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  • Biomedical Technician / Equipment Support Specialist - Information Systems

    Blue Water Thinking

    Technical support specialist job in Danville, IL

    Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center 1900 E Main St Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $55,000 - $90,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge
    $55k-90k yearly 13d ago
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  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in Danville, IL

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $57k-79k yearly est. 9d ago
  • Biomedical Technician/Equipment Support Specialist-Information Systems

    Veterans Engineering

    Technical support specialist job in Danville, IL

    Job Description Veterans Engineering is seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Requirements A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
    $39k-66k yearly est. 26d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Terre Haute, IN

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $28k-37k yearly est. 6d ago
  • IT Support Specialist

    Dimond Bros. Insurance 4.0company rating

    Technical support specialist job in Paris, IL

    Job Summary: Dimond Bros Insurance is seeking an organized, proactive IT Support Specialist to deliver on-site technical support across multiple office locations. Responsibilities include troubleshooting, system maintenance, and ensuring smooth IT operations. This role involves regular travel to new and existing sites in a fast-paced, dynamic environment. Pay Range: $40,000 - $55,000 Key Responsibilities: Deliver on-site IT support across multiple office locations. Troubleshoot hardware, software, network, and system issues. Install and configure workstations, servers, printers, and other equipment. Provide employee training on IT systems and applications. Maintain system security, perform updates, and ensure compliance. Support office relocations, new site setups, and technology upgrades. Assist with backups, disaster recovery, and preventive maintenance. Collaborate on IT infrastructure improvements and initiatives.
    $40k-55k yearly 26d ago
  • IT Support Specialist

    Kratos Defense and Security 4.8company rating

    Technical support specialist job in Crane, IN

    Medical, Dental & Vision Insurance CoverageLife/ADD & Short/Long Term Disability Insurance 401(k) Savings PlanEmployee Stock Purchase Plan (ESPP) Paid Time-Off (PTO) HolidaysEducation Reimbursement
    $57k-73k yearly est. 60d+ ago
  • Field Tech Support

    Echostar 3.9company rating

    Technical support specialist job in Terre Haute, IN

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.00/Hour
    $20 hourly 5d ago
  • Tier 3 IT Support Specialist

    Indiana State University 3.8company rating

    Technical support specialist job in Terre Haute, IN

    Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position. The review of applications will begion on November 21, 2025 and will continue until the position is filled. Position Details Position Details About the Institution Indiana State University is a Tier 2 national University with a Carnegie classification of doctoral/research. Nationally ranked and accredited, we are in Terre Haute, IN and have been recognized by the Princeton Review and the Wall Street Journal among the best universities in the Midwest. Indiana State is one of the most diverse college campuses in Indiana and home to a welcoming community of students, faculty, and staff representing nearly every U.S. state and 36 countries around the world. Our beautiful, active, pedestrian-friendly campus is located within walking distance of local shops, restaurants, and activities in Terre Haute's historic downtown district. Situated near the Indiana-Illinois border, we are located 70 miles southwest of Indianapolis and within a few hours of major metropolitan centers in St. Louis, Chicago, and Louisville. On campus, there are 160 student-run organizations, an expansive Student Recreation Center, a Performing Arts Series, and University Speakers Series, among other attractions. Indiana State Athletics, known as the "Fighting Sycamores," fields 15 NCAA Division I athletic teams in the Missouri Valley Conference. Ranked nationally for social mobility, Indiana State University transforms the lives of our students through experiential learning, community engagement, and career readiness, serving as a dynamic educational partner for businesses and industries throughout the Midwest. Our faculty provide instruction in small class sizes that provide opportunities for personalized instruction and feedback. Indiana State supports and recognizes faculty research and scholarship, providing an internal grants resource pool and other forms of support, and awarding faculty research honors each spring. Indiana State University is a place of belonging where students, faculty, and staff learn, thrive, and grow together. Indiana State University is an equal opportunity employer, and we are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our employment application process. Comments to Applicants Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position. The review of applications will begion on November 21, 2025 and will continue until the position is filled. Job Title Tier 3 IT Support Specialist Department Office of Information Technology Work Schedule Monday - Friday 8:00am - 4:30pm Additional hours may be required. This is a fully on campus position. Notice of Vacancy Number 25-00283 Desired Start Date 11/11/2025 Open Date 11/14/2025 Close Date Open Until Filled Yes Job Category Staff-Exempt Professional Job Type Staff - Full-Time Pay Grade 11 Hourly Rate or Salary Range Commensurate with Experience Benefits Associated with this Position * Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage. * Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date. * TIAA Retirement Contributions: Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU. The contributions are vested immediately. There are 40 investment options from which to choose. * TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days. * Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years. * Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full-time staff who are full-time degree seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten (10) semesters. * Sick Leave: Accrued at a rate of 12 days per fiscal year with unlimited accumulation. * Vacation: Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year Optional Benefits * Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children. * Voluntary Vision Plan: May enroll within the first 31 days of employment date. Job Summary/Basic Function The role involves resolving complex issues escalated from the Tier 2 support team and completing assigned tickets efficiently. The candidate will maintain technical proficiency in ISU enterprise systems, disseminate knowledge among the customer support team, and assign applications and permissions to users using centralized application management tools. Additionally, the role includes assisting MDM administrators with testing and deploying new system configurations and applications, collaborating with system administrators to identify and implement long-term solutions for recurring issues, and investigating new technology and software for use by faculty, students, and staff. Other duties may be assigned as needed. Specific Responsibilities Address and resolve advanced technical problems escalated from the Tier 2 support team. * Efficiently manage and complete assigned support tickets to ensure timely resolutions. * Stay current with the latest developments in ISU enterprise systems and disseminate this knowledge to the customer support team. * Assist Mobile Device Management (MDM) administrators with testing and deploying new system configurations and applications, particularly using Microsoft Intune. * Work closely with system administrators to identify recurring issues and implement long-term solutions. * Research and evaluate new technology and software for potential use by faculty, students, and staff. * Provide training sessions to Tier 2 support staff to enhance their technical skills and knowledge. * Perform other tasks as assigned to support the overall efficiency and effectiveness of the university. Required Relevant Education & Experience Education: 4-year degree in Computer or Technology related field or equivalent in professional certificates from AWS, Cisco, CompTIA, Google, HDI, IAPP, ISACA, ISC2, ITIL Foundation, or Microsoft Experience: 5 Years in an IT support related field OR Education: High School diploma or GED Experience: 10+ years in an IT support related field Required Field(s) of Study No field of study required Preferred Relevant Education and Experience Bachelors degree and 2-3 years of relevant experience Supervisory Responsibilities Has authority or responsibility over staff employees, students, or graduate assistants on a regular basis and may be a direct supervisor. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations A+ Certification, Microsoft Certifications Preferred Other Certificates, Licenses and Registrations CompTIA Network+, CompTIA Security+, Microsoft Certification AZ-900 Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Experience in an educational environment preferred, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community Other Knowledge, Skills and Abilities Experience with Microsoft Cloud Tools Qualifications & Disclaimer To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. NCAA Guidelines All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department. No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU. Position Reappointment Required No Job Duties Essential Duties and Responsibilities Resolve complex issues escalated from the Tier 2 support team Essential Duties and Responsibilities Complete assigned tickets Essential Duties and Responsibilities Maintain technical currency in ISU enterprise systems and disseminate knowledge among the customer support team Essential Duties and Responsibilities Assist MDM administrator(s) with the testing and deployment of new system configurations and applications Essential Duties and Responsibilities Collaborate with system administrators to identify recurring issues and implement long-term solutions Essential Duties and Responsibilities Investigate new technology and software for use by faculty, students and staff. Essential Duties and Responsibilities Performs other duties as assigned. Applicant Documents Required Documents * Resume * Cover Letter/ Letter of Application * References Optional Documents * Letters of Recommendation Supplemental Questions Required fields are indicated with an asterisk (*). * * Do you possess a minimum of a 4-year degree in a computer or technology related field or an equivalent in professional certificates and 5 years of experience in this field OR a High School diploma or GED with 10+ years of experience in this field? * Yes * No
    $30k-38k yearly est. 59d ago
  • TDOT TECHNICAL COORDINATOR 1 - 01062026-73989

    State of Tennessee 4.4company rating

    Technical support specialist job in Bruceville, IN

    Job Information State of Tennessee Job Information Opening Date/Time01/06/2026 12:00AM Central TimeClosing Date/Time01/19/2026 11:59PM Central TimeSalary (Monthly)$5,100.00 - $6,373.00Salary (Annually)$61,200.00 - $76,476.00Job TypeFull-TimeCity, State Location Knoxville, TN Nashville, TN Chattanooga, TN Jackson, TN DepartmentTransportation LOCATION OF (4) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, KNOX COUNTY, DAVIDSON COUNTY, MADISON COUNTY, HAMILTON COUNTY These positions are in the Environment Division - Regions 1, 2, 3, & 4 - Region Preconstruction Section. For more information, visit the link below: ********************************************************************************************************************************** These positions have a starting salary of $5,119 monthly/$61,428 annually. Qualifications Education and Experience: An associate or bachelor s degree in a related field of study and three (3) years of demonstrated competency in a related technical discipline. OR Education equivalent to graduation from high school and five (5) years of demonstrated competency in a related technical discipline. Necessary Special Qualifications * Some positions within this classification may require candidates possess and maintain a Class D driver's license valid to operate vehicles in the State of Tennessee * Some positions within this classification may require candidates to possess and maintain, or obtain at their own expense and within 11 months of hire or promotion to this classification, a Class A Commercial Driver's License with an N endorsement without a Code O restriction (Code 52 restriction is allowable) that is valid in the State of Tennessee. KNOWLEDGE, SKILLS, ABILITIES, and COMPETENCIES * Knowledge of the Tennessee Manual on Uniform Traffic Control Devices (MUTCD) * Knowledgeable in laboratory safety procedures * Knowledgeable in required environmental procedures * Knowledgeable in administering contracts * Skilled in report and form writing * Highly skilled in the use of objective thinking by focusing on relevant details and weighing the outcomes of different options to make decisions and resolve issues. * Ability to communicate effectively * Ability to follow verbal and written instructions * Ability to use computers and applicable programs, applications, and systems * Ability to recognize and take precaution for potential hazards * Ability to maintain effective work relationships with individual and groups, both internal and external * Ability to provide tailored instruction and teaching methods that accommodate the differing learning styles of others * Ability to analyze a process and offer actionable feedback on how to improve the process effectiveness, quality, and efficiency * Ability to effectively manage multiple tasks simultaneously * Ability to set and manage timelines and priorities to complete the work that has been assigned * Ability to provide strong customer service to internal and external customers. Conditions of Employment * Where a position requires a CDL, you must pass a drug test prior to employment. Commercial drivers and safety impact employees will be subject to additional drug and alcohol testing during employment. * Incorporating overtime, weekends, and night shifts into their schedules as work schedules dictate * Extended durations outdoors in extreme weather conditions * Working in and around construction and vehicular traffic * Walking on uneven terrain * Climbing ladders and construction scaffolding * Carrying equipment and samples in excess of 25 pounds * Driving long distances are required as part of daily duties * Performing work in which personal protective equipment will be required to be worn * Overview This is the first of the two technical coordination levels within the Engineering Technician classification series. This position is primarily responsible for supporting the coordination of the technical aspects of transportation projects and programs. Depending on the division and discipline of TDOT where this classification is used, its work could be relegated to project specific activities; data analysis and reporting; compliance and contract fulfilment; sampling, testing, surveying, and calculation; and traffic, work zone, and work site safety. The TDOT Technical Coordinator 1 could spend extensive periods of time in the office utilizing computer programs to complete the duties required and must be technically competent in the development of reports, technical drawings, data analytics, and the analysis of plans documents to create deliverables used in the acquisition of real estate. Effective communication skills, both verbal and written, and the ability to professionally interact with internal and external customers are required. Positions in this classification may serve as a mentor in supporting career development and cultivating communication and leadership skills of others at TDOT. The TDOT Technical Coordinator 1 is required to work independently with limited supervision. The TDOT Technical Coordinator 1 may work in the field, a laboratory, or within industrial plant sites where personal protective equipment is required. Responsibilities NOTE: The job responsibilities listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. Project Specific Activities: * Conducting project specific research for multiple phases of the project life cycle * Developing project estimates and project schedules * Performing project documentation close outs as required by federal and state agreements to ensure all invoices are paid timely and accurately, all unused funds are released for use on other projects and any monies due TDOT are captured before contract time frames, legal standing, and financial bonding guarantees are released Data Analysis & Reporting: * Analyzing data sets derived from research and developing recommendations * Developing transportation infrastructure reports, specifications, plans and contract documents for review and approval by the appropriate engineering discipline * Analyzing outcomes to provide feedback and recommendations on existing specifications and plans to improve the quality of the products and services provided * Reading complex technical documents and plan sets to extract needed information to develop property boundaries, cost estimates, project schedules, and permit requirements * Operating equipment to collect, analyze, and present data * Processing complex data sets to produce required deliverables Compliance & Contract Fulfilment: * Analyzing and processing permits for compliance * Conducting field inspections * Providing administrative oversite and documenting daily activities to ensure that all consultants, contractors, and vendors provide the products and services as negotiated * Reviewing and approving progress reports * Completing invoicing and payments to consultants, contractors, vendors, and utility companies * Reading, interpreting, and applying federal and state statutes related to transportation activities including transportation planning, right-of-way, utilities, design, construction, materials acceptance, outdoor advertising, environmental considerations, and consultant acquisition * Assisting internal and external customers in identifying, documenting, and resolving highly complex issues Samples, Tests, Surveys, & Calculations: * Performing complex laboratory sampling and testing of materials and components used in transportation infrastructure projects * Operating various land surveying equipment and measuring equipment to document volumetric quantities * Performing complex calculations using discipline specific computer programs and cloud-based technologies * Performing testing, measurements, and calculations to meet the appropriate ASTM, AASHTO, and departmental specifications * Operating various survey equipment to set line, grade, perform route surveys, and project control Traffic, Work Zone, & Work Site Safety: * Prioritizing and incorporating safe practices into daily activities * Developing and implementing traffic control and work zone traffic safety plans per MUTCD and TDOT's policies, specifications, and guidelines * Ensuring compliance with work site safety plans for industrial plant sites and laboratory facilities * Safely and effectively operating light and heavy-duty vehicles and equipment necessary to remove snow and ice from highways and bridges and to complete other field operations Performs other job responsibilities as assigned
    $61.2k-76.5k yearly 6d ago
  • IT Technician-NonEx

    Churchill Downs Inc. 4.6company rating

    Technical support specialist job in Terre Haute, IN

    Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars. Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track! At Terre Haute Casino Resort, we know success starts with you our valuable team members. That's why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play. * Company Benefits Include: * 401k Plan with company match * Employee Stock Purchase Plan (15% discount) * Health, Dental, & Vision Insurance * Flexible Spending Account * Health Savings Account * Company Paid Short-Term and Long-Term Disability Plans * Company Paid Basic-Term Life Insurance * Paid Time Off * Tuition Reimbursement ($5,200 per year for undergrad and graduate course work) * A Variety of Team Member Discounts including: * Ford Affiliate Program * Verizon * AT&T * TicketsAtWork * Skechers * Sherwin Williams * Meal Discounts * Fun Team Member Events * Company-Sponsored Volunteer Opportunities * Team Member Recognition Program * Advancement opportunities and the chance for further professional development are also available. JOB SUMMARY Information Technology technicians support all PC users, all pc hardware, and all related applications. This position ensures all team members can access the required technology and information required for their respective job functions. ESSENTIAL DUTIES AND RESPONSIBILITIES The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a general illustration. * Provide stellar customer service to all team members, vendors, and guests of Terre Haute Casino Resort. * Provides 24/7 on-call support for complex and critical computer application problems and issues. * Offers support to the Information Technology staff for duties as assigned. * Performs all duties necessary to ensure high reliability of users and computer systems, as assigned. * Review and adhere to all Information Technology policies, internal controls and standard operating procedures set forth by Churchill Downs Inc. and Terre Haute Casino Resort. * Must complete a minimum of 20 hours of training quarterly in an area related to Information Technology, Casino Operations, Customer Service, Productivity, Management or Leadership, as assigned and approved by the Senior Director of Information Technology. * All other duties as assigned. REQUIRED SKILLS AND ABILITIES SKILLS AND KNOWLEDGE Required * Stellar verbal communication skills suitable for a professional and fast-paced environment. * Type 50 WPM * Advanced Knowledge of Microsoft Active Directory * Advanced Knowledge of PC Components * Advanced Knowledge of Windows Server 2016 & Up Preferred * Casino Gaming Experience * Aristocrat Oasis Administration * Project Planning PHYSICAL DEMANDS * Regularly required to stand, walk, kneel, reach with arms and hands, bend, crawl in small spaces and have the ability to lift up to 50 pounds. * During project prep and go live weeks, the schedule is subject to change to accommodate the demands of the current project, as determined by the department or project leadership. * Schedules are subject to change to accommodate business needs. EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE Minimum of 3 years performing day-to-day end user support in a Microsoft Windows 10 environment, or a minimum combination of 3 years of related education and work experience. SKILLS AND KNOWLEDGE Required * Stellar verbal communication skills suitable for a professional and fast-paced environment. * Type 50 WPM * Advanced Knowledge of Microsoft Active Directory * Advanced Knowledge of PC Components * Advanced Knowledge of Windows Server 2016 & Up Preferred * Casino Gaming Experience * Aristocrat Oasis Administration * Project Planning PHYSICAL REQUIREMENTS & WORKING CONDITIONS WORKING CONDITIONS The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job with or without reasonable accommodations. The employee is frequently exposed to second hand tobacco smoke, fumes or airborne particles. The noise level in the work environment ranges from moderate to high. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision. Already Work Here? Here's a link to apply internally: Employee Login
    $24k-31k yearly est. 34d ago
  • Tech II, Deskside Support

    GXO Logistics Supply Chain, Inc.

    Technical support specialist job in Clayton, IN

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. We're transforming logistics through technology, investing hundreds of millions of dollars every year in IT. As Deskside Support Technician II, you will be responsible for supporting and troubleshooting the GXO end-user environment, and for executing device life cycle management activities, including provisioning, fulfilling, deploying, supporting, and dispositioning assets. Become a part of our rapidly growing, dynamic team and we'll give you the tools and support to build a rewarding career. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: • Troubleshoot and resolve Tier 2 and 3 escalated technical issues • Maintain and manage workload through computerized ITSM ticketing and tracking system • Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices • Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues • Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook What you need to succeed at GXO: At a minimum, you'll need: • 1 year of experience supporting end-user equipment and telephony equipment • Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse Or supply chain environment It'd be great if you also have: • Associate degree, bachelor's degree or vocational training in a technical field of study • 3 years of Warehouse experience supporting end-use equipment We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
    $57k-86k yearly est. 7d ago
  • CCBHC Peer Support Specialist

    Hamilton Center 3.4company rating

    Technical support specialist job in Terre Haute, IN

    The CCBHC Peer Support Specialist must be able to complete and verify completion of state-approved training program and passing score on certification exam within six months of hire date. The CCBHC Certified Peer Support Specialist will provide case coordination, outreach, and advocacy services to individuals entering CCBHC. The CCBHC Certified Peer Support Specialist will provide initial screening and referral services to assist the consumer in connecting to needed resources. The CCBHC Certified Peer Support Specialist may assist in conducting initial health screenings and development of a coordinated treatment plan. These clinics are required to provide a comprehensive set of services for children and adults including 24/7 crisis services; outpatient mental health and substance abuse treatment services; immediate screenings, risk assessments, and diagnoses; and care coordination with emergency rooms, law enforcement, and veteran groups. The CCBHC model provides an integrated model for care delivery to reduce overall healthcare costs and improve patient outcomes. Under Supervision, the CCBHC Certified Peer Support Specialist (PSS) provides peer support services, services as a consumer advocate, provides consumer information and peer support for Consumers in crisis, outpatient, or inpatient settings. The PSS performs a wide range of tasks to assist consumers in regaining control over their lives and recovery process. The PSS will model competence in recovery and coping. Essential Duties/Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Following the guidelines set by the employer, the PSS will interact safely and effectively with Consumers to: Assist Consumers in articulating personal goals for recovery Assist Consumers in determining reasonable and holistic steps moving toward recovery Assist Consumers in identifying barriers to recovery goals Assist Consumers in identifying personal strengths in daily living and recovery skills Observe and reinforce positive progress that Consumers make toward recovery goals Teach problem-solving skills Teach Consumers to identify and combat negative self-talk Teach Consumers how to identify and overcome fears Support the vocational choices Consumers make and assist them in overcoming job-related anxieties and conflicts. Assist Consumers in building social skills by demonstrating and reinforcing proper conduct and respectful interaction. Attend treatment team meetings and medication appointments as requested to represent the needs and perspectives of the Consumer. Utilize his/her/their unique recovery experience to teach and role model the value of every individual's recovery experience. Maintain effective coping and self-help techniques Continue to develop professional skill by maintaining certification through required coursework. Attend relevant seminars, staff in-service trainings whenever offered Investigate community resources for appropriateness of services to Consumers Maintain confidentiality of information Maintain appropriate professional boundaries with Consumers and avoid dual relationships within the community. Support treatment team objectives and strategies Fulfill documentation requirements of employer accurately and within 24 hours of service end time. Use inclusive, culturally appropriate language and attitudes with all consumers and staff Meet job expectations as specified in the Employee Handbook Interact with Consumers, observe behaviors and communicate significant observations to managers. Document information regarding Consumer care and behavior as required in policy and procedure. Administer, document, store, and remit Consumer's drug oral/urine screens Enter and retrieve data using computer or terminal Maintain administrative files and records Monitor to ensure maintenance of a clean, orderly, and safe environment: report needs for repair and maintenance to appropriate staff. Maintain open and regular communication with manager and other agencies involved in Consumer's care. Notify staff and assist in responding to emergency situations. Conduct and assist with selected therapeutic activities assigned and document according to policy and procedure. OBHP qualified staff will be expected to participate in the required clinical supervision. Completion of HCI OBHP training modules within 90-days of hire or after transferring into an OBHP position. Minimum Qualifications/Requirements Must be 18 years of age or older. Must have a minimum of a high school diploma or GED. Individual living in recovery with a mental health and/or substance use condition; and/or family member to another person living with a mental health and/or substance use condition. Must be maintaining healthy recovery from mental illness and/or addiction for a minimum of one year. Must have excellent interpersonal communication skills and the ability to meet written communication requirements. Must be able to complete and verify completion of state-approved training program and passing score on certification exam within six months of hire date. Certificates, Licenses, Registration Valid driver's license in accordance with HCI Motor Vehicle Policy. Maintain current American Red Cross CPR/First Aid certification. Maintain current crisis prevention intervention (CPI) certification. Maintain current peer certification once obtained. Physical Demands PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate in person or by telephone. The employee must be able to travel to client locations. The employee is frequently required to stand, walk, reach, bend, and sit. Work Environment Subject to change depending on scheduled location. Conditions will vary depending on the continuum of treatment from hospital, residential, and community settings. 40+ hour work week Overtime rate after 40 working hours On call schedule in support of crisis Nights and weekends periodically Most of the work of the CCBHC Certified Peer Support Specialist is done out in the community and within the office setting with Consumers. Conditions such as safety, cleanliness and comfort vary widely. Conditions of Employment Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter Completion of MMR, Varicella, influenza and coronavirus vaccine Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use. Completion of Center-wide orientation and ALL required paperwork prior to reporting for work Demonstrated computer literacy through successful completion of pre-employment testing may be required. Completion of HCI Commitment to Quality Training, Trauma Informed Care, and e-learning Successful completion of New Employee Department Checklist within 90 days of employment Attendance at all mandatory staff development and training Successful completion of a six-month on-the-job orientation period Participation in payroll electronic deposit Adherence to Compliance Program Plan Satisfactory reference and background investigation checks. Satisfactory completion of an Indiana Department of Child Services Criminal fingerprinting background, Indiana State Criminal History Check, Sex and Violent Offender Registry, Child Protection Services History and Local law enforcement agency checks at the time of hire and every four years (or at contract renewal when applicable) for any employee that has direct contact on a regular and continuing basis DCS consumers. Complete Recovery Works Training Successful completion of EMR orientation/training. Successful completion of Initial Competency Assessment within the first 30 days of employment Successful completion of Mental Health First Aid Successful completion of all drug screen procedures training from outside agency Successful completion of Annual PES Adherence to all policies, procedures, rules and regulations set forth by Hamilton Center, Inc. Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair pay decisions about jobs.
    $30k-37k yearly est. 60d+ ago
  • IT Helpdesk Support Specialist

    Taghleef Industries 3.8company rating

    Technical support specialist job in Rosedale, IN

    Job Description For more than 20 years, Taghleef Industries, Inc., has built a reputation as one of the world's largest and most recognized industry leaders in specialty BOPP (Biaxially Oriented Polypropylene) films. This reputation is a result of superior quality of our products and our people. IT Helpdesk Support Specialist The IT Support Helpdesk is responsible for providing the first through some third-tier support functions to his / her end users. A core function of this role is the maintenance and support of client software installed on the desktop, laptops, tablets, as well as hardware support. The successful team member will be required to provide excellent customer service and apply proven problem-solving skills to help identity, communicate, and resolve system issues in a timely manner to maximize the benefit of IT systems investments. Responsibilities: This position is responsible for providing first through third tier level support to a diverse group of end users for PC, server, mainframe applications and hardware via phone, email, IM, etc. on-site / hands-on support as necessary, as the first contact or level of support for the users within the region. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties as needed. Recommends systems modifications to reduce user problems. Install / uninstall all client software on end-user machines, according to the licensing compliance and the IT Manager authorization, including copying all existing business files from the old unit to new. Configure and support the hardware and configuration of printers for the different end-users. Create new users, as well as remove all Ti-NA site users in Active Directory, Exchange, and Office 365 when security forms are submitted for new and termination of accounts according to the Onboarding, Change, and Offboarding procedure. Add, remove, or modify Outlook/Exchange permission for users, such as calendar perms, departed employee mailbox access, etc. according to the tickets raised and approval. Provides 24/7 On-Call Support as necessary. Responsible for submitting purchase requisition, ordering, and setting up all PC's, solid-state units, tablets, scanners, mobile phones, printers, etc. as required for each responsible location. Manage the mobile phones in the US, through the order, activate, and configure/setup mobile devices, including the installation of Company controls for security; as well as monitor individual plans if changes need to be made to accounts. Helps oversee the billing / transfer responsibilities for both Taghleef and employee if / when they leave the company in partnership with Human Resources approval. Contact vendors for support on warranted items and take the necessary steps to get the faulty hardware replaced. Removing, formatting, and/or destroying old hard drives from PC's and disposing of computers, printers per Company guidelines. Document all the solutions provided for Helpdesk tickets as part of the database. Performs other related duties as required and assigned. Requirements: BS Degree in Information Technology, Computer Science, or equivalent work experience Knowledge of all aspects of Microsoft Windows operating systems (mixed versions), mobile devices, and printer support. Knowledge of Office 365, Exchange, and Intune Strong troubleshooting and problem-solving skills are required Flexible (ability to work alternate schedule, off-hours, nights, and weekends as needed) Avid learner Strong customer focus Ability to work on multiple tasks/project Ability to organize, coordinate and manage work volume Excellent verbal and written communication skills Must work well in a team environment and/or as an individual contributor Taghleef is a Drug Free Workplace - Must pass pre-employment drug screen and background check. Taghleef offers a solid track record of growth and expansion in the food packaging industry as well as a competitive benefits package including paid time off, paid holidays, health/prescription, dental and vision insurance, both short and long-term disability coverage, basic life insurance, additional life insurance amounts available including spouse and dependent child coverage through payroll deductions, flexible spending accounts, company funded heath savings accounts, fitness reimbursement, tuition assistance and 401(k) with a company match. Taghleef Industries, is committed to fostering an inclusive workplace. We welcome applicants of all backgrounds and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other trait protected by law.
    $33k-43k yearly est. 6d ago
  • Biomedical Technician/Equipment Support Specialist

    Veterans Engineering

    Technical support specialist job in Danville, IL

    Job Description Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of 5 years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
    $39k-66k yearly est. 27d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in Danville, IL

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Danville, IL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $28k-37k yearly est. 6d ago
  • Field Tech Support

    Echostar 3.9company rating

    Technical support specialist job in Crawfordsville, IN

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.00/Hour
    $20 hourly 5d ago
  • Computer Technician II

    Indiana State University 3.8company rating

    Technical support specialist job in Terre Haute, IN

    Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: ******************************************************************************************************* Position Details Position Details Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours. Comments to Applicants All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: ******************************************************************************************************* Notice of Vacancy Number ST2500390 Job Title Computer Technician II Job Category Regular Student Job Job Type Regular Student Jobs Position Class Code 82100 Student Employee Student Pay Grade 999 Hourly Wage/Salary 13.00 Job Summary/Basic Function This job will involve training for Computer Repair or Computer Acquisitions for the Technology Support Center. Specific Responsibilities Work Schedule Monday - Friday 7:30 am - 5:00 pm Desired Start Date 01/21/2026 Open Date 01/08/2026 Close Date 02/08/2026 Required Relevant Education & Experience High School diploma or GED Required Field(s) of Study Indiana State University student enrolled in at least 6 credit hours. Preferred Relevant Education and Experience NA Supervisory Responsibilities This job has no supervisory responsibilities. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations A+ Certification, Microsoft Certifications Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students, Must be comfortable networking with groups or individuals Other Knowledge, Skills and Abilities Advanced computer skills. Troubleshooting skills. NCAA Guidelines All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department. No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU. Job Duties Essential Duties and Responsibilities Troubleshoot and repair computers. Provide in-depth research into software and hardware issues. Manage the imaging and deployment of computers that meet University Standards. Provide training to faculty, staff, and students. Document issues, write tutorials, and monitor workflows. Individuals in this position will have obtained or be actively involved in obtaining a certification such as CompTIA A+, or similar. Career Readiness Competencies o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness. o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively. o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict. o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems. o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work. o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes. o Career and Self Development: Identify and articulate one's skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace. o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals' differences. Career Competencies Competency: Critical Thinking/Problem Solving Competency: Oral/Written Communications Competency: Teamwork/Collaboration Competency: Digital Technology Competency: Professionalism/Work Ethic Competency: Career and Self Development Competency: Career and Self Development Competency: Equity and Inclusion Applicant Documents Required Documents * Current Class Schedule Optional Documents * Resume Supplemental Questions Required fields are indicated with an asterisk (*). * * Are you currently in good academic standing with the University? * Yes * No * * Are you currently in good conduct standing with the University? * Yes * No * * Will you be available to work during the summer? * yes * no * * Are you able to work over breaks? (Open Ended Question) * * What is your expected graduation date? (Open Ended Question)
    $34k-43k yearly est. 4d ago
  • Biomedical Technician/Equipment Support Specialist-Information Systems

    Veterans Engineering

    Technical support specialist job in Danville, IL

    Veterans Engineering is seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Requirements A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
    $39k-66k yearly est. Auto-Apply 26d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Technical support specialist job in Crawfordsville, IN

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.00/Hour
    $20 hourly 5d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Terre Haute, IN?

The average technical support specialist in Terre Haute, IN earns between $28,000 and $74,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Terre Haute, IN

$46,000

What are the biggest employers of Technical Support Specialists in Terre Haute, IN?

The biggest employers of Technical Support Specialists in Terre Haute, IN are:
  1. Indiana State University
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