Technical support specialist jobs in Springfield, MO - 75 jobs

We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, installing and configuring software and hardware, and maintaining accurate records of IT help desk requests. About CSI: CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun! Salary: $55,000 - $65,000 annually. This is an onsite position. Responsibilities: Prioritize assigned helpdesk tickets and respond quickly to customer needs. Respond to and resolve escalated technical support tickets from Level 1 technicians. Troubleshoot and support desktops, laptops, mobile devices, printers, and other peripherals. Provide support for Windows, mac OS, and common enterprise applications (e.g., Microsoft 365, VPN, remote desktop tools). Assist with user account management in Active Directory, Exchange, and other systems. Perform software installations, updates, and configurations. Document issues, solutions, and processes in the ticketing system and knowledge base. Collaborate with other IT team members to resolve complex issues and implement improvements. Timely escalation to IT Support Lead when needed. Prioritize, manage and ensure the development and implementation of enhancements and changes to IT policies and procedures. Participate in planning and implementing IT projects as needed. Collaborate closely with technology management in project prioritization/ planning to understand future resource needs Participate in most phases of IT projects, from advising on specification requirements and limitations. Maintain inventory of IT assets and assist with hardware lifecycle management. Assist Manager-IT in maintaining & installing networking components, servers, workstation, and software. Gather facts and use effective analytical and evaluative methods to assess information, plan the sequence of actions necessary, make sound decisions, and solve a variety of network problems. Qualifications: Bachelor's Degree in computer science or networking field, or equivalent experience. Technical Certifications Network+ and A+ or higher, required At least one additional network/PC industry certificate, preferred Cisco, Microsoft Proficiency with Windows and mac OS operating systems. Experience with Active Directory, Office 365, and remote support tools. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). Knowledge of wide range of information management techniques, requirements, methods, and procedures, including approaches used by other organizations to design solutions for application requirements. Excellent written and verbal communication skills with the ability to interact with all levels within the organization Excellent interpersonal / relationship management skills Excellent conflict resolution and negotiation skills Experience: 3 years of experience in IT support role, required; 5 years, preferred Knowledge of network architecture, interrelationships, operating modes, configuration, topology, and protocols More than 40 hours per week may occasionally be required to achieve the productivity necessary for this position. Saturday, Sunday, and holiday hours may occasionally be required. This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 50 pounds. CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Facility: Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1709 IT Service Desk Scheduled Weekly Hours: 40 Hours: 9:00 AM - 5:30 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare's Best Places to work five times. Named one of America's Greatest Workplaces by Newsweek . Recognized as a Greatest Workplace for Women in both 2023 and 2024. Listed as one of the Greatest Workplaces for Diversity in 2024. Acknowledged by Forbes as one of the Best Employers for New Grads. Ranked among the Best Employers by State for Missouri. Healthcare Innovation's Top Companies to Work for in Healthcare in 2025. Benefits Medical, Vision, Dental, Retirement Plan with employer match, and many more! For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: ** This position is onsite in Springfield, Missouri ** The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents. Education: Preferred: Clinical Experience • Preferred: Associate's degree in Computer Science, Information Technology, Experience: • Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting. Skills: • Basic understanding of commonly used operating systems (e.g., Windows, mac OS) and software applications. • Strong communication skills, empathy, and patience to effectively assist end users with technical issues. • Ability to diagnose and resolve simple technical problems such as password resets and basic software issues. • Ability to effectively document support request and solutions for future reference. Licensure/Certification/Registration: ▪ N/A

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I Division: Information Technology - Systems and Programming Union: IFT Location: 501 S Second St, Springfield, IL - Sangamon County Salary: $4,865.00 monthly, commensurate with experience Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Responsibilities include, but are not limited to, the development of new Drivers programs, as well as enhancements and maintenance of existing Drivers programs and related sub-systems. Duties and Responsibilities: Assists in the planning, analysis, design, development, and support of Drivers programs of varying size and complexity; maintains sub-systems of a large Drivers Services processing system and understands integration points to make relevant modifications when necessary; hands-on technical experience using technologies including COBOL, CICS, and JCL is required; a strong working knowledge of DB2, SQL, and stored procedure experiences is also required. HTML, CSS, and XML interface development experience is preferred. Based on project specifications, utilizes applicable tools to design flowcharts, process models, and use cases in preparation for program development and testing. Assists in analyzing test results for the detection of technical programming errors. Assists in assessing and formulating strategies to improve efficiency of existing applications, maintenance, and enhancement processes. Prepares and modifies detailed programming documentation in accordance with established documentation standards. Responsible for test plan development, execution, and unit testing verification. Performs other duties as required or assigned. Minimum Requirements: Requires knowledge skill and mental development equivalent to the completion of one year of college, with Computer Science coursework or one and one-half (1.5) years of technical systems and/or programming experience. Hands-on technical experience using technologies including COBOL, CICS, and JCL is required. A strong knowledge of DB2, SQL, and stored procedure experiences is also required. HTML, CSS, and XML interface development experience is preferred. Requires the ability to lift and carry up to 50 lbs. Requires a valid Illinois Driver's License. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Why Russell Cellular? Starting pay is $15 hourly! Health, dental, vision, and life insurance as well as paid sick days and company holidays Employer matched 401K after 1 year Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018 Employee Assistance Programs 750+ locations in 43 states employing 2,600+ employees Verizon Sales discounts, sales contests and incentives Opportunity for growth and advancement through training Community involvement opportunities What will you do in your role? Perform remote assistance to resolve computer issues Use a ticket system for call notes and problem tracking Setup and configure printers, computers, laptops, broadband modems and basic routers Return customer calls in a timely manner Manage daily, weekly or monthly goals set by management Troubleshoot computer and printer issues on-site in the Corporate Office Pack equipment for shipment to retail locations Unpack and receive equipment shipped from retail locations Deliver outstanding service and direct support to all retail locations, by resolving any issues in a timely manner Develop and maintain knowledge of Russell Cellular and Verizon Wireless policies and procedures Job Qualifications High School Diploma or GED required Experience troubleshooting computer software and hardware issues Must be able to lift 30 lbs. Experience troubleshooting internet, wireless and wired network connections Basic understanding of networking a plus Ability to troubleshoot a problem until it is resolved Ability to meet deadlines Willingness to learn and take on new responsibilities Excellent telephone customer service skills Strong problem solving and organizational skills Close attention to detail and strong analytical skills Interpersonal, verbal, and communication skills are essential Ability to work independently and multi-task in order to achieve Corporate Office goals Positive attitude and pleasant demeanor Professional appearance Team player Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement. Come and join us and be a part of the Russell Cellular success! Equal Opportunity Employer Statement Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

. SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years IT hardware experience. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Role PurposeThe majority of the work activities of the Field Service Representative 2 role is performed in a highly-directed environment. Assignments range from repair activities, which include replaceable unit swapping, image loading, and unit testing using a detailed script. Will also perform other non-troubleshooting duties. Direction is provided by script, help desk or service desk in a Next Business Day (NBD) service delivery environment. Key Responsibilities / OutcomePosition operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script May perform routine installs, moves, adds and changes as part of a directed team.Performs scripted image loading, unit diagnostics and replaceable unit swapping Runs basic diagnostics and performs basic module replacement on PCs, servers and peripherals Performs preventative maintenance activities on certain products as directed Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout Key QualificationsGeneral knowledge of desktop hardware and software including basic knowledge of Microsoft applications Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance as required. Working Place: Springfield, Missouri, United States Department : Unisys

Requirements COMPETENCIES: Excellent interpersonal and written/verbal communication skills, competent computer skills in use of Windows 10, Office 365 Applications and all software installed on systems, with the ability to create spreadsheets for analysis and tracking of various information. Demonstrated organizational skills. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: AA/AS degree in computer related field plus two years' relevant work experience; or the combination of education and experience that enables performance of all aspects of position. Requires special technical knowledge of techniques and procedures on software and network support for multiple users. Must understand installation, configuration and troubleshooting processes for software, hardware, networking, and accessory equipment. Work experience with Windows and Cisco required. Language Skills: Ability to read, analyze and interpret complex written information and instruction. Ability to respond to common inquiries or complaints from customers and computer users. Effective communications skill is required for position. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to compute rate, ratio, and percent; with the ability to develop and interpret graphs used for presentations or reports. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions supplied in both written and verbal format. Computer Skills: Requires experience with personal computer equipment, knowledge of Apple IOS, Windows 10, and Server 2016-2019. Must have advanced word processing, spreadsheet, database, DOS and Windows skills. Terminal emulation, network installation and maintenance skills required. Certificates, Licenses, Registrations: None TRAVEL REQUIRED: Travel required between Ozark Coca Cola locations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull, carry and/or move from 10 to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate, typical office work environment.

The IT Configuration Specialist II will perform maintenance on EAM and ITSM platforms directed and suggest improvement opportunities. • Implement workflows, data models, dashboards, and reports to facilitate system usability and functionality. • With minimal guidance, manage user roles, permissions, and access control within enterprise EAM and ITSM systems. • Broaden knowledge of relational concepts that are used to model our environment. Integration and Customization • Facilitate meetings with cross-functional teams to integrate EAM and ITSM systems with other enterprise applications, ensuring seamless data flow and accurate reporting. • Support the customization of system features and interfaces as needed to meet specific business requirements. • Assist with maintenance of documentation on configurations, integrations, and customizations for reference and compliance purposes. Troubleshooting and Support • Participate in activities related to identification, diagnosis and resolution of issues related to system functionality, performance, and integrations. • Assist in collaboration with IT support teams for problem management, ensuring documentation of root cause and follow up on mitigation tasks. • Assist in regular system audits and implementation of necessary adjustments to maintain system integrity and performance. Stakeholder Collaboration • Assist in facilitating collaboration with IT architects, project managers, and business stakeholders to gather requirements and translate them into technical configurations. • Assist in facilitating collaboration with owners of service modules (e.g., incident, service request, change management) to ensure cohesiveness across ITSM tool. • Assist in partnering with IT Disaster Recovery to ensure assets are kept current and are documented correctly. Continuous Improvement • Participate in system upgrade initiatives, ensuring smooth transitions and minimal disruption to business operations. Qualifications • Bachelor's degree in Information Technology, Computer Science, or a related field. • 1-3 years of experience in configuring enterprise systems, particularly EAM and ITSM platforms (e.g., Ivanti, ServiceNow, BMC Remedy, LeanIX, etc.). • Strong knowledge of ITSM principles, enterprise architecture frameworks, and system integration techniques. • Experience with scripting and automation (e.g., Python, PowerShell) is a plus. Pay Range: $84,200.00 - $124,100.00 Salary is commensurate to experience, location, etc. #VIZI Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

The Aurora R-VIII School District is seeking applicants for a Technology Support Specialist at the Aurora High School. This position is full-time (12 month), 4 days per week (Monday to Thursday). The primary responsibility of this position is to support staff and student technology at the High School. Applicants must have technology support experience, be self-disciplined, with excellent problem solving skills, and have great communication and interpersonal skills. Salary dependent upon years of experience - salary schedule and personnel guide can be found on the District's website - ***************** Benefits include a Board-paid health insurance stipend, paid vacation days, paid sick/personal leave days, and wellness program. Applications are required to include 3 references, resume, cover letter, and a copy of certifications/transcripts. All applicants must complete the application on Aurora R-VIII website with required documents (***************** to be considered for an interview. For additional information, please contact Mr. Ben Brundage, at ************ or by email at **********************.

Information Technology FULL TIME-CORPORATE OFFICE Reports Directly to: Larry Hayward Pyramid Foods Team Objective: Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! Daily Objectives: Responds to telephone calls, email, and personnel requests for technical support. Successfully diagnose, troubleshoot, and resolve software and hardware problems Assure continuity of the computer system for all system users. Install selected software and hardware products. Repair hardware as necessary and work closely with service vendors to ensure continuity of service. Investigates and resolves software and hardware problems of computer users. Stay abreast of the latest developments in information technology. Recommend changes in software and hardware to improve computer capabilities. Provide technical assistance and advice to users local and remote, as needed. Assist in implementing practices that will more effectively utilize information technology resources. Maintains efficient and reliable backup and recovery procedures and systems. Skills: Proven technical support skills Excellent verbal and written communication skills Logical approach to problem solving Ability to manage multiple priorities and technical support problems

If you have a passion for problem solving, love technology, and enjoy thinking outside the box, you're who we're looking for. As a Technical Support Technician for DMP, you provide technical assistance and problem resolution to DMP dealers through any supported means of communication. You will ensure customer satisfaction by delivering a quick and accurate solution to a variety of issues that our dealers face while installing and servicing electronic burglary, fire and access control products. Qualifications: * Excellent verbal communication skills; able to convey competence, confidence and empathy over any means of communication. * Demonstrated proficiency in typing. * High degree of accuracy/detail oriented. * Ability to troubleshoot or problem solve. * Ability to learn technical materials quickly. Responsibilities: * Answer technical questions through any means of communication. * Makes customers and their needs a primary focus of their actions; developing and sustaining productive customer relationships. * Finds solutions, does not leave callers without a resolution or steps to resolution. * Demonstrates job excellence by taking detailed notes of everything that happens during their calls. * Verifies answers are correct by testing or checking documentation. * Develops knowledge of security industry and its products through dealer interaction. Apply your talent. Make a difference. Enjoy the rewards. EOE/Vet/Disabled

Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go. This position requires an employee to work between 20-25 hours per week during the school semesters, and 40 hours per week during summer, not to exceed 1,500 hours in a calendar year. Each semester, undergraduate students must be enrolled in at least 12 credit hours and graduate students must be enrolled in at least 6 credit hours. INTERN GUIDELINES: Students who have completed at least one year of college and are enrolled as a full-time student may apply. Must be enrolled full-time in a degree seeking program. A student's intern position will end within three months after graduation. Pay Rate: $19.00 - $22.00/hour *Depends upon classification Work Schedule: Between the hours of Monday to Friday, 8:00am-5:00pm, 20-25 hours per week.Job Description: PURPOSE OF POSITION: Under the direction of the Supervisor-IT Database Administration or designee, is responsible for the installation, configuration, administration, and management of databases supported by the Information Technology department of City Utilities. Coordinates, controls, and organizes the automated data and information resources of the Utility. ESSENTIAL JOB FUNCTIONS: 1. Maintains knowledge and skillsets of RDMBS systems supported by the Information Technology department of City Utilities through online education, training, schools, conferences, seminars, publications, and other sources as appropriate and available. 2. Prepares DBA documentation that complies with current standards. 3. Helps users to navigate and use database functions. 4. Participates in team reviews and DBA Meetings. 5. Assists / Performs Day-to-Day DBA Tasks, User Migrations. 6. Accepts responsibility for learning new DB skills, Scripting Skills, tool sets, and platforms. 7. With aid of DB Administration Tools (like TOAD, Oracle SQL Developer, Redgate, Microsoft SSMS), performs basic DB Administration under guidance of Supervisor-IT DBA or designee. 8. Analyzes Database Logs, Notification and Reports for any alerts or abnormalities. Responds to database related problems, incidents, and concerns reported by City Utilities' personnel or automated monitoring systems. 9. Frequent communication to the supervisor, of database administration activities and issues. 10. Performs other related duties as required or assigned by management. QUALIFICATIONS: Education and Experience: Working towards a bachelor's degree with a major in Computer Information Systems, Computer Science, Business, or a related field is required. Minimum two years of undergraduate work. Knowledge, Skills, and Abilities: Excellent oral and written communication skills. Ability to: Make good decisions. Code relational database packages and stored procedures. Write basic scripts using the OS Commands and Tools like Linux Shell Scripting or PowerShell Scripting. Work independently and multi-task in a fast-paced environment. Think analytically, pay attention to detail, and review work for accuracy. Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems. Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations. Familiarity with Windows, Linux and basic Database access and management tools (TOAD, SQLPLUS). Familiarity with basic query tools like SQL to fetch data and use SQL for DBA reporting. Maintain adherence to all company policies. Physical Requirements: Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Working Conditions: Duties are primarily performed in an office environment. Miscellaneous Requirements: New hires are informed of the requirements of the Internship Program upon hire, and incumbents must continue to meet the requirements each semester in order to continue employment. Interns who do not meet the requirements may be ineligible for the internship and their employment may be terminated. Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner. Must be able to work successfully with diverse groups of people. TESTING Testing may be required. EEO City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.

Job Title: Supervisor I - Information Technology Support Department: Information Technology Pay Grade: P100 FLSA Status: Exempt Reports to: Manager IV - Information Support Systems GENERAL PURPOSE Responsible for serving as a resource for users of district wide information systems; analyzing problems and issues related to the information systems and related software; performing database administration and database development; and assisting users with data integrity and reporting. ESSENTIAL JOB FUNCTIONS Demonstrate a high level of expertise and professionalism building relationships with stakeholders. Collaborate with the Help Desk to ensure courteous, timely, and effective resolution of end user issues. Facilitate a variety of collaborative meetings and training on the use of any support applications. Handle escalation, communication and follow up with vendors for high severity issues. Provide timely and creative solutions to difficult problems. Direct the process of proactive response to issues before they become problems. Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations. Create and maintain knowledge base articles so they remain current. Collaborate with multiple departments on a variety of activities related to information systems and related applications. Demonstrate a high level of expertise and professionalism building relationships with the team, stakeholders and vendors. Maintain various manual and electronic documents, files, and records providing up-to-date reference and audit trail. Prepare various documents providing written reference, documenting activities, and/or conveying information. Research applications, vendors, consultants and emerging technology to recommend products that meet district requirements for capabilities and costs and provide technical assistance to district staff. Respond to direct inquiries from departments and school personnel regarding the student information system to resolve problems, provide information and/or assign support personnel to address. Perform other related duties as required/assigned. QUALIFICATIONS AND REQUIREMENTS Education and Experience Bachelor's Degree from an accredited college or university preferred. Minimum of two (2) years of job related experience with increasing levels of responsibility is required. K - 12 technology experience is preferred. Certificates, Licenses and Other Special Requirements MCSA SQL Server certification preferred. Must pass a Criminal Background Clearance, the results of which must be satisfactory to the District, required. Knowledge, Skills, and Abilities Knowledge of basic math, including calculations using fractions, percentages, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and solve practical problems. Knowledge based competencies required to satisfactorily perform the functions of the job include: current, legacy and emerging operating systems; software applications; data security, processes and methodology. Skill to perform multiple, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Skill based competencies required to perform the functions of the job, including strong customer service skills, pleasant and tactful demeanor and professional appearance and conduct. Ability to read technical information, compose a variety of documents, and/or facilitate group discussions. Ability to analyze situations to define issues and draw conclusions. Ability to schedule a number of activities, meetings, and/or events; gather, collate, and/or classify data; and use job-related equipment. Ability to work with others under a wide variety of circumstances; working with data utilizing defined but different processes; and operate equipment using defined methods. Ability to work with a significant diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize job-related equipment. Ability to analyze issues and create action plans. Ability to collaborate and communicate effectively with internal and external stakeholders. Ability to apply critical thinking/problem solving to improve work processes. Ability to convey technical information to non-technical audiences. Ability to maintain confidentiality; set priorities; meet deadlines and schedules; work with detailed information; and adapt to changing priorities. Ability to work as part of a team; and work with frequent interruptions. Ability to set high expectations for self and others; set and monitor progress toward goals; and utilize and offer effective feedback for continuous improvement. Working Conditions and Physical Requirements Work environment is primarily inside, where the noise and temperature levels are moderate. The work is light work that requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Must possess the physical ability to perceive the nature of sounds, make rational decisions through sound logic and deductive processes, express or exchange ideas by the spoken word, substantial movements (motions) with the hands, wrists, and/or fingers, and discern letters or numbers at a given distance. Additionally, the following physical abilities are required: balancing, climbing, crawling, crouching, feeling, grasping, handling, hearing, kneeling, manual dexterity, mental acuity, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity and walking.

Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer Generous benefit options (eligible first day of employment) Paid training, vacation and holidays (vacation accrual begins on first day of employment) Career advancement opportunities Education reimbursement 401K program with matching contributions Learning platform And more! In this role you will: Maintain housekeeping in various areas of the site - including, but not limited to production buildings. This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums. Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles Obtain, move and stage raw materials to support production. Other duties as assigned. Maintenance of site grounds and production areas. This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned. Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools. Qualifications and background to be successful in this role: Must be able to work varying shifts as assigned. Most commonly 12 hour shift. May be assigned to a day shift or a night shift depending on group seniority. Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise. Obtain and maintain qualifications to safely drive/operate fork truck. Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials. Must be able to read, understand and follow directions. Use of small hand and power tools. Able to work at heights (ladders, lifts, scaffolding) Ability to read, understand, and efficiently execute directives/instructions. Demonstrate a positive work ethic by reporting for work as scheduled. Demonstrate ability to work with limited supervision - self starter. Ability to use computer systems to accurately account for materials. KNOWLEDGE/SKILL REQUIREMENTS: Required: High school degree or the equivalent. Obtain and maintain all qualifications for wearing of respiratory protection. Basic computer skills required to accurately enter transactions in inventory management systems. Preferred: Experience working in a heavy industrial or manufacturing environment is strongly preferred. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-KS1 #CUR4b

Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer * Generous benefit options (eligible first day of employment) * Paid training, vacation and holidays (vacation accrual begins on first day of employment) * Career advancement opportunities * Education reimbursement * 401K program with matching contributions * Learning platform * And more! In this role you will: * Maintain housekeeping in various areas of the site - including, but not limited to production buildings. * This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums. * Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles * Obtain, move and stage raw materials to support production. * Other duties as assigned. Maintenance of site grounds and production areas. * This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned. * Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools. Qualifications and background to be successful in this role: * Must be able to work varying shifts as assigned. Most commonly 12 hour shift. * May be assigned to a day shift or a night shift depending on group seniority. * Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise. * Obtain and maintain qualifications to safely drive/operate fork truck. * Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials. * Must be able to read, understand and follow directions. * Use of small hand and power tools. * Able to work at heights (ladders, lifts, scaffolding) * Ability to read, understand, and efficiently execute directives/instructions. * Demonstrate a positive work ethic by reporting for work as scheduled. * Demonstrate ability to work with limited supervision - self starter. * Ability to use computer systems to accurately account for materials. KNOWLEDGE/SKILL REQUIREMENTS: Required: * High school degree or the equivalent. * Obtain and maintain all qualifications for wearing of respiratory protection. * Basic computer skills required to accurately enter transactions in inventory management systems. Preferred: * Experience working in a heavy industrial or manufacturing environment is strongly preferred. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-KS1 #CUR4b

Job Title: SE Vocational Support Specialist - PT Employment Type: Part-time Are you passionate about making a difference in people's lives? As a Vocational Support Specialist, you'll have the opportunity to empower individuals with disabilities to achieve their personal and professional goals. We're seeking compassionate, dedicated professionals who: Excel in providing personalized support Have strong communication skills Are adept at building relationships with clients and employers alike In this role, you'll provide on-site and off-site training and support for clients during skill development, career planning, and employment retention. You'll conduct instructional activities related to soft skills, work readiness, and independent living. Additionally, you may be responsible for locating competitive job sites in the community, contacting employers, and conducting job site analyses. This position requires completing necessary reports and paperwork as assigned. Springfield, Missouri, offers a perfect blend of urban amenities and small-town charm. With its vibrant arts scene, beautiful parks, and strong sense of community, Springfield provides an ideal setting for both personal and professional growth. The Vocational Support Specialist position offers… Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Flexible work schedule including evenings and weekends Opportunity to make a meaningful impact in clients' lives Professional development and growth opportunities Key Responsibilities: Develop individualized service plans and conduct activities to support clients' skill development, career planning, and employment retention Instruct and facilitate pre-vocational, social, and independent living skill development Provide on-site job supports to assist clients in learning job duties and interacting with co-workers Coordinate paid, work-based learning experiences for clients in individual and group settings Serve as a liaison between employers, clients, and co-workers to facilitate workplace integration Create and maintain employer relationships to develop competitive, integrated employment opportunities Advocate for clients with employers, referral sources, and other stakeholders Educate employers on the benefits of hiring persons with disabilities and facilitate job accommodations Monitor and report on client progress towards individualized service plan goals Transport clients to support their goals and objectives as identified in their service plans Education and/or Experience Qualifications: High school diploma or equivalent certificate required Associate's or bachelor's degree in a related field preferred Experience in rehabilitation, employment services, case management, or social services preferred Additional Qualifications: Strong customer service and communication skills Proficiency in computer applications including Word, Excel, and internet platforms Understanding of supporting individuals with disabilities and/or barriers to employment, education, and independent living Current driver's license with an acceptable driving record and current auto insurance required Reliable personal transportation for client transport (excluding Uber, taxi, public transit, pool cars, etc.) Must have or be willing to obtain CPR/First Aid certification Ability to pass a background check including criminal record, driving record, and abuse/neglect screening Physical ability to sit, stand, walk, kneel, crouch, bend, and lift up to 50 pounds occasionally Keywords: Vocational Support, Disability Services, Job Coach, Employment Specialist, Career Development, Rehabilitation, Community Support, Skill Training, Job Placement, Supported Employment Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace.

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I - General Services Division: Systems & Programming Union: IFT Location: 201 S 2 nd St, Springfield, IL - Sangamon County Salary: Starting at $4,962 to $9,512 monthly - commensurate with experience Benefits: **************************************************** Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Performs independent systems analysis and review of application programs residing on a mainframe; develops system scopes and objectives and prepares detailed program specifications; assists senior staff in coding, designing, testing, debugging and preparing documentation. Duties and Responsibilities: Writes computer programs in the COBOL programming language and interprets programs to understand logic flow for the purpose of creating technical data processing documentation requiring attention to detail information; access programs residing on the mainframe via timesharing in order to interpret, write, modify and document the programs. Prepares data processing documentation including, but not limited to, training material and manuals in electronic form, systems architecture and structure, data field/attribute definitions, systems narratives and diagrams and flowcharts using VISIO software, designs forms suitable for use on the Xerox laser printer, program run books, JCL, other related data processing documents adhering to application departmental guidelines and policies; edits documentation for clarity, conciseness, completeness and grammatical correctness demonstrating a command of the English language in grammar, punctuation and vocabulary. Assists higher-level team members in detailed analysis and design of application programs; prepares specifications for converting procedures to coded instructions. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation. Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services. Requires elementary knowledge of accounting and statistical theories, methods and practices. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires ability to effectively participate in and profit from formal and in-service training programs. Requires ability to analyze data logically. Requires ability to maintain satisfactory working relationships with others. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Requires the ability to lift, carry and push and pull up to 50 pounds. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Job Title: Certified Peer Support Specialist Department: IMPART Employment Type: Full-time Job Summary: As a Certified Peer Support Specialist, you will play a vital role in empowering individuals on their recovery journey by emphasizing recovery skills. Join our compassionate, collaborative team and make a meaningful impact in the lives of those facing mental health and substance use challenges. We're looking for dedicated individuals with strong communication and relational skills, who are passionate about supporting others and fostering recovery. In this role, you will assist clients by developing and implementing personalized recovery plans, drawing from your experiences and offering peer support. Your commitment to helping others and building rapport will be essential in guiding clients toward independence and recovery success. This position offers… • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost • Mileage Reimbursement - Company paid for work functions requiring travel • Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce • Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: • Collaborate with individuals to develop personalized treatment plans that address their specific needs. • Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. • Support clients in accessing medical services and document all services in accordance with state and CARF standards. • Provide emotional, informational, and instructional support to help clients feel connected and develop recovery skills. • Utilize peer support to foster recovery and resilience in individuals with mental health and substance use disorders. • Help individuals identify their strengths and resources for recovery and set achievable recovery goals through mentoring and advocacy. Education, Experience, and/or Credential Qualifications: • Must be willing to self-identify as a present or former client of mental health and/or substance use services or self-identify as a person in recovery from mental health and/or substance use disorder. • Requires one year of direct and personal experience with the mental health system as a primary consumer of services. • Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment. • Minimum of a high school diploma or equivalent. Additional Qualifications: • Must be 21 years of age or older. • Current driver's license, acceptable driving record, and current auto insurance. • Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. Physical Requirements: • Light work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to move objects. • Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls. Keywords: Peer Support, Recovery Specialist, Mental Health, Substance Use, Community Support, Treatment Plans, Empowerment, Ethical Standards, Advocacy, Personal Growth Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.