Technical support specialist jobs in Wauwatosa, WI - 325 jobs
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ABB 4.6
Technical support specialist job in Milwaukee, WI
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
TechnicalSupport Team Lead
Your role and responsibilities:
As a TechnicalSupportSpecialist II, you will be responsible for providing technicalsupport to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technicalsupport includes but is not limited to Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), Variable Frequency Drives (VFDs), 3 Phase Power, System Control Wiring, and Connectivity with various standard industrial communication protocols.
This position can be remote in the United States.
The work model for the role is: Remote #LI-Remote
You will be mainly accountable for:
Provide technicalsupport via phone & email for common problems related to the application of Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), and Low Voltage Variable Frequency Drives (VFDs).
Provide remote technicalsupport for PLC, HMI, and VFD hardware and software issues including installation, commissioning, and troubleshooting
Assist customers with drive programming, parameter configuration, communication, and integration with PLC and HMI control systems
Assist customers will PLC and HMI programming, software, communications, and integration with control systems
Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues
Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools
Stay current with PLC, HMI, and VFD technologies, software updates, and industry trends
Required to provide on call technicalsupport during the evenings and weekends on a rotating schedule.
Qualifications for the role:
Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required.
Knowledge of how Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs) and Variable Frequency Drives (VFDs) work, required.
Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of PLCs and VFDs.
Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate.
Candidates must already have a work authorization that would permit them to work for ABB in the US.
Preferred Qualifications:
Knowledge of or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.)
Experience in HVACR, Water/Wastewater and/or Industrial Applications of VFDs and Motors.
What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
We value people from different backgrounds. Apply today for your next career step within ABB and visit *********** to learn about the impact of our solutions across the globe. #MyABBStory 1 | Digital Customer Success Manager We look forward to receiving your application. If you want to discover more about ABB, take another look at our website ***********.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D - 100% employee paid up to maximums
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave - up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.
While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $57,400 and $106,600.
More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Building Maintenance, Keywords:Cleaner, Location:Milwaukee, WI-53205
$57.4k-106.6k yearly 22h ago
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End User Support Specialist
Teceze
Technical support specialist job in Menomonee Falls, WI
Job Title: EUC Talent Required (L2/L3 Support)
Job Type: Onsite
Job Mode: Full Time
Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.
Key Responsibilities
Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
Provide end-user and system support across Syncreon, CLI, and other plant locations.
Deliver onsite support for network changes, hardware installations, and system upgrades.
Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
Provide L2/L3 support for:
Windows and mac OS operating systems
End-user devices
Core infrastructure services
Participate in plant leadership meetings and weekly change management calls.
Support patching and upgrade activities in line with organizational standards.
Adhere to defined operational standards, SLAs, processes, and service objectives.
Maintain accurate documentation for service desk procedures and end-user processes.
Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
Coordinate with onsite hardware and service vendors for issue resolution and installations.
Required Skills & Qualifications
Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
Hands-on experience with Windows OS, mac OS, SCCM, and Intune.
Exposure to manufacturing or plant IT environments is highly preferred.
Knowledge of network troubleshooting, patch management, and security remediation.
Experience managing hardware assets, printers, and scanners.
Excellent communication, coordination, and documentation skills.
Ability to work independently in an onsite plant environment.
Preferred Experience
Prior experience supporting shop floor systems in automotive or manufacturing plants.
Familiarity with ITIL processes, incident management, and change management.
Experience working with multiple plant locations and stakeholders.
$36k-63k yearly est. 3d ago
Peer Support Specialist
La Causa, Inc. 3.8
Technical support specialist job in Milwaukee, WI
La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support.
We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness.
Why Join La Causa, Inc.?
Meaningful work that supports youth and families on their path to recovery
Collaboration with experienced and compassionate professionals
Opportunities for professional development and career advancement
Comprehensive benefits and paid leave-including a day off for your birthday!
Your Role:
As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence.
What You'll Do:
Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches.
Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence.
Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises.
Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress.
Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction.
Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting.
Build Relationships - Maintain open communication and positive connections with youth, families, and team members.
Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies.
Professional Development - Attend meetings, training, and supervision to continue learning and improving skills.
Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services.
What We're Looking For:
Bachelor's degree in social work or a related field (Required)
Master's degree in social work or related field (Highly Preferred)
Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire
At least one (1) year of experience providing community-based support
Strong cultural competency and interpersonal skills
Bilingual (Spanish and English), spoken and written (Preferred)
Excellent verbal, written, and documentation skills
Strong critical thinking and organizational abilities; able to manage multiple priorities
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Ability to work flexible hours, including evenings and weekends, as program needs dictate
Must successfully complete and pass all background checks, including an annual influenza vaccination
Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards
Skills & Competencies:
Strong cultural competency and interpersonal relationship skills.
Excellent written and verbal communication abilities across diverse audiences.
Critical thinking and problem-solving skills with sound judgment.
Highly organized with the ability to manage multiple priorities.
Proficient in Microsoft Office Suite.
Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards.
Must successfully complete and pass all required background checks, including an annual influenza vaccination.
Flexible schedule availability, including evenings and weekends as needed
Work Environment:
Work takes place in both community and office settings (local travel required)
Flexible hours may include evenings or weekends
Regularly required to drive, stand, sit, reach, stoop, bend, and walk
Frequent talking, hearing, and seeing required, finger dexterity necessary
Infrequent lifting (such as files) may occur
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
*****************************
Join Our Team-Apply Today!
Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!
$33k-41k yearly est. 4d ago
Associate System Administrator 4794
Tier4 Group
Technical support specialist job in Milwaukee, WI
Title: Associate System Administrator (Intake to Pay Process Specialist)
Type: Hybrid (3 days onsite per week)
Duration: ASAP - 02/28/2026-With possible extension/conversion
Perks: Competitive Rates, Benefits, free daily lunch when onsite
Job Description:
We are seeking a process-oriented professional with strong communication and collaboration skills to support the Intake to Pay (I2P) process. This role requires a solid understanding of procurement processes and systems, along with the ability to adapt in a fast-paced, dynamic environment.
Key Responsibilities
Provide support for the Intake to Pay (I2P) process in partnership with internal teams, business owners, and functional peers.
Demonstrate knowledge of I2P processes and systems, including how they enable stakeholder workflows across the enterprise.
Document data mapping between systems supporting the I2P process.
Generate reports to monitor and improve data quality for purchase requisitions, purchase orders, contracts, and supplier information.
Understand how system configuration enables business processes.
Support ongoing innovation and process improvements to enhance efficiency in supplier-related workflows.
Build strong relationships with cross-functional groups (e.g., Legal, Risk Assurance) to streamline processes.
Participate in defining system configurations to enable business processes.
Qualifications
Bachelor's degree in Business, MIS, MITM, Engineering, or related field (or equivalent experience).
3-5 years of experience in process design, procedure development, and system configuration preferred.
Strong understanding of business needs with the ability to build trust and confidence.
Demonstrated flexibility to manage changing priorities and concurrent assignments.
Strong analytical and problem-solving skills; ability to make timely decisions with limited guidance.
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with information systems.
Excellent research, planning, and organizational skills with high personal initiative.
Must Have:
Ability to identify process improvement opportunities and build automation.
Ad hoc reporting and analysis of complex business processes.
Nice to Have:
Category Management Process experience.
Data Mapping expertise.
About the Team
We define processes, configure systems, and generate insights from the data collected to drive efficiency and innovation.
$60k-75k yearly est. 1d ago
IT Support Intern - Milwaukee Property and Casualty (onsite)
Milliman 4.6
Technical support specialist job in Brookfield, WI
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future.
Who We Are
Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding, mortgage and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.
Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (****************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.
Milliman's Milwaukee-based Property and Casualty practice is one of the leading experts in property and casualty insurance matters. We advise clients on a wide range of issues - from estimating loss reserves to developing rating plans and evaluating mortgage collateral for government agencies, mortgage lenders, and investors. Our consulting work is supported by a powerful toolkit of analytics software solutions. As innovators in risk assessment, Milliman embraces technology and builds renowned data-driven tools that evaluate risk for a wide variety of applications.
The Opportunity
Milwaukee Casualty's IT Support team ensures that all of our technology is in seamless working order for everyone within the 80+ person practice. Our end-user systems include hardware, network storage, software, networking, and telecommunications. Just as important as your relevant technical knowledge will be your customer-oriented communication skills, as you'll be handling multiple tickets and resolving issues with attention to detail. Whether your day includes setting up equipment at a workstation, running diagnostics in a remote session, tackling challenging IT projects, IT audits, or answering an ambiguous help ticket, you'll provide solutions and expertise in response to a wide variety of requests.
This internship merges the fast pace of “break/fix” IT with exciting opportunities to find ways to enhance our existing solutions and introduce innovative technologies. This is a great opportunity for someone who wants to leverage their tech support experience and is ready to develop additional skills in a professional services environment.
The IT Support team works onsite in our office in Brookfield WI, providing IT support during Central Time business hours. The IT Support Intern will commit to a regular schedule, working at least 10 and up to 37.5 hours per week, all onsite.
Responsibilities and expectations:
Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users
Resolve technical issues in a timely manner and research incidents with the utmost attention to detail
Prioritize tickets based on urgency and/or priority with the information given
Create, update, and review technical process documentation
Contributing to IT knowledge base
Solve technical problems on the fly
Complete auditing tasks
Physically install and configure new hardware, software, and systems
Complete hardware refresh workflows
Provide A/V support for in-office meetings
Communicate clearly and kindly to end-users
Follow internal approval workflows
Provide orientation and guidance to users on how to operate new software and computer equipment
Complete thorough research and exhaust all possible resources when investigating an issue
Complete compliance standards for retired assets
Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs.
What We Are Looking For
Required:
Some experience supporting and troubleshooting Windows 11 and Microsoft software solution technologies, as well as hardware (desktop, laptop, printer, conferencing equipment, mobile devices)
Knowledge of Microsoft Windows 11 and O365 environment
Basic knowledge of TCP/IP networking
Willing to learn and expand personal knowledge base as technology needs evolve
Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team
Organized approach to solving problems
Professional demeanor in oral and written communication
Receptive to constructive feedback
Candidate must currently be pursuing a bachelor's or master's degree
Able to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 30 lbs, climb stairs, balance, stoop, kneel, crouch, and/or crawl
Preferred:
Experience with deploying or creating images
Exceptional attention to detail
Willing to learn and expand personal knowledge base as technology needs evolve
Experience using Active Directory to manage resources
Experience supporting non-Windows platform(s) e.g. Linux or Mac, operating systems
Previous experience working in an office or professional services environment
Location
This position is based out of the Milliman office in Brookfield, WI. Candidates hired into this role must be willing to work onsite 3-5 days per week, on an agreed-upon schedule, with some flexibility. Candidates must already be local to the Milwaukee area. No paid relocation assistance will be provided.
The expected application deadline for this job is February 27, 2026.
Benefits
We offer competitive benefits which include the following based on plan eligibility:
Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
401(k) Plan - When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
Paid Time Off (PTO) - Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.
Transportation - Pre-tax savings for eligible transit and parking expenses.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future.
#LI-LS1
#LI-Onsite
$41k-52k yearly est. 20d ago
Service Technical Support Manager
CNH Industrial 4.7
Technical support specialist job in Racine, WI
Job Family for Posting: End User, Systems & Services Job Type for Job Posting: Full Time Apply now * Apply Now * Start applying with LinkedIn Start Please wait...
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
Lead and develop a team of technicalsupportspecialists to provide dealers, customers, businesses, and field personnel with expert technical products and service support. Drive continuous improvement in product quality, customer satisfaction, uptime, productivity, and profitability while growing dealer service capability through effective team management and data-driven decision making. This is a hybrid position, and must be able to commute to either Racine, WI or Ames, IA at least three (3) days per week.
Key Responsibilities
* Lead, coach, and develop the High Horsepower Tractor team of technicalsupportspecialists, conducting performance reviews, providing feedback, and identifying professional development opportunities.
* Monitor and manage Technical Help Desk queue performance, ensuring timely case resolution and adherence to quality standards, response time targets, and first-call resolution metrics.
* Serve as escalation point for complex technical issues, coordinating with product engineering, field teams, and dealers to drive resolution.
* Analyze support ticket data and trends to identify recurring issues, training gaps, and opportunities for process improvement.
* Collaborate with Training, Product Marketing, and Engineering to communicate field issues and ensure product competency across the team.
* Manage team resources, scheduling, and workload distribution to meet service level objectives.
* Other related duties as assigned.
Experience Required
Education:Bachelor's degree in Agricultural Systems, Engineering, Business, or related technical field (or equivalent experience)
Experience:Minimum 5 years of experience in technicalsupport, service, or field operations within agricultural equipment, heavy machinery, or related industry. At least 2 years of supervisory or team lead experience Experience with dealer networks and customer support environments preferred
Technical Skills:Proficiency in CRM/case management systems (Salesforce, ServiceNow, or similar) Ability to analyze data and generate reports using Excel, Power BI, or similar tools Familiarity with agricultural equipment systems, diagnostics, and precision farming technology preferred.
Preferred Qualifications
* Strong coaching and people development skills
* Clear communicator, comfortable presenting to leadership and coordinating across departments
* Organized and capable of managing multiple priorities in a fast-paced environment
* Excellent interpersonal and customer service skills
* Problem-solving mindset with ability to drive issues to resolution
Pay Transparency
The annual salary for this role is $105,750.00 -$141,000.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
At CNH, our people are at the heart of everything we do. That's why we offer a comprehensive benefits program designed to support your health, well-being, and long-term success. From competitive compensation to flexible work arrangements and opportunities for continuous development, our benefits reflect our commitment to creating an environment where employees feel supported and empowered-both personally and professionally. We believe that when you're given the tools to thrive, you can drive meaningful impact. At CNH, you'll not only find the resources to succeed today-you'll find the foundation to grow a career and build a future.
Click here to learn more about our benefits offerings! (US only)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at ******************************.
Apply now
* Apply Now
* Start applying with LinkedIn
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$105.8k-141k yearly 22d ago
IT Helpdesk Technician - Level 1
Horizon Retail Construction 3.6
Technical support specialist job in Sturtevant, WI
Job Description
Horizon Retail Construction, an established national general contractor, has an immediate opening for an
IT HELPDESK TECHNICIAN - L1
at our Corporate Headquarters in Sturtevant, Wisconsin.
Summary of Responsibilities:
Responsible for maintaining help desk tickets
Set-up and deploy equipment to new office and field employees
Provides support and triage incoming phone, voicemail, tickets, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
Installing upgrades, repairs, movement and replacement of desktops, laptops, and peripherals
Identify hardware and software technical issues and malfunctions.
Provide training to end users as well as create and maintain training manuals
Perform physical inventory, minor hardware repair, equipment delivery, and testing
Assist with IT projects and business initiatives
Interview users to collect information about problems and lead user through diagnostic procedures to determine source of errors
Handle problem recognition, research, isolation, resolution, and follow-up for user problems, referring more complex problems to Systems Engineer
Basic server access to create/modify/terminate user accounts, phone management, etc.
Summary of Qualifications:
Bachelors or Associates Degree in Information Technology or a related field is OR Actively Pursuing Degree in Information Technology
Experience with Windows and Office products (Outlook, Excel, Word, PowerPoint)
Experience with Microsoft 365 products (SharePoint, Teams, Teams Voice, OneDrive)
Ability to work in a team environment to meet critical deadlines
Experience with Apple devices such as iPhones and iPads
Previous customer service experience
Summary of Preferred Skills:
Experience with Ticket and Asset Management software (e.g., Lansweeper)
Someone who has good written, oral, listening skills and customer service
Power Automate Experience
In addition to a casual atmosphere and a great company culture, Horizon offers a competitive benefit package including health, dental, vision, life, critical illness, and accident insurance, as well as a flex spending account and a 401(k) with company match.
Job Posted by ApplicantPro
$49k-62k yearly est. 24d ago
IT Intern in Brookfield, WI
Navistar 4.7
Technical support specialist job in Brookfield, WI
International is not just building trucks - it's forging the future of mobility. As a global industry pioneer, International is assembling a team of makers, problem solvers, and future world builders. Together, we are not just imagining a better world - We're shaping it, one innovative solution at a time.
As the commercial vehicle industry undertakes its most significant transformation in a century, International is on a mission to redefine transportation and is ushering in a new era of complete and sustainable transport solutions.
The IT Infrastructure Internship in Brookfield Wisconsin will provide you with valuable experience and an opportunity to gain exposure to IT operations within a real-world business environment. At International, we offer a 12-week internship designed to give hands-on learning and professional growth opportunities.
This internship is a 12-week, full-time program. Start dates for this program are fixed and available on the following dates only:
* May 11
* May 18
* June 1
Candidates must be able to start on one of the dates listed above and commit to the full 12-week duration. This will be an on-site position in Brookfield, WI
Responsibilities
Project
The Brookfield Datacenter is coming up at 50 years of age, and a lot of systems have come and gone, but sometimes remnants remain, such as network cabling, power cables, rack systems, etc. that are often left in place when a server or other system has been removed.
This is a hands-on project, and applicants should have comfort or willingness to use power tools and get a little sweaty and dusty.
Responsibilities include, but are not limited to:
* Assisting Building Engineer in cleaning out outdated hardware and infrastructure.
* Assisting System Engineers in installing new systems.
* Diving into system administration and network tasks.
Minimum Requirements
* Pursuing a Bachelor's or Master's degree
OR
* For Legal Jobs: Pursuing a Juris Doctor degree or Doctor of Law degree (J.D.)
Additional Requirements
* Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. does not anticipate providing employment related work sponsorship for this position (e.g., H-1B or F-1 status)
Desired Skills
* At least Sophomore standing for undergrad at the time of application
* Able to work at least 12 weeks (starting the end of May or early June through August)
* Previous applicable internships
* Self-starter
* High level of computer skills (Microsoft Applications and Internet)
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job.
The expected compensation hourly pay ranges for hires into our campus intern openings is $27 - $32/hour. The hourly pay rate is based on year in school and is non-negotiable.
You can learn more about our comprehensive benefits package at ********************************************
Company Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit **********************
* International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
$27-32 hourly Auto-Apply 28d ago
IT Surveillance and Security Technician II - Brookfield, WI
Msccn
Technical support specialist job in Brookfield, WI
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
We are seeking a skilled and reliable IT Surveillance & Security Technician II to join our Business Technology team. This position will manage and advance Silgan's surveillance and physical security systems, including CCTV, DVRs, and door access control technology. The role combines hands-on technical work with project management, ensuring our facilities remain secure and our systems operate efficiently.
What We Can Offer You
An inclusive and collaborative culture where every team member is valued and recognized.
Competitive salary and comprehensive benefits, including health, dental, vision, life, disability, and AD&D coverage.
Supplemental benefits such as pet insurance, telemedicine access, and employee perk programs.
401(k) plan with employer match (after eligibility period).
Paid time off and holiday schedule.
Tuition assistance for professional development and certifications.
Opportunity to work in a stable, growth-oriented environment.
What You Will Do
Provide leadership and direction for Silgan's surveillance and door access systems across multiple sites.
Plan, coordinate, and execute new installations, upgrades, and maintenance projects from start to completion.
Oversee operational performance of DVRs, cameras, monitors, multiplexers, switchers, and related components.
Configure, manage, and maintain access control systems across Silgan facilities.
Administer and support access control technologies, including Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, and Premisys.
Manage and maintain video surveillance platforms such as ExacqVision, Axis Communications, and Speco.
Interpret technical drawings and engineering plans to ensure system accuracy and efficiency.
Develop and maintain relationships with vendors for system maintenance, upgrades, and equipment procurement.
Perform hardware and software installations, updates, and system integrations.
Evaluate and monitor network and power infrastructure supporting surveillance and security systems.
Troubleshoot and resolve technical issues to maintain system uptime and reliability.
Maintain detailed documentation, drawings, and standards for system configuration and troubleshooting.
Track performance metrics, uptime standards, and compliance with internal policies and safety guidelines.
Additional Qualifications/Responsibilities
What You Need to Have
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
Five or more years of experience managing surveillance, CCTV, and door access control systems.
Hands-on experience with enterprise-grade surveillance and access control technologies.
Familiarity with leading platforms such as Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, Premisys, ExacqVision, Axis Communications, and Speco.
Proficiency with project management tools and methodologies.
Strong knowledge of electrical and video system installation, cabling, and hardware setup.
Experience with networking, system integration, and Windows environments (including virtual machines).
Knowledge of architectural and control requirements for door security systems.
Excellent troubleshooting and problem-solving skills.
Strong written and verbal communication abilities and a customer service mindset.
Who We Are
America's largest metal food packaging producer.
A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.
$37k-69k yearly est. 21d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Waukegan, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-37k yearly est. 5d ago
IT Intern
Twin Disc, Incorporated 4.3
Technical support specialist job in Racine, WI
Job DescriptionTWIN DISC, Inc. has a proud history of engineered transmission and propulsion solutions for equipment that fuels the world, feeds the globe, and creates our societies' infrastructures. Through the ingenuity of our employees, we've built a strong company that is respected throughout the world and is a leader in the markets we serve.
The IT Intern will be responsible for implementing an IT service management solution (ITSM) to improve visibility and prioritization of IT work, as well as opportunities to automate or eliminate recurring requests. The scope of this work includes defining use cases, configuring business rules, user interface design and testing. In addition, the intern will create an implementation plan and develop user training documentation.
Requirements/Qualifications:
Must be enrolled in a Bachelor's degree program in Computer Science, or other related field.
Flexible, fast learner that is results oriented
Strong communication skills with a great team player mentality
Excellent time management, organization skills, and strong work habits
Powered by JazzHR
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$36k-43k yearly est. 5d ago
Summer Intern - IT
Veolia 4.3
Technical support specialist job in Milwaukee, WI
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
Internships at Veolia: Gain hands-on experience in at least one career function from Corporate, Engineering, Maintenance, Manufacturing, Operations, Sales, Supply Chain or Technology.
Internships are focused on learning and exposure to fundamental business processes and procedures.
Candidates may support any of the Veolia North America business functions.
Primary Duties/Responsibilities:
Executes tasks directly related to functional projects and/or process improvements.
Communicates issues and roadblocks related to areas of responsibility.
May assist in research or special projects in a variety of areas in order to fulfill business initiatives and meet business objectives.
May be asked to prepare and deliver insights and recommendations based on analyses.
Produces findings and draws conclusions from analyses.
Makes oral and written recommendations to management.
Work Environment:
Environments vary by internship function from office to field to plant.
Our aim is to provide tangible industry job experience to each intern.
Qualifications
Education/Experience/Background:
High School Diploma/GED is required.
Working towards a four year degree and you have Senior status in Computer Science, Data Science, or a related major.
3.2 Cumulative G.P.A required.
Knowledge/Skills/Abilities:
Strong communication skills, including written, verbal, listening, presentation and facilitation skills.
Demonstrated ability to build collaborative relationships.
Additional Information
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$32k-40k yearly est. 27d ago
Intern - IT Business Analyst (Summer 2026)
West Bend Mutual Insurance 4.8
Technical support specialist job in West Bend, WI
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Award-Winning Internship ProgramWe're proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more. Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.
Job Summary
West Bend Insurance is currently seeking students for our 2026 Summer IT Internship Program!
As a Business Analyst Intern at West Bend, you will enjoy meaningful experience, one on one mentorship, and the opportunity to work on impactful projects. If you are looking to grow and develop the skills necessary for a future IT role, apply now!
Responsibilities & Qualifications
Responsibilities
* Analyze current processes and elicit requirements
* Collaborate with a software development team to create new solutions that satisfy the opportunities or problems to support business goals and objectives
* Manage and analyze business data to support decision-making and improve organizational efficiency
* Solve real business problems as part of an agile delivery team
Opportunities
* Pair with a mentor to learn and grow your analyst skillset
* Work in an exciting, fast-paced office environment embedded on a software development team with access to the best amenities West Bend has to offer
* Give back to the community by participating in a community service project
Preferred Experience and Skills
* Enrollment in a Risk Management & Insurance or similar program
* Strong critical thinking and problem-solving skills
* Enjoys working as part of a team
Please note - 2026 Summer IT Internship Program participants can work at our West Bend office location.
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
$30k-38k yearly est. Auto-Apply 60d+ ago
Technical Support Expert - ACS880
ABB 4.6
Technical support specialist job in New Berlin, WI
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Senior TechnicalSupport Manager
Your role and responsibilities:
The TechnicalSupport Expert - ACS880 Platform - provides technicalsupport to ABB Customers, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technicalsupport includes but is not limited to AC and DC Variable Frequency Drives (VFDs), Connectivity, Programmable Logic Controllers (PLCs), Three Phase Power, and System Control Wiring.
This role supports Motion Drive Products in New Berlin, WI. The person in this role will be the TechnicalSupport subject matter expert for the ACs880 platform.
The work model for the role is: Hybrid #LI-Hybrid
You will be mainly accountable for:
Provide technicalsupport via phone and email for cases escalated due to the advanced and unique technical problems related to the application of ACS880 variable frequency drives. TechnicalSupport includes commissioning, troubleshooting, part Identification, and warranty evaluation, and in some cases, hands on product testing in the application engineering lab working on electrical equipment up to 600 VAC, while following safe work practices.
Analyze problems and initiate effective measures for their solution. Coordinate activities with related teams to efficiently achieve objectives to ensure customer satisfaction. Collaborate with Engineering & Product Management to ensure the TechnicalSupport team receives all relevant product releases and updates in a timely manner. Proactively contribute feedback to the Quality department regarding product quality issues, including reviewing failure analysis reports.
Lead technical writing projects to create internal documents for TechnicalSupport and cross functional teams that clearly describe the technical issue, how to diagnose the issue, and the course of action to resolve the issue. This includes the development of tech notes, presentations, and legacy product support documents (spare parts lists, migration planning, etc.)
Collaborate with Application Engineering and the Training team to create and lead ACS880 product and application training content to develop the skillset and knowledge of less experienced TechnicalSupport team members.
Execute product warranty while ensuring customer satisfaction and simultaneously achieving cost-control objectives. Provide labor authorization for Drives Authorized Service Contractors (DASCs) to perform troubleshooting and repair work on Drives at customer sites throughout North America.
Required to support calls from the TechnicalSupport queue when deemed necessary due to peak call volume.
Thoroughly document each reportable case in the Salesforce Case Management System
Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards.
Qualifications for the role:
6+ years of previous technicalsupport/remote support/troubleshooting over the phone, experience working with ABB Variable Frequency Drives.
Must be competent with ACS880 Drives Products.
Must have and be able to demonstrate a firm understanding of Variable Frequency Drives (6 pulse drives, Active Front End/Ultra Low Harmonic Drives, Regen Drives, & Multi-Drive configurations, AC & DC Motors, Control system wiring logic, PLCs, and communication protocols (BACnet, Modbus, Ethernet IP).
Knowledge and experience in HVAC, Water and Wastewater, and Industrial applications for AC VFDs.
Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate.
Willingness to travel 5-10%, Requires Valid Driver's License.
Candidates must already have a work authorization that would permit them to work for ABB in the US.
More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
Why ABB?
What's in it for you
We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D - 100% employee paid up to maximums
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave - up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
Meet the moment. This is where progress never stops, teams push boundaries, and we're engineered to outrun the challenges ahead. Run What Runs the World.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Building Maintenance, Keywords:Cleaner, Location:New Berlin, WI-53151
$84k-107k yearly est. 1d ago
IT Support Intern - Milwaukee Property and Casualty (onsite)
Milliman 4.6
Technical support specialist job in Brookfield, WI
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future. Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding, mortgage and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.
Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (****************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.
Milliman's Milwaukee-based Property and Casualty practice is one of the leading experts in property and casualty insurance matters. We advise clients on a wide range of issues - from estimating loss reserves to developing rating plans and evaluating mortgage collateral for government agencies, mortgage lenders, and investors. Our consulting work is supported by a powerful toolkit of analytics software solutions. As innovators in risk assessment, Milliman embraces technology and builds renowned data-driven tools that evaluate risk for a wide variety of applications.
The Opportunity
Milwaukee Casualty's IT Support team ensures that all of our technology is in seamless working order for everyone within the 80+ person practice. Our end-user systems include hardware, network storage, software, networking, and telecommunications. Just as important as your relevant technical knowledge will be your customer-oriented communication skills, as you'll be handling multiple tickets and resolving issues with attention to detail. Whether your day includes setting up equipment at a workstation, running diagnostics in a remote session, tackling challenging IT projects, IT audits, or answering an ambiguous help ticket, you'll provide solutions and expertise in response to a wide variety of requests.
This internship merges the fast pace of "break/fix" IT with exciting opportunities to find ways to enhance our existing solutions and introduce innovative technologies. This is a great opportunity for someone who wants to leverage their tech support experience and is ready to develop additional skills in a professional services environment.
The IT Support team works onsite in our office in Brookfield WI, providing IT support during Central Time business hours. The IT Support Intern will commit to a regular schedule, working at least 10 and up to 37.5 hours per week, all onsite.
Responsibilities and expectations:
* Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users
* Resolve technical issues in a timely manner and research incidents with the utmost attention to detail
* Prioritize tickets based on urgency and/or priority with the information given
* Create, update, and review technical process documentation
* Contributing to IT knowledge base
* Solve technical problems on the fly
* Complete auditing tasks
* Physically install and configure new hardware, software, and systems
* Complete hardware refresh workflows
* Provide A/V support for in-office meetings
* Communicate clearly and kindly to end-users
* Follow internal approval workflows
* Provide orientation and guidance to users on how to operate new software and computer equipment
* Complete thorough research and exhaust all possible resources when investigating an issue
* Complete compliance standards for retired assets
* Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs.
What We Are Looking For
Required:
* Some experience supporting and troubleshooting Windows 11 and Microsoft software solution technologies, as well as hardware (desktop, laptop, printer, conferencing equipment, mobile devices)
* Knowledge of Microsoft Windows 11 and O365 environment
* Basic knowledge of TCP/IP networking
* Willing to learn and expand personal knowledge base as technology needs evolve
* Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team
* Organized approach to solving problems
* Professional demeanor in oral and written communication
* Receptive to constructive feedback
* Candidate must currently be pursuing a bachelor's or master's degree
* Able to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 30 lbs, climb stairs, balance, stoop, kneel, crouch, and/or crawl
Preferred:
* Experience with deploying or creating images
* Exceptional attention to detail
* Willing to learn and expand personal knowledge base as technology needs evolve
* Experience using Active Directory to manage resources
* Experience supporting non-Windows platform(s) e.g. Linux or Mac, operating systems
* Previous experience working in an office or professional services environment
Location
This position is based out of the Milliman office in Brookfield, WI. Candidates hired into this role must be willing to work onsite 3-5 days per week, on an agreed-upon schedule, with some flexibility. Candidates must already be local to the Milwaukee area. No paid relocation assistance will be provided. The expected application deadline for this job is February 27, 2026.
Benefits
We offer competitive benefits which include the following based on plan eligibility:
* Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
* 401(k) Plan - When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
* Paid Time Off (PTO) - Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.
* Transportation - Pre-tax savings for eligible transit and parking expenses.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future.
#LI-LS1
#LI-Onsite
$41k-52k yearly est. 21d ago
IT Helpdesk Technician - Level 1
Horizon Retail Construction 3.6
Technical support specialist job in Sturtevant, WI
Horizon Retail Construction, an established national general contractor, has an immediate opening for an IT HELPDESK TECHNICIAN - L1 at our Corporate Headquarters in Sturtevant, Wisconsin. Summary of Responsibilities: * Responsible for maintaining help desk tickets
* Set-up and deploy equipment to new office and field employees
* Provides support and triage incoming phone, voicemail, tickets, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
* Installing upgrades, repairs, movement and replacement of desktops, laptops, and peripherals
* Identify hardware and software technical issues and malfunctions.
* Provide training to end users as well as create and maintain training manuals
* Perform physical inventory, minor hardware repair, equipment delivery, and testing
* Assist with IT projects and business initiatives
* Interview users to collect information about problems and lead user through diagnostic procedures to determine source of errors
* Handle problem recognition, research, isolation, resolution, and follow-up for user problems, referring more complex problems to Systems Engineer
* Basic server access to create/modify/terminate user accounts, phone management, etc.
Summary of Qualifications:
* Bachelors or Associates Degree in Information Technology or a related field is OR Actively Pursuing Degree in Information Technology
* Experience with Windows and Office products (Outlook, Excel, Word, PowerPoint)
* Experience with Microsoft 365 products (SharePoint, Teams, Teams Voice, OneDrive)
* Ability to work in a team environment to meet critical deadlines
* Experience with Apple devices such as iPhones and iPads
* Previous customer service experience
*
Summary of Preferred Skills:
* Experience with Ticket and Asset Management software (e.g., Lansweeper)
* Someone who has good written, oral, listening skills and customer service
* Power Automate Experience
In addition to a casual atmosphere and a great company culture, Horizon offers a competitive benefit package including health, dental, vision, life, critical illness, and accident insurance, as well as a flex spending account and a 401(k) with company match.
$49k-62k yearly est. 9d ago
IT Intern
Veolia 4.3
Technical support specialist job in Milwaukee, WI
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transformation. They will work on real-world projects, receive mentorship from industry professionals, and participate in workshops and networking events. The program aims to nurture talent, promote innovation, and foster meaningful connections between students and industry professionals. Overall, the SEED program provides students with the skills, knowledge, and connections needed to make a positive impact in the industry.
Program Dates: June 1, 2026 to August 21, 2026.
Primary Duties/Responsibilities:
* Executes tasks directly related to functional projects and/or process improvements.
* Communicates issues and roadblocks related to areas of responsibility.
* May assist in research or special projects in a variety of areas in order to fulfill business initiatives and meet business objectives.
* May be asked to prepare and deliver insights and recommendations based on analyses.
* Produces findings and draws conclusions from analyses.
* Makes oral and written recommendations to management.
Work Environment:
* Environments vary by internship function from office to field to plant.
* Our aim is to provide tangible industry job experience to each intern.
Qualifications
Education/Experience/Background:
* High School Diploma/GED is required.
* Working towards a four year degree and you have Senior status in Computer Science, Data Science, or a related major.
* 3.2 Cumulative G.P.A required.
Knowledge/Skills/Abilities:
* Strong communication skills, including written, verbal, listening, presentation and facilitation skills.
* Demonstrated ability to build collaborative relationships.
Additional Information
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$32k-40k yearly est. 26d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Racine, WI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-36k yearly est. 5d ago
Intern - IT Data Engineering (Summer 2026)
West Bend Insurance Company 4.8
Technical support specialist job in West Bend, WI
Recognized as a
Milwaukee Journal Sentinel
Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Award-Winning Internship Program
We're proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more.
Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.
Job Summary
West Bend Insurance is currently seeking students for our 2026 Summer IT Internship Program!
As a Data Engineering Intern at West Bend, you will enjoy meaningful experience, one on one mentorship, and the opportunity to work on impactful projects. If you are looking to grow and develop the skills necessary for a future IT role, apply now!
Responsibilities & Qualifications
Responsibilities
Build and test data pipelines for analytics and reporting
Integrate and validate data from multiple sources
Contribute to coding, debugging, automation, and testing
Assist with requirement analysis and technical specifications
Apply data frameworks, models, and reusable patterns
Maintain documentation for projects and solutions
Collaborate with mentors and team members to solve problems
Solve real business problems as part of an agile delivery team
Opportunities
Gain hands-on experience with Snowflake, Databricks, Python, and SQL for data management and analytics
Pair with a mentor to learn and grow your engineering skillset
Work in an exciting, fast-paced office environment embedded on an IT team with access to the best amenities West Bend has to offer
Give back to the community by participating in a community service project
Preferred Experience and Skills
Enrollment in a Computer Science, Engineering, or IT-related program
Proficiency in SQL and Python for querying and data wrangling
Familiarity with cloud-based data storage
Developed ETL pipelines in academic projects using Python and SQL
Collaborated on team projects, applying Git for version control and code review
Familiarity with data cleaning and preprocessing techniques
Willingness to learn new technologies quickly
Good analytical thinking skills
Ability to collaborate and communicate with large teams (Business Analysts, Data Engineers, Quality Engineers, etc.)
Good with time management and ability to adapt
Strong critical thinking and problem solving skills
Enjoys working as part of a team
Please note - 2026 Summer IT Internship Program participants can work at our West Bend or Madison office locations.
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
$30k-38k yearly est. Auto-Apply 60d+ ago
IT Intern
Twin Discorporated
Technical support specialist job in Racine, WI
TWIN DISC, Inc. has a proud history of engineered transmission and propulsion solutions for equipment that fuels the world, feeds the globe, and creates our societies' infrastructures. Through the ingenuity of our employees, we've built a strong company that is respected throughout the world and is a leader in the markets we serve.
The IT Intern will be responsible for implementing an IT service management solution (ITSM) to improve visibility and prioritization of IT work, as well as opportunities to automate or eliminate recurring requests. The scope of this work includes defining use cases, configuring business rules, user interface design and testing. In addition, the intern will create an implementation plan and develop user training documentation.
Requirements/Qualifications:
Must be enrolled in a Bachelor's degree program in Computer Science, or other related field.
Flexible, fast learner that is results oriented
Strong communication skills with a great team player mentality
Excellent time management, organization skills, and strong work habits
$29k-41k yearly est. Auto-Apply 34d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Wauwatosa, WI?
The average technical support specialist in Wauwatosa, WI earns between $28,000 and $77,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Wauwatosa, WI
$46,000
What are the biggest employers of Technical Support Specialists in Wauwatosa, WI?
The biggest employers of Technical Support Specialists in Wauwatosa, WI are: