Technical Support Specialist Jobs in Roseville, CA

Millennium Corporation is hiring a Computer Support Specialist in Sacramento, CA. An active Secret Clearance is required. In this role, you will provide desktop support for our customer, the US Army Corps of Engineers, and be expected to work an 8-hour shift, Monday-Friday. Performs technical, operational, and training support to users with computers Install and test computers, printers or configure operating systems Load programs and other application software programs Troubleshoot a variety of technology devices, coordinate needed repairs, and resolve computer system problems Qualifications Candidate must have an active Secret Clearance An associate's degree and 1 year of relevant work experience. A college degree can be substituted with at least 6 years of work experience Possess an IAT Level I certification such as A+ CE, CCNA-Security, CND, Network+ CE, SSCP, or a Security + CE (IAT Level 2) Must be willing to work onsite in a secured facility Prior experience operating Windows 10 and using the Remedy ticketing system Possess strong communication and analytical skills Exercise independent judgment and collaborate well amongst your team Prior DOD experience is preferred and prior experience working with Xerox, Lexmark, HP or Ricoh printer Business Development Assist with Business Development activities as required to support Millennium's strategic business objectives, which may include but not limited to participation in technical interviews, creation of technical documentation, general proposal writing support and proposal color reviews. Physical Requirements Must be comfortable with prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10-15 pounds at a time.

Position Overview: We are seeking a skilled Desktop Support Analyst to join our team, focusing on the migration to Microsoft 365 (M365). This role involves providing technical support to end-users, ensuring a smooth transition to M365, and troubleshooting any issues that arise during the migration process. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and experience with M365 migrations. Key Responsibilities: Provide in-person support for people who are migrating to a new M365 tenant Assist users with the migration process, using Quest on demand migration software Assist users with the migration process, using ShareGate migration software Assist users with logging in to the new environment by leveraging multiple technologies, including multi-factor authentication Assist users with launching Microsoft 365 applications in the new environment Assist users with locating their files, email, OneNote, Planner, and Teams features in the new M365 environment Assist users with various M365-related questions Document issues and their resolution using ServiceNow Qualifications: Technical Skills: Strong knowledge of Microsoft 365 applications, including Outlook, OneDrive, SharePoint, and Teams. Must have experience with Quest, Sharegate and MFA. Experience: Previous experience in desktop support, particularly with M365 migrations, is highly desirable. Problem-Solving: Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues quickly. Communication: Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Customer Service: A customer-focused approach, with a commitment to providing high-quality support and ensuring user satisfaction. Experience within a healthcare industry is a huge plus, expected to follow HIPPA and Healthcare guidelines.

High School Diploma or equivalent. 1 year of IT service/help desk operations experience. Complete service requests and troubleshoot computer and device problems via the telephone & web channels. Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment.

Project description, skill set required: Seeking an ITSSS whose primary duties will be to assist with the on-site MIS support at customer locations. This assignment will primarily be with a team that focuses on one customer's IT needs, while maintaining standards defined by the Department of Technology. This assignment will also help with needs on other customer sites as needed. This role will require: Strong customer service skills Knowledge of Active Directory or other identity management system Attention to detail Ability to work with rapidly changing priorities Experience with troubleshooting Windows systems Good verbal and writing skills for customer interaction and documentation Second-level Service Desk support tickets (85% remote and 15% desk-side), resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity. Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages. Update both hardware and software assignments in Manifest. Assist users in operating systems, application programs, utilities, and hardware operations. Image, install and move IT-related equipment.

Duration: 12 months Rate: $21/hr on W2 o These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule. o New workers starting on assignments will be onsite at the TSC: Provides opportunity for in-person training and mentorship from fellow team members • Workers to be assessed for hybrid work model: Workers will be assessed based on criteria such as training completion, grasp of training material, ability to work independently and meeting assignment metrics These are Customer-focused IT Help Desk positions. Minimum of 35WPM. No degree requirement but preferred; any computer related certification qualify as well. Candidates with 1 year help desk/customer service experience. Shifts are TBD. What are the top personality traits or skills sets that make a contractor successful at the TSC? - Windows Microsoft application experience - Troubleshooting IT related issues (preferably with call center experience) - iOS (iPhone, iPad) application support and troubleshooting - Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device - Driven to help and support clients with outstanding customer service. - Ability to meet attendance expectations.

LeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world. Title: Desktop Technician 2 Location: Onsite, El Dorado Hills CA Duration: 3+ Months (Possibility of an extension & Potential to Convert to Permanent/FTE) Job id: 24-01927 Rate $20- $26/hour. (DOE) Job Description: What key words or phrases would you like to see that stand out on a resume? Service Marketplace experience Ticketing system experience Active directory experience Help Desk experience Computer and equipment configuration Organizational/ Leadership experience Can you tell us any specific program or platforms the candidates need to have experience or knowledge in? SMP Active Directory Day to Day Responsibilities of this Position and Description of Project: Flex between supporting customer calls/chats and performing on site(s) field services work for user technical assistance (dependent on demand and customer need) Configure, deploy, and support various computers, networking, phones, mobile devices, audio-video, and other equipment and software related to the end-user computing environment Also support PC refresh activities. Perform software installation and troubleshooting. Communicate and resolve issues in a professional and timely manner. Adhere to established SLAs for calls and tickets Assist users remotely using BeyondTrust application Troubleshoot issues related to Laptop/Desktop, Printers, Active Directory, and other IT applications Experience troubleshooting O365 Apps, internet browser, Network, VPN, Operating system, etc Documenting processes and maintaining knowledge base articles Use of knowledge base to identify solutions to user issues Collaborating with internal departments to ensure that IT needs are met Escalate, if required, unresolved problems to a higher level of support Diagnose & troubleshoot all IT related issues for Desktops, Laptops, Mobiles through remote access. MAC experience a plus. Installation, configuration and troubleshooting Office 365 products, Windows 10, Microsoft Authenticator, VPN, wireless, mobility, software deployment Troubleshoot issues related to hardware, network connectivity, printers, and software applications Working knowledge on Active Directory, group policies, Share drive, DNS, Network Permissions Engage service providers to solve other IT infrastructure issues Ensure compliance with all BSC policies & procedures in all related areas Troubleshooting for known errors and workarounds Self-motivated to find solutions to customer issues under guidance from senior members of the team Provide support from within the office (this is not a remote position) Assist with various projects as needed Ability to participate in on-call weekend rotation support Ability to lift 40 pounds Other duties as assigned To know more about current opportunities at LeadStack , please visit us on *********************************

Computer Client Support Analyst, Asc Sacramento, CA 12 Months Pay: $21 per hour Typing test required. o These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule. o • New workers starting on assignments will be onsite at the TSC: Provides opportunity for in-person training and mentorship from fellow team members • Workers to be assessed for hybrid work model: Workers will be assessed based on criteria such as training completion, grasp of training material, ability to work independently and meeting assignment metrics Are these Web chat positions or the more customer-focused IT Help Desk positions? Customer-focused IT Help Desk positions. What are the words per minute that you would like to see for these candidates? Minimum of 35WPM. Do you usually ask for a Associates or Bachelor's degree? Or have you been seeing candidates without either? No degree requirement but preferred; any computer related certification qualify as well. Need candidates with 1 year help desk/customer service experience. What shift will these positions be for? Shifts are TBD. Their core schedule will be Monday through Friday, starting between 6:00 am-9:30 am. What are the top personality traits or skills sets that make a contractor successful at the TSC? - Windows Microsoft application experience - Troubleshooting IT related issues (preferably with call center experience) - iOS (iPhone, iPad) application support and troubleshooting - Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device - Driven to help and support clients with outstanding customer service. - Ability to meet attendance expectations. Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environment In Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.) After-hours analysts provide support after core hours. Contacts On-call support for urgent issues on applications used by clients Administers active 2-way communications and 'knowledge transfer' within assigned team/function, both planned/advance notice and real-time Fosters strong Teamwork culture intra and inter TSC, with team staff, colleagues, partners and stakeholders Create/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents Must be able to follow through on assigned tags to completion Assesses and ensures process and work conforms to existing policies, standards and guidelines Correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events Monitor network devices, interfaces and applications through intelligent devices and automated programs across the PGE enterprise for alarms/alerts received from incidents, unauthorized or failed changes Manage alarms and alerts received from existing monitoring programs using previously defined business rules Completing documentation of service requests within established time frames Minimum Qualifications: o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment o Strong client customer skills o Ability to learn quickly and transfer essential knowledge to team members o Capable analytical skills o Teamwork is essential o Strong communication skills o Demonstrates work quality and efficiency o Open and adaptable to change o Passion for safety Desired Qualifications: o Two to four-year college degree and/or IT learning accreditation or certification or equivalent IT work experience. o 1 year of general customer service experience in retail, or call center sales or service role o IT technical experience in pc use, maintenance, troubleshooting, repairs, software & hardware installation o Qualitative and quantitative analytic & problem solving skills o Ability to learn new concepts quickly o Organizational skills o Advanced verbal and written communication skills o Proficient in Microsoft Excel and Word o Is able to work independently or as part of a team o Has novice/ basic knowledge of one or more of the following designated area: IT product line, operational process, Utility domain (e.g. Gas, Electric, Telecom Network, TCP/ IP o Adheres to Work Instructions and/or processes as defined in Run - Books and Playbooks o Applies technical skills to resolve incidents of well-defined scope as specified by procedural guideline

IDR is seeking an Intermediate Workstation Technician for one of our top Healthcare clients in Sacramento, CA. This is a 2 year contract role. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Responsibilities: Provide support for a Microsoft-based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues. Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues. Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems. Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions. REQUIREMENTS: High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware. Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation. 2+ years in a client - facing role ( working with clinical staff, asset inventory) Experience dealing with over 5 daily pc refreshes/ 25 weekly pc refreshes What's in it for you? Full Benefits during the contract! (Medical, Dental, Vision, etc.) Ability to get your foot in the door with a well-established company Competitive compensation Excellent work/life balance Why IDR? 20+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row Compensation Details: $23.43/hr W2

Requirements / Qualifications Please include the following with your application: Resume Thoughtful letter of introduction Three current reference letters We are seeking quality candidates to join our sub-pool for various campus support positions, such as campus supervisors, food service, and facilities. Please complete the application, and we will add you to our Frontline sub pool list. Requirements / Qualifications Requirements / Qualifications Please include the following with your application: Resume Thoughtful letter of introduction Three current reference letters

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila ************

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary:The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from onboarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure.Essential Job Duties & Responsibilities: Provide assistance for items escalated to level 2 help desk support. Answer staff questions about all company-supported hardware and software. Provide creative solutions for difficult, complex ongoing problems. Document problems, resolutions, and activities for future reference. Identify, analyze, and provide preventative solutions for problematic trends. Recommend improvements to IT operations and processes. Apply knowledge of enterprise-level, IT best practices. Automate to improve quality and reduce overhead. Provide technical training and new hire orientations as required. Participate in projects, tasks, and responsibilities including emergencies. Perform hardware and software installations. Maintain inventory by placing orders and tracking hardware and software. "Own" IT by having pride in your high-quality work. Display absolute integrity and discretion in performing support responsibilities. Other duties as assigned. Required Skills, Knowledge & Abilities: Good interpersonal skills, including the ability to clearly communicate with less technical individuals. Solid knowledge of general office software: Windows 10, 11, MS Office, etc. Knowledge of company-supported applications such as Office 365, Exchange, Active Directory, DNS, and virtual machines. Experience with desktop hardware, software applications, operating systems, and LAN connectivity. Experience with Office 365 integration is a plus! Ability to learn and support new software. Microsoft certifications are desired, but not required. 3-5 years of professional experience. $25 - $31 an hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

- School Technology Support Specialist Updated 5 months ago **School Technology Support Specialist** Bayside Covenant Church Roseville , CA Support IT *************************. We'd love to hear from you! Adventure Christian School seeks a full-time technology support specialist to join the technology department. The Technology Support Specialist will have broad responsibilities related to technical support and customer service. - Hardware/Software Support * Assists in all assigned technology and research projects * Install, configure and support school applications on teacher and student devices (Apple devices, Chromebooks and Windows) * Provides configuration and support for all computing peripherals such as printers, monitors, scanners, interactive smart boards and other equipment as necessary * Configure VoIP hardware and software * Account creation and management (Google, MS, Securely, GSuite, O365) * Tracks inventory and performs lifecycle management of all IT equipment * Maintains compliance with software/hardware licensing and inventory * Provides software installations and updates through MDM solution (Mosyle) - Helpdesk / Ticket System * Answers and responds to Help Desk requests in a timely manner; maintains current ticket information in the ticketing system * Closes requests in the ticket tracking system within one business day of completion - Audio/Visual Support * Set-up equipment for presentations and live broadcasts according to procedures established by the Technology Department * Supports interactive boards and their projectors as well as standard LCD projectors - Other * Abides to Core Values of Adventure Christian School **************************************************** * Adheres to school and departmental policies and procedures * Maintains technology standards as set by the IT Department * Maintains confidentiality and integrity of all data accessed while performing the duties of the position * Other duties as required

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. + Attains a minimum of 85.5% of working hours each day in an available state while logged into the telephone ACD queue; must log in promptly at designated work hours. + Receives and logs customer problem/request/issues and by documenting the problem and updating the customer's contact information. + Performs initial level of problem identification and attempts to resolve issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Monitors and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues to responsible party. + Performs follow up on all incidents with customer to provide exceptional customer satisfaction. + Follows the defined process to document and escalate problems with tracking software and database. + Through provided training, maintains knowledge of customer and customer specific business environment. Assists with maintaining customer Service Level requirements. + Through provided training, develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism. + Assists in mentoring junior team members and accepts mentoring from senior team members. + Other supporting duties as directed. **Minimum Qualifications** + High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or public relations experience + Experience with an incident tracking system + (or) 2 years of experience on the service desk in a junior capacity with positive performance **Other Job Specific Skills** + Excellent customer service skills + Excellent communication and interpersonal skills + Using a knowledge document, works independently with general supervision and maintains a high-degree of professional conduct at all times + Strong problem solving and analytical skills + Technical expertise in: + - Microsoft Windows Operating Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Strong understanding of how PC work and related troubleshooting + Ability and desire to build additional technical skills + Ability to interact effectively with others + Ability to follow instructions to produce desired results + Aptitude to multi-task workloads + Ability to remain calm and courteous in periods of stress + Ability to work with broad range of experience levels + Strong administrative and organizational skills + Willingness to work overtime and varying hours as required **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 20-23 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Req ID: 28175 Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. ****Summary**** At Gainwell you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. ****Your role in our mission**** * Enrolls users for transaction submissions and verifies receipt of electronic transmissions; and assists EDI technical staff with Beta testing for system changes as needed * Assists providers, trading partners, and billing agents with electronic 5010 X12 HIPAA batches and real-time transactions; Provides technical assistance to users who are experiencing transmission difficulties. * Enrolls users for transaction submissions and verifies receipt of electronic transmissions; and assists EDI technical staff with Beta testing for system changes as needed * Review and process Billing Intermediary and Electronic Fund Transfer (EFT) enrollment applications according to Medi-Cal Dental-approved enrollment guidelines and other federal requirements and procedures. * Will be working with both Gainwell Technologies and State liaison to provides EDI/EFT/Billing Intermediary support such as testing, project, reporting, and technical assistance. ****What we're looking for**** * 2+ years' experience in Healthcare EDI * Ex cellent Attendance, Verbal and Written communication skills * Direct Interaction with California Medi-Cal Dental Providers including email, phone conversation etc. * Process reports for EDI and excellent customer service is required on calls * Ability to meet deadlines, keep a positive attitude and work independently, and ability to remain calm under pressure. ****What you should expect in this role**** * Must be a resident of the state of California. The office is located in the Roseville/Sacramento area. * Initial 90-120 days need to report to work onsite with possibility of hybrid after (Based on overall performance) * Must be available to work from home and in office/on site as per business needs **#LI-CB1** **#LI-ONSITE** The pay range for this position is $37,500.00 - $53,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our and visit our for all available job role openings. *Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.*

The Roseville City School District (RCSD) was established in 1869 with 44 students and now serves more than 12,000 students. RCSD has emerged as Roseville's community hub of education. We opened our 21st school in 2023/2024 and are scheduled to open more to accommodate anticipated growth. We offer specialized programs such as AVID, Career Technical Education (CTE), GATE, International Baccalaureate (IB) courses, plus art and music education. Our mission is to provide the best educational environment for our students by attracting the most qualified candidates for all positions in the district, making them feel welcome and providing them with the best support possible to help them succeed. Roseville City School District is located 16 miles east of Sacramento in Placer County. Placer County is the second-fastest growing county in California with one of the state's highest rates of millennial home-buyers. Roseville was voted Best Place to Raise a Family in 2017, making the region the brightest choice for young professionals and families. It was also recently named the 8th Best Place to Live in America in 2021. We hope you make Placer County and Roseville City School District your choice to establish your career, accomplish your dreams and change the lives of our community's future leaders. NOTICE OF NONDISCRIMINATION: The Governing Board prohibits discrimination against and/or harassment of district employees and job applicants at any district site or activity on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex or sexual orientation. NOTICE OF NONDISCRIMINATION: The Governing Board prohibits discrimination against and/or harassment of district employees and job applicants at any district site or activity on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex or sexual orientation. * Letter(s) of Recommendation (Please include 2 (two) recent letters) * Resume Comments and Other Information Current employees should submit a CURRENT EMPLOYEE APPLICATION, Form #65 Online. NOTICE OF NONDISCRIMINATION: The Governing Board prohibits discrimination against and/or harassment of district employees and job applicants at any district site or activity on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex or sexual orientation.

********************************************************************************* Apply The Tech I is responsible for providing Tier 1 technical assistance and support related to the CRM platform and computer systems. This position responds to service requests, isolates problems, determines and implements solutions. Additionally, this position is responsible for ensuring outstanding customer service by providing direct support to students, faculty and staff. Due to the importance of departmental interaction and team unity, this position requires attendance in person/on campus at least 80% of the time. Off campus work subject to approval of supervisor. Work hours: Full time, 40 hours a week, 8 hour shifts varying between 7:00 AM and 7:00 PM, Monday through Friday, as well as flexibility to work outside of standard work hours, including weekends. Full-time, Rocklin, CA, Staff

Salary Range: - $70,000 to $110,000 a year Technical/Functional Skills * Advanced knowledge in infrastructure projects, operations systems, and data analytics. * Assisting with troubleshooting issues using remote management software (LogMeIn, TeamViewer). * Testing, troubleshooting, and diagnosing computer error messages and failures. * Proficiency in the following technologies: Microsoft Office 365, VPN, Virtual Machines, Knowledge on Network, Printers, Remote Connectivity products, Security. * Good Understanding Mobile device management and enrolling IOS and Android devices and troubleshooting enrollment. * Understanding of technology offerings and businesses supported. * Ability to identify problems, troubleshoot, and deliver strategic solutions to clients. * Genuine interest in continuous feedback, learning, and growth opportunities. * Effective collaboration and communication to achieve common goals and maintain a company standard of excellence. * Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis. * Escalate issues to next level support if needed. * Work with the team and create Technical Knowledge Base article. * Strong analytical and problem resolution skills. * Proficient in Ticketing Tools preferably ServiceNow and Remedy tool. * Knowledge of Imaging PCs. * Knowledge of Vendor Management. * Knowledge of Commissioning & Decommissioning of assets. * Installations, Moves, Adds, Changes (IMAC). The vendor shall be responsible for coordination and the physical execution of Installations/Moves/Adds/Changes (IMACs). * Basic knowledge of installing software via SCCM / MECM, troubleshooting issue if installation fails and resolve them effectively in timely manner. * Provide End User Support, to include configuration, build, placement, maintenance, and administration for the following types of equipment: desktops, laptops, Windows and Apple Tablets, Desktop and Network printers, iPhones. * Assigning Security Group in AD for the new / existing users, Creating / Managing Email Distribution Lists, Exchange Server Admin Knowledge, Handling Onboarding / Offboarding requests in AD Experience Required Prior Experience is needed for same kind of Role Roles & Responsibilities Role - Desktop/Field Service Agent at specific McKesson Offices Responsibilities - * Laptop Deployment * Ima ging of Laptops * Maintenance of asset inventory * Laptop Break fixes * Legal hold data backup Generic Managerial Skills As such not required, should be come in office in proper cloths Salary Range: - $70,000 to $110,000 a year

About the Employer The Roseville City School District (RCSD) was established in 1869 with 44 students and now serves more than 12,000 students. RCSD has emerged as Roseville's community hub of education. We opened our 21st school in 2023/2024 and are scheduled to open more to accommodate anticipated growth. We offer specialized programs such as AVID, Career Technical Education (CTE), GATE, International Baccalaureate (IB) courses, plus art and music education. Our mission is to provide the best educational environment for our students by attracting the most qualified candidates for all positions in the district, making them feel welcome and providing them with the best support possible to help them succeed. Roseville City School District is located 16 miles east of Sacramento in Placer County. Placer County is the second-fastest growing county in California with one of the state's highest rates of millennial home-buyers. Roseville was voted Best Place to Raise a Family in 2017, making the region the brightest choice for young professionals and families. It was also recently named the 8th Best Place to Live in America in 2021. We hope you make Placer County and Roseville City School District your choice to establish your career, accomplish your dreams and change the lives of our community's future leaders. View Job Description Requirements / Qualifications NOTICE OF NONDISCRIMINATION: The Governing Board prohibits discrimination against and/or harassment of district employees and job applicants at any district site or activity on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex or sexual orientation. * Letter(s) of Recommendation (Please include 2 (two) recent letters) * Resume Comments and Other Information Current employees should submit a CURRENT EMPLOYEE APPLICATION, Form #65 Online. NOTICE OF NONDISCRIMINATION: The Governing Board prohibits discrimination against and/or harassment of district employees and job applicants at any district site or activity on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex or sexual orientation. For more information about this position, go to the pdf file here *********************************************************************************** Systems Technician-**********3051.pdf

Roseville, CA - HQ / West Roseville, CA Employee Technology - IT Support / Full Time / On-site About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary: The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from onboarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure. **Essential Job Duties & Responsibilities:** + Provide assistance for items escalated to level 2 help desk support. + Answer staff questions about all company-supported hardware and software. + Provide creative solutions for difficult, complex ongoing problems. + Document problems, resolutions, and activities for future reference. + Identify, analyze, and provide preventative solutions for problematic trends. + Recommend improvements to IT operations and processes. + Apply knowledge of enterprise-level, IT best practices. + Automate to improve quality and reduce overhead. + Provide technical training and new hire orientations as required. + Participate in projects, tasks, and responsibilities including emergencies. + Perform hardware and software installations. + Maintain inventory by placing orders and tracking hardware and software. + "Own" IT by having pride in your high-quality work. + Display absolute integrity and discretion in performing support responsibilities. + Other duties as assigned. **Required Skills, Knowledge & Abilities:** + Good interpersonal skills, including the ability to clearly communicate with less technical individuals. + Solid knowledge of general office software: Windows 10, 11, MS Office, etc. + Knowledge of company-supported applications such as Office 365, Exchange, Active Directory, DNS, and virtual machines. + Experience with desktop hardware, software applications, operating systems, and LAN connectivity. + Experience with Office 365 integration is a plus! + Ability to learn and support new software. + Microsoft certifications are desired, but not required. + 3-5 years of professional experience. **Additional Information Regarding Job Duties and s:** Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. **If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!**