Technical support specialist jobs in Spring Valley, NV

Source One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). Title: TeleOperations Specialist (Technical Support Specialist) Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below) Various Shifts Available: Hours: 10am-6:30pm or 5:30pm-2am Days: Tues-Sat, Wed-Sun, Thurs-Mon or Sat-Wed * Ideal candidates will be flexible on shift days/times Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system. As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure. Responsibilities: - Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation - Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines - Assist in gathering performance metrics and reporting observations to improve system functionality - Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface - Follow company protocols and regulatory requirements to maintain high operational standards Requirements: - 2+ years of experience in operations, technical support, software testing, or a similar field - Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles - Excellent driving history and no criminal history - Excellent written and verbal communication skills - Willingness to work flexible shift hours Bonus Qualifications: - Experience with QA testing or working in the autonomous vehicle industry - Bachelor's degree in STEM, analytics, or related field - Basic understanding of data analysis to help build out and analyze metrics - Strong familiarity with video game-style controls or simulation software Benefits: - Pre-tax commuter benefits - Employer subsidized health care benefits - Flexible Spending Account for healthcare-related costs - Short and long term disability coverage and life insurance - 401k package

Job Description: iPad Provisioning Technician (2-Month Contract) No prior experience required We are seeking a detail-oriented iPad Provisioning Technician for a short-term, 2-month contract to support a large-scale mobile device deployment. The technician will be responsible for setting up, configuring, and provisioning iPads according to company standards and project requirements. Responsibilities Prepare, enroll, and configure iPads Troubleshoot basic hardware/software issues during setup. Document provisioning steps and maintain accurate device records. Collaborate with project leads to ensure timely rollout and meet deployment milestones. Qualifications Strong attention to detail and ability to work efficiently in a fast-paced environment. Good communication and organizational skills.

One of our large, exciting clients is looking for IT Asset Inventory Technician to join their growing team. This is a Full Time / permanent role and they provide excellent benefits and growth potential. This is a normal 8-5pm / Monday through Friday role with some onsite and some hybrid responsibilities. Required responsibilities: Provide asset management and life cycle management. Assist in developing new standards within IT Asset Inventory and Asset Management. Ability to work with asset tracking databases and related software tools. Heavy attention to detail. Experience doing IT Asset inventory and management, understanding of the compents that need to be ordered and tracked. Plusses: Comptia Certs Micrsoft training and certs

The ideal candidate thrives in dynamic environments, enjoys troubleshooting a broad range of technologies, and can maintain strict professionalism and confidentiality when working around high-visibility personnel and sensitive business information. * Role: Technical Support Engineer * Experience: 2-5 Years * Work Location: Las Vegas, NV * Project Duration: 3+ Month Contract Responsibilities: * Deliver L1/L2 help desk support across Windows and mac OS environments. * Troubleshoot and resolve technical issues involving: o Printers and peripherals o Wi-Fi and wired connectivity o Workstations (Windows/Mac) o Conference room A/V and collaboration platforms o Remote displays and digital signage o General hardware and software incidents * Support site startup activities, including equipment deployment, setup, and configuration. * Perform onsite visits to construction or project-related locations to assist with technology and network needs. * Provide occasional after-hours support for events, outages, or urgent requests. * Manage equipment inventory, decommission legacy hardware, and maintain accurate documentation. * Uphold strict confidentiality when exposed to sensitive information or high-profile personnel. * Demonstrate consistent professionalism and composure when interacting with executives, guests, and other VIP-level stakeholders. * Collaborate closely with internal IT teams, leadership, and external vendors. * Maintain a strong customer-service mindset with timely communication and high-quality support delivery. Responsibilities All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. * Required attachments are listed below on the posting. Your application will not be considered without the required attachments. * Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************. Job Description The University of Nevada, Las Vegas invites applications for IT Supervisor - Student Help Desk, Information Technology [R0149245]. ROLE of the POSITION The IT Supervisor - Student Help Desk reports directly to the IT Support Services Manager and is responsible for the strategic oversight and daily management of UNLV's student-run help desk. This position ensures that student workers are effectively recruited, trained, and supervised to provide high-quality technical support to the campus community. The IT Supervisor will make recommendations on the selection, implementation, and maintenance of help desk technologies to ensure efficiency and responsiveness to student, faculty, and staff needs. This position will serve as the primary liaison between the student help desk, UNLV Information Technology's Tier 2 support, and the LMS support team, ensuring seamless escalation processes and collaborative troubleshooting. Additionally, the IT Supervisor - Student Help Desk will work closely with the Student Workforce Development Coordinator to align training and professional development initiatives for student workers. Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better. PROFILE of the OFFICE OF INFORMATION TECHNOLOGY With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff. As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV's broad community with empathy, which is a key to our success. Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply. MINIMUM QUALIFICATIONS This position requires a Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and three (3) years of experience with IT support services, help desk operations, or technician programs. Credentials must be obtained prior to the employment start date. ACCEPTED EQUIVALENCIES FOR DEGREE REQUIREMENT UNLV may consider additional relevant experience in place of formal education requirements: In lieu of a bachelor's degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience. ADDITIONAL REQUIRED QUALIFICATIONS * Experience hiring and training student workers or entry-level employees * Knowledge of IT service management tools and best practices * Exceptional customer service skills with experience handling escalations and complex IT service requests * Experience with ITSM platforms such as TeamDynamix, Jira, Footprints, or similar systems * Familiarity with incident management procedures and best practices PREFERRED QUALIFICATIONS * Experience working in a higher education environment is preferred * Familiarity with student workforce development programs * Experience implementing IT ticketing and workflow systems * REBELearn (Saba-based) Department Administrator * Experience with phone tree systems, queues, and working with telecommunications or other vendors to maintain reports or infrastructure * Strong experience in IT communication strategies, including status page updates, and or knowledge base articles * Valuable contributions to a STEM outreach initiative * Administration of Learning Management Systems (LMS), particularly Canvas * Initiated Cross Training efforts in a Help Desk environment KNOWLEDGE, SKILLS, & ABILITIES The incumbent must have specific knowledge, skills, and abilities in the following areas: KNOWLEDGE Required * Strong understanding of IT help desk operations, service management, and support best practices. * Technical expertise in troubleshooting hardware, software, and network-related issues. * Familiarity with Learning Management Systems (LMS), particularly Canvas. Preferred * Knowledge of ITIL (Information Technology Infrastructure Library) frameworks and best practices. * Understanding of cybersecurity principles and IT compliance standards. * Familiarity with enterprise-level IT support environments and remote troubleshooting techniques. * Knowledge of scripting or automation tools (e.g., PowerShell, Python) for IT support tasks. * Awareness of accessibility standards and assistive technologies in IT support. SKILLS Required * Experience with help desk ticketing systems and reporting tools. * Experience with student employees or entry-level IT staff. * Experience with data analysis and process improvement in IT support environments. * Proficiency in scheduling and workforce planning, utilizing both manual scheduling methods and/or automated tools. Preferred * Experience with cloud-based IT service management tools (e.g., ServiceNow, Zendesk, Freshservice). * Proficiency in data visualization tools (e.g., Power BI, Tableau) for IT performance metrics. * Strong documentation and technical writing skills for creating knowledge base articles and training materials. * Proficiency in conducting user experience (UX) testing and feedback collection to improve IT support services. ABILITIES Required * Ability to develop and implement training programs for student workers. * Strong customer service and communication skills. * Ability to make technology recommendations and drive adoption of new support tools. Preferred * Ability to mentor and develop junior IT staff or student employees in a leadership capacity. * Ability to manage IT projects, coordinate cross-functional teams, and drive initiatives to completion. * Strong problem-solving and analytical thinking for identifying long-term IT support improvements. COMMITMENT to CAMPUS VALUES A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY Salary range for this role is $80,200 to $85,100. Unable to offer more than stated salary range. BENEFITS OF WORKING AT UNLV * Competitive total rewards package including: * Paid time off, sick leave, and holidays * Excellent health insurance including medical, dental and vision * Comprehensive retirement plans and voluntary benefits programs * No state income tax * Tuition discounts at Nevada System of Higher Education (NSHE) schools * Tuition discounts for spouses, domestic partners, and dependents PERKS & PROGRAMS * Employee recognition and appreciation programs * UNLV athletics ticket discounts * Statewide employee purchase program discounts * RebelCard discounts on and off campus * Wellness programming for all UNLV faculty and staff at no cost * Opportunity for career advancements to leadership roles * Connect with colleagues with shared interests * Personal and professional development opportunities * A comprehensive onboarding program, Rebels: Onboard * Support and resources available for veteran applicants - contact ********************** or visit our UNLV Veterans Webpage. HOW TO APPLY Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Although this position will remain open until filled, review of candidates' materials will begin on Monday, October 13, 2025. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at the UNLV Veterans Webpage or contact ********************** for support. For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at ************** or **************************. SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0149245" in the search box. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. PROFILE of the UNIVERSITY Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us online at: ******************* EEO/AA STATEMENT The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply. TITLE IX STATEMENT The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both. Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. SAFETY AND SECURITY STATEMENT UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online. JOB CATEGORY Administrative Faculty Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) The following attachments are required for consideration: * A letter of interest * A detailed resume listing qualifications and experience * The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Posting Close Date Note to Applicant This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Chief Information Officer, in Centennial, Colorado; Chicago, Illinois; Fairfax, Virginia; Las Vegas, Nevada; New York, New York; Portland, Maine; Portland, Oregon; Tukwila, Washington; Washington, District of Columbia. These are non-bargaining unit positions. Summary View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Chief Information Officer, in Centennial, Colorado; Chicago, Illinois; Fairfax, Virginia; Las Vegas, Nevada; New York, New York; Portland, Maine; Portland, Oregon; Tukwila, Washington; Washington, District of Columbia. These are non-bargaining unit positions. Overview Help Accepting applications Open & closing dates 12/02/2025 to 12/11/2025 Salary $149,622 to - $195,200 per year Pay scale & grade GS 15 Locations 2 vacancies in the following locations: Centennial, CO Washington, DC Chicago, IL Portland, ME Show morefewer locations (5) Las Vegas, NV New York, NY Portland, OR Fairfax, VA Tukwila, WA Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status Yes Security clearance Secret Drug test Yes Position sensitivity and risk Critical-Sensitive (CS)/High Risk Trust determination process * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number CIO-12789979-DE-KT Control number 851298100 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be open to all U.S. citizens. Duties Help Organizational Location: These positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of Chief Information Officer, in Centennial, Colorado; Chicago, Illinois; Fairfax, Virginia; Las Vegas, Nevada; New York, New York; Portland, Maine; Portland, Oregon; Tukwila, Washington; Washington, District of Columbia. As an Supervisory Information Technology Specialist (InfoSec), at the GS-15 level, you will perform the following duties: * Supervise, both technically and administratively, a group of specialists in the performance of work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. * Define objectives, interpret policies promulgated by authorities senior to the immediate supervisor and determining their effect on program needs, independently plans, designs, and carries out the work to be done, and is a technical authority for a significant organization or equivalent level IT program or function. * Assure reasonable equity of performance standards and rating techniques developed by subordinates or assuring comparable equity in the assessment by subordinates of the adequacy of contractor capabilities or of contractor completed work. * Resolve integration issues related to the implementation of new systems with the existing infrastructure. Salary: The salary range indicated in this announcement reflects the lowest and highest potential salaries for this position. The actual salary range will be based on the applicable locality pay for the selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. * You must successfully pass a drug screen. * Males born after 12/31/59 must certify registration with Selective Service. * Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. * Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period. Qualifications Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Basic Requirement: Individuals must have IT-related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below. You qualify for the GS-15 grade level if you possess one of the following: Experience: One (1) year of specialized experience equivalent to the GS-14 grade level or equivalent performing duties such as: * Providing guidance to leadership, operational staff, and customers that enables a secure and available IT infrastructure. * Reviewing the impact of new systems design policies on the systems design processes. * Ensuring the integration of IT programs and services for compliance to IT policies and procedures. * Developing long-range plans for IT security systems that anticipate, identify, evaluate, mitigate, and minimize risks associated with IT vulnerabilities. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Additional information Promotion Potential: This position is at the full performance level. E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Secret as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Supervisory Probationary Period: This is a supervisory position. Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a 1-year probationary period. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will use an Assessment Questionnaire to place you in one of three categories based on your experience, education and training. The competencies or knowledge, skills, and abilities needed to perform this job are: * Accountability * Decision Making * Information Technology Architecture * Leadership * Oral Communication * Planning and Evaluating * Problem Solving If you meet the minimum qualifications, you will be placed in one of the following categories: * Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis. * Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis. * Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration. Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. (This position not considered scientific/professional.) Other 10-point preference eligible and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligible within the category in which they qualify. View information on veterans' preference. Interagency Career Transition Assistance Program (ICTAP) Eligibles: Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must be rated at a minimum score of [insert score] for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications (for more information, see the Frequently Asked Questions about the Five-Page Resume Limit). * Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information. * Are you claiming special priority selection rights under the Interagency Career Transition Plan (ICTAP)? If so, submit a copy of your agency notice, a copy of your most recent performance rating, and a copy of your most recent Notification of Personnel Action (SF-50) noting your current position, grade level, and duty location. * Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current grade; your highest grade held; your current promotion potential and proof of permanent appointment if applying based on an interchange agreement. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), agency and beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

The IT Support team maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work. IT Support duties and responsibilities of the job When compiling an IT Support job description, here is a selection of duties to include: Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staff members IT Support job qualifications and requirements Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following: Computer Science Computing Engineering There are also a number of qualities that candidates should be expected to display: A technical, logical thought process Problem-solving skills An ability to stick to strict deadlines An ability to prioritise and delegate A keen eye for detail

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR ptghh GAYFq

YOUR MISSION (The Job Description) The incumbent in this position is responsible for monitoring, configuring, maintaining, installation, and removal of Virgin Hotels Las Vegas (VHLV) technology hardware and software; responsible for basic troubleshooting of all technology problems associated with property technology; adhere to user security policies for all systems; responsible for providing IT service desk support for all Team Members and other users of property technology.

Job DescriptionBenefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Strong documentation skills. Fierce attention to detail and strong multi-tasking skills Ability to mentor and be mentored Strong technical background and interest Desire to solve complex problems and learn from them! Skills: Windows 10 Network Printers and Deployment LAN and WAN Networking General Hardware and Software Troubleshooting Some knowledge: Windows Server 2019 Office 365 and Exchange Administration Active Directory Group Policy Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team!

ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels. The company owns and operates more than 20 million square feet of premium event and showroom space, hosting live events in Atlanta, High Point, N.C., Las Vegas, and New York City. By pairing face-to-face events with always-on digital channels, ANDMORE provides truly omnichannel business platforms for its global customer base. What You'll Do The Information Technology Technician I will serve as the first line of support to approximately 500 ANDMORE employees who work either onsite or remotely. This position is also responsible for providing high-level technical assistance to the team and ensuring service and support is provided to customers at agreed levels. Triage Incident and Request tickets within Jira Service Management to ensure they receive the appropriate prioritization level Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests Provide technical support, to the best of your ability, for Incidents, and escalate Incidents to more specialized team members of resolving the Incident is beyond the capability of the technician Adhere to the SLAs established for Incident responses and Request completions Help maintain, distribute, and restock the IT assets that are issued to team members or used around the campuses Provides support to the users with everyday general IT support issues Install and update Enterprise Edition software on PC's and Laptops Manage Dell, HP, MSI and Apple workstations and HP Printer Inventory Assist and coordinate with personnel moves and relocations Troubleshoot Ricoh, Sharp and HP Network scanners (hardware and software) Demonstrate passion for excellence and impeccability while interacting with clients and business executives, and delivering solutions to meet their needs Cross Train with Tier II core duties Help maintaining a clean and organize work area (Lab, IDF, Server room and office space) Assist Campus Lead with market responsibilities, setup and registration testing to include: Fast badge kiosks Show and Housing Offices Coat Check, Lounges, Market Clubs and Press Rooms Registration Printers and Scanners Qualifications Associate or bachelor's Degree Preferred Experienced with Windows 10 and 11 OS, Mac OS, MS Office 365, AD basic skills. A+ Certification 3-5 years' experience in similar position Competencies for Success Excellent interpersonal skills-the individual builds relationships with the Technology team members, ANDMORE colleagues at all levels, prospective candidates, and third-party vendors; can work with minimal supervision in a professional, courteous manner while demonstrating diplomacy, tact, and discretion. Customer service orientation-the individual has a passion for meeting and exceeding the needs of internal and external customers and will be a strong team player. Excellent oral and written communication skills-the individual speaks clearly and persuasively in positive or negative situations, can effectively present information and respond to questions from ANDMORE employees, customers, and the general public. Time management-the individual prioritizes and plans multiple work activities to meet deadlines, uses time efficiently and develops realistic action plans. Dependability-the individual is self-motivated, consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. Why you'll love working at ANDMORE Our Team Members are our most critical asset. The foundation for our success is built on teamwork, talent, creativity, hard work, and dedication. Together, we truly have a transformational opportunity to positively impact the industries in which we work. We are pleased to offer a wide array of comprehensive benefit programs and services that you would expect to see at a great company like ANDMORE including competitive medical, dental, vision, EAP, FSA, and 401k Retirement Match to name just a few. There are also a few differentiators like unlimited PTO, paid parental leave, BYOD (cell phone compensation), tuition reimbursement, Workplace Rewards providing discounts to a wide variety of consumer products and services, a “seed” grant of at least $750 annually into your Value HSA Plan, and considerably more! Diversity creates a healthier atmosphere: ANDMORE is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. About ANDMORE ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels. We are unique in that we own and operate the largest wholesale showroom buildings in the world where retailers and designers come to purchase products for their stores or clients - like a shopping mall for wholesalers. We also recognize that purchasing happens all year long, not just during market weeks, so we provide digital opportunities for buyers and sellers to connect anytime, anywhere as customer needs dictate. ANDMORE is a Blackstone and Fireside Investments portfolio company. For more information, visit www.ANDMORE.com.

The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions. Essential Duties and Responsibilities: Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines Primary point of contact for all incoming help desk support tickets and IT Helpline calls Responsible for distributing and assigning help desk support tickets for the IT Department Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed May also participates as an after-hours support call center team member Provides general office support to the Information Technology Director and Manager with project as assigned Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed. Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively. Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary. Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions. Job Qualifications: High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things Schedule/Location: In Office - Henderson, NV or Monterey Park, CA Hours - 8:00am-5:00pm Compensation/Benefits: Salary: $50,000-60,000/yr Health, Vision, & Dental Benefits Wellness & Mental Health: Shared benefits available for employees and their families Paid Time Off: Encouraging work-life balance and personal well-being 401(k) Plan: Access provided through Merrill Lynch Monthly Internet Stipend About First Legal: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.

Click here for job description IT SUPPORT SPECIALIST I - Information Technology Under the direction of the IT Support/Project Manager, provide hardware/software support for the City's computer and technology resources, and serve as IBM i5 operator on an as-needed basis. Perform related work as required. ESSENTIAL JOB FUNCTIONS: Install, configure, diagnose, repair computer hardware/software, printers, network equipment, RF equipment, or datacenter equipment, involving some exposure to electrical and mechanical hazards with appropriate safety precautions. Work closely with customers to assist in solving reported problems with computers and or software. Make arithmetic calculations and perform work efficiently and accurately. Communicate courteously and effectively with other employees, officials, vendors, and the public. Sit, stand, and input data frequently for extended periods of time. Read difficult technical documents and computer screens. Perform operational duties and complete scheduled workload within required timeframes with little supervision. Route various printouts, source documents, forms and tapes to departments. Follow detailed instructions to complete scheduled tasks with care. Work with computers, tape drives, detacher, decollator, hard disk drives, and various computer printers. Perform data entry as required. Work with vendors on support-related issues. Some weekend and/or night work is required. OTHER JOB FUNCTIONS: i5 backup operations; lift, pull, drag, push and carry up to 50 pounds of equipment or related supplies. REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES: Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS: Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Number of available positions: 1 Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Position : 000424001 Code : 310-1 Type : INTERNAL & EXTERNAL Location : INFORMATION SYSTEMS Group : NONEXEMPT Job Family : INFORMATION TECHNOLOGY Job Class : IT SUPPORT SPECIALIST I Salary: $29.16-$42.96

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. Due to the nature of our work, US Citizenship is required for all positions. Completion of the first year in a computer science degree program at an accredited institution, as of the date application is submitted. The declared degree must pertain to the department to which the student will be assigned. Must be actively enrolled in school, as of the date application is submitted. Must have and maintain a cumulative grade point average of 3.0 on a 4.0 scale, as of the date application is submitted. Must be located in the contiguous United States. Must have: Planning/organizing skills and initiative Good written and verbal communication skills Ability to follow directions, both written and verbal, and able to work independently as well as part of a team Strong computer skills are desired, including MS Office and computer programming. A pre-placement drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. Must have a valid driver's license. Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, ‘ Identity, Credential, and Access Management ,' and Supplemental Directive NNSA SD 206.2, ‘ Implementation of Personal Identity Verification for Uncleared Contractors .' MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Hourly range for this position is $16.38 to $22.07. Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity. THIS IS A CASUAL POSITION WORKING A MAXIMUM OF 900 HOURS PER CALENDAR YEAR. Undergraduate Information Technology (IT) Interns will work under the direct supervision of a manager & mentor and will be provided with hands-on participation in ongoing projects at one of the most unique experimental sites in the United States. Internships are available at the following locations: North Las Vegas, Nevada Nevada National Security Site (65 miles northwest of Las Vegas, Nevada) Los Alamos and Albuquerque, New Mexico Livermore and Santa Barbara, California Remote Sensing Laboratories at Nellis Air Force Base (Las Vegas, Nevada) or Andrews Air Force Base (Joint Base Andrews, Maryland) An option to work remotely may be considered based on business need/approval We are looking for qualified and motivated Undergrad students that are pursuing a degree in: Computer Science Data Science Information Systems & Management Information Systems (MIS) Information Technology Cybersecurity Information Science Informatics Duties and Responsibilities (may include and will vary depending on which department you are assigned to): Application Development on a variety of technologies Data Visualization and Reports Project Management activities Networking and communication projects Systems, Servers and related Hardware and Operation Systems Cloud Solutions End User Support Provide level I support and troubleshooting for hardware, software, and/or network issues Assist with installing and upgrading hardware and software Interface with clients via Chat, Phone, Walk-in Perform client call backs Create and update Incident Tickets Draft and edit Knowledge Articles Please note these important dates for our 2026 Summer Student Program: December 18th, 2025 - Last day for student internship applications to be accepted May 19th, 2026 - Summer internship Student Program begins August 7th, 2026 - Summer internship Student Program concludes

Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission-critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high-security environments. **Compensation:** The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits:** Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short-term disability insurance, paid time off, and parental leave. **Essential Responsibilities:** + **Microsoft Windows O365 and System Administration** : Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility. + **Device Maintenance and Operational Continuity** : Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards. + **Advanced Technical Troubleshooting and Escalation Management** : Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability. + **Asset Lifecycle Management and Compliance** : Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment. + **Logistics Systems Integration and Operational Support** : Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams. **Minimum Requirements:** + Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting. + Minimum 2 to 4 years' experience in computer support and maintenance. + Current with all Cybersecurity and operations training for administrative workstation privileges. + Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards. + Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred. + Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance. + Must possess a valid state issued driver's license. **Work Environment, Physical Demands, and Mental Demands:** Typical office environment with no unusual hazards, occasional lifting to 15 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Reports to Computer Operations Supervisor. Full-Time (five days/ week schedule with minimal overtime projected) Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Source One Technical Solutions is seeking a highly motivated and detail-oriented IT Operations Specialist. In this role, you'll be instrumental in capturing, analyzing, and documenting key operational workflows and dependencies. IT Operations Specialist An Autonomous Mobility Company Location: Las Vegas, NV, United States Expected pay amount 49.00 - 54.00 USD Per Hour Schedule: Onsite - Multiple shifts/schedules available Assignment length: Ongoing W2 Contract This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp. Job description: This role is based in the Spring Valley area, Southwest Las Vegas, NV, and offers one of the following schedules: Monday-Friday 10:00AM-6:30PM Wednesday-Sunday 5:30PM-2:00AM Sunday-Thursday 10:00AM-6:30PM Tuesday-Saturday 10:00AM-6:30PM As an IT Operations Specialist, you'll: Shadow multiple operations team members to observe day-to-day workflows and system interactions. Document processes, dependencies, bottlenecks, and pain points in current technical operations. Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows. Assist in developing process improvement recommendations and operational documentation. Provide technical feedback and support where appropriate, aligning with operational goals. Communicate findings effectively to both technical and non-technical stakeholders. Requirements: Prior experience in at least two of the following technical domains: Real-time technical operations Advanced TCP/IP networking Cellular networks AWS cloud computing Kubernetes Windows workstation support Strong analytical and documentation skills Excellent communication and interpersonal skills Ability to work independently and collaboratively in an on-site, high-security environment Preferred qualifications: Experience in an operations center, NOC/SOC, or similar real-time support setting Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation Experience interacting with DevOps or infrastructure teams in a production environment 5+ years of experience in at least two of the technical domains listed above Work Environment: This position is onsite at a secure facility in the Spring Valley area of Southwest Las Vegas Must be able to pass background screening and comply with facility access requirements Benefits: Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs Short- and long-term disability and life insurance 401k package Commitment: This is a full-time, ongoing contract position . It will be onsite and available to candidates who are local to the Spring Valley area, Southwest Las Vegas, NV area. This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Working for a large gaming company. Licensed in around 300 gaming jurisdictions, operating in over 90 countries and offering a unique blend products and services, online gaming, to slot machines. Role: This position is for a Service Desk support tech. They will be providing day to day support for the local employees roughly 700 individuals. This position is responsible for providing support to users of the companys computer network and telephone systems. Techs will take calls, enter issues into the helpdesk tracking system and will attempt to solve the problem on first contact. If problem cant be solved, the tech will pass the call to a level-2 engineer. Issues may involve support for desktops/laptops, operating systems, servers, applications and remote access systems. Responsible for resetting user passwords and voicemail accounts. Responsible for monitoring server and application systems and responding to alerts as needed. Responsible for set up of new users on the network. He/she determines access, establishes passwords and new user accounts as required. Additional Skills & Qualifications This is a service desk position. So you will be asked to take calls, virtual Smart Bar, password resets. If they candidate does not want to do password resets this in not the role for them. Customer service is also a huge part of this need. They will be the main support for the Las Vegas office. S econd largest gaming manufacturing company. It is a good blended role that will allow a candidate the ability to work in a large enviroment. They do have the opportunity to go full-time with good performance but there are no guarantees there. Many of the individuals we have placed in this group are still there. Work Environment: In Office, Mondy - Friday, 8am-5pm

We are hiring a L1/L2 Technical Support Engineer to start immediately. , likely to extend based on performance and project needs 100% on site in Las Vegas Monday to Friday, 9 AM to 5 PM with occassional after hours support The Opportunity: We're seeking a hands-on, customer-focused L1/L2 Technical Support Engineer to provide onsite technical support for a local enterprise undergoing a large-scale transition project. This individual will support approximately 30 users within a primary office location and provide additional onsite assistance across nearby facilities, including technology support at active construction sites. The ideal candidate thrives in dynamic environments, enjoys troubleshooting a broad range of technologies, and can maintain strict professionalism and confidentiality when working around high-visibility personnel and sensitive business information. Role: Technical Support Engineer Experience: 2-5 Years Work Location: Las Vegas, NV Project Duration: 3+ Month Contract Responsibilities: Deliver L1/L2 help desk support across Windows and mac OS environments. Troubleshoot and resolve technical issues involving: Printers and peripherals Wi-Fi and wired connectivity Workstations (Windows/Mac) Conference room A/V and collaboration platforms Remote displays and digital signage General hardware and software incidents Support site startup activities, including equipment deployment, setup, and configuration. Perform onsite visits to construction or project-related locations to assist with technology and network needs. Provide occasional after-hours support for events, outages, or urgent requests. Manage equipment inventory, decommission legacy hardware, and maintain accurate documentation. Uphold strict confidentiality when exposed to sensitive information or high-profile personnel. Demonstrate consistent professionalism and composure when interacting with executives, guests, and other VIP-level stakeholders. Collaborate closely with internal IT teams, leadership, and external vendors. Maintain a strong customer-service mindset with timely communication and high-quality support delivery. Required Qualifications: 2-5 years of experience in L1/L2 technical support or help desk environments. Proficiency supporting Windows 10/11, mac OS, and common enterprise applications. Strong troubleshooting skills across: Basic networking (Wi-Fi, DHCP, DNS) Printers and print servers Collaboration systems (Teams, Zoom, conference room A/V) General network and security fundamentals Ability to work independently and travel locally between sites as needed. Exceptional communication and customer service skills. Comfort working in fast-paced, high-visibility environments. Proven ability to maintain confidentiality, discretion, and professional boundaries. Must be local to Las Vegas. Preferred Qualifications: Experience supporting retail, event spaces, or large, public-facing environments. Exposure to network hardware, Wi-Fi access points, or firewall administration. Experience with technology deployments, site openings, or construction-phase IT support. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.