Technical support specialist jobs in White Plains, NY - 315 jobs
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Technical Specialist - Triage Operations
Perennial Resources International 4.1
Technical support specialist job in Orangeburg, NY
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
$77k-111k yearly est. 4d ago
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Head of LLM Application Team (USA)
Trexquant Investment LP 4.0
Technical support specialist job in Stamford, CT
We are seeking a Head of a LLM Application Team to lead the design and development of cutting‑edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real‑world applications and be excited to explore transformative use cases across quantitative research and trading.
Responsibilities
Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals.
Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading.
Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state‑of‑the‑art techniques to inspire transformative applications in systematic finance.
Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state‑of‑the‑art techniques to enhance systematic investment strategies.
Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities.
Lead and build a high‑performing team of machine learning engineers and researchers, fostering innovation and excellence.
Qualifications
Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields.
2+ years of experience in researching and applying LLM technologies.
Proven leadership experience in managing a team of quantitative members. Benefits
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual, and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer
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$87k-127k yearly est. 3d ago
Technical Support Specialist
4Ds Corp
Technical support specialist job in Hicksville, NY
Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more.
Job Description
Responsibilities for TechnicalSupportSpecialist
Install and configure computer systems and applications within the company
Respond to customer inquiries and assist in troubleshooting and resolving challenges
Actively update, maintain and monitor all aspects of computer networks
Resolve technical issues related to network interruptions
Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
Maintain a working log detailed all required system updates, as well as the date of completion
Organize and file documentation pertaining to warranties and instructional guides for computer hardware
Assist management in creating training materials pertaining to computer troubleshooting and usage
Qualifications
Qualifications for TechnicalSupportSpecialist
A bachelor's degree in computer science or related technology field is preferred
Industry-specific certification in relevant computer languages or software may be required
1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs
Accept constructive criticism and customer feedback regarding their experience with software or IT services
Extensive experience working with different operating systems including Windows and Mac OS
Professional written and interpersonal skills are essential when communicating with customers and clients
Ability to prioritize and manage several milestones and projects efficiently
Additional Information
Additional Information
Job Type: Full-Time
Work Location: Hicksville, NY
**We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only)
All your information will be kept confidential according to EEO guidelines.
$48k-84k yearly est. 14h ago
IT Help Desk Support
Kissusa
Technical support specialist job in Port Washington, NY
Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description:
Responsibilities:
· Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system
· Perform remote troubleshooting through diagnostic techniques and pertinent questions
· Determine the best solution based on the issue and details provided by customers
· Walk the customer through the problem-solving process
· Direct unresolved issues to the next level of support personnel
· Provide accurate information on IT products or services
· Record events and problems and their resolution in logs
· Follow-up and update customer status and information
· Pass on any feedback or suggestions by customers to IT team
· Identify and suggest possible improvements on procedures
· Install MS office s/w products and manage accounts
· Manage company phone system
· Install Windows 7 & 10 and manage accounts
· Support Sales Apps on PC, MAC, and Mobile devices
· Manage IT assets thru IT Management Systems
· Other IT related tasks given by managers
Qualifications:
· BS/BA in IT, Computer Science, or relevant field
· Proven experience as a help desk technician or other customer support role
· Tech savvy with working knowledge of office automation products, databases and remote control
· Good understanding of computer systems, mobile devices and other tech products
· Ability to diagnose and resolve basic technical issues
· Excellent communication skills
· Customer-oriented and cool-tempered
· MS office (Word, Excel, PowerPoint, Access) skills
· Proficiency in English and Korean
Benefits
Premium Medical Insurance Coverage
401(k) Savings Plan
Paid Time Off (PTO) based on seniority
Paid Holidays
Additional Workplace Offerings (subject to change or eligibility.)
Annual Bonus Plan
Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
Summer Fridays
Complimentary Gourmet Breakfast, Lunch, and Dinner
Relocation Support for New Hires
Work Anniversary Recognitions
Congratulatory & Condolence Gifts
Employee Referral Bonus Program
License/Certification Reimbursements
Corporate Employee Discounts
Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
Commuter Support (Shuttle Bus Program and EZPass Support)
Vehicle Perks
Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable
The anticipated compensation range is
19.25 - 36.55 USD Hourly
Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.
Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
$48k-84k yearly est. Auto-Apply 35d ago
IT Support Specialist - Hands-On Role (Temp to Perm)
Chefman
Technical support specialist job in Mahwah, NJ
Job Description
On-Site, Mahwah, NJ | Support a Fast-Paced, Growing IT Team
Join Chefman's agile two-person IT team and take on meaningful work from day one. We're looking for a sharp, motivated TechnicalSupportSpecialist who wants real hands-on experience-not just resetting passwords. This temp-to-perm role is perfect for someone who wants to grow their skills and take ownership of daily IT operations in a fast-paced environment.
What You'll Do:
Be the first point of contact for IT issues across 300+ users
Troubleshoot hardware, software, MFA, networks, and Office 365
Deploy and configure laptops, monitors, and peripherals
Assist with onboarding, account setups, and user training
Manage asset inventory and contribute to documentation
Support IT projects involving security, automation, and device management
Work independently and bring solutions, not just problems
What We're Looking For:
0-2 years of IT support experience or relevant certifications/projects
Strong problem-solving mindset and ability to learn quickly
Solid communication and customer-service skills
Familiarity with Windows, Office 365, and basic networking
Someone who enjoys taking initiative and working without constant supervision
On-site presence in Mahwah, NJ
Why Join Us:
Hands-on learning with real impact
Direct mentorship from IT leadership
Exposure to cloud tools, security, device management, and large-scale user support
Opportunity to convert to full-time based on performance
Schedule: Full-time, Temp-to-Perm
Hourly Pay Range (commensurate with experience)$16-$17 USD
$51k-89k yearly est. 7d ago
IT Support Specialist - Coordinator
Kyndryl Holding Inc.
Technical support specialist job in Bogota, NJ
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you a tech-savy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network SupportSpecialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.
You'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.
You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.
If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to growing your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and certifications. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
* Proven knowledge and experience in trouble-shooting, switching, and routing
* 4+ years of working experience in Networking
* Minimum CCNP certification or equivalent knowledge
* Experience with Network security, WAN
* Working knowledge of ITIL
Preferred Skills and Experience
* Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX
* Experience with Ansible automation
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
$51k-89k yearly est. 41d ago
Help Desk Technician (Part-Time) (Anticipated)
Fair Lawn Public Schools 3.7
Technical support specialist job in Fair Lawn, NJ
Help Desk Technician (Part-Time) (Anticipated) JobID: 1329 Technology/Help Desk Technician Additional Information: Show/Hide HELP DESK TECHNICIAN (HOURLY/PART-TIME) (Anticipated) 2025-2026 SCHOOL YEAR DISTRICT
We are presently accepting applications for the following position:
HELP DESK TECHNICIAN (HOURLY/PART-TIME)
QUALIFICATIONS:
* High school diploma or equivalent
* Associate's degree or higher in Information Technology or related field, preferred
* Previous experience in a help desk or technicalsupport role, preferably in an educational environment
* Strong knowledge of Windows and Google Chromebook operating systems
* Familiarity with common software applications such as Microsoft Suite, Google Workspace, and educational software
* Basic understanding of networking concepts (LAN, Wi-Fi, IP addressing)
* Excellent problem-solving skills and attention to detail
* Strong verbal and written communication skills
* Ability to work effectively with diverse users, including students and staff of all technical skill levels
* Ability to prioritize tasks and manage time effectively in a fast-paced environment
* Commitment to maintaining confidentiality and data security
* Knowledge of classroom technologies such as interactive whiteboards, Chromebooks, and tablets
* Preferred basic understanding of cybersecurity best practices
Hourly Rate: $23.00
Hours per week: maximum 29.5
This is a part-time position that does not include benefits.
Fair Lawn Public School District is an Equal Opportunity Employer.
If you are interested in applying, please apply through this link *****************************************************
$23 hourly 10d ago
Pharmacy Technician - Support Specialist
Primerx
Technical support specialist job in Uniondale, NY
PrimeRx seeks an experienced and detail-oriented Pharmacy Technician with 2-3 years of hands-on experience using PrimeRx software to join our dynamic support team. In this role, you will serve as a key resource in assisting our PrimeRx support organization, providing technical insights, user guidance, and workflow optimization support to clients using PrimeRx pharmacy management systems.
This position is open to candidates located in New York only.
KEY RESPONSIBILITIES: Responsibilities include but are not limited to:
Provide front-line support to pharmacies using PrimeRx software, helping resolve technical and user-related issues.
Act as a liaison between pharmacy staff and technicalsupport teams, translating pharmacy workflow needs into actionable support items.
Offer insights and feedback to improve PrimeRx software functionality, training materials, and support processes.
Guide clients through best practices for pharmacy operations within the PrimeRx system.
Document issues, resolutions, and user feedback in support logs and ticketing systems.
Conduct training sessions or onboarding for new clients or support staff, leveraging your PrimeRx experience.
Participate in QA testing, user acceptance testing (UAT), and other initiatives aimed at improving PrimeRx features.
Collaborate with developers, trainers, and customer service representatives to ensure a seamless support experience.
Required Qualifications:
Certified Pharmacy Technician (CPhT) or equivalent experience, preferred.
2-3 years of experience working with PrimeRx pharmacy software in a retail or outpatient setting.
Strong understanding of pharmacy operations including prescription processing, inventory, billing, and third-party claims.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Proficiency in handling customer inquiries with professionalism and a problem-solving mindset.
Preferred Qualifications:
Prior experience in a technicalsupport or customer service role.
Familiarity with other pharmacy software systems and healthcare IT.
Experience with help desk/ticketing systems (e.g., Salesforce, Jira).
Bilingual proficiency is a plus.
BENEFITS:
Refreshments & Dining- HQ
Medical Insurance
Dental Insurance
Vision Insurance
401k safe harbor plan, match up to 4%
HSA/FSA/Commuter
Paid STD/Life
Employee discount program
Employee assistance program
Spring Health - mental well-being program
Paid Prenatal Leave
This position is open to candidates located in New York only.
Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification.
We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer.
We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
$48k-84k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Levittown, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 12d ago
IT Technician
Long Island Vitreo Retinal Consultants P.C
Technical support specialist job in Great Neck, NY
Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. **********************
This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers.
Skills required:
Strong computer server maintenance experience
The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification.
Expert knowledge of IT best practices, policies, and regulations
Willing to train staff
In-depth understanding of programming, computer science and digital security
A clear understanding of client/server technology and network architecture
Good communication, including writing, speaking and active listening
Strong problem-solving, critical thinking and decision-making skills
Customer service and interpersonal skills
Excellent attention to detail
Great project management skills, including organization, planning, time management and prioritization.
Basic handyman skills
IT Technician duties and responsibilities:
The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include:
Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.
Creating rational strategies for upgrading the company's network software whenever a new update is available
Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem
Staying up to date with new network technology and reporting this information to the executive team each quarter
Working closely with other department Managers to assess the growth needs and maintenance of the company's network
Run cables as needed
Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages
Create all employee network log ins and door access
Monitor employee internet usage
Assist the compliance officer to ensure SRA are performed yearly
In charge of purchasing and installing all equipment and computer set-ups for employees and physicians
Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment
Facilities Assistance Responsibilities
Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts
Equipment inventory management
Assist in Price shopping for new equipment
Equipment problem trouble shooting
Equipment installation
Phone and Printer systems management
Job Type: Full-time
Pay: $110,000.00 - $120,000.00 per year
Benefits:
401(k)
Health insurance
Dental insurance
Vision coverage
PTO
Experience level:
2 years
Schedule:
8 hour shift
Education:
Bachelor's (Preferred)
Experience:
Maintenance: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Reliable car (Required)
Ability to Relocate:
Must be willing to work out of our Westbury office and travel to our other NY offices as needed.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education:
Bachelor's
License/Certification:
Driver's License (Required)
VMware Certification (Required)
Microsoft Certified: Azure Data Engineer Associate (Required)
Microsoft Office Specialist (Required)
Ability to Relocate:
Westbury, NY: Relocate before starting work (Required)
Work Location: In person
$110k-120k yearly 9d ago
Jr. Cybersecurity Specialist
Insight Global
Technical support specialist job in Harrison, NY
An employer is looking for a Jr. Cybersecurity Specialist to support cybersecurity operations for various customers across Westchester County, sitting in Harrison, NY. This individual will start fully onsite for the first few months and then transition into a hybrid schedule. This role is ideal for someone early in their IT career-recent grads or candidates with a year or two of IT support experience who have a strong passion and interest in cybersecurity. This person will work closely with a managed SOC provider to review and triage security alerts, investigate security events within SIEM tools, assist with incident coordination, and support internal teams with documentation. They will also participate in vulnerability scanning, threat‑hunting activities, compliance initiatives, and projects aligned with the NIST Cybersecurity Framework. This individual should bring foundational cybersecurity knowledge, hands‑on exposure to SIEM tools, and strong curiosity and willingness to learn. This position has a pay range of $27-31/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 1-3 years of IT support experience providing incident response
- Hands‑on exposure to cybersecurity tools or concepts
- Experience using any SIEM platforms and EDR tools (Splunk, CrowdStrike, etc.)
- Experience with vulnerability scanning tools (OpenVAS, Nessus)
- Understanding of the NIST Cybersecurity Framework
Strong communication skills, eagerness to learn, and collaborative mindset - Experience working in a school or educational environment
- Cybersecurity certifications (Security+, CySA+, etc.)
- Experience coordinating with a SOC or working in a SOC environment
- Prior involvement in threat‑hunting activities
Experience documenting cybersecurity incidents
$27-31 hourly 5d ago
IT Technician Tier 2 - 2575
Bram Auto Group
Technical support specialist job in North Bergen, NJ
BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team.
At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands.
We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too!
What you'll do:
Providing remote and onsite support for computers, peripherals, and user related questions.
Ensuring customer satisfaction driving towards maximized customer service at all times.
Adhering to all system process and procedures, including ticket entry, and generating reports on request.
Providing user assistance as needed.
Documenting all support work on a timely basis within the guidelines of our company's policies.
Completing special projects as assigned.
Our ideal candidate:
Superior written and verbal communication skills
Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
Comfortable working under pressure and meeting deadlines
Experience with ConnectWise or similar remote management tools.
Proficiency in:
Windows Desktop & Server OS
MS Active Directory
Office 365 (including security services)
LAN/WAN networking (Firewalls, Switches, Wireless APs)
TCP/IP
Preferred knowledge and certifications:
Knowledge of the automotive industry
Knowledge with CDK Drive and other DMS products
CompTIA Network+
Microsoft Certified: Windows Client or Modern Desktop Administrator Associate
Microsoft 365 Certified: Fundamentals or Administrator Associate
ITIL Foundation Certification
Job Type: Full-time
Job Type: Full-time
Salary: $55,000 - $95,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Experience level:
3+ years
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk: 1 year (Preferred)
Windows: 3 year (Preferred)
Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ
$55k-95k yearly Auto-Apply 60d+ ago
Information Technology & Data Analytics Intern - Summer 2026
Henkel 4.7
Technical support specialist job in Stamford, CT
At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you'll do
* Provide project and ongoing system support for HCB (Consumer Goods business unit) and Hair Professional, Supply Chain, Functions primarily in the Americas region
* Work with large-scale datasets and modern analytics tools in a real IT environment, gaining exposure to cloud platforms, data pipelines, and business intelligence systems used across the Americas region
* Collaborate with business stakeholders as part of a diverse, multi-regional IT team to tackle real-world challenges and deliver impactful, data-driven solutions
* Develop and maintain data pipelines using Azure and Databricks to support analytics and reporting needs.
* Write and debug Python scripts for data transformation, automation, and issue resolution.
* Support system enhancements and bug fixes by collaborating with IT and business teams to improve existing solutions.
* Support and update PowerBI dashboards to deliver actionable insights to stakeholders across the Americas region.
* Document technical processes and collaborate with global teams to ensure knowledge sharing and solution scalability."
What makes you a good fit
* An undergraduate student (rising junior senior) pursuing a degree in Computer Science, Engineering or Data Analytics
* Proficiency in Python for scripting, automation, and data transformation
* Prior experience with cloud platforms like Azure preferred
* Familiarity with project delivery methodologies such as Agile, and experience in collaborative, iterative development environments
* Proactive and eager to learn, with a willingness to explore new technologies through Henkel's virtual training resources
* Strong communication skills, with the ability to translate complex technical concepts into clear, business-friendly language
Some benefits of joining Henkel as an intern
* Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide.
* Countless learning opportunities available through Henkel's online learning platform with over 9,000 professional courses.
* Networking events with Henkel business leaders, experts and sustainability ambassadors.
* Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals.
* In-person and virtual social events to connect with other Henkel interns across the country.
Following your internship, you may be invited to join Henkel as a returning intern or full-time employee.
Additional information
* This internship is eligible for a housing stipend or relocation support.
* Henkel's Summer 2026 internship program starts on May 27th, 2026, and runs through mid-August.
* Recruitment for our 2026 internships starts in late August 2025 and runs through early March 2026 or until all our positions are filled.
* If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team.
* If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed.
The salary for this role is $22-$27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
JOB ID: req75212
Job Locations: United States, CT, Stamford, CT
Contact information for application-related questions: *****************************
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
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How is work at Henkel
About Henkel
Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
$22-27 hourly Easy Apply 18d ago
IT Technician
Visentry
Technical support specialist job in Englewood, NJ
Do you have proven Level 2 and Level 3 IT support experience?
Do you have experience working for an MSP?
Are you a "jack of all trades" and you want to grow your skills and knowledge in IT?
Are you motivated by learning and want to work for a company that will invest in your education and growth?
Do you have outstanding communication skills?
Do you want to join a supportive, dynamic small IT team ?
We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines.
In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.
$34k-68k yearly est. 60d+ ago
IT Technical Support Specialist
Broad Management Group LLC 4.0
Technical support specialist job in Montvale, NJ
Job DescriptionDescription:
The IT TechnicalSupportSpecialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office.
Key Responsibilities
Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person.
Install, configure, and maintain hardware, software, and peripherals.
Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner.
Assist with user account creation, access permissions, password resets, and troubleshooting.
Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls).
Support VoIP systems and phone setup for corporate and property offices.
Coordinate with vendors for internet service, equipment repairs, and hardware replacements.
Help maintain IT inventory, asset management, and equipment deployment.
Prepare and set up workstations for new hires (computers, phones, credentials, system access).
Conduct brief IT orientations for new employees.
Ensure proper deactivation of user accounts and return of company equipment.
Support IT security procedures, including MFA, antivirus, updates, and access controls.
Assist in implementing cybersecurity best practices across corporate and property locations.
Maintain documentation of IT processes, troubleshooting guides, and equipment logs.
Work Environment
Full-time, on-site role in Montvale, NJ corporate office.
Occasional travel to local property sites as needed (rare).
Some after-hours support may be required for urgent issues.
#OFFICE25
Requirements:
Qualifications
Required
3 + years of IT support experience, preferably in a multi-site or customer-facing environment.
Strong knowledge of Windows 10/11, Microsoft 365, and common business applications.
Experience with help desk ticketing systems and remote support tools.
Ability to troubleshoot hardware, software, and basic network issues.
Excellent communication, patience, and customer service skills.
Ability to multitask and prioritize in a fast-paced environment.
Preferred
Experience in property management or real estate industry (a plus).
Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.).
Basic understanding of networks, Wi-Fi, switches, and VPN environments.
A+/Network+ certifications or related training.
Key Attributes
Strong problem-solving and critical thinking skills.
Professional, dependable, and responsive.
Comfortable supporting both technical and non-technical users.
Team-oriented with a service-first mindset.
Organized, detail-oriented, and proactive.
$36k-46k yearly est. 24d ago
Informational Technology Position
Connecticut Reap
Technical support specialist job in Westport, CT
Full-Time Position (12-months) Qualifications: * One to two years' experience in desktop or IT helpdesk support; * Bachelor's degree with a computer related major and applicable certifications highly desirable; * High proficiency in G-Suite or MS Office, especially Sheets/Excel;
* Experience with PowerSchool student management system and student/parent portals (or equivalent program);
* Proficiency in the setup and installation of Windows 11 and Microsoft Office applications;
* Strong phone communication and people skills;
* Strong analytical and problem-solving skills;
* Demonstrated ability to handle multiple assignments with attention to detail;
* Ability to prioritize and meet deadlines consistently;
* Effective oral and written communication skills;
* Knowledge of current technological developments and trends;
* Must have valid driver's license and vehicle to move between sites;
* Must be able to lift and move equipment weighing up to 50 pounds.
Responsibilities:
* Provide quality technicalsupport to parents and staff via phone, email, and helpdesk program;
* Assist with the initial intake of and routing of service calls;
* Assist with software licensing management and student data privacy tracking;
* Assists with the procurement process of equipment, software and supplies for the technology department, including processing and tracking of assets and outsourced repair tickets;
* Assist with state reporting and data processing as needed;
* Assist in the setup and implementation of new technologies as needed;
* Handle additional responsibilities as delegated by the Operations Manager or Director of Technology.
Reports To: Director of Technology
Salary Range: $49,000-$51,000
(plus benefits including vacation, sick and personal days, health insurance and defined contribution plan)
Starting Date: March 2, 2026 or a mutually agreed upon start date
To Apply:
Internal applicants must submit an online application through the Westport Public Schools website. Job # 2064 (Please be sure to select internal applicant. This signifies one's current status as a Westport employee.)
External applicants must submit an online application through the Westport Public Schools website. Job # 2064 (Paper copies will not be accepted.)
The Westport Board of Education will not make employment decision (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability (including pregnancy), genetic information, veteran status or gender identity or expression, except in the case of a bona fide occupational qualification.
$49k-51k yearly 20d ago
Information Technology (IT) Intern
Wisconsin Coach Lines Inc.
Technical support specialist job in Paramus, NJ
Work Format: Full-Time, Onsite Coach USA, a leading provider of transportation services and mobility solutions across North America, invites motivated students to join our paid Summer 2026 Internship Program, running from May 20, 2026, through August 7, 2026. This 12-week experience connects classroom learning with real-world business operations through meaningful projects, mentorship, and professional development opportunities in a collaborative environment.
Role Summary
The IT Intern will support the Information Technology team by assisting with a variety of technology initiatives across infrastructure, systems, security, and end-user solutions. This role is designed to provide hands-on, educational exposure to real-world IT operations within a transportation environment.
Key Responsibilities
* Support the configuration and deployment of network and technology infrastructure
* Assist with mobile device and endpoint management initiatives
* Contribute to IT vulnerability, risk assessment, and security improvement efforts
* Help optimize business processes using Microsoft 365 and mobile device technologies
* Assist with testing, troubleshooting, and documentation of IT systems and processes
Skills/Qualifications
* Pursuing a bachelor's or master's degree in Information Technology, Computer Science, or Management Information Systems
* Strong analytical and problem-solving abilities
* Ability to work effectively both independently and as part of a collaborative team
* Familiarity with Excel, databases, or programming languages preferred
* Interest in system integration and real-world technology applications
Compensation
$18.00/hr. - $23.00/hr.
Work Authorization
Applicants must be authorized to work in the U.S. Coach USA does not provide visa sponsorship for internships.
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or any other protected class.
$18-23 hourly 12d ago
Intern, Information Technology
Hdinternships
Technical support specialist job in Jericho, NY
1-800-Flowers.com Internship Program - IT
IT Intern Department: Information Technology (IT) Duration: Summer 10-12 weeks Hours: Full-Time
About 1-800-Flowers.com, Inc.
1-800-Flowers.com, Inc. is a leading provider of gifts designed to help customers express, connect, and celebrate life's most meaningful moments. Our family of brands includes Harry & David, Cheryl's Cookies, PersonalizationMall.com, Things Remembered and more.
As part of our internship program, you'll gain hands-on experience, learn from industry experts, and contribute to projects that directly impact how we deliver smiles every day.
Position Summary
The IT Intern will support the Information Technology team by assisting with daily operations, contributing to ongoing projects, and developing skills in technical and programming, problem solving and troubleshooting, systems and infrastructure knowledge, automation and process optimization, collaboration and technical communication, and software development.
This role is ideal for students who are curious, motivated, and eager to learn in a fast-paced, innovative environment.
Key Responsibilities
Core Responsibilities (All Interns)
Support department initiatives through research, documentation, and project coordination
Assist with cross-functional collaboration across the 1-800-Flowers family of brands
Attend team meetings, present findings, and share progress with stakeholders
Participate in internship learning sessions, networking opportunities, and workshops
Contribute ideas to enhance business processes and improve customer experience
IT / Engineering
Contribute to software development, testing, or troubleshooting
Support system upgrades, documentation, or automation initiatives
Collaborate with engineers on technology roadmaps and updates
$30k-42k yearly est. 3d ago
Network Support
Sportime Clubs, LLC 3.4
Technical support specialist job in Englewood, NJ
Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year.
Job Summary
Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support.
Essential Duties and Responsibilities
Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region.
Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound.
Assist with wiring.
End user support, including phone and on-site support for hardware and software issues.
Technicalsupport, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software.
Support and corporate telephone infrastructure, including voicemail system and telephone devices.
Install/upgrade desktop/ laptop software.
Apply fixes/patches to software.
Install/replace computer hardware.
Support backups.
Some Microsoft Windows Server support.
Qualifications
Bachelor's Degree in Computer Science or related field.
Basic knowledge of Google Suite.
Fluency with Microsoft Operating Systems and Microsoft Office products required.
Valid driver license.
Reliable transportation to travel to Company's 15 locations.
Experience in troubleshooting desktop applications.
Strong oral and written communication skills.
Experience with Windows OS, TCP/IP, and networks.
Some understanding of Mac/Apple hardware, apps and OS.
Ability to comfortably interact with all levels of management.
Ability to support and communicate with end-users at various levels of tech proficiency.
Ability to add hours on as-needed or on-call basis.
Work Context/Activities
This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills.
This position requires a pleasant demeanor and a friendly, helpful attitude.
This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis.
SCHEDULE : Monday to Friday and some weekends.
COMPENSATION: $30.00 per hour
BENEFITS:
Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases.
Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds.
401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old.
Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law.
Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly.
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$30 hourly 24d ago
Network Support
Sportime Clubs 3.4
Technical support specialist job in Englewood, NJ
Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year.
Job Summary
Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support.
Essential Duties and Responsibilities
Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region.
Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound.
Assist with wiring.
End user support, including phone and on-site support for hardware and software issues.
Technicalsupport, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software.
Support and corporate telephone infrastructure, including voicemail system and telephone devices.
Install/upgrade desktop/ laptop software.
Apply fixes/patches to software.
Install/replace computer hardware.
Support backups.
Some Microsoft Windows Server support.
Qualifications
Bachelor's Degree in Computer Science or related field.
Basic knowledge of Google Suite.
Fluency with Microsoft Operating Systems and Microsoft Office products required.
Valid driver license.
Reliable transportation to travel to Company's 15 locations.
Experience in troubleshooting desktop applications.
Strong oral and written communication skills.
Experience with Windows OS, TCP/IP, and networks.
Some understanding of Mac/Apple hardware, apps and OS.
Ability to comfortably interact with all levels of management.
Ability to support and communicate with end-users at various levels of tech proficiency.
Ability to add hours on as-needed or on-call basis.
Work Context/Activities
This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills.
This position requires a pleasant demeanor and a friendly, helpful attitude.
This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis.
SCHEDULE : Monday to Friday and some weekends.
COMPENSATION: $30.00 per hour
BENEFITS:
Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases.
Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds.
401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old.
Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law.
Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly.
$30 hourly Auto-Apply 60d+ ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in White Plains, NY?
The average technical support specialist in White Plains, NY earns between $37,000 and $107,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in White Plains, NY
$63,000
What are the biggest employers of Technical Support Specialists in White Plains, NY?
The biggest employers of Technical Support Specialists in White Plains, NY are: