Technical support specialist jobs in Thousand Oaks, CA - 710 jobs
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Teamlead Consulting & Support (m/f/d)
Hubdrive GmbH
Technical support specialist job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 5d ago
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Teamlead Consulting & Support (m/f/d)
xRM1 Business Solutions
Technical support specialist job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 5d ago
IT Support Specialist
Spinelli Kilcollin
Technical support specialist job in Los Angeles, CA
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
As the IT SupportSpecialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.
Location: Los Angeles (Hybrid)
Reports To: COO (in partnership with VP of People)
Key Responsibilities
Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
Set up, configure, and maintain company devices (laptops, software, user accounts)
Support onboarding/offboarding processes for all IT-related needs
Monitor and maintain SpamTitan for secure and effective email filtering
Create and implement IT standards of procedure across systems and office locations
Ensure consistency of IT systems, configurations, and tools across all locations
Troubleshoot and resolve IT-related issues in a timely and effective manner
Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
Support SSO implementation and management across business systems
Own internal communication regarding system updates and IT policy changes
Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
Maintain and implement cybersecurity protocols, including updates and compliance measures
Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
Provide day to day technicalsupport while maintaining incident logs and documentation
Qualifications
3+ years of experience in IT support or systems administration
Strong working knowledge of Google Workspace, Dropbox, and 1Password
Experience with SpamTitan or similar email security tools
Familiarity with device management (MacOS and Windows)
Experience configuring and maintaining firewalls and managing IT across multiple locations
Strong documentation skills and experience building scalable processes
Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
Experience with NetSuite administration
Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus
Compensation: $80,000 - $85,000
Benefits:
Paid Company Holidays
PTO
Health & Dental Benefits
401(k) + matching
Profit sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.
Applicants must submit the materials above directly to ***************************** for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
$80k-85k yearly 4d ago
Head of Hardware Product
Skylight 4.2
Technical support specialist job in Los Angeles, CA
Skylight is a fast-growing technology company based in Los Angeles and San Francisco, building the operating system for families. Our products bring together calendars, lists, routines, and memories-helping millions of families stay organized and connected around the world.
Entirely bootstrapped, Skylight has scaled to hundreds of millions in annual revenue under founders who are former venture capitalists and serial entrepreneurs. And we're just getting started: you will be stepping into a subscription business that is more than doubling year-on-year with strong customer sentiment and retention.
In this role, you'll report to our Chief Product Officer and partner closely with our executive, engineering, commercial and customer service teams to make Skylight hardware loved, functional and reliable.
Responsibilities
You will be our first dedicated Hardware Product Manager and lead the small-and-mighty team that delivers.
Lead Skylight's hardware team, including program management
Own Skylight's hardware roadmap for Calendar & Frame
Deeply understand our customers, their needs and alternatives
Propose ideas, get alignment and development clear requirements
Build an accessory roadmap to make Skylight products loved in the home
You are excited by our mission to build the Family OS
You are a strong communicator with an ability to simplify the what, why and how
You have a track record of building consumer electronics products end to end
You have owned product(s) that reach hundreds of thousands or millions of customers
You understand the customer and tend to be right on what is and is not needed
You have strong data analytics skills and a data-driven approach
You have 10+ years of experience in product management
You have 5+ years working on consumer electronics (or similar) products
Our competitive compensation package includes:
Competitive Salary + Equity Package
401K matching
Wellness, learning, and home-office budgets
Health, Dental & Vision Medical Plans
Tremendous autonomy to set the direction of your work
Unlimited PTO
Company holidays on the first Friday of every month (Excluding November, December, and January)
Equal opportunity employer
Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you're the best person for the job, we want you on board!
We hire across the U.S., but for legal reasons, we have to list NY and CO separately.
For Colorado-based candidates, the base salary range being offered for this role is $250-300k based on experience and for California-based candidates, the base salary range being offered for this role is $250-300k based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
#J-18808-Ljbffr
$65k-90k yearly est. 4d ago
Information Technology & Administrative Specialist
Dramabox
Technical support specialist job in Glendale, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technicalsupport for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
$77k-112k yearly est. 1d ago
Healthcare IT Training Specialist
Tucker Parker Smith Group (TPS Group
Technical support specialist job in Los Angeles, CA
IT Training Specialist
Employment Type: Contract (6 months with potential extension)
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Compensation: $45-50/hour
Position Summary
The IT Training Specialist serves as an educator and training resource responsible for supporting the adoption and effective use of newly implemented technology and applications. This role delivers end-user training, new employee onboarding, post-implementation optimization and stabilization training, and remediation training. The IT Training Specialist also designs and develops instructional content across multiple learning environments, including classroom, computer lab, virtual, webinar, and eLearning formats.
Key Responsibilities
Deliver training using a variety of instructional techniques and formats, including role playing, team exercises, group discussions, videos, and lectures
Schedule training sessions based on classroom availability, equipment, and instructor resources
Develop and maintain self-paced learning options using video, audio, and computer-based learning tools
Create, organize, and maintain training manuals, guides, course materials, handouts, and visual aids
Design and deliver classroom-style training programs for new applications and hardware
Monitor, evaluate, and document training activities and program effectiveness
Review and assess training materials developed by departmental instructors
Assess training needs through surveys, interviews, focus groups, and consultations with managers and end users
Plan, organize, and conduct orientation and ongoing training for employees on IT applications
Stay current on technology developments and training best practices through continued learning and research
Minimum Education
Bachelor's degree in a related field required
Minimum Experience & Qualifications
Minimum 3 years of proven IT training experience, preferably in a healthcare environment
Competency in both Ambulatory and Inpatient Cerner clinical applications
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Visio
Experience training business applications such as ServiceNow, Kronos, Lawson, or similar systems preferred
Ability to understand and explain business and clinical application workflows
Experience writing eLearning scripts preferred
Hands-on experience developing a variety of training materials, including:
Participant guides
Job aids
Quick reference guides
Short video tutorials
Experience utilizing Snagit or similar screen capture tools
Experience working in large, dynamic project environments preferred
Proven track record of professionalism and excellence
$45-50 hourly 4d ago
Technical Advisor - Professional Technology & Support
Canon U.S.A., Inc. 4.6
Technical support specialist job in Burbank, CA
Company Canon U.S.A., Inc. Requisition ID 33306 Category Product Support Type Full-Time Workstyle Full-Time On Site About the Role Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers
If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you!
Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.
Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed.
Your Impact
- Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products
- Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals
- Conduct and manage in person and virtual product demos and product training seminars
- Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects
- Represent Canon in on camera interviews, social media and marketing content
- Develop audio/visual and technical documentation support materials to enhance information presented during training, technicalsupport programs, training courses offered in the Burbank facility
- Represent Canon as expert in the field at local association and cinema community events
- Foster third party relationships
About You: The Skills & Expertise You Bring
- Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional
- Experience in the technical aspects of motion picture production and/or the live broadcast market preferred
- Experience with PTZ/remote camera systems, control and streaming protocols is required
- Requires relevant technical training experience including curriculum development
- Must have good verbal and written communication skills
- Flexibility to work some evenings and weekends during events
- Highly organized, self-starter with excellent interpersonal skills in changing environments
- Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
- Ability to multitaskand prioritize projects and deadlines
- Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams
We are providing the anticipated salary range for this role: $96,880 - $145,090 annually
Company Overview
About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon.
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #LI-NF1#LI-ONSITE #ID22
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$96.9k-145.1k yearly 7d ago
Desktop Support
Teksystems 4.4
Technical support specialist job in Camarillo, CA
Provide local client IT support for the customers programs Installing hardware/software, perform hardware refreshes, and manage break-fix of hardware/software. *Skills* Desktop, Windows 10, Troubleshooting, Technicalsupport *Top Skills Details* Desktop,Windows 10,Troubleshooting,Technicalsupport
*Additional Skills & Qualifications*
Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively.
* Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved
* Record and track interactions with end-users and related activities in the service desk tool
* Create Knowledge Base articles as repetitive issues arise
* Provide site IT support encompassing:
o PC configuration and troubleshooting - OS, hardware, and software;
o PC maintenance/preventative maintenance;
o PC replacement (tech refresh)
o Network cabling activities, where applicable
o Printer installation, networking, configuration and troubleshooting;
o New user setup on Active Directory network;
o Support for client applications;
o Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support
o Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc.
o Maintain department loaner equipment and administer checkout process
o Review and record daily event logs
o Call software and hardware vendors to request service regarding defective products
o Support equipment used in conference rooms and auditorium
* Provide IT support for all local systems/applications
* Perform project work as directed
* LA Regional Team
o Be an essential part of the LA Region IT Team supporting multiple sites
o Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Camarillo, CA.
*Pay and Benefits*The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Camarillo,CA.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-35 hourly 7d ago
Network System Administrator
Mantech 4.5
Technical support specialist job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
$66k-94k yearly est. 1d ago
Oracle Application Specialist
Onpoint Search Consultants 4.2
Technical support specialist job in Los Angeles, CA
What you will find ...
production support for Oracle Cloud (Benefits & Absence)
remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX
exceptional benefits (pension plan options)
What you will do ...
production support for Oracle Cloud (Benefits & Absence)
break fix & troubleshoot Oracle Cloud (Benefits & Absence)
project support for enhancements (Open Enrollment)
configuration & testing Oracle Cloud (Benefits & Absence)
OTBI report writing & audit files for compliance
Wish list ...
3+ years in Oracle Cloud modules (Benefits & Absence)
Oracle Cloud production support (primary Benefits & Absence)
experience with Oracle HCM Cloud & Oracle HR preferred
healthcare or hospital IT environment a big plus
$73k-112k yearly est. 2d ago
Credit Resolution Support Specialist
Water and Power Community Credit Union 3.7
Technical support specialist job in Los Angeles, CA
Role:
Perform and conduct complex, time-intensive credits on non-performing assets through journal entries and department monetary adjustments and may be required to balance outages.
Responsible for the accuracy of charge off losses and adjusted journal entries ensuring accounting principles are followed for proper financial record keeping. This position works independently to provides technicalsupport and research support to branches, Credit Resolution, and other back office departments. The Credit Resolution Support Representative role will function as a subject matter expert in a variety of complex functions, including Credit Disputes, Validation of Debt, Payment history analysis, Paid Ahead reports for Real Estate loans. The role also serves as a back-up support for Credit Resolutions Collateral Representative.
Duties and Responsibilities:
Monitor and maintain sub-ledgers, reconcile, and research accounts to clear variances.
Participate in department projects.
Maintain a basic understanding of state and federal laws and regulations related to credit union compliance including bank secrecy act (BSA} and anti-money laundering laws appropriate to the position.
Assist in audits and reconciliations on account types including the following:
Vehicle/RV loans
Personal Loan
Line of Credit
Credit Card
Collection payments
Collection extensions
Expulsion Process
Account closure
Negative Shares, Visa, and Loan Charge-offs.
Review delinquent accounts 150 to 180 days past due and write-off small account balances on personal loans, Visa, and Negative shares.
Assigns charge off accounts to Collection Agencies
Processes payments received on charged off loans
Post and balance all Chapter 13, collection agency, and attorney suit payments
Processes Charge off loans as approved by the Board of Directors.
Make corrections or processes changes to loan payments
Independently work with WPCCU departments to resolve member disputes
Foster a positive and engaging work environment by sharing best practices and industry standards.
Maintain positive communication through words and actions by modeling WPCCU mission, vision and core values.
Responsible for handling escalations related to complex credit bureau inquiries and disputes from members, dealers, financial Institutions, vendor/partners and the credit reporting agencies.
Maintain a thorough understanding of state and federal laws and regulations related to credit bureau reporting, compliance, including but not limited to; Consumer Credit Reporting Agencies Act, Unfair or Deceptive Acts or Practices, Fair and Accurate Credit Transactions Act (FACT Act), Fair Credit Reporting Act (FCRA}, Bank Secrecy and Anti-Money laundering laws as appropriate to the position.
Work, create and analyze reports necessary to ensure work is completed according to required timelines, procedures and regulations. Perform necessary research and actions based on report findings, and trend analysis notifying management of status, any issues and proposed resolutions.
Review, analyze, credit reporting process to ensure accuracy.
Evaluate and ensure thee-OSCAR disputes are accurate, complete and compliant,
Review incoming correspondence, information researched, and response paperwork for truthfulness, accuracy, and consistency.
Apply fraud detection and prevention techniques.
Create lien releases, payoff's reports
Ensure payments are posted within regulatory and industry best practices.
Provide additional support throughout the department and perform other tasks and duties as needed.
Qualifications
EDUCATION: High School curriculum is required, AA degree in accounting or equivalent combination of education, training preferred.
EXPERIENCE: Three years or more performing Journal entry, reconciliation, and research work in a sin1i1ar position within a financial institution.
KNOWLEDGE/SKILLS: Strong oral and written communication skills. Has demonstrated a strong knowledge of financial services products, services, understanding of BSA, OFAC and FDCPA, FCRA, FACTA, regulation. Strong knowledge of General Accounting Principles rules, ten-key, Strong comprehension of the Journal Voucher (JV) protocol, General Ledger (GL) system. Demonstrate analytical skills and problem solving with the ability to balance and reconcile GL accounts.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Water and Power Community Credit Union is an equal opportunity employer
We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, mental or physical disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
$38k-45k yearly est. 3d ago
Regional Device Support Specialist - Los Angeles
Novocure Inc. 4.6
Technical support specialist job in Los Angeles, CA
The Regional Device SupportSpecialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
Candidates for this role should live around the Los Angeles / LAX Airport Area
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device SupportSpecialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
#LI-RJ1
$36k-48k yearly est. 7d ago
Network Support Specialist
Firstsource 4.0
Technical support specialist job in Thousand Oaks, CA
Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. American Recovery Service, Inc. - ARSI (a Firstsource company) in Thousand Oaks, California is a nationally recognized asset-recovery company.
With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.
Responsibilities:
Train assigned attorneys on clients and company's practices, goals, expectations and on Portals
Ensure attorneys have all documentation and costs needed to proceed with suit
Work assigned files on a day-to-day basis to ensure the information is updated and uploaded including case information, clearing exceptions as necessary
Review demand letters, lawsuits, all applicable motions, and actual court-stamped judgments
Ensure attorneys are properly, timely, and proactively updating files with notes such as collector notes and legal procedures
Review and notate files accordingly
Review attorneys paying files
Responsible for auditing and ensuring files are within compliance
Follow-up with attorneys for monthly collection projections
Ensure attorneys are remitting collections to company timely and properly
Respond to attorneys inquiries
Assist the department with duties and projects
Maintain adherence to all company policies and procedures
Adhere to assign work schedule
Attend meetings and training as requested
Compensation & Benefits:
Pay Range: $23-$24/hour
401k
Vacation & Sick Time
Medical, Dental, Vision and more
$23-24 hourly 3d ago
Stericycle/Shred-it
Northrop Grumman 4.7
Technical support specialist job in El Segundo, CA
This position is only available for pre-identified partners, suppliers, and contractors who support Northrop Grumman. Do not submit information for more than one position unless specifically directed by a representative of Northrop Grumman.
$74k-99k yearly est. Auto-Apply 19d ago
IT Technician
Next Perimeter
Technical support specialist job in Glendale, CA
Job Description
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technicalsupport to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
Job Posted by ApplicantPro
$51k-97k yearly est. 7d ago
IT Technician
Voyage One
Technical support specialist job in Cerritos, CA
Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity.
Job Description
Job Summary
We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products.
Responsibilities
Installing and updating computer hardware/software products.
Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.)
Assisting in the running of cables.
Placement and installation of digital and network devices.
Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems.
Assessment of technical questions along with their proper escalation.
Creation/termination of user accounts.
Setting up computer/network security measures as well as configuring network access for individual users.
Offering technicalsupport on-site, via phone, email and remotely via extended computer access as required.
Qualifications
Requirements
Associate or BS in Computer Science, Information Technology or related field.
2+ years of technical experience as a desktop analyst/technician.
CompTIA A+ certification a PLUS.
Ability to prioritize tasks and work independently.
Problem solving attitude.
Strong oral and written communication skills.
Additional Information
Full-time
Compensation: Above Market + Benefits
Location: Cerritos, CA
$50k-96k yearly est. 10h ago
ENTRY-LEVEL IT / DIGITAL ARCHIVE TECHNICIAN
Nightbird Productions Inc.
Technical support specialist job in West Hollywood, CA
Job DescriptionENTRY-LEVEL IT / DIGITAL ARCHIVE TECHNICIAN
Part-time or Contract | On-site | West Hollywood / on site at our recording studios
We are looking for a smart, organized, tech-comfortable Entry-Level IT / Digital Data Technician to help consolidate, migrate, and streamline multiple large media libraries (music, photos, documents) across several drive systems. This is a hands-on role involving data transfers, RAID/drive management, file organization, and backup/archival work.
RESPONSIBILITIES
Transfer and consolidate media across multiple drive types including miscellaneous cables, external drives & Thunderblade units
Migrate and integrate existing Drobo RAID arrays into new storage systems
Install 8 x 16TB drives into a new Drobo unit for the recording studio
Deduplicate all media: ensuring only one master copy of each file/asset exists across all drives
Create a unified backup system after deduplication & cleanup
Organize and rebuild Jeds iTunes / Apple Music library
Reorganize and streamline the photo & digital asset library (multiple formats, libraries, locations)
Maintain highest-quality versions of all files while eliminating redundancy
IDEAL QUALIFICATIONS
Comfortable handling large digital media libraries
Knowledge of RAID systems (Drobo preferred) or willingness to learn
Familiarity with Thunderblade drives, mac OS media libraries, file systems
Detail-oriented, patient, organized able to work systematically
A problem-solver who enjoys cleanup, structure, and data order
No advanced experience required trainable fast-learner welcome
WHAT YOULL BE WORKING WITH
Drobo RAID systems
Thunderblade drives
Music (iTunes/Apple Music library)
Photo library archives
Documents & media in multiple formats
If you like the feeling of turning chaos into clean, well-structured digital systems this is the job for you.
To Apply:
Send a short intro + relevant experience or interest to with requested hourly rate:
$51k-97k yearly est. 9d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in San Buenaventura, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-51k yearly est. 10d ago
I.T. Helpdesk Specialist II
First Legal Investigations 3.9
Technical support specialist job in Monterey Park, CA
The IT Helpdesk Specialist II is responsible for assisting employees in providing technicalsupport to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions.
Essential Duties and Responsibilities:
* Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines
* Primary point of contact for all incoming help desk support tickets and IT Helpline calls
* Responsible for distributing and assigning help desk support tickets for the IT Department
* Provides Tier 2 TechnicalSupport for all service-related calls received and escalates issues and concerns as needed
* May also participates as an after-hours support call center team member
* Provides general office support to the Information Technology Director and Manager with project as assigned
* Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed.
* Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively.
* Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary.
* Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions.
Job Qualifications:
* High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations
* Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs
* Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system
* Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments
* A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Schedule/Location:
* In Office - Henderson, NV or Monterey Park, CA
* Hours - 8:00am-5:00pm
Compensation/Benefits:
* Salary: $50,000-60,000/yr
* Health, Vision, & Dental Benefits
* Wellness & Mental Health: Shared benefits available for employees and their families
* Paid Time Off: Encouraging work-life balance and personal well-being
* 401(k) Plan: Access provided through Merrill Lynch
* Monthly Internet Stipend
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.
$50k-60k yearly 56d ago
IT PMO
L&F Project Management 4.1
Technical support specialist job in Manhattan Beach, CA
We are seeking a highly skilled IT PMO to join our team at L&F. The IT PMO will be responsible for overseeing all project management activities within the IT department, ensuring projects are delivered on time and within budget. This role will play a key part in driving the success of our IT initiatives and ensuring alignment with business goals.
Responsibilities:
Develop and maintain project management processes and methodologies
Monitor project progress and ensure adherence to timelines and budgets
Provide leadership and guidance to project teams
Identify and mitigate project risks
Manage project resources effectively
Prepare and present project status reports to senior management
Qualifications:
Bachelor's degree in IT or related field
5+ years of experience in project management
PMP certification is preferred
Strong leadership and communication skills
Ability to work effectively in a fast-paced environment
If you are a proactive and results-driven individual with a passion for project management, we want to hear from you. Apply now to join our dynamic team at L&F!
$35k-57k yearly est. 60d+ ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Thousand Oaks, CA?
The average technical support specialist in Thousand Oaks, CA earns between $36,000 and $104,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Thousand Oaks, CA