electronic mail, and operating systems. * Assist users with advanced computer hardware and software tasks, including printer setup, software installation, troubleshooting complex software applications, and providing expert guidance on operating systems, ensuring that users can effectively utilize their computing resources. * Engage with users in a professional and customer-focused manner, providing exceptional support and ensuring a positive user experience, while collaborating with junior support specialists and IT staff to escalate complex issues and provide timely and effective resolutions. * Document user inquiries and resolutions, and contribute to the development of knowledge base articles and user guides, leveraging expertise to provide mentorship and guidance to junior support specialists, and participate in training and skill development activities to stay informed about emerging technologies and industry best practices. REQUIRED QUALIFICATIONS * Active Top-Secret Clearance * Active IAT III certification * 10-16 years' of experience providing technical assistance to computer users * Bachelor's degree in an IT related discipline (preferred) Overview We are seeking a Senior Computer User Support Specialist to join our team in Ridgcrest, CA. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Ridgecrest, California * Type of environment: Office * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. * Amount of Travel: up to 20% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Active Top Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WAGE INFORMATION Target salary range: $114,000 - $132,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Responsibilities & Qualifications RESPONSIBILITIES Provide advanced technical assistance to computer users, demonstrating a deep understanding of computer hardware, software, and peripherals and offering expert support to address inquiries and resolve complex computer-related issues in person, via telephone, or electronically. Answer questions and troubleshoot computer problems for clients, utilizing extensive technical knowledge and problem-solving skills to diagnose and resolve hardware and software issues, and provide guidance on the use of computer applications, including printing, installation, word processing, electronic mail, and operating systems. Assist users with advanced computer hardware and software tasks, including printer setup, software installation, troubleshooting complex software applications, and providing expert guidance on operating systems, ensuring that users can effectively utilize their computing resources. Engage with users in a professional and customer-focused manner, providing exceptional support and ensuring a positive user experience, while collaborating with junior support specialists and IT staff to escalate complex issues and provide timely and effective resolutions. Document user inquiries and resolutions, and contribute to the development of knowledge base articles and user guides, leveraging expertise to provide mentorship and guidance to junior support specialists, and participate in training and skill development activities to stay informed about emerging technologies and industry best practices. REQUIRED QUALIFICATIONS Active Top-Secret Clearance Active IAT III certification 10-16 years' of experience providing technical assistance to computer users Bachelor's degree in an IT related discipline (preferred) Overview We are seeking a Senior Computer User Support Specialist to join our team in Ridgcrest, CA. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Ridgecrest, California Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: up to 20% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Active Top Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WAGE INFORMATION Target salary range: $114,000 - $132,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will ensure that all users have the requisite security clearances, access authorization, awareness, and training of their cyber security responsibilities for U. S. Government Agency under their purview before being granted access to those systems. You will initiate protective or corrective measures under supervision when a cyber-security incident or vulnerability is discovered. Ensure that processes are executed for proper reporting and cleanup of each occurrence. You will maintain current and accurate Risk Management Framework (RMF) assessments, authorizations, and documentation throughout each fiscal year and execute regular, schedule and unscheduled assessments. You will ensure authorized users have and understand a process for reporting all cyber security related events, potential threats, and vulnerabilities to the ISSO. Requirements Conditions of Employment Qualifications Your resume must demonstrate one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to demonstrating the four competencies above, your resume must also demonstrate at least one year of specialized experience at or equivalent to the DS-02 pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate some or all of the following: 1) Demonstrating knowledge in Risk Management Framework (RMF) implementation and execution; 2) Evaluating information systems to ensure system security is in compliance (system hardening requirements); 3) Managing multiple projects and efforts to effectively implement cybersecurity compliance. Additional qualification information can be found from the following Office of Personnel Management website: ************ opm. gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. , professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Master's or equivalent graduate degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR 2 full years (36 hours) of progressively higher graduate level education leading to a master's degree or equivalent graduate degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Additional Information This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: *********** secnav. navy. mil/donhr/Documents/CivilianJobs/FedCivAnnuitants. pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.

The Computer Network Support Specialist, Senior supports the Information Technology/Information Management (IT/IM) Department, Code 720000D/E contract. The IT/IM Department's mission is to provide IT and Cybersecurity support services to the Naval Air Warfare Center Weapons Division (NAWCWD). The IT/IM Department is a Naval Air Systems Command (NAVAIR)-wide Competency responsible for providing the people, processes, technologies, facilities, skills, knowledge, and abilities necessary to support development, planning, execution, monitoring and life cycle support of IT/IM programs and activities within the Weapons Division command. The IT/IM Department provides non-Navy Marine Corps Intranet (NMCI) products and services including corporate IT solutions, tools, and site/customer specific support. The mission of the IT/IM Department is to ensure that the NAWCWD IT infrastructure, tools, applications, etc. are compliant with current and future DoD regulations, are continually operational and functioning to meet the end user's needs and requirements, and are being modified on a continual basis to account for new and changing technologies and to combat against new and existing IT threats. The Computer Network Support Specialist, Senior analyzes, tests, troubleshoots, and evaluates existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. He or she performs network maintenance to ensure networks operate correctly with minimal interruption. He or she may supervise other Computer Network Specialists. Clearance required: Secret Final/Top Secret eligible Saalex Solutions, a division of Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. We employ a workforce of over 600 at military and NASA installations nationwide and have offices in Camarillo CA, Rockledge FL, Newport RI, Ridgecrest CA, Corona CA and Keyport WA. Equal Opportunity Employer/Veterans/Disabled Pay Transparency Nondiscriminatory Provision

Responsibilities & Qualifications RESPONSIBILITIES Provide technical assistance to computer users, offering prompt and courteous support to address inquiries and resolve computer-related issues, either in person, via telephone, or electronically, demonstrating strong communication and customer service skills. Answer questions and troubleshoot computer problems for clients, utilizing a combination of technical knowledge and problem-solving abilities to diagnose and resolve hardware and software issues and provide guidance on the use of computer peripherals and applications. Assist users with computer hardware and software, including tasks such as printer setup, software installation, troubleshooting word processing and email applications, and providing guidance on operating systems, ensuring that users can effectively utilize their computing resources. Collaborate with senior support specialists and IT staff to escalate complex issues and provide timely and effective resolutions while maintaining a high level of professionalism and customer satisfaction. Document user inquiries and resolutions and contribute to the development of knowledge base articles and user guides to facilitate self-service support and improve overall user experience. Stay informed about emerging technologies and industry best practices and participate in training and skill development activities to enhance technical knowledge and proficiency in providing user suppor REQUIRED QUALIFICATIONS Active Top-Secret Clearance Active IAT II certification 3 years' of experience providing technical assistance to computer users Bachelor's degree in an IT related discipline (preferred) Overview We are seeking a Junior Computer User Support Specialist to join our team in Ridgcrest, CA. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Ridgecrest, California Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: up to 20% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Active Top Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WAGE INFORMATION Target salary range: $66,560 - $66,560. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Responsibilities & Qualifications RESPONSIBILITIES * Provide technical assistance to computer users, offering prompt and courteous support to address inquiries and resolve computer-related issues, either in person, via telephone, or electronically, demonstrating strong communication and customer service skills. * Answer questions and troubleshoot computer problems for clients, utilizing a combination of technical knowledge and problem-solving abilities to diagnose and resolve hardware and software issues and provide guidance on the use of computer peripherals and applications. * Assist users with computer hardware and software, including tasks such as printer setup, software installation, troubleshooting word processing and email applications, and providing guidance on operating systems, ensuring that users can effectively utilize their computing resources. * Collaborate with senior support specialists and IT staff to escalate complex issues and provide timely and effective resolutions while maintaining a high level of professionalism and customer satisfaction. * Document user inquiries and resolutions and contribute to the development of knowledge base articles and user guides to facilitate self-service support and improve overall user experience. * Stay informed about emerging technologies and industry best practices and participate in training and skill development activities to enhance technical knowledge and proficiency in providing user suppor REQUIRED QUALIFICATIONS * Active Top-Secret Clearance * Active IAT II certification * 3 years' of experience providing technical assistance to computer users * Bachelor's degree in an IT related discipline (preferred) Overview We are seeking a Junior Computer User Support Specialist to join our team in Ridgcrest, CA. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Ridgecrest, California * Type of environment: Office * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. * Amount of Travel: up to 20% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Active Top Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WAGE INFORMATION Target salary range: $66,560 - $66,560. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.