Technical support specialist jobs in The Woodlands, TX - 566 jobs
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Deskside Technician
Desktop Support #989372
Dexian
Technical support specialist job in Brookshire, TX
Job Title: Desktop SupportTechnician
Job Type: Full-Time
We are seeking a reliable and customer-focused Desktop SupportTechnician to provide first-line technicalsupport to end users in our Brookshire, TX location. The ideal candidate will have a strong foundation in IT fundamentals, excellent communication skills, and a CompTIA certification (A+, Network+, or equivalent).
Key Responsibilities
Provide technicalsupport for hardware, software, and peripheral issues
Troubleshoot issues related to Windows and/or mac OS systems
Support users with login issues, password resets, and basic account access
Install, configure, and maintain desktops, laptops, printers, and mobile devices
Escalate unresolved issues to Level 2 support teams as needed
Document incidents, requests, and resolutions in a ticketing system
Assist with new hire onboarding and equipment setup
Follow IT policies, procedures, and security best practices
Deliver professional and courteous support to all end users
Required Qualifications
CompTIA A+ certification (required)
(Network+ or Security+ is a plus)
Basic knowledge of:
Windows 10/11 (mac OS exposure a plus)
Microsoft 365 (Outlook, Teams, OneDrive)
Hardware troubleshooting (desktops, laptops, peripherals)
Strong verbal and written communication skills
Ability to work onsite in Brookshire, TX
Willingness to learn and grow in an IT support environment
Preferred Qualifications
Previous experience in a Help Desk or Desktop Support role
Familiarity with:
Active Directory (user accounts, password resets)
Ticketing systems (ServiceNow, Jira, Zendesk, etc.)
Remote support tools
Customer service or technicalsupport background
Work Environment
Onsite support in an office or warehouse environment
May require walking, lifting IT equipment (up to ~25 lbs)
Standard business hours; occasional after-hours support may be required
Compensation & Benefits
Competitive hourly rate or salary (based on experience)
Benefits package may include health insurance, PTO, and paid holidays
Opportunity for training, certification growth, and career advancement
$38k-53k yearly est. 1d ago
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Field Support Technician
Jobster LLC
Technical support specialist job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 3d ago
Technical Product Support Specialist
Digilock
Technical support specialist job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technicalsupport!
As a Technical Product SupportSpecialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 4d ago
IT Help Desk (On-Site)
Third Coast Bank 4.1
Technical support specialist job in Humble, TX
Job Description
IT Help Desk
Department: IT
Manager: IT Manager
This position will provide first level contact and provide resolutions to Bank IT issues. This position will manage multiple calls with help-desk software and resolve/assign tickets.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Fully support, configure, maintain and upgrade Bank's networks and in house servers
Properly escalate unresolved queries to the next level of support
Track, route and redirect problems to correct resources
Configured and set up workstations and laptops in accordance with the Banks policy
Maintained Active Directory, create and delete user accounts, and assigned different rights to users and groups within Bank operating systems
Create the Active Directory structure and mapped connections to printers and other peripheral devices
Create static IP addresses to specific computers and maintained records of all machines going to different users
Assist with assigning IP Addresses and re-imaging PCs, Laptops, and all other types of equipment
Monitor servers and Bank systems. Provide support to Branch and mobile device users
Analyze and provided troubleshooting on software and hardware issues
Resolve issues pertaining to computer workstation and network configuration.
Respond to a variety of queries pertinent to software, hardware, email configurations, computer-related questions, etc.
Install operating systems, software, antiviruses and patches.
Provide on-site support in Branch locations during startup/shut down to Bank standard operating systems and procedures, expediting issue resolution to ensure successful project outcomes
Conduct troubleshooting for installation of hardware/software, desktops, docking stations, laptops, VPN configuration, and NIC cards to enhance network connectivity and minimize down time.
Collaborate with Bank vendors/developers to plan and implement software releases, effectively communicating changes and providing expanded internal and external customer support
Analyzed data while listening and speaking directly to vendors, employees, clients, and customers to construct written recommendations and resolutions.
Compose and maintain technical documentation to expand knowledge base and provide resources for product support across all platforms.
Document and maintained I.T. processes and enforce network policies and procedures
Specify system requirements and design solutions
Research and make recommendations on server system administration
Supervisory Responsibility
This position has no supervisory responsibilities.
Position Type:
This position is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.
Travel:
Travel is expected for this position.
Work Environment:
This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers.
Physical Demands:
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
Mental Demands:
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Education and Experience:
BS degree in Information Technology, Computer Science or equivalent
Proven working experience in providing help desk support
Working knowledge of help desk software, databases and remote control
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
$36k-70k yearly est. 3d ago
Technology Support Analyst
Morgan, Lewis & Bockius 4.9
Technical support specialist job in Houston, TX
Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.
Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.
This position will reside in the Houston office and will work a daily schedule of 9:00 am - 5:30 pm CST.
Responsibilities Include:
Respond to end‑users and clients on technology-related issues and questions.
Support the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications.
Demonstrate proficiency with the firm's applications.
Provide Level 2 support for practice-group-specific hardware and software.
Perform software installations and upgrades.
Respond to and documents situations where standard procedures failed with software or hardware installations or upgrades.
Participate (with testing and documentation) in software pre-pilots, pilots and roll-outs.
Write technical articles for the internal knowledge base on identified issues, resolutions and workarounds and on locally managed applications.
Provide status reports to and communicate with the manager.
Perform detailed problem analysis and document issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated.
Communicate with, evaluate usage patterns of, and recommend “best practices” to attorneys and staff to ensure optimal use of the firm's technology based on knowledge of Firm technology.
Support Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations.
Perform desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs
Serve as a knowledgeable resource to team members within the office and the region.
Provide Mobility support and advanced troubleshooting for approved devices.
Maintain voice and LAN connections in closets and jacks.
Perform routine maintenance of servers and applications.
Resolve network hardware and software problems and coordinates with network engineers to correct issues/problems.
Deploy and support office telephone equipment.
Troubleshoot telephone issues and coordinate with Firm Telecom to correct problems.
Experience and qualifications:
Associate's degree (A.A) in a related field and minimum 3 years of experience in hardware and software support at a professional-services organization, or equivalent combination of education and experience.
Strong problem-solving skills, written and verbal communication and the ability to adapt to change and balance competing demands are required.
Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.
To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system. Microsoft Office Certification and/or A+ Certification are preferred.
#LI-Hybrid
Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or **********************************
If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
$90k-123k yearly est. Auto-Apply 33d ago
IT Help Desk Support (Level 1)
Employer Flexible 4.3
Technical support specialist job in Houston, TX
Employment Type: Full-Time
Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue, production, and growth by offering comprehensive services in human resources, payroll administration, employee benefits, and information technology. Founded in 2003 and based in Houston, Texas, Employer Flexible combines intuition with expertise to make a tangible impact on what matters most to our clients' organizations.
Job Summary:
We seek a motivated IT Help Desk Technician (Level 1) with 1-3 years of experience in computer hardware and networking to join our growing IT team. In this role, you will provide exceptional technicalsupport to internal users, troubleshoot hardware and software issues, manage IT assets, and track hardware inventory. This role is highly people-focused, requiring excellent communication skills and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
Respond to end-user support tickets and troubleshoot hardware and software issues, both remotely and on-site.
Set up, maintain, and support laptops, desktops, and peripheral equipment.
Troubleshoot hardware, software, and basic network-related problems.
Assist with user onboarding and offboarding in Active Directory and other systems, including new hire IT orientation.
Perform asset tracking and management, including auditing endpoints, maintaining hardware inventory, and managing conference room technology.
Coordinate hardware rotation and ensure proper endpoint maintenance.
Maintain accurate documentation of support requests, troubleshooting steps, and issue resolutions.
Collaborate with IT team members to improve processes and enhance the overall end-user experience.
Stay up to date with emerging technologies, tools, and best practices in IT support.
Qualifications:
1-3 years of experience in IT support or help desk roles.
Strong knowledge of computer hardware (laptops, desktops, printers, peripherals) and basic network troubleshooting.
Familiarity with Windows and mac OS operating systems.
Basic understanding of network protocols such as TCP/IP, DNS, DHCP, and related concepts.
Experience with Active Directory and ticketing systems (JIRA or similar platforms are a plus).
Excellent problem-solving skills with strong attention to detail.
Strong communication skills and a customer-service-oriented mindset.
Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.
Education and Certifications:
Certifications are not required. CompTIA A+, CompTIA Network+, CCNA, or equivalent industry certifications are considered a plus.
Associate's or Bachelor's degree in Information Technology or a related field, or equivalent professional experience.
Why Join Us?
Work with a company that values innovation and efficiency, offering opportunities for personal growth and career advancement.
Be part of a supportive and diverse team environment that fosters professional development.
Enjoy a competitive benefits package including healthcare, 401(k) plans, and generous paid time off.
Engage in meaningful work that directly impacts the success and growth of businesses
$36k-52k yearly est. Auto-Apply 5d ago
Junior BIM / VDC Specialist-Houston
Baker Concrete Construction 4.5
Technical support specialist job in Houston, TX
Travel: Up to 25% Number of Openings: 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms.
Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker.
Summary
The Junior BIM/VDC Specialistsupports the Building Information Modeling and Virtual Design Construction process and works directly under BIM/VDC Manager or Senior BIM/VDC Specialist to facilitate jobsite construction using VDC. He/she analyzes design for assigned conversions to create workable models & ensures constructability. The Junior Specialist checks for quality and accuracy of models, extracts quantities, clash detection and resolution. Visits field to learn concrete construction means and methods.
Roles and Responsibilities
The Junior BIM/VDC Specialist will possess competency in the following areas to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job.
* Under Direct Supervision, Assists in Creating & Maintaining 3D Models
* Supports Pre-construction with Visualization and Presentation
* Supports Research and Implementation of Construction Technology
* Supports Information Technology
* Ensures a Safe Work Environment
* Participates in Training/Certifications
Requirements
* Bachelor's Degree in a related construction field and limited experience; or equivalent combination of education and experience
* Requires knowledge of 3D/4D/5D BIM and of appropriate platforms
At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness.
Baker is an EOE Disability/Veterans Employer.
Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR.
Nearest Major Market: Houston
$64k-88k yearly est. 50d ago
desktop support
Artech Information System 4.8
Technical support specialist job in Houston, TX
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
Desktop Support Representative Onsite Support
Location:
houstan,tx
Duration: 1+ years
Job Description:
• Win7/Win XP OS support.troubleshooting
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments
Additional Information
For more information, Please contact
Shubham
************
$40k-53k yearly est. 4d ago
IT Support Analyst (IT + Engineering Software)
Quanta Services 4.6
Technical support specialist job in Houston, TX
About Us
QISG leverages Quanta's comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.
Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.
About this Role
IT Support Analyst
Engineering IT support experience highly preferred, including installing and supporting engineering software.
Onsite: M-F, 8AM-5PM
15011 Katy Freeway, Houston TX, 77094
Travel up to 20% domestically.
QISG is hiring an IT Support Analyst to deliver daily end-user IT support and advanced technicalsupport for engineering applications.
What You'll Do
CAD Support: Installation, configuration, and support CAD/engineering software, preferred.
TechnicalSupport: Resolve recurring queries, optimize workflows, and assist colleagues with technical issues.
Programming: Participate in designing new functionalities, optimizing code, and reviewing peers' work.
System Administration: Configure servers, diagnose issues, and optimize infrastructure for performance.
Provide IT support for hardware/software across Dell & Lenovo desktops, laptops, mobile devices, and VPN infrastructure.
Install, configure, and maintain engineering software with responsibility for license management, version control, and technical troubleshooting.
Manage cloud infrastructure including Intune for device/end-user management and Azure for VMs, storage, and servers.
Oversee onboarding/offboarding, asset inventory, and lifecycle refreshes for all office IT resources.
What You'll Bring
2+ years of corporate IT support experience, with strong expertise in end-user and engineering software support.
Proven experience with engineering applications: AutoCAD, Navisworks, Inventor, PLS-CADD, FAD Tools, ArcGIS, highly preferred.
Proficiency in Active Directory, Microsoft 365, SCCM/Intune, Azure, VPNs, and ticketing systems.
Excellent troubleshooting, documentation, and communication skills, with a proactive, solution-oriented approach.
Degree preferred; CompTIA A+ required, ITIL certification a plus.
What You'll Get
Join QISG and grow your career!
Competitive base salary + annual bonus potential
Generous PTO & paid holidays to maintain work-life balance
401(k) with a generous match to plan for your future
Comprehensive benefits - medical, dental, vision, and life insurance
Weekly pay for consistent, reliable compensation
Great mentoring & career growth opportunities - we invest in your development
At QISG, we don't just offer a job-we offer a career where you can grow, learn, and be rewarded for your contributions.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
$35k-49k yearly est. Auto-Apply 10d ago
IT Technician
Bridgepoint Works
Technical support specialist job in Houston, TX
IT Technician (Remote USA) | $40-$50 per Hour
Power Our Tech. Drive Our Success.
Are You the IT Expert We Can Rely On?
If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading.
At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency.
This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour.
Why Join Bridgepoint Works?
Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce.
What You'll Do
As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments.
Key Responsibilities:
- Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues.
- Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications.
- Manage security protocols, updates, and patches to protect company data and prevent cyber threats.
- Ensure VPN and remote access tools are optimized for seamless connectivity.
- Maintain system documentation, IT asset tracking, and user guides for internal use.
- Assist in onboarding new employees by setting up their accounts, devices, and software access.
- Collaborate with vendors and external IT teams to improve systems and resolve escalated issues.
What Were Looking For
We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success.
Must-Haves:
- 3+ years of experience in IT support, system administration, or a similar role.
- Strong knowledge of Windows, MacOS, and cloud-based applications.
- Experience troubleshooting hardware, software, and network issues in a remote environment.
- Understanding of cybersecurity best practices and IT security protocols.
- Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.).
- Ability to explain complex technical concepts to non-technical users.
- Self-motivated with excellent time management skills.
Nice-to-Haves:
- IT certifications (CompTIA A+, Network+, Microsoft, etc.).
- Experience with engineering or construction industry IT systems.
- Familiarity with ticketing systems and ITSM platforms.
- Knowledge of cloud security and data protection strategies.
What's In It for You?
- Competitive pay $40-$50 per hour.
- 100% remote work Work from anywhere in the USA.
- Career growth opportunities We invest in our employees development.
- Work with a forward-thinking team Be part of a company that understands the value of IT.
- A fast-paced, dynamic work environment No two days are the same.
Ready to Join Us? Apply Now!
If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters.
Click below to apply and become a vital part of Bridgepoint Works today!
$40-50 hourly 60d+ ago
IT - Data & Analytics
Huntsman Corporation 4.8
Technical support specialist job in Houston, TX
IT - Data & Analytics Internship (The Woodlands, Texas)
Huntsman is now searching for a IT - Data & Analytics Intern located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026.
Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career.
As an IT - Data & Analytics Intern, you will:
Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems
Assist with troubleshooting issues and perform analysis to understand user needs and requirements
Organize and maintain IT resources, such as databases, networks, and servers
Assist in the development and improvement of software applications and systems
Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions
Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis
Work cross-functionally with other functional team members on pricing excellence and profit improvement projects
What are we looking for in the ideal Candidate?
A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026
Must be currently enrolled at an accredited university seeking a bachelor's or master's degree
Must have a 3.0 or higher GPA
Must be Authorized to work in the U.S. without sponsorship
Independent self-starter with high level of confidence and energy
Strong analytical and conceptual thinking skills
Additional Locations:
$74k-101k yearly est. Auto-Apply 60d+ ago
IT Technician
Reynolds and Reynolds Company 4.3
Technical support specialist job in Houston, TX
":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.
While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications.
Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems.
We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field.
You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail.
#LI-DNI","job_category":"Information Technology","job_state":"TX","job_title":"IT Technician","date":"2025-12-30","zip":"77001","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~2-year IT degree or equivalent experience; A+ Certification is a plus~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years","training":"You will be provided with training for all aspects of the job regarding Reynolds based products.
Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training.
Additional training resources and opportunities are available for self-starting individuals wishing to excel.
","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off.
At our Houston facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$86k-108k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Houston, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-47k yearly est. 20d ago
Field Technology Execution Specialist
Rotating MacHinery Svcs Inc. 4.0
Technical support specialist job in Houston, TX
RMS Inc. is looking for a Field Technology Execution Specialist to join our team. The Field Technology Execution Specialist (FTS) will work alongside the Director of Field Technology (DFT) to plan and execute new technology offerings targeted at profitably growing RMS' business. The key elements of success are detailed planning, successful execution, and customer satisfaction.
The primary responsibility of the FTS is to own the planning and execution activities in which technology is applied. The FTS will be expected to develop extremely detailed plans for all planned downtimes. These responsibilities extend into traditional field service execution, beyond just technology deployment.
The FTS will also assist in overseeing technology deployment across individual projects. The FTS is responsible for interacting with the customers from a “boots on the ground” perspective. The FTS should maintain a positive working relationship with the customer and continuously incorporate feedback into RMS procedures and execution strategies.
Turnaround and Project Planning - The FTS will be responsible for leading the development of all planning efforts associated with applying technology and executing field service activities. The FTS will work alongside other RMS Field Service and Technology resources to assist with this effort.
Technology Execution Oversight - To ensure that the application of technology offerings is successfully executed, the FTS will support overseeing the work executed for the customer. The FTS will be responsible for executing the planned scope with the goal of minimizing execution duration and maximizing value for both the customer and RMS.
SKILLS REQUIRED
Organizational - Leadership & Organization
Ability to be self-motivated and work alone
Ability to organize and manage multiple deadlines and priorities
Ability to handle stressful situations in a calm-cool-collected manner
Display ownership and accountability for tasks and responsibilities
Adaptable to changing schedules
Interpersonal - Experience Required
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Ability to work within a team
Machining, Quality & Inspection - Experience Preferred
Ability to interpret and understand specifications, work instructions, and engineering drawings (blueprints)
Ability to learn and understand various measuring devices such as portable 3D metrology equipment and associated software
Exceptional safety and quality awareness
PRIMARY ROLE RESPONSIBITLIES
Lead industry-leading planning efforts to ensure the successful deployment of technology in collaboration with RMS Field Service resources
Work alongside a team of metrology technicians throughout the entire life cycle of each project (planning and execution)
Support field execution with other Field Supervision personnel, ensuring execution follows the developed plan
Continuously learn and improve the execution plans that are developed for each project, driving further success for future projects
Key Success Factors:
Develop industry-leading plans for customer downtimes
Support successful execution of the developed plan
Regularly interface with the customer to receive feedback and to respond accordingly
Disrupt the industry by reimagining historical execution techniques and creating the new standard and expectation for executing equipment maintenance and project implementation
General:
The above list of activities is not all-inclusive but a general representation of the requirements of a RMS Field Technology Static Equipment Manager. This above list is subject to change based on the needs of the company.
REQUIRED EXPERIENCE & QUALIFICATIONS
At least fifteen (15) years of oil and gas practical maintenance, turnaround, and project experience.
Leadership and experience working alongside field technicians.
Highly practical equipment expertise.
Professional communication and interaction skills.
REQUIRED EDUCATION
No college education requirement of Field experience
OTHER REQUIREMENTS
The position will support all current operating locations but can be based remotely.
Travel time is expected to 50% of the time but may vary depending on workload and complexity. The goal is for travel time to reduce as metrology technicians gain experience and additional Field Supervisors are trained and mentored.
This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends may be required based on project needs.
Able to pass a pre-employment drug test and background check.
This position can be required to participate in the company random or customer specific drug and alcohol screening and background check.
Ability to professionally handle stressful situations.
Ability to understand, read, write, and speak English.
Ability to lift 30 pounds.
Authorized to work in the United States.
Work Environment
While performing the duties of this position, the employee may work / enter a shop or field service environment with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and “not loud”, there will be machining operations that generate moderate noise and metal particles. Employee will at all times, abide by RMS safety regulations and wear appropriate PPE while in these areas.
WHAT WE OFFER
Competitive Pay
Paid Time Off
Medical / Dental / Vision
401k
Employee Incentive Programs
Employee Reimbursement Programs
Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit ************************* to learn more about who we are and what we do.
ABOUT RMS
Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise-all backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.
RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$53k-78k yearly est. Auto-Apply 60d+ ago
Technology Support Specialist
Sunnova Energy Corp 4.6
Technical support specialist job in Houston, TX
Technology SupportSpecialist - Customer Care Brief Description of Sunnova
Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free solar power that generates long-term savings for our customers and continued business growth for our partners.
The Technology SupportSpecialist Position
As a Technology SupportSpecialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with customers to troubleshoot and attempt remote repair as appropriate using available online monitoring tools and Salesforce data, and educating customers on normal system operation.
The Technology SupportSpecialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific daily goals, monthly goals and working shifts are subject to change at any time based solely on company needs.
Technology SupportSpecialist Responsibilities
Reduce case load to Operations and Maintenance by remotely troubleshooting and resolving customer system complaints.
Accept and/or initiate the minimum required number of calls daily.
Help CSS I through passive education on responses to customer system complaints.
All TSS are expected to provide extensive and exceptional customer service.
A TSS is also expected to provide a seamless solution rendering experience to all customers and the entire Sunnova team.
A TSS is expected to maintain and improve quality results by following company standards and recommending improved policies and procedures.
A TSS follows the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call.
A TSS researches and identifies trends in service/equipment problems and documents process used to correct issues.
Effective gains the customer's cooperation to work through the troubleshooting process.
Proactively learns new technology related to Sunnova products.
Perform any other duties as assigned.
Minimum Requirements
High School Diploma is a minimum requirement.
Minimum 3 years' experience in a customer service role supporting technology troubleshooting.
Ability to work at a computer and talk on the phone for 6-8 hours per day.
Strong written and verbal communication skills.
Detail oriented with the ability to multi-task.
Strong problem-solving skills.
Ability to work as a team member and interact with other departments.
Ability to work under pressure with strict time deadlines.
PC skills: Microsoft Office - Excel, Word, & Outlook required.
Flexible schedule, willingness to work weekends and/or evening shifts.
Preferred Qualifications
A Bachelor's Degree is preferred.
Previous call center experience preferred.
Bi-lingual (English and Spanish) preferred.
Salesforce.com experience is preferred.
Working Conditions
Open-office environment
Ability to work extended hours when is required.
Benefits
Sunnova offers a generous employee reward package that includes:
Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
Competitive compensation & annual bonus
Paid time off, including 10 holidays and Paid Parental Leave
Complimentary garage parking in Houston
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
$35k-45k yearly est. Auto-Apply 60d+ ago
IT Technician
Northstar Memorial Group 4.4
Technical support specialist job in Houston, TX
IT Technician NorthStar Memorial Group (Galleria Area)
NorthStar Memorial Group is seeking a proactive and dedicated IT Technician to join our Home Office team in the Galleria area. Here, empowerment isn t just a value it s how we operate. Our open-door culture ensures your voice is heard, your ideas matter, and you re encouraged to think differently and challenge the status quo.
We are driven by passion and a shared commitment to excellence for the families we serve. Every team member plays a vital role, and we re looking for someone who thrives in an environment built on trust, accountability, and initiative.
What We re Looking For
A self-starter who takes initiative and can work with little to no supervision. Due to rotating schedules, you won t always have someone beside you, so doing the right thing when no one is watching is essential.
Someone who is adaptable, dependable, and comfortable managing tasks independently.
A team player who brings curiosity, problem-solving skills, and a commitment to exceptional service.
Work Schedule & Environment
Hybrid schedule: After completing three weeks of 100% in-office training, this role transitions to 2 days in office / 3 days remote each week.
Office located in the Houston Galleria area.
Must be willing to work a rotating Saturday schedule.
Standard shifts are 7:00 AM 4:00 PM or 8:00 AM 5:00 PM.
Responsibilities
Manage and resolve tickets through the service desk ticketing system within established SLAs.
Monitor and respond promptly to incoming phone requests related to IT issues.
Maintain computer systems and provide support during system degradation or outages.
Support end-user hardware including PCs, printers, servers, and related equipment (monitors, keyboards, mice, hard drives, etc.).
Troubleshoot issues for both in-office and remote users, ensuring timely and effective resolution.
Uphold high standards of customer service and professionalism in every interaction.
Qualifications
Associate or Bachelor s degree in Information Technology or related field preferred.
CompTIA IT Fundamentals, CompTIA A+, or similar certifications are a plus.
2+ years of experience supporting computers and cloud-based technologies.
2+ years of experience supporting remote users and troubleshooting moderately complex issues.
Bilingual (English/Spanish) strongly preferred
Strong initiative, problem-solving skills, and the ability to work independently.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
$42k-68k yearly est. 1d ago
Deskside Support Specialist
Nexpera LLC
Technical support specialist job in Houston, TX
Job Description
About Us:
NEXPERA leads the way in sulfuric acid and potassium hydroxide regeneration, offering a comprehensive range of products and services that optimize processes, minimize environmental impact, and allow our partners to focus on their core operations. With the industry's largest facility network, we ensure unmatched reliability and drive innovation across the industrial landscape. In addition, we provide an unmatched array of sulfur-based chemicals and related services to a diverse set of industries.
Position Purpose
We are seeking an IT Deskside SupportSpecialist to provide hands-on technical expert and deliver exceptional support across endpoints, printers, mobile devices, and user systems. This role blends troubleshooting, hardware deployment, vendor coordination, and customer service to ensure smooth day-to-day operations and long-term IT reliability.
Primary Duties/Responsibilities (but not limited to):
· Deploy and manage Windows devices using Microsoft Intune and Windows Autopilot
· Monitor compliance, enforce security policies, and ensure seamless provisioning
· Provide Tier 1 support via phone, email, and ticketing system
· Set up desktops, laptops, and peripherals; install operating systems and standard applications
· Perform hardware upgrades, software patching, and performance tuning
· Support AV equipment and multimedia systems in conference rooms
· Provide hands-on support for networked and local printers, including installation, configuration, and troubleshooting
· Resolve issues such as printer driver conflicts and connectivity problems
· Coordinate with external printer vendors for maintenance, repairs, and warranty claims
· Coordinate toner and supply management with printer vendor and ensure timely replenishment
· Assist with printer fleet upgrades, replacements, and deployment planning
· Maintain documentation of printer models, configurations, and service history
· Maintain accurate inventory of IT equipment and software licenses
· Coordinate procurement, track orders, and manage returns or warranties
· Create IT purchase requisitions as requested and manage the process in collaboration with the Procurement team
· Handle onboarding/offboarding by provisioning accounts, hardware, and access to third-party platforms
· Manage ordering, upgrades, and troubleshooting mobile devices (AT&T, Verizon) via carrier portals
· Liaise with service providers for improved pricing and support
· Maintain documentation for mobile assets and ensure data compliance
· Diagnose and repair hardware failures, software bugs, and network issues
· Resolve printer jams, email delivery problems, and user-side disruptions
· Collaborate with Security, HR, and Engineering teams to troubleshoot shared systems
· Track service requests and incidents in an ITSM platform, ensuring timely resolution
· Document solutions, contribute to knowledge base articles, and flag recurring issues
· Participate in office moves, network setups, and on-site installations
· Support software migrations, upgrades, and cloud service implementations
· Assist with audits, compliance initiatives, and process improvements
· Identify patterns in user-reported issues and develop preventative strategies
· Recommend tools or methods to improve IT efficiency and user satisfaction
· Stay current on IT trends and expand technical skillset
· Travel up to 10% for remote site support or special projects
Qualifications:
· Strong understanding of hardware/software architecture, operating systems, and networking protocols
· Analytical troubleshooting with creative problem-solving
· Excellent communication skills with user-friendly tech translation
· Organizational skills to manage multiple tickets and priorities
· Customer service excellence and user empathy
· Experience with networking infrastructure (switches, routers, cabling) is a plus
· 5+ years of customer service and IT support desk experience
· Associate's or Bachelor's in Computer Science or related field (preferred)
· Hands-on experience supporting enterprise environments with endpoint management tools
· Microsoft certifications
Benefits:
NEXPERA's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
$55k-63k yearly est. 4d ago
IT
Auto-Fit Inc.
Technical support specialist job in Houston, TX
Auto Fit USA LLC in Houston, Texas, currently has an open position for a full-time IT Director, Monday through Saturday. Responsibilities encompass overseeing the daily operations of the department, assessing workflow, establishing priorities, setting standards, and defining deadlines. Collaboration with department heads, managers, supervisors, vendors, and other stakeholders is vital to foster cooperation and troubleshoot issues. Additionally, the role involves reviewing project plans, coordinating project activities, assigning and evaluating the work of systems analysts, programmers, and other computer-related personnel. Offering technicalsupport to users facing computer issues is also part of the role. The ideal candidate should hold a Master's degree in Computer Science, Software Engineering, or Information Technology, along with at least 12 months of relevant experience. Resumes can be sent to HR at 6969 North Freeway, Houston, Texas 77076.
$36k-64k yearly est. Auto-Apply 60d+ ago
IT Technician
Health Matching Account Services
Technical support specialist job in Houston, TX
A qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.
A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.
The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability
This position reports directly to the President of the company.
Office Hours: Monday - Thursday, 8:45am-5:30pm and Friday 8:30am - 4:00pm
JOB RESPONSIBILITIES
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy
Other duties as assigned
JOB REQUIREMENTS
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem-solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
EDUCATION & EXPERIENCE
Bachelor's Degree in Computer Science or equivalent field
Minimum 2 years' experience working as an IT Technician
$36k-64k yearly est. 60d+ ago
IT Tech Corporate Operations
Powell 4.4
Technical support specialist job in Houston, TX
Responsible for computer hardware support, maintenance and troubleshooting. PC network connectivity, computer installs, ticket resolution and end user application support. Knowledge and application of fundamental concepts, practices, and procedures related to computer hardware support. Sponsorship and relocation assistance is not available.
Job Summary
• Can perform entry to 1st level support of computer hardware.
• May also possess limited knowledge or have experience in a windows/networking environment using TCP/IP connectivity.
• Working knowledge of standard MS software and system operating loads.
• May have worked with problem ticket resolution and end user application support.
• Installs software, hardware and peripheral components such as monitors, keyboards, printers, network interface cards and disk drives on user's premises.
• Supports activities assigned by the help desk, network services, or other information systems groups.
• Provides updates, status, and completion information according to published procedures.
• Enters and completes problem ticket information via the approved tracking system.
• Works under direct supervision on duties and tasks that are standardized, selecting from written instructions and established procedures. Applies basics and works toward developing skills in procedures, techniques, tools, materials and equipment.
• Resolves routing questions and problems, referring more complex issues to higher levels.
• Perform other related duties as assigned.
Job Requirements
• Bachelors degree or equivalent combination of education and experience.
• Minimum 1 year experience in related.
• Comfortable with Microsoft suites including productivity software and operating systems.
• Possess excellent organizational skills.
• Self starter, patient, willing to learn and be highly motivated.
• Team player who has the ability to work effectively with all levels of company personnel over the phone and face to face.
• Methodical approach to problem solving.
• Works well under general supervision.
• Ability to prioritize and manage multiple tasks simultaneously.
• Responsible and dependable.
• Excellent communications skills, both verbal and written.
#LI-CAB
$37k-60k yearly est. Auto-Apply 4d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in The Woodlands, TX?
The average technical support specialist in The Woodlands, TX earns between $29,000 and $78,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in The Woodlands, TX
$48,000
What are the biggest employers of Technical Support Specialists in The Woodlands, TX?
The biggest employers of Technical Support Specialists in The Woodlands, TX are: