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Technical Support Specialist jobs in West Carson, CA

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  • Customer Insights Analyst

    The Judge Group 4.7company rating

    Technical Support Specialist job in Los Angeles, CA

    Our gaming, media or consumer technology client is seeking a Senior Consumer Insights Analyst to join their growing Publishing Insights Team. Job Title: Senior Insights Analyst, Publishing Employment Type: Full-time About the Role As a Sr Insights Analyst on the Publishing team, you will play a critical role in shaping global publishing strategy through data-driven insights. You will partner closely with product managers and cross-functional teams to uncover opportunities, define KPIs, and drive strategic decisions that enhance player and fan experiences across a global esports portfolio. Key Responsibilities Collaborate with product managers to identify strategic growth opportunities for global esports. Define and implement KPIs for international leagues to support regional optimization. Translate complex business challenges into structured, data-informed solutions. Develop new metrics and analytical models to understand global gaming audiences and inform product strategy. Build dashboards, data pipelines, and experiments to analyze player behavior and league performance. Design and execute A/B tests and causal inference studies to evaluate product impact. Align with Insights and product teams to support strategic initiatives and enhance data capabilities. Minimum Qualifications 7+ years of experience in analytics, data science, product strategy, or a related field within gaming, media, or consumer technology. Proven experience analyzing large datasets and synthesizing actionable insights. Strong background in business or product strategy development. Advanced proficiency in SQL or Python (daily use expected). Skilled in data analysis and spreadsheet tools (Excel or Google Sheets). Excellent communication and stakeholder management skills. Preferred Qualifications Experience with Databricks and Tableau. Familiarity with data pipeline tools such as dbt (Data Build Tool) and Jinja Proven ability to work with senior executives and cross-functional product teams.
    $70k-105k yearly est. 19h ago
  • Computer Technician

    Employment Solutions of New York, Inc. 3.9company rating

    Technical Support Specialist job in Los Angeles, CA

    Do you have Mechanical Technician experience in troubleshooting and maintenance of computers, office machines or the automotive industry? Employment Solutions is partnering with a successful, global company to hire an Electro-Mechanical Technician to work onsite in Los Angeles, CA. This is a direct hire full-time position with outstanding benefits! Monday-Friday 8-5 Pay Rate: $29-32 hour Job Duties: Trouble-shoot and repair electro-mechanical machines Proactively schedule and perform preventative maintenance and upgrades Great customer service Must Haves: 2+ years experience troubleshooting and repairing computers or equipment Experience working on business machines, printers or computers a plus Automotive repair industry a plus Self-motivated and positive attitude A valid driver's license is required Able to lift and/or move up to 50 lbs This company is a global leader in enterprise print and mail products such as printers, inserters, sorters and parcel solutions. Benefits: The company offers a competitive benefits package, which includes medical, dental, and vision coverage, as well as flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, and employee assistance and wellness programs. If you would like to learn more, please send your resume to: ***************************************
    $29-32 hourly 2d ago
  • Customer Success Technical Specialist - Data Security

    IBM 4.7company rating

    Technical Support Specialist job in Costa Mesa, CA

    As a Customer Success Manager - Account Specialist, your mission is to collaboratively lead the way for the deployment and adoption of IBM's solutions within large, complex accounts. Highly organized, with a natural flare for spotting growth opportunities, you'll identify and secure projects, whilst orchestrating the necessary resources for their successful deployment. Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will have a positive impact to the world around us. With deep business knowledge and technical skills, Customer Success Account Specialists are trusted advisors. Credible and respected confidantes who clients depend on to ensure their Enterprise License Agreements and Cloud deployments are fully adopted, and driving the business value they were invested in to achieve. A natural at inspiring, influencing and motivating others, you'll work closely with colleagues and customers to identify compelling business use cases for expansion projects that lead to further investment. Once bought into, you will build technically viable deployment roadmaps for the near- to long-term, collaborating with stakeholders to maximize their software licensing adoption and deliver exceptional value. We're committed to success. In this role, your achievements will drive your career, team, and clients to thrive. A typical day may involve: * Client Software Adoption Expertise: Becoming a trusted expert in client software adoption. * C-Suite Relationship Building: Building relationships with C-Suite stakeholders. * Value-Centric Workshops: Leading workshops and creating value models. * Comprehensive Client Support: Advising and supporting clients throughout the software lifecycle.
    $82k-103k yearly est. 1d ago
  • Customer Service Support Specialist (In Office/Local Candidates Only

    Axiom Materials, Inc.

    Technical Support Specialist job in Santa Ana, CA

    Summary/Objective The Customer Service/Sales Support Specialist (CSSS) is a key supporting role in the Customer Service Department. The position supports sales and provides excellent customer service in a fast-paced environment. Summary of Duties and Responsibilities: Guide and process customer orders and inquiries in a fast-paced environment. Observe all company Health and Safety policies and utilize safe working practices. Adhere to Axiom Quality Standards in performance of tasks. Provide superior support to customers and to sales team. Generate and maintain work order packets throughout the production, testing, and shipping process. Interface with customers and sales team via heavy email and phone correspondence. Respond to and enter quotes and sales orders in a timely manner. Respond to shipping inquiries and answer order status questions. Act as liaison between Axiom and Customers to provide front line service for all requests. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service Other related duties and assignments may be performed as required. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following is a non-exclusive list of the essential functions of the position, which are listed in no particular order: Ability to work with 4-5 software programs simultaneously throughout the day Managing multiple priorities in a fast paced, sometimes stressful, environment Ability to communicate clearly and professionally, both verbally and in writing Strong work ethic and team player mentality Strong decision making and problem-solving skills Ability to work independently with little supervision Ability to Handle and resolve customer related issues in a patient and friendly manner High sense of commitment to customer service with respect to treating and caring for customers Knowledge of Microsoft Office including Outlook, Word, and Excel Competencies Communication Proficiency. Time Management. Problem-solving Skills. Professionalism
    $40k-71k yearly est. 7d ago
  • Medical Support Specialist RN - Bilingual Spanish

    Biolife Plasma Services 4.0company rating

    Technical Support Specialist job in Corona, CA

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services? Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.? BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. ? About the role:? Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).? How you will contribute? You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).? You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.? You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.? You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.? You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.? You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.? What you bring to Takeda:? High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements? Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary Resuscitation (CPR) and AED certification? Fulfill state requirements (in state of licensure) for basic IV therapy? Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist? Two years in a clinical or hospital setting? More about us:? At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.? Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.? BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - CA - Corona U.S. Hourly Wage Range: $36.96 - $50.82 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.? The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - CA - CoronaWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No
    $37-50.8 hourly 6d ago
  • Support Technician - SUD Treatment

    CRI-Help 4.4company rating

    Technical Support Specialist job in Los Angeles, CA

    Job DescriptionSalary: $23 - $25 / hour Support Technician - Substance Use Disorder Treatment Basic Function The basic function of the Support Technician is to ensure the safety of every client, and to provide leadership and supervision to clients. Responsibilities and Duties Ensure that clients report to their respective groups on time. Supervise and direct clients in the performance of their job assignments. Actively check on clients completing their assigned tasks. Complete all necessary documentation, including observation logs, maintenance reports, incident / information reports, urinalysis reports, and other reports as assigned. Complete a discharge form for clients who are discharging, and forward the discharge information to all appropriate parties. Conduct routine urinalysis drug testing, skin checks, no-contact personal searches, eye checks, and searches of clients and their belongings. Attend shift change meetings and stay informed of activities occurring on your shift, i.e. new clients, discharges, illnesses, emergencies, etc. Read all communications to the Support Technicians, and review communications. Stay current on policies and procedures. Chart on at least three clients per shift. Tour the facility on a continual basis, ensuring that a clean, safe environment is maintained and report all issues that might compromise the maintenance of a safe, secure and clean facility to the Chief Support Technician, and to the Assistant Chief Support Technician. Perform other tasks as assigned by supervisors. Skills And Knowledge Required Must have excellent written and oral communication skills Must have excellent time management skills Education / Training Must have high school diploma, or equivalent Must provide CPR / First Aid Training certification within 30 days of hire Must be registered or certified with CCAPP, CAADE or CADTP Experience No experience necessary. Special Conditions Must be willing to undergo random drug screenings. Working Conditions Frequently ascend and descend stairs. Frequently remain in stationary position, standing and / or sitting for 6-8 hours. Frequently crouch below the waist and / or above the shoulders. Constantly lift and / or move objects up to 25 lbs. Constantly push and / or pull objects up to 50 lbs. Frequently operate motor vehicles. Occasionally work at various locations across Los Angeles County. Position Reports To Chief Support Technician Assistant Chief Support Technician Pay Range $23 - $25 / Hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Vision insurance
    $23-25 hourly 15d ago
  • Contracts Support Specialist

    Iese Solutions 3.9company rating

    Technical Support Specialist job in El Segundo, CA

    Job Description IESE Solutions is seeking a Contracts Support Specialist to support the US Space Force (USSF) in developing and deploying warfighter capabilities within the Program Executive Office (PEO) organizations in El Segundo, California. This contract supports the Government with providing Advisory and Assistance Services to program offices that acquire space systems. The team is seeking subject matter experts that have a background with the Department of Defense acquisition process, providing acquisition and program management support to major weapon system developmental programs. Our team is at the forefront novel and burgeoning technology, helping the Government navigate system requirements and each step of the way throughout the full lifecycle development of a system acquisition. Typical responsibilities include: Provide expert advice to the Program Manager and Senior Space Force Leadership regarding acquisition strategies, contracting, budgeting, and execution and draft the necessary documentation (ESIS, ASP, ASD, J&A, Source Selection Strategy, etc.). Provide contracting assistance to technical personnel involved in development of statement of work or data deliverable requirements for variety of pre-award and/or post-award procurement actions (e.g., SOW, CDRLs, Incentive Plans, etc.). Assist with contract negotiation, price reasonableness determination, administration, and termination procedures. Assist the contracting office in preparing contract modifications and supporting documentation for actions such as funding, award fee, period of performance extensions, and admin modifications. Develop and coordinate overarching program planning and execution documents as prescribed by/tailored from DoDI 5000.02, and relevant DoD, AF, and Space Systems Command policies. Draft technical evaluations and function as an advisor in source selections. Provide technical and programmatic assessments of contractor designs and milestone reviews to assess progress, risks and issues, and the ability to achieve mission requirements. Monitor & evaluate contractor performance for compliance with contract terms/conditions & ensures timely submission of contract deliverables. Requirements Bachelors degree and minimum of 15 years of related experience with: Contracting regulations and procurement procedures. Department of Defense Major Capability Acquisition System process. Various Contract types (e.g. Fixed Price, Cost Reimbursable, with and without incentive/award fee arrangements). Drafting and/or evaluating Proposals to include negotiations. Joint Capabilities Integration and Development System process. Must have an active DoD security clearance, adjudicated for SCI eligibility and enrolled in the Continuous Evaluation program (if applicable). Must be willing to be nominated for access to Sensitive Compartment Information and Special Access Programs and willing to consent to a Polygraph examination. Desired Skills: Professional certification (e.g., PMI PMP, APDP, DAWIA, CFCM, CPCM). Planning, Programing, Budget and Execution process. Joint Capabilities Integration and Development System process. Experience with the Adaptive Acquisition Framework. Subcontract Management. Experience within the National Security Space domain. Experience working in development environment and, or U.S. Government weapons system program office. Benefits As a growing small engineering firm, IESE Solutions focuses on people and customers and delivery of uninterrupted high-quality work. Our approach to attracting and retaining highly qualified candidates is to provide an opportunity to help shape the firm's future and a competitive and flexible compensation package consistent with qualifications, security clearance eligibility, and roles. IESE Solutions offers a highly competitive salary and benefits package, including but are not limited to: Company 401K Contribution (no employee contribution required) up to 10% of qualifying salaries Medical insurance Dental insurance Vision insurance Life and AD&D insurance Company paid Long-term Disability insurance Short-term Disability insurance Discretionary Performance Bonus Paid Time Off, including Holidays, Vacation Flexible Work Hours and supportive/collaborative work environment Continuous education sponsorship Career opportunities to participate in the next generation space sensing enterprise ground system integration, test and deployment and develop/enhance enduring professional skills and network. At IESE Solutions, salaries are determined by various factors including location, education, clearance, skills, and experience among others. IESE Solutions considers several factors when extending an offer of employment, including but not limited to the role and associated responsibilities, a candidate's work experience, security clearance, education/training, and key skills. IESE Solutions accepts applications on an ongoing basis and there is no deadline. IESE Solutions is an equal opportunity employer, fostering a culture of merit, diversity and inclusion.
    $40k-55k yearly est. 7d ago
  • Technology Support Analyst

    Skadden, Arps.LLP 4.9company rating

    Technical Support Specialist job in Los Angeles, CA

    We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Technology Support Analyst to join our Firm in our Los Angeles office. The Analyst provides technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual, telephony and security systems. The position requires a high level of customer service, accurate reporting and teamwork with other local technology professionals, as well as the Firm's central resources in White Plains. The Analyst works under the direction of Senior Technology Support Analyst, Technology Support Supervisor, Technology Manager, and Regional Technology Support Manager. This position requires in-office presence five days per week. Responds to local and central telephone helpline, supports tickets and e-mail, assesses problems and offers assistance, logs all calls into the Firm's call logging systems and resolves or escalates as appropriate. Provides application support for both local installations and Citrix-based applications. Assembles, installs, configures, tests, images, troubleshoots and repairs hardware and peripherals, including but not exclusive to computers, printers, scanners, mobile phones and Wi-Fi capable devices, audio visual equipment and software, reprographic and cost recovery network interfaces, security network interfaces and other equipment and applications as required. Provides assistance and advice on technology allowance purchases for attorneys. Provides support, troubleshooting and repair for laptops and desktops. Assists with remote site access. Assists with Firm's audio visual set up requirements. Assists with off-site technology set ups as required. Maintains data room components, data closets and troubleshoots networking issues in conjunction with the Technology Manager/Supervisor. Supports all personnel adds, moves and changes. Services, documents and provides loaner equipment in accordance with Firm policies. Maintains accurate inventory records. Establishes and maintains effective working relationships with clients, attorneys and business services professionals. Ensures the security of the Firm's systems by understanding the risks and ensuring best practices are followed. Helps to maintain Firm policies and procedures in relation to computer technology. Provides basic induction training on technology systems, mobile device usage and basic software usage. Provides software training based upon modules created by the global training department. Regular and reliable physical presence to meet with clients, use on-site equipment, trouble shoot hardware and software. Provides a consistent and high level of customer service. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Performs frequent physical exertion including: walking, pushing, pulling, repetitive use of both hands, lifting or carrying up to 10 pounds frequently and up to 50 pounds on an occasional basis. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned. Qualifications Thorough working knowledge of Microsoft Office Suite, Citrix, PC and Mac Environments, eDocs DM, Blackberry and other mobile devices, DTE, Litera ChangePro, General Desktop Environments, Operating Systems- Windows and Mac Ability to apply logic, reasoning, analysis and interpretation skills to resolve problems Ability to maintain continuous concentration, alertness and attention to detail Basic understanding of hardware and software used for building security systems Strong customer service skills Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems Demonstrates effective interpersonal and communication skills, both verbally and in writing Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work Ability to work well in a demanding and fast-paced environment Ability to work well independently as well as effectively within a team Flexibility to travel Flexibility to adjust hours and work the hours necessary to meet operating and business needs Education And Experience: High School diploma or equivalent Minimum of three years of related work experience, inclusive of two years of specialized technical training or an equivalent combination of education and experience; and knowledge of current technology applications, hardware and software Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion, and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: ******************************************************* Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For more information, please visit Skadden.com/careers. The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $80,000 - $90,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Lara Bell at **************. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage Applicants Have Rights Under California Law Applicants Have Rights Under California Law Skadden will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $80k-90k yearly 60d+ ago
  • Technical Support Specialist (HVAC)

    Robertshaw 4.5company rating

    Technical Support Specialist job in Norco, CA

    Robertshaw is a private equity-owned global design, engineering, and manufacturing company selling product solutions to the appliance, automotive, and HVAC industries. We are an industry leader in advanced flow control components and systems for water, gas, and other fluids to help build extraordinary products that improve safety, comfort, health, and happiness.When you join Robertshaw, you're joining a company with over 125 years of experience and a global team with focus on innovation. Role Description We are seeking a knowledgeable and customer-focused HVAC Technical Support Specialist to join our team. In this role, you will provide expert guidance and assistance to customers and field technicians regarding HVAC systems, including troubleshooting, diagnosing, and resolving technical issues. Your goal will be to ensure high levels of customer satisfaction by delivering timely and accurate support. Key Responsibilities Technical Assistance: Provide comprehensive support for Robertshaw products, including troubleshooting and diagnosing issues via phone, email. Customer Interaction: Engage with customers and field technicians to understand their issues, offer solutions, and ensure the resolution of problems. Product Knowledge: Stay up to date with the latest products, and industry trends to provide accurate and relevant support. Training and Support: Assist in the training and onboarding of new technicians or support staff on Robertshaw products. Collaboration: Work closely with other departments to address and resolve customer and technical issues. Quality Assurance: Ensure that all support provided meets company standards and customer expectations for quality and professionalism. Qualifications Minimum of 3 years of experience in HVAC technical support or a similar role, with hands-on experience in diagnosing and repairing HVAC systems. Relevant HVAC certifications (e.g., EPA Certification) preferred. Strong technical knowledge of HVAC systems, components, and troubleshooting techniques. Excellent communication skills with the ability to convey technical information to non-technical audiences. Proficiency in using support software and tools. Strong problem-solving skills and attention to detail. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Education High school diploma or equivalent required; technical diploma or degree in HVAC technology, mechanical engineering, or a related field preferred.
    $72k-102k yearly est. 12h ago
  • IT Support Specialist (Contract)

    Playstation 4.8company rating

    Technical Support Specialist job in Los Angeles, CA

    Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. ***This contract role is onsite in Playa Vista, CA.*** This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology. This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position. Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California. Responsibilities: Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process. Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support. Perform first and second level support and troubleshooting for workstation and mobile systems. Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation. Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams. Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization. Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable. Research new trends and technologies leading to testing and justification for deployment. Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies. Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions. Be eager to grow and develop new skills and tackle special projects as needed. Appreciation and experience in platform/computer/video gaming is preferred! Qualifications: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully. Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS. Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.). Must understand and communicate system concepts to end users and technical teams. Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) - NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices; Linux and Mac OS experience are both a strong plus. Ability to interact effectively with others on varying technical competency, vendors, management, and staff. Manages competing demands and changes approach or method to best fit the situation. Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise. Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed. Operates across multiple projects concurrently and assumes responsibility for implementation of projects. #LI-Onsite Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate.$41.35—$62.02 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
    $44k-82k yearly est. 26d ago
  • IT Technician

    Top Secret Clearance Jobs

    Technical Support Specialist job in Costa Mesa, CA

    Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. Anduril is seeking an IT Technician to directly support our most sensitive programs. You will be a part of the team building and maintaining the critical classified infrastructure. You will have the opportunity to work with and learn from some of the world's best engineers and cybersecurity professionals as you help to implement cutting edge systems. You will work directly with customers and systems deployed across the globe in support of national security missions all while gaining invaluable experience navigating complex cybersecurity regulation frameworks. What You'll Do Provide 1st, 2nd, and 3rd tier IT support to Anduril employees across classified systems. Install, operate, maintain and troubleshoot air-gapped classified IT systems consisting of a variety of operating systems and hardware. Provide on-call, on-site IT support (in accordance with a predefined schedule). Write instructional documentation and convey highly technical ideas in non-technical terms for end-users. Perform security hardening of systems using DISA STIG's and other best practice security guidelines. System/database/software/firewall/account maintenance and monitoring. Maintaining smooth, secure operation of multi-user computer systems through coordination with peers, and engineers. System re-image, troubleshooting, account maintenance. Regular monitoring of systems/applications for availability and performance. Basic Qualifications Takes ownership of tasks. Able to see a problem or procedure and what it takes to resolve it and improve it. Adept project management skillset, experience in program management, and analytics strongly desired Experience with physical hardware - servers, cabling, desktops, laptops, phones, tablets. Experience building, deploying and troubleshooting air-gapped IT systems. Troubleshoot configuration and integration issues in development, test and production environments. Ensure compliance with security standards and best practices, working closely with Information Systems Security Managers (ISSMs) and Information Systems Security Officers (ISSOs). Hands-on experience with virtualization technologies, such as VMware ESXi, Linux KVM, Hyper-V, and Kubernetes. DoD approved 8570/8140 baseline certification (Security +, CySA+, CISSP, etc). Possess advanced admin skills in one of the following platforms Red Hat Enterprise Linux, Windows (10, 11, Server 2019, 2022), VMware (VxRail), Azure or AWS cloud services. Must possess and be able to maintain a U.S. TS Security clearance. Preferred Skills And Experience Performs well in a fast paced/high stress environment. Install and resolve software problems with applications to include secure print/scan, Sentris, Pitbull, VoIP, Gitlab, Microsoft SQL, Postgres, and WSUS. Experience with AWS and Azure cloud environments. Low voltage cabling experience. Experience with a scripting language (Bash, Python, etc.) to automate and solve reoccurring tasks. Experience Troubleshooting Applications. Account Maintenance with Active Directory/CRM. Experience with managing large Oracle and SQL Server databases, be able to execute and troubleshoot database SQL scripts. Reviewing Virtual tables and DBA views for any issues that may arise. Locate user session data via the command line. Database backups for Disaster Recovery preparation and maintenance of databases. Scripts to perform Level 0 and delta (Level 0/1) backups, full logical export of all database data that collects snapshots of parameter files and checks database for logical and physical corruption. Virtual Machine Management Service (Hyper-V / VMware). Maintaining/upgrading system hardware and startup/shutdown of rack components. Applying OS updates, anti-virus/anti-spyware updates, and Application updates. Importing/Exporting large data volumes. Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE). US Salary Range $94,000-$141,000 USD Benefits The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Platinum Healthcare Benefits: For U.S. roles, we offer top tier platinum coverage (medical, dental, vision) that are 100% covered by Anduril for you and 90% covered for your dependents. For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents. For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril. Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents. Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans. 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition. Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting. Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well. A professional development stipend is available to all Andurilians. Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens. Company-funded commuter benefits available based on your region. Relocation assistance (depending on role eligibility). 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only) The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we'd love to hear from you! To view Anduril's candidate data privacy policy, please visit **********************************************
    $94k-141k yearly 60d+ ago
  • IT Technician

    GPL Technologies

    Technical Support Specialist job in Burbank, CA

    Job Description THE COMPANY VFXnow is an exclusive and diverse company providing Hardware as a Service and solutions to the Media & Entertainment industry and beyond. With a never-ending goal to help creators unleash creativity, VFXnow always works to provide top tier hardware, knowledge and a satisfying experience for all our customers who need high performance computers, storage, or network capabilities for their next short or long-term project. Servicing the major studios to small studios, music festivals, schools and many more, VFXnow is a driving force to make hardware demands simple. We believe that the foundation of this company are the hard workers from within and are pleased to offer the below opportunity to expand our courageous, go-getting team to help shape the future of creative workflows. THE POSITION The IT Technician at VFXnow is responsible for maintaining the hardware pipeline, from inventory to order management and preparing/testing gear for deployment in a fast-paced environment. This role is critical to the company’s success and must have knowledge of, or extreme eagerness to grow with any form of computer hardware, technology, and creativity. Please note: This role is required to work on-site daily, operate company vehicles, lift 50lbs+ of hardware equipment, and visit customer sites when required. DUTIES & RESPONSIBILITIES - Organize, maintain and assemble/image hardware for activated orders in the sales pipeline. This includes the ability to configure all hardware which VFXnow stocks. - Maintain inventory and rental management software with accurate and real-time adjustments including checking hardware out to the order, cross checking availability and billing. - Field troubleshooting calls or support customers with presented issues and ability to determine solutions with or without the team’s assistance. This may include phone, email or remote support. - Manage shipping/receiving with the logistics team for inbound/outbound gear. - Support the accounting team by providing billables from the rental system or other accounting needs. - Support our parent company, GPL Technologies, as required. This may include handling logistics (to/from our warehouse), checking available gear, or providing on-site support. - Assist in the R&D process for future technology or products to help bring new solutions to our customers. REQUIREMENTS - 3+ years of experience working within the Media & Entertainment industry, rental company, or otherwise in roles with IT support/engineering responsibilities. - 3+ years of hands-on experience with computers, consumer/enterprise storage solutions or networking equipment. Includes the understanding and knowledge of operating systems (Windows/mac OS, Linux is a plus), basic networking (IP, 1G/10G, etc.), and storage such as, HDD/SSD, NVMe, RAID, cluster, etc. - Excellent communication skills in both written and verbal form both internally and externally with a commitment to high customer standards. - Base to high level understanding of creative software such as Adobe Creative suite, Maxon suite, Autodesk suite, Unreal, Blender, Nuke, Houdini are a plus. - Experience in supporting creative workflows, from production to post-production including VFX, editorial, render pipelines, etc. is a plus. - A key responsibility in this role is moving equipment to and from stock for assembly, testing, and preparation for delivery to customers. Ability to lift 50lbs+ is required. COMPENSATION & BENEFITS We provide a competitive compensation package, including health benefits and 401k plan. The salary range for this role is 55-70k annually. Our belief in work-life balance aligns well with our very liberal vacation and personal time policy. Above all, you'll be a part of a great team of people serving a vibrant and exciting community of creative media companies around the globe. Powered by JazzHR ZW0q0Es88o
    $51k-97k yearly est. 37d ago
  • IT/IS Technician

    Fortech Solutions

    Technical Support Specialist job in Los Angeles, CA

    Job DescriptionSalary: About Us Fortech Solutions Inc. is a leader in the audio-visual industry, providing high-quality residential, private commercial, and public automation services. With 19 years of experience and a commitment to innovation, we are expanding our services to include robust IT and IS support for our valued clients. Position Overview We are seeking a highly skilled and motivated IT/IS Technician to join our team. In this role, you will provide exceptional IT and IS services to clients, address technical concerns, troubleshoot issues, and actively monitor systems to ensure peak performance. If you have a passion for technology, problem-solving, and delivering excellent customer service, we want to hear from you. Key Responsibilities Client Support - Provide on-site and remote IT/IS support to clients. - Respond promptly to technical concerns and inquiries. - Train clients on system functionality and usage. Troubleshooting and Maintenance - Diagnose and resolve hardware, software, and network issues. - Perform regular system maintenance and updates. - Collaborate with AV technicians to ensure seamless system integration. System Monitoring - Actively monitor client systems for performance and security. - Implement and manage IT/IS solutions, including firewalls, VPNs, and backup systems. - Maintain comprehensive documentation of systems, processes, and changes. Project Support - Assist in the setup and configuration of IT infrastructure for AV projects. - Work with the team to design, implement, and optimize IT solutions. Qualifications Education & Experience - Associate's or Bachelors degree in IT, Computer Science, or a related field. - Minimum 2 years of experience in IT support or a related role, preferably in the AV or tech industry. Technical Skills - Proficiency with Windows, Mac OS, and Linux operating systems. - Strong understanding of networking concepts (TCP/IP, DNS, DHCP). - Experience with firewalls, routers, and managed switches. - Familiarity with IT monitoring tools and platforms. - Knowledge of AV systems and automation (preferred but not required). Soft Skills - Excellent communication and customer service skills. - Strong problem-solving abilities and attention to detail. - Ability to work independently and as part of a team. What We Offer - Competitive salary based on experience. - Opportunities for professional development and growth. - A dynamic and collaborative work environment. How to Apply Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to *********************** Fortech Solutions Inc. is an equal opportunity employer. Join Our Team Ready to join a team that combines cutting-edge technology with world-class service? Apply today and become part of the Fortech Solutions Inc. family!
    $51k-97k yearly est. Easy Apply 34d ago
  • IT Technician - Tier 1

    Next Perimeter

    Technical Support Specialist job in Glendale, CA

    Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for an entry-level technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge zero trust security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
    $51k-97k yearly est. 16d ago
  • Team Lead, IT Application Support

    Geotab

    Technical Support Specialist job in Ontario, CA

    Who we are: Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an IT Application Support Team Lead who will oversee a portfolio of SaaS applications. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a IT Application Support Team Lead, your key area of responsibility will be to lead a team of talented IT Applications Specialists responsible for managing a large portfolio of enterprise infrastructure applications. This role requires strong people leadership skills along with the ability to provide technical leadership to the team around the design, configuration, implementation and maintenance of Geotab's infrastructure applications. Additionally, the Team Lead is accountable for maintaining a stimulating work environment with a strong focus on building a world class application support team and service offering. How you'll make an impact Lead in a Business Relationship Manager (BRM) type role by developing a strong understanding of the various key stakeholders across the organization, especially as it relates to the managed list of enterprise applications. Work closely with business owners in order to understand business needs and manage expectations of users being supported. Develop and implement strategies to identify technology direction to support the business strategy while maintaining security posture. Working with the team, provide advice and recommendations to management regarding technology direction and roadmap capabilities, features and functions aligned with the business while maintaining security posture. Manage team task assignments, work arrangements and other department expectations. Engage in high priority incidents and manage escalations with internal users, departments and third party vendors. Lead problem management to resolve recurring issues in a timely manner. Mature application and service line capabilities by automating application functionality and optimizing processes. Ensure team maintains relevant and current application documentation. Adherence to IT playbook for fully operationalized applications / services. Support team members including communicating team goals and identifying areas for skill development. Develop and facilitate technical training in collaboration with Geotab training teams and Learning Center. Provide project leadership and guidance to the team as SME. Oversee the activities and performance of direct reports: Provide direction in alignment with business plans and business strategy. Engage in the development of the team by coaching, providing feedback, identifying areas of growth and training opportunities. Collaborate and support employees during the performance management process, meeting KPAs and career development planning. Reporting monthly performance metrics for the team. What you'll bring to the role Post-Secondary Diploma/Degree specialization in Computer Science, Engineering or a related field. Professional certification in Information Technology (e.g. Google ACE, Google Professional Collaboration Engineer, Linux +, AWS) highly valued. 3 - 5 years experience managing or developing application teams. 3 - 5 years experience with Cloud Platforms (platform components and assembling applications). 3 - 5 years of experience in technical, functional & system support of IT applications. Thorough knowledge of Chrome, Windows and Linux OS installation, configuration, troubleshooting, and maintenance. Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion. Proven track record of coaching a team to success against evolving performance targets. Proven success with coaching and development of employees. Excellent verbal and written communication skills. Strong interpersonal relationship building skills. A strong team-player with the ability to engage with all levels of the organization. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program *The above are offered to full-time permanent employees only How we work At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at ******************. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.
    $75k-129k yearly est. 8d ago
  • IT Technician

    Voyage One

    Technical Support Specialist job in Cerritos, CA

    Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity. Job Description Job Summary We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products. Responsibilities Installing and updating computer hardware/software products. Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.) Assisting in the running of cables. Placement and installation of digital and network devices. Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems. Assessment of technical questions along with their proper escalation. Creation/termination of user accounts. Setting up computer/network security measures as well as configuring network access for individual users. Offering technical support on-site, via phone, email and remotely via extended computer access as required. Qualifications Requirements Associate or BS in Computer Science, Information Technology or related field. 2+ years of technical experience as a desktop analyst/technician. CompTIA A+ certification a PLUS. Ability to prioritize tasks and work independently. Problem solving attitude. Strong oral and written communication skills. Additional Information Full-time Compensation: Above Market + Benefits Location: Cerritos, CA
    $50k-96k yearly est. 60d+ ago
  • IT PMO

    L&F Project Management 4.1company rating

    Technical Support Specialist job in Manhattan Beach, CA

    We are seeking a highly skilled IT PMO to join our team at L&F. The IT PMO will be responsible for overseeing all project management activities within the IT department, ensuring projects are delivered on time and within budget. This role will play a key part in driving the success of our IT initiatives and ensuring alignment with business goals. Responsibilities: Develop and maintain project management processes and methodologies Monitor project progress and ensure adherence to timelines and budgets Provide leadership and guidance to project teams Identify and mitigate project risks Manage project resources effectively Prepare and present project status reports to senior management Qualifications: Bachelor's degree in IT or related field 5+ years of experience in project management PMP certification is preferred Strong leadership and communication skills Ability to work effectively in a fast-paced environment If you are a proactive and results-driven individual with a passion for project management, we want to hear from you. Apply now to join our dynamic team at L&F!
    $35k-57k yearly est. 60d+ ago
  • CROSSROADS SCHOOL - IT TECHNICIAN, part time

    Crossroads Christian Church 4.0company rating

    Technical Support Specialist job in Corona, CA

    Requirements CORE COMPETENCIES Subject Matter Expert: A subject matter expert masters a discipline, body of knowledge or skill and applies his/her expertise to enhance individual and organizational effectiveness. · Demonstrates knowledge, skills and expertise in his/her area of specialization · Acquires, analyzes, interprets and applies research in his/her area of specialization · Makes practical application of specialized knowledge in everyday situations · Serves as a resource and/or advisor for co-workers in his/her area of specialized knowledge · Continues to develop and refine skills, knowledge and proficiency in his/her area to enhance individual, team and organizational effectiveness Learner: A learner proactively investigates new perspectives, attitudes and behaviors, evaluates current performance and integrates what he/she is learning to improve his/her performance. · Invests time and resources to learn, grow and develop · Possesses an openness to new ideas, concepts and experiences · Seeks education (formal and informal), resources and developmental tools · Builds on strengths and identifies areas for growth Customer Focus: An individual with customer focus seeks to welcome, serve, support and effectively resource customers. · Works to build customer relationships through reliable service, trust and respect · Identifies customers' needs and matches them with appropriate resources · Treats internal and external customers courteously · Demonstrates a thorough knowledge of products · Researches and locates new products when the need arises · Monitors customer satisfaction by eliciting feedback from customers · Considers both short and long-term interests of the customer in making service decisions · Assumes ownership of customer issues and follows up on outstanding issues in a timely manner · Creates strategies to help serve customers more effectively REQUIREMENTS · Bachelor's degree or equivalent experience. · Prior experience with Google Chrome and Apple Devices. · Hardware technical knowledge for Windows OS, Chrome OS, iOS and MacOS systems. · A self-starter who takes ownership, enjoys leadership, and has excellent analytical and problem-solving skills · Highly competent in technological skills · Strong written and communication skills · Ability to multi-task in a fast-paced environment This is a Summary of the details about the above: Manage all School Related Hardware. I.e.: · Chromebooks · iPads · iPad Carts · Chromebook Carts · Apple TV · Chromecast · Classroom TVs · HS Device Management/support · Library Computers · STEAM Lab Computers Repair Damaged devices or other School IT items · Google Chrome Device Warranty Repair · Manually repair Google Chrome Devices · TVs · Carts and Stands · Power supplies Procurement of School Devices · Help determine needs for next school year based on School group: o HS - Macbooks o MS - Chromebooks o ES - Chromebooks o EE - Chromebooks · Replace out of date devices o Chromecast Gen1 and 2 obsolete WORKING CONDITIONS · Able to open and close School Campus Facilities · Able to keep the campus safe and protected from the public during school hours. · Able to sit and work at a computer keyboard for extended periods of time. · Able to stoop, kneel, bend at the waist and reach daily. · Able to perform general office administrative activities: copying, filing, delivering and using the telephone. · Able to lift and move up to 25 pounds occasionally. MENTAL WORK DEMANDS AND POSITION REQUIREMENTS · Regular and on-time attendance. · Hours not to exceed 40 hours per week. CLASSIFICATION: · FLSA Status: Non-Exempt · Pay Grade: CCS Pay Grade 5 Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Salary Description $20/hour
    $20 hourly 25d ago
  • IT Technician

    Flynt Management Group

    Technical Support Specialist job in Gardena, CA

    The position is responsible for providing IT / Computer support and general assistance to end users. Compensation: $23.00 - $29.00 an hour We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES • End user computers. Respond to end user calls. Install, configure and maintain end user workstations and various peripheral devices. Install software and security updates on monthly basis. Take ghost backup image of end user computer on a 6-12 month basis. Help end users to archive their old emails. Maintain spares for mission critical computers (one spare for Rotation Coordinator PCs, one spare for any Board management or display PC, one spare for player rewards kiosk or workstation PC, one spare for user workstations). • Printers and copiers maintenance. Troubleshoot, asses the need for repair and place service calls for copiers, regular printers, kiosk printer, player card printers, dealer management printer and mailing machine. Keep track of on hands inventory of printer supplies (toners, drums, inks, ribbons, cards, print heads, spare feeding rollers, copier fuse modules, waist bottles, stapler magazines, mailing machine labels and ink). Replace printer/copier toners, inks, drums etc. • F&B POS stations, printers and Berg stations. Troubleshoot, asses the need for repair and place service calls for F&B POS equipment. Maintain stock of spare parts. Replace broken printer or Berg pouring ring with the spare. • Desk and wireless phones maintenance. Troubleshoot, asses the need for repair and place service calls for desk/wireless phones and PBX operator consoles. Maintain stock of spare parts. Replace broken phone or PBX consoles handsets, earpieces. • TV set maintenance. Troubleshoot, assess the need for repair and place service calls for TVs. • Maintain stock of spare batteries. Replace them when necessary. Troubleshoot UPS issues; assess the need for unit replacements. • Be ready to respond to after hour calls related to mission critical computer operation, F&B Bar station, or mission critical POS Remote Printer. • Be ready and open for accepting on new responsibilities in always changing IT environment. All Casino employees must apply for and receive a Gardena City Work Permit. QUALIFICATION REQUIREMENTS • A+ Certified Technician, Microsoft Certified Desktop Support Technician (MCDST) or equivalent experience. • Must be 21 years or older. EDUCATION/FORMAL TRAINING • High School Diploma. • 2 years of experience working with computers.
    $23-29 hourly 60d+ ago
  • IT Technician I

    Altasciences Co

    Technical Support Specialist job in Cypress, CA

    Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we look to foster a passionate and collaborative work environment and we are looking for talented and enthusiastic people, like you, to join our growing team! Whether you're a recent college graduate or seeking your next career opportunity, it's time to discover your future at Altasciences. We are better together and together We Are Altasciences. About The Role The IT Technician 1 is responsible for providing first level support to Altasciences' users in their usage of the tools provided by the Altasciences IT department such as computers, telephones, software, laptops, mobile phones, etc. The IT Technician 1 responds to and tracks user requests and solutions via an automated Helpdesk System. What You'll Do Here The computer technician provides accurate and creative solutions to user problems Enhance and develop quality support methods and communication skills through coaching feedback Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction Research, resolve, and respond to questions received via phone calls, emails in a timely manner Participate in team projects that enhance the quality or efficiency of help desk service Though the HelpDesk system, log calls and document the issue, the communication and the solution of the incident To identify recurrent problems, and help users to resolve them To troubleshooting problems encountered by staff members, user account, email and user profiles creation / management To prepare computers, following the procedure in place for delivery to employees, loading them with the appropriate software and operating system To suggest improvements and upgrades to hardware and software To write training manuals and or train user in the proper use of hardware and software What You'll Need to Succeed Ideally a College degree in an IT-related program. Pertinent experience may be considered in lieu. Demonstrated technical skills, with the ability to learn new equipment and procedures quickly. Basic to Intermediate knowledge in the configuration/installation/troubleshooting of Windows 10 and Cisco Phone Equipment. Basic to Intermediate knowledge of PC and laptop hardware. Basic to intermediate knowledge in mobile smartphones, iPhone, Android. Basic to Intermediate knowledge in Microsoft Office, printer management, DHCP, DNS, TCP/IP, Active Directory, Remote Desktop Services, AirWatch Mobile Device Management, Windows Deployment Services WDS, Antivirus software, and VPN technology. Demonstrated technical skills, with the ability to learn new equipment and procedures quickly; Excellent customer service skills, organizational and time-management skills, and diagnostic and problem solving skills Ability to effectively prioritize tasks and able to work independently under tight deadlines and as part of a team Basic to Intermediate knowledge in the configuration/installation/troubleshooting of Windows 7 Windows 8, Windows 10, Cisco Phone Equipment Basic to Intermediate knowledge in PC and portable hardware Basic to Intermediate knowledge in printers, protocols DHCP et DNS, TCP/IP, Active Directory, Clients, Terminal Services, Thin client (Wyse), AirWatch Mobile Device Management, Windows Deployment Services WDS, Antivirus software Basic to intermediate knowledge in mobile smartphones, iPhone, Android, Blackberry Basic knowledge in VPN, Windows Server 2003-2012,Office 2007 à 2013. What We Offer The pay range estimated for this position is $21 - $25 per hour. Please note that hourly rates vary within the range based on factors including, but not limited to, prior relevant experience, skills, education, certification, location as well as internal equity and market data. Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work. Altasciences' Benefits Package Includes Health/Dental/Vision Insurance Plans 401(k)/RRSP with Employer Match Paid Vacation and Holidays Paid Sick and Bereavement Leave Employee Assistance & Telehealth Programs Telework when applicable Altasciences' Incentive Programs Include Training & Development Programs Employee Referral Bonus #LI-AN1 MOVING IN UNISON TO DELIVER A BIG IMPACT WITH A PERSONAL TOUCH Altasciences is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability or any other protected grounds under applicable legislation. Reasonable accommodations for persons with disabilities during the recruitment process are available upon request. Join us at Altasciences!
    $21-25 hourly 6d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in West Carson, CA?

The average technical support specialist in West Carson, CA earns between $36,000 and $102,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in West Carson, CA

$60,000

What are the biggest employers of Technical Support Specialists in West Carson, CA?

The biggest employers of Technical Support Specialists in West Carson, CA are:
  1. World Surf League
  2. Veterans Engineeringorporated
  3. VAST Enterprises
  4. Chaos
  5. Robert Half
  6. Flynt Management Group
  7. Vast Space
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