Technical support specialist jobs in Spokane Valley, WA - 65 jobs
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Design Technology Innovation Specialist
NAC 4.6
Technical support specialist job in Spokane, WA
Salary Ranges: Seattle/Los Angeles - $104,000 - 139,000/yr, Spokane/Columbus - $95,000 - 125,000/yr
Full Time
Exempt
We are seeking a forward-thinking and technically skilled Design Technology Innovation Specialist to elevate our design process through technology innovation and software development. Working closely with firm leadership and our Data and Innovation team, this role designs and develops creative solutions that bridge computational design, process automation, and architectural production. The position will also actively explore new technologies-including AI and immersive media-and support their thoughtful integration into design workflows and firmwide innovation initiatives. Ideal candidates are excited by experimentation, motivated by real-world problem-solving, and passionate about pushing our architectural practice forward.
Key Responsibilities:
•
Data and Innovation Team Collaboration
: Work with firmwide and studio leadership and cross-functional studio and corporate resources to identify, prioritize and pursue use cases for technology innovation, exploration and adoption. Coordinate with data analysts to utilize design and project data in design solutions and with IT to ensure smooth integration of new technology solutions into production operations. Engage with project teams to obtain feedback, iterate on solutions and support adoption.
•
Data and AI Use Case Design and Development
: Translate prioritized data and innovation use cases into prototype applications, tools, and workflows across design, production and corporate use cases. Develop data and AI-driven solutions to automate workflows and provide data-driven insights. Iterate on use cases to drive value and scale solutions to production.
•
R&D and Emerging Technology Exploration
: Explore and prototype emerging technologies such as artificial intelligence (e.g., generative AI, machine learning, visual recognition), computer vision, and smart automation for architectural applications. Stay current on emerging technologies and trends in digital design, architecture, and advocate for relevant applications within the firm. Contribute to R&D initiatives focused on evaluating and integrating new platforms (e.g., AI-based design assistance, video-to-3D, speech-to-model, etc.) Support exploratory R&D projects and hackathons to identify and test new ideas and communicate findings and recommendations to leadership and the innovation portfolio. Participate in training sessions, workshops, and knowledge-sharing forums to foster digital fluency and innovation culture across the firm.
•
Generative and Computational Design
: Develop and implement computational design strategies to augment the creative process. Use procedural node-based programming (Grasshopper, Dynamo, etc.), algorithmic and generative design techniques to produce innovative design options and solve complex geometry challenges. Integrate computational, generative, and parametric workflows into concept and solution development.
•
Design and Visualization Workflow Optimization
: Drive the development of tools to support generative design, automation, and production efficiency (such as custom scripts, plug-ins, and computational tools to generate design iterations or check model compliance automatically). Enhance BIM and Revit workflows through automation and customization, particularly in support of efficiency, optimization and quality of production and project delivery. Develop workflows and tools that leverage video production, motion graphics, or real-time rendering for design storytelling and internal communication. Document workflows and develop guides and resources to support tool adoption and knowledge sharing.
•
Custom Software Development
: Drive the development of software to create custom solutions, plugins, scripts and applications that streamline our design and delivery processes and establish new capabilities. Translate architects' needs into technical designs and solutions; develop, test and refine these tools for studio use.
Requirements
Preferred Qualifications & Skills:
Education and Experience
: Professional degree in Architecture, Industrial Design, Computational Design, Computer Science or related field. 7-10+ years of experience in a design technology, computational design, or digital innovation-oriented role. Experience on project teams using advanced digital tools (parametric design, automation etc.) is required. Knowledge of machine learning and artificial intelligence within the architecture industry. Solid understanding of architectural or similar design workflows and production processes across all project phases.
Design Software and Software Development
: Proficiency in 3D/BIM software (Revit, Rhino) and visual programming tools (Grasshopper, Dynamo) for parametric design. Strong programming skills in one or more languages (Python, C# and/or JavaScript) to develop custom tools and automate tasks. Familiarity with machine learning concepts or AI frameworks applied to design problems. Experience with data visualization or analysis tools (e.g. Power BI, Tableau) is advantageous.
Generative Design and Content Creation
: Experience with AI tools and platforms such as ChatGPT, Midjourney, Stable Diffusion, ControlNet, ComfyUI, Runway, or similar tools used for generative design, image processing, or content creation.
Visualization:
Interest or experience in motion design, video editing, or storytelling using tools like After Effects, Premiere Pro, Twinmotion, or real-time rendering platforms.
Innovation Mindset:
Demonstrated passion for emerging technology in the AEC industry. Participation in hackathons, research projects, industry tech forums and open-source contributions or published research in computational design or related areas is a plus. Proven ability to experiment, iterate and implement new ideas in a real-world project context. Comfort working in an evolving space with ambiguous challenges and rapidly advancing toolsets.
Collaborative Communication:
Excellent communication and collaboration skills working across diverse audiences. Ability to translate between designers and software developers, explaining design needs to technologists and vice versa.
$104k-139k yearly 60d+ ago
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Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical support specialist job in Spokane, WA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$49k-72k yearly est. 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support specialist job in Post Falls, ID
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
$18-25 hourly Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Spokane, WA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 2d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Technical support specialist job in Fairchild Air Force Base, WA
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 6d ago
IT Support Specialist
Secured Investment Corp
Technical support specialist job in Coeur dAlene, ID
Job DescriptionDescription:
Company: Cogo Nation
EDUCATE - LOAN - INVEST
We get more of what we want by helping others get more of what they want
THE OPPORTUNITY:
Cogo Nation operates at the intersection of real estate education, private lending, commercial development, and digital marketing. Our growing portfolio includes national brands such as Secured Investment Corp, Cogo Capital, Lake City Servicing, and The Lee Arnold System of Real Estate Investing. Headquartered in scenic Coeur d'Alene, Idaho, we're proud to be recognized Top 10 Best Places to Work in Idaho for three consecutive years.
We're looking for an IT SupportSpecialist with a strong service mindset and a root-cause approach to troubleshooting. You enjoy helping people, but you also think in causes, not just symptoms. You like learning why something broke, so it doesn't keep breaking. This is a hands-on, in-office role supporting day-to-day user needs, new user onboarding, and office technology setups/moves.
WHAT YOU'LL DO:
Provide front-line user support for hardware, software, and account access issues across the organization.
Set up and onboard new users: provision accounts and access (e.g., Microsoft 365), configure workstations, and deliver basic training on system use and best practices.
Troubleshoot Windows devices, Microsoft 365 applications, and common business software using a root-cause mindset (isolate variables, validate assumptions, confirm resolution).
Support device lifecycle activities, including imaging, updates, workstation refreshes, peripheral management, and basic asset tracking.
Assist with Microsoft Intune-managed endpoints and modern device administration as skills develop.
Perform hands-on tasks such as moving equipment, organizing work areas, running basic cabling, and supporting office/conference room setups (occasional lifting up to ~50 lbs).
Maintain accurate documentation and update tickets promptly in the IT support system; capture what was tried and what fixed it, so future incidents resolve faster.
Prioritize requests effectively to keep teams productive and minimize downtime.
Collaborate with IT leadership to continuously improve standards, documentation, and the end-user experience.
WHAT YOU'LL NEED:
Some IT support experience preferred but not required. Early-career candidates welcome if you can demonstrate strong troubleshooting aptitude and a genuine interest in continuing education.
Interest in certifications or structured learning is strongly preferred (e.g., CompTIA A+/Network+, Microsoft fundamentals, labs, coursework, or equivalent).
Ticketing experience is a plus (not required); ability to write clear, professional notes is expected.
Strong communication skills, patience, professionalism, and a helpful attitude.
Foundation in Windows and Apple operating systems, basic networking concepts, and common IT troubleshooting.
Familiarity with Microsoft 365 environments; exposure to Intune or modern endpoint management is a plus.
Ability to work independently, follow through on commitments, and stay organized in a fast-moving environment.
Comfortable in an active, hands-on role that supports office needs as well as technical work.
GROWTH & DEVELOPMENT PATH:
This position offers a clear path to advance into areas such as:
Microsoft 365 & Intune Administration
Systems & Infrastructure Support
Endpoint Security & Compliance
WHY YOU'LL LOVE IT HERE:
Full Benefits Package: Medical, dental, vision, EAP, and confidential support from Marketplace Chaplains-available 24/7 for life's tough moments.
PTO + 9 Paid Holidays + Paid Birthday Holiday: Because rest isn't a luxury, it's a necessity.
401(k) + Profit-Sharing Opportunities: Build a future you're proud of.
Free Shoes: After 90 days and a one-page book report on a book selection by Lee Arnold, you'll earn a new pair of kicks (up to $250!).
Get Paid to Read: Join our Book Club and earn up to $1,560/year just for reading and sharing your thoughts.
Unlimited Learning: Access over $300,000 in industry-leading training and education. No gatekeeping here.
Career Growth: Big opportunities, real advancement.
Referral Bonus: Bring your friends. Get rewarded.
Culture That Celebrates You: From company potlucks and monthly wins to our legendary Christmas party, birthday surprises, walk-a-thons, and sports tournaments. We work hard and have fun doing it!
A Culture of Excellence, Ownership, and Purpose: You'll never just be a number here.
At Cogo Nation, we value drive, integrity, and a willingness to grow. If you're passionate about what we do but don't meet every qualification, we still encourage you to apply. Your potential matters more than perfection.
ABOUT COGO NATION:
Cogo Nation is more than a brand. It's a movement of entrepreneurs, real estate investors, brokers, and rehabbers committed to building lasting wealth together. Founded by Lee Arnold, Cogo Nation was born out of a bold idea: that financial freedom should be learned, shared, and scaled. What began as a single training system, the Circle of Wealth, has grown into a national community anchored by real results, strong values, and powerful partnerships.
Today, Cogo Nation brings together a thriving network of corporate team members, regional coaches, private lenders, and clients. Our collective mission? To unlock prosperity for every person in the ecosystem, whether they're just starting out or scaling to new levels.
Cogo Nation includes the Lee Arnold System of Real Estate Investing, which provides education and mentoring for real-world investors; Cogo Capital, a nationwide private money lender offering fast and flexible funding; Secured Investment Corp, which delivers trust deed and private equity investment opportunities, and Lake City Servicing. At Cogo Nation, we believe wealth is a journey best traveled together…and we're just getting started!
Requirements:
$31k-54k yearly est. 14d ago
IT Help Desk Coordinator
Kootenai County, Id 4.8
Technical support specialist job in Coeur dAlene, ID
Are you a tech-savvy problem solver with a passion for helping others? Do you enjoy being the go-to person when systems go down or software issues strike? If so, we invite you to join our IT team as a IT Help Desk Coordinator. In this vital frontline role, you'll serve as the primary point of contact for County staff experiencing hardware, software, or telephone issues. You'll work under general supervision, but your impact will be broad - ensuring that our employees stay connected and productive.
Why You'll Love This Opportunity:
* Competitive Pay: $22.07 to $26.20 per hour depending on experience
* Amazing Benefits: Enjoy an exceptional benefits package, including health care for eligible employees and their dependents through our free medical clinic, offering primary care, medications, lab services, and more.
* Generous Paid Time Off: Earn up to 8 hours of vacation each month, with increases based on your years of service. We believe in giving you time to relax and recharge!
* Secure Your Future: Benefit from a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI), so you can feel confident about your future.
* Career Growth: Opportunities for advancement and eligibility for public student loan forgiveness.
Do You Have What It Takes?
* Associate's degree or certification in Computer Information Systems or a related field
* At least three years of IT support experience
* or an equivalent combination of education and experience
* Strong communication skills and a customer-focused mindset
* Experience with Microsoft Windows 10 or higher, Office 365, and Active Directory
* Familiarity with telephony systems (Mitel preferred)
* Ability to obtain and maintain a valid driver's license
What You'll Do:
* Respond to and diagnose user requests related to PCs, software, and telephone systems
* Provide hands-on support and instruction for desktop applications and County Intranet tools
* Troubleshoot workstations, basic networking issues, and software applications
* Log, track, and report technical issues, identifying trends and recommending improvements
* Support the administration of user accounts using Active Directory
* Manage internal phone systems, collaborating with vendors and configuring changes via Mitel software
* Assist in user training and documentation related to IT systems and procedures
* Explore the full job description to see if this role is the right fit for you
Why You'll Love Working Here:
You'll be working in Kootenai County, one of the most picturesque places in northern Idaho! Nestled among scenic mountains and over 20 pristine lakes, our county is an outdoor enthusiast's dream. Located in Coeur d'Alene, you'll enjoy a low crime rate, access to stunning natural beauty, and a peaceful, friendly community-making it the ideal place to work and live.
Ready to Apply?
Visit our online application page Kootenai County Employment Opportunities to submit your Application, Cover Letter and Resume by 5:00 PM PST January 9, 2026
Questions? Reach out to our Human Resources team at ************** or email ******************.
Equal Opportunity Employer/Vets Preference/Drug-Free Workplace
$22.1-26.2 hourly Easy Apply 1d ago
On-Call IT Field Technician - Spokane Valley, WA - Hiring NOW
Geeks On Site 3.1
Technical support specialist job in Spokane, WA
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
$34k-45k yearly est. 31d ago
Customer Support Technician
Red River Software 3.0
Technical support specialist job in Post Falls, ID
The RRS Customer Technologies Techniciansupports Red River Software's products for customers nationwide. In this role, you will intake, document, triage, investigate, and resolve complex technical issues in a fast-paced, customer-focused environment. As your expertise with RRS products grows, you will also assist with remote software installations, working closely with customers and service providers to ensure smooth deployment and a high-quality experience.
The position requires strong technical aptitude, exceptional attention to detail, and a proactive, solutions-oriented mindset. Technicians work cross-functionally to troubleshoot advanced issues, maintain accurate documentation, provide customer training, mentor new employees, and contribute to internal knowledge resources. They help manage escalated cases, perform quality assurance checks, and support continuous improvements across the support team.
Qualified candidates bring experience in technicalsupport, customer communication, issue documentation, and use of tools such as Microsoft Office, CRM platforms, and SQL databases. Success in this role depends on strong problem-solving skills, the ability to collaborate effectively with both technical and non-technical stakeholders, and a commitment to delivering efficient, customer-centered solutions.
:
Summary
The RRS Customer Technologies Technician is responsible for supporting Red River Software's products for customers nationwide. C-store Industry experience preferred.In this role, you will intake, document, triage, investigate, and resolve complex customer software issues within a fast-paced, collaborative environment. As your knowledge of Red River Software products deepens, you will also assist in performing and supporting remote installations of these solutions, partnering with customers and service providers to deliver a high-quality experience that helps their businesses operate efficiently and profitably.
The Customer Support team is comprised of dedicated, multi-functional professionals operating in a dynamic, customer-centric environment. We seek individuals who demonstrate exceptional attention to detail, a strong technical aptitude, and a proactive, solutions-oriented mindset.
Job Description
General Responsibilities:
Provide a high level of customer service to our customers and internal team members. Respect and value diversity. Excellent customer service skills and telephone support etiquette.
Review, research, and resolve the most complex and high-priority issues.
Maintain accurate data capture in tickets to enable integrity and complete customer communications.
Respond to, analyze, investigate, problem solve, and resolve users' incidents/tasks promptly.
Build and maintain a strong technical and analytical understanding of RRS to resolve issues without the need to escalate to other technical teams, wherever possible.
Manage escalated technical issues and coordinate fixes across departments.
Proficient in interacting with and creating a collaborative working environment amongst and with technical staff, non-technical end-users, and multiple levels of management.
Provide advanced troubleshooting assistance, including changes in status and next steps.
Assist with training new employees.
Train users on the use of the software products and processes.
Show proper procedures to follow during day-to-day activities.
Act as a mentor for new employees.
Maintain records of customer communications, including documenting problems and resolutions.
Monitor support queues to ensure that reported issues are being triaged and addressed promptly.
Create and maintain knowledge base articles to support team development and efficiency.
Develop an ability to train end-users in the use of the software.
Conduct quality assurance checks on resolved tickets to ensure customer satisfaction and follow up on open issues to provide timely updates to customers.
Assist in installing hardware, software, and peripheral equipment, following design or installation specifications.
Demonstrates good judgment in independently selecting methods and techniques for obtaining solutions.
Passion and Initiative regarding technicalsupport processes, standardization, methodologies, and documentation.
Proven personal time and capacity management skills minimizing white-space or idle time
.
Participate in professional organizations to stay current and relevant and improve expertise as it relates to the information technology industry.
Creativity when it comes to finding ways to make the software work for unexpected customer needs.
Qualifications and Education Requirements
2+years experience in any of the following industries: Accounting/Bookkeeping, Fuel Jobbers Operations, CO-OP Operations, Fuel Station Servicing,
2+ years' proven experience in a technical/systems support role with direct customer interaction.
3+ years experience with Microsoft Office Suite including MS Outlook, MS Teams, MS Excel, MS Word
2+ years experience in the documentation of issues, processes, and SOP's (Standard Operating Procedures).
Preferred Skills
Associate or bachelor's degree (Optimal areas of study include: Computer Science, Operations, Business, Accounting, SQL Databases).
Experience with identifying and assisting in developing process improvements.
2+ years of experience utilizing an enterprise CRM solution. (Hubspot)
2+ years of experience working with SQL databases, including writing and optimizing queries, statements, and stored procedures.
Experience managing customer expectations regarding issue resolutions, install scheduling changes, and customer concerns.
Skilled in software testing and troubleshooting to identify and resolve potential issues.
Worker Type:
Regular
Number of Openings Available:
1
$25k-28k yearly est. 40d ago
Certified Peer Support Specialist
Mac's List
Technical support specialist job in Airway Heights, WA
Description Certified Peer SupportSpecialist: Camas Health Recovery Center Base Pay Rate: $28/hr Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.
Summary of Functions
The Peer SupportSpecialist serves as a member of a multidisciplinary team. Peers who work alongside professional staff provide living proof that recovery is possible. Peers provide a living example of hope for others. Peers' personal experiences can be a valuable asset to the clinical team. When they add their first-person knowledge and their stories of recovery top the service mix, services are enhanced and extended, as well as infused with hope and self-determination.
The Peer SupportSpecialist will help clients identify and work toward wellness goals while encouraging individuals to take personal responsibility for their recovery and wellness. As part of the recovery process, Peers encourage clients to develop natural supports by socializing and engaging with the community. This position is best suited to an individual who is ready to use their own experiences to relate to others.
The Peer SupportSpecialist should adhere to and value the philosophical priorities of the HARM Reduction Model, that Medication Assisted Treatment is the preferred method of addressing opioid addiction and that every person deserves to be treated with respect, compassion and dignity.
Essential Duties and Responsibilities:
The Peer SupportSpecialists are responsible for preserving the integrity of the Camas Health Recovery Center properties by performing the following duties:
* Ensures implementation of all clinic policies and procedures; recommend policy and procedure updates and changes as necessary.
* Ensures security of medications, patient records and any other documentation required by the MSO, the FDA, DEA and/or state agencies.
* Ensures that the clinic protects the rights and confidentiality of all patients to provide each patient with the required medical and clinical care.
* Participates as a member of the treatment team providing outreach, engagement and support of on-going services to enrolled clients.
* Utilizes personal experiences of recovery to provide clients and families guidance and support in their own recovery.
* Responsible for assisting counselor/case manager in assessment, development and implementing individual therapeutic and behavioral programs for clients, i.e.:
* crisis intervention,
* individual and/or group treatment with staff supervision,
* co-supervision of clients in homes,
* socialization and recreational experiences,
* culturally relevant experiences,
* assistance in implementing behavior modification programs,
* advocacy in treatment and support,
* assist in developing treatment plans,
* complete required paperwork,
* crisis stabilization (including suicide watch, monitoring risk).
* Advocate for clients, coordinate and refer for services with other community agencies.
* Maintain working relationships with community and government agencies, other professionals, family members of clients and significant others.
* Complete all documentation in a timely manner.
* Participate in staff meetings, individual supervision and assigned committees, as required.
* Provide consultation/education services to other organizations as appropriate.
* Maintain ethical and competent client and peer relationships in the delivery of service.
* Develop and manage Healthy Eating assistance program.
* Will monitor and assist in the Client Resource Room
* Will regularly perform Front Desk reception duties as scheduled.
* Perform other duties as needed and/or assigned.
* Understand recovery concepts in behavioral health.
* Familiar with standards required by Board of Health, OSHA, etc. and the application of such.
* Knowledge and compliance with HIPAA policies and procedures.
* Participate in Federal and State substance use training and continuing education as needed to safely and effectively perform in the position.
* Interacts with all staff in a positive and motivational fashion supporting the company's mission and Best Practice Patient Experience.
Education/Experience
* High School Diploma or GED.
* Must be a Certified Peer SupportSpecialist in the State of WA.
* Minimum 1 year experience as a Peer SupportSpecialist and/or Recovery Coach.
* Opioid Treatment Program experience will be given hiring preference.
Other Requirements
* Obtain and maintain a Level 3 Kalispel Tribe of Indians Work Permit
* Nights, weekends, and holidays may be required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job:
* Will spend some time on feet while filing, making photocopies, or standing to greet a visitor.
* Should have the ability to lift and carry up to 25 lbs. as may be responsible for moving office supplies or carrying heavy files or boxes of paper.
Additional
* The nature of this position is fast-paced in high-stress situations and conditions.
* It is essential that the applicant has an ability and desire to learn and work with:
* a wide range of emotional and behavioral problems in adults and seniors,
* the presenting problems of the entire family unit,
* effective communication with collateral agencies having contact with the consumer, and
* ethnic minority and low-income families as well as knowledge and awareness of cultural relevancy and issues.
* Computer literate, with basic knowledge of Microsoft Office Suite, and electronic medical records systems, as well as a high level of initiative in keeping current with technological change.
* Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic, and cultural backgrounds; good diplomatic skills, including strong conflict-resolution skills.
* Excellent interpersonal and communication skills.
* Excellent organizational and time management skills.
* Conducts all business activities in a professional and ethical manner.
* Must possess current driver's license and have proof of insurance for transport of clients.
* Complies with and up to date with all other testing, screening and credentialing as required.
Travel Requirements
Ability to travel as needed (minimal).
CONFLICT OF INTEREST:
All employees shall refrain from any private business or activity, which might cause their personal interest to conflict with or affect the impartial discharge of their duties to the Camas Health Recovery Center. Each employee must demonstrate personal integrity and is charged with the responsibility to serve and represent the Camas Health Recovery Center in a professional manner. Employees must be free and appear free of any activity, agreement, business investment, or interest in situations, which may interfere with that.
Salary28.00 Hour
Listing Type
Jobs
Position Type
Full Time
Salary Min
28.00
Salary Max
28.00
Salary Type
/hr.
$28 hourly 16d ago
Certified Peer Support Specialist
Camas Health Recovery Center
Technical support specialist job in Airway Heights, WA
Job Description
Certified Peer SupportSpecialist:
Camas Health Recovery Center
Base Pay Rate: $28/hr
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.
Summary of Functions
The Peer SupportSpecialist serves as a member of a multidisciplinary team. Peers who work alongside professional staff provide living proof that recovery is possible. Peers provide a living example of hope for others. Peers' personal experiences can be a valuable asset to the clinical team. When they add their first-person knowledge and their stories of recovery top the service mix, services are enhanced and extended, as well as infused with hope and self-determination.
The Peer SupportSpecialist will help clients identify and work toward wellness goals while encouraging individuals to take personal responsibility for their recovery and wellness. As part of the recovery process, Peers encourage clients to develop natural supports by socializing and engaging with the community. This position is best suited to an individual who is ready to use their own experiences to relate to others.
The Peer SupportSpecialist should adhere to and value the philosophical priorities of the HARM Reduction Model, that Medication Assisted Treatment is the preferred method of addressing opioid addiction and that every person deserves to be treated with respect, compassion and dignity.
Essential Duties and Responsibilities:
The Peer SupportSpecialists are responsible for preserving the integrity of the Camas Health Recovery Center properties by performing the following duties:
Ensures implementation of all clinic policies and procedures; recommend policy and procedure updates and changes as necessary.
Ensures security of medications, patient records and any other documentation required by the MSO, the FDA, DEA and/or state agencies.
Ensures that the clinic protects the rights and confidentiality of all patients to provide each patient with the required medical and clinical care.
Participates as a member of the treatment team providing outreach, engagement and support of on-going services to enrolled clients.
Utilizes personal experiences of recovery to provide clients and families guidance and support in their own recovery.
Responsible for assisting counselor/case manager in assessment, development and implementing individual therapeutic and behavioral programs for clients, i.e.:
crisis intervention,
individual and/or group treatment with staff supervision,
co-supervision of clients in homes,
socialization and recreational experiences,
culturally relevant experiences,
assistance in implementing behavior modification programs,
advocacy in treatment and support,
assist in developing treatment plans,
complete required paperwork,
crisis stabilization (including suicide watch, monitoring risk).
Advocate for clients, coordinate and refer for services with other community agencies.
Maintain working relationships with community and government agencies, other professionals, family members of clients and significant others.
Complete all documentation in a timely manner.
Participate in staff meetings, individual supervision and assigned committees, as required.
Provide consultation/education services to other organizations as appropriate.
Maintain ethical and competent client and peer relationships in the delivery of service.
Develop and manage Healthy Eating assistance program.
Will monitor and assist in the Client Resource Room
Will regularly perform Front Desk reception duties as scheduled.
Perform other duties as needed and/or assigned.
Understand recovery concepts in behavioral health.
Familiar with standards required by Board of Health, OSHA, etc. and the application of such.
Knowledge and compliance with HIPAA policies and procedures.
Participate in Federal and State substance use training and continuing education as needed to safely and effectively perform in the position.
Interacts with all staff in a positive and motivational fashion supporting the company's mission and Best Practice Patient Experience.
Education/Experience
High School Diploma or GED.
Must be a Certified Peer SupportSpecialist in the State of WA.
Minimum 1 year experience as a Peer SupportSpecialist and/or Recovery Coach.
Opioid Treatment Program experience will be given hiring preference.
Other Requirements
Obtain and maintain a Level 3 Kalispel Tribe of Indians Work Permit
Nights, weekends, and holidays may be required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job:
Will spend some time on feet while filing, making photocopies, or standing to greet a visitor.
Should have the ability to lift and carry up to 25 lbs. as may be responsible for moving office supplies or carrying heavy files or boxes of paper.
Additional
The nature of this position is fast-paced in high-stress situations and conditions.
It is essential that the applicant has an ability and desire to learn and work with:
a wide range of emotional and behavioral problems in adults and seniors,
the presenting problems of the entire family unit,
effective communication with collateral agencies having contact with the consumer, and
ethnic minority and low-income families as well as knowledge and awareness of cultural relevancy and issues.
Computer literate, with basic knowledge of Microsoft Office Suite, and electronic medical records systems, as well as a high level of initiative in keeping current with technological change.
Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic, and cultural backgrounds; good diplomatic skills, including strong conflict-resolution skills.
Excellent interpersonal and communication skills.
Excellent organizational and time management skills.
Conducts all business activities in a professional and ethical manner.
Must possess current driver's license and have proof of insurance for transport of clients.
Complies with and up to date with all other testing, screening and credentialing as required.
Travel Requirements
Ability to travel as needed (minimal).
CONFLICT OF INTEREST:
All employees shall refrain from any private business or activity, which might cause their personal interest to conflict with or affect the impartial discharge of their duties to the Camas Health Recovery Center. Each employee must demonstrate personal integrity and is charged with the responsibility to serve and represent the Camas Health Recovery Center in a professional manner. Employees must be free and appear free of any activity, agreement, business investment, or interest in situations, which may interfere with that.
$28 hourly 19d ago
IT Support Engineer - (MSP)
K2 Staffing
Technical support specialist job in Spokane, WA
Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management)
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
MUST have worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Spokane, WA
$74k-111k yearly est. 25d ago
IT Support Engineer - (MSP)
K2 Staffing, LLC
Technical support specialist job in Spokane, WA
Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management)
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
MUST have worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$74k-111k yearly est. 23d ago
Security Support Specialist
Amentum
Technical support specialist job in Spokane, WA
Amentum has an upcoming opportunity for a part-time or full-time **Security SupportSpecialist** position in Spokane, WA. In this role, you will provide support in maintaining an effective and comprehensive Information, Personnel, Physical, and Industrial security program in support of a government contract. You will be responsible for the management of personnel security clearances and implementing security policies and procedures associated with a Sensitive Compartmented Information Facility (SCIF). You will also support the customer with processing and protecting Sensitive Compartmented Information (SCI), clearing personnel for site visits, and assisting government security officers on various security related matters.
**Responsibilities:**
+ Conducting comprehensive reviews of: DISS (Defense Information System for Security), soon to be NBIS (National Background Investigation Services), in association with DoD Manual 5105.21 Vol 2 requirements.
+ Provide support to personnel clearance actions and on issues of personnel eligibility and "need-to- know" factors within the organization.
+ Maintain specific program guidance relative to security disciplines and ensure the complete protection of all sensitive program components.
+ Support all unit personnel security education and training programs.
+ Support compliance with directives, regulations, and operational instructions that enforce national level and DoD policy and guidance regarding the administration and maintenance of SCI.
+ Support the implementation and administration of local procedures for processing requests for security clearances for military, civilian, and industry personnel. Initiate request for personnel security accesses consistent with directives.
+ Ensure that requests for security clearances are screened and verified, and that all necessary forms and documentation have been completed before processing for clearances. Monitor DISS (soon to be NBIS) security database for clearance status updates.
**Other Duties Include:**
+ Coordinate personnel for indoctrinations into SCI.
+ Compose and maintain personnel security files with relevant information pertaining to SCI clearances.
+ Prepare Transfer-in-Status (TIS) clearance messages for personnel requiring access at gaining/losing units.
+ Implement appropriate SCI standards as well as provide thorough briefings on local procedures.
+ Provide guidance on appropriate classification of information, to include document as well as visual aid/slide show review.
+ Support Government investigations of security violations and identify appropriate corrective actions.
+ Coordinate courier duties and perform escort duties.
+ Coordinate incoming/outgoing visit request and maintain annual visit notification requests.
+ Maintain records and inventories of badges and keys/codes.
+ Perform ancillary day-to-day security activities pertaining to facility security to include but not limited to lock-up and changing cipher combinations.
+ Responsible for updating JADE (Joint Access Database Environment) with change in status of cleared personnel.
+ Prepare written reports of facility surveys and inspections.
**Minimum Qualifications:**
+ Must have an Active **Top-Secret** clearance with SCI access; applicant must maintain clearance in active status. Clearance investigation close or Continuous Evaluation (CE) date must be no more than 4 years 6 months at the time of application. Note: US Citizenship is required to maintain an Active US Government Clearance.
+ Minimum 5 years' experience in personnel security regulations, policies, and programs. A general overall knowledge of personnel security concepts, methods, practices, and procedures as is required for daily management of SCI billet program.
+ Minimum 5 years of comprehensive experience and practical knowledge of SCI Security Principles and Procedures. Active Security Professional Education Development (SPED) certification.
+ Operational experience with DISS (soon to be NBIS) to perform day to day taskings such as processing visit access requests, updating personnel access, and initiating an investigation.
+ In-depth knowledge of building, accrediting, and managing SCIFs across various government agencies. Ability to prepare Fixed Facility Checklists for client.
+ Extensive knowledge and experience with DoD Manual 5105.21 Vol 2, National Industrial Security Program Operating Manual (NISPOM), Information Security Oversight Office (ISOO).
+ Experience with confidentiality requirements related to sensitive personal information, clearance investigations, OSI files, as well as the procedures, which must be followed to protect the information.
+ Thorough understanding of security training concepts, programs, procedures, and practices that aid and assist program managers in complying with established security programs in accordance with DoD Manual 5105.21 series.
**Other Requirements:**
+ This is a non-remote, 100% on-site position, which may occasionally include working outside of normal business hours, including weekends and holidays to support an urgent customer need.
+ This position is a drug-testing position. The incumbent is: (a) to refrain from use of illegal drugs and (b) if requested, submit to urinalysis testing.
+ May be required to travel in performance of temporary duty (0-10%).
**Preferred Qualifications** :
+ Excellent interpersonal skills and ability to work in a team environment as well as to work solo.
+ Excellent oral, written, and interpersonal communication skills, both in person, via telephone, and VTC. The candidate must be able to speak and write clearly, concisely, and coherently.
+ Excellent analytical, organizational, and troubleshooting skills.
+ A thorough knowledge of MS Office software, especially Word and Excel.
+ Experience in the administrative process to protect the security of SCI in the workplace and the sensitivity of information contained in personnel security records.
+ Experience writing, interpreting, and enforcing security Standard Operating Procedures, OPSEC and Emergency Action plans.
**Service Contract Act (SCA) Compensation & Benefits:**
This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.
**Compensation & Benefits:**
HIRING HOURLY RANGE: $36.10/hr to $45.68/hr (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. Benefits to include:
+ Medical, Dental, Vision.
+ 401k.
+ Paid time off (PTO) accrued on a biweekly basis at 4.62 hours. Paid time off (PTO) accrued weekly at 2.31 hours per week. Accruals are based on years of service.
+ 11 Paid holidays.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
$32k-44k yearly est. 60d+ ago
Account Support Specialist
Fishers Technology 3.5
Technical support specialist job in Spokane, WA
Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years.
Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ********************
Position Summary
Fisher's Technology is seeking a full time Account SupportSpecialist to provide support to our geographically distributed sales team and customers. The Account SupportSpecialist is responsible for managing Fisher's relationships with current customers and providing sales support to generate new business in the region. The Account SupportSpecialist allows opportunity for growth and professional development, along with bonus incentives based on sales performance.
Roles & Responsibilities
* Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts. Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager.
* Engage with Account Manager's efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution.
* Work with other Fisher's Departments to ensure Fisher's customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency.
* Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc.
Requirements
Qualifications
* A 4-year degree is preferred but not required.
* Must be proficient in Microsoft Outlook, Teams, Windows, Word, and Excel.
* Must have excellent communication, analytical and interpersonal skills.
* Customer service experience is preferred but not required.
Fisher's Technology offers an extensive benefits package that includes the following:
* Medical, Dental, & Vision Insurance
* Life Insurance
* Additional Voluntary Life Insurance
* Paid Time Off
* Paid Holidays & Extra Floating Holiday
* 401(k) & 401(k) Matching
* Employee Assistance Program
* Flexible Spending Account
* Health Savings Account
* Hospital Indemnity
* Short & Long Term Disability Insurance
* Accident & Critical Illness Insurance
$34k-40k yearly est. 39d ago
Volunteer Support Specialist - Spokane Area
Girl Scouts of Eastern Wa and Northern Id 3.4
Technical support specialist job in Spokane, WA
Girl Scouts of Eastern Washington & Northern Idaho is looking for someone who wants to help grow the next generation of women leaders!! GSEWNI is a non-profit organization. The GSEWNI council serves an area comprised of 19 counties in central and eastern Washington, and 10 counties in northern Idaho for a total of 29 counties covering 67,000 square miles. Girl Scouts is the preeminent leadership development organization for girls, the leading authority on girls' healthy development and we are working daily with girls and women to transform the leadership landscape for girls into the next century.
Full-time, with great benefits!: $23.00 - 25.00 per hour - DOE
GSEWNI offers competitive benefits for Full-time employees including medical, dental, vision, life and paid time off.
Our Mission: Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.
Looking for someone to provide volunteer support to troop leaders in Northern Idaho. This position is currently based out of our Spokane office. Join our dynamic team and help girls access the Girl Scout Leadership Experience!
Position Summary:
This position is responsible for supporting Volunteers throughout northern Idaho with logistical support for starting new troops, supports for ongoing troops, and supporting regional volunteer leadership teams with planning events and supporting a variety of school events, community events, and other unique organizations. This position will follow-up on leads and work with members of the membership team to develop strategies for member development. This position requires travel (at least 50%) throughout areas of Spokane and Stevens Counties. Vehicle is provided. Weekend and evening hours also required.
PRIMARY RESPONSIBILITIES OF POSITION:
Assists in achieving the council's strategic goals for girl and adult membership in assigned areas.
Mentors adult volunteers to work with girls in assigned program-grade level to ensure delivery of programs and services to girls.
Monitors and provides support for problem solving and conflict resolution in a timely manner.
Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scouts message of pluralism and diversity to members of the council.
Creates, implements and evaluates techniques to ensure the effective delivery of Girl Scout program within troops.
Support Service Unit Leadership Team with program delivery, monthly correspondence, conflict resolution, training and meeting attendance.
Mentors Service Unit leadership to assess training needs and fulfillment of defined roles that will increase membership, retention and quality program delivery.
Promotes and assists with Council wide programs and activities to further membership growth.
Works inter departmentally to ensure council goals are met
Performs all other duties as assigned
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelors Degree - equivalent experience may be considered
Valid Driver's License and proof of insurance required.
Willingness to work weekend and evening hours
Excellent communication skills, willing to utilize a variety of communication tools (text, phone, email, etc.)
Good organization and time management skills.
Ability to grasp the landscape within an organization, show passion for working with Girl Scouts and the nonprofit environment and expertise in using various communication vehicles that engage girls, volunteers, parents, donors and the community.
Must be experienced in the use of computers. Possess strong skills in Microsoft Office including Word, Excel, and Outlook. Must be able to learn, understand, and apply new technologies with ability to understand the basic data quality principles and practice
Willingness to subscribe to the principles of the Girl Scout movement, including acceptance of the Girl Scout philosophy and willingness to maintain membership in the Girl Scouts USA
$23-25 hourly 29d ago
Peer Support Specialist/Counselor
Lutheran Community Services Northwest 4.1
Technical support specialist job in Spokane, WA
Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope
WHAT WE WILL DO FOR YOU:
As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind
A 37.5 per hour work week to ensure work/life balance
Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
Employer-paid short- and long-term disability insurance
Life insurance coverage at no cost to you
Up to 2 weeks of vacation in your first year (based on hours worked)
Up to 2 weeks of sick leave (based on hours worked)
12 paid agency recognized holidays
2 floating holidays to use your way
403(b) retirement plan with employer matching (eligibility applies)
Access to our Employee Assistance Program (EAP) for you and your family
Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status
HOW YOU WILL MAKE AN IMPACT: All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope.
The WISe Peer Resource and SupportSpecialist will maintain the integrity of the Wraparound process. Peer counselors have lived experience in systems that service children, youth and families. A Peer counselor ideally inspires hope and the vision that recovery and resiliency is possible. A peer counselor can be a peer of an individual with mental health challenges, or a peer of a parent or guardian who is raising a child with mental health challenges. The ideal candidate will display a compassionate nature, have the ability to demonstrate and implement creative thought processes, and provide exceptional service. Communication, confidentiality and professionalism are essential parts of this position. The ability to work flexible hours including evenings and managing your work time effectively within 37.5 hour work weeks is essential.
Provide peer support on a one-to-one basis, in peer support groups, in the community such as the peer's home, meetings, court rooms, hospitals, schools, etc.
Help promote a culture that sees youth/family participation as valuable.
Be able to complete all required documentation accurately and meet all required deadlines.
Collaborate with other members of the WISe team (clinician, care coordinator) to identify how each WISe team member is addressing ongoing youth/family needs identified on cross-system care plan.
Attend monthly child and family team (CFT) planning meetings that address youth and family goals with other professional supports, natural supports, and community partners
Provide parent, guardian, and/or youth with resources to community programs.
Participate in required weekly individual supervision, case consultation, and staff meetings to explore approaches for engaging with youth and families, process themes of transference/countertransference as they occur, and identify support needed for professional growth in field
Demonstrate respect for and build on the values, preferences, beliefs, culture, and identity, of the child/youth and family, and their community. Ensure youth/families are present when decisions about them are made and encourage them to take an active role in their care planning.
Travel throughout countywide service area with mileage reimbursement allocated bi-monthly
HOW YOU WILL BE A GREAT FIT:
Identify as a consumer of mental health service.
Consumer Means:
Someone who has received mental health services.
Parent/guardian of a child under the age of 13, or a child age 13 and older who are involved, or were involved, in the treatment plan in child's mental health services.
Be in mental health/behavioral health recovery for at least one year
HS diploma or equivalent
Lived experience that enhances relatability to clients being served
Are required upon start/within 90 days of hire. Credentials may be required depending on individual program or location requirements. Submit Washington State Agency Affiliated Counselor Registration Application, CPR/First Aid, Washington State CANS certification (within 90 days of start date) and Obtain Certified Peer Counselor certification
Fluency in English, both spoken and written
Basic mastery of business applications and productivity suites
Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
Successfully completes tasks in a moderately noisy environment
Interacts with others and perform tasks in-person and through the use of technology, with moderate periods of stationary activity and minimal periods of increased physical activity including and not limited to interactions with youth in school, office or community settings.
Moves equipment/materials weighing up to 20 pounds.
Travels between worksites regularly, which requires valid driver's license, auto insurance, and motor vehicle records clearance and consistent access to a reliable vehicle.
Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches
Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program. Must not be prohibited from entering school grounds or classrooms for any reason.
$36k-43k yearly est. 27d ago
On-Call IT Field Technician - Spokane , WA - Hiring NOW
Geeks On Site 3.1
Technical support specialist job in Post Falls, ID
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
$29k-38k yearly est. 2d ago
IT Support Engineer - (MSP)
K2 Staffing
Technical support specialist job in Spokane, WA
Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management)
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
MUST have worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$74k-111k yearly est. 60d+ ago
Security Support Specialist
Amentum
Technical support specialist job in Spokane, WA
Amentum has an upcoming opportunity for a part-time or full-time Security SupportSpecialist position in Spokane, WA. In this role, you will provide support in maintaining an effective and comprehensive Information, Personnel, Physical, and Industrial security program in support of a government contract. You will be responsible for the management of personnel security clearances and implementing security policies and procedures associated with a Sensitive Compartmented Information Facility (SCIF). You will also support the customer with processing and protecting Sensitive Compartmented Information (SCI), clearing personnel for site visits, and assisting government security officers on various security related matters.
Responsibilities:
Conducting comprehensive reviews of: DISS (Defense Information System for Security), soon to be NBIS (National Background Investigation Services), in association with DoD Manual 5105.21 Vol 2 requirements.
Provide support to personnel clearance actions and on issues of personnel eligibility and “need-to- know” factors within the organization.
Maintain specific program guidance relative to security disciplines and ensure the complete protection of all sensitive program components.
Support all unit personnel security education and training programs.
Support compliance with directives, regulations, and operational instructions that enforce national level and DoD policy and guidance regarding the administration and maintenance of SCI.
Support the implementation and administration of local procedures for processing requests for security clearances for military, civilian, and industry personnel. Initiate request for personnel security accesses consistent with directives.
Ensure that requests for security clearances are screened and verified, and that all necessary forms and documentation have been completed before processing for clearances. Monitor DISS (soon to be NBIS) security database for clearance status updates.
Other Duties Include:
Coordinate personnel for indoctrinations into SCI.
Compose and maintain personnel security files with relevant information pertaining to SCI clearances.
Prepare Transfer-in-Status (TIS) clearance messages for personnel requiring access at gaining/losing units.
Implement appropriate SCI standards as well as provide thorough briefings on local procedures.
Provide guidance on appropriate classification of information, to include document as well as visual aid/slide show review.
Support Government investigations of security violations and identify appropriate corrective actions.
Coordinate courier duties and perform escort duties.
Coordinate incoming/outgoing visit request and maintain annual visit notification requests.
Maintain records and inventories of badges and keys/codes.
Perform ancillary day-to-day security activities pertaining to facility security to include but not limited to lock-up and changing cipher combinations.
Responsible for updating JADE (Joint Access Database Environment) with change in status of cleared personnel.
Prepare written reports of facility surveys and inspections.
Minimum Qualifications:
Must have an Active Top-Secret clearance with SCI access; applicant must maintain clearance in active status. Clearance investigation close or Continuous Evaluation (CE) date must be no more than 4 years 6 months at the time of application. Note: US Citizenship is required to maintain an Active US Government Clearance.
Minimum 5 years' experience in personnel security regulations, policies, and programs. A general overall knowledge of personnel security concepts, methods, practices, and procedures as is required for daily management of SCI billet program.
Minimum 5 years of comprehensive experience and practical knowledge of SCI Security Principles and Procedures. Active Security Professional Education Development (SPED) certification.
Operational experience with DISS (soon to be NBIS) to perform day to day taskings such as processing visit access requests, updating personnel access, and initiating an investigation.
In-depth knowledge of building, accrediting, and managing SCIFs across various government agencies. Ability to prepare Fixed Facility Checklists for client.
Extensive knowledge and experience with DoD Manual 5105.21 Vol 2, National Industrial Security Program Operating Manual (NISPOM), Information Security Oversight Office (ISOO).
Experience with confidentiality requirements related to sensitive personal information, clearance investigations, OSI files, as well as the procedures, which must be followed to protect the information.
Thorough understanding of security training concepts, programs, procedures, and practices that aid and assist program managers in complying with established security programs in accordance with DoD Manual 5105.21 series.
Other Requirements:
This is a non-remote, 100% on-site position, which may occasionally include working outside of normal business hours, including weekends and holidays to support an urgent customer need.
This position is a drug-testing position. The incumbent is: (a) to refrain from use of illegal drugs and (b) if requested, submit to urinalysis testing.
May be required to travel in performance of temporary duty (0-10%).
Preferred Qualifications:
Excellent interpersonal skills and ability to work in a team environment as well as to work solo.
Excellent oral, written, and interpersonal communication skills, both in person, via telephone, and VTC. The candidate must be able to speak and write clearly, concisely, and coherently.
Excellent analytical, organizational, and troubleshooting skills.
A thorough knowledge of MS Office software, especially Word and Excel.
Experience in the administrative process to protect the security of SCI in the workplace and the sensitivity of information contained in personnel security records.
Experience writing, interpreting, and enforcing security Standard Operating Procedures, OPSEC and Emergency Action plans.
Service Contract Act (SCA) Compensation & Benefits:
This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.
Compensation & Benefits:
HIRING HOURLY RANGE: $36.10/hr to $45.68/hr (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. Benefits to include:
Medical, Dental, Vision.
401k.
Paid time off (PTO) accrued on a biweekly basis at 4.62 hours. Paid time off (PTO) accrued weekly at 2.31 hours per week. Accruals are based on years of service.
11 Paid holidays.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$32k-44k yearly est. Auto-Apply 60d+ ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Spokane Valley, WA?
The average technical support specialist in Spokane Valley, WA earns between $29,000 and $82,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Spokane Valley, WA