Flow Cytometry- Technical Specialist
Technical Support Specialist Job 13 miles from Worth
Employment Type:Full time Shift:Day ShiftDescription:Come be a part of the transformation happening at Loyola Medicine. New state of the art Regional Clinical Laboratory. The new lab enables greater operational efficiencies, improved turnaround times to support future growth and expansion into emerging technologies and lab testing methodologies.
Loyola Medicine, treating the whole person with compassion-to "also treat the human spirit."
Our Vision
As a mission-driven innovative health organization, we will become the national leader in improving the health of our communities and each person we serve. We will be the most trusted health partner for life.
***Visa sponsorship is NOT available for this position; this position DOES NOT participate in the F-1 STEM OPT extension program**.
Hours:
Monday-Friday
Day shift:
8:00am -4:30pm
Rotating late Fridays, and Rotating on call holidays
**Brand NEW Clinical Laboratory - Features daylight access, in an open concept lab space**
Area: Flow Cytometry
About the Job
In this role, the Technical Specialist (Flow Cytometry) will oversee the daily operations of the Flow Cytometry laboratory section to ensure the precision and reproducibility of laboratory test results in accordance with accreditation standards and guidelines.
What you'll need
Collaborates with the medical director, manager and faculty in the development of new procedures or programs. Evaluates, validates and implements new instrumentation and procedures. Develops written procedures to maintain regulatory compliance and support new instrumentation and test methodologies. Works with the director to review and revise procedure manuals to ensure test accuracy and regulatory and accreditation requirements. Communicates changes in policies and procedures to appropriate medical center staff and/or clients.
Here's what you'll need
Required:
Associate or bachelor's Degree- Medical Laboratory Science Program
Specific Degree(s): Medical Technology/Technician or Medical Laboratory Science
Licensure/Certifications
Required:
Certified Medical Technologist, Medical Laboratory Scientist, laboratory discipline specific or specialty certificate (ASCP or AMT)
3-5 years of HLA job-related experience
Preferred:
Other: Meets CLIA requirements for a general supervisor (B.S. degree and 1 year clinical experience, or MS degree and 1 year's clinical experience)
Perks & Benefits
Benefits from Day One (Medical and Dental)- Starts on Day 1
Daily Pay (NEW)
Competitive Shift Differentials
Career Development
Tuition Reimbursement
Participation in the Public Service Loan Forgiveness Program
403(b) with Employer Match
On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
Referral Rewards
Perks Program
Our Promise to You
Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.
We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners
Pay Range: $35.00 - 48.00 per hour
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Trinity Health Benefits Summary
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Service Desk- A/V Specialist
Technical Support Specialist Job 11 miles from Worth
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
The Service Desk Analyst II is a member of our 20+ person Service Desk team which is responsible for supporting and resolving technical problems for 3,000 employees and our outsourced partners, located in over 5+ locations.
To be considered for this position, you must reside in the Chicago, IL area.
This onsite role is based in Chicago, IL, and requires a flexible schedule for office attendance, reporting to the Chicago Service Desk Team Lead. The primary responsibility of a Service Desk Analyst II is to serve as the A/V technician for meetings and events of various sizes. Key duties include coordinating and communicating with event stakeholders, providing consultation, technical orientation, and assistance, and interacting professionally with departments, clients, and external representatives. The role also involves troubleshooting audiovisual equipment and systems in event spaces, maintaining the upkeep, organization, cleanliness, and maintenance of equipment and control areas, and ensuring the accuracy of inventory before and after events.
The Impact You Will Make:
Diagnosing / resolving problems and answering questions for our remote and in office end users, ensuring a high level of employee productivity. This may include a wide range of issues including hardware, operating system, network, printing, application, identity and access and through a number of communications channels including in person, remote, phone, chat, Slack and/or email.
Ensuring technical readiness of our A/V tools for various meetings, conferences, town halls and other large events. Assisting the meeting organizers with technical questions and challenges before, during and after events. Ensuring the overall successful execution of the events. Coordinating preventative maintenance and testing / deploying upgrades to our A/V systems. Understand the end to end signal flow for our specialty A/V rooms to be able to resolve or work-around issues quickly.
Executive Support: Regularly checking in on our executive team members and assisting them with quick resolutions to problems.
Employee Onboarding: Ensuring equipment is ordered and arrives on-time; ensuring requested access is set up prior to onboarding; following up with employees to assist with any initial set up issues that may arise during the first few days.
Utilizing and enhancing standard operating procedures. Complete tasks thoroughly and on time.
Follow standard ITIL best practices for Tickets. Service Requests and Change /records and device management.
Field ticket escalations from team members, collaborating with other Corporate IT teams to troubleshoot, recreate and resolve problems as well as creating documentation to be used by the team to address future similar issues.
Be proactive by recognizing learning opportunities to present to the team.
Be flexible. We're growing and we need to continue to change to help the company grow.
What You Bring To The Table:
Experience: 5+ years of work experience in IT or business environments
Education: Bachelor's Degree in computer science, engineering, information systems, math or business or equivalent experience
Executive Support: Demonstrated experience supporting senior leadership and executive team members.
A/V: Ability to operate, diagnose and remediate issues in real time for remote and in office events.
Operating Systems: Windows desktop (11), Mac OSX, Linux is a plus!
Applications: Google Workspace, Atlassian products (Jira, Confluence), Slack, Zendesk
User/Device/Software Management: Active Directory, Okta, Google Admin, Intune, JAMF, Inventory Management Software (for example, Oomnitza)
Experience working both independently and as part of a group.
Strong organizational and analytical skills; oral and written communication skills.
Must possess a positive and professional attitude.
Able to lift at least 50 lbs.
Effective crisis management skills, prioritizing tasks to achieve successful outcomes.
The base salary ranges for this position are below.
Chicago: $56,000-$84,000 base salary range
Grubhub uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.
And Of Course, Perks!
Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
Free Meals. Our employees get a weekly Grubhub credit to enjoy.
Social Impact. We believe in giving back through programs like the Grubhub Community Relief Fund, and provide our employees opportunities to support causes that are important to them.
Lead IT Operations Specialist
Technical Support Specialist Job 33 miles from Worth
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Senior member of IT Support responsible for IT Operations managing multiple systems and tools. Focused on key systems/applications within a business unit like Card, Bank or Payments. Provides technical direction to the team and works with other BT teams to integrate support procedures as systems are brought online or enhanced. Trains junior team members. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You'll Do It
Provides technical leadership to team. subject matter expert on key systems and management tools/systems. Provides Operational requirements to BT teams.
Participants on product design and system selection.
Mentors other team members.
Collaborates with Business and BT partners to ensure internal and external customers' needs are met.
Works with Business partners, operations, product/applications teams, and project managers to develop process and procedures for operational readiness.
Qualifications You'll Need
The Basics
Associates Degree in Computer Science
4+ years of experience in IT Computer Operations, IT Customer Service or related.
In lieu of a degree, 6+ years of experience in IT Computer Operations, IT Customer Service or related.
Physical & Cognitive Requirements
Primarily remain in a stationary position.
No required movement about the work environment to complete the major responsibilities of the job.
Primarily performed indoors in an office setting.
Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
Ability to communicate verbally.; Ability to communicate in written form.
Bonus Points If You Have
Prior experience in the Financial Services industry
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Jan-13-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $77,500.00 to $131,500.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Information Technology Support Specialist
Technical Support Specialist Job 15 miles from Worth
AKIRA IT Support Specialist
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.
The Position:
IT Support Specialist
Location:
Bolingbrook, IL (On-site)
Overview:
AKIRA is seeking an IT Support Specialist to ensure the smooth operation of our technology systems at our distribution & fulfillment center. Reporting directly to the Director of IT, this role is pivotal in maintaining and troubleshooting IT infrastructure, ensuring minimal disruptions to business operations. This is an ideal position for a self-sufficient, experienced IT professional who excels in hands-on technical support and problem-solving in a fast-paced retail environment.
Essential Functions:
Serve as the primary point of contact & provide comprehensive support for IT systems, including troubleshooting hardware, software, and network issues at our distribution & fulfillment center.
Manage IT tickets via the Service Desk system (Freshservice), handling more complex issues independently.
Maintain and troubleshoot a variety of hardware devices, including POS systems (Shopify), printers, scanners, and tablets.
Installation, configuration and management of Cisco Meraki firewalls, switches, access points and security cameras.
Installation of physical ethernet cables, cameras, etc.
Administer new users and permissions in Active Directory, ensuring accurate and up-to-date access.
Deploy and manage IT equipment at the distribution & fulfillment center.
Stay informed on system updates and industry trends to improve support efficiency and recommend potential enhancements.
Participate in an on-call support rotation, handling IT issues during evenings and weekends as needed.
Qualifications:
Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent professional experience.
2+ years of hands-on experience providing IT support in a warehouse, retail, eCommerce, or similar environment.
Ability to work independently, prioritize tasks, and manage multiple issues simultaneously in a fast-paced retail setting.
Strong problem-solving skills and ability to troubleshoot complex IT issues with minimal supervision.
Excellent written and verbal communication skills to work effectively with store staff and the broader IT team.
The Ideal Candidate:
Knowledge of POS systems (Shopify preferred), IT Ticketing Systems, and networking, including routers, switches, and firewalls (Cisco Meraki preferred).
Demonstrates a proactive approach to identifying and resolving IT issues at the store level.
Has a deep understanding of retail IT systems and processes, with the ability to act quickly to minimize disruptions.
Exhibits strong organizational skills, attention to detail, and the ability to follow through on tasks and projects.
Is comfortable working independently and managing tasks without direct supervision.
Brings a positive, can-do attitude and a sense of ownership over the store-level IT operations.
Diversity & Inclusion:
At AKIRA, we value diversity and believe it is crucial to fostering an inclusive and dynamic workplace. We are committed to creating an environment where all employees feel respected and supported. Our team reflects the communities we serve, and we celebrate the unique perspectives and ideas that make us stronger as a company.
Benefits and Perks:
AKIRA offers competitive benefits for full-time employees, including medical, dental, vision, pet insurance, life insurance, LTD, FSA/HSA, Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discounts. We encourage internal development and provide opportunities for career growth within the company. Most importantly, our culture empowers employees to contribute to the success of the business, with opportunities to impact and grow alongside AKIRA.
Job Type: Full Time
Desktop Support Engineer - Hedge Fund - Up to $200k
Technical Support Specialist Job 11 miles from Worth
Are you a natural problem solver?
You're going to be apart of a small tightly knit Desktop Engineering team, taking ownership of providing white glove support to the Chicago office.
You can expect to be working with some of the brightest minds in their respective fields, in an environment where excellent service and efficiency are appreciated.
While this position will see you covering all levels of support a forward-thinking approach to proactive implementations and upgrades is encouraged to improve the user experience. You will be working with all users across the business including Traders and Executives, so the ability to provide a “White-Glove” service will be expected.
Strong knowledge of Windows operating systems, Microsoft Office Suite and DNS/DHCP will be important for this role. You will also be hands on working with MDM and AV technologies.
With a starting salary between $100K - $150K, in addition to company benefits such as life and medical insurance, you will be rewarded generously for your contribution.
Want to make a difference in a hedge fund environment? Get in touch.
No up-to-date CV required.
Application Support Specialist
Technical Support Specialist Job 11 miles from Worth
Service Manager - $90,000 - $120,000 - Trading Software Company
We have just started working with a Trading software Firm based in the City of London who are looking for a new Application Support Analyst who also is confident in providing Service Delivery.
The ideal company will have the following experience:
Derivatives knowledge.
Client facing skills are essential for this role.
Experience providing Service Delivery is also crucial for the role.
Technical proficiency with SQL.
Experience managing software releases and Client Integration.
This is a fantastic opportunity to be at an expanding organization who can give the perfect platform to expand your career prospects and develop your skills. If you are looking for a new role with a highly respected company in the Financial services, then please apply now.
Feel free to reach out to me at *********************************.
Technical Support Specialist
Technical Support Specialist Job 20 miles from Worth
Required Experience:
Demonstrated customer service skills with a proven ability to interface positively and professionally with a customer
Minimum 2 - 5 years of technical experience
Preferred bachelor's degree in engineering discipline or related technical field
What softwares or technologies, will they need experience with?
Experience with Gateways and Connectivity of automated systems
Troubleshooting experience in electrical or mechanical systems
Basic understanding of PLC knowledge
Working knowledge of boilers, cooling towers, wastewater treatment systems, etc.
Ability to analyze data
Experience working with Microsoft Office Suite and SAP
Preferred Experience:
Electrical background
Experience with Wireless connectivity
Responsibilities:
Provide first line contact for troubleshooting problems with water treatment equipment.
Diagnosis and troubleshoot issues and problems on Food & Beverage proprietary equipment.
Provide live phone support to field representatives on standard equipment and e-catalog products referencing specifications, product literature, and pricing.
Communicate and provide customers with equipment pricing, warranty, and equipment parts utilizing SAP program
Track phone calls and emailed support tickets using ticket tracking system-What ticketing system do you use? How many tickets a day Servicenow Typically 30-35 tickets a day.
Provide technical guidance to product marketers, R&D, and commercialization teams in assigned technology areas.
Support team vision, goals, and metrics
Desktop Support Specialist
Technical Support Specialist Job 11 miles from Worth
Connect Search is looking to hire a Full Time Internal Support professional that has tier 1 and 2 experience. Our office is located at 311 S. Wacker in downtown Chicago, IL.
$60k to $65k
Unlimited PTO
Paid Weekly
Medical, Dental, Vision, and 401K for eligible employees.
We are looking for an organized, self-motivated Internal IT Support Specialist to join our team. In this role, you will provide Tier 1 and 2 support both in-office and remotely, assist with new laptop builds, manage inventory, and handle light networking tasks. You'll work closely with our remote Senior IT Leader and help support both in-office and remote employees.
Key Responsibilities:
Tier 1/2 Support: Troubleshoot software and hardware issues, including MS Office Suite and other applications.
Laptop Builds: Configure and deploy new laptops for staff.
Inventory Management: Track and manage IT hardware and software inventory.
Light Networking: Basic understanding of switches, firewalls, and ports (no advanced configuration needed).
Azure & Intune: Support user management tasks, including password resets, and act as a power user.
General IT Support: Respond to IT inquiries and resolve issues for both in-office and remote teams.
Qualifications:
Proficient in MS Office Suite (Word, Excel, Outlook, Teams).
Experience with laptop builds and basic inventory management.
Basic networking knowledge (switches, firewalls, ports).
Familiarity with Azure and Intune for user management and password resets.
Strong organizational skills and ability to follow direction with minimal supervision.
Excellent communication skills, able to work with both in-office and remote teams.
Desirable Traits:
Experience in IT support (Tier 1/2).
Knowledge of remote IT support tools and processes.
Application Management Support - Warehouse Systems
Technical Support Specialist Job 36 miles from Worth
TDK Corporation of America is seeking a candidate for Application Management Support - Warehouse Systems, Level 1 IT for a position located in Lincolnshire, IL (Hybrid)
This candidate will join our Level 1 IT Support Analysts (DWS AMS) to form a dynamic and dedicated team that delivers exceptional Tier 1 support, to WH Application processes, Shipping systems applications and hardware like printers, scanner, weighing scale etc. Operating in a high-energy environment, our team is the first point of contact for WH and Logistic users, committed to providing support that consistently meets or exceeds expectations. With a focus on swift and effective problem resolution, they ensure an outstanding customer experience every time. The candidate is expected to Interact with the team in highly collaborative and cooperative environment.
To be considered for this job, candidate is required to have the following skills and experience:
Primary Responsibilities:
Work with IT and Global AMS Support teams to troubleshoot issues with Shipping systems application (Assist 4) and SAP ERP systems.
Contribute to the successful issue resolution by analyzing, researching, and solving application problems.
Daily Monitoring of WH and Logistics processes like picklist printing, IDOC, Goods Receive, Consignment error.
Handle multiple issues simultaneously and prioritize tasks based on urgency and impact on Warehouse operations.
Troubleshoot based on Help Desk Tickets and Incident report.
Ability to diagnose and resolve technical issues quickly and efficiently. This is essential in a fast-paced environment where downtime can impact operations.
Participate in scheduled downtime and maintenance of Shipping systems applications.
Serve as Tier1 & 2 support for WH hardware issues like mobile / desktop scanners, printers, weighing scales etc.
Participate in occasional afterhours/on call emergency support and problem resolution/management.
Coordinate with vendors to manage scheduled maintenance of existing hardware like scanners, printers and weighing scale.
Participation in Global AMS Support calls to discuss ongoing issues, project-based work/long term strategic implementations.
Install/Maintain endpoint hardware, software, peripherals.
Accurately analyze and communicate Customer Barcode label requirements.
Participate in Application Regression Testing
Perform, application management like Master File, Routes, Departure Calendar, and User Maintenance
Assist in the business process redesign and documentation as needed for new and existing business applications and operating procedures.
Work with team lead and product owner to understand business requirements to ensure best possible performance, quality, and responsiveness of applications.
Collaborate with WH and Logistics teams to Identify bottlenecks and bugs and participate in devising solutions to mitigate and address these issues.
Troubleshoot technical issues and identify modifications needed in existing applications to meet business requirement.
Exhibit solid organizational skills and focus on accuracy and attention to detail.
Exhibit excellent analytical, problem solving and troubleshooting abilities.
Be self-motivated with the ability to work both independently and in a team environment.
Qualifications:
Minimum 2+ years of experience supporting WH.
Experience with SAP.
Experience with Shipping systems applications.
Experience with Barcode Scanners, Barcode Printers (Sato, Zebra), Laser Printers.
Exposure to BarTender software.
Excellent communication skills are a must.
Experience with MDM solutions.
Basic understanding of WH operations
Skills that are a Plus:
Exposure to VDI technology like VMWare and Citrix.
Exposure to scripting language like VBA or PHP a plus.
Exposure to Barcode label design a plus.
Microsoft Office 365, Outlook, Teams, SharePoint, OneDrive, Microsoft Visio.
Cloud concepts knowledge is a plus.
Education:
4-year college degree is preferred.
As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and personal development. We value quality, customer service, positive attitudes, continuous improvement, and initiative! We provide competitive salaries and an excellent benefits package that includes medical, dental, life and disability insurance. We also offer a 401K plan with company match, a pension plan, paid time off, and more. TDK Corporation of America is an Equal Opportunity Employer.
The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
Desktop Support Specialist
Technical Support Specialist Job 11 miles from Worth
In-depth knowledge on Hardware Troubleshooting of Laptop, MacBook Desktop and Printer.
Configuring and maintaining of Client Secure Printer Service
Installation/replacement of printer toner, drums or any other customer serviceable parts Windows platform OS and application related knowledge.
Management of IOS and Android mobility devices.
Supporting Audio & Video Conferencing devices.
Maintaining Conference room equipment
Support to ELT team members
Order new and replacement equipment as needed
Be present in the office when ELT members, office meetings, Town Halls, monthly ALC Meetings
Maintain Inventory of onsite resources (laptop, desktop, network devices and any accessories)
Support Patching of end user devices and IT equipment at the local site
MS Office, Outlook, teams and other collaboration tools support
Occasional travel to support ELT meetings in different Customer offices / offsite meetings
Information Technology Infrastructure Specialist
Technical Support Specialist Job 23 miles from Worth
IT Generalist
We're looking for a versatile and adaptable IT generalist, valued for their quick learning and problem-solving abilities. This role will ensure system functionality, manage data and asset protection, extend software/hardware support, and handle staff IT training and special projects. Reporting to the Director of Information Systems, the ideal candidate will maintain a broad understanding of various technologies and will actively partake in selecting and implementing newer solutions as per the organization's requirements.
Key Responsibilities:
• Lead cybersecurity initiatives, data/asset protection, and mitigation of security events.
• Implement security measures for data storage, backup, and recovery ensuring regulatory compliance. • Handle hardware/software or network-related escalations, offering effective troubleshooting and problem resolution.
• Conduct IT-related training, manage on-prem and cloud systems, and research recently emergent technologies.
• Cooperate with other departments to define and initiate solutions while maintaining security/privacy protocols.
• Manage annual service contracts, validate IT invoices and fees, and track equipment/software lifecycle.
• Lead IT projects coordinating with cross-functional teams for successful implementation.
• Help improve processes and efficiencies and propose innovative solutions to streamline operations.
Requirements:
• 7 years of diverse IT experience or relevant certifications/bachelor's degree.
• Experience with Windows, Mac, Linux, Android, and iOS, alongside proficiency in Microsoft Office suite.
• Excellent communication skills, detail-oriented.
IT Governance Specialist
Technical Support Specialist Job 11 miles from Worth
Our client is currently seeking an IT Governance Specialist
is hybrid to Downtown Chicago.
Responsibilities:
Develop, implement, and oversee governance activities within IT, ensuring adherence to the governance framework and evaluating the internal control environment.
Collaborate with other teams to review control data and identify improvements in IT delivery processes and controls.
Create dashboards and reports to demonstrate control adherence and identify opportunities for improvement.
Recommend technologies and tools to improve the efficiency, quality, and security of IT systems.
Conduct process gap analysis of controls to key regulations, map to industry standards, and develop continuous compliance monitoring.
Advise stakeholders on identified issues and support regulatory exams and audit engagements.
Qualifications:
Strong analytical and data reporting skills.
Effective communication with both technical and non-technical audiences.
Initiative to research, learn, and deliver; anticipates needs.
Working knowledge and experience with IT control frameworks and industry standards such as COBIT, NIST Cybersecurity Framework (CSF), or similar.
Technical Skills:
Proficiency in Excel and PowerPoint.
Experience with dashboard reporting tools (e.g., Tableau).
Familiarity with security and DevOps tools.
Experience with integrated GRC management solutions such as Archer
Desktop Support Analyst
Technical Support Specialist Job 36 miles from Worth
Our client is seeking a Desktop Support Analyst for an IMMEDIATE 6-12 month contract to hire opportunity in Lincolnshire, IL. The rate for this position is $25-30/hr., depending on your experience level.
In this role, you will provide on-site, desktop support to the client's internal employees in 2 large warehouse facilities (this is not a phone support role, but an active end-user support one). The main facility is in Lincolnshire, IL (which will be your primary location), and another is in north Chicago (about 45 minutes away).
Requirements include:
3+ years of desktop support experience, preferably in a manufacturing, production, or warehouse environment
Experience supporting desktop/laptop computers with Windows 10 operating systems running Microsoft Office 365 preferred
Ability to troubleshoot data, telecom, VoIP, wireless, and VPN issues
Experience with Active Directory (adding and deleting users; group policy)
Degree and/or Certifications in Information Technology, Computer Science, Engineering, related field, or equivalent experience is
preferred
Excellent communication and customer service skills
Level 2 Desktop Technician I
Technical Support Specialist Job 44 miles from Worth
Level 2 Desktop Technician I
Duration: 6 Months
Job Type: Contract
Work Type: Onsite
Pay Rate: $28.57-28.57/ Hourly/ W2
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client is mission is to discover and deliver innovation medicines and solutions that address complex health issues and enhance people's lives.
Job Description:
Responsible for diagnosing and resolving software and hardware incidents, tasks, and requests escalated through service management software, including but not limited to operating systems (Windows and Mac), mobile devices, printers, peripherals, and a range of software applications
Responsible for ensuring completion of all assigned work and proper communications with clients, meeting service level agreements, customer satisfaction, and service demands
Perform programming and related administrative tasks for Managed printers.
Comply with all company training, legal and ethical requirements.
Years of experience/education and/or certifications required:
2-4 years of experience
Top 3-5 skills requirements should this person have:
Will need ability to be certified in Dell and HP hardware repairs.
Must possess a strong customer service orientation.
Must be adaptive and flexible and have good problem-solving skills.
Must be able to communicate effectively both verbally and in writing.
Hands-on physical repair of laptops
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Technical Support Spare Pool and Repairs Representative
Technical Support Specialist Job 28 miles from Worth
The Professional Services department provides technical support to the sales team and end-user customers. The technical support representative will develop relationships with our sales department, operations department, warehouse, and customers. The technical support representative will represent and communicate the technical elements of solutions to customers both internal and external.
Duties and responsibilities
Maintain and complete Spare-pool and Repair request process
Escalate and complete any ER / Overnight requests
Program and configure devices to Golden Image Standard
Quality Control and Inspection of devices before being given to Warehouse
Assist Professional Service Manager and Sales Engineer(s) with technical support on a variety of mobile computing products and services to customers.
Attend technical and product training as required
Learn relevant solution sets, architectures, full product line specifications, and vertical markets. (IE: Retail, Warehousing, Hospitality, Heath Care)
Set up and operate equipment for customer demonstrations and evaluations.
When required and directed: answer technical support calls, monitor the support email inbox, and create and close cases promptly with guidance from the Manager
Crosstrain to help support the Print Line division of SMG3
As instructed focus and work on new service orders for loading of O/S, programming, and quality assurance
Ensure that customer communication is professional when information or instructions are needed to complete a job
Participate in 24/7 after-hours support program once trained
Qualifications
A two-year technical degree or a High School Diploma or GED
Understanding of mobile platforms (Android, Win CE, Win 10).
Understanding 802.11 Wi-Fi (WLAN) and MDMs.
Understanding of basic networking technologies.
Ability to work effectively, add value as a team member, and assume a technology leadership role for the team.
Ability to perform tasks with minimal supervision.
Demonstrate technical knowledge and consultative skills through communications with customers.
Requirements
1-2 years of experience in Customer Service help desk
Travel required
10 am to 7 pm Shift
Technical Specialist, FLOW/CYTO
Technical Support Specialist Job 13 miles from Worth
Loyola Medicine, treating the whole person with compassion-to "also treat the human spirit." The Laboratory Department seeks a Technical Specialist to oversee the daily operations of the Core laboratory section to ensure the precision and reproducibility of laboratory testing.
In this role, the Technical Specialist (FLOW/CYTO) will oversee the daily operation to ensure the precision and reproducibility of laboratory test results in accordance with accreditation standards and guidelines. This includes waived, moderate, and high complexity testing. MUST have experience and comfortable working in a high-volume lab, working as a team and with complex manual differentials.
This position is focused on leading the FLOW Cytometry Team. Must have experience with evaluating peripheral blood, bone marrow, tissue or other body fluid.
Here's what you'll need
Collaborates with the medical director, manager and faculty in the development of new procedures or programs. Evaluates, validates and implements new instrumentation and procedures. Develops written procedures to maintain regulatory compliance and support new instrumentation and test methodologies. Works with the director to review and revise procedure manuals to ensure test accuracy and regulatory and accreditation requirements. Communicates changes in policies and procedures to appropriate medical center staff and/or clients.
Here's what you'll need
Required:
Associate or bachelor's Degree- Medical Laboratory Science Program
Specific Degree(s): Medical Technology/Technician or Medical Laboratory Science
Licensure/Certifications
Required:
Certified Medical Technologist, Medical Laboratory Scientist, laboratory discipline specific or specialty certificate (ASCP or AMT)
3-5 years of HLA job-related experience
Preferred:
Other: Meets CLIA requirements for a general supervisor (B.S. degree and 1 year clinical experience, or MS degree and 1 year's clinical experience)
Perks & Benefits
Benefits from Day One (Medical and Dental)- Starts on Day 1
Daily Pay (NEW)
Competitive Shift Differentials
Career Development
Tuition Reimbursement
Participation in the Public Service Loan Forgiveness Program
403(b) with Employer Match
On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
Referral Rewards
Perks Program
Our Promise to You
Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.
We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners
IT Infrastructure and Support Engineer
Technical Support Specialist Job 31 miles from Worth
Job Purpose
The IT Infrastructure and Support Engineer maintains the information technology systems and operations, by providing user support, conducting and coordinating user training, assisting the Technology and Strategy Manager with IT budget development and making recommendations for technology improvements.
Essential Functions
Performs support work, communicates with users regarding technology needs and partners with departments to implement solutions
Serves as the network/systems administrator for the Village
Plans, procures, installs, configures and deploys firewalls, IT hardware, software, voice and data systems and virtual private network
Assists with maintenance of an IT organization plan, a security plan and a disaster recovery plan, taking into account changes in technology assets and potential threats; conducts testing and training to support security and disaster recovery plans
Protects data from breaches through planning and adherence to a backup plan, installation and maintenance of network security devices; conducts network monitoring; researches and develops security policies, conducts user training to promote security
Assists with development and implementation of long-range technology improvement projects, including development of the IT operating budget and capital budget; procures technology assets and services in accordance with the Village's purchasing procedures
Manages the Village's device replacement program, maintains inventory of devices issued to users and replacement schedules and upgrades
Assists with development of IT use policies and procedures in line with industry best practices
Creates and maintains network documentation
Provides and models outstanding customer service in person and over the telephone
Develops and produces statistical reports to be used for decision-making purposes
Responds to after-hours emergencies as needed and attends evening meetings as required
Minimum Qualifications
Bachelor's degree Field of study: Computer science, information technology or related field
One to three years experience
Microsoft certification
Strong knowledge of network management, Microsoft technology, Hyper-V environment, Ubiquiti and Cisco technology and infrastructure in a LAN WAN environment, Ubiquity and Cisco VOIP unified communication systems VMware environment, best practices in security and Criminal Justice Information System compliance requirements
Familiarity with wireless networking technologies and experience with IEEE, EI/TIA cabling standards
Strong project management skills
Commitment to maintain strict confidentiality of private, sensitive or confidential information; high level of trustworthiness
Excellent customer service skills
Technical Support Engineer
Technical Support Specialist Job 11 miles from Worth
Ready to take your career to the next level?
Skai's platform includes a suite of data-driven products for market intelligence, omnichannel media activation, testing and measurement, enabling product developers, consumer and market insights teams, brand managers and marketers to make predictions, plan strategies and benefit from connected omnichannel launches. Skai is looking for the best and brightest to join our rapidly growing team. That's where you come in!
Our work environment is very fast-paced and entrepreneurial, and we always do whatever it takes to make our customers successful!
The Support Engineer is an exciting position in the highest Tier of our global multi timezone Application Technical Support team.
Daily tasks involve analytical work on complex tickets which requires query and (sometimes) script writing skills together with customer facing aspects to facilitate solutions for complex platform issues as well as customize and maintain the production environments.
We are looking for talented and energetic people who are dedicated and eager to learn.
Duties and Responsibilities:
Gain expertise in Skai's products and systems to troubleshoot and debug functional issues
Work with clients, account managers, and technical staff to resolve application problems
Develop workarounds and recommend custom solutions for client needs
Take ownership of technical issues, and work with our Development group to resolve more advanced issues and bugs
Develop automation tools and processes for the support group
Document troubleshooting and problem resolution steps
Requirements:
Knowledge and proven experience in writing SQL queries.
Strong delivery orientation (experience in working in B2B environment - a plus).
Strong technical and analytical skills
Experience in technical customer-support role
Excellent verbal+written English communication skills
Comfortable resolving high visibility customer issues without the need for team lead intervention
Preferred Experience:
A bachelor's degree in Computer Science
Knowledge of a scripting language.
Previous experience / knowledge in the areas of online advertising.
Fluent in additional languages a plus
The annual salary range for this position is $80,000-110,000. The actual salary will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is also eligible for additional quarterly bonus compensation through one of Skai's highly attractive incentive plans, full details will be provided during the recruitment process.
Equal Opportunity Employer
Skai, Inc. is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.
Applicants with Disabilities
Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.
Skai is an E-Verify employer.
Clinical Support Specialist LPN Home Health
Technical Support Specialist Job 17 miles from Worth
Find Your Passion and Purpose as a LPN Licensed Practical Nurse Clinical Support Specialist
Bonus: $20,000
Schedule: Monday - Friday, in branch
Reimagine Your Career in Corporate Healthcare
As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it's really special to be a part of our patient's health journey and create incredible memories while providing world-class patient care.
Offer Based on Years of Experience
#AC-BO
What You Need to Know:
Our Investment in You
We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:
Medical, dental, and vision coverage
Paid time off and paid holidays
Professional development
Company-matching 401(k)
Flexible spending and health savings accounts
Company store credit for your first AccentCare-branded scrubs for patient-facing employees
Qualifications:
Be the Best Clinical Support Specialist You Can Be
If you meet these qualifications, we want to meet you!
RN or LVN/LPN with current licensure to practice nursing in the practicing state.
Possess and maintain CPR certification.
Previous experience in home care setting preferred.
Prior use of Electronic Medical Records (EMR) preferred.
Knowledge of accepted professional standards and practice, Medicare Conditions of Participation, and federal, state, and local regulatory requirements.
Demonstrates excellent observation, nursing judgement, and communication skills.
Must be a licensed driver with an automobile in good working order.
Come As You Are
At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.
AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person's race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.
Posted Salary Range: USD $50,000.00 - USD $70,000.00 /Yr.
Sr IT Procurement Specialist #948530
Technical Support Specialist Job 11 miles from Worth
Qualifications
• Bachelors Degree in Business, Supply Chain Management or Finance and 7 or more years experience in Sourcing or Procurement related field focused on indirect sourcing or an equivalent combination of education and work experience
• MBA or other advanced degree and a professional Procurement/ Supply Chain Management designation (e.g. CSCP, CPM) are a strong plus. In depth knowledge of supply chain management and procurement
• Strong analytical, sourcing, negotiation and communication skills. Technically adept with basic application software; proficient in MS Office Suites with advanced Excel skills
• Experience with ERP system/ Peoplesoft, and Source to Pay (Coupa)
• Demonstrated success in time management; superior project management skills, attention to detail, thorough and organized
Tasks & Responsibilities:
• Leads strategic sourcing events including collecting, analyzing, and presenting data and recommendations to various levels of management across the organization on opportunities, risks, and where to prioritize software investments.
• Responsible for contract & price negotiations across the Marketing, HR, Print and Business Services and Applications categories.
• Thought leader with experience or interest leading Business Services Procurement staff.
• Responsible for Category Management including but not limited to category spend analytics, multi-year strategic sourcing roadmaps, acquiring and educating the enterprise on markets, suppliers, and trends.
• Working collaboratively with suppliers to enhance value and innovation.
• Influences and drives improvements of global policies, programs and processes.
• Leads and manages RFx (e.g. Request for Proposal, Request for Information, Request for Quote) process, including project management, development of RFx, negotiations and award process.
• Responsible for contract review, drafting and creation of various agreements, including NDAs, Master Agreements (SaaS, Software License Agreements, etc.), Service Level Agreements, Statements of Work, etc. leading and facilitating all aspects of contract negotiations across multiple Risk Control Functions (e.g. Legal, Privacy, Risk) and ongoing contract administration.
• Supports and monitors supplier adherence to contracts, manage suppliers via supplier activity reporting and business/performance reviews, support and conduct supplier scorecards, supplier rationalization and demand management opportunities.
• Manages and supports regulatory and compliance requirements (e.g. OFAC, FCPA, Spend Analysis, Client Relationships).
• Supports and helps present Procurement performance metrics and projects to senior management.
• Management of supplier fitness, including analyzing overall business and financial performance of potential and existing suppliers.
• Establish and maintain relationship with key partners, education on policy/guidelines and resolving related purchasing issues
Desired skills: Strong technology procurement experience, coupled with strong Contract negotiation and communication skills.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.