Computer User Support Specialist (Shift 2)
Technical support specialist job in Saint Louis, MO
GovCIO is seeking a Computer User Support Specialist (Shift 2) to provide technical support and troubleshooting for hardware, software, and network issues within the U.S. Coast Guard environment. This hybrid role, based in St. Louis, MO, focuses on delivering exceptional customer service, resolving technical problems efficiently, and maintaining system documentation to ensure smooth operations.
Responsibilities:
Provide technical support: Respond to customer inquiries and troubleshoot issues related to hardware, software, and network connectivity.
Diagnose and resolve issues: Use problem-solving skills to identify root causes, run diagnostics, and implement effective solutions.
Handle support requests: Serve as the primary point of contact for users; document and log all calls and issues in the trouble ticketing system.
Escalate complex problems: Report significant or recurring issues to Tier 2 or higher-level support teams.
Maintain systems and documentation: Install and configure software; create and update internal procedures and FAQs.
Communicate with users: Guide users through system usage and provide follow-up communication to ensure resolution.
Qualifications:
Bachelor's with 2-5 years (or commensurate experience)
Required Skills and Experience
Required Skills and Experience
2+ years of experience in IT support or help desk environment.
Current DoD 8570 IAT Level I certification (e.g., A+, Network+, SSCP)
Knowledge of Microsoft applications (Outlook, Teams, OneDrive, SharePoint).
Familiarity with troubleshooting Adobe issues and Microsoft Office Suite.
Understanding of Azure Active Directory, ADUC, and EDMS (preferred).
Knowledge of VPN and Remote Desktop connections (preferred).
Experience with file sharing permissions, running scripts, and managing user accounts, distribution groups, and shared mailboxes.
Ability to diagnose and resolve technical problems efficiently using defined troubleshooting processes.
Strong verbal and written communication skills to explain technical issues clearly to non-technical users.
Patience and empathy to deliver high-quality support and ensure user satisfaction.
Ability to prioritize tasks, manage multiple tickets, and meet SLAs independently or as part of a team.
Experience with ServiceNow (SNOW) or similar ticketing systems (preferred).
Clearance Required: Must be clearable up to an active Secret clearance
Preferred Skills and Experience
U.S. Coast Guard or federal agency experience highly preferred.
Familiarity with ITIL processes and service management best practices.
Knowledge of data lifecycle management and best practices for enterprise collaboration tools.
M066
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $46,770.00 - USD $60,000.00 /Yr.
Auto-ApplyHelp Desk Technician
Technical support specialist job in Saint Louis, MO
Job Summary: The Systems Engineer L1 is a high-profile position responsible for providing remote services to NetGain Technologies' managed service clients. This role requires excellent coordination and communication skills to ensure clear and consistent interactions with both internal personnel and clients. The Systems Engineer L1 will handle various technology issues remotely and escalate tickets when necessary.
Key Responsibilities:
Provide remote support for technology issues to managed services clients.
Ensure timely response to service requests, meeting or exceeding targeted quality levels or Service Level Agreements (SLAs).
Document all time and work in service tickets with detail and in real-time.
Maintain consistent communication with clients regarding pending service requests.
Follow all safety and security procedures at NetGain Technologies and customer locations.
Return all inter-company business calls or emails within one business day and check email at least three times daily.
Ensure delegated tasks and duties are carried out properly and timely.
Participate in mandatory meetings and huddles.
Maintain certifications and stay updated on new technologies to better serve customers.
Work unsupervised in a remote location when necessary.
Requirements
Requirements:
Education:
Required: High School diploma or equivalent.
Preferred: Associate's degree or higher in Information Technology or a business-related field.
Certifications:
CompTIA Network+
MS-900
Experience:
Required: Minimum of one year of experience supporting computers and network technologies.
Preferred: 2-3 years of experience with strong documentation and written communication skills.
Skills:
Proficiency in troubleshooting workstation and printer problems.
Ability to install and configure standard business applications.
Understanding of home and business networks.
Familiarity with word processing, spreadsheets, Internet software, anti-virus, and email applications.
Strong communication, problem-solving, and organizational abilities.
Physical Requirements:
Ability to sit and walk within office areas.
Ability to lift 25 lbs and unbox/install equipment.
Must have systems online, logged in, and ready by the start of the shift.
Coordination of breaks with the team or manager.
Other Requirements:
Fluency in English (read, write, and speak).
Mathematical abilities for scheduling and basic accounting functions.
Reasoning ability to resolve logistic or process control problems.
Working Conditions:
Primarily indoor office environment with occasional visits to clients, suppliers, and professional conferences.
Travel by ground and air may be required.
This is a results-oriented position and may be considered stressful.
Essential Functions:
Prioritize client needs and support the company's business goals.
Provide ongoing support and expertise to customers and co-workers.
Maintain certifications and learn new technologies.
Communicate effectively to ensure all issues and requests are completed.
Work unsupervised in remote locations when necessary.
Confidentiality:
Maintain confidentiality of all financial, proprietary, technical, security, sales, human resources, and marketing information.
Acknowledgment:
The employee must review and understand the job description and performance evaluation criteria, ensuring they can fulfill each duty or task.
Help Desk Analyst
Technical support specialist job in Saint Louis, MO
We are hiring a Help Desk Analyst in the St. Louis, MO area! This is a key team member in answering helpdesk calls with support on hardware and software issues and the go-to person for employees with their day-to-day IT operations.
Responsibilities:
Provide Level 1 technical support.
Provide friendly, courteous, and quality systems support to all users.
Assist with advanced troubleshooting for special projects as assigned by Helpdesk Supervisor.
Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e., software, hardware, phones, mobile devices, and client specific applications).
Assist users with various firm application support systems; Microsoft products including Office 365, iManage, Aderant and Power PDF and others.
Assist with inventory control and tracking of IT assets throughout the firm.
Perform employee office moves relating to IT.
Image new computers and configure them for deployment to members.
Manage Audio/Visual setups including conference calls and WebEx/Teams/Zoom events.
Manage IT resources calendar for availability of A/V equipment and Mobile Hot Spots.
Participate in an on-call after hours schedule for emergency assistance when needed.
Qualifications:
Strong customer service and communication skills
Advanced knowledge in Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Access).
Knowledge of Android and iPhone device setup and troubleshooting.
Intermediate knowledge of Windows 10 and Operating Systems.
Knowledge of VPN and VMWare Horizon connectivity principles.
Working knowledge of Active Directory and user account changes.
Working Knowledge of Microsoft Teams including Teams voice and video conferencing.
Technical aptitude with strong PC literacy skills.
Strong problem-solving skills and decision-making ability.
Ability to learn and apply technical information in a fast-paced, demanding work environment.
Flexibility to accommodate helpdesk's hours of operation, including participating in after hours on-call schedule.
Strong enthusiasm and desire to learn.
Work well in a team environment.
At least one year experience in a Call Center/Helpdesk position.
Minimum of Associates Degree in computer technology or business related degree or equivalent experience.
Preferred: A+ Certification
Preferred: Certification as Microsoft Office Specialist
6794
Desktop Support Specialist
Technical support specialist job in Chesterfield, MO
IT Support
6 month contract
Chesterfield, MO
Rate: $18-$23/hr. (5X/WEEK ONSITE)
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Main Responsibilities:
• Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
• Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
• Document and reports on work completed to ensure compliance with Company and Customer Procedures.
• Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.
• Provide customer service to internal and external customers to ensure consistent experience.
• Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
The Ideal Candidate
• Able to follow instructions and procedures
• Proven experience in IT Desktop Service environment.
• Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
• Demonstrates an organized approach to work.
• Demonstrates customer
• Windows experience required
SKILLS
The Ideal Candidate
• Able to follow instructions and procedures
• Proven experience in IT Service environment.
• Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
• Demonstrates an organized approach to work.
• Demonstrates customer
Checking conference rooms, imaging, Inventory, preparing computers for disposal.
- What is the role doing? (For example, deployment, configuration, support)
Checking conference rooms, imaging, Inventory, preparing computers for disposal.
- What is the technical environment, & minimum (technical) skills/experience needed?
Basic Computer skills
-Will this contract be extended or convert full time after the 8 months?
Currently looking at 6 months but possible to extend longer.
- Are there any professional accreditations required for the role?
A+ certification not required but recommended.
- What are the ‘nice to have' skills/experience?
Imaging computers, maintaining inventory.
- Does the resource need experience of working in any particular sector?
None
- Will the resource be working alone or in a team?
With a team but will have independent task.
- Is the person expected to travel for the role? (Travel arrangements need to be discussed with the service provider in advance) NO
-Is the role hybrid, remote, or onsite?
Onsite
Skills & Requirements
Performing a range of technical work activities either remotely or at customer site to meet business and customer requirements.
Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
Document and reports on work completed to ensure compliance with Company and Customer Procedures.
Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************.
Drug testing may be required; please contact a recruiter for more information.
Enterprise IT BA
Technical support specialist job in Saint Louis, MO
Join Telesis7 as an Enterprise IT BA for one of our premier clients.
***MUST BE LOCAL TO ST LOUIS, MO TO START***
THIS ROLE IS IN ST LOUIS. NOT OPEN TO REMOTE WORK.
MUST BE LOCAL TO ST LOUIS
NOTE - this is
4 Days per week in office in one of the above locations;
we are unable to provide sponsorship and are unable to work with third parties or C2C. Please apply to this posting and
do not
contact directly via email.
Business Analysis job description (Must-have):
Practiced in Agile and Scrum processes
Liaison between technical groups and the business
Ability to interact and handle different groups with competing needs
User Story or Requirements writing, definition, and elicitation
Ensure User Story meet INVEST or other current best practices
A willingness to provide and accept constructive feedback on projects
Motivated to independently research topics using available tools
Ability to perform impact analysis on systems, users, projects, and dependencies
Organizational skills: ability to coordinate all communications strands of a project
Proficiency in Word, Excel, and other MS Office products
Salesforce Experience with an understanding of the SF data structure.
MuleSoft Experience
Wireframing experience
Integration experience
Business Analysis Tools (Nice to have):
Business Process Modeling Notation (BPMN)
Jira project management experience
MS Visio or Lucid charts experience (BPMN)
Used to construct process flows to clearly show impact of project (as-is and to-be flows)
Integration to ICOMS
Integration to CSG
Field Support Technician
Technical support specialist job in Saint Louis, MO
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
If you are looking for fast paced technical work that provides the opportunity for travel across the United States, look no further than Clayco. This position assists and provides IT services to internal customers located at our jobsites around the country. Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position requires the ability to identify and organize tickets and requests according to priority. Travel is usually planned in advance, but issues can arise which could warrant immediate travel to one or more local or remote locations.
The Specifics of the Role
Provide day to day support to our remote Jobsites
Prioritize problems and incidents and escalate to internal teams
Basic knowledge of Microsoft products (Windows, Office)
Physical Installation of Meraki networks
Physical Installation of full site Mesh networks
Satellite communication installation
Basic Knowledge of Cisco AV Room kits (Webex)
Basic understanding of Design and Construction delivery process
Create and document training materials and knowledge articles
Provide training on software, hardware, and systems to Clayco Team Members
Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Perform post-resolution follow-ups to requests and incidents
Manage printer hardware and software throughout our jobsites
Provide feedback on recurring incidents to engineering and development teams
First line of troubleshooting for remote networks
Adaptive and willing to learn business processes
Self-starter with the ability to workwithout direct supervision
Effective communication skills and deductive reasoning ability
Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote.
Work with ISP vendors and managed services support partners to resolve technical problems
Perform regular health checks on equipment at remote sites.
Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others.
Provide technical assistance for project planning and support.
Identify and inform Leadership of recurring Incidents.
Contribute to company vision and direction by helping improve technical practices.
Requirements
1 to 4 years of experience in IT
60% plus Travel
Ability to use hand and power tools
Lift and move heavy objects (50+ lbs)
Service industry experience
Strong interpersonal and communication skills
Basic MS Office Suite/iOS support
Experience using enterprise ticketing system (ServiceNow)
Knowledge of AV solutions
Experience with cellular technologies (cradlepoints, hotspots)
Some Things You Should Know
Our clients and projects are nationwide - Travel will be required.
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Midwest - Midwest Contractor (#1).
2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors - Green Contractor (Top 3).
2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).
Benefits
Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the
IT Support Engineer
Technical support specialist job in Sunset Hills, MO
The Tier 3 IT Support Engineer provides advanced technical support for complex server, network, and infrastructure issues. This role serves as the highest escalation point within the support team, ensuring timely resolution of critical incidents and delivering expert guidance for system improvements, deployments, and long-term architecture planning.
Key Responsibilities
Act as the final escalation point for complex technical issues involving servers, networking, virtualization, and core infrastructure.
Troubleshoot and resolve advanced issues related to Windows Server, Active Directory, group policy, DNS/DHCP, and identity management.
Manage, configure, and optimize network infrastructure including switches, routers, firewalls, VLANs, VPNs, and routing protocols.
Oversee server installations, migrations, and upgrades (Windows Server, Linux preferred).
Perform deep-level diagnostics on performance problems, network latency, system failures, and security incidents.
Implement and maintain virtualization environments (VMware, Hyper-V, etc.).
Support backup, disaster recovery, and business continuity systems.
Collaborate with Tier 1 and Tier 2 staff, providing mentorship, documentation, and knowledge transfer.
Work closely with engineering teams on new deployments, infrastructure improvements, and project-based initiatives.
Ensure systems adhere to security policies, compliance standards, and industry best practices.
Participate in on-call rotation for critical issues as needed.
Required Skills & Experience
5+ years of experience in an advanced IT support or systems engineering role.
Strong expertise with Windows Server administration, Active Directory, group policies, and domain services.
Solid networking background: TCP/IP, LAN/WAN, VLANs, VPNs, routing/switching, firewall administration.
Experience troubleshooting complex multi-layer network problems.
Proficiency with virtualization technologies (VMware, Hyper-V).
Understanding of cloud platforms (Azure, AWS, Microsoft 365) is a plus.
Familiarity with monitoring tools, logging platforms, and ticketing systems.
Strong analytical and communication skills with the ability to explain technical issues to non-technical users.
Certifications (Preferred)
CompTIA Network+, Security+, Server+
Microsoft (MCP, MCSA/MCSE)
Cisco CCNA/CCNP
VMware VCP
ITIL Foundations
Recovery Support Technician/Specialist
Technical support specialist job in Maryville, IL
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.)
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
Auto-ApplyLockbox Specialist (Level I)
Technical support specialist job in Saint Louis, MO
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Description:
8k - 10k ksph, Data Entry Proficiency, with 100% accuracy
Ability to lift 25 lbs.
Flexible to work additional hours with little notice.
Able to fully commit to the work schedule.
PROVEN customer focus in a PRODUCTION ENVIRONMENT
PROVEN attention to detail in a production environment.
PROVEN ability to continuously learn and adapt.
PROVEN solid attendance record
Ability to communicate effectively
Ability to learn and follow new procedures quickly.
Perform other support operations functions as required.
Comprehend and translate verbal, written and on-line instructions into action.
Follow internal operational controls and bank standards.
Candidates must be detail oriented.
Have a history of job stability
Attendance is a MUST, Can not need any time off.
Specifically:
Contractor will be working in the Lockbox- OPEX Operators
Successful contractors will have prior experience working in a fast-paced, detail oriented, high volume peoduction area.
Must be able to follow detailed instructions and process high volume, error free processing on a consistent basis,
Candidate will not be able to request any time off with in the first 90 days and need
candidate that are committed and okay with only working the first 2 weeks of the month.
Must have flexibility with scheduling These Positions will only work first 2 week out of the month with the hours and dates below and must be flexible with OT as Needed.
Qualifications
Lockbox or Mail/Mailroom Clerk experience.
6 months - 1 year of experience.
Comfortable working day/night shift.
Additional Information
IT Support Analyst
Technical support specialist job in Wentzville, MO
Piston Automotive is looking for an IT Support Analyst to be responsible for supporting, troubleshooting and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. These projects include resolving user community technical issues and maintenance of IT systems.
Piston Automotive wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.
Why Piston Automotive?
Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts
Responsibilities
Provide technical support to end users to maintain business operations and minimize downtime.
Execute and implement all personal computer software and hardware implementation plans. Maintain personal software and hardware in area of responsibility. Keep current on new technologies and staff productivity tools. Provide testing and implementation of all personal computer components.
Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components.
Communicate and escalate issues and needs with Senior IT Specialists.
Responsible for maintaining incidents and change requests in ServiceNow.
Administrative experience in any of the following areas: VMWare, Rubrik, Active Directory, DHCP, DNS, WSUS, SCCM, Azure and Office 365 (Exchange, SharePoint, Teams, OneDrive, etc).
Supporting local end users including admins, directors and executive staff where needed.
Responsible for providing on-site and remote support for enterprise video conferencing system(s).
Assist in installation, configuration and management of all Local and Wide Area Network systems, such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras).
Qualifications
A minimum of 2 years of related experience in end-user support of systems.
High school diploma or GED an Associate's Degree preferred.
Experience with the following:
Windows 7 and 10
Servers 2008 and 2012
Active Directory
DNS
DHCP
Two to four years of related experience in the development and support of systems is preferred.
Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at *********************************. We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers.
Auto-ApplyA/V Technology Support Specialist
Technical support specialist job in Saint Louis, MO
Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware.
Essential Duties and Responsibilities:
Determines the need for and oversees the operation of a wide variety of audio and video systems.
Advises management on the purchase of audiovisual equipment.
Helps develop policies and procedures for handling and operation of all audiovisual equipment.
Diagnoses and resolves media system problems.
Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs.
Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed.
Creates and maintains schematics of AV systems.
Edits and creates videos for use throughout the Garden.
Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs.
Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment.
Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed.
Maintains inventory of supplies and equipment.
Advises management when there is a need to rent audiovisual equipment for a Garden event.
Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed.
Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them.
Adapts or modifies work methods to reduce hazards.
Reports all accidents, injuries and near-miss accidents immediately.
Meets expected attendance guidelines.
Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others.
Performs additional duties as assigned.
Supervisory Responsibilities: None.
Competencies:
Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns.
Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions.
Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours.
Qualifications/Experience:
Minimum of two (2) years hands-on experience operating all types of A/V equipment
Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets.
Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training.
Demonstrated knowledge of media production, communication, and dissemination techniques and methods.
Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras.
Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE).
Working knowledge of safe operation procedures for various types of A/V equipment.
Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices.
Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner.
Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required.
The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required.
The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.
Education:
Associate's degree in media/communications required
Certificate in computer technology such as A+ required
An equivalent combination of skills, education, and experience may be considered
Computer Skills:
Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required.
Knowledge and experience with Windows hardware and software technology, internet access, and e-mail.
Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required.
Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment.
Basic network configuration and troubleshooting knowhow.
Solid Internet research skills.
Other Skills and Abilities: N/A.
Language Skills:
Ability to communicate effectively in English (oral and written).
Ability to read and comprehend instructions and information to effectively execute and achieve results.
Mathematical Skills:
H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals.
Reasoning Ability:
Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
Certificates, Licenses, Registrations:
Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment).
Physical Demands:
Ability to lift/move equipment up to 75 lbs.
Requires working in high places using ladders and lifts.
Ability to wear personal, protective equipment, including fall restraint.
Ability to work outdoors for extended period of time during all seasons of the year.
Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet.
Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus.
Proficient ability to utilize computer keyboard (typing).
Work Environment:
Ability to work in varying environments, inside and outside.
Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed).
Comfortable working in immediate proximity to general public, in a safe and friendly manner.
Contacts with Individuals/Organizations inside/outside the Garden:
Garden staff in area where work is being performed and during planning for special events and festivals.
Members of Facility Support Department.
Internal and external clients.
Supervisor:
Manager, User Support
Informational Technology Position
Technical support specialist job in Saint Louis, MO
SUMMARY: The Technology Specialist serves as a frontline support member of the Technology Department, providing on-site assistance to students, staff, and administrators. This role combines traditional technical support responsibilities with a specialization in digital media technologies to enhance instructional practices and district communication.
Required Skills and Experience: To perform this job successfully, an individual must be able to perform each essential duty and carry out assigned responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
* Provide on-site technology support to students, teachers, and administrators across school buildings to proactively and reactively resolve day-to-day technology issues.
* Respond to help desk work orders in a timely, professional manner.
* Troubleshoot and repair hardware
* Diagnose and resolve network connectivity issues and assist with basic network troubleshooting tasks.
* Configure and deploy devices following district domain and network standards.
* Provide technical guidance and training to staff and students to support instructional goals and classroom device use.
* Strong problem-solving, communication, and customer service skills.
* Ability to work independently, manage priorities, and communicate effectively with non-technical users.
This position reports to the Director of Technology
Additional Expectations:
* Ability to lift, move, and install technology equipment as needed.
* Must exhibit reliable attendance and the ability to support after-hours events on occasion.
* May oversee or coordinate with vendors or contractors during equipment installation or repairs.
* Perform other related duties as assigned.
EDUCATION/TRAINING:
* High school education and graduation diploma
LANGUAGE SKILLS:
* Ability to read, analyze, and interpret technical manuals, reference books, and policy/procedural guides. Ability to use the English language to communicate effectively, both orally and in writing.
CERTIFICATION and LICENSES:
* Valid Missouri Driver's license required since employees must provide their own transportation to and from work and to various in-district job sites.
TERMS OF EMPLOYMENT
* Twelve-month employee
* Eligible for sick and vacation days upon hire as set by Jennings School District board policy.
You are navigating off of REAP site to the district's posting.
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support specialist job in East Saint Louis, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Tier 2 Technical Support Analyst
Technical support specialist job in Lake Saint Louis, MO
Job Description
Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."
St. Charles Community College seeks a full-time Tier 2 Technical Support Analyst position will analyze and determine user software needs; ensure effective operation of audio visual for classroom and community events, and provide other high-level instructional and technical support for the academic and community functions of the College on the main campus and off-site location(s).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Meets with users to determine specifications and network configurations needed for new and existing software.
Provides instructional and technical support to staff, faculty, and students for computers, AV needs, printing and other miscellaneous hardware and software.
Analyzes information (specifications compared to the workstations and network it will be installed on) and works with the vendor to resolve any technical issues.
Deploys images and reviews special policies or permissions that need to be setup. Verifies software license information.
Software installation on a network or standalone.
Set-up, troubleshoots and ensures connectivity to the network by proper configuration.
Record system documentation for technical procedures and/or training.
Set-up and performs testing of software on new operating systems.
Trainer for Tier 1 Technology Support Analysts.
Provides basic audio/visual equipment maintenance.
Provides media instruction for faculty, staff and community.
Installs, administers, and operates all audio/visual equipment, for all video production activities related to SCC. Including projectors, recorders, data projectors, distribution amplifiers, cameras, mixer/editor; photography equipment; overhead, slide and 16mm projectors; personal computer.
Manages the TV Studio and assists faculty with classroom activities, including instructional sessions with studio equipment (switcher, teleprompter, cameras, etc.)
Complies with IT procedure for reporting child pornography on SCC equipment.
MINIMUM QUALIFICATIONS:
Associate's degree from two-year College; or four years related experience and/or training; or equivalent combination of education and experience.
Experience deploying software to computers using SCCM, loading software, and basic hardware knowledge.
Understanding of Microsoft Windows Server environment including Active Directory, group policies, and permissions.
Experience documenting standard operating procedures, processes, and other administrative functions.
Self-motivated, task oriented, focused on resolving issues, and ability to function with minimal supervision.
Conceptual knowledge of network and physical security principles.
PREFERRED QUALIFICATIONS:
Experience with PowerShell is preferred.
Technical knowledge of a Windows and Mac operating system preferred.
Knowledge of Active Directory preferred.
Experience with audiovisual technology; including projectors, video equipment, Smartboards and document cameras preferred.
St. Charles Community College is an Equal Opportunity Employer.
IT Technician (Entry Level)
Technical support specialist job in Saint Louis, MO
For nearly three decades Interco has developed trading relationships around the world with the ultimate goal of returning recycled raw materials back into the global supply chain. Established in 1996 Interco has grown with the focus of providing recycling & trading services to industrials, scrap dealers, OEMs, governments, smelters, refiners, and miners across nonferrous metals, electronics, and battery materials. Headquartered in St. Louis, Missouri, Interco operates two recycling facilities in the Greater St. Louis area. We take pride in being a dedicated, trusted partner to our suppliers and consumers.
The IT Technician provides front-line technical support across computers, mobile devices, software applications, and basic network connectivity. This role resolves day-to-day user issues, performs routine maintenance, supports onboarding and offboarding, and assists with a wide range of internal IT projects.
Key Responsibilities
Respond to and resolve help desk tickets, calls, and email requests
Troubleshoot Windows OS issues, software problems, and common errors
Support remote users using remote assistance tools
Reset passwords and manage basic account permissions
Set up new user accounts and assist with onboarding and offboarding
Replace or upgrade basic hardware components in desktops and laptops
Troubleshoot and support printers, scanners, and peripherals
Ensure connectivity for LAN, Wi-Fi, and VPN users
Assist with basic IP, DNS, DHCP, and network printer issues
Add new IT assets into inventory and maintain accurate asset records
Perform clean, organized wire and cable management on desks, racks, and workstations
Log support requests and resolution documentation in ConnectWise
Update knowledge base articles and internal documentation
Participate in routine system maintenance and patching
Assist with IT projects, migrations, and hardware rollouts
Perform periodic on-site inspections at assigned locations
Qualifications
Skills and Requirements
Strong understanding of Windows OS troubleshooting
General PC hardware knowledge including RAM, SSD, BIOS basics, and peripherals
Ability to perform clean and organized wire and cable management
Familiarity with Microsoft 365 and common business software
Ability to troubleshoot basic network and connectivity issues
Understanding of user account management including Active Directory basics
Ability to document work clearly and follow established procedures
Strong internal communication skills
Preferred and Trainable
Basic IP networking concepts including DNS, DHCP, and subnets
Experience with ITSM ticketing systems such as ConnectWise or ServiceNow
Experience with remote support tools
Ability to support project tasks including imaging, deployments, and upgrades
Understanding of IT security best practices and phishing awareness
Education and Experience
College degree in a related field is required
Acceptable fields include Information Technology, Computer Science, Cybersecurity, or similar disciplines
Up to two years of IT support experience
CompTIA A+ preferred
Additional Information
Compensation:
$20/hr
100% Company-paid Medical, Dental, Vision
100% Company-paid Short-Term Disability, Long-Term Disability
Company paid $25K life insurance policy
Accelerated paid Vacation time
Paid vacation Christmas Eve through - New Year's Day for all employees
As a matter of company policy, Interco does not sponsor employment visas or hire from out of the USA nor does the company sponsor candidates who do not currently reside within the USA without an existing H-1B visa.
This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time.
Candidate information will be kept confidential according to EEO guidelines.
Work remotely: No
*******************
IT Technician (Entry Level)
Technical support specialist job in Saint Louis, MO
For nearly three decades Interco has developed trading relationships around the world with the ultimate goal of returning recycled raw materials back into the global supply chain. Established in 1996 Interco has grown with the focus of providing recycling & trading services to industrials, scrap dealers, OEMs, governments, smelters, refiners, and miners across nonferrous metals, electronics, and battery materials. Headquartered in St. Louis, Missouri, Interco operates two recycling facilities in the Greater St. Louis area. We take pride in being a dedicated, trusted partner to our suppliers and consumers.
The IT Technician provides front-line technical support across computers, mobile devices, software applications, and basic network connectivity. This role resolves day-to-day user issues, performs routine maintenance, supports onboarding and offboarding, and assists with a wide range of internal IT projects.
Key Responsibilities
Respond to and resolve help desk tickets, calls, and email requests
Troubleshoot Windows OS issues, software problems, and common errors
Support remote users using remote assistance tools
Reset passwords and manage basic account permissions
Set up new user accounts and assist with onboarding and offboarding
Replace or upgrade basic hardware components in desktops and laptops
Troubleshoot and support printers, scanners, and peripherals
Ensure connectivity for LAN, Wi-Fi, and VPN users
Assist with basic IP, DNS, DHCP, and network printer issues
Add new IT assets into inventory and maintain accurate asset records
Perform clean, organized wire and cable management on desks, racks, and workstations
Log support requests and resolution documentation in ConnectWise
Update knowledge base articles and internal documentation
Participate in routine system maintenance and patching
Assist with IT projects, migrations, and hardware rollouts
Perform periodic on-site inspections at assigned locations
Qualifications
Skills and Requirements
Strong understanding of Windows OS troubleshooting
General PC hardware knowledge including RAM, SSD, BIOS basics, and peripherals
Ability to perform clean and organized wire and cable management
Familiarity with Microsoft 365 and common business software
Ability to troubleshoot basic network and connectivity issues
Understanding of user account management including Active Directory basics
Ability to document work clearly and follow established procedures
Strong internal communication skills
Preferred and Trainable
Basic IP networking concepts including DNS, DHCP, and subnets
Experience with ITSM ticketing systems such as ConnectWise or ServiceNow
Experience with remote support tools
Ability to support project tasks including imaging, deployments, and upgrades
Understanding of IT security best practices and phishing awareness
Education and Experience
College degree in a related field is required
Acceptable fields include Information Technology, Computer Science, Cybersecurity, or similar disciplines
Up to two years of IT support experience
CompTIA A+ preferred
Additional Information
Compensation:
$20/hr
100% Company-paid Medical, Dental, Vision
100% Company-paid Short-Term Disability, Long-Term Disability
Company paid $25K life insurance policy
Accelerated paid Vacation time
Paid vacation Christmas Eve through - New Year's Day for all employees
As a matter of company policy, Interco does not sponsor employment visas or hire from out of the USA nor does the company sponsor candidates who do not currently reside within the USA without an existing H-1B visa.
This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time.
Candidate information will be kept confidential according to EEO guidelines.
Work remotely: No
*******************
Deskside Technician I
Technical support specialist job in OFallon, MO
Details:
Who we are
For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.
What will you do?
Support IT equipment in large corporate environment
Desktop/laptop tech support
Windows 10, MAC, Android, and iOS operating systems
Support mobile devices, printers, scanners, wireless, VPN, etc.
IMAC/D Support - IT equipment Install/Move/Add/Change and Disposal
Maintain repairs, spare parts, and components
Research and troubleshoot problems
Maintain system configurations and documentation
Track and resolve customer incidents and requests through the client's ticketing tool
Troubleshoot and resolve hardware and software issues for Windows devices
Backup, restoration, and migration of user data
Smart Hands support with networking, server, and telecommunications technologies
Printer and peripheral device support
Inventory management of IT assets including asset auditing
Ability to research and follow appropriate knowledge base articles
Ability to work on-call and other after-hours support needs
Various other tasks associated with deskside services
May need to be available to provide support at other client locations as needed
Other duties as assigned
What you"ll get
Work with brilliant minds, often within a global capacity;
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
Why we"re different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making
Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities: *******************************************
Details:
What do you need to succeed?
One year of deskside IT support experience in an international environment
Experience supporting Mac OS, Windows OS, Microsoft Office, smart phones, A/V conferencing systems, printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Ability to follow directions of next level support teams when providing Smart Hands support
Excellent verbal and written communication skills
Ability to communicate technical information to nontechnical people
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
Deskside / desktop / end-user computer experience, ideally in a corporate environment
Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks
High school diploma (required)
Desired Characteristics
A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
Lean Six Sigma
Client Care or Recovery Support Technician
Technical support specialist job in Maryville, IL
Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Part-time as-needed position to provide coverage for any of three shifts - 7:00am to 3:30pm, 3:00pm to 11:30pm, or 11:00pm to 7:30am. Position can be filled as a Client Care or Recovery Support Techician/Specliast and is based in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift pay differential.
Responsibilities
Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Or a bachelor's degree; or a total of 5 years' experience and college combined. Various other certifications will be required depending on experience level. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record.
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
Auto-ApplyTier 2 Technical Support Analyst
Technical support specialist job in Cottleville, MO
Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."
St. Charles Community College seeks a full-time Tier 2 Technical Support Analyst position will analyze and determine user software needs; ensure effective operation of audio visual for classroom and community events, and provide other high-level instructional and technical support for the academic and community functions of the College on the main campus and off-site location(s).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
* Meets with users to determine specifications and network configurations needed for new and existing software.
* Provides instructional and technical support to staff, faculty, and students for computers, AV needs, printing and other miscellaneous hardware and software.
* Analyzes information (specifications compared to the workstations and network it will be installed on) and works with the vendor to resolve any technical issues.
* Deploys images and reviews special policies or permissions that need to be setup. Verifies software license information.
* Software installation on a network or standalone.
* Set-up, troubleshoots and ensures connectivity to the network by proper configuration.
* Record system documentation for technical procedures and/or training.
* Set-up and performs testing of software on new operating systems.
* Trainer for Tier 1 Technology Support Analysts.
* Provides basic audio/visual equipment maintenance.
* Provides media instruction for faculty, staff and community.
* Installs, administers, and operates all audio/visual equipment, for all video production activities related to SCC. Including projectors, recorders, data projectors, distribution amplifiers, cameras, mixer/editor; photography equipment; overhead, slide and 16mm projectors; personal computer.
* Manages the TV Studio and assists faculty with classroom activities, including instructional sessions with studio equipment (switcher, teleprompter, cameras, etc.)
* Complies with IT procedure for reporting child pornography on SCC equipment.
MINIMUM QUALIFICATIONS:
* Associate's degree from two-year College; or four years related experience and/or training; or equivalent combination of education and experience.
* Experience deploying software to computers using SCCM, loading software, and basic hardware knowledge.
* Understanding of Microsoft Windows Server environment including Active Directory, group policies, and permissions.
* Experience documenting standard operating procedures, processes, and other administrative functions.
* Self-motivated, task oriented, focused on resolving issues, and ability to function with minimal supervision.
* Conceptual knowledge of network and physical security principles.
PREFERRED QUALIFICATIONS:
* Experience with PowerShell is preferred.
* Technical knowledge of a Windows and Mac operating system preferred.
* Knowledge of Active Directory preferred.
* Experience with audiovisual technology; including projectors, video equipment, Smartboards and document cameras preferred.
St. Charles Community College is an Equal Opportunity Employer.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support specialist job in Columbia, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military