Technical support specialist jobs in San Marcos, CA - 350 jobs
All
Technical Support Specialist
Information Technology Technician
Information Technology Internship
Desktop Support Technician
Computer Technician
Junior Technical Support Specialist
Junior Technical Support Specialist
La Jolla Institute for Immunology 4.6
Technical support specialist job in San Diego, CA
The position provides initial triage technicalsupport. Reviews and acts as primary point of contact for phone, walk-in and ticket support requests. Responsible for clarifying user requests, assisting in directing users to self-help resources and assisting the Tech SupportSpecialists in ticket resolution. Handles select functions related to employee hiring/terminations such as new machine setups, inventory and phone system updates.
Essential Duties and Responsibilities
Staffs the Institute help desk and any/all help systems.
Performs various account setup, maintenance, and termination.
Assists with workstation inventory control. Coordinates the specification, licensing control, installation, and upgrading of institute software assets.
Maintains software license records.
Assists in technicalsupport of users in the use of file and electronic mail systems
Perform other related duties and assignments as required
Leveling Requirements
Knowledge of Mac OSX and Windows operating systems. Experience with computer hardware and prior help desk experience a plus.
How to Apply
Interested applicants should submit their resume.
$51k-68k yearly est. 17d ago
Looking for a job?
Let Zippia find it for you.
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
California State University System 4.2
Technical support specialist job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology SupportSpecialist (Technology SupportSpecialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
$4.6k-6.7k monthly Easy Apply 40d ago
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
Csusm Recruitment
Technical support specialist job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology SupportSpecialist (Technology SupportSpecialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
$4.6k-6.7k monthly Easy Apply 60d+ ago
Technical Support Specialist
CSA Global LLC 4.3
Technical support specialist job in San Diego, CA
Client Solution Architects (CSA) is currently seeking a TechnicalSupportSpecialist to support a program at San Diego, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact:
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies
* System performance and availability monitoring
* Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies
* Systems administration concepts
* Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities
* National and international cybersecurity laws, regulations, and ethics
* Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification
* Service desk best practices
* Customer service and communication skills
* Technical training development and delivery
* Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
* IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What sets you apart:
* IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP
$41k-74k yearly est. 30d ago
Technical Support Specialist
Sidley Austin 4.6
Technical support specialist job in San Diego, CA
The TechnicalSupportSpecialist delivers Level II hardware, software, and AV meeting support, resolving a wide range of technical issues and service requests. This role requires a proactive, self-starting approach, strong technical judgment, and a high level of user engagement to ensure service excellence. The TechnicalSupportSpecialist works both independently while also collaborating closely with the broader IT team.
Duties and Responsibilities
Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence.
Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs.
Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors.
Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units.
Assist with projects such hardware or software upgrades, office moves and special events.
Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors.
Document and maintain user request and incident records in IT Service Management System.
Provide conference room AV / Zoom Rooms support, including meeting set up, basic troubleshooting, and on-the-spot assistance so users can start/join Zoom meetings successfully.
Support Zoom Rooms hardware and room controls (Poly room bars, Poly and Cisco touch panels), including pre-meeting room checks and quick fixes when issues pop up.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $72,000 - $94,000 if located in California Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
BA/BS degree or equivalent work experience
A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including:
Experience supporting Windows-based computers, including Microsoft Windows 10
Experience supporting VoIP Telephony solutions
Experience with enterprise imaging solutions for Windows-based computers
Experience supporting Smartphones, e.g., iPhone, Android
Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
Experience using and supporting Adobe Acrobat, NetDocs - Document Management Solutions, Zoom Calling, Microsoft Intune, and Mac in an enterprise as well as experience deploying operating systems with SCCM
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-HM1
$72k-94k yearly Auto-Apply 1d ago
Desktop Support Technician
Kros-Wise 3.6
Technical support specialist job in San Diego, CA
Job Description
We are seeking a Computer User SupportSpecialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.
Key Responsibilities
Provide front-line technicalsupport via phone, email, and in person
Install, configure, and maintain workstations, laptops, and peripheral devices
Troubleshoot user access issues related to CAC, Active Directory, and network permissions
Support patch management, antivirus, and STIG compliance tasks
Assist in imaging systems and software deployment using tools like SCCM or MDT
Maintain inventory of IT assets and support lifecycle management
Escalate unresolved issues to higher-level system administrators or network teams
Log all support interactions in the ticketing system and track resolution status
Provide user guidance and training on common applications and security best practices
Minimum Qualifications
U.S. Citizenship and Secret clearance or eligibility
Associate's degree in IT, Computer Science, or related field (Bachelor's preferred)
3+ years of experience providing user and desktop support in a DoD or secure environment
Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting
Familiarity with DoD security policies, including RMF and DISA STIGs
Security+ certification required
Additional Preferred Qualifications
Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks
Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems
Experience with DoD user account provisioning and revocation procedures
Familiarity with VDI environments (e.g., Citrix, VMware Horizon)
ITIL v4 Foundation certification
Experience working in a SIPR/NIPR dual-environment support role
Strong communication skills and ability to support non-technical users
$49k-65k yearly est. 14d ago
IT Support Specialist
Identified Talent Solutions
Technical support specialist job in San Diego, CA
Job Title: IT SupportSpecialist (Temp)
Job Type: Temporary Support
Job Overview: We are seeking a highly skilled and diverse IT SupportSpecialist to join a thriving healthcare team for a temporary position. The successful candidate will play a crucial role in maintaining and improving the IT infrastructure and ensure the seamless operation of critical IT systems. The IT SupportSpecialist provide technical assistance and support related to computer systems, hardware, and software to the organization. The IT SupportSpecialist will be responsible for troubleshooting IT issues from inception to resolution, escalating tickets as needed. Familiar with both Office 365 and Apple/Mac is preferred.
Responsibilities:
User Support:
Provide frontline technicalsupport to end-users, including professionals and administrative staff.
Respond to IT support requests promptly, addressing hardware, software, and network-related issues.
Assist users with software installations, updates, and configuration.
Hardware and Software Maintenance:
Perform regular maintenance on computer systems, ensuring optimal performance.
Install, configure, and troubleshoot hardware components and peripherals.
Collaborate with vendors for hardware and software procurement.
Network Support:
Monitor and maintain the integrity of the network infrastructure.
Troubleshoot network connectivity issues and ensure secure data transmission.
Assist in the implementation of network upgrades and expansions.
Security Compliance:
Enforce and adhere to healthcare industry regulations and security standards.
Implement security protocols to safeguard sensitive patient information.
Conduct regular security assessments and audits.
Documentation and Training:
Create and update technical documentation for systems, procedures, and configurations.
Provide training to end-users on IT best practices and security awareness.
Collaboration and Communication:
Work closely with other IT team members to address complex technical issues.
Collaborate with healthcare professionals to understand their unique IT needs.
Communicate effectively with all stakeholders, providing regular updates on ongoing issues and resolutions.
Qualifications:
Minimum of 2 years' experience with help desk support, troubleshooting common IT issues required. Previous Help Desk experience is required.
2 or 4-year IT related degree preferred. Relevant IT/Systems certifications a plus.
Must be able to manage multiple tickets at one time.
Demonstrate problem solving skills and solution development skills.
Experience with ticketing systems and multiple vendor solutions. Certification A+ is highly preferred.
Excellent time management, interpersonal and written and verbal communication skills.
Ability to multi-task and prioritize workload, while maintaining efficiency and quality of work.
Familiarity with working in a lab environment a plus.
This temporary position is located on-site in the San Diego, CA area.
Hourly Pay Rate: $32-38/hr
$32-38 hourly 60d+ ago
IT Support Specialist
Vets Hired
Technical support specialist job in San Diego, CA
We are seeking a dedicated Level 1 Help Desk Technician to join our IT support team. The ideal candidate will provide first-line technicalsupport to end-users, ensuring prompt resolution of hardware, software, and network issues within a Windows and VMware environment. Responsibilities include troubleshooting and resolving user issues virtually and in-person at multiple sites, managing service requests, and escalating complex problems to higher-level support. The technician will also assist in maintaining system performance, performing routine maintenance tasks, and documenting solutions. Strong communication skills, a customer-focused attitude, and basic knowledge of Windows OS, VMware, and networking principles are essential. Prior experience in a help desk role is preferred. Join us to help ensure seamless IT operations and exceptional user support.How you'll make an impact:
**User Support and Troubleshooting**: Provide first-line technicalsupport to end-users, addressing hardware, software, and network issues promptly and efficiently.
**Incident Management**: Log, track, and manage service requests and incidents using the help desk ticketing system, ensuring timely resolution and communication with users.
**Windows OS Support**: Assist users with issues related to Windows operating systems, including installation, configuration, and troubleshooting.
**VMware Support**: Provide basic support for VMware Horizon environment, including virtual machine setup, configuration, and troubleshooting.
**Network Connectivity**: Troubleshoot and resolve basic network connectivity issues, including wired and wireless connections.
**Documentation**: Maintain accurate and detailed documentation of support activities, solutions, and procedures to enhance knowledge sharing and future troubleshooting efforts.
**Customer Service**: Deliver exceptional customer service by maintaining a professional and empathetic attitude, ensuring user satisfaction and positive experiences.
**Escalation Management**: Identify and escalate complex issues to higher-level support teams or specialists when necessary, ensuring timely and effective resolution.
**Training and Development**: Continuously improve technical skills and knowledge through training, certifications, and staying updated with the latest industry trends and technologies.
**Projects**: Assist with managing and prioritize projects from the helpdesk eye to meet deadlines.
**Mobility**: We have multiple sites across San Diego, and need someone who is comfortable being mobile.
About you:
High school diploma
1 year experience with Windows/Office and basic Network Troubleshooting or equivalent training
Network+ preferred, but not required
Virtualization at a basic level preferred, but not required
Working Place: San Diego, California, United States Company : Vets Hired
$45k-77k yearly est. 60d+ ago
211899 / Technical Support Analyst
Procom Services
Technical support specialist job in San Diego, CA
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Provide Incident Support and Request Fulfilment to the customized Software Toolchain environment which is based on Git/Gerrit/Jenkins, Artifactory, including the testing cloud environment, etc.
ITIL - Incident Management: To manage the lifecycle of all Incidents. The primary objective of Incident Management is to return the IT service to users as quickly as possible.
ITIL - Event Management: Make sure that the Git/Gerrit software toolchain environment CIs and services are constantly monitored.
ITIL - Request Fulfilment: To fulfil Service Requests, which in most cases are minor (standard) Changes or requests for information.
Monitor and troubleshoot the alerts from monitoring system for the software toolchain environment
Monitor and analyse the continuous integration jobs based on Jenkins, and contact stakeholders of the jobs for troubleshooting, if necessary.
Documentation of technical fix solution and knowhow
Participate in team meeting if required
Participate in downtime maintenance testing, if required
Support the software toolchain environment on day-to-day work, including any possible applications tools issues, services, or workflow related issues and services.
Knowledge handover upon completion of assignment, if required.
Qualifications
Work experience at least 2 years, administration of Git/Gerrit/Jenkins, and/or other open source tools, e.g. Artifactory etc.
Experienced in Linux environments, comfortable in networking topics
Scripting experience in Java, Python, is a plus.
Fast learner and self-motivated in learning in new environment
Strong analytical and problem solving skills
Customer orientation
Good team player and good communication skills
English (written and spoken) is a must
Additional Information
PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.
$45k-77k yearly est. 1d ago
Help Desk Support - Level 1 (Carlsbad) 11025
Noesis Group
Technical support specialist job in Carlsbad, CA
Looking for a new opportunity with amazing benefits?
Come work for the best. Noesis Group, Inc. provides IT/IS consulting services to the business, educational and pharmaceutical communities of San Diego and Orange Counties. We offer comprehensive project management, business analysis, and support services covering networks, systems, applications, and more. Our mission is to generate loyal, satisfied, and long-term clients. Our ongoing success in accomplishing this goal has been attributed to the character and caliber of the professionals that comprise the Noesis team. Each member is dedicated, highly skilled, experienced, courteous, reliable, and respectful.
Would you like to be part of our growing professional team? We offer an exceptional work environment, great benefits and many opportunities for professional growth. Some of our benefits include: fully paid medical and dental, matching 401K plan, and a generous Paid Time Off (PTO) plan up to four weeks commensurate with seniority. Noesis offers a $5000.00 annual training budget for employees who wish to further their education in Information Technology.
We are currently seeking a highly motivated, full time Helps Desk Support-L1 to provide outstanding customer service to our clients.
JOB DESCRIPTION
Under the direct supervision of the Client Support Manager, the Helps Desk Support-L1 will provide on-site technicalsupport for our Noesis client. The Helps Desk Support-L1 must be able to quickly and professionally identify, research, and resolve a wide range of issues relating to technology and computing systems. The Helps Desk Support-L1 will serve as a “first point of contact” for end-user technicalsupport needs. This is a full-time position with a regular schedule of 40 hours per week. The Helps Desk Support-L1 must embrace the entrepreneurial spirit of our small, growing organization and possess high levels of self-initiative, accountability, and flexibility, coupled with a professional and strong work ethic.
SKILLS / REQUIREMENTS
Because we only hire the best candidates, you must have the following skills and education to be considered:
Broad based hardware and software support experience
Able to build and maintain supportive relationships within the organization
Highly accurate, organized and detail-oriented
Excellent customer service skills
Exceptional oral and written communications skills
Excellent technical writing and documentation skills
Above-average analytical and deductive reasoning skills
Ability to learn new technologies quickly and easily
Work efficiently and reliably in unsupervised and varying environments
Maintain calm and professional composure in stressful environments
Demonstrated track record of offering excellent customer service over the phone
Possess working knowledge of all of Microsoft's operating systems
Willing to handle support both over the phone and on-site locations to support clients desktop needs
Have a strong working knowledge of all of the components in Microsoft's Office suite
Able to quickly and efficiently diagnose and resolve problems with both PC and MAC
Prefer one or more current Information Technology certifications
Prefer a 4-Year college degree (Bachelor's or above) or equivalent experience
2+ years of highly relevant, extensive, hands-on experience
Must have a current CA drivers license
Please submit your electronic resume and a personalized cover letter to ************************************* Please do not contact the hiring company directly. Principals only; recruiters, please don't contact this job poster.
$45k-78k yearly est. 60d+ ago
Help Desk Technician
San Diego Rock Church
Technical support specialist job in San Diego, CA
Full-time Description
We are seeking a motivated and customer-focused Help Desk Technician to provide technicalsupport and first-line assistance to our employees. The Help Desk Technician will be responsible for troubleshooting hardware, software, and technical issues, resolving support tickets, and ensuring users have the tools they need to be productive. The ideal candidate is a problem solver with strong communication skills and a passion for helping others with technology.
Key Responsibilities
Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or in person.
Troubleshoot and resolve hardware, software, desktops, laptops, printers, mobile devices, and other peripherals both windows and mac OS.
Perform basic network troubleshooting related to connectivity. Wi-Fi, DHCP, and switching basic ports.
Escalate complex issues to higher-level support or system administrators as needed.
Install, configure, and maintain computer systems, applications, and user accounts.
Monitor and manage help desk tickets, ensuring timely responses and resolution in line with SLAs.
Track IT devices, accessories, and loaner devices to maintain IT inventory.
Support conference rooms and meeting space devices such as projectors, webcams, and online meeting software.
Document all support interactions, solutions, and troubleshooting steps in the ticketing system.
Provide training and guidance to users on basic IT tools, security best practices, and software usage.
Assist with onboarding/offboarding employees, including setting up accounts, devices, and access permissions.
Support regular IT maintenance tasks such as updates, backups, and patching.
Participate in team projects and contribute to the improvement of IT processes and knowledge base.
Contribute to ongoing knowledge base by drafting or updating existing guides
Setup and tear down audio systems for Academy chapels in both Sanctuary and Community Room.
Operate or assist with audio consoles Behringer X32, Behringer Wing, Tamaha TF5
Interface with Academy staff to ensure smooth execution of scheduled Chapels and gatherings.
Requirements
Qualifications
Education: Associate degree in Information Technology, Computer Science, or related field (or equivalent work experience).
Experience: 1-2 years of help desk, IT support, or related experience preferred.
Technical Skills:
Knowledge of Windows and/or mac OS operating systems
Familiarity with Microsoft 365, email clients, and collaboration tools
Basic understanding of networking (TCP/IP, DNS, DHCP, VPN)
Experience with ticketing systems (e.g., ServiceNow, Zendesk, Remedy)
Soft Skills: Quick learner, Strong communication, customer service, and problem-solving abilities.
Preferred Certifications
CompTIA A+
CompTIA Network+ or Security+
Microsoft Certified: Modern Desktop Administrator Associate
Organizational and Spiritual Requirements:
Contributing member of the Rock Church (or willing to transfer membership to the Rock Church).
Christ-centered behavior at all times by treating people with dignity, respect, compassion, and integrity.
Utilize the principles of Matthew 18 and Ephesians 4:15 to resolve differences of opinion with others.
Successful completion of a thorough pre-employment references and background checks, which includes: social security verification, Local, State & Federal criminal conviction records search, national security database, and sex offender registry.
Attendance at all mandatory meetings and events. This includes serving at Good Friday, Easter, and Christmas services, as well as the annual volunteer appreciation event.
Regular involvement in Rock Church activities, ministries, and events.
Tithe 10% to the Rock Church.
Signed acknowledgment of the Rock's Statement of Faith.
Ability to interpret and adhere to the Rock's policies, procedures, and employee handbook.
Be self-motivated and goal-oriented, use good judgment, and be flexible and innovative.
Professional attitude and demeanor.
Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Must be able to work independently, communicate effectively, and lift up to 25lbs (with or without assistance). This position also may require long periods of sitting, standing, walking, and hand/eye coordination for keyboard data entry and viewing data on a computer monitor. External and internal applicants, as well as position incumbents who are or become disabled, as defined under the Americans with Disabilities Act, must be able to perform the Essential Job Functions either unaided or with the assistance of a “reasonable accommodation”, if such is determined, on a case-by-case basis.
Employment At-Will:
Employment at the Rock Church and Academy is “At-Will,” meaning either the Rock or the employee may terminate the employment relationship at any time, for any reason, with or without advance notice.
Nothing contained in this job description or any other communication (written or verbal) the employee received is intended to be, nor should it be, construed as a guarantee that employment or that any benefit will be continued for any period of time. Compensation information provided to an employee, whether stated in hourly, bi-monthly, annual, or other terms, is not intended, nor does it constitute an employment contract or agreement for any specific period of time.
No manager, supervisor or employee of the Rock Church and Academy has any authority to enter into any agreement for employment for any specified period of time or to make any agreement for employment other than at-will.
Salary Description $31/hr
$31 hourly 45d ago
Information Technology
Vp 3.9
Technical support specialist job in San Diego, CA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$62k-109k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in San Diego, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-50k yearly est. 21d ago
Technical Support Specialist
Antech Diagnostics 3.7
Technical support specialist job in Carlsbad, CA
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
**The Target Pay Range for this position is $21.50 Hourly. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.**
**Job Purpose/Overview**
The TechnicalSupportSpecialist is responsible for remote troubleshooting of digital radiography hardware, and related software for Sound's veterinary customers. This individual has a general understanding of DR, CR, Ultrasound and laser functionality. This individual possesses strong troubleshooting skills, can vet knowns and unknowns by asking simple to complex questions, and is calculated and methodical when problem solving. This position requires logical and careful dissection of problem descriptions and can walk customers through troubleshooting steps while connected remotely or blind (not connected). In addition, this individual functions well in a fast paced environment with good case management and call management skills.
**Essential Duties and Responsibilities**
+ Able to understand and diagnose issues, and identify root cause through detailed analysis using both simple and in-depth questioning techniques
+ Able to document steps to reproduce accurately
+ Utilize strong customer and technicalsupport skills supporting Sound products and services to veterinary medical professionals
+ Troubleshoot and solve simple to highly complex hardware and software issues- methodical troubleshooting approach with attention to detail
+ Uses CRM to document and track progress on customer issues
+ Accurately documents troubleshooting steps, during the call, in customer tickets using CRM
+ Thorough and detailed case management skills- clear, concise note taking
+ Manages multiple customer tickets without sacrificing accuracy or quality of service
+ Operating system and application installation/configuration- high level understanding of product functionality
+ Perform and facilitate the return of items under warranty with third party vendors (RMA's), coordinate maintenance repairs, and loaner service orders
+ Thorough and detailed issue tracking in customer relationship management software
+ Strong call control technique without sacrificing customer service
+ Provide Sound customers with product and service information- required to learn and understand wide range of products related to Equine and Small Animal services
+ Excellent communication skills and ability to successfully control upset customers
+ Work closely with other departments when problem solving
+ Highly customer focused with a strong desire to deliver an excellent support experience during every interaction
+ Team player that will add value through very high quality and dedication to support team
+ Other duties as assigned.
**Education and Experience**
+ A bachelor's or associate's degree in a technical field preferred or equivalent experience
+ Technical certifications a plus (MCSE, MCP, or A+ and/or equivalent work experience)
+ 2 years troubleshooting software and hardware
**Knowledge, Skills and Abilities**
+ Strong PC skills and knowledge of MS applications (Outlook, Excel, Word, PPT)
+ General knowledge of Microsoft Windows 7, Windows 8 and Windows 10
+ General or working knowledge in three or more of the following areas is strongly preferred: MS SQL Server, Remote Desktop, PACS, TCP/IP, and DICOM.
+ Previous experience with customer facing ticketing systems (e.g. MS CRM, SalesForce, ServiceNOW)
+ Previous experience in medical imaging is a plus; either film or digital radiography
+ Excellent written and oral communication skills
+ Must be extremely detail oriented, organized, and professional
+ Typing skills: 40+ WPM
**Working Conditions**
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
The associate will primarily work in a typical office environment including use of cubicles, computers and overhead lighting. Temperature extremes will be minimal to nonexistent. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams.
**About Antech**
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialistsupport services.
**Benefits**
Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
_Benefits eligiblity is based on employment status._
+ Paid Time Off & Holidays
+ Medical, Dental, Vision (Multiple Plans Available)
+ Basic Life (Company Paid) & Supplemental Life
+ Short and Long Term Disability (Company Paid)
+ Flexible Spending Accounts/Health Savings Accounts
+ Paid Parental Leave
+ 401(k) with company match
+ Tuition/Continuing Education Reimbursement
+ Life Assistance Program
+ Pet Care Discounts
**Commitment to Equal Employer Opportunities**
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** .
**Note to Search Firms/Agencies**
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
$21.5 hourly 6d ago
Help Desk IT Technician II
Military, Veterans and Diverse Job Seekers
Technical support specialist job in San Diego, CA
The Help Desk IT Technician II is responsible for providing remote and on-site technicalsupport to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user.
Specific Job Duties Include:
Answer incoming Help Desk calls and emails
Create tickets and collect basic client information such as:
Company information
User
Issue
Whos effected
Perform basic Help Desk troubleshooting
Password resets
Add/Remove O365 licenses
Fix broken mapped network drives
Add/remove PC user (Local/Domain)
Install updates
Add printers (Local and Networked)
Install client-side software
Troubleshoot client-side network connections
Setup email on mobile devices
Act as HelpDesk Tier 1 escalation
Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less)
Restore files
Review application issues
Identify and address network outages
Troubleshoot group policies
Troubleshooting site-to-site and point-to-site VPN issues
Address network connectivity issues
Review server space issues
Requirements:
1-3 years of experience in Help Desk or IT support position
High School diploma or GED equivalent
Strong networking knowledge
Ability to problem solve and troubleshoot
Familiar with Windows Server
Excellent verbal and written communication skills
Detail-oriented and organized
Ability to multitask and excellent time management skills
Work as a proactive team member in an office setting
Fast-paced learner with 1-2 week training period
Working knowledge of Microsoft O365 email and office
Working knowledge of Microsoft Windows
$50k-92k yearly est. 60d+ ago
Information Technology
Veterans Prime, Inc.
Technical support specialist job in San Diego, CA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$50k-92k yearly est. Auto-Apply 60d+ ago
2026 Internship ITS (Information Technology Solutions)
Solar Turbines Incorporated 4.4
Technical support specialist job in San Diego, CA
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Internship Program - ITS (Information Technology Solutions)
This position is part of our Information Technology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects.
Program Goals:
Begin building technical foundation
Provide challenging assignments
Develop enterprise perspective
Begin network building
Transition to job offers after schooling is complete
Build pride and engagement
Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration.
Each program consists of yearly rotations in departments such as:
Engineering, Sales, Service & HR IT
Enterprise Applications
Client Support Services
Cybersecurity
Solar Analytics
Infrastructure Services
Manufacturing IT
Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business.
Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns.
Minimum qualifications:
Currently enrolled in a Bachelor's or Master's program at an accredited school
Current overall GPA of at least 2.8 on a 4.0 scale.
0-3 years of related experience.
Previous internship and/or relevant project experience in a technology related field.
Must be able and willing to relocate to San Diego, CA for the duration of the internship
Preferred Qualifications:
Ability to work in a fast-paced cross-functional team environment.
High energy level and sense of urgency.
Strong verbal and written communication skills.
Good business / technical judgment.
Ability to handle multiple priorities for a variety of tasks.
Compensation:
The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type.
#2026ETPosting
This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
Posting Dates:
January 8, 2026 - April 30, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
$22.5-39 hourly Auto-Apply 21d ago
GigaKOM Internship Program- IT Engineering
Gigakom
Technical support specialist job in San Diego, CA
IT & Engineering Internship Program
About Us
GigaKOM has been a leading provider of enterprise IT solutions for over 20 years, serving educational institutions, government agencies, and businesses across California. Through strategic partnerships and a commitment to innovation, we deliver cost-effective and reliable services that help our clients thrive in a digital-first world.
Now, through our Internship Program, we're opening our doors to the next generation of tech talent. If you're passionate about AI, systems infrastructure, or network engineering, this is your opportunity to gain real-world experience in a fast-paced and mission-driven tech company.
About the Internship Program
The IT & Engineering Internship is designed for aspiring tech professionals who want to explore fields such as:
Artificial Intelligence & Automation
Network Infrastructure & Cybersecurity
Systems Engineering & Cloud Services
TechnicalSupport & IT Operations
You'll be part of a team developing and supportingtechnical solutions that power public-sector organizations and enterprise clients throughout California.
Duration & Schedule
Term: 8-12 weeks (possibility for extension based on performance)
Start Date: Rolling start dates offered year-round
Schedule: Flexible part-time or full-time options
Key Responsibilities
As an IT & Engineering Intern at GigaKOM, you'll:
Assist in configuring and maintaining secure network infrastructures
Support deployment and monitoring of cloud-based and on-premise systems
Collaborate on AI-related initiatives including automation tools, chatbots, and data pipelines
Troubleshoot hardware and software issues across multiple platforms
Participate in systems design reviews, documentation, and testing
Gain exposure to cybersecurity best practices and enterprise IT frameworks
What We're Looking For
Required:
Current enrollment in or recent graduation from a Computer Science, IT, Engineering, or related program
Foundational knowledge of networking, operating systems, and system architecture
Proficiency with tools such as Python, Bash, PowerShell, or SQL
Strong analytical and problem-solving abilities
Willingness to learn and contribute in a team-oriented environment
Preferred:
Experience with AI tools, cloud platforms (AWS, Azure, or GCP), or scripting languages
Familiarity with routers, firewalls, VLANs, and network diagnostics
Interest in public-sector IT solutions, security, or emerging technologies
Mentorship & Development
Get assigned a mentor within the IT or Engineering team
Join weekly sessions focused on cutting-edge tech topics, project management, and industry best practices
Receive continuous feedback and a comprehensive performance review at the end of the program
Compensation & Perks
Compensation: Paid and unpaid roles available depending on role and availability
Professional Development: Workshops, tech demos, and access to virtual industry events
Career Growth: Strong interns may be considered for part-time or full-time roles after the internship
Team Culture: Inclusive, collaborative, and innovation-focused
Communication & Collaboration
Reports To: Engineering Manager or Internship Program Coordinator
Collaborates With IT staff, software developers, project managers, and fellow interns
Application Process
Ready to explore a career in tech with real impact? Submit your resume and a short statement of interest-be sure to mention your passion for IT/Engineering and what you're eager to work on at GigaKOM.
Build your future with GigaKOM. Work on impactful projects, deepen your technical skills, and join a company that is driving digital transformation in the public sector.
$34k-51k yearly est. 60d+ ago
IT Intern - Aliso Viejo
Halo Diagnostics
Technical support specialist job in Aliso Viejo, CA
The IT Intern will provide on-site operational support to the Information Technology department, with a primary focus on equipment provisioning, asset inventory management, and user onboarding. This role is ideal for individuals seeking entry-level exposure to corporate IT operations in a professional, structured environment.
Working closely with the IT team, the intern will help ensure technology readiness for new hires and operational sites, maintain accurate equipment records, and support day-to-day IT service requests as needed.
Essential Duties and Responsibilities
1. Equipment Provisioning and Deployment
· Prepare, configure, and deploy end-user computing equipment, including laptops, peripherals, and site hardware
· Perform initial system setup, validation, and quality checks prior to deployment
· Support equipment readiness for new hires, role transitions, and site launches
2. Asset Inventory Management
· Maintain accurate on-site inventory records for IT assets, including assignment, location, and status
· Assist with asset tracking, reconciliation, returns, and reallocation
· Ensure proper storage, labeling, and organization of equipment
3. User Onboarding and Access Support
· Provide on-site assistance for new hire onboarding, including account access and initial login support
· Guide users on standard IT tools, systems, and processes
· Ensure onboarding tasks are completed in accordance with established timelines
4. IT Support Requests and Ticket Management
· Respond to on-site IT service requests and support tickets as capacity permits
· Perform basic troubleshooting for hardware, software, and access-related issues
· Escalate complex issues to senior IT staff following established procedures
Qualifications
Required Qualifications
· Currently enrolled in or recently graduated from an accredited college or university
· Working knowledge of Microsoft Office applications, including Outlook, Word, Excel, and Teams
· Strong organizational and time-management skills
· Ability to follow documented procedures and work effectively in an on-site team environment
· Professional written and verbal communication skills
Preferred Qualifications
· Coursework in Information Technology, Computer Science, or a related field
· Familiarity with IT asset management systems or ticketing platforms
· Basic understanding of corporate IT environments and end-user support
Physical and On-Site Requirements
· Ability to work on-site during scheduled business hours
· Ability to lift and move IT equipment (laptops, monitors, peripherals) as needed
· Ability to sit, stand, and move throughout the office environment
Professional Development Opportunities
· Hands-on experience in a corporate IT environment
· Exposure to enterprise systems, workflows, and support models
· Mentorship and guidance from experienced IT professionals
Work Environment
· On-site, casual office setting
· Structured, process-driven IT environment
· Emphasis on accuracy, accountability, and service quality
$34k-52k yearly est. 7d ago
Technical Support Specialist
CSA Global LLC 4.3
Technical support specialist job in San Diego, CA
Job DescriptionDescription:
Client Solution Architects (CSA) is currently seeking a TechnicalSupportSpecialist to support a program at San Diego, CA.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact:
Technical Proficiency:
Computer networking concepts, protocols, and security methodologies
System performance and availability monitoring
Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies
Systems administration concepts
Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
Cybersecurity principles, threats, and vulnerabilities
National and international cybersecurity laws, regulations, and ethics
Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification
Service desk best practices
Customer service and communication skills
Technical training development and delivery
Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Requirements:
What you'll need to have to join our award-winning team:
Clearance: Must possess and maintain an active Secret Clearance
Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What sets you apart:
IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP
$41k-74k yearly est. 29d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in San Marcos, CA?
The average technical support specialist in San Marcos, CA earns between $35,000 and $99,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in San Marcos, CA
$59,000
What are the biggest employers of Technical Support Specialists in San Marcos, CA?
The biggest employers of Technical Support Specialists in San Marcos, CA are: