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Technical support specialist jobs in South Dakota - 161 jobs

  • Level 1 IT helpdesk agent

    Coforge

    Technical support specialist job in Sioux Falls, SD

    Job Title: Level 1 IT helpdesk agent Skills: Troubleshooting, IT helpdesk Experience: 1+ Years Onsite role and Full time We at Coforge are hiring Level 1 IT helpdesk agent with the following skillset: Provide Level 1/2 support to the client. Identify issues and escalate issues when necessary. Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat Escalate user issues to appropriate resources when necessary. Perform software, hardware and basic network troubleshooting. Clearly document user issues and troubleshooting steps. Maintain technical documentation. Perform other duties as assigned.
    $31k-51k yearly est. 22h ago
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  • On-Site IT Support Analyst

    LCI-Lawinger Consulting 3.6company rating

    Technical support specialist job in Brookings, SD

    Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. . Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software . Assist with large project to reset all IT devised IP Address. Printer support for Laserjet and Label (Zebra, Datamax, Other) printers, Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately . Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. $22-$28/HR
    $22-28 hourly Auto-Apply 44d ago
  • IT Help Desk

    Poet 4.8company rating

    Technical support specialist job in Sioux Falls, SD

    At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world. CULTURE IS KING AT POET We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins! JOB SUMMARY & RESPONSIBILITIES In POET Information Technology (IT), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely as a team, in a fun, fast-paced, changing environment to plan, execute and support IT initiatives. We recognize our end users as partners and work together to provide innovative and current solutions. An IT Help Desk team member at POET provides first level technical support and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; printer support (Canon, HP and Dell); escalating and dispatching appropriate IT personnel as needed; communicate technical issues with team members to research and implement solutions; document inquiries and resolutions in the Help Desk trouble ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills. This is an on-site role located in Sioux Falls, SD. Responsibilities include: Adhere to all security practices and procedures to safeguard company resources. Provide a high level of service while supporting end users. Support includes laptops, desktops, cell phones, IP phones, and voicemail systems. Successfully troubleshoot issues both independently and in collaboration with all available resources. Work with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems. Manage internal requests for system issues or enhancements by prioritizing issues, communicating status to affected parties, and updating the Help Desk trouble ticketing system. The Help Desk trouble ticketing system is utilized to track user issues and provide IT with metrics to track user satisfaction. Provide routine and emergency support to team members in-person, over the telephone, and/or through remote support systems. Travel to remote sites as necessary to support operations. Assist other IT personnel in the completion of projects as assigned by the appropriate supervisor, manager, or the IT Director. Communicate frequently with end users as well as other support teams. Foster a culture of safe behavior and environmental compliance at all times. Maintain a team environment at all times and champion POET in the community. Since we're all about teamwork and getting the job done, your skills may be put to a lot of other uses! QUALIFICATIONS & SKILLS Associates degree in a technical field or equivalent experience. 1 - 3 years of experience supporting the following competencies: Working knowledge of Windows based computer systems, computer hardware and software applications; local area networks. Specific knowledge and experience with Windows Operating system based PCs and laptops; Familiarity with TCP/IP protocols, phone and network servers as well as other related hardware. Troubleshoot PC, Printer and non-application support software problems until resolution is achieved. Ability to troubleshoot hardware and software problems Install and upgrade hardware and desktop software. Knowledge of the basics of Microsoft Office Suite and the ability of learning new programs. A SUCCESSFUL CANDIDATE WILL HAVE High level of personal integrity Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization Demonstrated problem-solving and critical thinking skills Ability to embrace and promote change Ability to work in a team environment WORK ENVIRONMENT This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration. GROWTH & DEVELOPMENT OPPORTUNITIES At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset. BENEFITS For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays - 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.
    $30k-60k yearly est. Auto-Apply 9d ago
  • Biomedical Technician/Equipment Support Specialist

    Veterans Engineering

    Technical support specialist job in Sturgis, SD

    Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of 3 years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
    $31k-50k yearly est. Auto-Apply 60d ago
  • IT Helpdesk Technician Level 1

    Buzzclan

    Technical support specialist job in Sioux Falls, SD

    We are seeking a Level 1 IT Helpdesk Technician to serve as the first point of contact for end users experiencing technical issues. This is a full-time, onsite position supporting a fast-paced and customer-focused IT environment. Responsibilities Act as the first point of contact for technical support via phone Diagnose and troubleshoot hardware, software, and basic network issues Provide step-by-step guidance to end users to resolve issues Log incidents, service requests, and resolutions in the ticketing system Escalate unresolved issues to Level 2/3 support teams Follow up with users to ensure timely resolution and satisfaction Maintain accurate documentation and service records Adhere to SLAs, quality standards, and IT policies Qualifications Required Qualifications 1-3 years of experience in IT Helpdesk / Service Desk / Technical Support Strong knowledge of Windows OS and Microsoft Office Suite Basic understanding of networking concepts (VPN, printers, Wi-Fi) Experience with ticketing tools such as ServiceNow, BMC Remedy, or similar Excellent communication and customer service skills Ability to work onsite in Sioux Falls, SD Nice to Have IT certifications (CompTIA A+, ITIL - optional) Experience supporting corporate end users Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-51k yearly est. 12h ago
  • IT Help Desk

    Dynamic Business Solutions

    Technical support specialist job in Sioux Falls, SD

    Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment
    $31k-51k yearly est. 51d ago
  • IT Helpdesk Technician Level 1

    Buzzclan LLC

    Technical support specialist job in Sioux Falls, SD

    We are seeking a Level 1 IT Helpdesk Technician to serve as the first point of contact for end users experiencing technical issues. This is a full-time, onsite position supporting a fast-paced and customer-focused IT environment. Responsibilities Act as the first point of contact for technical support via phone Diagnose and troubleshoot hardware, software, and basic network issues Provide step-by-step guidance to end users to resolve issues Log incidents, service requests, and resolutions in the ticketing system Escalate unresolved issues to Level 2/3 support teams Follow up with users to ensure timely resolution and satisfaction Maintain accurate documentation and service records Adhere to SLAs, quality standards, and IT policies Qualifications Required Qualifications 1-3 years of experience in IT Helpdesk / Service Desk / Technical Support Strong knowledge of Windows OS and Microsoft Office Suite Basic understanding of networking concepts (VPN, printers, Wi-Fi) Experience with ticketing tools such as ServiceNow, BMC Remedy, or similar Excellent communication and customer service skills Ability to work onsite in Sioux Falls, SD Nice to Have IT certifications (CompTIA A+, ITIL - optional) Experience supporting corporate end users Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-51k yearly est. 10d ago
  • IT Help Desk

    Dynamic Business Solutions Sioux Falls

    Technical support specialist job in Sioux Falls, SD

    Job Description Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment #hc207528
    $31k-51k yearly est. 12d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical support specialist job in Pierre, SD

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-50k yearly est. 24d ago
  • Client Support Technician

    Glory House 3.3company rating

    Technical support specialist job in Sioux Falls, SD

    Job Description Glory House is currently looking for Part Time Client Support Technicians to work in our Sioux Falls Facility. Starting wage is $17.75/hr. Wage will also depend on experience. Weekend shifts and overnight shifts have a $1.00 differential. Shifts available: 4p-12a The Client Support Technician (CST) position will assist in carrying out daily operations of the facility. Assist in supervising clients (often involved in the criminal justice system) in residential addiction treatment. Oversee the completion of client activities and responsibilities. Administering Breathalyzer Tests, Urinalysis Tests, and certified training on site for Drug Patch Test. Employee training and certified training completed on site. Benefits include: Holiday Pay, PTO, 401K, Dental, and AFLAC options. Glory House is an Equal Opportunity Employer. Both men and women are encouraged to apply! REQUIREMENTS Experience with corrections and or addiction preferred, but not required. Degree or curriculum in criminal justice or other human services field preferred, but not required. Must pass drug screen and background check. #hc25790
    $17.8 hourly 2d ago
  • Associate IT Support Specialist

    Falcon Plastics 3.9company rating

    Technical support specialist job in Brookings, SD

    At Falcon Plastics, we pride ourselves on being an innovative, family-owned manufacturer with a strong commitment to our people. We believe our employees are the foundation of our success-and we're looking for someone who's eager to grow their IT career while supporting a collaborative, hands-on team. Position Summary We're seeking an IT Support Specialist to provide front-line technical support for end users across our manufacturing locations. This role focuses on troubleshooting day-to-day user issues, provisioning laptops, phones, and applications, and resolving Tier 1 and some Tier 2 support tickets. You'll work closely with a small IT team, gaining exposure to enterprise systems and opportunities to grow into advanced infrastructure support. What You'll Do Provide first- and second-level technical support to employees, ensuring timely and effective resolution of IT issues. Troubleshoot hardware, software, peripheral, and mobile device problems. Provision and configure laptops, thin clients, mobile devices, and VoIP phones. Monitor and maintain IT Help Desk tickets, ensuring quick follow-up and clear communication with users. Assist with software installations, updates, and patches (Windows OS, MS Office, Adobe, VMware, Citrix, etc.). Train employees on computer equipment and software as needed. Document issues, solutions, and procedures in IT systems and maintain equipment inventory. Assist IT staff with escalations, preventative maintenance, and projects (including server/network equipment setup). Support cabling, racking, and barcode scanner configuration when needed. Foster positive working relationships across departments and with vendors. What We're Looking For 1-3 years of IT support/help desk experience preferred (manufacturing environment a plus). Strong troubleshooting skills for hardware, software, and mobile devices. Working knowledge of Microsoft environments, Active Directory, and ticketing systems. Willingness to learn and adapt in a fast-paced setting. Strong communication and customer service skills. Ability to work independently and as part of a team. Why Join Falcon Plastics? Competitive pay and comprehensive benefits package. Hands-on experience with enterprise systems and opportunities for career growth. A supportive team culture where your contributions make a difference. Stability of a long-standing, family-owned company with a people-first philosophy. Location This position is based on-site at our Brookings, SD facility.
    $36k-47k yearly est. 60d+ ago
  • Technical Support Specialist

    Default 4.5company rating

    Technical support specialist job in Yankton, SD

    BUILT TO CONNECT Astec is a global, manufacturing company of infrastructure development equipment. Our products range from asphalt and concrete plants, aggregate crushers and handlers, industrial heaters and more. Connection is at the heart of everything we do. We design and manufacture products used to build the infrastructure that physically connects the world, but the connections we make with people are what drive us forward. We were founded on innovation and a passion to help our customers succeed. Leveraging innovative solutions and technologies, we serve customers all over the world. We are committed to design and build the most innovative products. ABOUT THE POSITION Technical Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Product Support / Service Management. The Technical Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements. The ideal candidate for this role resides in the Yankton, SD, Eugene, OR, or Sterling, IL areas. Deliverables & Responsibilities Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) Support Quality Improvement Teams efforts to rapidly identify manufacturing, assembly, and design related issues. Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer. Occasional travel to dealer or customer location for skills development, diagnostics, and dealer assistance Work cross-departmentally to develop and publish bulletins / technical articles to address common issues with diagnostics, repair, and maintenance. Maintains positive and professional attitude with customers, co-workers. Clearly documents technical details in case management system. Work closely with the functional leadership, Product Support Managers, and office support staff to ensure accurate reports, and associated billing. Assist in designing and creating training material for other staff members and customers. Provide formal training to customers, fellow employees in the field or a classroom environment. Occasional travel to dealer or customer location for diagnostics and dealer assistance Support Quality Improvement Teams efforts to rapidly resolve manufacturing, assembly, and design related issues. Good written and oral communication skills. To be successful in this role, your experience and competencies are: High school diploma is required; college degree in electrical (or equivalent experience) is a plus. Minimum 3 years' experience in construction, manufacturing, or related fields Prefer 3 years' experience in the Aggregates, Road Construction, HMA, Concrete, or Combustion Industries Knowledge of electrical and electronic circuits Ability to read and understand mechanical, electrical, and electronics blueprints and designs. Knowledge of circuitry, pneumatic, hydraulic, and applicable power transmission equipment Willingness and ability to occasionally travel domestically and internationally. Excellent communication skills, both oral and written Basic arithmetic skills, computer skills (Microsoft Office) Capable to manage conflict and resolve issues most positively for all parties concerned. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. Continuous devotion to meeting the needs of our customers Honesty and integrity in all aspects of business Respect for all individuals Preserving entrepreneurial spirit and innovation Safety, quality and productivity as means to ensure success WORK ENVIRONMENT Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $29k-36k yearly est. 60d+ ago
  • Maintenance Technician / Facilities Support Specialist

    Wind Circle Network

    Technical support specialist job in Fort Pierre, SD

    Join Our Team at Wind Circle Network, Inc.! Are you someone who takes pride in keeping workspaces safe, functional, and well-maintained? Wind Circle Network, Inc. in Fort Pierre, SD is looking for a reliable and hardworking Maintenance Technician / Facilities Support Specialist to help maintain our buildings and grounds across multiple locations. In this hands-on role, you'll play a key part in ensuring our facilities run smoothly and efficiently every day. Pay - $15 per hour Responsibilities: Perform routine maintenance tasks such as HVAC system checks, plumbing repairs, and electrical installations, replacing light bulbs and minor repairs. Complete light carpentry tasks (e.g., patching drywall, installing shelves or fixtures) Respond promptly to maintenance requests and address any issues that may arise. Conduct regular inspections to identify and fix potential maintenance issues before they become major problems. Perform routine vehicle maintenance, including oil changes and general upkeep to ensure safe and reliable operation. Maintain accurate records of all maintenance activities and repairs. Assist with facility improvement projects as needed. Flexibility to travel between multiple locations to transport tools, equipment, and materials. Mow lawns and maintain landscaping across all properties. Perform snow removal using appropriate equipment and materials across all properties. Follow safety procedures and company policies at all times. Perform other duties as assigned. Qualifications: Prior experience in maintenance or facilities support roles. Knowledge of HVAC, plumbing, carpentry and electrical systems is a plus. Valid driver's license and reliable transportation. Ability to load and pull a trailer safely and efficiently. Ability to lift and carry items up to 50 lbs. Ability to work in various weather conditions. Excellent problem-solving skills and a proactive approach to maintenance. Ability to work independently and as part of a team. Strong work ethic and attention to detail. We are looking for someone who takes pride in their work and pays attention to detail. The ideal candidate will have a proactive attitude towards problem-solving, strong communication skills and the ability to work independently. About Us: Wind Circle Network, Inc. is an information technology company offering a broad range of products and services. With a strong track record as a government service provider, we have service-related contracts in place. Our customer base is very diverse, including Federal, State, and small to medium-sized commercial business. To learn more about Wind Circle Network, Inc. and our commitment to sustainability, visit our website at *********************
    $15 hourly 60d+ ago
  • IT Application Specialist

    Valley Queen 3.3company rating

    Technical support specialist job in Milbank, SD

    Application Support Specialist Schedule: Full-time, Monday-Friday, 8:00 AM-5:00 PM (rotating on-call every 5 weeks, including evenings/weekends) What You'll Do We're looking for someone who loves solving problems and making technology work better for people. In this role, you'll help keep our software running smoothly so employees can do their jobs efficiently. You'll handle support requests, troubleshoot issues, and work on improving and implementing applications that support our business. Your main responsibilities will include: Helping employees and teams use software effectively and securely. Researching and testing new software solutions that fit company goals. Assisting with planning, design, and training for new applications. Maintaining and updating existing applications. Fixing data issues and validating results through testing. Creating helpful resources like training guides and knowledge bases. Keeping company information confidential at all times. What We're Looking For Strong problem-solving and critical thinking skills. Good communication and time management. Ability to learn business processes and apply technology solutions. Comfortable working with software developers, vendors, and end users. Education & Experience Required: Two years of college-level coursework in computer science, IT, or related field. Solid understanding of IT practices and workflows. Preferred: Bachelor's degree in IT or related field (or equivalent experience). Experience with system engineering, IT support, PC networks, software, and hardware. Bilingual (English/Spanish) is a plus. Work Environment & Physical Requirements Office-based role using standard technology and equipment. Mostly seated work, but occasional standing and walking. Ability to lift up to 10 lbs regularly and up to 50 lbs occasionally. Other Details Occasional overnight travel for training. This role does not have supervisory responsibilities. Must maintain confidentiality and follow company standards.
    $57k-79k yearly est. Auto-Apply 13d ago
  • IT Technician

    Vantage Point Solutions 4.4company rating

    Technical support specialist job in Mitchell, SD

    The Internal IT Technician is responsible for providing technical support, maintaining internal IT systems, and assisting with infrastructure and security initiatives. This role requires hands-on experience with hardware, software, and network troubleshooting, as well as a working knowledge of compliance frameworks such as SOC 2. Responsibilities and Duties: Provide technical support to internal users across hardware, software, and network issues. Install, configure, and maintain desktops, laptops, printers, and mobile devices. Support Microsoft 365 administration, including user setup, license management, and troubleshooting. Assist with network and server maintenance, including patching, monitoring, and backups. Maintain IT asset inventory and ensure accurate documentation of systems and configurations. Participate in internal audits and support SOC 2 compliance efforts by following and documenting IT policies and procedures. Identify and escalate security risks or non-compliant practices. Collaborate with the IT Manager on projects such as system upgrades, migrations, and new technology rollouts. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2+ years of experience in an IT support or technician role. Familiarity with SOC 2 compliance requirements and IT security best practices. Proficiency with Windows OS, Microsoft 365, and basic networking concepts. Strong troubleshooting, communication, and documentation skills. Preferred Skills: Experience with endpoint management tools. Exposure to cloud platforms (Azure, AWS). Understanding of Information Technology Infrastructure. Compensation and Benefits: This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more. About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too). EEO Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”
    $29k-39k yearly est. 44d ago
  • Information Technology Intern - Summer 2026

    The First National Bank In Sioux Falls 3.0company rating

    Technical support specialist job in Sioux Falls, SD

    Job Description As an IT Intern, you will support the Help Desk Team by assisting with various tasks related to hardware assembly, delivery, and support, as well as aiding in workstation setup and providing assistance during new hire orientations and training sessions. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family - We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation - We embrace change as it is vital to our success. Relationships - We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship - We take care of ourselves so we can take care of others. Teamwork - We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us - it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Build Computers Assemble computers according to the build procedure and guidance provided by the Help Desk Team. Deliver computers as directed, ensuring a smooth transition and assisting with setup as necessary. Follow company procedures for disposing of outdated equipment. Store all hardware in safe and secure locations according to company procedures. Printer Troubleshooting Provide first-response troubleshooting steps for printer issues under the direction of the Help Desk Team. Confirm or identify the cause of printer issues and implement basic troubleshooting steps as instructed. Deliver toner cartridges and other printer supplies as needed. Relocating Workstations Assist in moving teammates to new workstations under the guidance of the Help Desk Team. Set up teammate workstations in a clean and organized manner. Provide basic troubleshooting to resolve any setup issues that may arise. Training and New Hire Orientation Attend new hire orientation presentations and assist new teammates in setting up computers and/or phones. Assist the Help Desk Team with training sessions, educating teammates on recent changes and ensuring their understanding and adherence to updated procedures. Professional Development Actively engage in professional development opportunities to enhance your skills and contribute to your overall growth. Collaborate with your supervisor to set clear learning objectives for the internship, aligning them with your career goals. Regularly review and discuss progress to ensure your experience is tailored to your development needs. Qualifications: Current enrollment in an associate's or bachelor's degree program in computer science or a related field is preferred. Skills and Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to work independently with supervision. Goal-oriented and self-motivated. Ability to maintain positive rapport with a wide range of individuals. Ability to accept direction and adapt to changing priorities to meet the needs of the organization. What's in it for you? With a paid internship at The First National Bank in Sioux Falls, you'll gain valuable insights from one of the community's oldest financial institutions. The internship program at First National Bank is designed to offer students hands-on experience across various areas in the banking industry. Interns work on real projects, serve our customers, and help solve problems. Our goal is to provide interns with experiences that contribute to their professional growth. Enhance your resume, build meaningful connections in the industry, and enjoy a rewarding learning experience with the longest-operating community bank in the area.
    $27k-32k yearly est. 26d ago
  • On-Site IT Support Analyst

    LCI-Lawinger Consulting 3.6company rating

    Technical support specialist job in Brookings, SD

    Job Description Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. . Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software . Assist with large project to reset all IT devised IP Address. Printer support for Laserjet and Label (Zebra, Datamax, Other) printers, Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately . Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. $22-$28/HR Powered by JazzHR Wsfd86y0Cn
    $22-28 hourly 16d ago
  • Biomedical Technician/Equipment Support Specialist

    Veterans Engineering

    Technical support specialist job in Sturgis, SD

    Job Description Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of 3 years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
    $31k-50k yearly est. 1d ago
  • Maintenance Technician / Facilities Support Specialist

    Wind Circle Network, Inc.

    Technical support specialist job in Fort Pierre, SD

    Job Description Join Our Team at Wind Circle Network, Inc.! Are you someone who takes pride in keeping workspaces safe, functional, and well-maintained? Wind Circle Network, Inc. in Fort Pierre, SD is looking for a reliable and hardworking Maintenance Technician / Facilities Support Specialist to help maintain our buildings and grounds across multiple locations. In this hands-on role, you'll play a key part in ensuring our facilities run smoothly and efficiently every day. Pay - $15 per hour Responsibilities: Perform routine maintenance tasks such as HVAC system checks, plumbing repairs, and electrical installations, replacing light bulbs and minor repairs. Complete light carpentry tasks (e.g., patching drywall, installing shelves or fixtures) Respond promptly to maintenance requests and address any issues that may arise. Conduct regular inspections to identify and fix potential maintenance issues before they become major problems. Perform routine vehicle maintenance, including oil changes and general upkeep to ensure safe and reliable operation. Maintain accurate records of all maintenance activities and repairs. Assist with facility improvement projects as needed. Flexibility to travel between multiple locations to transport tools, equipment, and materials. Mow lawns and maintain landscaping across all properties. Perform snow removal using appropriate equipment and materials across all properties. Follow safety procedures and company policies at all times. Perform other duties as assigned. Qualifications: Prior experience in maintenance or facilities support roles. Knowledge of HVAC, plumbing, carpentry and electrical systems is a plus. Valid driver's license and reliable transportation. Ability to load and pull a trailer safely and efficiently. Ability to lift and carry items up to 50 lbs. Ability to work in various weather conditions. Excellent problem-solving skills and a proactive approach to maintenance. Ability to work independently and as part of a team. Strong work ethic and attention to detail. We are looking for someone who takes pride in their work and pays attention to detail. The ideal candidate will have a proactive attitude towards problem-solving, strong communication skills and the ability to work independently. About Us: Wind Circle Network, Inc. is an information technology company offering a broad range of products and services. With a strong track record as a government service provider, we have service-related contracts in place. Our customer base is very diverse, including Federal, State, and small to medium-sized commercial business. To learn more about Wind Circle Network, Inc. and our commitment to sustainability, visit our website at ********************* #hc199973
    $15 hourly 6d ago
  • Information Technology Intern - Summer 2026

    The First National Bank In Sioux Falls 3.0company rating

    Technical support specialist job in Sioux Falls, SD

    As an IT Intern, you will support the Help Desk Team by assisting with various tasks related to hardware assembly, delivery, and support, as well as aiding in workstation setup and providing assistance during new hire orientations and training sessions. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation We embrace change as it is vital to our success. Relationships We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship We take care of ourselves so we can take care of others. Teamwork We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Build Computers Assemble computers according to the build procedure and guidance provided by the Help Desk Team. Deliver computers as directed, ensuring a smooth transition and assisting with setup as necessary. Follow company procedures for disposing of outdated equipment. Store all hardware in safe and secure locations according to company procedures. Printer Troubleshooting Provide first-response troubleshooting steps for printer issues under the direction of the Help Desk Team. Confirm or identify the cause of printer issues and implement basic troubleshooting steps as instructed. Deliver toner cartridges and other printer supplies as needed. Relocating Workstations Assist in moving teammates to new workstations under the guidance of the Help Desk Team. Set up teammate workstations in a clean and organized manner. Provide basic troubleshooting to resolve any setup issues that may arise. Training and New Hire Orientation Attend new hire orientation presentations and assist new teammates in setting up computers and/or phones. Assist the Help Desk Team with training sessions, educating teammates on recent changes and ensuring their understanding and adherence to updated procedures. Professional Development Actively engage in professional development opportunities to enhance your skills and contribute to your overall growth. Collaborate with your supervisor to set clear learning objectives for the internship, aligning them with your career goals. Regularly review and discuss progress to ensure your experience is tailored to your development needs. Qualifications: Current enrollment in an associate s or bachelor s degree program in computer science or a related field is preferred. Skills and Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to work independently with supervision. Goal-oriented and self-motivated. Ability to maintain positive rapport with a wide range of individuals. Ability to accept direction and adapt to changing priorities to meet the needs of the organization. What s in it for you? With a paid internship at The First National Bank in Sioux Falls, you'll gain valuable insights from one of the community's oldest financial institutions. The internship program at First National Bank is designed to offer students hands-on experience across various areas in the banking industry. Interns work on real projects, serve our customers, and help solve problems. Our goal is to provide interns with experiences that contribute to their professional growth. Enhance your resume, build meaningful connections in the industry, and enjoy a rewarding learning experience with the longest-operating community bank in the area.
    $27k-32k yearly est. 26d ago

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What are the top employers for technical support specialist in SD?

ASM Research, An Accenture Federal Services Company

Buzzclan

Veterans Engineering

Top 10 Technical Support Specialist companies in SD

  1. Oracle

  2. ASM Research, An Accenture Federal Services Company

  3. LCI - Lawinger Consulting

  4. Sanford Health

  5. Buzzclan

  6. Veterans Engineering

  7. Falcon Plastics

  8. POET

  9. Cornerstone OnDemand

  10. Default

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