Technical Support Specialist Jobs in Sun City, AZ

IT Helpdesk Support - Onsite Branch Support We're seeking an IT Helpdesk Support Specialist to provide internal technical support for our local branch and assist with enterprise-wide IT needs. This role is ideal for someone who blends strong technical skills with excellent customer service and a passion for helping others. Position Summary This position provides frontline IT support at our branch location, including onsite helpdesk support for staff, basic network troubleshooting, and maintenance of systems such as printers, scanners, and scan guns. You'll also assist in handling helpdesk tickets for other company locations and may take on small-scale projects. We're looking for someone who is self-sufficient, dependable, well-organized, and brings a positive, can-do attitude to the job. Key Responsibilities Responsible for onsite hardware and software support.This includes all systems, including Printers, backups, phone systems, warehouse systems.Including coordinating outside vendor support. Provide hands-on technical support and troubleshooting for local staff Respond to helpdesk tickets across multiple sites including occasional on call support. Communicate technical information clearly to end-users of varying technical backgrounds Provide user support on Windows Server environments Support new hire onboarding: create user accounts and configure devices Maintain branch IT systems including backups, printers, phone systems, and other subsystems Assist with IT projects as assigned Preferred Skills & Experience A smart, energetic individual with a love for technology and learning Must have experience in a Microsoft Exchange environment as a User Admin. Must have experience with Citrix as a User, security, and policy Admin. Experience with MFA such as Duo is required. 5+ years of experience supporting Windows Active Directory environments Strong troubleshooting and customer service abilities with a professional, positive attitude Familiarity with Microsoft Exchange, Citrix, and user account management Knowledge of VMware, AS400, and mac OS is a plus Soft Skills Positive attitude with a desire to enable others through technology Self-starter who can work independently with minimal supervision Team player-our IT department values close, cooperative teamwork Quick learner with the ability to adapt to new systems and tools Strong organizational and communication skills What We Offer An opportunity to become the go-to technical lead at your branch Support from a collaborative IT team that values your growth Training on our systems and ongoing learning opportunities Involvement in enterprise-wide IT projects and strategic discussions A management team that genuinely cares about your success and development

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree a Larsen & Toubro Group company combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. POS Service Desk Onsite Scottsdale, Arizona Responsibilities: Key Responsibilities Act as the first point of contact for retail store staff seeking technical assistance via phone chat or email Diagnose and resolve technical issues related to account access login credentials and PointofSale POS hardware Provide guidance and support using remote desktop software eg VNC Dameware RDP Beyond Trust and similar tools Create document and manage real time tickets using tools such as ServiceNow Ensure timely resolution of incidents and service requests while adhering to established SLAs Collaborate with cross functional teams to escalate and resolve complex technical issues Maintain detailed documentation of issues resolutions and processes to improve team efficiency Lead by example in delivering exceptional customer service and fostering a positive team environment Identify opportunities for process improvement and contribute to the development of best practices Train and onboard new hires ensuring they are equipped with the knowledge and tools to succeed in their roles Provide coaching and mentorship to current agents who require assistance in meeting their KPIs offering actionable feedback and support to drive performance improvement Qualifications and Skills Technical Skills Strong technical knowledge of IT systems including POS hardware and software Hands on experience with remote desktop software eg VNC Dameware RDP Beyond Trust and similar tools Proficiency in CRM and ticket management tools ServiceNow experience is preferred Familiarity with ITIL principles ITIL Foundation Certification is highly desirable Customer Service Skills Excellent verbal and written communication skills in English Strong understanding of customer service principles and practices Ability to handle customer interactions with professionalism empathy and patience Leadership and Personal Skills Proven ability to multitask prioritize requests and meet deadlines in a fast paced environment Strong teamwork and collaboration skills with the ability to work effectively across departments and organizational levels Exceptional problem-solving skills and a proactive approach to issue resolution Preferred Experience 3 years of experience in a Service Desk Help Desk or Technical Support role preferably in a retail environment Experience with PointofSale POS systems and retail operations Previous leadership or team lead experience is preferred Please let me know if you need anything else from me and I will do my best to provide it in a timely manner Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ( LTIM ): Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree s applicable processes.

- Duration: 8 months Rate -$20 to $25/hr on W2 Deskside Technician - Infrastructural support to the end user clients by responding to all incoming service requests/incidents for PCs/laptops. The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization. Updating ticket on IT service management tool with proper work notes.5 days onsite work from office. Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. • Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. • Remote support & troubleshooting of end user issues. • Windows OS, MacBook support. • Zscaler troubleshooting.

Job Title: PC LAN Technician Employment Type: Contract Contract Length: Long term 6 to 9 Months Role & Responsibilities Must have a current AZ Driver's license with a good driving record - 39 month review will be conducted. This is NOT a remote or telecommuting position. Successful candidate must report to the Duty Post every morning at 8:00 am. Duties Include: Server Support, Desktop support, support customers on the network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency's warranty and non-warranty computer and printer repair work; and assist with assigned project tasks. Ensures compliance with standards for systems software and documentation. Teach customers how to use PC related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings. Complete mandatory training classes and other classes as assigned. Travel between sites to accomplish tasks. Perform preventive maintenance on hardware and software packages to include client and server platforms. Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals. This position will require daily travel to work sites Qualifications & Educational Requirements General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures Knowledge of Microsoft products including operating systems and Office Knowledge of Google Suite Computer hardware configuration and repair knowledge Knowledge of Ethernet network topology to assist with troubleshooting network issues Knowledge of IT infrastructure industry standards and best practices Advanced troubleshooting skills Problem definition and alternative analysis skills Experience with Active Directory Experience with Windows 10 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions Time Reporting MS System Center Operations Manager 2012 R2 Minimum 4 years of current working experience in an IT field Must have a current AZ Driver's license with a good driving record Associate/Bachelor degree in a related field is preferred Skills Strong customer service skills Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skills Excellent self-organization and time management skills Ability to work collaboratively in teams and across organizations Ability to synthesize feedback and adjust plans accordingly Ability to develop and write technical documentation Ability to evaluate and test emerging technologies Ability to apply creative solutions to business problems to ensure business needs are most effectively me Position is 100% onsite Thanks & Best Regards Piyush Sharma Recruitment eMail: ****************** | ************** 7014 East Camelback Road, Suite 1452 Scottsdale, Arizona 85251

Provides day-to-day technical support to employees for network infrastructure and internal systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization's computer users about basic and specialized applications. Skills: Experienced in resolving end user IT issues Experience with SCCM, Intune, IT asset management important Well spoken Respectful to managers and end users Consistent in work hours Positive disposition 3-5 years of experience

Responsibilities: • Diagnose and troubleshoot technical issues, including account setup, network configuration, software and hardware issues • Deliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment, using SCCM and JAMF. • Perform network troubleshooting, particularly on VPN connections and wireless configurations, integrating with Zscaler. • Asset management and tracking using ServiceNow (SNOW) for accurate inventory control. • Provide timely resolutions for hardware and software issues, ensuring user satisfaction. • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) • Provide prompt and accurate feedback to customers • Refer to internal knowledge bases or external resources to provide accurate tech solutions • Ensure all issues are properly logged • Prioritize and manage several open issues at one time • Follow up with clients to ensure their IT systems are fully functional after troubleshooting • Prepare accurate and timely reports • Document technical knowledge in the form of KB Articles • Maintain good relationships with clients Technical Experience: • Proficient in managing and troubleshooting Windows and Mac hardware and software; skilled in using SCCM for Windows and JAMF for Macs. • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role • Hands-on experience with Windows/Linux/Mac OS environments • Good understanding of computer systems, mobile devices and other tech products • Excellent problem-solving and communication skills • Ability to provide step-by-step technical help, both written and verbal • Familiarity with ITSM tools like ServiceNow, JIRA for ticket management. Professional Attributes: • Excellent customer service skills and the ability to communicate effectively with non-technical users. • Self-starter with the ability to work independently and efficiently. • Physical ability to manage IT equipment installations and movements. • Adaptable and flexible to meet varying work schedules and environments.

Network and Systems Administrator - MSP Are you a tech nerd who loves solving complex IT puzzles? Do you enjoy swooping in to save the day for clients with your mad troubleshooting skills? We protect servers from crashing, networks from lagging, and printers from... well, being printers. We are an MSP on the hunt for a Tier 2 Network/Systems Engineer who's not just great at tech but is also ready to bring some fun to our tight-knit team of IT heroes. What You'll Be Doing: Save the day for clients by resolving tech issues via phone, in-person, or electronically. Troubleshoot the hardest network and systems issues that plague our clients that no one else could figure out. Document everything (Yes, even the weird bugs), so clients and teammates stay in the know. Set up and deploy computers with data migrations so smooth you'll make butter jealous. Conquer IT projects like anti-spam setups, MFA deployments, and SharePoint migrations. Help with network replacements and new server installs. Keep calm and deliver exceptional customer service. Be part of our on-call rotation, saving the world even after hours occasionally. What Makes You a Great Fit: 5+ years of real-world IT experience (you've got battle scars to prove it!) Deep knowledge of Microsoft server and workstation troubleshooting (your bread and butter) Intune setup & management wizardry. Expertise with MFA and conditional access setups DNS & DHCP troubleshooting Data migrations to SharePoint? You eat that for breakfast Active Directory GPO creation and troubleshooting? You could do that in your sleep You've got the magic touch with firewalls and Site-to-Site VPN setup Previous MSP experience is a huge plus (because you know the drill) How You Will Excel: You're a flexible IT hero who adapts quickly to changing priorities-one moment you're putting out a network fire, the next you're helping a client with their printer issue. You thrive in a fast-paced environment and bring your A-game no matter how chaotic things get. You're a people person with exceptional customer service skills and an uncanny ability to communicate tech concepts without putting people to sleep. Attention to detail is your superpower-you take the time to get it right the first time. You're a team player who's always ready to help, no matter the challenge. You're hungry for knowledge and growth and love tackling problems no one else can figure out. Physical Requirements: Occasionally lift and/or move up to 50 pounds (yes, that includes the server) Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch-IT yoga is real. Must have a reliable vehicle to get to clients' locations Perks of being part of our IT Squad: WFH work environment when not at a client's office (AKA: You get to wear sweatpants most days) An open work environment where your ideas matter (seriously, we want to hear them!) You'll always be working on the latest tech (not that old crap) Career growth opportunities-we're growing, and so will you! Casual office vibe (think less corporate, more "let's brainstorm over pizza"). Job Type: Full-time Work Authorization: US Citizen or Green Card holders only at this time Pay: $75,000.00 - $85,000.00 per year Benefits: 401(k) Health insurance Paid time off Compensation Package: Bonus opportunities Performance bonus Yearly pay Schedule: 8 hour shift Monday to Friday Application Question(s): What are some examples of GPO's you have created? Have you worked for another Managed IT Services provider (MSP)? If so, where and how long? Have you had the opportunity to do any IT projects? If so, what projects have you completed? What are your salary expectations? Experience: Firewall Troubleshooting: 2 years (Required) GPO Creation: 2 years (Required) MSP: 2 years (Required) Language: Fluent English (Required) Location: Phoenix, AZ (Required) Work Location: Hybrid remote in Phoenix, AZ

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: NoneTRAVEL: NoDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At Northrop Grumman, our employees have incredible opportunities to work on projects and programs that impact people's lives around the world today, and for generations to come. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to improve the present, invent the future, and have a lot of fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an endless drive to do what others think is impossible. Our employees are not only part of history, they're making history. In this position, you will perform duties contributing to Integration and Test (I&T) activities for space vehicle systems and their supporting hardware. You could support and/or be responsible for developing test procedures, processes, software, support hardware designs etc. that adhere to the requirements for the space vehicle being tested. Tasks may include testing space flight hardware where it is expected that the systems under test are well understood and the test constraints and hazards identified to ensure the safety of the space flight hardware at all times. Test results will be analyzed and determinations made by the operator to ensure that the space flight hardware is both healthy and operating as expected. You must be knowledgeable in aerospace systems, spacecraft subsystems design, or mission operations. You will be working in a team environment where the team will be responsible for all I&T activities for the space vehicle being tested. Basic Qualifications: A candidate, regardless of age and hiring source, must meet ALL of the below criteria. The candidate must: • Be enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university AND graduating after August 2025 • Be majoring in a STEM degree • Be available to work full-time (40 hours per week) for at least 10 weeks during summer 2025 • Be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) Preferred Qualifications: • Have an overall cumulative GPA of 3.7/4.0 or higher NGB- Technical Intern Pay Range: Bachelor's: $21.75 to $26.75 per hour Master's: $31.50 to $33.25 per hour At Northrop Grumman, our internship pay rates are standardized and take into account three main factors: the anticipated graduation date of the individual, the cost of labor of the geographic location, and whether the internship is considered technical or administrative. campusjobs Salary Range: $1.00 - $1.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

We're excited to provide the best education in the best environment to our students! Academies of Math and Science Help Desk / IT Compensation: $19 - $22 an hour. Are you a dynamic, self-motivated, and intelligent individual wanting to join an innovative organization? As part of the AMS family, your role as a Help Desk Technician will allow you to utilize these skills while supporting our motivated students alongside our talented team of educators. Our passion is serving low-income neighborhoods and providing a STEM-focused education in conjunction with music, foreign language, and sports programs. Why work for us? Competitive salaries and bonus pay Full benefits including medical, dental, vision, retirement (with employer contributions), PTO, and disability and life insurance Supportive, collaborative culture with incredible coworkers and leaders Comprehensive training, follow-up coaching, and professional development Extensive opportunities for career mobility/advancement as our schools and network continue to grow and expand to new areas The chance to truly make a difference in the lives of children who may not otherwise have access to a high-quality education Qualifications & competencies: Minimum 1 year tech-support experience Ability to troubleshoot and deploy Windows 7/8.1/10, ChromeOS, iOS and Android devices on-site and remotely Ability to troubleshoot and install PCs, AV equipment, phones, printers, projectors, and other devices Experience with the full suite of Microsoft Office (Word, Excel, OneDrive, etc.) Familiarity with the basic concepts of TCP/IP, DNS, DHCP, SMTP, Active Directory, Google Apps and Office 365 Maintenance and creation of network documentation Ability to work independently or with a team Excellent verbal and written communication skills Join us to enjoy rewarding challenges and ongoing opportunities!

We are looking for a motivated and detail-oriented Entry-Level IT Help Desk Technician to join our support team. This is a great opportunity for someone starting their IT career who is eager to learn, help others, and gain hands-on experience with real-world systems and processes. About Inventive-Tech: Inventive-Tech is a growing Managed Service Provider (MSP) that delivers responsive, reliable IT support and solutions to a wide range of businesses. We're committed to creating a positive experience for our clients while helping our team members grow their skills in a fast-paced, collaborative environment. ESSENTIAL JOB FUNCTIONS Respond to client support requests by phone, email, and remote tools. Troubleshoot common IT issues including login problems, email access, printer issues, and basic software/hardware errors. Document support tickets and steps taken to resolve issues. Assist with setting up and imaging corporate laptops using provided instructions and tools. Help process returns and exchanges of IT hardware (including coordinating shipments and tracking RMAs). Support basic user account tasks such as password resets and user access updates. Maintain organization of IT equipment and help with inventory tracking. Working hours are 8am to 5pm Monday through Friday with overtime available during projects if desired. QUALIFICATIONS Strong interest in technology and problem-solving. Excellent communication skills and a willingness to learn. Basic knowledge of Windows operating systems and Microsoft Office tools. Attention to detail and the ability to follow instructions accurately. Reliable, team-oriented, and able to manage time well. Some technical training or coursework in IT (degree, certificate, or self-study) is a plus. Experience with PC/laptop hardware or troubleshooting (even from personal use) is helpful. OFFICE ENVIRONMENT In Office Position PHYSICAL DEMANDS Dexterity of hands to operate a computer keyboard Reaching overhead above the shoulders and horizontally bending at the waist, climbing, kneeling, and stooping for installation of hardware and more Hearing and speaking to communicate and provide information to others. Prolonged periods sitting at a desk and working on a computer.

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so does our Corporate Team! We are hiring a IT Helpdesk Technician II to join our IT Team. Our corporate office is located in McCormick Ranch neighborhood of Scottsdale, AZ. As an IT Helpdesk Technician II, you will provide technical support of our IT systems to our portfolio of communities and our corporate office. As the IT Helpdesk Technician II, you will serve as the first-line of technical support to end-users by documenting issues and resolutions. You're Excited About This Role Because You Will: Provide first-line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Maintain and support computer systems, printers, and other peripheral devices. Assist in the setup and configuration of new equipment, including computers, mobile devices, and software applications. Document issues and resolutions using our ticketing system to ensure accurate records and knowledge sharing. Conduct routine maintenance and updates to ensure systems are running optimally. Educate and train staff on IT policies, best practices, and new technologies. Collaborate with the IT team to identify and implement improvements to our technology infrastructure. Configure and maintain UniFi Ubiquiti network stack for our properties. Administer and manage Microsoft 365 environment, including user accounts, email, and collaboration tools. We're Excited to Meet You! Ideally, You Will Bring: Associate s degree in Information Technology, Computer Science, or a related field; or equivalent work experience. Proven experience as a Helpdesk Technician or in a similar role. Strong knowledge of Windows and mac OS operating systems. Proficiency with Microsoft Office Suite, email clients, and remote desktop applications. Familiarity with basic networking concepts and troubleshooting. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Experience in a Managed Service Provider (MSP) environment or property management industry is a plus. Experience with VSAX for Remote Monitoring and Management (RMM) and Autotask for ticketing systems is highly desirable. Experience with configuring UniFi Ubiquiti network stack is preferred. Experience with Microsoft 365 administration is preferred. Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing. The starting salary for IT Helpdesk Technician II is $55,000 commensurate with experience.

CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial's 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction. The Field Technical Specialist ensures equipment productivity and uptime by troubleshooting complex technical issues with root cause problem solving skills to resolve. Ideal candidate must be located in southern California or Arizona. Ideal location will be Scottsdale, AZ. * Primary "In-Field" technical expert for assigned product lines * Dealer support for complex, technical & developing product issues * Identification and clear communication to escalate developing technical issues * Clearly researched and dimensioned problem statements * Support person for escalation, prioritization, and speed of resolution * Identification and execution of in-field containment solutions * Technical Help Desk (THD) Escalation Support * Level 2 escalation support of THD during seasonal volume peaks * Participate on Early Warning Teams * Support Product Improvement Program (PIP) development and execution * Consult to region brand teams as required for Customer Visits and Customer Satisfaction measurements * Service Policy Administration The qualified candidate will have: * Bachelor's Degree OR Associates Degree * Technical knowledge and understanding of equipment business industry or desired specific product knowledge earned through 5+ years of related experience. * Ability to travel up to 65% The ideal candidate will have: * Bachelor's degree or equivalent experience * Self-Starter with excellent technical problem-solving abilities and a proven track record for performing well in a fast-paced dynamic work environment with tight deadlines and changing priorities. Ability to be flexible and resilient * Strong computer skills, negotiation skills, ability to prioritize, good verbal and written communication skills * Demonstrated analytical skills and ability to develop customer and market insights * Proven experience effectively delivering impactful projects in fast-moving environment with ability to influence all levels and work effectively across functions and geographies * Experience with Electronic Service Tools * Experience of Dealership Service Departments CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information! The annual salary for this role is $75,000 - $107,000 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. If you need reasonable accommodation with the application process, please contact us at ***************************. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

Help Desk Technician II REMOTE - 10 am to 7 pm CST Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide businesses with seamless technology services that scale and evolve along with their business. Our custom-tailored solutions can be delivered modularly, or as a complete, end-to-end service; providing an unrivaled level of accountability for our clients' communications, managed IT and cloud-based services. Access One's services give businesses back their time and increase their productivity. Our clients' success is our success. Why a Career at Access One An opportunity to grow your career and expand your knowledge Professional development and growth through continual learning Recognition of all your accomplishments, large and small A chance to relax and enjoy your co-workers at company events Access to health programs such as gym membership incentives Comprehensive benefits including insurance, PTO (Paid Time Off) and financial planning Volunteer and donation opportunities to help improve our community What you will do The Help Desk Technician II is responsible for supporting inbound tickets and phone calls for multiple clients in a fast-paced environment across diverse network environments. The primary role of this position is to provide outstanding customer service for Tier 2 service requests, incidents, and problems reported by end users, as well as assisting or taking over issues from our Tier 1 team members. These types of issues/requests can range from working with end-user workstations, servers, virtualization, printers, networks, and any vendor-specific hardware and software that a client may use. Access One is looking for a confident and knowledgeable technician who is willing to go the extra mile to provide outstanding customer support with a “can-do” attitude. Job Responsibilities Provide support for incoming requests to the help desk via phone and/or ticketing system to ensure courteous, timely, and effective resolution of end-user issues. Ability to prioritize incidents, alerts, and service requests according to defined processes to meet defined SLAs. Advanced technical support at the network level: WAN/LAN/WLAN, Firewalls, Routers, and Switches. Experience with Cisco, Meraki, and SonicWALL is a plus Advanced remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor and manage Microsoft Windows 10/11 Operating Systems. Monitor and manage Microsoft Windows Server 2012/2016/2019 Managing and Administrating clients Microsoft O365 environments Previous experience of using an RMM is a plus Maintain internal and/or client-facing documentation as changes or knowledge is found Detailed communication with customers and vendors as required to keep all parties informed of issues, progress, changes, and resolutions. Support of backup and disaster recovery solutions. Datto is a plus Work closely with team members, Field Engineers, NOC, and Project Engineers when needed or called on for assistance. Improve customer service with the ability to seek opportunities to increase client satisfaction and deepen client relationships Fast and timely turnaround on all customer requests and escalations Both being able to receive escalated service requests, as well as knowing when to escalate requests to appropriate higher-level team members or departments when needed Responsible for entering time and expenses as it occur in our ticketing system Ability to work independently in locating information to assist a customer/vendor Ability to assist and or train other team members when assistance is needed Who you are Having worked in an MSP environment is a plus Minimum High School Diploma or equivalent College-level courses in IT and/or certification preferred Professional IT Certifications, such as: Microsoft MCP/MCSA, Cisco CCNA, Azure AZ-900 or CompTIA Network + or possessing the drive to achieve professional IT certifications applicable to the services and solutions provided by Access One. Minimal 4 years of experience in a similar role Advanced understanding of operating systems, business applications, printing systems, and network systems Advanced diagnostic skills of technical issues NinjaOne RMM /ConnectWise PSA experience strongly desired Knowledge of IT applications, processes, software, and equipment Strong organizational and customer service skills Interpersonal skills, such as communication skills, active listening, and customer care Ability to multitask and adapt to changes quickly Ability to work in a team and communicate effectively Technical awareness: ability to match resources to technical issues appropriately Service awareness of all the organization's key IT services for which support is being provided Understanding of support tools, techniques, and how technology is used to provide IT services Self-motivated with the ability to work in a fast-moving environment Salary Range $26-27/hour DOE Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Who we are: EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. What you'll do: The IT Technician is responsible for supporting end-user workstations' hardware and software for the agency. They will troubleshoot technical issues in person, on-site, and remotely through our service desk and ticket handling system. The IT Technician delivers excellent customer service while responding to and handling service desk alerts, coordinating equipment pickup and drop-offs, while following the department and Agency's protocols, policies, and procedures. This position involves on-call rotation that requires after-hours support and may also adjust work hours to perform maintenance tasks during times least impactful to the organization. **Phoenix, AZ valley area residents only** YOUR APPLICATION WILL BE REJECTED IF YOU ARE NOT A RESIDENT OF THE PHOENIX, AZ AREA. Essential Responsibilities: Good understanding of computer systems, mobile devices, and other tech products. Primary first-tier response for the Service Desk from walk-ins, answering calls, and e-mails associated with the IT Service Desk. Work with the team to solve all service desk issues that arise. Triage calls and determine what calls need to be escalated and to whom. Primary contact on IT site visits or remote assist employees in troubleshooting IT issues. Take ownership and responsibility of issues and document solutions within the IT Service Management (ITSM) tools and OneNote. Familiarize and train end-users with basic software, hardware, and peripheral device operation. Ability to support and perform maintenance on end-user workstations and telephony (desktops, laptops, company mobile devices, desk phones) and coordinate service replacement. Maintain inventory management with ITSM tools, inventory, device locations, check-ins, check-outs, and device reconditioning for new-hires, transfers, device decommissioning, and archival. Maintain end-user device security and compliance with Microsoft Windows Updates and Windows Server Update Services (WSUS), and reimaging. Active Directory user account administration, account creation, password resets, and multi-factor authentication management. Maintains a secure computing environment for employees and clients and participates in the computer incident response plan (CIRP). Be an ambassador for the team in order to work with stakeholders on understanding their needs and concerns. Clearly communicate with stakeholders at a non-technical level to build confidence and trust. Additional duties as assigned by the supervisor or member of management. What you'll provide: High School Diploma or equivalent required. Minimum of 2 years' experience in desktop support in a mid-to-large work environment. Knowledge of Microsoft Operating Systems, Office Products, and networking concepts required. IT experience within a healthcare organization is preferred CompTIA A+ certification is preferred ITIL v4 Foundations is a plus. Excellent time management skills with a proven ability to meet deadlines. Strong attention to detail. Critical thinking with capability to execute. Excellent verbal and written communication skills. Exceptional customer service. Proactive and independent with the ability to take initiative. Excellent organizational skills. If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required. What you'll experience: The typical work environment will be an EMPACT office, indoors. Periodic work outside will be required. Employees must be able to lift at least 30 pounds and be able to properly move desktops, laptops, and monitors. Occasional heavy lifting will be required in a team-lift scenario (carrying very heavy UPS units, etc.). Employees must be able to drive a company van and must not lose their ability to drive during their employment. Employees must be able to work staggered schedules as needed to meet the IT needs of the company. Travel to other EMPACT locations is typical, but a company vehicle will be provided, or mileage will be reimbursed. While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. What we'll offer: (Full-time employees) Generous PTO (15 days the first year) 10 paid holidays per year Medical plans (4 choices) Dental plans (2 choices) Vision plans (2 choices) 403(b) retirement plan Retirement Allowance Company paid Life/AD&D and Long-term Disability Voluntary additional Life and Short-term Disability Tuition Reimbursement Elder Care assistance Pet Insurance and much more! EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF). EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason. EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Your Role: The Junior Desktop & Network Support Technician is responsible for supporting current technology operations throughout CEA CAPA's domestic and international locations with minimal end user impact. This position provides support to end users by assisting with the resolution of tier-one and tier-two IT related issues. The person in this role should have strong customer service skills and enjoy working with teams from different international locations and cultures. What You'll Do: Provide timely response and quality service to internal users via a ticket system. Computer setup and deployment. Basic Active Directory Administration - Creation/Modification of Users, Distribution Lists, Security Groups, Attribute Modification, etc. Email Administration - Office 365 support in a hybrid Active Directory environment. Hardware Support - Resolve issues related to PC's and peripheral hardware, Printers, Scanners, Telephones, Cell Phones, etc. Software Support - Installation, maintenance, and troubleshooting of Microsoft Office Applications, Windows 10/11, Anti-Virus and email security applications, and other miscellaneous software. Maintain accurate up to date hardware inventories - Laptops, PC's, Monitors, Telephones, etc. Starting Salary: $50,000 What Makes a Great Candidate: Must have IT degree or 2+ years equivalent work experience in Desktop Support Active Directory Experience ShoreTel and Office 365 experience are a plus Strong analytical skills used to resolve IT problems Strong communication skills, both written and oral Proficiency in Microsoft applications, such as Excel, Word, Outlook (or similar) Self-motivated, detailed-oriented, energetic and able to work independently and as part of a team Must possess excellent interpersonal and organizational skills Must be able to multi-task and work independently Networking and/or A+ Certification a plus We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position. Who We Are: At CEA CAPA, we believe studying and interning abroad is a transformative experience. By immersing themselves in new cultures, our students gain valuable skills and perspectives that shape their futures. We're proud to be a recognized sector leader, known for our delivery of impactful academic, professional and cultural experiences. This is achieved through our dedicated global team who provide comprehensive guidance, instruction, support and resources to maximize the benefit of our students' time abroad. A sense of belonging is central to CEA CAPA's mission. We foster a work environment that values diversity and is free from bias. Our hiring practices are based on professional qualifications, skills and competence. With a footprint that spans 53 cities in 20 countries across Europe, Latin America and Australia our 450 strong global workforce deliver exceptional cultural experiences abroad to over 7,000 students per year. Why You'll Love CEA CAPA: Health & Wellness Benefits - in office Fresh Fruit Wednesdays, Wellness room, ergonomic options & more! Up to 8 hours of paid volunteer time in addition to PTO Healthy snacks and a coffee bar provided in office 12 paid holidays Opportunities for employee growth Benefits coverage for domestic partners Pet insurance available Employee discounts at 35+ vendors including Apple, T Mobile, Walt Disney World, Hello Fresh & more! Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experie

Why We Exist: At ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. What We Actually Do: ER2 helps large organizations with seamless new technology hardware installation, efficient equipment management, and zero-waste disposal. ER2's unique business model enables the donation of thousands of computers to under-resourced communities, working towards reducing the digital divide. ER2 is a leading provider of new and refurbished hardware purchasing solutions and Accidental Damage Protection (ADP) services specifically tailored for schools. Our dedicated focus on meeting the unique needs of educational institutions has established us as a trusted partner in the industry. Additionally, through our sister company, Revive IT, we are dedicated to providing professional, quality refurbished computers and other tech to customers across the globe. Our Vision: To Empower Uniqueness! via our: Team Members, Clients, Environment, and Community. How We Behave: We are: Constantly Improving | Acting in Humility | Living a Life of Servanthood | Relentlessly Pursuing Excellence But what does this really mean? In short, no task is "beneath" you. It's our job to make sure the next guy or gal has enough toilet paper. We all have chores; even our CEO can be found cleaning/stocking bathrooms! Being a part of the ER2 Family means you... Respect your peers and place of work Strive to always set the next person up for success Seek out feedback in hopes to become better Give of yourself while expecting nothing in return If you can commit to those values… we cannot wait to hear from you! BEFORE YOU APPLY: Please be sure to check out our careers page at *************************** which explains our full hiring process so that you know what to expect! AFTER YOU APPLY: Please be sure to add ****************************** to your email contact list so you don't miss any communication from us! (Or else it could sit in your spam!) THE PERKS: Healthcare coverage for full-time employees - a comprehensive benefits package that includes medical, telehealth, dental, vision, and life insurance, short term and long term disability, supplemental accident and critical illness insurance, employee assistance program, BenefitHub discount program 401(k) with company match Competitive wages Welcoming, caring, and dedicated team members Fun culture with family-like vibes Paid Time Off Company Branded Attire Allowance Professional & Personal Growth and Development Opportunities Real Life Skills Training A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company! All ideas are welcome, everyone has a voice here - unused employee genius is a big waste! THE OPPORTUNITY: The IT Hardware Configuration & Refurbishment Technician is responsible for the setup, configuration, and refurbishment of IT assets. This role requires technical expertise, attention to detail, and the ability to work with various hardware and software systems. This is a full-time hourly (non-exempt) position, with starting pay of $20 an hour. Standard hours are M-F 8am - 5pm with a 1 hour lunch break. THE DAY TO DAY: Device Provisioning and Configuration Access and utilize IT Asset Management (ITAM) software for asset management Provision devices using automated deployment tools (e.g. Autopilot) Configure special builds on demand (e.g. for radiology or other specialized depts) Ensure all products are properly labeled with correct SKUs and asset tags Hardware Refurbishment Test, validate, and reimage equipment received from disposal jobs and ITAM returns Prepare refurbished equipment for redeployment Perform necessary repairs and upgrades on returned hardware Clean and sanitize equipment to meet quality standards Package equipment for redeployment when completed Quality Assurance Conduct thorough testing of configured and refurbished devices Verify functionality of all hardware components and installed software Ensure compliance with company standards and client specifications Documentation and Reporting Document RMA (Return Merchandise Authorization) details Submit RMA information to purchasers and vendors Maintain accurate records of all work performed on assets Generate reports on refurbishment activities and asset status Warranty Management File warranty claims for defective equipment Track warranty claim status and follow up as necessary Coordinate with vendors for warranty repairs or replacements Inventory Management Assist in maintaining accurate inventory of spare parts and components Report low stock levels of frequently used parts Organize and manage the technical work area Technical Support Provide technical guidance to other team members when needed Troubleshoot hardware and software issues Escalate complex problems to appropriate IT teams Process Improvement Identify and suggest improvements to refurbishment and configuration processes Stay updated on new technologies and best practices in IT asset management Participate in training sessions to enhance technical skills Compliance and Security Adhere to data security protocols when handling assets Ensure proper data wiping procedures are followed for all refurbished devices Comply with environmental regulations for proper disposal of electronic waste Collaboration Work closely with the ITAM Inventory team to coordinate asset flow Communicate effectively with project managers and clients regarding special configurations Assist in training new team members on technical procedures THE VITALS: 1+ years of experience in IT hardware configuration and refurbishment Strong knowledge of Windows and Mac operating systems Familiarity with automated deployment tools (e.g. Autopilot) Experience with various hardware components and their installation Understanding of IT asset management principles Strong problem-solving and analytical skills Excellent attention to detail Good communication skills PHYSICAL REQUIREMENTS: The ability to stand in one place for extended periods of time without fatiguing. Ability to work and look at a computer screen for extended hours per day. Ability to sit and/or stand for consecutive hours. Ability to lift/push/pull 50+ lbs. OTHER REQUIREMENTS: Legally authorized to work in the United States. The ability to speak/read English fluently. The ability to pass a drug test. The ability to pass a background screening with no prior convictions related to theft or cybercriminal activity. ER2 i

Part-time Description We are seeking an intern to assist us in Jira Administrator functions. This role involves managing, configuring, and administering our Cloud Jira instance to optimize our project management and collaboration processes. The ideal candidate should have the aptitude in application software although no experience is required. Responsibilities System Administration & Configuration: Manage, configure, and support Jira Software. Tailor Jira workflows, screens, fields, and permissions to align with business processes. Develop and maintain automation rules using Jira automation features. Integrate Jira with other tools (e.g., Zephyr, Easy Vista, external databases). Workflow Design & Customization: Create and optimize Jira workflows for complex, high-impact projects. Define conditions, validators, and post-functions for workflow transitions. Troubleshoot and resolve issues related to workflows and configurations. Application Support: Provide support and training to users on Jira best practices. Assist in evaluating and testing Jira plug-ins, managing licensing, and configuring new features. Project Management & Documentation: Collaborate with business stakeholders to gather requirements and provide Jira solutions that meet project needs. Document all customizations and configurations for future reference and troubleshooting. Create training materials and conduct Jira demonstrations for project teams Internship Terms: Duration: 3 months Rate: $18 hourly rate Requirements Currently attending a community college or university having attained at least sophomore status, currently enrolled as an information technology or computer science major Strong attention to detail Ability to maintain utmost confidentiality in virtually all aspects of work Possess clear, concise oral and written communication skills Strong initiative and solid judgment skills Self-motivated, driven student must have advanced exploration skills and a strong desire to learn new systems and work within a team environment Ability to work independently and a self-starter who is not afraid to ask questions SQL is a plus or understand how it works Willingness to learn about automation rules and workflow customization

Crafco has an opening for an Production Support Materials Technician at our equipment plant in Chandler, AZ. The Production Support Materials Technician is responsible for the efficient offloading, handling, verification, and storage of all incoming materials. This role is crucial in ensuring that the manufacturing departments are supplied with the necessary parts, subassemblies are stored properly, and inventory is accurately maintained. This position offers a competitive salary with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Dental, Vision, Short- & Long-Term Disability, Holiday, Personal & Sick Time, Maternity Leave and more. Specific Duties: Responsible to safely and properly unload and store designated incoming materials verifying identification and quantity of materials. Responsible for inspecting steel at receipt/reject. Good knowledge of raw steel is useful. Inspect shipments for discrepancies or damage and report any issues promptly. Store materials in designated areas only. All parts, materials, and equipment must remain within designated red line storage areas. DO NOT place materials against the building or other items. Responsible to supply to shop floor designated parts and move from shop floor designated subassemblies and properly store in assigned Shall operate forklifts, carts and other equipment always in a safe responsible Computer experience necessary. MS Office and SAP a plus. Responsible for the accuracy, completeness and timeliness of all required paperwork and performance of assigned duties. Shall assist in cycle counts, physical inventory, pulling of parts for orders, storage of parts. Keep inventory organized and in the correct part number location. Assign all raw material jobs to the proper work Load each workstation to ensure high operator and machine efficiency. Expedite material shortages. Responsible for rotation of stock and obsolete Job responsibilities require 80% to 90% working outside. Charge propane tanks when needed. All tasks are to be performed with a spirit of cooperation, showing respect and support for teammates to foster a collaborative work environment. Qualifications: High School Diploma. 3 years relevant experience preferred Strong collaboration skills to support a team-oriented work environment. Ability to communicate effectively and professionally with supervisors, coworkers, and other departments. Familiarity with inventory management and material storage procedures. 2-3 years of experience operating a sit-down propane forklift. Computer experience necessary. MS Office and SAP a plus. Ability to inspect shipments for discrepancies or damage and report issues promptly. Strong organizational skills to ensure materials are safely stored in designated areas and there is no damage to surrounding buildings or materials. Cleanliness, organization of work area, plant areas and equipment. Ability to complete and maintain accurate paperwork and records. Use of measuring tape and measuring gauge. Can lift 50 lbs. Capable of lifting, carrying, and moving materials as required. Demonstrated performance of assigned duties safe, professional manner, cooperative attitude and positive interfacing with other departments. Able to work as a team. The loading, unloading and storage of materials should be done in a safe, appropriate manner. Timeliness of moving finished goods to the yard and its organization. Responsible for the cleanliness and mechanical condition of the forklift. Attendance and conformance with company operational and personnel procedures and policies. Able to work 6:00-2:30 Monday through Friday. Able to work overtime, if required. Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test, background check, and MVR..

Crafco has an opening for an Production Support Materials Technician at our equipment plant in Chandler, AZ. The Production Support Materials Technician is responsible for the efficient offloading, handling, verification, and storage of all incoming materials. This role is crucial in ensuring that the manufacturing departments are supplied with the necessary parts, subassemblies are stored properly, and inventory is accurately maintained. This position offers a competitive salary with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Dental, Vision, Short- & Long-Term Disability, Holiday, Personal & Sick Time, Maternity Leave and more. Specific Duties: * Responsible to safely and properly unload and store designated incoming materials verifying identification and quantity of materials. Responsible for inspecting steel at receipt/reject. Good knowledge of raw steel is useful. * Inspect shipments for discrepancies or damage and report any issues promptly. * Store materials in designated areas only. All parts, materials, and equipment must remain within designated red line storage areas. DO NOT place materials against the building or other items. * Responsible to supply to shop floor designated parts and move from shop floor designated subassemblies and properly store in assigned * Shall operate forklifts, carts and other equipment always in a safe responsible * Computer experience necessary. MS Office and SAP a plus. * Responsible for the accuracy, completeness and timeliness of all required paperwork and performance of assigned duties. * Shall assist in cycle counts, physical inventory, pulling of parts for orders, storage of parts. Keep inventory organized and in the correct part number location. * Assign all raw material jobs to the proper work Load each workstation to ensure high operator and machine efficiency. * Expedite material shortages. Responsible for rotation of stock and obsolete * Job responsibilities require 80% to 90% working outside. * Charge propane tanks when needed. * All tasks are to be performed with a spirit of cooperation, showing respect and support for teammates to foster a collaborative work environment. Qualifications: * High School Diploma. * 3 years relevant experience preferred * Strong collaboration skills to support a team-oriented work environment. * Ability to communicate effectively and professionally with supervisors, coworkers, and other departments. * Familiarity with inventory management and material storage procedures. * 2-3 years of experience operating a sit-down propane forklift. * Computer experience necessary. MS Office and SAP a plus. * Ability to inspect shipments for discrepancies or damage and report issues promptly. * Strong organizational skills to ensure materials are safely stored in designated areas and there is no damage to surrounding buildings or materials. * Cleanliness, organization of work area, plant areas and equipment. * Ability to complete and maintain accurate paperwork and records. * Use of measuring tape and measuring gauge. * Can lift 50 lbs. Capable of lifting, carrying, and moving materials as required. * Demonstrated performance of assigned duties safe, professional manner, cooperative attitude and positive interfacing with other departments. Able to work as a team. * The loading, unloading and storage of materials should be done in a safe, appropriate manner. * Timeliness of moving finished goods to the yard and its organization. * Responsible for the cleanliness and mechanical condition of the forklift. * Attendance and conformance with company operational and personnel procedures and policies. * Able to work 6:00-2:30 Monday through Friday. Able to work overtime, if required. Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test, background check, and MVR..