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Technical support specialist jobs in Spring, TX

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  • End User Support Analyst

    Clarksons

    Technical support specialist job in Houston, TX

    Clarksons is the world's leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique. To understand more about Clarksons and what you can expect, visit us at ***************** Role Summary We have a fantastic opportunity for an End User Support Analyst to join our Global IT Operations team. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the role will support the activities of desktop services. This position would be great for someone with experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology, its application and use in the business. A key skill we require from the candidate is for them to be customer centric with a desire to learn and develop a career in technical service delivery. Given the focus and importance of service delivery this is an office-based role. There is a requirement for on call on a rotational basis, of which typically falls 1 week every 3. This role also requires out of hours work (evenings and weekends) What you will be doing Working within the End User Support team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices. Triage, taking ownership, troubleshooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now, email as well as walk ups. Creating and maintaining accurate knowledge documentation on a quarterly basis Execute all tickets and requests utilising best practise, adoption and utilisation of technology incl automation, applications, and services. Working with the EUS Lead to identify trends and spot potential problems. Improving and iterate on service support provision to the office. Ensuring computers, printers and other peripherals are operational and current Providing support with hardware and software maintenance. Basic hardware break fix replacement Hardware Inventory management Managing system access, security, and spam/anti-virus controls Customer site visits Proactive trend analysis calls to the end user Full JML process covering, Joiners, Movers and Leavers Proactive room checks Device management, including building devices. Desk moves/ Desk set ups To fulfil additional / ad hoc duties as needed to meet the needs of the business. What we are looking for Experience & Knowledge Previous experience within an IT Support role. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to provide technical support over the telephone, chat or face to face. Professional manner with a strong work ethic. Good problem-solving skills, with a solution focused approach. Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance. Ability to multitask effectively during busy times and remain calm during stressful situations. A team player who can work within a framework of procedure and policies. Self-motivated and able to use initiative. Knowledge and some experience of products within the Microsoft Office 365 suite. Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous. Knowledge and experience of Active Directory & MS Entra administration, including user maintenance, configuring PCs and groups. Able to learn quickly and work within a fast-paced environment. Desire to learn and to undertake on-the-job training and continuous personal development. Flexible and willing to work outside of the core hours if necessary. History of automating repetitive tasks and scripting with PowerShell Skills Knowledge/experience of the following are required: Active Directory, Entra & Intune administration Exchange recipient and group administration (both on-prem and O365) Experience of supporting VDI solutions Core understanding of network fundamentals MS Office Apple hardware & OS (iOS, iPadOS, MacOS) HP Hardware Multi Factor Auth setup (MS MFA, DUO) Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams Solid technical understanding of Microsoft desktop Operations Systems incl Windows 10 & 11 Knowledge/experience of the following are advantageous: ServiceNow ITSM tool VMware Horizon Cisco CUCM ITIL V3 or Above
    $60k-109k yearly est. 1d ago
  • Help Desk Technician

    The Judge Group 4.7company rating

    Technical support specialist job in Houston, TX

    Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered. The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: • Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests. • Utilize remote capabilities to assist with troubleshooting. • Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration. • Offer desktop site support by determining the best solutions based on customer-provided details. • Resolve issues related to installed computer software. • Troubleshoot printer connection problems. • Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase. • Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access. • Perform password resets for various websites and applications. • Document and log incident tickets using the Service Now tracking tool. • Provide support for mobile iOS/Android phones and tablets. • Assist with VPN software connection issues. • Create Cisco ISE Vendor VPN accounts. • Manage OKTA accounts and groups. • Support Citrix DaaS/VDI on company-issued and customer-owned devices. Working Conditions: • Some overtime may be required for special projects. • Travel up to 10%. Minimum Requirements: • Possess multi-tasking skills. • Ability to work independently and as part of a team. • Ability to work under pressure while maintaining a customer service attitude. • Experience in troubleshooting hardware, software, and network connectivity issues. • Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes. • Self-motivated with attention to detail. • Ability to organize workload, set priorities, and meet deadlines. • Effective communication and interpersonal skills. • Ability to maintain confidentiality of information. • Flexibility to work rotating on-call schedules and backfill for peers when needed. • Willing to work overtime mornings, afternoons and weekends. Preferred Qualifications: • On-prem ADAC/ADUC administration knowledge. • Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin. • Experience with OKTA support and administration. • Proficiency in Microsoft O365 support. • Familiarity with Service Now and JIRA ticketing systems. • SAP support and administration knowledge. • Citrix cloud support and administration expertise. • Support for Windows and Mac operating systems. • Knowledge of iOS and Android. • Cisco ISE support and administration skills. • Mobile Iron MDM knowledge. • Understanding of Windows registry and environment variables. • Experience with Oracle ODBC data source troubleshooting and DSN entry. Additional Knowledge, Skills, and Abilities: • Multi-tasking skills. • Strong communication skills. • Ability to work under pressure. • Attention to detail. • Decision-making capabilities. • Time management skills. • Ability to identify process improvements. • Self-motivation. • Conflict resolution skills. • Ability to redirect problems to appropriate resources. • Leadership qualities. • Adaptability.
    $57k-86k yearly est. 4d ago
  • IT Support Specialist (Bilingual)

    Kwickpos

    Technical support specialist job in Houston, TX

    About Us We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences. Why This Role Matters As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem. A Day in the Life Answer inbound support calls and resolve issues in real time. Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals. Diagnose network issues (IP conflicts, offline devices, router/switch connectivity). Review basic logs or SQL-based data points for troubleshooting. Document tickets clearly and completely. Collaborate with Support Specialists on escalated or complex cases. If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit. Position Overview The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively. Responsibilities Technical Support & Troubleshooting Provide front-line POS support for restaurants, retail, and small business clients. Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals. Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration). Perform basic SQL-related checks and assist with database incident troubleshooting. Conduct technical research and collaborate with partners or internal teams for escalated resolution. Documentation & Collaboration Maintain and update troubleshooting documentation, SOPs, and FAQs. Log accurate, detailed ticket notes for all interactions. Report recurring issues and contribute to long-term process improvements. Work with Support Specialists to ensure timely resolution of all cases. What Success Looks Like (First 90 Days) Responds quickly and professionally to all incoming support requests. Resolves the majority of L1-level issues independently. Demonstrates accurate troubleshooting and proper escalation judgment. Maintains clean, complete, and consistent ticket documentation. Receives positive merchant feedback regarding communication and clarity. Qualification & Requirement Technical Skills 1+ years of IT experience; POS experience in the restaurant industry is a strong plus. Experience with Linux, Windows, and Android operating systems. Understanding of Active Directory environments. Basic knowledge of SQL Server/database environments. Knowledge of computer networking (IP addressing, routing basics, switches, DHCP). Experience with POS systems or payment hardware is preferred. Professional Skills Customer service, help desk, or remote support experience preferred. Strong analytical and problem-solving abilities. Ability to prioritize and manage multiple tasks in a fast-paced environment. Excellent verbal and written communication skills. Restaurant industry experience is a plus. Additional Bilingual is a plus (English + Spanish, Chinese, or Vietnamese). Must be organized, detail-oriented, and capable of working in a fast-paced environment. Why Join Us? Opportunity to grow within a rapidly expanding tech company. Work directly with real-world restaurant and retail operations. Supportive, collaborative team environment. Direct impact on customer operations and system reliability.
    $37k-62k yearly est. 2d ago
  • Support Analyst

    Inceed 4.1company rating

    Technical support specialist job in Houston, TX

    Support Analyst Compensation: $25 - $30 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Support Analyst to join their team! Join a dynamic environment where you'll oversee escalations from the help desk, acting as a pivotal infrastructure support expert. This opportunity arises as the company seeks to backfill a crucial role, ensuring seamless support for their technical operations. Dive into a role that offers growth and a chance to make a significant impact. Key Responsibilities & Duties: Manage escalations from the help desk efficiently Provide support for VM and physical machines Handle DNS entries and Active Directory tasks Set up and configure Fortinet systems Conduct Level 1 networking tasks Troubleshoot and maintain Kubernetes deployments Ensure smooth operation of V Center Collaborate with team members for problem-solving Required Qualifications & Experience: Minimum 1-year experience with V Center Proficient in storage solutions: Pure, Vast, or Net App Basic knowledge of Kubernetes troubleshooting Fundamental understanding of Linux systems Nice to Have Skills & Experience: Experience with advanced networking solutions Familiarity with DevOps practices Exposure to advanced Linux configurations Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit Other Information: 100% onsite position with a focus on team collaboration Two-round interview process for a swift hiring decision Immediate start date for the right candidate If you are interested in learning more about the Support Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #IND
    $25-30 hourly 1d ago
  • Quorum Software Support Analyst

    Attractivate Consulting Solutions

    Technical support specialist job in Houston, TX

    Houston, TX Hybrid Schedule About the Role We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for core energy applications and related modules Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting energy software applications and related modules Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams
    $49k-75k yearly est. 22h ago
  • Customer Support and Electronics Technician

    Sneed Coding Solutions, Inc.

    Technical support specialist job in Spring, TX

    Technical Support Specialist I Spring, TX | Full-Time | In-Office | Some Travel Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you. What You'll Do Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting Perform bench testing and light repairs in our Spring, TX facility Support occasional onsite installations and operator training Learn packaging equipment support over time (we train you) Document customer cases and provide clear resolutions What You Bring Mechanical or technical aptitude (you like to figure out how things work) Great communication and patience with customers Basic computer skills and willingness to learn Positive attitude and team-player mindset Valid driver's license (some travel required) Why You'll Love It Here We invest in your growth Clear path to Level 2 and Field Technician roles Monday-Friday, 8am-5pm schedule Supportive, friendly team environment Compensation & Benefits $45,000-$55,000 base salary Paid holidays, PTO, benefits, and travel reimbursement
    $45k-55k yearly 2d ago
  • Tier 1 Support Technician

    Focus Cloud Group

    Technical support specialist job in Houston, TX

    Job Title: Tier 1 IT Support Technician Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST 6 months contract before converting to fulltime. Full time Target Salary: $55,000-65,000 Overview We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas. Primary Duties Monitor, prioritize, and resolve incoming technical support requests. Create accounts for new team members and deprovision access for departing users. Maintain user records, groups, and organizational structure within directory services. Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations. Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks. Support senior IT staff with more advanced projects when workload permits. Take on additional responsibilities as automation efficiencies increase. Qualifications Solid understanding of core IT support concepts and troubleshooting techniques. Experience managing user accounts within directory or identity management systems. Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365. Knowledge of PowerShell or other scripting languages (a plus). Willingness to learn and adopt automation and AI-driven tools. Strong organizational habits and attention to detail. Effective communication skills and comfort collaborating across different time zones. Please apply with an up-to-date resume
    $55k-65k yearly 1d ago
  • Migration Specialist

    Addison Group 4.6company rating

    Technical support specialist job in Houston, TX

    We are looking for an experienced O365 Migration Specialist to support a large-scale Microsoft 365 migration initiative. This role will focus heavily on tenant-to-tenant migrations using Quest On Demand and will also touch ShareGate for additional workloads. Responsibilities: Lead and execute O365 tenant-to-tenant migrations with Quest On Demand Migration (ODM) Migrate Exchange Online, OneDrive, Teams, and SharePoint workloads Use ShareGate for SharePoint/Teams migrations as needed (nice to have) Prepare and validate migration plans, schedules, cutover strategies, and rollback plans Troubleshoot issues related to identity, permissions, mail flow, Teams, and SharePoint Work with internal IT teams to ensure all pre-requisites, configurations, and licenses are in place Provide post-migration support and cleanup Document processes, steps, and best practices Required Experience: 3-5+ years hands-on experience with Microsoft 365 migrations Quest On Demand Migration (ODM) - must-have, strong hands-on experience Deep understanding of O365 services: Exchange Online, OneDrive, Teams, SharePoint Online Strong knowledge of Azure AD / Entra ID, identities, permissions, mail routing Experience with PowerShell for automation/troubleshooting Nice to Have: Experience with ShareGate for SharePoint/Teams migrations Hybrid Exchange experience Certifications (MS-700, MS-900, MS-203, etc.)
    $46k-66k yearly est. 1d ago
  • Desktop Engineer

    MMD Services

    Technical support specialist job in Houston, TX

    Our client is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking an IT Engineer to join their dynamic team. This role is primarily focused on providing first-line support to both internal and external users, ensuring every interaction delivers an exceptional experience. This company is known for hiring top talent and fostering long-term career growth. The environment emphasizes collaboration, innovation, and professional development, with many internal promotion opportunities. Position Summary Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures. Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations. Manage relationships with external vendors and coordinate technical support when needed. Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking. Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities. Minimum Experience Bachelor's degree in Computer Science or related field preferred (or equivalent experience). Hands-on experience in technical support, vendor coordination, or field technician roles. Strong understanding of systems, network, and infrastructure operations. Experience troubleshooting issues related to network, storage, and databases. Familiarity with scripting and automation (Bash, Python, Shell). Excellent communication, analytical, and problem-solving skills with meticulous documentation habits. Ability to work independently and collaboratively in a fast-paced environment. Must be able to pass standard background checks. MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
    $72k-99k yearly est. 2d ago
  • Technical Support Engineer-Houston

    Streamax

    Technical support specialist job in Houston, TX

    Responsibilities Responsible for product technical support for customers in the North America region including remote assistance and on-site support. Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure. Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers. Provide regular product training and technical guidance to customers. Write technical documents, case summaries and problem analysis reports. Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support. Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed. Qualifications Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese) Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies. Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness. Able to adapt to long-term overseas business trips. Able to be away from home for extended period. 职位描述 负责北美区域客户的产品技术支持,包括远程协助和现场支持 解答客户在设备安装,配置,调试,运行过程中的各类技术问题 跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环 协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流 为客户提供定期的产品培训和技术指导 撰写技术文档,案例总结及问题分析报告 协助完成本区域的项目实施工作,包括技术方案落地和交付支持 根据需要参与技术升级测试与产品本地化适配建议的反馈 任职要求: 本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先 熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势) 熟悉Linux系统,网络基础知识,远程调试工具等技术 优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识 能适应长期海外出差
    $59k-90k yearly est. 3d ago
  • Support Specialist [L2] - Solumina

    Tech Mahindra 4.3company rating

    Technical support specialist job in Houston, TX

    At Tech Mahindra ( Tech Mahindra | Connected World, Connected Experiences ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Overview: The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement. Required Qualifications: Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards. SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems. System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations. Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption. Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary. Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions. Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides. Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements. Role Pre-Requisites: Bachelor's degree in Computer Science, Information Systems, or related field. 5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred). Strong knowledge of SQL, data analysis, and system integrations. Familiarity with version control, release management, and configuration tools. Excellent troubleshooting and problem-solving skills. Ability to work under pressure and manage multiple priorities. Strong communication and documentation skills. Preferred Experience: Exposure to Solumina or similar MES platforms. Understanding of ITIL processes for incident, problem, and change management. Experience with scripting or automation for system maintenance. Knowledge of manufacturing or aerospace industry processes is a plus. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_****************************** .
    $110k-120k yearly 2d ago
  • Electroneurodiagnostic-EEG- Technology Specialist

    Texas Childrens Hospital 4.7company rating

    Technical support specialist job in Houston, TX

    We are searching for a Electroneurodiagnostic Technologist Specialist - someone who works well in a fast-paced setting. In this high level senior position in the neurodiagnostic unit, you will perform one or more; EEGs/Long term video monitoring; Evoked Potentials or Polysomnography; procedures according to facility policy and procedures. You will maintain patient safety during clinically significant events, and other related duties, provide findings, results, and a descriptive analysis according to facility policy and procedures. You also perform procedures appropriate to their competence and credentials held under general technical supervision. You'll take call on a rotating basis, performing stat neurodiagnostic testing after hours and on weekends. Think you've got what it takes? Job Duties & Responsibilities • Demonstrate a mastery of technical and procedural requirements to consistently produce high quality neurologic testing records; and be able to adapt all procedures to clinical circumstances. • Maintain the patient's safety through communication • Provide training, coaching, and mentoring to other technology personnel in proper neurodiagnostic procedures • Assist other technology personnel in preparation for registry or certification credentials • Document patient information in patient's electronic medical record according to hospital and departmental guidelines • Inform manager or designee of all patient/personal injury or unsafe situations, anticipated problems and unusual situations; • Complete appropriate related documentation according to departmental and hospital guidelines • Work with departmental staff and other health care professionals by volunteering regularly to help others when time allows As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements • H.S. Diploma or GED Required • REEGT Required Along With One Of The Following Licenses Or Certs: o CLTM - Cert Exam Long Term Monitoring o CNIM - Cert Neurophy Intropa Monitor o RPSGT - Reg Polysomnographic Technology o RRT CERT - Cert-Reg Respiratory Therapist o X REPT - Evoked Potentials • 3 Years Of Experience In Electroneurodiagnostic Technology Inclusive Of Clinical Rotations Required ABOUT US Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years. Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $49k-68k yearly est. 3d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Technical support specialist job in Houston, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Job ID: # S2LCDB Location: Houston, TX Duration: : 1 year (with possible extension) • Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. • provide remote O365 on workstations and mobile • Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues. • Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications Additional Information For more information, Please contact Shubham ************
    $40k-53k yearly est. 60d+ ago
  • IT - Data & Analytics

    Huntsman 4.8company rating

    Technical support specialist job in Houston, TX

    IT - Data & Analytics Internship (The Woodlands, Texas) Huntsman is now searching for a IT - Data & Analytics Intern located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026. Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career. As an IT - Data & Analytics Intern, you will: Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems Assist with troubleshooting issues and perform analysis to understand user needs and requirements Organize and maintain IT resources, such as databases, networks, and servers Assist in the development and improvement of software applications and systems Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis Work cross-functionally with other functional team members on pricing excellence and profit improvement projects What are we looking for in the ideal Candidate? A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026 Must be currently enrolled at an accredited university seeking a bachelor's or master's degree Must have a 3.0 or higher GPA Must be Authorized to work in the U.S. without sponsorship Independent self-starter with high level of confidence and energy Strong analytical and conceptual thinking skills Additional Locations:
    $74k-101k yearly est. Auto-Apply 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Houston, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $34k-47k yearly est. 13d ago
  • IT Technician

    Bridgepoint Works

    Technical support specialist job in Houston, TX

    IT Technician (Remote USA) | $40-$50 per Hour Power Our Tech. Drive Our Success. Are You the IT Expert We Can Rely On? If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading. At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency. This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour. Why Join Bridgepoint Works? Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce. What You'll Do As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments. Key Responsibilities: - Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues. - Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications. - Manage security protocols, updates, and patches to protect company data and prevent cyber threats. - Ensure VPN and remote access tools are optimized for seamless connectivity. - Maintain system documentation, IT asset tracking, and user guides for internal use. - Assist in onboarding new employees by setting up their accounts, devices, and software access. - Collaborate with vendors and external IT teams to improve systems and resolve escalated issues. What Were Looking For We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success. Must-Haves: - 3+ years of experience in IT support, system administration, or a similar role. - Strong knowledge of Windows, MacOS, and cloud-based applications. - Experience troubleshooting hardware, software, and network issues in a remote environment. - Understanding of cybersecurity best practices and IT security protocols. - Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.). - Ability to explain complex technical concepts to non-technical users. - Self-motivated with excellent time management skills. Nice-to-Haves: - IT certifications (CompTIA A+, Network+, Microsoft, etc.). - Experience with engineering or construction industry IT systems. - Familiarity with ticketing systems and ITSM platforms. - Knowledge of cloud security and data protection strategies. What's In It for You? - Competitive pay $40-$50 per hour. - 100% remote work Work from anywhere in the USA. - Career growth opportunities We invest in our employees development. - Work with a forward-thinking team Be part of a company that understands the value of IT. - A fast-paced, dynamic work environment No two days are the same. Ready to Join Us? Apply Now! If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters. Click below to apply and become a vital part of Bridgepoint Works today!
    $40-50 hourly 60d+ ago
  • Deskside Support Specialist

    Nexpera LLC

    Technical support specialist job in Houston, TX

    Job Description About Us: NEXPERA leads the way in sulfuric acid and potassium hydroxide regeneration, offering a comprehensive range of products and services that optimize processes, minimize environmental impact, and allow our partners to focus on their core operations. With the industry's largest facility network, we ensure unmatched reliability and drive innovation across the industrial landscape. In addition, we provide an unmatched array of sulfur-based chemicals and related services to a diverse set of industries. Position Purpose We are seeking an IT Deskside Support Specialist to provide hands-on technical expert and deliver exceptional support across endpoints, printers, mobile devices, and user systems. This role blends troubleshooting, hardware deployment, vendor coordination, and customer service to ensure smooth day-to-day operations and long-term IT reliability. Primary Duties/Responsibilities (but not limited to): · Deploy and manage Windows devices using Microsoft Intune and Windows Autopilot · Monitor compliance, enforce security policies, and ensure seamless provisioning · Provide Tier 1 support via phone, email, and ticketing system · Set up desktops, laptops, and peripherals; install operating systems and standard applications · Perform hardware upgrades, software patching, and performance tuning · Support AV equipment and multimedia systems in conference rooms · Provide hands-on support for networked and local printers, including installation, configuration, and troubleshooting · Resolve issues such as printer driver conflicts and connectivity problems · Coordinate with external printer vendors for maintenance, repairs, and warranty claims · Coordinate toner and supply management with printer vendor and ensure timely replenishment · Assist with printer fleet upgrades, replacements, and deployment planning · Maintain documentation of printer models, configurations, and service history · Maintain accurate inventory of IT equipment and software licenses · Coordinate procurement, track orders, and manage returns or warranties · Create IT purchase requisitions as requested and manage the process in collaboration with the Procurement team · Handle onboarding/offboarding by provisioning accounts, hardware, and access to third-party platforms · Manage ordering, upgrades, and troubleshooting mobile devices (AT&T, Verizon) via carrier portals · Liaise with service providers for improved pricing and support · Maintain documentation for mobile assets and ensure data compliance · Diagnose and repair hardware failures, software bugs, and network issues · Resolve printer jams, email delivery problems, and user-side disruptions · Collaborate with Security, HR, and Engineering teams to troubleshoot shared systems · Track service requests and incidents in an ITSM platform, ensuring timely resolution · Document solutions, contribute to knowledge base articles, and flag recurring issues · Participate in office moves, network setups, and on-site installations · Support software migrations, upgrades, and cloud service implementations · Assist with audits, compliance initiatives, and process improvements · Identify patterns in user-reported issues and develop preventative strategies · Recommend tools or methods to improve IT efficiency and user satisfaction · Stay current on IT trends and expand technical skillset · Travel up to 10% for remote site support or special projects Qualifications: · Strong understanding of hardware/software architecture, operating systems, and networking protocols · Analytical troubleshooting with creative problem-solving · Excellent communication skills with user-friendly tech translation · Organizational skills to manage multiple tickets and priorities · Customer service excellence and user empathy · Experience with networking infrastructure (switches, routers, cabling) is a plus · 5+ years of customer service and IT support desk experience · Associate's or Bachelor's in Computer Science or related field (preferred) · Hands-on experience supporting enterprise environments with endpoint management tools · Microsoft certifications Benefits: NEXPERA's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
    $55k-63k yearly est. 11d ago
  • IT Technician

    Health Matching Account Services

    Technical support specialist job in Houston, TX

    A qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability This position reports directly to the President of the company. Office Hours: Monday - Thursday, 8:45am-5:30pm and Friday 8:30am - 4:00pm JOB RESPONSIBILITIES Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy Other duties as assigned JOB REQUIREMENTS Proven experience as IT Technician or relevant position Excellent diagnostic and problem-solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) EDUCATION & EXPERIENCE Bachelor's Degree in Computer Science or equivalent field Minimum 2 years' experience working as an IT Technician
    $36k-64k yearly est. 60d+ ago
  • IT

    Auto-Fit Inc.

    Technical support specialist job in Houston, TX

    Auto Fit USA LLC in Houston, Texas, currently has an open position for a full-time IT Director, Monday through Saturday. Responsibilities encompass overseeing the daily operations of the department, assessing workflow, establishing priorities, setting standards, and defining deadlines. Collaboration with department heads, managers, supervisors, vendors, and other stakeholders is vital to foster cooperation and troubleshoot issues. Additionally, the role involves reviewing project plans, coordinating project activities, assigning and evaluating the work of systems analysts, programmers, and other computer-related personnel. Offering technical support to users facing computer issues is also part of the role. The ideal candidate should hold a Master's degree in Computer Science, Software Engineering, or Information Technology, along with at least 12 months of relevant experience. Resumes can be sent to HR at 6969 North Freeway, Houston, Texas 77076.
    $36k-64k yearly est. Auto-Apply 60d+ ago
  • Information Technology Internship

    Quanta Services Inc. 4.6company rating

    Technical support specialist job in Houston, TX

    About Us Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We're building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future. Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries. Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life. About this Role Caution to job seekers: Scammers are posing as Quanta Services recruiters, offering unsolicited and too-good-to-be-true job opportunities. Legitimate employers won't request payment or personal info upfront. Verify offers through official channels, check the company's career portal, and report suspicious activity to Quanta Services and local authorities. Your safety matters-stay vigilant in your job search. Rebuilding the energy grid. Leading the energy transition. Powering modern life. Building a better world for generations to come. The Quanta Strategic Internship program offers the unique opportunity to work on the largest utility infrastructure projects across America; these projects are modernizing and developing the grid to be able to handle everything from 5G buildout to the boom in electric vehicles. INTERNSHIP HIGHLIGHTS: * 11-week paid summer internship program * Lunch and Learn Series with Quanta Executive Speakers * Site visit opportunities * Multiple networking opportunities between interns and upper management What You'll Do As an IT intern, you will have the opportunity to gain practical experience and contribute to various aspects of our organization's information technology operations. You will work closely with our IT team, assisting them in day-to-day tasks, troubleshooting technical issues, and participating in IT projects. This internship will provide you with valuable exposure to different areas of IT and help you develop essential skills in a professional environment. This position is on site in our Corporate office in Houston, Texas. ESSENTIAL JOB SKILLS/DUTIES: * Assist with day-to-day tasks and projects across the IT department. * Participate in team meetings, workshops, and training sessions to enhance skills and knowledge. * Assist with user support: Respond to and resolve basic technical issues reported by end-users through various channels such as email, phone, or in person. * Assist in testing and evaluating new software applications or system upgrades to ensure functionality and compatibility. * Assist in monitoring network performance, troubleshooting connectivity issues, and implementing basic network configurations. * Assist in data management: Support the IT team in data backup, recovery, and maintenance tasks. * Assist with ongoing IT projects, such as system upgrades, software implementations, or network enhancements, under the guidance of senior IT staff. What You'll Bring * Currently enrolled (or recently graduated) pursuing related degree. * < 1 Year * Entrepreneurial spirit with a desire to own a business * Humble; willing to do tasks that others might consider beneath them * Hungry to be developed and passion to develop others * Basic oral and written communication skills * Familiarity with common word processing, spreadsheet, presentation, project management, e-mail software * Self-starter with the ability to manage his / her time and resources * Strong interpersonal and relationship building ability * Ability to be flexible and maintain a positive attitude * Determined and trustworthy * Applicants must be legally authorized to work in the United States to be eligible for this position. Individuals with temporary visas (including, but not limited to E, F-1, H-1, H-2, L, B, J, or TN) or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $28k-44k yearly est. Auto-Apply 60d+ ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Spring, TX?

The average technical support specialist in Spring, TX earns between $29,000 and $78,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Spring, TX

$48,000
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