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  • Technical Specialist (Willowbrook Mall R321)

    Apple 4.8company rating

    Technical support specialist job in Houston, TX

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************
    $101k-133k yearly est. 2d ago
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  • IT Support Technician

    Bluewave Express Car Wash 4.5company rating

    Technical support specialist job in Houston, TX

    Dive into Tech with Bluewave Express Wash! Are you ready to make a splash in the world of tech support? Bluewave Express Wash is on the lookout for a tech-savvy superstar to join our dynamic team. As a rapidly growing express car wash company, we're committed to delivering top-notch service and using cutting-edge technology to stay ahead of the curve. If you have a knack for troubleshooting and a passion for innovation, we want you on our team! Why Bluewave Express Wash Rocks: Be part of an innovative and fast-growing company that's making waves in the car wash industry. Work in a supportive and exciting environment where your skills are valued and developed. Enjoy career growth opportunities that will help you ride the wave to the top. Celebrate the holidays in style with holiday pay and other exciting perks. What You'll Be Doing: IP Camera Systems: Provide expert support for our IP camera systems, ensuring everything runs smoothly and securely. PCs and Peripherals: Keep our PCs and peripherals in top shape with your tech expertise. Alarm Systems: Support and maintain our alarm systems, keeping our operations safe and sound. New PC Setup: Configure and set up new PCs, ensuring they're ready for action from day one. Troubleshooting: Dive into hardware and software issues, resolving them with skill and efficiency. Network Cabling: Run and terminate network cabling like a pro, keeping our network robust and reliable. Issue Escalation: Identify and escalate issues that need urgent attention, ensuring nothing slips through the cracks. After Hours Support: Be ready to provide after-hours and on-call support for urgent issues, because tech never sleeps! What We're Looking For: Troubleshooting Guru: Strong troubleshooting skills that make you the go-to person for solving tech problems. Networking Know-How: Basic understanding of TCP/IP networking to keep our systems connected and running smoothly. Qualified Pro: Associate degree or equivalent work experience that demonstrates your expertise. Desired Experience: IP Camera Systems: Prior experience working with IP camera systems is a big plus. Network Cabling: Experience in pulling network cabling will make you stand out. Car Wash Tech: Any experience with car wash POS systems or tunnel controllers is a bonus. Ready to take the plunge and join the Bluewave Express Wash tech team? Apply now and let's ride the wave of innovation together!
    $36k-43k yearly est. 2d ago
  • PC Helpdesk Technicians

    Adex Corporation 4.2company rating

    Technical support specialist job in Houston, TX

    Help Desk Technician Domain Knowledge: Operating Systems/Platforms: Able to install OS onto computers and servers Able to add/remove users CompTIA type skillsets Able to install software using package manager of choice Computer Architecture: Understanding of how computer peripherals connect to the computer Able to connect monitor, keyboard and printer to the computer Basic understanding of different system components like CPU, memory, HDD and these components inter-operate. File Systems: Basic File Systems understanding Format a USB-Dongle and transfer >4GB files using USB-Dongle Storage: Basic storage systems understanding Able to restore off of remote networks Networking: Basic networking understanding Understands IP Addressing Understands MAC address, subnet, DNS and DHCP Able to configure workstations Able to configure static routing on a workstation Project Support Role: Complete initial Contact with Site for Scheduling Contact sites for site discovery Confirm device count per site to be shipped Confirm Schedule dates for migrations. Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations Follow upon completion of migrations for shipping returns and migration tracking totals. Education: Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.
    $37k-50k yearly est. 2d ago
  • Analyst II Desktop Support

    Boardwalk Pipeline Partners 4.8company rating

    Technical support specialist job in Houston, TX

    *To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge. * Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers' needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at ******************** We are currently looking for an Analyst II Desktop Support for our Houston, TX office. POSITION DESCRIPTION: The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In addition to answering questions or resolving technology issues for clients, responsibilities will include troubleshooting of minor computer problems; support concerning the use of mobile devices and resolution of client computer hardware and software needs, printing support, etc. Job role is required to participate in 24x7 On-Call rotation. Job Responsibilities Provide level 1 support for Service Desk line during peak call periods Help Workstation and Service Desk team members with support. Provide technical support for all PC hardware, software, and peripherals, while assisting in maintaining the stability of LAN/WAN connections and maintaining a consistent high level of quality ensuring all details of requests are met Accurately record and document all details of the issue or service request, including categorization and priority into the IT service desk tool Provide remote access/VPN support Provide "how to" assistance with all internally supported devices, applications and systems Consistently adheres to defined Standard Operating Procedures (SOP) Records and tracks customer incidents, calls and service requests through to completion in a timely manner Acquires and maintains some knowledge for supported products and support policies Proactively research and stay abreast of new technology including but not limited to: Microsoft Windows, Office, remote connectivity products, workstation and mobile devices Leverage internal and external resources (knowledge bases, manuals, support sites, vendors) to answer questions and resolve issues Respond to end-user inquiries regarding the status of incident/service request tickets, and perform follow-ups Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides Participate in 24x7 On-Call rotation and adheres to Service Level Agreements (SLA) REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE: 5+ years minimum in-depth, hands-on support role on IT Workstation or customer support environment 3 years minimum technical knowledge of hardware lifecycle management and software deployment Advanced knowledge of help desk software, database connectivity and remote-control tools Strong customer service orientation and communication skills Advanced computer technology troubleshooting and multi-tasking skills Advanced troubleshooting and root cause analysis skills Experience with incident tracking software Experience in working with PC desktops and laptops Experience with PC image deployment tools and processes Ensure workstations are patched and client software updated Level 1 A/V support for conference rooms Experience scripting and automating software deployment processes to all workstation computer assets Ability to maintain the confidentiality of sensitive information Occasionally lift and/or move up to 50 pounds PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE: Advanced experience supporting latest versions of Windows Client OS and M365 Experience with Freshervice Incident management Experience providing Mobile device support of iPhones, iPads and Mac's Advanced experience with PC image deployment tools and processes Advanced Mobile device support skills of iPhones and iPads Knowledge of Microsoft Endpoint Management (Intune) Advanced knowledge of Microsoft Active Directory\Azure and group policy deployments Advanced knowledge of SCCM REQUIRED EDUCATION: Associate's degree in computer science, Information Systems or related field of study - or equivalent experience PREFERRED EDUCATION: BA/BS degree in related discipline ADDITIONAL INFORMATION: Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring. Boardwalk Pipelines, LP, is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.
    $49k-56k yearly est. 2d ago
  • Field Support Technician

    Jobster LLC

    Technical support specialist job in Houston, TX

    **Responsibilities:** - Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager. - Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems. - Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment. - Collaborate with production engineers to ensure proper instrument data transfer and collection. - Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications. - Train crew members on electrical topics such as safety, maintenance, and operation. - Perform on-call work during off-hours as necessary. - Adhere to safe and compliant working procedures. **Requirements:** - High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred. - 5+ years of experience in a similar role, with a strong emphasis on troubleshooting. - Previous long-term employment history. - Experience in the marine industry and dredging projects is highly preferred. - Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams. - Experience in installing and maintaining electrical systems. - Ability to take initiative, work independently, make decisions, and develop recommendations. - Strong interpersonal skills to build effective working relationships both internally and externally. - Must be willing to travel 100% within the USA and occasionally out of the country.
    $42k-60k yearly est. 2d ago
  • Technical Product Support Specialist

    Digilock

    Technical support specialist job in Houston, TX

    We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time and 100% on-site in our Houston, TX** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
    $34k-69k yearly est. 3d ago
  • Regional Support Specialist - Houston, TX

    Anywhere Re

    Technical support specialist job in Houston, TX

    Ready to be part of something great? Were looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. Youll support our agents, branch leaders, and marketing efforts in ways that help Support Specialist, Support, Specialist, Social Media, Branch Manager, Regional, Property Management, Business Services
    $34k-58k yearly est. 2d ago
  • Regional Support Specialist - Houston, TX

    Anywhere Real Estate

    Technical support specialist job in Houston, TX

    **Ready to be part of something great?** We're looking for a **Regional Support Specialist (RSS)** to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically. As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning. If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you. **Responsibilities:** **Agent Support** · Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge · Support agents with any technology, process, or operationally related questions · Provide basic social media and marketing support to agents and manage office social media accounts, on-demand · Promote a friendly, inclusive office culture that reinforces our agent value proposition · Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues · Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration **Branch Leader Support** · Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers · Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office · Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance · Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits. · Assist Branch Manager with the intake process for new Agents, as needed · Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals · Identify potential processes or product enhancements to be reviewed and implemented **Office Organization** · Greet and direct agents and clients to workspaces or conference rooms as applicable · Collaborate with our facilities and IT partners to ensure all office items remain in working order · Maintain adequate inventory of office supplies and ensure timely distribution of mail **Minimum Qualifications:** - Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous - Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing - Excellent written and verbal communication skills are essential - Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required - Proficiency with Microsoft Office applications is strongly preferred - Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams - A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial - Willingness to be nimble and adjust priorities as needed - Ability to travel to additional offices in the region on an as-needed basis **Anywhere is proud to offer a comprehensive benefits package to our employees including:** · Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D · 401(k) savings plan with company match · Paid Time Off to Include Holidays, Vacation Time, and Sick Time · Paid Family & Paternity Leave · Life Insurance · Business Travel Accident Insurance · All employees receive access to LinkedIn Learning · Tuition reimbursement for approved programs · Employee Referral Program · Adoption Assistance Program · Employee Assistance Program · Health and Wellness Program and Incentives · Employee Discounts · Employee Resource Groups \#indjobs Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran
    $34k-58k yearly est. 2d ago
  • Technical Specialist, Demo Environment Support (Benefits Administration & AWS)

    Empyrean 3.7company rating

    Technical support specialist job in Houston, TX

    The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact. ESSENTIAL DUTIES AND RESPONSIBILITIES Demo Environment Management Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance. Configure and refresh environments to support product demos, proofs of concept, and client engagements. Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams. Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios. Benefits Administration Expertise Configure, test, and maintain Benefits Administration modules and workflows within demo environments. Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases. Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations. Serve as an internal subject matter expert on Benefits Administration functionality and best practices. AWS Infrastructure & Automation Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components. Assist with environment provisioning, scaling, backups, and performance tuning. Implement automation to reduce manual setup time, improve repeatability, and increase reliability. Monitor system health and security within AWS, responding to incidents and optimizing resources. Cross-Functional Collaboration Work closely with Sales Engineering to support demo customizations or configurations needed for key deals. Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture. Provide training and documentation to internal teams on environment usage and best practices. REQUIRED SKILLS AND ABILITIES Strong analytical skills and the ability to rapidly diagnose complex technical issues. Excellent communication and documentation skills. Problem Solving: Strong troubleshooting and logical reasoning. Technical Agility: Ability to quickly learn new systems and platforms. Collaboration: Works well with both technical and non-technical teams. Attention to Detail: Especially in configuring benefits and environment parameters. Customer Mindset: Understands the importance of polished demo experiences. KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS 7+ years of technical experience supporting enterprise software environments. Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems). Strong AWS experience with core cloud infrastructure services. Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations). Experience with configuration, data setup, and dynamic rule-based systems. Familiarity with CI/CD pipelines and automation tools. AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required) Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required) Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required) Scripting experience (Python, Bash, PowerShell). (preferred, not required) Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required) Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required) Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve. #LI-RZ1 #LI-Remote
    $40k-66k yearly est. 51d ago
  • B-Level Technician

    Jaguar Land Rover Clear Lake

    Technical support specialist job in Friendswood, TX

    Jaguar Land Rover Clear Lake is looking to hire experienced technicians. We are looking for technicians of all levels to service our client's cars. Pay Range Offered, dependent on experience, is $20-45 per hour. Technicians with experience at Jaguar and Land Rover dealers and shops are highly desired. Applicant must have prior service experience and have a valid driver's license. We offer a drug-free working environment and excellent compensation packages along with industry-leading benefits. Responsibilities: Perform mechanical diagnosis with efficiency and accuracy Complete work as assigned on repair orders in a timely fashion Examine vehicles for both safety and maintenance items Notify other service personnel if work cannot be completed as promised Keep up to date on manufacturer training and certifications Understand and follow all state and federal regulations such as those governing the disposal of hazardous wastes. We believe that our associates are our greatest asset. The work that you do every day contributes to the success of the dealership. We Offer: Employer Paid Life Insurance for $25,000 Additional Life Insurance Available Employer Paid Flu Vaccination Every Fall Employer Percentage Matching 401k up to 3% Employer Paid Short Term and Long Term Disability Insurance Employee Paid Jury Duty (We will compensate each active full-time employee for the difference between jury duty pay and your regular straight time pay or salary for up to two weeks per year.) 5 Paid Time Off Vacation Days per year after one year of employment for Full-Time Employees 10 Paid Time Off Vacation Days per year after two years of employment for Full-Time Employees 15 Paid Time Off Vacation Days per year after ten years of employment for Full-Time Employees Voluntary with Employer Contribution Dental Insurance Voluntary with Employer Contribution Medical Insurance Voluntary Health Savings Account Contribution Voluntary Vision Plan Voluntary Legal Shield Voluntary Christmas Fund with Company Match Annual Family Oriented Christmas Party Employee Vehicle Purchase Program on most new models and select pre-owned. Employee Discounts on Parts, and Service Bi-Monthly Pay Periods, Paid on the 15th and Last Day of the Month Paid Holidays: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas. Employer Paid Lunches Every Saturday Employer Paid Lunches/Dinners on Special Occasions We strive to take excellent care of our employees, so that they will take excellent care of our clients. Thanks for considering being a part of our team! Our dealership has been and remains committed to the principles of equal employment opportunity and nondiscrimination for all persons without regard to race, color, religion, sex/gender, sexual orientation, or preference, marital status, citizenship status, military status, age, national origin, nationality, handicap or disability, or any other status protected by federal, state or local law or regulation. In keeping with this policy, we seek to recruit, hire, train, and promote into available jobs the most qualified persons and to administer personnel matters such as compensation, benefits, training, layoffs, and terminations in accordance with this policy. All employees are expected to conduct themselves in the workplace in a manner that is consistent with this policy. Compensation details: 22-45 Hourly Wage PI23b2a4be0bb3-31181-28737320
    $20-45 hourly 8d ago
  • IT Technical Support Analyst

    Depelchin Children's Center 3.8company rating

    Technical support specialist job in Houston, TX

    The IT Technical Support Analyst will provide network infrastructure support functions and provide level-2 and level-3 technical support to respond to end user needs at all locations including but not limited to servers, computers, printers, mobile phones, telephones, and voice mail. Primary Responsibilities: * Provide level-2 and level-3 support functions related to hardware, telephones, and all Agency-approved software. * Provide individual end user support and installation/upgrades of hardware and software for all Agency computers. * Provide server, backup and network support for LAN, WAN and AD-server environments as well as Internet and Intranet functions for all locations. * Provide desktop/mobile telephone and communication systems problem solving and support, including setup and upgrades of devices for all locations. * Function as a liaison between the Agency vendor(s) to resolve all systems and communications problems internally and externally. * Make recommendations of purchases for hardware, software, and equipment necessary to maintain adequate system availability and inventory. * Maintain the skill level necessary to grow with the needs of the organization related to hardware, software, and other technology trends. * Manage timely completion and communication of all assigned help desk tickets to end users, fellow IT staff and supervisor including proper documentation of work completed with issue resolution. * Report known or discovered theft, abuse, or misuse of any agency technology resources to Director of Information Technology and Business Processes. * Propose and assist in implementation of proactive solutions to problems to streamline efficiencies or meet end user needs. * Respond to requests for technical assistance in person, via phone and electronically. * Administer help desk software, redirect problems to correct resource, identify and escalate situations requiring urgent attention and track/document requests and resolutions * Provide installation and upgrades of hardware and software for servers and workstations. * Serve as liaison between organization and vendor(s) as needed to resolve all systems and communications problems internally and externally. * Assist in the planning, design, installation, and maintenance of the network infrastructure. * Continue to improve skills necessary to grow with changes in technology. * Provide daily management of equipment inventory responsible to the IT Department. Required Qualifications: * Two plus years of college or technical school training related to Information Technology/Information Systems. High School Diploma required. (Formal education may be substituted with relevant years of experience related to job functions and/or IT Certifications.) * Three (3) years' experience providing Microsoft Windows network and Windows 10 support. * Three (3) years providing end user support, installation and repair of hardware and software. Preferably experience as help desk support level 2 or 3, including remote support. * One (1) year experience with Active Directory domains. * Two (2) years' experience installing and supporting Windows Server 2012/2016 and Windows 10 workstations. * Two (2) years' experience with Windows based software, Microsoft Office 365 and Zoom. * Two (2) years' experience working with LAN/WAN communications devices including routers, switches, wireless access points, firewalls and telephone services. Preferably Meraki. Knowledge, Skills and Abilities: * Advanced computer software and hardware knowledge and skills. * Ability to troubleshoot a variety of computer problems. * Ability to Interact with staff with a service orientation. * Ability to stay organized while executing multiple projects. * Ability to maintain professional, confidential work environment. Work Conditions: * Environment: Office-based * Range of Schedule: Mon - Fri, 7:00 am to 8:00 pm * Travel: Occasional - Must have reliable personal transportation, valid Texas Driver License, current Auto Insurance. DePelchin is Proud to be an Equal Opportunity Workplace. DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.
    $39k-46k yearly est. 20h ago
  • IT Technician

    Bridgepoint Works

    Technical support specialist job in Houston, TX

    IT Technician (Remote USA) | $40-$50 per Hour Power Our Tech. Drive Our Success. Are You the IT Expert We Can Rely On? If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading. At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency. This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour. Why Join Bridgepoint Works? Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce. What You'll Do As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments. Key Responsibilities: - Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues. - Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications. - Manage security protocols, updates, and patches to protect company data and prevent cyber threats. - Ensure VPN and remote access tools are optimized for seamless connectivity. - Maintain system documentation, IT asset tracking, and user guides for internal use. - Assist in onboarding new employees by setting up their accounts, devices, and software access. - Collaborate with vendors and external IT teams to improve systems and resolve escalated issues. What Were Looking For We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success. Must-Haves: - 3+ years of experience in IT support, system administration, or a similar role. - Strong knowledge of Windows, MacOS, and cloud-based applications. - Experience troubleshooting hardware, software, and network issues in a remote environment. - Understanding of cybersecurity best practices and IT security protocols. - Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.). - Ability to explain complex technical concepts to non-technical users. - Self-motivated with excellent time management skills. Nice-to-Haves: - IT certifications (CompTIA A+, Network+, Microsoft, etc.). - Experience with engineering or construction industry IT systems. - Familiarity with ticketing systems and ITSM platforms. - Knowledge of cloud security and data protection strategies. What's In It for You? - Competitive pay $40-$50 per hour. - 100% remote work Work from anywhere in the USA. - Career growth opportunities We invest in our employees development. - Work with a forward-thinking team Be part of a company that understands the value of IT. - A fast-paced, dynamic work environment No two days are the same. Ready to Join Us? Apply Now! If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters. Click below to apply and become a vital part of Bridgepoint Works today!
    $40-50 hourly 60d+ ago
  • IT - Data & Analytics

    Huntsman 4.8company rating

    Technical support specialist job in Houston, TX

    IT - Data & Analytics Internship (The Woodlands, Texas) Huntsman is now searching for a IT - Data & Analytics Intern located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026. Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career. As an IT - Data & Analytics Intern, you will: Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems Assist with troubleshooting issues and perform analysis to understand user needs and requirements Organize and maintain IT resources, such as databases, networks, and servers Assist in the development and improvement of software applications and systems Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis Work cross-functionally with other functional team members on pricing excellence and profit improvement projects What are we looking for in the ideal Candidate? A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026 Must be currently enrolled at an accredited university seeking a bachelor's or master's degree Must have a 3.0 or higher GPA Must be Authorized to work in the U.S. without sponsorship Independent self-starter with high level of confidence and energy Strong analytical and conceptual thinking skills Additional Locations:
    $74k-101k yearly est. Auto-Apply 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Houston, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $34k-47k yearly est. 39d ago
  • Information Technology

    Vp 3.9company rating

    Technical support specialist job in Houston, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $45k-82k yearly est. Auto-Apply 60d+ ago
  • IT / Radio Technician

    Harris County ESD 11

    Technical support specialist job in Spring, TX

    Full-time Description The IT Technician supports the installation, maintenance, and operation of technology and communications systems across Harris County ESD 11 facilities and vehicles. This role performs hands-on technical work involving low-voltage cabling, access control, video surveillance, radio systems, and mobile/vehicle-mounted technology in a public safety environment. The IT Technician responds to service requests, supports field operations, documents work performed, and follows established procedures to ensure reliable and secure technology systems that support emergency medical services. ESSENTIAL FUNCTIONS: Installs, pulls, routes, terminates, and tests low-voltage cabling, including Cat5e/6 and fiber optic cabling (RJ45, LC/SC), in facilities, vehicles, ceilings, walls, and conduits. Installs, configures, and maintains access control systems, including panels, badge readers, electronic locks, and related infrastructure. Installs, mounts, and supports IP-based video surveillance systems, including cameras, NVRs, and associated network components. Provides support for mobile and vehicle-mounted technology, including mobile data terminals (MDTs), cellular routers, GPS/AVL systems, and related hardware. Supports radio and communications systems through cable runs, antenna installation, equipment setup, and basic programming or reprogramming in coordination with vendors. Assists with deployment and maintenance of RFID, asset tracking, and inventory management tools. Performs routine inspections, diagnostics, troubleshooting, and minor repairs to ensure systems remain operational and reliable. Supports EMS vehicle upfitting projects involving IT and communications equipment installations. Responds to service tickets and on-site support requests across the service area in accordance with established priorities and procedures. Assists with system testing and validation following installations, repairs, or upgrades. Provides basic end-user support and instruction related to installed systems and equipment. Maintains accurate documentation of installations, configurations, maintenance activities, and resolutions. Tracks and maintains assigned tools, equipment, and spare parts in accordance with department procedures. Supports vendor-led installations or repairs by preparing sites, assisting with setup, and documenting completed work. Other duties as assigned. QUALIFICATIONS: High school diploma or GED, required. Associates degree in IT, electronics or related field, preferred. At least 2 years of experience supporting technology systems in EMS, fire, law enforcement, or public sector environments. Proven experience with radio systems (Motorola, Kenwood, etc.) and AVL or GPS tracking tools. Industry certifications (BICSI, FOA CFOT, CompTIA Network+, Axis, Genetec, etc.) preferred. Proficiency with low-voltage cabling and termination, structured wiring, Cat5e/6 and fiber optic termination and testing. Familiarity with access control, IP video systems, and mobile/vehicle IT systems. Ability to interpret technical diagrams, floor plans, and wiring schematics. Ability to work independently on assigned tasks while following established procedures, work instructions, and priorities. Strong customer service skills with the ability to remain calm and professional in high-volume or time-sensitive support situations. Ability to accurately document work and resolutions while maintaining confidentiality and data security. Valid Texas driver's license and insurable driving record. Must not have been excluded by the OIG to participate in federally funded healthcare programs. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Must be able to lift and carry up to 50 lbs. Climbing ladders, crouching, and working in tight spaces (e.g., vehicle interiors, ceilings). Frequent use of hand and power tools. Extended periods of standing, walking, or driving. WORKING CONDITIONS: Field-based work across multiple EMS stations and vehicle bays. Office and server room environments at headquarters. Occasional after-hours or weekend work may be required for projects or emergencies. Exposure to outdoor elements, active public safety facilities, and vehicle interiors. HCESD11 is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, HCESD11 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Furthermore, HCESD11 has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and HCESD11 reserves the right to change this position description and/or assign tasks for the employee to perform, as HCESD11 may deem appropriate Salary Description $23.00/hr. - $29.00/hr.
    $23-29 hourly 14d ago
  • IT Technician

    Health Matching Account Services

    Technical support specialist job in Houston, TX

    A qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability This position reports directly to the President of the company. Office Hours: Monday - Thursday, 8:45am-5:30pm and Friday 8:30am - 4:00pm JOB RESPONSIBILITIES Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy Other duties as assigned JOB REQUIREMENTS Proven experience as IT Technician or relevant position Excellent diagnostic and problem-solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) EDUCATION & EXPERIENCE Bachelor's Degree in Computer Science or equivalent field Minimum 2 years' experience working as an IT Technician
    $36k-64k yearly est. 60d+ ago
  • IT

    Auto-Fit Inc.

    Technical support specialist job in Houston, TX

    Auto Fit USA LLC in Houston, Texas, currently has an open position for a full-time IT Director, Monday through Saturday. Responsibilities encompass overseeing the daily operations of the department, assessing workflow, establishing priorities, setting standards, and defining deadlines. Collaboration with department heads, managers, supervisors, vendors, and other stakeholders is vital to foster cooperation and troubleshoot issues. Additionally, the role involves reviewing project plans, coordinating project activities, assigning and evaluating the work of systems analysts, programmers, and other computer-related personnel. Offering technical support to users facing computer issues is also part of the role. The ideal candidate should hold a Master's degree in Computer Science, Software Engineering, or Information Technology, along with at least 12 months of relevant experience. Resumes can be sent to HR at 6969 North Freeway, Houston, Texas 77076.
    $36k-64k yearly est. Auto-Apply 60d+ ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support specialist job in Houston, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $36k-64k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Ptsd Foundation of Americ

    Technical support specialist job in Houston, TX

    PTSD Foundation of America is seeking an enthusiastic and detail-oriented IT Technician to join our team. This position is primarily based at Camp Hope, where the technician will provide front-line technical support for desktops, laptops, networks, printers, and other peripheral devices. This role will also require occasional travel to the corporate office to assist with IT needs. The ideal candidate will have a passion for technology, strong problem-solving skills, and the ability to deliver excellent customer service to end-users. Responsibilities: The IT Technician has the following responsibilities and duties: Diagnose and resolve desktop/laptop hardware and software issues. Install, configure, and maintain PCs and associated peripherals. Troubleshoot network connectivity problems (wired/wireless). Provide single and multi-function printer support, including setup and connectivity. Perform hardware repairs and upgrades on workstations. Respond to and maintain accurate records of issues and solutions through the helpdesk system. Escalate complex technical issues to senior IT staff or vendors. Support IT asset management and inventory tracking. Other technical and/or administrative tasks as directed by senior IT staff. Requirements: The IT Technician should have the following skills, education, and experience: High school diploma or equivalent (Associate degree or technical certification preferred). Basic knowledge of Windows operating systems, MS Office, and PC hardware. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritize and manage multiple priorities simultaneously. Ability to work independently and as part of a team. Willing to assist other departments with non-IT related priorities as needs and available time allow. Preferred Certifications (not required, but a plus) CompTIA A+ CompTIA Network+ Microsoft Certified Fundamentals Physical Requirements: Primary work location: Camp Hope Occasional travel to the corporate office as required. Ability to lift up to 40 lbs. when handling IT equipment. Normal business hours with occasional after-hours support as needed. PTSD Foundation offers participation in the following: Hourly Compensation Medical, Dental, and Vision benefits Life Insurance Other benefits
    $36k-64k yearly est. Auto-Apply 16d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in The Woodlands, TX?

The average technical support specialist in The Woodlands, TX earns between $29,000 and $78,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in The Woodlands, TX

$48,000

What are the biggest employers of Technical Support Specialists in The Woodlands, TX?

The biggest employers of Technical Support Specialists in The Woodlands, TX are:
  1. Pure It CUSO
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