Technical support specialist jobs in Springdale, AR - 56 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

The IT Support Specialist provides frontline technical support for the corporate office and nearby plants, quarries, shops, and job sites. This role delivers both in-person and remote assistance to end users and supports ESS's strategic initiatives. The Specialist ensure reliable technology operations, consistent customer service, and accurate documentation. Key Responsibilities: • Provide in-person support for end users in the office, nearby plants, quarries, shops, job sites, and remote support across all locations. • Respond to incidents and service requests in a timely, professional manner. • Document troubleshooting and resolutions within the service management system. • Prepare and deploy hardware for new hires; set up accounts and required access. • Retrieve hardware and ensure proper deactivation during offboarding. • Maintain accurate asset records in ITAM solution, updating entries in real time. • Assist with inventory audits, hardware lifecycle tasks, and device tracking. • Collaborate with other IT team members to support field operations and remote users. • Support job sites and field personnel with technology needs, traveling locally as required. • Follow established SOPs, runbooks, and IT processes. • Create or update documentation and knowledge base articles to support consistency. • Participate in IT rollouts, upgrades, and standardization initiatives. • Identify recurring issues and escalate appropriately to support problem management. • Stay up to date on emerging IT technologies and trends in the construction industry. • Other duties as assigned.Qualifications: • 2+ years of IT Support or help desk experience. • Strong understanding Windows OS, Microsoft 365, hardware, and basic networking. • Ability to communicate clearly with both technical and non-technical users. • Strong customer service, problem solving, and prioritization skills. • Associate's degree in computer science, IT, or a related field preferred. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Arisa Health is seeking a IT Support specialist to join our team in Springdale, AR. This is a great opportunity for candidates who are tech-savvy, curious, and ready to grow their skills in a supportive environment. Prior IT experience is helpful, but not required. Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties. This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting. Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m. What you will do as a IT Support Specialist at Arisa Health: Support the IT Help Desk including NetSmart connection support Assist with user account management and NIAM access setup Troubleshoot issues related to NetSmart and MyAvatar Complete billing corrections for non-billable services What we look for in a IT Support candidate: Effective written and verbal communication skills Familiarity with Microsoft applications such as Word and Excel General knowledge of internet navigation, basic technical support The ability to work independently and as part of a team Previous Network Technician experience preferred What we offer our team members: A mission driven company dedicated to transforming communities one life at a time. A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. Ongoing training throughout your employment Paid Time Off and Holidays throughout the year to recharge. Company sponsored Whole Health programs designed to recharge our teams. Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ; Key Areas of Responsibility : Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service - Receive and document service request and customer information - Gather problem information and determine criticality - Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools - Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities - Participate in special projects to continuously improve processes, tools, systems and organization - Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business - Actively develop job related skills - Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs. The agent will be measured on speed of response, clarity and accuracy of captured information. Qualifications Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. Additional Information Additional Job Description: Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents. Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations. Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools - Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge Work Environment: The position involves prolonged periods of PC and telephone usage. The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls. The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: + The Epic Cogito SSIS Application Support Specialist will bring 2+ years of experience in the Cogito SSIS application, with a strong background in managing project tasks, client stakeholder relationships, and client workflows. + This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. + Leading the design, configuration, testing and go-live support for the applications to ensure alignment with business needs and efficient integration between Epic and 3rd party systems. + Oversee project estimating and planning, including providing best practices around system and workflow optimization, ensuring data integrity and system stability. + Responsible for collaborating with the Accenture team, software vendor team, and client in delivering projects and optimizations in the following areas. + Act as a subject matter expert (SME) for Cogito SSIS workflows and configurations. + Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies. + Develop, implement, and maintain an application project plan with detailed approach and timeline; configuration and risk management plans; status reporting and change control processes. + Support PMs with proposal creation (scope, risks, etc), success and performance metric establishment, detailed design document creation, deliverable approval, service request creation, issue and risk identification and project progress reporting. + Escalate and resolve issues and risks. + Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring. + Maintain system documentation, including workflows, build specifications, and testing protocols. + Facilitate lessons learned and formal stakeholder surveys. + Validate and monitor cost and resource estimates. + Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs. + Ensure compliance with HIPAA, data governance, and organizational security policies. Basic Qualifications: + Minimum 2 years as an Epic Cogito SSIS Application Support Specialist + Minimum 2 years of experience in a client facing IT analyst role + Minimum 3 years of work exp Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************************************** Role Location Hourly Salary Range California $54 to $68 Cleveland $54 to $68 Colorado $54 to $68 District of Columbia $54 to $68 Illinois $54 to $68 Maryland $54 to $68 Massachusetts $54 to $68 Minnesota $54 to $68 New York/New Jersey $54 to $68 Washington $54 to $68 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle - see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome. Position Overview To Provide Help Desk support to the It department and the Walton Arts Center organization Requirements Principal Responsibilities (Essential Functions) Serve as the first point of contact for customers seeking technical assistance Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in provided ticketing platform Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested. Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces. Perform related duties as assigned by supervisor Maintain security and safety requirements as defined by operations guidelines. Maintain compliance with all company policies and procedures Minimum Qualifications The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Training, Traits Must have reliable mode of transportation to attend community events and shows. High school diploma or GED required Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality. Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service Strong communications skills and the ability to interact with many different types of people An on-going desire to learn and improve Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requirements and Skills Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Good communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science, or relevant field Physical Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly (on telephone) Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes Must be able to endure sitting or standing for extended periods of time Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces. Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation Must be able to work in large, crowded environments, with flashing lights, loud music and noises,

We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remote support for clients and end-users by communicating with affected parties during problem management, both online and in person. FLSA Status: Non-exempt Requirements Major Duties and Responsibilities * Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems * Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed * Facilitate the restoration of normal service operations while minimizing impact to the end-user * Using the knowledge of software tools to perform day-to-day functions and troubleshooting * Handle remote service tickets on a day-to-day basis Desired Skills, Abilities, Characteristics, and Education * 2+ years IT Help Desk experience, preferably with an MSP * Client service oriented and positive participating team member * Ability to maintain confidentiality of the company and client information * Excellent written and verbal communication skills required * Ability to document and follow established company procedures * Understanding of hardware, software, security tools, and concepts * Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc. * Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage) * Experience providing support via remote tools * IT Glue experience preferred * WatchGuard/Firewall experience preferred * StorageCraft, Datto backups experience preferred * Ability to work autonomously both swiftly and effectively * Ability to organize and prioritize tasks * Reliable transportation to and from work Working Conditions Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours. AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.

We are looking for a service oriented technician who is ready to serve our clients varied needs. We serve a large variety of industries IT needs. The applicant needs to be knowledgeable of the basics of networking, windows troubleshooting, Office 365, Onedrive, and be ready to learn more.

The Service Desk Technician is responsible for providing first level remote and onsite support for our customers. The Technician will process incoming customer requests by either working on them directly or escalating them to an appropriate resource. In addition, the Technician will provide installation, monitoring and maintenance support. Professional appearance and strong communication skills are required. Responsibilities Duties as assigned Monitor service boards and customer tickets Monitor the remote monitoring and management (RMM) system Support Windows 7 and 8 Support common business applications Configure remote-access VPN software for workstations, tablets and smartphones Remove viruses, malware, spyware and SPAM Upgrade, troubleshoot and repair computer hardware Work with CBS teams to install or replace servers and network equipment Fast turnaround of customer requests Complete time reporting in a timely fashion Maintain thorough documentation Experience Basic knowledge of Microsoft Windows Server 2008 R2, 2012, Windows 7 and Windows 8 Experience with Mac OS X Basic understanding of virtualization Experience with configuring and troubleshooting LANs (routers, switches, modems, security appliances) Experience with VPNs Experience with malware removal Experience with cabling and associated equipment. Compensation This position offers a competitive salary with a complete benefits package, including medical, dental, and vision insurance, matching 401K, paid time off, iPhone and corporate car.

About Us At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector. We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow. Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success. Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Technical Services Building Systems Specialist II (BSS II) is skilled member of the Technical Services (TS) team, with a strong technical background in building automation, HVAC, commissioning, or test and balance. The BSS II is responsible for evaluating, programming, optimizing, and testing the operation of new and existing building systems both on-site or remotely. The role requires the ability to plan, document, and conduct work requiring judgement as well as working independently with minimal direction. The primary expectation for the role is to produce optimized energy and project outcomes for retro-commissioning (RCx) and relevant new construction commissioning (Cx) scopes with a solutions based approach and mind set. . Additionally, the BSS II will collaborate with project delivery team including: construction management, facilities management, engineers, and trade partners to fulfill the essential duties and responsibilities of the position. Responsibilities • Perform assigned duties in accordance with ENFRA policies, procedures, safety guidelines. • Documentation, collaboration, and communication regarding activities, technical issues, and solutions development to project delivery team and Team Manager on a regular basis. • Execute and complete assigned tasks and deliverables in a timely manner. • Participate in site surveys, documentation review, and due diligence activities to determine facility conditions and develop energy conservation measures. • Participate in design and submittal reviews of new construction scope as part of the commissioning process. • Actively utilize the CxAlloy software to document assigned new construction commissioning scopes. • Develop pre-functional checklists and functional performance tests in CxAlloy • Development of technical reports and project observations to the project delivery team to support solutions development and understanding of progress, system operation, on-site conditions, and other required building information. • Implement energy conservation measures independently and/or in collaboration with project delivery team partners, such as facilities staff or trade partners, whenever required. • Review pre-functional checklists and compare to actual site conditions when required. • Troubleshoot, optimize, and modify building system programming when necessary to implement energy conservation measures. • Troubleshoot, address and recommend solutions related to building system integration and networking. • Utilize test instrumentation to troubleshoot, verify, and optimize building system operation. • Oversee and execute functional performance tests as part of the acceptance of construction scope. • Provide on-site supervision of trade partners and sub consultants when required. • Work with project delivery team partners to ensure implemented energy conservation measures and building system programming are well documented, understood, and archived on-site and in ENFRA storage systems designated for the project. • Maintain awareness of energy performance for assigned scopes through the duration of the project . Collaborate with the project team to ensure performance targets are met and maintained. • Ensure issues are properly identified, communicated, tracked, assigned to, and addressed by the appropriate delivery team members and partners • Assist with the resolution of issues, including proposing solutions to the project. • Proactively address and escalate as required, impediments to achieving project outcomes and scope completion with the team manager and director. • Adhere to and exemplify IS Delivery and Technical Services process guidelines and SOPs. • Uphold ENFRA organizational core values. • Other duties as assigned. This position is Full-Time, Exempt, and reports to Technical Services Team Manager. Qualifications Required Education, Experience, and Qualifications • Associates Degree or equivalent, in HVAC, Energy Management, Building Automation or related technical field. • +7 years of commissioning or related field experience with mechanical, electrical, building automation systems, programming, or building operation management experience. • Excellent written and verbal communication skills. • Strong organizational skills. • Attention to safety. • Strong analytical, problem-solving, and troubleshooting skills. • Ability to work with minimal or limited information • Self directed or able to work with limited direction • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). • Competency with Cloud Based commissioning software platforms. Preferred Education, Experience, and Qualifications • Commissioning Certification from ACG, BCxA, ASHRAE. • AEE Energy Manager in Training (EMIT) or Certified Energy Manager (CEM) certification • Building automation systems design and programming experience • Certifications in various building automation systems platforms such as Siemens Insight or Desigo, JCI Metasys Extended Architecture, Schnieder Ecostruxure BSO, Trane, Niagara, Distech Travel Requirements • 50% of time will be spent traveling to job site(s)/ office locations Physical/Work Environment Requirements • The work takes place in both office and on-site environments • Prolonged periods of sitting at a desk and working on a computer. • Ascending and descending ladders, stairs, scaffolding, ramps, and/or poles. • Climbing stairs. • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. • Repeating motions that may include the wrists, hands and/or fingers. • Low/high indoor temperature. • Outdoor elements such as precipitation, heat, cold, and/or wind. • Noisy/quiet environment. • Light work that includes adjusting and/or moving objects up to 20-50 pounds. Pay Range USD $24.28 - USD $32.44 /Hr. ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11 - $16 per hour Salary Range: 11 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Description A Client Support Specialist at Taylor King Law is responsible for delivering “client first” service in a professional, fast-paced legal environment. Major Responsibilities/Activities · Communicating regularly and clearly with clients, insurance adjusters, and attorneys; · Creating and maintaining client files · Managing clients in the opening stages of a personal injury case; · Maintaining a high caseload through effective time management, multi-tasking, and organization; · Preparing settlement demands; · Delivering our promise, “On Your Side, By Your Side” to clients, providers, staff, and attorneys. Minimum Requirements Education : Bachelor's degree preferred. High School diploma required. Experience : Legal or medical case management, insurance defense, or related legal background preferred but not required. Experience in customer service is a plus. Demonstrated ability to work with various technology. Computer skills: word processing/merged documents, spreadsheets, and database (experience with Salesforce software is a plus). Other skills : Bilingual in Spanish/English is a plus. Excellent communication skills (written and oral), demonstrated commitment to customer service, time management, organization, and team player. Ability to function empathetically in a high-stress environment. Benefits and Compensation · Compensation is based on experience; · Medical, dental, vision, and supplemental insurance is available; · Simple IRA retirement benefit after one year of full-time service; · Generous paid time off policy with an additional 9 paid holidays per year; · Excellent work environment Company Summary Taylor King Law, headquartered in Arkadelphia, Arkansas, is a team of over 20 attorneys and more than 50 professional staff members who are ready to help. With seven offices throughout Arkansas, we advocate for clients in the areas of car, truck, or motorcycle accidents, slip and fall injuries, nursing home abuse, wrongful death, traumatic brain injuries, defective product injuries, and social security disability claims.

Senior Technician, Computer Support Department: Information Technology Reporting to: Technical Support Manager FLSA Status: Exempt Walton Enterprises is seeking a skilled, highly motivated and entrepreneurial individual to join the team as a Senior Computer Support Technician. The ideal teammate will have the demonstrated ability to support a diverse organization with end user and high touch customer support. About the Position We are seeking an experienced and proactive Senior Computer Support Technician to join our Technology team. The ideal candidate will possess advanced technical expertise, a strong sense of initiative, and a natural ability to lead and mentor peers. You'll join a top notch team and will not only provide high-level technical support, but you will also drive improvements, initiate solutions, and contribute to the overall success of the Technology department. You will be expected to take ownership of complex issues, lead by example, and help foster a collaborative and efficient working environment. What you will do You will report to the Technical Support Manager and will provide advanced technical support services for principals, associates, and a multitude of business covering a vast array of disciplines. Responsibilities Perform daily administration and maintenance of Windows and mac OS systems, including updates, patches, and configuration. Manage user accounts and access privileges through Active Directory and identity management tools (e.g., Azure AD, Okta). Assist with configuration and deployment of new devices using tools such as Microsoft Intune or JAMF. Provide advanced troubleshooting and advanced support for desktop and laptop issues on both Windows and mac OS platforms. Troubleshoot hardware, software, operating system, and network connectivity problems for internal staff. Respond to support tickets via the help desk system and ensure timely resolution or escalation when needed. Guide users on best practices, software usage, and efficient troubleshooting steps. Troubleshoot VPN, Wi-Fi, LAN, and remote access issues. Collaborate with the infrastructure team on resolving local network or firewall-related concerns. Set up, image, and deploy computers using automated provisioning tools. Manage hardware asset inventory, track device assignments, and coordinate returns and replacements. Perform device wipe, reassign, or refresh actions as part of the employee onboarding/offboarding process. Collaborate with the Cyber team to remediate vulnerabilities or incidents on endpoints. Support productivity tools such as Microsoft 365, Google Workspace, Zoom, Slack, and Adobe Creative Cloud. Maintain software licensing and ensure compliance with installation policies. Liaise with vendors for escalated software or hardware support cases. Create and maintain documentation for troubleshooting processes, knowledge base articles, and internal IT workflows. Mentor junior team members and contribute to the continuous improvement of IT support procedures. Participate in cross-functional IT projects such as system upgrades, office expansions, or MDM implementations. Work closely with other technical teams (e.g., infrastructure, cybersecurity, DevOps) to align on initiatives and support needs Who we are looking for Qualifications required for your success Bachelors' degree in computer science, information technology, engineering, or related field 7-10 years hardware and software support experience Knowledge of internet security and data privacy principles Knowledge of M365 Administration Knowledge of Exchange Administration Knowledge of Intune Administration Knowledge of Apple Business Manager Valid driver's license Additional Helpful Experience Includes Relevant certifications preferred Microsoft 365 Fundamentals or higher Certification - MS-900 M365 Modern Desktop Administrator M365 Identity and Access Administrator M365 Messaging Administrator M365 Endpoint Administrator Apple Certified Support or IT Professional IT teaching and/or training experience preferred Prior leadership experience preferred Additional Helpful Experience Includes Collaborative: love solving challenges together, share inspirations, and work as a team. Innovative: strive to find the best possible solutions given complex constraints and accelerated timelines. Ownership: strong ownership of our product and the customers we serve. Results Driven: ability to give that final push to deliver critical features on time. Humble: seek advice from peers to solve our most challenging issues. Business/Tech Expertise: Service Desk experience; supporting private companies who deal with sensitive data Personal attributes that support your success Trusted advisor to principals and colleagues while demonstrating expertise and integrity. Results-oriented team player who is helpful, respectful, and collaborative. Exercises sound judgment and makes data-driven decisions. Lifelong learner who is inquisitive and solves problems with bold thinking and innovation. Visionary who plans for the future with imagination and wisdom. Dedicated to achieving operational excellence. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work. Benefits Information Compensation Range: $106,000 - $132,000 Benefits Information: We offer a comprehensive and generous benefits package which includes medical, dental, and vision insurance, a 401(k) retirement plan and paid time off. About the Information Technology Department The Information Technology Department provides a suite of services including hardware and software support, custom application development, cybersecurity, networking and tools for software integration. These services are provided to Walton Enterprises, the Walton Family Foundation and to Walton Family Entities. About Walton Enterprises Walton Enterprises supports the personal, philanthropic and business activity for the Walton family. We are a family-led organization, supporting multiple generations of Sam & Helen Walton's family. We value trust, mutual respect, and a workplace where every associate belongs and can do their best work. We bring together talented people with different backgrounds and viewpoints, support their growth, and empower them to contribute meaningfully. Walton Enterprises is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

The Architectural BIM Support Specialist collaborates with the BIM Manager and the Engineering team to optimize Revit workflows, manage content libraries and uphold digital production standards. This role supports the development, deployment, and maintenance of BIM technologies and standards under the direction of the BIM Manager. The Specialist also leads quality control efforts and supports coordination across disciplines to ensure efficient and accurate project delivery. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Essential Duties & Responsibilities Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Standards Assist in the development and maintenance of BIM/CAD standards File Naming conventions, file organization structures, LODs (level of Design) BIM 360 and Autodesk Construction Cloud (ACC) Model Management Perform model setup and organization. Oversee BIM model exchange for project deliverables. Build, develop, maintain templates and families across disciplines. Coordination/Collaboration Facilitate integration between architectural, structural, MEP, civil models Support cloud-based collaboration platforms (ACC). Participate in project kick-off and coordination meetings to resolve modeling and technical issues. Quality Control Audit Revit models as necessary Lead clash detection efforts using tools such as Navisworks Competencies Proficient in Revit, AutoCAD, and Autodesk Construction Cloud (ACC) and rendering tools such as Enscape and Lumion. Strong understanding of BIM workflows and content management. Excellent communication, time management, and organizational skills. Strong analytical and problem-solving skills. Proficient in Microsoft Office Suite Qualifications / Prior Experience Associate's or Bachelor's Degree in Architecture, or a related design field preferred. Equivalent years of experience will be considered in lieu of a degree. 2-3 years' experience in BIM support or production within the AEC industry Experience in Dynamo scripting preferred Autodesk Certified Professional in Revit preferred. Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasionally lift and/or move up to 20 pounds. Specific vision abilities required include close vision, distance visions, color vision, peripheral vision, depth perception and ability to adjust focus. Prolonged period of sitting or standing at a desk while working on a computer. Exposure to outside elements when on location site About Us Cromwell Architects Engineers offers the opportunity to be part of something bigger. Many of our staff boast long-term careers with the firm - some reaching over 40 years. As a full-service firm there are opportunities to advance within the organization as you pursue your vocation. We strive to place employee passion and personal commitments in a healthy relationship with their work commitments. Our team welcomes you to explore opportunities that will allow you to be part of an organization that prides itself on innovation and dedication, while working together to exceed expectations. EOE M/F/D/V

Replies within 24 hours Benefits: 401(k) Competitive salary Health insurance Opportunity for advancement Paid time off Vision insurance The Onboarding Coordinator plays a key role in ensuring a smooth and compliant new hire experience. This entry-level, in-office position exists to make sure all new hire paperwork is completed accurately, received on time, and properly uploaded. This role requires strong attention to detail, consistent follow-up, and clear communication with new hires and internal teams. Key Responsibilities Communicate with new hires to ensure all onboarding paperwork is completed accurately and on time Collect, verify, and upload all required new hire documents Verify I-9 documentation in compliance with HR and federal requirements Create and manage new hire accounts across required systems Track onboarding progress and follow up on missing or incomplete items Maintain organized and accurate digital employee records Partner with the onboarding and training team to ensure new hires are fully set up prior to their start date Required Qualifications Strong attention to detail and accuracy Ability to stay focused, organized, and on task in a fast-paced environment Clear, professional, and timely communication skills Understanding of or ability to learn I-9 compliance requirements Dependable and able to manage multiple onboarding timelines at once Preferred Qualifications Previous experience in onboarding, HR support, or customer service Familiarity with document management or HR systems Schedule & Location In-office position Monday-Friday, 8:00 AM - 4:30 PM Compensation Hourly pay range: $17-$20 per hour Benefits We offer a competitive salary and benefits package, including health, dental, and vision insurance, a 401(k) plan, and paid time off. We are committed to fostering a supportive and collaborative work environment where our employees can thrive. Ideal CandidateThis role is perfect for someone who is detail-oriented, reliable, and enjoys working behind the scenes to keep processes running smoothly. You should be friendly and approachable, yet focused and task-driven, with a strong sense of responsibility for compliance and follow-through. Compensation: $17.00 - $20.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join the Mister Sparky Team! Mister Sparky, what it means to be ELITE! At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best? Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.

Technical Support will work under general supervision, provide technical software, hardware and network configuration and support for voice and internet services across Dobsons family of product offerings using step by step solutions in a call center environment. The Tier 2 Support Techs work within the Dobson operating system to create detailed work logs and technical documentation in resolving customer trouble issues and configuring new services for a rapidly growing customer base. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Provide Advance trouble-shooting support for Tier 1 escalations of a variety of DSL/FTTH/FTTB/VOICE/VOIP solutions. Work with and train Tier 1 Support Techs in advancing troubleshooting skills and knowledge of Dobson products and offerings. Manage field service technicians through resolution of customer trouble tickets and installations. Provision, test, and turn up all service requests for new or modified services as they are required. Monitor open trouble incidents and ensure timely resolution. Manage field service technicians through resolution of customer trouble ticket. Identify problems and risk areas and be able to advise management of actions required to mitigate their impact. Notify management of major network outages and resolutions. Participate in the on-call rotation as agreed by the Support Team. Other duties as assigned. QUALIFICATIONS INCLUDE: High School, Vocational, or applicable short course diploma. 3 to 5 years of experience working in a Help Desk/Tech Support position. Working knowledge of various operating systems, routers, and network elements. Ability to perform basic system administration functions to assist network engineers with day-to-day maintenance. DESIRED QUALIFICATIONS: Microsoft, A+, or MCP certification Cisco CCNA certification SPECIAL REQUIREMENTS: • Flexible Shift Schedule • On Call Rotation • Positive Mental Attitude