Technical support specialist jobs in South Carolina - 1,116 jobs

Looking for an opportunity to *get your foot in the door* in the technology and construction industry? We're hiring *Helpers* to join our team on an exciting, high-profile project. If you're motivated, eager to learn, and ready to build the foundation for a rewarding career, this is the role for you! *About the Project* Be part of a *state-of-the-art data center build in Upstate SC*-a project that will power next-generation connectivity and innovation. This is your chance to learn hands-on skills while contributing to a major infrastructure initiative. *About Us* We deliver *Infrastructure Services and Solutions* with a customer-first approach, focusing on *quality, reliability, and future-ready technology*. From advanced cabling to integrated security and AV systems, we provide end-to-end solutions that enhance connectivity and functionality across industries. Join a team that values *excellence, safety, and continuous improvement*. *What You'll Do* * Learn and assist with installing low-voltage cabling systems (coax, UTP, fiber, DAS, AV, access control). * Help install racks, cabinets, cable supports, and firestop materials. * Perform basic tasks like cutting, labeling, pulling, dressing, and terminating cabling. * Maintain a clean, organized, and safe work environment. * Follow directions from Leads and Foremen while learning industry standards. * Provide reliable transportation to and from job sites. *What We're Looking For* * *Experience:* 0-1 year in low-voltage installation or related construction fields. * *Skills:* Willingness to learn, follow instructions, and work safely. * *Certifications:* OSHA 10 preferred (can be obtained after hire). * *Tech Savvy:* Basic smartphone/tablet use. * *Requirements:* High school diploma or equivalent, valid driver's license, ability to lift up to 50 lbs. *Why Join Us?* * Gain *hands-on experience* in a growing industry. * Work on a *high-profile data center project*. * Opportunities for advancement and training. * Competitive pay and benefits. * A team culture built on *professionalism, safety, and innovation*. If you're ready to *start your career and learn from the best*, apply today and help us build the backbone of tomorrow's technology! *Job Type & Location*This is a Contract position based out of Spartanburg, SC. *Pay and Benefits*The pay range for this position is $22.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Spartanburg,SC. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Are you an experienced Network Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Network Analyst for a contract-to-hire position to work at their company in Columbia, SC(Hybrid). Primary Responsibilities/Accountabilities: Focusing on network operations across multiple platforms, analyzes technical architecture, including hardware, software, and various configurations. Provides functional and empirical analysis related to the planning, design, installation, and implementation of the network infrastructure. Analyzes workload, including traffic and utilization trends. Provides analytical support to team members throughout the development and implementation process. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs. May provide training on hardware and/or software use. Compiles and analyzes operational data and directs tests to assist in establishing standards for new designs or modifications to existing equipment, systems, or processes. Tests and verifies hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Confers with technical specialists and consults specifications to evaluate interface between hardware and software and operational and performance requirements of overall system(s). Interfaces with users, consultants, technical teams, and vendors for maximum guidance or on new technology to determine software and hardware installation requirements. Ensures network compliance with audit requirements. Addresses new network vulnerabilities within audit-mandated time frames. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system. Maintains effective security/backup and disaster recovery processes and systems. Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Creates and maintains process and procedure documentation. Keeps knowledge and skills updated to keep up with rapid advancements in network technology. Implement security remediations to strengthen the enterprise network. Manage network migrations across large, complex environments. Provide network support for new business applications and onboarding. Define and optimize network structures and routing architecture. Leverage automation (Ansible/GitHub) to enhance network efficiency. Utilize Cisco ACI for next-generation data center networking. Support disaster recovery initiatives to ensure uptime and resilience. Troubleshoot and resolve complex network connectivity and security issues. The Network Change Team manages all connectivity changes across the entire Client organization. Team ensures security, reliability, and efficiency of the corporate network. Highly collaborative environment focused on supporting diverse business units. Plays a critical role in keeping business applications operational, stable, and secure. Qualifications: Palo Alto Firewall (Primary) F5 (Primary) High attention to detail with accuracy in configuration and documentation. Strong communication skills for collaborating with cross-functional teams. Ability to pivot between multiple tasks in a dynamic environment. Excellent troubleshooting ability to resolve network and firewall issues quickly. Preferred: Cisco ACI (Next-gen networking) Ansible (Automation) GitHub (Version control/automation pipelines)

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Technology JOB PURPOSE Under regular supervision, provides routine and emergency technical support and assistance in the maintenance and troubleshooting of District-wide information systems; performs system installation, IT support and related work as required. Reports to the Director of Information Technology. ESSENTIAL JOB FUNCTIONS Provides timely technical support to users for all IT systems such as computer hardware, software, network, telecommunication and instructional systems through on-site, remote or telephone support. Installs, maintains and supports personal computers, network systems and related technology equipment and software. Monitors work order system for IT support requests, prioritizes work, responds either in person or remotely. Follows through on support requests to ensure closure and user satisfaction. Performs duties accurately, works independently, focuses on task, maintains schedules and meets deadlines. Troubleshoots problems with equipment, systems, and connectivity issues; completes repairs as necessary and/or escalates to other technical staff to resolve as appropriate. Installs, tests, and supports computer hardware and software for both instructional and administrative operations. Performs virus and/or malware removal to detect, prevent, and address protentional security threats. Moves, sets up and arranges computer equipment as needed. Provides software application support including but not limited to: Windows Operating Systems, Google, Microsoft Office, SMART software and other Windows compatible programs. Installs Ethernet and fiber optic cable, paging speakers, interactive white boards, projectors, audio/video equipment. Maintains accurate records of repairs, projects and IT systems. Operates a variety of equipment such as computers, printers, network equipment, peripherals, audio-visual equipment, copier, calculator, telephone, etc.; uses clerical, copier, computer supplies, small hand tools. Interacts and communicates with various groups and individuals such as the immediate supervisor, coworkers, other district administrators and staff, school administrators and staff, vendors/service providers, and the general public. Attends training, seminars and workshops, etc. and reads technical manuals to maintain and enhance job knowledge and skills. Performs other duties as required to support the Department of Information Technology. QUALIFICATIONS Requires high school diploma or GED equivalent supplemented by formal training, special courses or self-education that is equivalent to satisfactory completion of one year of college education or specialized advanced training in computer technology or a closely related field, supplemented by six to nine months of experience in computer software and hardware installation and maintenance, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must possess a valid state driver's license. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations can be made, while performing this job the staff member shall: 1. Use strength to lift items needed to perform the functions of the job. 2. Sit, stand and walk for required periods of time. 3. Speak and hear. 4. Use close vision, color vision, peripheral vision and depth perception along with the ability to focus vision. 5. Communicate effectively in English, using proper grammar and vocabulary. American Sign Language or Braille may also be considered as acceptable forms of communication. 6. Reach with hands and arms and use hands and fingers to handle objects and operate tools, technology equipment, computers, and/or controls. 7. Climb ladders and stairs. WORK PLACE EXPECTATIONS 1. Work effectively with and respond to diverse cultures or backgrounds. 2. Demonstrate professionalism and appropriate judgment in behavior, speech, and dress in a neat, clean and professional manner for the assignment and work setting. 3. Have regular and punctual attendance. 4. Follow all District policies, work procedures, and reasonable requests by the proper authorities. DISCLAIMER: This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The Colleton County School District is an Equal Opportunity Employer.

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. The Technical Support Analyst is responsible for providing desktop support and limited desktop administration for the Firm's in-house employees, contract employees, and remote employees. This person will work with internal clients and peers in the identification, escalation, and resolution of issues, delivery of projects, software/hardware testing, training, and product documentation support. This position is envisioned as an opportunity for an entry-level technology professional with a moderate degree of existing experience, a positive attitude, and a high interest level in technology to provide world-class support and service in an exciting and fast-paced environment. Responsibilities * Maintaining, repairing, and troubleshooting desktop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhone * Loading workstations for new hires, including desk and office setup with required hardware * Creating documentation such as guides for end-users that describe steps for operating various hardware and software platforms * Helping maintain our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely manner * Working closely with various firm members to answer their technical inquiries, debug issues, and make recommendations * Assist with troubleshooting and resolution of trouble tickets across Firm footprint, including but not limited to: phone support, remote support, onsite support * Document procedures and best practices when necessary Requirements * Bachelor's degree strongly preferred * Periodic travel is required for projects, training, office relocations, office visits, or to assist other Support Analysts * This is a fulltime in-office role with the ability to work remotely on a limited basis after training * 1-2 years' professional experience working in IT, tech-support, or related field * Previous customer service experience strongly preferred * Familiarity with technical concepts, practices, and procedures including Active Directory, workstation imaging, and Microsoft System Center * Proactive nature and ability to rely on your experience and judgement to plan and accomplish goals * Excellent written, communication, and social skills * The ability to work both independently and collaboratively with a team * Strong analytical and critical-thinking skills; ability to develop creative solutions * Ability to occasionally lift up to 50 pounds #LI-EG1 WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: * generous time away and paid firm holidays, including the week between Christmas and New Year's * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.

We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and improving customer relationships. Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Help Desk Technician to join the Team. Joining our team as a Help Desk Technician, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Duties: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

Job DescriptionSalary: U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities. Key Responsibilities Set up and configure Windows laptops and desktops. Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers). Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues). Assist employees with simple technical questions (accounts, printers, email settings). Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC. Set up or replace peripherals (monitors, keyboards, webcams, headsets). Ensure devices are updated and secure (Windows updates, basic settings). Required Qualifications 13 years of experience in IT support, helpdesk, or similar role. Strong knowledge of Windows 10/11. Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics. Ability to troubleshoot hardware and software issues independently. Good communication skills in English; Russian or Ukrainian is a strong advantage. Responsible, organized, and comfortable working with tasks on demand. Nice-to-Have Ability to assemble or upgrade a PC (optional). Experience with remote support tools (AnyDesk, TeamViewer, Zoom Remote Control). Ability to document simple internal instructions (SOPs). We Offer Flexible workload tasks as needed (side work / extra income). Long-term cooperation with a stable U.S. company. Competitive compensation per hour or per task. Friendly international environment. How to Apply Please apply directly through the platform where you found this job post. We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.

Job Description The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. Through its design-once, build-many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally. About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering responsive support to keep business systems running smoothly. Responsibilities Respond to user inquiries via phone, email or ticketing system. Diagnose and resolve hardware, software, and network problems. Install, configure, and maintain desktops, laptops and peripheral devices. Mange user accounts, permissions, and access in Active Directory or similar systems. Perform routine system updates, patches, and security checks. Document issues and solutions in the knowledge base for future reference. Assist with onboarding and setup of new employees' IT equipment. Escalate complex issues. Experience Proficiency in troubleshooting hardware, software, and network issues across Windows and mac OS environments. Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration. Experience with Active Directory for user account management and group policies. Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools). Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk). Knowledge of basic cybersecurity practices, including endpoint protection and patch management. Excellent problem-solving skills and ability to document technical solutions clearly. Benefits Competitive compensation packages 401k with company match Medical, dental, vision plans Generous vacation policy, plus holidays Estimated Starting Salary Range The estimated starting salary range for this role is $59,000 - $67,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. EEO Statement The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination. Export Control Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants. Recruiting Fraud Alert Your safety is our priority. We want to ensure your job search stays secure. Please note that the team at The Nuclear Company only communicates through ******************************* email addresses. We will never ask for payments or sensitive financial information at any stage of our recruitment process. For your peace of mind, please verify all openings and submit your applications directly through our official careers page: Careers

Security Finance is Hiring: Help Desk Support 2 Location: This position is remote with travel required on a quarterly basis. (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Help Desk Support 2, you will: * Provide Level 2 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. * Mentors and assts level 1 technicians with Technical Support * Receives initial and referred incoming contacts and calls from field and home office personnel regarding system or operational related problems and/or service request * Resolves moderately complex problems requiring system and technical knowledge and delivers services to meet internal customer expectations and needs * Records key information of reported incidents into Incident (case) Management System * Determines additional routing of reported cases to other Help Desk levels and/or supporting departments as needed * Reviews Tier 1 tickets for correct troubleshooting and resolution status * Informs management of recurring problems and/or deficiencies * Assist with electronic setup for new office locations or merged offices as needed. * Perform quality assurance testing and assessment of new software. * Prompt and regular attendance is required. To be a great fit, you should have: * 1 year of experience in a help desk environment * A reliable internet connection (DSL or faster) * A strong customer service orientation with effective verbal and written communication skills * Ability to work professionally with others and maintain composure in stressful situations * Flexibility in work hours * Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures * Ability to troubleshooting and remotely installing hardware * High School Diploma or equivalent required * A 2-year technical school degree or equivalent (preferred) * Related technical certifications (preferred) We offer: * Top-notch training to help you build a solid foundation and excel in your role. * A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. * Community Service opportunities - we actively contribute to charities, local food banks, and educational initiatives. * Career growth potential - we encourage internal growth and provide pathways for advancing careers. Why Security Finance? We are a proud, community-focused company that has been helping our neighbors since 1955. We offer a welcoming and supportive work environment, where employees are valued and given opportunities to grow. At Security Finance, it's not just about providing financial services-it's about making a difference in the communities we serve. Ready to make a difference?

Job DescriptionSummary Our client is a leading IT Solutions Company located in Fort Mill, SC (roughly 20 minutes from Charlotte, NC area)and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Fort Mill, SC

Job DescriptionSummary Our client is a leading IT Solutions Company located in Fort Mill, SC (roughly 20 minutes from Charlotte, NC area) and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Title: Technical Support Specialist I At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow. Job Description The IT Tech Support Level 1 Technician is responsible for working with customers affecting quick and permanent solutions when issues or requests are reported by the end user. The ideal candidate should be comfortable working in a fast-paced environment. To ensure success, the IT Tech Support Level 1 Technician should exhibit organizational and strong communication skills with meticulous attention to detail. Location There is a potential opportunity for this role to be remote with the right qualifications. Key Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve customer satisfaction Troubleshooting technical issues as identified Creating detailed records regarding reported requests, issues, and solutions Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Adhering to all corporate policies, practices, and controls. Other Duties as Assigned What We Offer: Competitive salary and benefits package. Opportunity to work with a passionate and innovative team. Career growth and development opportunities. Collaborative and dynamic work environment. Preferred Qualifications Equivalent Education Level Required: High school diploma or equivalent. Experience Required: Customer service or technical support is a plus Knowledge Required: Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to maintain confidential information and professional boundaries. Ability to understand and ensure compliance with policies, procedures, and laws. Ability to develop and maintain business relationships. Proficient in MS Office. Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers. Travel: Available as needed with appropriate notice, but no significant travel is anticipated for this position. Other: Must be eligible to work in the USA. May be subject to criminal background checks.

The Jeffcoat Firm is committed to helping everyday people in crisis, and CEO Michael Jeffcoat's mission is to provide unmatched legal services to people in South Carolina. The employees of The Jeffcoat Firm are ambitious, resilient, self-starters with a passion for taking excellent care of clients and each other. Position Summary The purpose of this position is to provide technical support and manage the technology infrastructure at the firm. The position will ensure that the firm's technology systems are running smoothly, troubleshoot any issues that arise, and implement new technology solutions as needed. The IT Support Specialist will also play a critical role in maintaining the firm's cybersecurity posture, ensuring that our data and systems are protected. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 75% Tech Support Ethical compliance with the SC Rules of Professional Conduct. Administer and maintain the Firm's Microsoft environment, including Office 365, Exchange, and Active Directory. Install, configure, and maintain hardware and software systems, including workstations, printers, and mobile devices. Provide technical support to staff, including troubleshooting hardware and software issues, and providing guidance on the use of technology tools and applications. Manage and maintain the Firm's network infrastructure, including firewalls, routers, and switches. Set up and run the technology for all firm meetings to include daily and monthly meetings, retreats and gatherings. 20% Cyber Security Monitor and analyze network activity to identify and prevent cyber threats, including malware, phishing, and other forms of cyber-attacks. Develop and implement security policies and procedures to ensure the firm's data and systems are protected. Conduct regular security audits and risk assessments to identify vulnerabilities and potential threats. Attends required morning and monthly meetings. 5% Other Performs other job duties and responsibilities as assigned. Work Environment Work Hours: Monday - Friday 8:30am - 5:30pm Mobility: Primarily sedentary, able to sit for long periods of time. Physical Demands: Ability to speak, see, and hear other personnel. Ability to communicate both in verbal and written form. Capable of using a telephone and computer keyboard. Able to lift up to 40 pounds. Ability to travel within the facility and to other locations as required. Posting Requirements Work Authorization/Security Clearance Requirements: Authorized to work in the United States. Affirmative Action/EEO statement: The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status. Disclaimer: Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Required Education / Experience Minimum High School Diploma required, Associate's or Bachelor's degree preferred. 1+ years of experience in IT support or a similar role, with a focus on Microsoft management and cybersecurity. Strong technical skills in Microsoft technologies, including Office 365, Exchange, and Active Directory. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong interpersonal, communication and writing skills. Competencies Superb written and verbal communication skills. Strong time-management skills. Flexibility and a willingness to problem-solve. Ability to maintain the highest level of confidentiality. Empathy and compassion for clients and co-workers. A readiness to embrace and capitalize on evolving technology. Prioritization of collaboration, efficiency, and timeliness. Enthusiasm for community involvement and the Jeffcoat brand. Work authorization/security clearance requirements Authorized to work in the United States. The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $18.50

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified by sending an updated resume to Jordan at [email protected]. Please note that only qualified candidates will be contacted Job Title: IT Support Specialist Department: Manufacturing Support Services Position Type: long-term contract Location: Charleston, SC Shift: Tuesday-Saturday 10:00 PM-7:00 AM Overview: We are seeking an experienced IT Support Specialist to join our Manufacturing Support Services team. This role involves providing hands-on technical support in a fast-paced factory environment, ensuring smooth operation of computing and networking equipment. The position requires strong troubleshooting skills, excellent customer service, and the ability to work independently while supporting a 24x7 operation across multiple shifts. Key Responsibilities: * Perform onsite troubleshooting, repairs, and upgrades for client hardware and software. * Execute installation, moves, additions, changes, and disposal activities as requested. * Provide break/fix support for computing and networking equipment during factory changes. * Assist customers via phone, in person, and remotely to resolve technical issues. * Document all service activities thoroughly and accurately. * Ensure compliance with SLA/SLO requirements and meet customer service benchmarks. * Occasional travel to local sites; extensive walking in factory and flight-line areas. Qualifications: * Required: A+ Certification or equivalent hands-on experience (minimum 2 years full-time hardware maintenance). * Recommended: Network+ Certification. * 3+ years of relevant IT support experience or equivalent combination of education and work experience. * Advanced hands-on experience troubleshooting and repairing client hardware. * Experience diagnosing and resolving basic networking issues. * Strong verbal and written communication skills; excellent customer service. * Ability to work independently and manage time effectively. * Valid driver's license and reliable transportation for site travel. * Ability to lift up to 35 lbs. * Availability for second shift; some schedules may include one weekend day. * Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution* * Health * Dental * Vision * Life Insurance; Short Term Disability * Hospitalization Coverage * Direct Deposit * Weekly Pay Periods * Training and Development Programs * 401k * Referral Program Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: North Charleston, SC, US Job Type: Date Posted: January 8, 2026 Similar Jobs * Experienced Quality Technician - 3rd Shift * Senior Production Control Engineer (3rd shift) * Deskside Support Specialist - Hialeah * Helpdesk Support - Remote * Technology Support Specialist - Appleton

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

About the Role We are seeking a IT Support Specialist to deliver exceptional IT support across office and field operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end -users. The ideal candidate has strong problem -solving skills, excellent communication, and a passion for staying current with technology trends. Key Responsibilities Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support. Configure and deploy new hardware/software; provide basic end -user training. Support and maintain Active Directory, Microsoft 365, and Windows environments. Oversee Antivirus and Windows Update Servers to keep devices secure and compliant. Provide remote and onsite troubleshooting for hardware, software, and networking issues. Maintain clear IT documentation for processes, systems, and activities. Ensure proper management of printers, copiers, and scanners. Collaborate with vendors and internal stakeholders to optimize systems. Participate in training and professional development to strengthen technical expertise. Provide after -hours support for urgent issues or project implementations when needed. Qualifications Associates Degree in IT or a related field. DataClear certification Proficiency with Active Directory, Microsoft 365, and Windows OS. Experience in hardware/software setup, configuration, and troubleshooting. Familiarity with networking, Linux, and information security practices. Strong communication skills for supporting non -technical users. Commitment to continuous learning and staying updated on emerging technologies.

Parker Poe is seeking an experienced IT Support Specialist to join our team as the primary onsite technical resource for our Charleston office while also supporting end users across the firm through our centralized IT Help Desk. This role is ideal for a self-driven, service-oriented IT professional who thrives in a hands-on environment, enjoys solving technical challenges, and takes pride in delivering exceptional support to attorneys and staff. This position will primarily be in-office with occasional travel and will participate in a rotating remote on-call schedule including evenings and weekends. This position plays a dual role: Providing elevated deskside support for the Charleston office, ensuring seamless operation of hardware, software, and audio-visual technologies, and Strengthening the firmwide IT Support Team by assisting with calls, emails, and tickets submitted to the Help Desk from all Parker Poe locations. Key Responsibilities Serve as the primary onsite IT support resource for the Charleston office, delivering professional, hands-on technical assistance to attorneys and staff. Provide remote support for the entire firm, helping manage Help Desk calls and email volume through timely, effective incident/problem resolution. Diagnose and resolve issues involving Windows, Microsoft 365 (Word, Excel, PowerPoint, Teams), laptops/desktops, printers, mobile devices, iManage, Citrix, and other firm-supported applications. Support and maintain conference room and videoconferencing technology, ensuring rooms are meeting-ready, providing meeting support, and resolving AV issues quickly. Install, configure, and deploy hardware, software, and peripherals; support equipment moves and workstation setups. Assist with inventory and asset management for all IT equipment in the Charleston office. Work closely with the IT Support Manager, CIO, and Charleston Office Administrator to ensure technology needs are addressed proactively and professionally. Help users adopt new and innovative tools, including emerging AI-enabled technologies used by the firm. Participate in a rotating after-hours on-call schedule that includes evenings and weekends. Travel occasionally to other locations for projects or onsite assistance. Perform other duties as assigned by leadership. What We're Looking For Minimum of two years of IT support experience. Professional services or law firm experience preferred. Strong technical knowledge and troubleshooting skills with the ability to work independently as the onsite resource for a remote office. Excellent communication, interpersonal, and customer service skills - including supporting a wide range of users from entry-level to advanced. Proficiency with Windows and Microsoft 365 (Word, Excel, PowerPoint, Teams) required. Knowledge of iManage, Citrix, conference room technology, and legal-specific applications preferred. Ability to lift up to 25 lbs., stoop, bend and kneel to work in tight spaces (e.g., under desks) to access equipment. Strong organizational skills with the ability to balance local responsibilities with firmwide Help Desk support. Excellent time management skills to juggle multiple priorities, urgent requests, and shifting deadlines Motivated, self-directed individual with ability to anticipate and resolve issues and work with minimal supervision. Committed to a collaborative mindset and to actively contribute to team-oriented goals. Why You'll Love Working Here At Parker Poe, you'll join a respected, forward-thinking law firm that values technology, innovation, and excellent client service. You will: Be part of a collaborative and supportive IT team with strong leadership and clear direction. Contribute to firmwide improvements by helping reduce Help Desk workload and elevate support quality across all offices. Work in an environment that embraces new technologies, including productivity tools and AI-driven solutions. If you want to make a meaningful impact, enjoy helping others succeed through technology, and thrive in a professional legal environment, we encourage you to apply.

FLSA Status: E Days of Work: 210 SPARTANBURG SCHOOL DISTRICT SEVEN, SOUTH CAROLINA , MARCH 2025 JOB TITLE: SCHOOL TECHNOLOGY SUPPORT SPECIALIST Days: 210 DISTRICT OFFICE GENERAL STATEMENT OF JOB Under general supervision assists the Director of Technology with maintaining and support staff, and performs related work as required. Reports to the principal. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Physically moves and relocates computers, monitors and printers. Assign and collect student devices. Maintain accurate records of technology devices in inventory system (1 to 1 Plus). Report and package devices for warrantied service/repair and perform repairs or other maintenance within warranty specifications. Serves as the initial contact and first level of support for information technology service and support requests. Oversee basic technology issues including installation, troubleshooting, maintenance and repair of information technology hardware and software. Supports students, teachers and office staff with school technologies. Assists with computer-based standardized testing. Set up classroom technologies or other audio-visual equipment including for special events. Operates a variety of equipment such as a computer, printer, copier, calculator, telephone, etc.; uses clerical, copier, computer supplies. Interacts and communicates with the Director of Technology and coordinates with the media specialist, assistant principal other District administrators, staff, and school administrators. Model appropriate technology use and care for students. Performs special projects and work for the Director of Technology and the Chief Operations and Technology Officer. Attends training, seminars and conferences, and consults with other technicians as necessary to maintain and enhance job knowledge and skills. ADDITIONAL JOB FUNCTIONS Performs routine administrative/office tasks as required, including but not limited to preparing reports and correspondence, copying and filing documents, answering the telephone, entering and retrieving computer data, etc. Performs related duties as required. MINIMUM TRAINING AND EXPERIENCE Requires high school diploma or experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must possess a valid state driver's license. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Requires some lifting work that involves walking or standing some of the time and involves exerting up to 60 pounds of force on a recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy. Ability to pack and unpack shipping boxes or move equipment unassisted. Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether like or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to subordinates and receiving assignments and/or direction from supervisor. Language Ability: Requires ability to read a variety of financial, legal and professional reports and documentation, policy and procedure manuals, dictionaries, etc. Requires the ability to prepare general reports, presentation materials, correspondence, news articles, publication copy, etc., with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control and confidence. Intelligence: Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; to deal with several abstract and concrete variables. Requires the ability to apply influence systems in managing a support staff and affecting public perception of District programs and issues; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions; to use persuasive language in spoken and written form; to counsel and teach employees. Must be able to communicate effectively and efficiently with persons of varying educational/cultural backgrounds and in a variety of technical and/or professional languages including budgeting, public relations, journalism, marketing, publication production, graphics, etc. Numerical Aptitude: Requires the ability to add and subtract totals, to multiply and divide, to determine percentages and decimals and to determine time. Must be able to use practical applications of statistics. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape; to identify creative mixes and matches as in publication design and visually read various information. Motor Coordination: Requires the ability to coordinate hands and eyes using office machinery. Manual Dexterity: Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, graphics instruments and equipment, etc. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Requires the ability to differentiate colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under significant stress when confronted with emergency situations or tight deadlines. The worker may be subject to tension as a regular, consistent part of the job. Physical Communications: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear). PERFORMANCE INDICATORS Knowledge of Job: Has knowledge of procedures and policies of the school district as they pertain to the performance of duties of the School Technology Support. Has thorough knowledge of the organization of the district. Is knowledgeable in the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Can make sound, educated decisions. Can take the initiative to complete the duties of the position without the need of direct supervision. Has the ability to plan, organize and prioritize daily assignments and work activities. Has knowledge in the areas of technology support. Has the ability to offer training and assistance to co-workers and employees of other departments as required. Has comprehensive knowledge of the terminology and various professional languages used within the department. Has knowledge of proper English usage, grammar, punctuation and spelling; has the mathematical ability to handle required calculations. Has knowledge of and is able to use modern office practices and equipment, including computers and related software. Knows how to maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation. Knows how to react calmly and quickly in emergency situations. Has the ability to learn and utilize new skills and information to improve job performance and efficiency. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with whom the position interacts. Quantity of Work: Performs described Essential Functions and related assignments efficiently and effectively to produce quantity of work which consistently meets established standards and expectations. Dependability: Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with established policies or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation intra- and interdepartmentally. Relationships with Others: Shares knowledge with managers, supervisors and co-workers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships inter- and intra-departmentally, and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions and complaints to establish and maintain good will. Emphasizes the importance of maintaining a positive image. Coordination of Work: Plans and organizes daily work routine. establishes priorities for the completion of work in accordance with sound time-management methodology. avoids duplication of effort. estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Safety and Housekeeping: Adheres to all established safety and housekeeping standards. Ensures such standards are not violated. Planning: Plans, coordinates and uses information effectively to enhance activities and production. Knows and understands expectations regarding such activities and works to ensure such expectations are met. Develops and formulates ways, means and timing to achieve established goals and objectives. Effectively and efficiently organizes, arranges and allocates manpower, financial and other designated resources to achieve such goals and objectives. Organizing: Efficiently organizes own work and that of subordinate staff. Ensures that personnel understand what results are expected of them, and that each is regularly and appropriately informed of all matters affecting or of concern to them. Staffing: Works with upper management, where appropriate, to select and recommend employment of qualified personnel. Personally directs the development and training of personnel under charge, ensuring their proper induction, orientation and training. Leading: Provides a work environment which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to personnel under charge concerning their performance. Commends and rewards personnel under charge for outstanding performance and takes timely and appropriate disciplinary action as necessary. Exercises enthusiasm in influencing and guiding others toward achievement of established goals and objectives. Controlling: Provides a work environment which is orderly and controlled. Coordinates, audits, and controls manpower and financial resources efficiently and effectively. Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of established standards, methods and procedures. Delegating: Assigns duties as necessary and/or appropriate to meet goals, enhance abilities of personnel under charge, build their confidence and assist them in personal growth. Has confidence in personnel under charge to meet new or additional expectations. Decision Making: Exercises discretion and judgment in developing and implementing courses of action affecting functions under charge. Recognizes when a particular policy, procedure or strategy does not foster the desired result and moves decisively and explicitly to develop and implement alternatives. Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of functions under charge. Employs imagination and creativity in the application of duties and responsibilities. Is not averse to change that supports achievement of goals and objectives. Human Relations: Strives to develop and maintain excellent rapport with personnel under charge. Listens to and considers their suggestions and complaints and responds appropriately. Establishes a work environment to promote and maintain mutual respect. Policy Implementation: Has a clear and comprehensive understanding of policies regarding functions under charge and the function of the organization. Adheres to policies in the discharge of duties and responsibilities and ensures the same from personnel under charge. Policy Formulation: Maintains awareness of changes in operating philosophies and policies and routinely reviews policies to ensure any changes in philosophy or practice are appropriately incorporated into functions under charge. Recognizes and understands the relationship between operating policies and practices and morale and performance. Strives to ensure that established policies enhance same. DISCLAIMER: This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Spartanburg School District Seven does not discriminate against any individual on the basis of race, religion, sex, color, disability, age, national origin, or any other applicable status protected by local, state or federal law. The district also provides equal access to the Boy Scouts of America and other designated youth groups as required by law.