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Technical support specialist jobs in Yuma, AZ

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Yuma, AZ

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-46k yearly est. 6h ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support specialist job in Yuma, AZ

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $39k-55k yearly est. 6h ago
  • Reliability, Maintainability, Logistic supportability, and Availability (RMLA) Analyst

    ORSA Technologies LLC

    Technical support specialist job in Yuma, AZ

    Reliability, Maintainability, Logistic supportability, and Availability (RMLA) Analyst RMLA Analyst JOB DESCRIPTION: ORSA Technologies is seeking qualified candidates to provide analysis of Reliability, Maintainability, Logistic supportability, and Availability for systems under test to Marine Operational Test and Evaluation Squadron One (VMX-1), located at Marine Corps Air Station (MCAS) Yuma. Candidates will support Test Planning and Execution for their functional area and collaborate with engineering and project management to plan, coordinate, and execute all RMLA work required during the conduct operational testing. The project includes assessing whether or not the system meets the applicable reliability, availability, logistic, and maintainability requirements. Duties and expectations include, but are not limited to, the following: Lead and perform Suitability Analysis for the program. Responsible for the suitability test planning, test execution, data collection, reduction and analysis as well as reporting. Ensure the reliability, maintainability, logistic supportability, and availability requirements are adequately addressed in the test and data collection plan. Support Reliability Test Planning and Execution. Recommend sample sizes and test methods. Support Maintainability Test Planning and Execution. Including planning and coordination for maintenance demonstrations, as applicable. Support Logistic supportability Test Planning and Execution. Coordinate with NAVSUP as required. Review and provide feedback on the Program Life Cycle Sustainment Plan (LCSP). Support Availability Test Planning and Execution. Review the system and subsystem design documents to ensure RMLA requirements are understood and incorporated into the test plan. Propose test methods and definitions to support the suitability evaluation. Analyze engineering documents to develop an understanding of the interfaces of the components and failure modes. Document failure definition and scoring criteria to support the suitability analysis for the system under test. Including developing the definitions of Essential Function Failures and Operational Mission Failures. Propose statistical analysis techniques for the RMLA requirements and document in the data analysis plan. Collaborate with engineering and project management to plan, coordinate, and execute all RMLA work required to conduct system and subsystem suitability testing. Coordinate, perform and execute all tasks required to achieve the project RMLA milestones: project RMLA Plan, reliability prediction analysis, maintainability and availability analysis, as well as logistics assessment. Maintain RMLA Key Performance Indicators (KPIs) to visually convey system operational suitability status against the established project and test schedule. Attend Failure Review Board (FRB) meetings and participate in the review of root cause analysis findings, when applicable. Analyze projected system and subsystem utilization and calculate the cumulative effect of individual component reliabilities on final system reliability. Observe the conduct of tests to document and evaluate suitability factors, such as numbers and causes of unit failures, utilization time, down time, number of maintenance actions and maintenance times. Document and compile failure data generated during test. Compile and analyze this data set to evaluate the suitability of the system against the requirements. Conduct post test data analysis with appropriate statistics and document in the data analysis summary. Review failure modes to identify components posing excessive failure risks. Advise and confer with test directors and engineers in meetings to present suitability findings and recommendations. CLEARANCE REQUIREMENTS: Secret MINIMUM EXPERIENCE AND EDUCATION: Experience: 6 years of directly related experience (including internships) providing Functional Responsibility related job services. Education: Bachelor's degree in Engineering, Computer Science, or other related scientific or technical discipline. Possess experience with aircraft systems and subsystems, Reliability Block Diagrams, System Reliability Assessment, Component Reliability Prediction, System interface diagrams, and relevant software tools. Have experience with USMC maintenance action forms and maintenance systems such as Naval Aviation Logistics Command Management Information System (NALCOMIS), OOMA, CAMEO, Deckplate, etc. Have experience with Configuration Management and Version Control Tools. 4 years of experience working with the Navy Aircraft Maintenance Program (NAMP) and/or Optimized Organizational Maintenance Activity (OOMA) software or 6 years working with an equivalent aircraft maintenance program in another US DoD service ADDITIONAL REQUIREMENTS: Travel may be required base on programs supporting. Must be able to lift 50 pounds. Ability to communicate effectively orally and written. Ability to multi-task and employ problem-solving skills. Job Posted by ApplicantPro
    $48k-82k yearly est. 3d ago
  • Support Analyst

    Yuma Union High School District 70

    Technical support specialist job in Yuma, AZ

    Job Title: Support Analyst Department: Technology Reports to: Chief Information Officer or Designee Effective Date: 08/15/2024 Salary Grade: Classified Support Grade XIII FLSA Status: Non-exempt Job Summary: The Support Analyst provides technical assistance to end-users to ensure users are able to use technology resources efficiently. This position supports Yuma Union High School District #70 and Yuma Elementary School District #1. Essential Job Functions: Respond to end-user support requests in a timely and professional manner. Troubleshoot and diagnose end-user support issues; and provide guidance and assistance to resolve issues. Escalate support issues to the appropriate IT personnel as necessary. Provide customer service, demonstrating professionalism and courtesy, over the phone, in-person, and via communications platforms (eg., email, chat, etc) Use resources (e.g., search engines, knowledge bases, wikis, documentation, forums, etc.,) to independently research problems and find resolutions. Collaborate with cross-functional teams, district personnel, vendors and service providers, etc., to improve support and resolve problems. Participate in meetings, training, conferences, projects, etc. Stay up-to-date on emerging technologies, support trends, cybersecurity practices, etc. Prepare reports and documentation related to providing IT support. QUALIFICATIONS Required (Education & Experience): High School Diploma or equivalent 1-year of experience providing information technology support. Additional Eligibility Requirements: Valid driver's license Position Type & Work Schedule: Full-time, 8 hours a day, Monday - Friday 12 months May need to work during emergencies and occasionally on evenings and/or weekends. Knowledge, Skills, and Abilities: Excellent verbal and written communication skills. Excellent interpersonal skills with a proven ability to collaborate with a team and establish effective working relationships. Excellent analytical and problem-solving skills. Knowledge of technology systems and support methods. Excellent organizational skills and attention to detail, with the ability to create plans and schedule activities to complete assigned work. Proficient with or able to quickly learn systems and support practices. Proficient with Google Workspace, Microsoft Office or similar software. Ability to adapt to changing work priorities; display technical aptitude; be attentive to detail; and work under time constraints. Ability to perform algebraic math; read and understand technical information; create documents; present information to others; and solve practical problems. Ability to utilize support tools (i.e., diagnostic tools and software, hand tools, power tools, cleaners, ladders, etc.). Work Conditions: Indoor work Be able to lift up to 25 lbs. Work with computer systems and electronics. Note(s): Some travel between districts' facilities. Benefit eligible Clearance: Criminal Justice Fingerprint/Background Clearance I.V.P. Fingerprint Clearance Card
    $48k-82k yearly est. 60d+ ago
  • IT Field Support Technician_Yuma

    Gr8Ttek, LLC

    Technical support specialist job in Yuma, AZ

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. **You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR lwu1guYiHQ
    $40 hourly 29d ago
  • IT Support Specialist

    Yuma County, Az 4.0company rating

    Technical support specialist job in Yuma, AZ

    This position is advertised from the minimum hourly rate. Salary will be determined based on education and experience at the time of offer. Applications are sought on behalf of the Superior Court in Yuma County. Yuma County Human Resources does not review any applications submitted for this position. All applications are forwarded to Superior Court Human Resources in Yuma County NATURE OF WORK Under general supervision, provides a variety of services in support of the Court's Information Technology (IT) systems, databases, and department operations; diagnoses and repairs computers and peripherals; identifies operational issues, and recommends changes to improve operations. (Illustrative Only) Coordinates the operation and maintenance of assigned IT databases and software applications; manages the development and integration of application software and security solutions; plans and develops database solutions; monitors IT operations and recommends policies to assure data privacy, and the security of IT operations; creates local user accounts and user profiles for database system access and file sharing; monitors utilization trends and security procedures; manages user accounts, security and access rights; verifies functionality of inter-related databases and IT systems, and develops recommendations for improved functionality; sets up, maintains, diagnoses and repairs IT applications and equipment; reviews and verifies accuracy and validity of data entered into automation systems; performs regularly scheduled back-up operations; maintains code tables and related internal operating systems; oversees and monitors maintenance agreements; serves as liaison between the Court and state and regional justice system agencies and departments; attends meetings and provides input and information; identifies new and on-going training needs; presents orientation and training sessions; reviews and updates existing training materials as needed; writes and maintains automation-related policies and procedures and associated manuals; assesses, recommends, purchases and installs automation hardware and software; troubleshoots and repairs systems within scope of authority; calls for outside contract repair services as authorized; installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment; may travel to different court departments to train employees and/or offer technical assistance; creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment; assists in maintenance of website; performs related duties as required or assigned. Associates degree in Computer Science, Information Systems or closely related field AND two (2) years of IT system support and training experience, or closely related duties; OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. ADDITIONAL REQUIREMENTS: This classification requires the applicant to pass extensive criminal background checks; a valid Arizona State driver's license is required; Arizona Committee on Judicial Education and Training (COJET) yearly accreditation is required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment and Court facilities. Knowledge of: State of Arizona statutes, rules, administrative orders, policies and procedures, and applicable federal rules and requirements.; Yuma County and Superior Court policies and procedures; Superior Court in Yuma County- Rules of the Judicial Merit System and the Code of Conduct for Judicial Employees; legal terminology and court processes and procedures; computer hardware and software systems planning, technical support, and training functions; Administrative Office of the Courts (AOC) specialized software applications; data base organization, access, and retrieval techniques; basic research techniques, methods, and procedures; basic principles of case flow and records management. Skills in: Interacting with people of different social, economic, and ethnic backgrounds; working under pressure in a dynamic work environment with changing demands and priorities; maintaining, configuring and testing relational database systems, network operating systems, and other applications unique to Superior Court; analyzing equipment and system malfunctions, troubleshooting computers and software applications, and determining effective solutions; establishing and maintaining cooperative working relationships with Court employees, and representatives of regional justice agencies; effectively communicating in verbal and written forms; operating a personal computer utilizing a variety of software applications Ability to: Establish and maintain effective working relationships with judges, elected officials, staff, other agencies, and the general public; follow written and oral instructions; communicate effectively both orally and in writing; manage and perform multiple priorities under stressful situations. EOE/AA/ADAAA/M/F/V/D DRUG FREE WORKPLACE
    $39k-72k yearly est. 8d ago
  • IT Technician (Field)

    Cal Tech Services Inc. 3.9company rating

    Technical support specialist job in Calexico, CA

    Job DescriptionBenefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Maintain computer hardware in working order Set up employee workstations (computers, printers, routers, etc) Install and configure software Train colleagues in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems Maintain optimized local network Qualifications A bachelors degree in Computer Science or a related field is preferred Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security
    $101k-155k yearly est. 17d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Technical support specialist job in Yuma, AZ

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 41d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in San Luis, AZ

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $51k-73k yearly est. 7d ago
  • IT Technician

    Sunset Health 3.9company rating

    Technical support specialist job in Yuma, AZ

    ESSENTIAL JOB RESULTS: ➢Provides technical support to end-users either face-to-face, remotely, over the phone or via email. ➢Responds to “helpdesk” tickets or calls in a timely manner and follows IT helpdesk protocols. ➢Upgrades, secures, and encrypts systems to enable compatible software on all computers according to Sunset's network security standards. ➢Installs and configures computer equipment, software, network components, systems, printers, scanners, fax machines and other devices. ➢Troubleshoots and repairs hardware, system, and network problems, diagnosing and solving faults. ➢Monitors and maintains computer systems and networks to ensure smooth operation and to identify and address problems promptly. ➢Performs tests and evaluations of new software and hardware. ➢Supports the Technology Supervisor in the development and implementation of IT strategies. ➢Sets up new user accounts and profiles and handle password issues. ➢Manages and keeps track of IT inventory and equipment. ➢Keeps up to date with emerging technologies and industry trends and updating computer systems, software, and hardware accordingly. ➢Assists with file archiving and storage of archived files. ➢Conducts system backups and data recovery in case of system failures. ➢Provides training to staff, as needed. ➢Works on other duties as assigned.
    $46k-63k yearly est. 55d ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support specialist job in Yuma, AZ

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $39k-71k yearly est. Auto-Apply 31d ago
  • Fleet Support Specialist

    Horizon Health and Wellness 4.0company rating

    Technical support specialist job in Yuma, AZ

    Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other. We offer: * Professional development and career advancement opportunities * Competitive compensation * Medical, dental, vision insurance * 401k investment plan with company match * Generous paid time off and paid holidays * Tuition reimbursement * The opportunity to help us make a difference in the lives of the patients and communities we serve. Qualifications The Fleet Support Specialist works with the Fleet Services Manager in maintaining all Agency vehicles in a clean, safe operational condition. The Fleet Support Specialist may provide transportation training to agency staff. Responsible for customer experiences, building positive relationships and interacting with the staff, vendors, and stakeholders while managing specific business needs. This position has been identified as a safety sensitive position that includes tasks or duties (i.e., driving) that the employer in good faith believes could affect the safety, health or reputation of the Agency, clients, the employee performing the task or others. Qualifications Required * HS diploma or G.E.D. * Must be at least 21 years of age or older. * Minimum of two (2) years administrative or clerical experience. * Possess valid Arizona driver's license, with clean driving record, home telephone, and reliable transportation. * Proven organizational, communication and interpersonal relationship skills. * Possess general knowledge of vehicle maintenance. * Ability to operate and maneuver cars and 7 to 15 passenger size vans, and wheelchair lift equipped vans. * Prior experience facilitating training to individuals and groups. * Must be computer literate, with proficiency in use of Microsoft Office Suite (Word, Excel, and Outlook). * Ability to develop and manage spreadsheets. * Strong attention to detail and time management skills. * Satisfactory completion of agency driver and safety course. * Must obtain and maintain a Fingerprint clearance card and pass a background check. Mental and Emotional * Ability to prioritize workload * Sound judgment and decision-making ability * Ability to maintain calm, non-defensive, supportive attitude during difficult interactions * Demonstrate excellent verbal communication skills * Ability to analyze variables and situations * Ability to resolve problems, handle conflict and make effective decisions under pressure Physical * Long periods of sitting, ability to bend, lift and carry up to 50 pounds. * Travel between agency locations. * Ability to operate agency vehicles * Able to operate phone, Fax, copier and a computer. Qualifications Preferred * Bilingual - English/Spanish * Associate degree in Business or a combination of education and experience providing equivalent knowledge.
    $27k-34k yearly est. 6d ago
  • IT Technician

    Harvest Preparatory Academy 3.8company rating

    Technical support specialist job in Yuma, AZ

    Harvest Preparatory Academy is a K-12 Charter School located in Yuma and San Luis Arizona. We are currently accepting applications for a qualified IT Technician. Harvest Preparatory Academy prides itself on excellence; we are looking for a candidate that will enhance our level of excellence and take pride in their work. Duties include, but are not limited to: Perform regular support and maintenance of IT equipment including desktops, servers, and network infrastructure for the HPA community Handle IT issues and problems, reporting and requesting assistance from IT management as necessary. Assess and ensure help desk tickets and technical issues are adequately recorded. Prioritize help desk tickets and work on resolutions in priority order Printer maintenance Application & Program maintenance Provide one-on-one training for unique HPA IT systems as needed and time is available. Network & Internet Maintenance / Monitoring Back up all updated files/programs/folders Create & Clean-up accounts (, Active Directory, Cisco Phone, Office365, Guardian, Etc.) Qualifications: High School Diploma or GED Three (3) years experience in IT field or comparable education in IT field Bilingual preferred but not required Qualified applicants will possess the following attributes: Self-starter and motivated worker/take initiative Strong leadership skills Ability to multitask Strong organization skills Strong communication skills Ability to work independently and research solutions Knowledge of Windows and Mac operation system, applications and settings Knowledge of MS Office applications Knowledge of Cisco phone systems a plus but not required
    $36k-52k yearly est. 60d+ ago
  • Enterprise Application Specialist - IT

    Insultech 3.3company rating

    Technical support specialist job in Yuma, AZ

    Job Responsibilities We are looking for an energetic, analytical, and detail-oriented individual to join our Commercial Management Team. The Account Manager is a key role that is responsible for our success and profitable growth with assigned customers. Responsibilities include: Application Management: Overseeing the implementation, upgrade, and maintenance of enterprise applications. Ensuring that software applications are configured correctly and perform optimally to meet business requirements. User Support and Training: Providing technical support to end-users, addressing issues related to application functionality, and conducting training sessions to enhance user proficiency with enterprise applications. System Integration: Designing and managing the integration of various software applications to ensure seamless data flow and interoperability within the enterprise's IT ecosystem. Vendor Coordination: Collaborating with software and IT service vendors for troubleshooting, obtaining application updates, and ensuring compliance with licensing agreements. Security and Compliance: Collaborating with IT service vendors to implement security measures to protect enterprise applications and data. Ensuring that applications comply with industry standards, regulations, and internal policies. Performance Monitoring: Continuously monitoring application performance, identifying potential issues before they impact business operations, and optimizing application performance when necessary. Project Management: Leading or contributing to projects related to the implementation or enhancement of enterprise applications. Coordinating with various stakeholders to ensure projects are completed on time and within budget. Documentation and Reporting: Maintaining comprehensive documentation of application configurations, integrations, and user guides. Generating reports on application performance and providing insights to inform decision-making. Skills Required Technical Proficiency: Expertise in configuring and managing enterprise applications, understanding of databases, networking, and software integration. Specific software applications include Microsoft 365, Microsoft Power Platform, Microsoft Azure, SQL based ERP systems, document control systems and AI integrations. Problem-Solving: Strong analytical skills to diagnose and resolve issues efficiently, minimizing application downtime and impact on business operations. Communication: Excellent verbal and written communication skills to effectively collaborate with stakeholders across different departments, explain complex technical concepts in simple terms, and provide user training. Project Management: Ability to manage multiple projects, prioritize tasks, and meet deadlines. Familiarity with project management tools and methodologies. Attention to Detail: Precision in configuring applications, conducting thorough testing, and maintaining detailed documentation to ensure accuracy and reliability. Customer Service Orientation: A proactive approach to user support, with a focus on understanding user needs and providing timely, effective solutions. Bachelors degree is desirable but may be substituted with successful industry experience, certifications, related coursework, etc. Must have at least 5 years experience in IT applications support. Must have excellent verbal and written English communication skills. Multilingual proficiency is desirable. Up to 25% travel. Legally authorized to work in the US without company sponsorship While performing the duties of this Job, the employee is regularly required to sit, stand, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision. This position is production-oriented and the successful candidate should be comfortable in a high volume, busy, industrial work setting.
    $59k-90k yearly est. 60d+ ago
  • BC Systems - Seasonal General Labor - Yuma, AZ

    Fresh Express 4.3company rating

    Technical support specialist job in Yuma, AZ

    The General Labor position is responsible for performing a variety of tasks in the manufacturing environment. Required tasks may include but are not limited to; Trimming, erecting corrugated boxes, general housekeeping (Utility), material handling functions, performing rework, condiment inserter and product spreading. Other functions may include packing bags in corrugated boxes and palletizing while meeting and exceeding all safety, quality, and efficiency standards. Job functions are subject to change from day to day depending on customer requirements. Job Functions: * Demonstrate knowledge of all trimming techniques. (Depending upon area of assignment) * Perform visual inspection of all raw products while performing the trimming process, product spreading, and rework functions. * Communicate quality issues of raw product to the appropriate personnel. * Ensure prompt and timeliness of changeovers when performing condiment inserter functions. (When required) * Maintain a clean and organized working environment. * Ability to meet daily production standards. * Perform other duties as assigned. Desired Skills / Qualifications: * Must be able to understand and execute actions based on of verbal and visual instructions. * Able to work in a noisy, wet and cold environment. * Ability to lift 25+ pounds repetitively. * Stand, bend, reach for the duration of the shift. * Perform repetitive motions for the duration of the shift. Other Information: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be constructed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
    $87k-115k yearly est. 60d+ ago
  • Systems/Local Area Network (Lan) Administrator

    Arizona Department of Administration 4.3company rating

    Technical support specialist job in Yuma, AZ

    ARIZONA DEPARTMENT OF CORRECTIONS REHABILITATION & REENTRY Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements. The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness. SYSTEMS/LOCAL AREA NETWORK (LAN) ADMINISTRATOR Job Location: Address: Arizona State Prison Complex (ASPC) - Yuma 7125 East Cesar Chavez Boulevard San Luis, Arizona 85349 *************************** Posting Details: Salary: $61,560.00 Grade: 23 Closing Date: 10/22/2025 Job Summary: Do you have experience with Information Technology (IT) Network systems? Do you have any IT Network certifications? Come join our team of IT professionals. Apply today! The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking a Systems/LAN administrator who will be responsible for the technical development, deployment, and maintenance of Local Area Networks (LAN), Wide Area Networks (WAN), and Information Technology systems and services. This position will also be responsible for maintaining mission-critical networks in optimal operational performance, installing end-user software/hardware, computer imaging, troubleshooting issues, and problem-solving complex technical systems utilizing advanced networking technologies. Job Duties: - Troubleshoots complex hardware and software problems in support of end-users - Installs, configures and upgrades client workstation operating systems and applications - Conducts adds, moves, changes, preventative maintenance, and repairs on telephone systems - Supports and administers Cable Television (CATV), Digital conferencing, and Internet Protocol (IP) or Analog surveillance cameras - Creates, modifies, moves, and deletes user accounts in conjunction with customer service - Plans, tests, and implements Local and Wide Area Network development specifications - Initiates and enforces network security via passwords, anti-virus software, and intruder detection programs - Prepares reports and develops technical implementation plans - Attends training classes, seminars and keeps abreast of current industry trends - Drives on State business - Performs other duties appropriate to the assignment Knowledge, Skills & Abilities (KSAs): Knowledge of: - Network topology, network resources, Transmission Control Protocol and Internet Protocol (TCP/IP) - Personal Computer (PC) operating systems and hardware - Telecommunication systems - Printers, copiers, scanners, and faxes - Application software - Managing anti-virus, Active Directory user accounts and resources, Exchange email accounts, Smartphones, and data backup systems, including media management - Managing network resources - Installing, testing, and repairing telecommunication equipment, voice and data lines, CATV, video conferencing, and IP surveillance cameras - English sentence structure and grammar Skill in: - Building and maintaining interpersonal relationships - Customer service - Time management - Identifying and interpreting end-user issues - Project management and implementation - Verbal and written communication - Technical troubleshooting and problem-solving - Report preparation - Testing telecommunication equipment and diagnosing malfunctions - Reading and interpreting network diagrams, topology, and blueprints Ability to: - Lift/carry 50 lbs. - Push/pull 100+ lbs. - Walk/run 1+ miles - Work in a prison environment - Learn and adhere to ADCRR policies and procedures - Analyze and diagnose problems related to operating and network systems and develop effective solutions - Understand complex interrelated technology and software functions - Enhance and maintain operating systems and related software to optimize computer performance - Plan and conduct extensive technical surveys - Consult on issues and requests from end-users - Be self-motivated and perform duties unsupervised Selective Preference(s): - Network certification (i.e., Computing Technology Industry Association A+ Certification (CompTIA A+), Computing Technology Industry Association Network + certification (CompTIA Network + [New]), or Microsoft Solution Expert Certification (MCSE) - A minimum of three (3) years of experience in a networking environment and technical training covering data communications principles, electronics and LAN and WAN technologies - Four (4) years of on-the-job training in a networking environment, telecommunications or data communications environment with coursework in a relevant area Pre-Employment Requirements: Employment is contingent on the selected applicant passing a background investigation and a drug test. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees: - Vacation and sick days with 10 paid holidays per year - Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). - Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options - Exceptional retirement program - Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program - An incentivized commuter club and public transportation subsidy program Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment. Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above. Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling **************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
    $61.6k yearly 60d+ ago
  • Reliability, Maintainability, Logistic supportability, and Availability (RMLA) Analyst

    ORSA Technologies

    Technical support specialist job in Yuma, AZ

    RMLA Analyst JOB DESCRIPTION: ORSA Technologies is seeking qualified candidates to provide analysis of Reliability, Maintainability, Logistic supportability, and Availability for systems under test to Marine Operational Test and Evaluation Squadron One (VMX-1), located at Marine Corps Air Station (MCAS) Yuma. Candidates will support Test Planning and Execution for their functional area and collaborate with engineering and project management to plan, coordinate, and execute all RMLA work required during the conduct operational testing. The project includes assessing whether or not the system meets the applicable reliability, availability, logistic, and maintainability requirements. Duties and expectations include, but are not limited to, the following: Lead and perform Suitability Analysis for the program. Responsible for the suitability test planning, test execution, data collection, reduction and analysis as well as reporting. Ensure the reliability, maintainability, logistic supportability, and availability requirements are adequately addressed in the test and data collection plan. Support Reliability Test Planning and Execution. Recommend sample sizes and test methods. Support Maintainability Test Planning and Execution. Including planning and coordination for maintenance demonstrations, as applicable. Support Logistic supportability Test Planning and Execution. Coordinate with NAVSUP as required. Review and provide feedback on the Program Life Cycle Sustainment Plan (LCSP). Support Availability Test Planning and Execution. Review the system and subsystem design documents to ensure RMLA requirements are understood and incorporated into the test plan. Propose test methods and definitions to support the suitability evaluation. Analyze engineering documents to develop an understanding of the interfaces of the components and failure modes. Document failure definition and scoring criteria to support the suitability analysis for the system under test. Including developing the definitions of Essential Function Failures and Operational Mission Failures. Propose statistical analysis techniques for the RMLA requirements and document in the data analysis plan. Collaborate with engineering and project management to plan, coordinate, and execute all RMLA work required to conduct system and subsystem suitability testing. Coordinate, perform and execute all tasks required to achieve the project RMLA milestones: project RMLA Plan, reliability prediction analysis, maintainability and availability analysis, as well as logistics assessment. Maintain RMLA Key Performance Indicators (KPIs) to visually convey system operational suitability status against the established project and test schedule. Attend Failure Review Board (FRB) meetings and participate in the review of root cause analysis findings, when applicable. Analyze projected system and subsystem utilization and calculate the cumulative effect of individual component reliabilities on final system reliability. Observe the conduct of tests to document and evaluate suitability factors, such as numbers and causes of unit failures, utilization time, down time, number of maintenance actions and maintenance times. Document and compile failure data generated during test. Compile and analyze this data set to evaluate the suitability of the system against the requirements. Conduct post test data analysis with appropriate statistics and document in the data analysis summary. Review failure modes to identify components posing excessive failure risks. Advise and confer with test directors and engineers in meetings to present suitability findings and recommendations. CLEARANCE REQUIREMENTS: Secret MINIMUM EXPERIENCE AND EDUCATION: Experience: 6 years of directly related experience (including internships) providing Functional Responsibility related job services. Education: Bachelor's degree in Engineering, Computer Science, or other related scientific or technical discipline. Possess experience with aircraft systems and subsystems, Reliability Block Diagrams, System Reliability Assessment, Component Reliability Prediction, System interface diagrams, and relevant software tools. Have experience with USMC maintenance action forms and maintenance systems such as Naval Aviation Logistics Command Management Information System (NALCOMIS), OOMA, CAMEO, Deckplate, etc. Have experience with Configuration Management and Version Control Tools. 4 years of experience working with the Navy Aircraft Maintenance Program (NAMP) and/or Optimized Organizational Maintenance Activity (OOMA) software or 6 years working with an equivalent aircraft maintenance program in another US DoD service ADDITIONAL REQUIREMENTS: Travel may be required base on programs supporting. Must be able to lift 50 pounds. Ability to communicate effectively orally and written. Ability to multi-task and employ problem-solving skills.
    $48k-82k yearly est. 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in Yuma, AZ

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • Peer Support Specialist

    Horizon Health and Wellness 4.0company rating

    Technical support specialist job in Yuma, AZ

    Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other. We offer: * Professional development and career advancement opportunities * Competitive compensation * Medical, dental, vision insurance * 401k investment plan with company match * Generous paid time off and paid holidays * Tuition reimbursement * The opportunity to help us make a difference in the lives of the patients and communities we serve. Qualifications The Peer Recovery Support Specialist's main purpose is to provide kind, empathetic, support, coaching, mentoring, and education for individual during their recovery process. This position has been identified as a safety sensitive position that includes tasks or duties (i.e., driving) that the employer in good faith believes could affect the safety, health or reputation of the Agency, participants, the employee performing the task or others. In all duties listed in the job description, the Peer Recovery Support Specialist is responsible for providing recovery peer support services to assigned caseload and documenting services provided. This position also creates a positive experience for individuals served where Kindness Matters Qualifications Required * Recovery Peer Support Specialist Certificate (or ability to get it within 3 months of hire). * HS diploma or GED * Self-identify as an individual who has their own lived experience of mental health conditions, and/or substance use, for which they have sought support and has an experience of sustained recovery (greater than one year) to share those experiences in peer-to-peer interactions. * Must be 21 years of age or older. * Possess valid driver's license with acceptable driving record and reliable transportation. * Certification in first aid, CPR, and Crisis De-Escalation training (ie CPI), if you do not possess active certification training will be provided. * Ability to lift 50 pounds. * Have availability of home telephone for easy access of Agency contact. * Ability to type and working knowledge/familiarity with computers and electronic clinical record keeping. * Must obtain and maintain a fingerprint clearance card and pass a background check. Mental and Emotional * Demonstrate good written and verbal communication skills. * Able to positively interact and develop rapport with mentally ill participants and their families, professional and support staff and various levels of staff from community agencies. * Able to maintain a calm, non-defensive, supportive attitude during crisis or potential crisis situations. Physical * Long periods of sitting, ability to bend, lift and carry up to 50 pounds. * Able to operate phone, Fax, copier, and a computer. * Must be fully ambulatory and able to assist participants. * Must be able to operate an Agency vehicle. Qualifications Preferred * Recovery Peer Support Specialist Certificate * Bilingual - English/Spanish * Experience working in Integrated Healthcare, Behavioral Health or Residential. * Advanced knowledge of cultural diversity and sensitivity.
    $27k-34k yearly est. 14d ago
  • IT Technician (Field)

    Cal Tech Services 3.9company rating

    Technical support specialist job in Calexico, CA

    Benefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities Job SummaryWe are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Maintain computer hardware in working order Set up employee workstations (computers, printers, routers, etc) Install and configure software Train colleagues in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems Maintain optimized local network Qualifications A bachelor's degree in Computer Science or a related field is preferred Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security Compensation: $25.00 - $30.00 per hour Cal Tech Services Inc- offers the products and services companies throughout North America need to reach full potential. Whether you need an on-demand workforce or information technology services, we can help you keep your company competitive in today's market. Contact us today to learn how we can help you get a step ahead of the competition!
    $25-30 hourly Auto-Apply 60d+ ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Yuma, AZ?

The average technical support specialist in Yuma, AZ earns between $30,000 and $83,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Yuma, AZ

$50,000

What are the biggest employers of Technical Support Specialists in Yuma, AZ?

The biggest employers of Technical Support Specialists in Yuma, AZ are:
  1. Yuma
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