Technical support specialist jobs in Virginia

IT Security Specialist - Mid Clearance Requirements: Active Secret Clearance 3-Month Contract-to-Hire (W2) Pay Rate: $60 - $75 per hour (W2) Conversion Salary: $130,000 - $140,000 per year Position Description: We are seeking a Mid-Level IT Security Specialist to support a mission-critical federal government program based onsite in Arlington, VA. This role is ideal for a cybersecurity professional with strong experience in NIST frameworks, the Risk Management Framework (RMF), STIGs, system hardening, and configuration management. You will maintain secure configurations across a large portfolio of federal information systems, ensuring compliance with NIST 800-128, federal cybersecurity standards, and internal security policies. This position requires strong technical skill, attention to detail, and the ability to integrate security requirements into complex IT environments. Key Responsibilities: Manage and maintain secure configurations for over 200 federal information systems. Apply Security-Focused Configuration Management (SecCM) to strengthen system security posture. Perform STIG reviews, system hardening, and vulnerability assessments. Identify, document, and track configurations that impact security. Analyze and document the security implications of system configuration changes. Support RMF activities, including security control implementation and continuous monitoring. Produce high-quality documentation: reports, white papers, presentations, and technical findings. Contribute to configuration management and cybersecurity policy development. Support configuration audits, baseline management, and security governance processes. Required Skills/Education: Active Secret clearance. Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field. 5+ years of experience in cybersecurity, configuration management, or related technical roles. Strong hands-on experience with: STIGs & system hardening NIST security frameworks RMF processes Configuration management and SecCM practices Ability to obtain a DoD 8570 Level I certification within 6 months if not already certified. Preferred Qualifications: Current DoD 8570 Level I certification (e.g., A+, Network+, SSCP). Broad knowledge of cybersecurity threats, vulnerabilities, and enterprise security technologies. Experience developing cybersecurity policies, secure configuration baselines, or technical documentation. Strong analytical, research, and technical writing skills. About Seneca Resources: At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Key Responsibilities Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain MDM solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and MDM operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with MDM (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. No on-call required during contract (only 2 calls/year expected). Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other MDM platforms. Experience with endpoint management tools.

DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA. is onsite Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on troubleshooting and diagnosing problems. Writing and editing documentation about troubleshooting and diagnosing problems. Gaining feedback from customers to improve training methods. Writing and editing training manuals. Running reports and analyzing common complaints and problems. Troubleshooting VPN, Networking, and ISP problems. Required Skills: 6 Years - Strong working knowledge of computer systems, hardware, and software, including drivers and bios 4 Years - Excellent problem-solving, analytical, and team-working skills 4 Years - Excellent communication and interpersonal skills. 4 Years - Demonstrated ability to obtain feedback from customers to improve training methods. 4 Years - Writing and editing training manuals. 4 Years - Running reports and analyzing common complaints and problems. 4 Years - An openness to learning new technologies. This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

We are seeking a Site Access & Compliance Coordinator to serve as an on-site representative for a leading workforce access and compliance platform used in mission-critical construction environments. This position ensures seamless site entry, credential verification, workforce onboarding, and ongoing compliance monitoring. The Coordinator functions as a vital liaison between on-the-ground operations and centralized support, providing training, real-time support, and first-line issue resolution for both workers and management personnel. Key Responsibilities Access Control & Credential Verification · Monitor and enforce site access using digital badging and credentialing tools · Ensure all personnel are properly verified and compliant before entry · Manage visitor access protocols, including temporary badging · Maintain order and protocol at gates and turnstiles Onboarding & Training · Train workers and subcontractors on platform usage · Support documentation intake and digital account setup · Educate workers on the use of temporary access credentials and vehicle passes · Assist in multilingual onboarding when necessary Technical Support & Escalation · Act as the first point of contact for on-site access or credentialing issues · Troubleshoot minor technical concerns and resolve access mismatches · Collaborate with centralized operations and support teams to resolve issues · Follow a structured escalation path for unresolved matters Customer Engagement & Field Feedback · Represent the platform and its values with professionalism and courtesy · Address service-related concerns and provide clear communication · Capture user feedback from the field to inform product improvement Performance Expectations · Ensure consistent, protocol-compliant access to the job site · Minimize delays through effective onboarding and training · Rapidly respond to and resolve credential or access-related issues · Uphold high standards of professionalism and customer service

Apex Systems is currently hiring for an AV Deployment Technician with our healthcare client. The AV Deployment Technician will be part of a greater deployment project across the entire healthcare enterprise. This individual will be responsible for installing and troubleshooting AV hardware/software; setting up AV equipment, loading software, cable management, and installations; and programming and configuring AV devices and equipment. If you are interested in learning more, apply TODAY! Qualified candidates will have the following experience and skills: 1+ year experience in IT within Helpdesk/Desktop support Prior AV experience is highly preferred Prior Cisco AV install/configuration experience Must have reliable transportation Location: Falls Church, VA, with travel to nearby sites Onsite expectation: 100% onsite Pay range: $28.12/hr If you are interested, please apply here or email an updated copy of your resume to **********************. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Cordia Resources by Cherry Bekaert is partnered with a leading firm who is seeking a Tier 2 Support/Deployment Specialist to join their team on a contract basis. This role is urgent and requires immediate availability! Details Location: Reston, VA (5 days onsite) Start Date: ASAP Pay Rate: $25-$30 per hour Project Overview Support the setup and configuration of company computers and iPhones. Update and prepare 250+ computers with: Microsoft 365 Company portal access Authenticator setup Configure and deploy several company iPhones. Perform general Tier 2 support tasks, including hardware/software troubleshooting and user setup. Responsibilities Set up and configure desktops, laptops, and mobile devices. Install and update company software and applications. Ensure proper access to company portals and authentication tools. Provide hands-on technical support for end-users. Troubleshoot and resolve hardware and software issues promptly. Qualifications Previous Tier 2 support experience. Strong knowledge of Microsoft 365 and related tools. Familiarity with mobile device setup (iPhones). Ability to work onsite and manage multiple tasks efficiently. Excellent problem-solving and communication skills.

🚨 HIRING NOW: Service Desk Technician 🚨 🖥️ Onsite | Arlington, VA | Contract-to-Hire We're urgently hiring a hands-on Service Desk Technician to be the go-to IT presence in an Arlington, VA office. If you enjoy helping people, fixing issues fast, and being visible and trusted onsite - this role is for you. 💡 Why This Role Stands Out ✔ Immediate need ✔ Onsite, high-visibility role ✔ Fast interview process (1-2 interviews, same-day possible) ✔ Contract-to-Hire opportunity ✔ Personality & customer service > buzzwords 🔧 What You'll Be Doing Be the first point of contact for all IT support needs Provide full-time onsite support in a Dell + Microsoft environment Troubleshoot Windows, Microsoft 365, Outlook, Teams, and hardware issues Perform hands-on break/fix, device setup, and user support Deliver white-glove, customer-first IT support Build trust, solve problems, and win hearts & minds 🎯 What We're Looking For 2-3+ years in Service Desk / Help Desk / Desktop Support Strong experience with Dell hardware + Microsoft environments Excellent communication and people skills Someone who enjoys being onsite and hands-on Able to start immediately ⭐ This Is NOT 🚫 A remote role 🚫 A senior / strategic IT position 🚫 A “ticket-only” help desk job ✅ This IS a hands-on, people-focused IT support role where your presence matters.

Innovate. Learn. Impact. Launch Your Career at UDig. At UDig, we believe in real-world experience from day one. Our 2026 Summer Internship Program is your chance to move beyond the classroom and join a people-first technology consulting firm where you'll contribute to ongoing client engagements and solve real business problems using cutting-edge technology. This is more than an internship - it's the launchpad for your technical consulting career. Our Recruiting Team will begin reviewing applications for the 2026 Summer Internship Program beginning 1/5/2026. We are actively seeking talented, driven students for our 2026 internship cohort across the following areas: Software Engineering Interns UI/UX Design Interns AI/Data Analytics Interns Client Services Interns Here's why students launch their careers with UDig: Real Client Engagement - A core component of your internship is assisting with a real client engagement, providing highly valuable, hands-on consulting experience. Mentorship & Coaching - Partner with Senior Consultants and technical leaders who are dedicated to your success, offering guidance, code reviews, and career insights. Culture & Collaboration - Join a high-caliber, flexible team with opportunities for in-person collaboration, networking events, and an environment that champions work/life balance. Competitive Compensation - Receive a competitive hourly wage for your contributions. What You'll Do: Gain exposure to the full consulting lifecycle by assisting our project teams with either development, design, or deployments on an ongoing engagement. Depending on your track (Engineering, Design, AI/Data Analytics, Client Services/IT Business Management), you will write clean, well-documented code, contribute to data models, create user interface designs, or even create product roadmaps. Gain practical experience with modern development stacks, cloud platforms (AWS, Azure, or GCP), and DevOps tools. Participate in agile ceremonies (standups, backlog refinement), prepare updates, and clearly communicate your progress to both technical and client stakeholders. Dedicate time to research emerging technologies and best practices relevant to your project, applying your academic knowledge in a professional setting. What You'll Bring: Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Systems, UI/UX Design, Data Science, Business Management, or a related field (expected graduation date of Winter 2026 or Summer 2027). Demonstrated foundational knowledge and academic experience in your chosen track (e.g., knowledge of Java/C#, Python, AI/ML, data structures, UI/UX principles, or business management). A strong passion for technology consulting and a proactive, ownership-oriented mindset. Excellent communication and interpersonal skills, with the enthusiasm to ask questions and learn rapidly. Prior experience in a group project, club, or personal coding portfolio is a plus. Ability to work full-time for the duration of the 10-12 week summer program (specific dates TBD, likely June-August 2026). Join UDig - Where Consulting Meets Innovation. UDig is a technology consulting firm dedicated to delivering high-impact solutions that have driven client success for over 20 years. Our team collaborates directly with clients, taking a consultative approach to turning complex challenges into successful projects that deliver business value. By harnessing expertise, innovation, and connections, we achieve extraordinary outcomes across multiple verticals. At UDig, we're more than consultants - we're trust disruptors, problem solvers, and innovators. If you're looking for a role where your technical expertise, leadership, and consulting skills drive real impact, let's talk.

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.

Hi, There! RTM Systems Engineer (Jira Admin /Developer) Job Title: RTM Systems Engineer (Jira Admin /Developer) Security Clearance: TS/SCI Required The ideal candidate will: ABOUT THE ROLE The ideal RTM Systems Engineer combines systems engineering discipline with hands-on expertise in JIRA and Confluence to ensure accurate taxonomy, traceability, and synchronization across complex development efforts. This role requires someone who thrives at the intersection of governance, technical rigor, and coordination across multiple programs and stakeholders. The RTM Systems Engineer creates and maintains accurate records in JIRA and Confluence of past, existing and planned development work in the form of Solution Epic Light Weight Business Cases, Solution Epic Minimum Viable Product Functions, Program Epic Light Weight Business Cases, and Program Epic Minimum Viable Product Functions and Features. DUTIES Ensures all elements of this taxonomy are linked correctly in parent-child relationships and that all dependencies are reflected in the appropriate JIRA fields, along with the correct Tags and Labels for each record. Ensures that all team members operate on a set of common principles: a fixed schedule, an increment every two weeks, a common PI length, a known velocity using SAFe Core Values, face-to-face PI planning, a demonstrated capability at the end of each development segment, a well understood and consistent cadence and monitoring of all testing schedules. Creates and maintains documentation detailing all dependencies and inter-relationships between development activities/release trains and other-than release trains. Maintaining awareness, tracking, and coordination of these inter-dependencies and required capabilities is critical to overall success. Ensure associated risks and opportunities are entered and tracked in the Office/Contract's Board that tracks risk and opportunities of the overall office. Coordinates with Product Owners and Feature Support Engineers and schedule/conduct RTM meetings and review/approval boards for each development cycle including Sprints and Program Increments. These boards will be required for preparing and orchestrating features for future execution and demonstrating capability for those features that have already been accomplished and need Government approval prior to the next step in fielding new capability. Coordinates with other Agency's capabilities and offices where we are leveraging their existing services and adding capability to their baseline. To this end, the Contractor shall support all management activities to synchronize development activity with the other Agency's Program Office and monitor the status of capability backlogs, prioritization, and successful uploads of RTM capabilities to the Agency's operational instance. Ensures all architecture and other system documentation is captured in a standardized and available format for supported release trains Works at the RTM level to support all Engineering requirements for that particular RTM scope. Works with other system engineers under other Release Trains and vendor engineers, along with Government Mission and Product owners to ensure accurate translation of requirements into Program Epics and Features. Requirements Hold an active TS/SCI security clearance Bachelor's degree plus four years of experience, or Masters plus two years of experience in Government Program and Information Technology or a related field. Experience drafting detailed application program coding specifications. Experience working to integrate development efforts across multiple systems/segments. Desired Experience in leading tasks for modifying complex applications programs from specifications and Discrepancy Reports. The ideal candidate will: Possess deep experience configuring and governing JIRA/Confluence records, enforcing parent-child relationships, applying standardized tags/labels, and ensuring end-to-end traceability. Demonstrate skill in translating requirements into Solution/Program Epics and Features, with well-defined acceptance criteria and alignment to SAFe/RTM practices. Have experience tracking dependencies and risks across release trains, using JIRA linkages, dependency boards, and regular reviews to resolve issues before they impact delivery. Be adept at synchronizing documentation across trains and systems using Confluence templates, macros, and standardized workflows to maintain a single source of truth. Support architecture and system reviews by developing and maintaining ADRs, interface specifications, and non-functional requirements documentation. Understand cross-program and external system coordination, ensuring requirements and dependencies are aligned with other Agency programs and partners. Apply automation, reporting, and auditing techniques to monitor compliance, enforce taxonomy rules, and ensure data integrity across systems. Be experienced in training and coaching teams-providing guides, standards, and workflow checks to drive consistent, compliant recordkeeping and requirements management. Demonstrated understanding of SAFe Agile constructs (Solution Epics, Capabilities, Features, etc.) to support Release Train Management alignment. Excellent communication skills to support enterprise-wide synchronization, status reporting, and collaboration with leadership and stakeholders. Experience supporting the National Geospatial Intelligence Agency.

Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. SECRET CLEARANCE REQUIRED. We are seeking a highly skilled and experienced Senior Network/Systems Technician to ensure the robust, secure, and continuous operation of critical, multi-classification (Top Secret, SECRET, NATO, Coalition, and UNCLASSIFIED) network infrastructure. This role requires deep technical expertise across systems administration, network security, virtualization, and enterprise applications. Key Responsibilities Enterprise Network Operations (24/7): Provide comprehensive 24x7 operational and maintenance support for all USFF-owned/managed network environments (Top Secret, SECRET, Coalition, and UNCLASSIFIED). Systems Engineering & Deployment: Configure, deploy, and manage new client hardware and software on local networks. Application & Identity Management: Administer, configure, and maintain critical enterprise application servers, including: Single Sign-On (SSO) Identity Management (IdM) Public Key Infrastructure (PKI) Management Cryptographic Log On (CLO) Server Replication, Load Balancing, and Backup/Recovery solutions. Virtual Infrastructure Support: Provide storage support for the Virtual Infrastructure Team, specifically managing NETAPP hardware/software within the Cisco Flexpod configuration. Information Assurance (IA) & Security: Maintain the system, network, and application security posture and integrity. Ensure compliance with current IA policies and CND (Computer Network Defense) requirements. Manage and update Certification & Accreditation (C&A) packages. Client & End-User Support: Provide expert, on-site functional support for application end-users and support personnel, covering application deployment, Active Directory management, data recovery, and client hardware/software support. Security Tool Management: Oversee the operation and maintenance of the DOD's Host Based Security System (HBSS). Required Qualifications Education & Experience: Option 1: BA/BS degree in a related field. Option 2: AA/AS degree in a related field OR Computer Network Administration Certification, plus 4 years of related experience. Option 3 (In lieu of formal education): 8 years of related experience. Technical & Security Requirements: Security Clearance: Must possess an active SECRET clearance (minimum). Certifications: Must possess CompTIA Security+ (SEC+) certification. Operating Systems: Proven experience with Microsoft Windows Server and Desktop operating systems administration. Data Protection: Knowledge of Data Backup and Recovery processes, with specific experience utilizing Cohesity and Veeam software. Virtualization: Hands-on experience with virtualization technologies such as VMware, Cisco HyperFlex, and Flexpod configurations. DOD Security Compliance: Knowledge of Defense Information Systems Agency (DISA) published Security Technical Implementation Guide (STIG) requirements and the implementation/compliance process. Experience with DISA DOD Group Policy Object (GPO) implementation. CND: Comprehensive knowledge of CND compliance requirements for managed networks and systems. TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit **************** No second parties will be accepted.

We're seeking a detail-oriented and customer-focused IT Support Technician to join our technology operations team in Vienna, VA. In this role, you'll provide Tier 1 and Tier 2 technical support, perform hardware and software diagnostics, and ensure smooth day-to-day IT operations across devices and systems. The ideal candidate will have hands-on experience with PCs, laptops, and thin clients, as well as a strong understanding of asset management, ServiceNow (or similar ticketing systems), and user support best practices. You'll be part of a collaborative team dedicated to delivering exceptional service while maintaining accuracy and efficiency in every interaction. Key Responsibilities: * Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues. * Support PC, laptop, and thin client configuration, deployment, and maintenance. * Accurately document issues, resolutions, and processes in ServiceNow or equivalent ticketing tools. * Maintain and track IT assets through inventory management, scanning, updating, and reporting to ensure equipment availability and accuracy. * Assist with employee workstation moves, including equipment setup, cable management, and teardown. * Collaborate effectively within a team environment and work independently when required. * Follow established procedures and contribute to improving support documentation and operational workflows. Required Skills/Education: * 1-3 years of experience providing IT support or Help Desk services. * Strong diagnostic and troubleshooting skills for both hardware and software. * Proficiency with ServiceNow or similar IT service management (ITSM) tools. * Experience with asset management, inventory tracking, and hardware deployment. * Excellent organizational, communication, and time-management skills. * Ability to work independently and in team-oriented environments. * Associate degree in Information Technology or related field preferred; equivalent work experience accepted. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Department: Auxiliary Services and Operations Classification: Computer Ops Tech 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: $65,000-70,000 - Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition. About the Position: The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used. Responsibilities: Repairs and installs access control, alarm, and CCTV systems * Provides and coordinates repairs and maintenance of technical equipment; * Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems; * Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and * Trains peers and colleagues as directed by supervisor. Serves as commissioning agent of large contract installs and provides oversight for contractors * Ensures continuity and accuracy of contracted access control installs; and * Maintains appropriate records and details of work done and time spent in the appropriate work order system; Handles customer service issues and manages requests and inquiries for technical services * Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security; * Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies; * Follows Standard Operating Procedures and other department, University, and state policies; * Complies with state, University, and department leave policies; and * Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties. Plans, schedules, and prioritizes tasks and assignments * Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee; * Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities; * Instructs staff in work procedures; * Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and * Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment. Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned * Maintains working relationship with University information technology personnel; and * Provides end-user technical support to troubleshoot and rectify issues when requested. Required Qualifications: * High school diploma or equivalent; * Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems; * Knowledge of access control systems and software; * Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency; * Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization; * Ability to learn complex software systems; * Ability to diagnose network connectivity issues; * Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and * Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy. Preferred Qualifications: * Bachelor's degree in related field; * RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and * Experience working in higher education. Instructions to Applicants: For full consideration, applicants must apply for Access Control and IT Technician at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: 08/22/2025 For Full Consideration, Apply by: 09/12/2025 Open Until Filled: Yes

Telework US Citizen We are seeking a Tier 3 Technical Support Specialist to hire in support of the Justice- US COURTS program. This is a great opportunity for someone who thrives in complex technical environments, enjoys solving challenging system issues, and wants to play a key role in supporting and enhancing enterprise-level Power Platform applications. Job Description: Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. CompTIA A+ or ITIL certification preferred 7-10 years of experience in information technology, systems administration or other IT related field. Specifically a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data.

Icertis CLM Deployment SME Clearance Requirements: None 12-18-month contract (potential extension or conversion) Pay Rate: $90 - $110/hr (W2) Position Description We're seeking an experienced Icertis CLM Deployment SME to support a large-scale digital transformation. This role focuses on obligation management, clause library design, federal compliance flow-downs, and integrations with Infor (S2P) and Deltek Costpoint. You'll collaborate with system integrators and cross-functional teams to ensure Icertis is configured for FAR/DFARS, ITAR, and DCAA compliance and integrates smoothly across contract, procurement, and finance workflows. This is an excellent opportunity for a senior professional who thrives in complex, high-impact environments. Key Responsibilities Design and validate Icertis CLM workflows (authoring, approvals, obligation tracking) with SI partners. Lead functional design sessions with Contracts, Legal, Supply Chain, Finance, and Compliance. Define and map contract data (CLINs, SLINs, milestones, deliverables) into Costpoint structures. Establish obligation-to-financial mapping rules and validate complex billing interfaces. Support Icertis-Costpoint integration design, documentation, and UAT activities. Embed FAR/DFARS, ITAR, and DCAA requirements into templates, workflows, and reporting. Manage clause library, metadata, templates, and compliance configuration. Align contract data across Icertis, Infor (Procurement), and Costpoint (Finance). Support UAT, training content, and post-go-live hypercare. Required Skills 5+ years deploying and configuring Icertis CLM (workflows, obligations, clause libraries). Deep knowledge of FAR/DFARS, ITAR, DCAA, and federal contracting. Experience in aerospace, defense, or similarly regulated environments. ERP/Finance integration experience: Infor, SAP, Oracle, Costpoint/Deltek. Strong business analysis, documentation, and cross-functional communication skills. Nice-to-Have Supplier/catalog flow-down experience. Infor CloudSuite A&D and Deltek Costpoint familiarity. Business Process Re-Engineering (BPR) background. Experience with AI-enabled workflows, automation, or analytics tools. Knowledge of government contracting audit and reporting controls. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military