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Technical support specialist jobs in Scranton, PA - 76 jobs

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  • Community Support Professional - Day Program

    Beacon Specialized Living 4.0company rating

    Technical support specialist job in Scranton, PA

    Qualifications • High School Diploma; • Three years of work experience with consumers with developmental disabilities; • Must be at least 21 years old; • Valid Pennsylvania Drivers License with acceptable driving record as determined by Motor Vehicle Report and insurance guidelines. Essential Functions • Accepts assignments based on the particular needs of the consumer. • Provides up to 40 hours of support per week to consumers in a variety of settings. • Assists consumers in daily living skills which include, but are not limited to, bathing, dressing, incontinence care, meal planning/preparation, and housekeeping. • Assists consumers in the community in order to meet medical, recreational, and social needs. • Acts as an advocate to ensure that consumers remain in control of their households and finances when needed. • Assists the consumer in problem resolution and negotiating personal crisis. • Maintains professional demeanor when representing Keystone. • Participates in Interdisciplinary Treatment Team process. • Writes, where appropriate, reviews, and ensures progress notes are complete with required information. • Conducts, facilitates, and speaks on behalf of Keystone Community Resources (KCR) with Family members, Supports Coordinators, Guardians and other stakeholders involved in consumer's care. • Attends professional meetings as needed to represent the consumer and KCR. • Schedules, attends, and transports consumers to appointments, visits, outings, and/or Trips as needed. • Promotes a safe and caring environment where individuals can learn and grow while enjoying a healthy and productive lifestyle. • Understands internal and external policies and follows employee rules of conduct and performance as set forth by Keystone; • Promotes community awareness by demonstrating responsible, courteous behavior and a positive perception of individuals with developmental disabilities. • Annually meets regulatory and agency in-service training requirements. Work Environment • Community environment; • May experience exposure to body fluids and the need to provide personal, private care to individuals. • Varied shift hours will be required, mostly evenings and weekends, availability is based on client's needs and wishes; • Driving is required. Necessary to maintain an acceptable driving record. • Use of personal vehicle is required. Proof of insurance coverage, registration, and inspection required prior to and during conducting business with vehicle. Physical Abilities • Must be able to lift and transfer 50 pounds using proper body mechanics 6-12 times hourly • Must be able to carry 50 pounds for at least 20 feet • Must be able to climb and descend 20 stairs carrying 20 pounds • Must be able to bend to retrieve an object at floor level 6-12 times hourly • Must be able to readily change direction while walking • Must be able to run a distance of 100 ft. 1-2 times hourly • Must be able to walk a distance of one mile • Must be able to crouch at the knees 6-12 times hourly • Must be able to kneel on both knees • Must be able to drive for a period of one hour 3-6 times daily • Must be able to stand for a period of one hour 6-12 times daily • Must be able to sit for a period of one hour 6-12 times daily • Must be able to push/pull 10 pounds • Must be able to grasp an object with at least one hand • Must have at least 20/40 combined vision with or without corrective lenses • Must be able to hear a normal spoken voice with or without hearing assistance • Keystone will proactively work with an employee requesting a reasonable accommodation to be able to complete job duties Confidentiality • The Community Support Professional has access to the protected health information of people in the agency's care. The Health Insurance Portability and Accountability Act (HIPAA) regulations apply to confidential information in all areas of Keystone Community Resources, Inc. and Keystone Independent Living. • General Professional confidentiality is expected at all times both within the company and with other agencies. #PA123
    $23k-26k yearly est. 3d ago
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  • Computer Field Tech Position-PIttston PA

    BC Tech Pro 4.2company rating

    Technical support specialist job in Pittston, PA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Pittston, PA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $42k-60k yearly est. 60d+ ago
  • Information Technology Support Specialist Part Time

    Cross Valley Federal Credit Union 3.0company rating

    Technical support specialist job in Wilkes-Barre, PA

    Information Technology (IT) Support Specialist Reports To: IT Coordinator FLSA Status: Hourly Purpose The IT Support Specialist will assist the IT Coordinator in troubleshooting and resolving technical issues for employees as well as maintaining computer systems, configuring hardware and software used by the Credit Union. Responsibilities Job responsibilities of the IT Support Specialist include, but are not limited to: Operating the ServiceDesk ticket platform, such as prioritizing and resolving IT tickets. Providing on-site or virtual technical support services for employees. Installing computers/peripherals and creating user profiles for employees. Installing software and updates on domain connected computers and servers. Assisting in organizing and maintaining hardware inventory across all branches. Assisting in the process of on boarding / off boarding of employees (user accounts, license assignments, network/file access, etc.) Providing user access to network folders and maintain appropriate user access/security. Creating/maintaining various logs and diagrams of credit union resources and processes. Assisting in reviewing vulnerability assessments, making and documenting recommended changes. Assisting in gathering information for audits and helping with mitigation documentation. Supporting the IT Coordinator in the day-to-day IT operations for the Credit Union. Other duties as assigned. Education and Experience The IT Support Specialist must have the following: Working knowledge of Windows Operating Systems Working knowledge of computers and peripheral hardware components Basic knowledge of Office 365 suite Degree in Information Technology, other related degree, or equivalent experience. Skills The IT Support Specialist should demonstrate the following skills: Ability to communicate technical information to those who may not understand some technical concepts High level problem-solving and troubleshooting skills Ability to learn quickly and retain technological procedures Effective verbal and written communication skills Ability to multitask in a time sensitive environment Effective organizational skills Can work independently on assigned tasks Ability to work and contribute positively as part of a team Efficient time management skills Demonstrate sound work ethics Physical Requirements Physical requirements of the IT Support Specialist include, but are not limited to: Standing and sitting for prolonged periods of time. Commuting to and from Credit Union branch locations, sometimes on short notice. Ability to lift up to 35lbs. The is not intended to provide an all-inclusive listing of related job activities. As a member of a highly regulated industry, it is expected that all associates will maintain and ensure compliance with all applicable laws, regulations, rules, as well as credit union policies and internal controls. Additionally, management may request associates to perform other related activities in place of or in addition to those representative activities notes in this job description. Requirements:
    $51k-67k yearly est. 6d ago
  • On-Call IT Field Technician - Scranton,Wilkes-Barre,Hazleton, PA - Hiring Now

    Geeks On Site 3.1company rating

    Technical support specialist job in Scranton, PA

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Scranton, PA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-43k yearly est. 5d ago
  • I.T. Services Field Technician

    Pencor Services 4.2company rating

    Technical support specialist job in Palmerton, PA

    Company: PenTeleData Shift: Monday-Friday, 8AM-5PM, but must be available for after hours and on call support Pencor and its subsidiaries are Equal Opportunity Employers PenTeleData,a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey is experiencing significant growth and is seeking a Field Technician for the I.T. Services department. The I.T. Services Department is the customer facing professional services group of PenTeleData. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers. This position will focus primarily in the areas of structured cabling and related services to support Telecom and Data network installations. Ability to travel and perform duties throughout our service footprint required. Responsibilities include but are not limited to: Installation and testing of cabling, equipment and peripherals for Telephone and data networks Performing basic troubleshooting and testing of installed equipment Performing cut-over and training for POTS and VOIP phone installations Other duties as assigned Qualifications: Associates Degree and/or a combination of related industry experience and certifications 2+ years hand on experience with the installation of structured cabling for data and Telecom systems Established residency in Pennsylvania Valid PA Driver's License and good driving record Understanding of Wi-Fi technologies General knowledge of the full range of products and capabilities typically found in an SMB environment Familiarity with common network equipment (wired/wireless) commonly installed in an SMB environment Experience using MS Word, Excel, Viso and standard Microsoft applications Experience with Data and Telecom network installations Experience with POTS and VOIP phone services and requirements Experience with standard networking equipment such as routers and switches Excellent Communications Skills - Oral and Written Excellent Organizational and Time Management Skills Ability to use common hand/power tools and test equipment Ability to lift and carry up to 40lbs Ability to work well at heights on ladders, bucket trucks and roofs Ability to present a professional appearance and provide exceptional customer service at all times and in all situations Ability to travel and perform duties throughout our service footprint Ability to work overtime and flexible schedules as needed INDLP
    $54k-94k yearly est. 60d+ ago
  • IT Help Desk

    EAM-Mosca Corporation 3.8company rating

    Technical support specialist job in Hazleton, PA

    EAM-Mosca Corp. Job Title: IT Help Desk Job Type: Full Time, Salaried Non-Exempt Reporting Structure: Reports to Network Administrator and Help Desk Manager EAM-Mosca Corp., Hazle Township PA, is market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions. As we continue to expand our Americas region presence, we are seeking to hire a growth oriented It Help Desk employee to join our dynamic IT Team. Company Overview: EAM-Mosca Corp is a leading provider of innovative strapping solutions designed to meet the diverse packaging needs of a wide variety of blue-chip manufacturing businesses. We are committed to delivering high-quality, reliable strapping systems that enhance production efficiency and improve product security in a highly sustainable manner. Job Description: The IT Help Desk is an entry level position in the Information Technology Department. The Help Desk applies knowledge of information technology systems, products and services to assist EAM Mosca employees with hardware and software issues. The IT Help Desk documents computer related problems, troubleshoots solutions and evaluates and resolves routine questions/problems, referring more complex issues to IT Specialists. The Help Desk will install IT supported software on new and upgraded EAM Mosca equipment. Roles and Responsibilities: · PC - prepare new laptops and desktops for EAM Mosca users · Internal & remote Customer support · Minor hardware repair · Printer support · Client upgrades to IT applications · Phone support · Mobility device support · VPN support · Document procedures in SharePoint · Complete assigned work in a timely, professional manner. Profile and Background: · Associates degree in an IT related field with a minimum of 2 years of experience. Will consider additional experience in lieu of education. · Must possess a general understanding of Information technology concepts and the ability to apply knowledge to promote independent problem solving. · Strong interpersonal and communication skills with the ability to interact effectivelywith employees at all levels of the organization; Must be team- oriented with a positive attitude and a desire to learn. · Must display good customer service skills with a professional demeanor; Ability to maintain composure in stressful situations. · Excellent organization skills and attention to detail. · Ability to lift up to 50 lbs. Fundamental Understanding: · Microsoft - Win10/11 · MS Office - O365 · Win Server 16/19/22 · Wireless concepts · Security software All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $43k-65k yearly est. Auto-Apply 4d ago
  • Help Desk Specialist - Full-time

    Wayne Memorial Health System & Community Health Centers 4.4company rating

    Technical support specialist job in Honesdale, PA

    Provides a central point of contract into the Information Services department to the end users. Candidate must solve as many issues as possible, and in the event the Help Desk representative identifies an issue requiring additional customer assistance, refer those more difficult issues internally to the proper IS resource. This position is responsible for aggregating all help desk work orders to identify service level patterns and repetitive problems. Minimum Requirements Ability to communicate and provide effective customer service to all Health System entities; Open minded, flexible, and receptive attitude in addressing customer system needs and requirements; Cooperative team player within the department operations; One year of experience and the general understanding of PC operations and maintenance; Minimum of 1 to 2 years work experience in a customer-oriented environment; Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers; Excellent communications and organizational skills required; Demonstrated ability to handle high-level customer escalation on a professional basis; Technical aptitude and knowledge preferred; Associate's Degree in computer science preferred or equivalent in experience.
    $44k-63k yearly est. 8d ago
  • Caregiver Needed: Support for an Adult Client - Wilkes-Barre, PA

    Herewith Caregivers

    Technical support specialist job in Dallas, PA

    Job DescriptionCaregiver Needed: Support for an Adult Client - Wilkes-Barre, PA Pay Rate: $15/hour Care Needs: Assistance with Activities of Daily Living (ADLs) Basic tech support (e.g., phone or tablet help) Cooking and light housekeeping Companionship and emotional support Schedule: Monday to Sunday Morning: 7:00 AM - 10:00 AM Evening: 6:00 PM - 10:00 PM If you're compassionate, dependable, and passionate about helping others live comfortably at home, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************
    $15 hourly 13d ago
  • Specialist, Certified Peer Support

    Wright 4.2company rating

    Technical support specialist job in Jermyn, PA

    The Certified Peer Support Specialist (CPPS) works in collaboration with physicians, behavioral health clinicians and other staff at The Wright Center for Community Health to address barriers to medical and behavioral health care. The CPPS addresses complex social needs of the underserved, uninsured, or underinsured community members. This role serves in an expanded clinical role to collaborate with community members, Primary Care Providers, Behavioral Health Providers, dental, community agencies, insurance companies, and other health/community related entities to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. The CPPS‘s expertise is sought to assess, develop and implement member care plans as it relates to addressing the social determinants of health and optimizing the members‘ physical and psychosocial health status as it relates to mental health recovery, support, and stabilization. This is to ensure the members of the program have the resources necessary to achieve their highest level of functioning and recovery in terms of living with a severe and persistent mental illness. REPORTING RELATIONSHIPS This position reports to the Behavioral Health Manager. No positions report to this role. ESSENTIAL JOB DUTIES and FUNCTIONS While living and demonstrating our Core Values, the Certified Peer Support Specialist will: Assist patients with creating their individual service plans and other activities aimed at fostering their own person-centered planning and the delivery of individualized services Share personal recovery stories and experiences to help inspire and support patients throughout their recovery process Assist patients with the development of mental health advance directives Support patients with problem-solving in terms of reintegrating back into the community where appropriate Advise and inform patients on community resources, including housing, employment, education, transportation, recreation, health, religious/spiritual, and other resources to meet their individual recovery goals Provide individuals with support and guidance on recognizing the early signs of crisis, developing crisis plans, and implementing identified coping strategies Assist individuals with developing and maintaining positive personal and social support networks Assist individuals with developing their self-help skills and cultivates their ability to make informed, independent choices Plan and facilitates practical activities for individuals to increase their self-worth and improve their self-concepts Attend treatment/recovery team meetings Document services provided to individuals Act as an advocate for individuals to facilitate positive changes in their recovery Perform related work as required Provide support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follows up with both patients and providers regarding health/social services plans Continuously expand knowledge and understanding of community resources and services. Facilitates patient access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and relevant mental health services. Assists patients in utilizing community services, including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible Facilitate communication and coordinate services between providers and the patients. Coordinates and monitors services, including comprehensive tracking of patients' compliance in relation to care plan objectives Work collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the patients, providers, care managers, medical residents, and office staff. Works to reduce cultural and socio-economic barriers between patients and institutions Attend weekly huddles and morning/afternoon mini huddles as needed Other duties as assigned Requirements QUALIFICATIONS Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool Buy in and experience working in the EOS model (strongly preferred) Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride High school diploma or equivalent (GED) Possession of an active certification as a Certified Peer Specialist issued by the Pennsylvania Certification Board (PCB) Must possess valid PA driver's license Current BLS Certification Knowledge of community resources required Knowledge of mental health peer support services Knowledge of the recovery process and how it applies to individuals with serious mental illness Ability to follow written and oral instructions Ability to maintain effective working relationships Ability to communicate effectively orally Ability to communicate effectively in writing General computer knowledge and capability to use computers required Demonstrates the ability to interact in an effective manner with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families with diverse opinions, values and cultural ideas Demonstrates ability to work autonomously and be directly accountable for practice Demonstrates ability to be self-directed, flexible, and committed to the team vision Demonstrates teamwork, initiative and willingness to learn, accepts and respects diversity without judgment, and demonstrates strong customer service values
    $47k-59k yearly est. 60d+ ago
  • IT Tech

    Nittany Energy 4.1company rating

    Technical support specialist job in Pocono Woodland Lakes, PA

    IT Assistant - Field Support & Sales Technology Solutions Employment Type: Full-Time Nittany Oil Company is seeking an energetic, customer-focused IT Assistant to join our team! This entry-level role is perfect for someone who enjoys working hands-on with technology while building strong relationships with internal and external customers. You will provide on-site technical support, equipment installation, and field service across Central Pennsylvania-so being comfortable with daily travel is essential. We're looking for a self-starter who not only solves technical challenges but also approaches each visit with a service and sales mindset-identifying opportunities to improve performance, streamline processes, and enhance the overall customer experience. Role Responsibilities Deliver exceptional IT support by troubleshooting, resolving, and following up on technical issues. Install, configure, and maintain IT systems, software, and hardware for multiple locations. Provide hands-on support for Gilbarco POS systems, fuel dispensers, camera systems, audio systems, and PCs. Manage your own service schedule, providing timely solutions and proactive communication. Travel daily across Central PA to deliver on-site support and strengthen customer relationships. Participate in training programs and continually develop product knowledge and sales-focused service skills. Be available for an on-call rotational schedule to provide after-hours support when critical issues arise. Requirements Valid driver's license in good standing; must be comfortable with daily travel across Central PA. Ability to lift at least 50 lbs and work from various heights, including ladder work. Willingness to work in varied environments and on a wide range of equipment. Strong organizational skills and attention to detail. Excellent verbal and written communication skills-able to explain solutions and highlight value to both technical and non-technical audiences. Ability to analyze complex information, prioritize multiple projects, and work independently or as part of a team. Preferred Qualifications Associate's degree in IT or related field (or equivalent experience). Previous exposure to Gilbarco Passport POS or Verifone POS systems. Familiarity with Wayne or Gilbarco fuel dispensers. Experience with security camera systems and troubleshooting. Knowledge of ticketing systems for support case management. Nittany Energy is a Drug-Free and Equal Opportunity Employer. Work schedule 10 hour shift Weekend availability Monday to Friday On call Holidays Overtime Day shift 8 hour shift Night shift Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Employee discount Paid training
    $32k-51k yearly est. 60d+ ago
  • Retirement Support Specialist

    Ascensus 4.3company rating

    Technical support specialist job in Dreher, PA

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. The Retirement Support Specialist position is accountable for assisting the Client Services teams through timely communication and follow-up, proactive client outreach, and tracking, reporting and documentation of various functions within the department. Section 2: Job Functions, Essential Duties and Responsibilities * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Assist clients with census updates to produce compliance tests and employer calculations * Participate in proactive call and email campaigns to inform clients on various deliverables regarding their 401k plan * Assist Client Services with the creation of necessary reporting for the FDI reports * Apply a quality control/review process to all reports produced before they are delivered to the end user * Reply to client requests for information via email, outbound call, or internal workflow * Maintain detailed workflow documentation for all functions and tracking for all reports provided * Provide timely, exceptional service, including problem solving and issue resolution with minimal inconvenience to clients * Provide effective verbal and written communications in a clear, concise, and informative manner * Make outbound calls to clients for various call campaigns and follow up on verification of client's data * Provide backup assistance for functions previously owned by Shared Services * Maintain a professional and positive approach in all internal and external communications Supervision * N/A Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree in business or related field, or equivalent work experience. * Knowledge of information systems and technology; ability to create ad hoc reports. * Microsoft Office knowledge required. * Ability to evaluate data integrity. * Strong written and verbal communication skills. * Excellent evaluation and problem resolution skills. * Detail oriented. * Ability to work unsupervised as required, but also work within and contribute to maintaining a highly cohesive team environment For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 MBps or better. If you are unsure of your internet speed before applying, please check with your service provider. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $43k-63k yearly est. 26d ago
  • Field Support Technician

    Sev1 Tech

    Technical support specialist job in Tobyhanna, PA

    Overview/ Job Responsibilities Sev1Tech is looking for a Field Support Technician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment. Responsibilities include, but not limited to: Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces. Requires technical expertise in the areas of communications network engineering, satellite communications, architecture, analysis, development, and network operations support. Position should be an SME with regard to strategic areas of SoS architecture development including next generation technology insertion strategies, and integration planning of future C4ISR capabilities. Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan. The Contractor shall support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices. Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance. Provide quality assurance review and evaluation of new and existing software products. Minimum Qualifications Bachelor's degree. (Degree preferred in Computer Science, Information Systems, Engineering, Business or related scientific or technical discipline. Four (4) additional years of direct relevant technical experience may be substituted for education. Candidate must be a US Citizen and have an Active SECRET security clearance A minimum of five (5) years related experience. Capability to distinguish between hardware and software problems in multi-vendor systems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required to Deploy to austere locations and climb in and around military vehicles of all types. Required to regularly sit, walk, and/or stand throughout various times during the day. Up to 50 percent travel depending on the workload. Desired Qualifications Tactical Radio Experience (To include the following waveforms). SINCGARS, TACSAT, MOUS, TSM, HF Operations. Prior military experience. About Sev1Tech LLC Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients. At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.
    $35k-59k yearly est. Auto-Apply 46d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Pittston, PA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 1d ago
  • IT Help Desk

    EAM-Mosca Corporation 3.8company rating

    Technical support specialist job in Hazleton, PA

    EAM-Mosca Corp. Job Title: IT Help Desk Job Type: Full Time, Salaried Non-Exempt Reporting Structure: Reports to Network Administrator and Help Desk Manager EAM-Mosca Corp., Hazle Township PA, is market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions. As we continue to expand our Americas region presence, we are seeking to hire a growth oriented It Help Desk employee to join our dynamic IT Team. Company Overview: EAM-Mosca Corp is a leading provider of innovative strapping solutions designed to meet the diverse packaging needs of a wide variety of blue-chip manufacturing businesses. We are committed to delivering high-quality, reliable strapping systems that enhance production efficiency and improve product security in a highly sustainable manner. Job Description: The IT Help Desk is an entry level position in the Information Technology Department. The Help Desk applies knowledge of information technology systems, products and services to assist EAM Mosca employees with hardware and software issues. The IT Help Desk documents computer related problems, troubleshoots solutions and evaluates and resolves routine questions/problems, referring more complex issues to IT Specialists. The Help Desk will install IT supported software on new and upgraded EAM Mosca equipment. Roles and Responsibilities: · PC - prepare new laptops and desktops for EAM Mosca users · Internal & remote Customer support · Minor hardware repair · Printer support · Client upgrades to IT applications · Phone support · Mobility device support · VPN support · Document procedures in SharePoint · Complete assigned work in a timely, professional manner. Profile and Background: · Associates degree in an IT related field with a minimum of 2 years of experience. Will consider additional experience in lieu of education. · Must possess a general understanding of Information technology concepts and the ability to apply knowledge to promote independent problem solving. · Strong interpersonal and communication skills with the ability to interact effectivelywith employees at all levels of the organization; Must be team- oriented with a positive attitude and a desire to learn. · Must display good customer service skills with a professional demeanor; Ability to maintain composure in stressful situations. · Excellent organization skills and attention to detail. · Ability to lift up to 50 lbs. Fundamental Understanding: · Microsoft - Win10/11 · MS Office - O365 · Win Server 16/19/22 · Wireless concepts · Security software All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR 6NZQzhwbsT
    $43k-65k yearly est. 5d ago
  • On-Call IT Field Technician - Scranton,Wilkes-Barre,Hazleton, PA - Hiring Now

    Geeks On Site 3.1company rating

    Technical support specialist job in Scranton, PA

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $39k-61k yearly est. 13d ago
  • Information Technology Support Specialist Part Time

    Cross Valley Federal Credit Union 3.0company rating

    Technical support specialist job in Wilkes-Barre, PA

    Salary Description $17-$19 per hour
    $17-19 hourly 8d ago
  • I.T. Specialist

    Pencor Services 4.2company rating

    Technical support specialist job in Palmerton, PA

    Company: PenTeleData Shift: Monday-Friday, 8AM-5PM (plus on call rotation) Excellent benefits package! Pencor and its subsidiaries are Equal Opportunity Employers I.T. Services Specialists are experienced agents that assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills. Responsibilities include but are not limited to: Providing remote and onsite customer support for Microsoft virtual environments, Cloud backups and other MSP related services Designing and installing LAN's and Windows based domains Providing pre-sales support; primarily participating in sales calls to assist in the technical aspects of the sale and ensuring that the customer's technical requirements are met Wired and wireless network design, support and installation Microsoft Systems and service installation and support Interfacing with our customers other hardware and software vendors to identify and resolve problems Performing basic project management Providing customer training and guidance as required Properly documenting service activities; accurately accounting for inventory of service parts and keeping internal customer related information up to date Participation in the 24x7 "on call" rotation Other duties as assigned Qualifications Associate degree in related field combined with 3 years minimum industry experience and certifications or 5+ years' minimum experience supporting SMB, enterprise data and communications environments Current MCSE and Cisco Certifications preferred Established residency in Pennsylvania Valid PA Driver's License and good driving record VMWare or Hyper-V Experience Previous experience with the design and implementation of clustered server environments, virtual environments and management of MS Cloud services Extensive experience with Active directory as well as hosted and on premise applications Proven experience supporting L2/L3 networks in SMB and enterprise environments Knowledge of wireless system design and support up to and including 802.11AC standards General knowledge of the full range of products and capabilities typically found in an SMB environment Expertise and practical experience with Microsoft server products, clustered Hyper-V environments, VMware and vSAN technologies recommended Hyper-V DFS Active Directory Exchange/O365 VMWare, Vsphere and vSAN Experience with backup and imaging technologies recommended Experience with Threattrack Vipre business antivirus recommended Excellent Communications Skills - Oral and Written a must Excellent Organizational Skills Proven ability to multitask and operate in an eclectic service environment Ability to provide professional customer service at all times and in all situations Ability to participate in the "on call" work rotation Ability to travel when needed within our company's service footprint INDLP
    $69k-99k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in East Stroudsburg, PA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-44k yearly est. 5d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Scranton, PA?

The average technical support specialist in Scranton, PA earns between $32,000 and $92,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Scranton, PA

$54,000
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