Technical support technician jobs in Alaska - 172 jobs

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

The primary job responsibilities include, but are not limited to, providing technical support for local and remote staff, facilitating and maintaining computer networks, and troubleshooting network issues in offices. Must have a friendly personality, be able to handle inquiries related to information technology, and give accurate information and assistance in a professional and high-quality manner. PRIMARY RESPONSIBILITIES Work and communicate effectively with users from all departments within the company, vendors/contacts from other companies, and audiences that may not always be compromised of technical personnel Provide technical support with minimal supervision Provide end user technical support for computer related hardware, software, printer, network, phone systems, and network issues Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers Assist with preventative maintenance to the servers and verify antivirus updates Assist administering PBX, corporate cellular phones, laptops, and other related hardware Assist maintaining daily and or monthly backups Possesses the ability to solve problems quickly in high-stress situations Travel, if necessary, to troubleshoot network issues Other duties as assigned KNOWLEDGE & SKILL REQUIREMENTS A high school diploma or GED equivalent is required, and 1 year of previous technology support experience or industry-related experience is desired. The ability to understand and speak the Yup'ik/Cup'ik native language is strongly preferred. Successful applicants must possess the ability to represent the company in a professional manner, both verbally and in writing. Strong computer skills and knowledge of Microsoft Office products is required, as well as knowledge of the operation of standard computer hardware and software. Ideal candidates will possess organizational skills that enable them to multi-task and prioritize a high volume of tasks, while maintaining a high level of attention to detail and accuracy. The abilities to be a confident communicator, eager to learn, remain flexible, and work as a team member is a must. PHYSICAL REQUIREMENTS In order to successfully perform the duties of this position, the employee is regularly required to effectively remain in a stationary position for long periods of time, operate a computer and other office productivity machinery, communicate with others in person and over the phone, and move about inside the office. This position requires the ability to sit, effectively use hands and fingers, talk and listen, reach with hand and arms, stoop, kneel, and crouch. Occasionally this position may be required to lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The ability to work in a constant state of alertness and in a safe manner is also a requirement. WORK ENVIRONMENT This position is performed in an office setting with exposure to computer screens and fluorescent lighting. It requires the regular use of a computer, keyboard, mouse, and multi-line telephone system. The noise level in the work environment is usually quiet. Travel to other rural communities, Anchorage, and other states may be required via aircraft of varying sizes. Some travel may require staying overnight. Salary Description $22-$25 /hour

DenaliTEK is seeking an experienced Technical Support Specialist with proven Managed Service Provider (MSP) experience and hands-on ticketing system usage. This role is not entry-level and is intended for professionals who have supported multiple client environments within an MSP and are comfortable working within established ticketing, documentation, and SLA-driven workflows. The ideal candidate can handle escalations beyond basic helpdesk issues, works efficiently in ConnectWise, and understands the operational expectations of an MSP environment. Why DenaliTEK Established MSP with defined processes and expectations Opportunity to grow into higher-level technical or specialized roles Collaborative team environment with a focus on quality and accountability Competitive compensation based on experience Key Responsibilities Provide Tier 1 & 2 technical support for MSP clients across multiple environments Work daily in ConnectWise Manage for ticketing, time entry, and documentation Troubleshoot and resolve issues involving: Windows workstations and servers Active Directory and Group Policy Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Networking fundamentals (firewalls, switches, access points, VPNs) Escalate complex issues appropriately while owning resolution through completion Maintain accurate, detailed ticket notes and documentation Adhere to MSP standards, processes, and SLAs Requirements Candidates must meet all of the following: 1+ years of experience working for a Managed Service Provider (MSP) Demonstrated, hands-on experience using ConnectWise or similar ticketing systems Experience supporting multiple client environments concurrently Strong troubleshooting skills beyond basic password resets and desktop support Proven ability to work independently in a fast-paced MSP environment Strong written documentation and communication skills This role is not intended for entry-level candidates or individuals without MSP and ticketing experience. Benefits 100% company-paid medical, dental, and vision insurance 401(k) with company contribution 4 weeks of PTO annually, plus 7 paid holidays Reimbursements for mileage, parking, internet, and cell phone A no-drama, no-politics environment that values performance and integrity We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are seeking a highly motivated and personable IT Support Specialist to join our technology team. This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT skills who is eager to grow their skill in more advanced system, network, and infrastructure support. This position will support multiple dealerships across the region and serve as the primary on-site IT resource for Alaska, providing hands-on troubleshooting, exceptional customer service, and light network support. The ideal candidate is self-driven, adaptable, and excited to work in a fast-paced, multi-location environment. While the position follows a set weekly schedule, flexibility for early/late shifts and occasional nights or weekends (typically scheduled well in advance) is important. Key Responsibilities • Provide Tier 1-2 support, including password resets, account unlocks, workstation troubleshooting, and software support. • Manage user lifecycle processes in Active Directory, Office 365, and other internal systems. • Image, configure, and deploy desktops, laptops, and peripheral hardware for new and existing users. • Deliver both remote and on-site technical support across multiple dealerships. • Travel between local sites and provide periodic ON-SITE support in Fairbanks and Soldotna. • Assist with basic network administration tasks, including DHCP/DNS checks, GPO troubleshooting, and firewall console access for guided configuration changes. • Support technology rollouts, dealership openings, and major deployment projects. • Maintain documentation, ticket updates, and detailed notes to ensure continuity of support. • Identify recurring issues, propose improvements, and take initiative in finding solutions. • Collaborate with the broader IT team while acting as the primary technical resource for Alaska operations. WORKING CONDITIONS/ENVIRONMENTAL FACTORS: • Primarily indoor office environments with occasional exposure to outdoor weather during on-site visits. • May encounter moderate noise, cleaning chemicals, or other standard workplace hazards. • Must be willing to travel locally and occasionally out of state as needed. PHYSICAL REQUIREMENTS: • Standing/walking: Frequently, up to ¾ of the work shift, often on hard surfaces. • Sitting: Frequently, up to ¾ of the work shift. • Lifting: Occasionally up to 50 lbs; rarely up to 100 lbs. • Carrying: Occasionally up to 50 lbs for distances up to 200 feet. • Bending/twisting: Frequently. • Climbing: Rarely; may use ladders up to six feet. • Reaching: Occasionally at all height levels. • Pushing/pulling: Occasionally up to 30 lbs of force. • Fine hand manipulation required for repairs and equipment handling. As the sole IT support on site you will be the only one to carry the equipment to and from placed. Requirements • 1-2 years of hands-on experience in IT support, help desk, or a related technical field. • Strong customer service and communication skills; able to work professionally with all levels of staff. • Solid understanding of Windows 10/11, desktop support, and basic troubleshooting methodologies. • Familiarity with Active Directory, DNS, DHCP, Group Policy, and Office 365 administration. • Ability to travel regularly to local dealerships and occasionally out of state. • Self-motivated with strong multitasking, time management, and organizational abilities. Preferred Skills: • Experience with remote support tools and ticketing systems. • Exposure to networking concepts, firewall interfaces, and escalation workflows. • Experience supporting multi-site environments. • CCNA or similar networking knowledge (preferred but not required). • Comfort working independently as the sole technician supporting a region. Helpful Knowledge, Skills and Abilities: Windows 10/11, Desktop/Laptop Support, Troubleshooting, Active Directory, Customer Service Hardware Support, Office 365, Help Desk Support, Ticketing Systems, Computer Imaging Technology Deployment, Remote Support Tools, Basic Networking, Firewall Console Familiarity

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job Description: · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. · Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. · Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Excellent soft skills are a must. · Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Additional Information For more information, Please contact Shubham ************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionSalary: $25 About the Job Do you love tackling tech challenges and helping people solve problems? Are you the go-to person when someones computer starts acting up? Were looking for a passionate, tech-savvy individual to join our IT support team as the first point of contact for our customers. When the phone rings, youll be the one who answers ready to troubleshoot issues, provide clear guidance, and keep systems running smoothly. If a problem needs to be escalated, youll hand it off to the next level of support while ensuring the customer experience stays seamless. We want someone who WANTS to come in each day and earn new certifications someone genuinely excited about learning, growing, and building their IT career. If youre the type who goes home and still tinkers with PCs just for fun, youll fit right in here. We value curiosity, initiative, and a drive to keep improving. Were all about growth so if youre hungry to learn, eager to level up, and ready to kick-start your IT career, this is the perfect place to start. What Youll Do Be the first point of contact for customers needing technical assistance Troubleshoot basic hardware, software, and network issues Escalate more complex problems to higher-level support when needed Accurately document your work and track support tickets Follow up to make sure customer issues are fully resolved Participate in ongoing training and certification opportunities What Were Looking For About 1 year of help desk or technical support experience (Equivalent college coursework in IT counts too tell us about it!) A genuine passion for technology and helping people Strong communication skills and a positive, customer-focused attitude Basic understanding of Windows, mac OS, and networking fundamentals A willingness to learn, take training, and grow with our team Why Youll Love It Here Plenty of opportunities to learn, grow, and earn certifications A supportive, collaborative team thats got your back Hands-on experience with a wide range of technologies A chance to build your IT career from the ground up

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**Call Center/Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to deliver exceptional technical assistance to our end-users in Barrow, AK. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software. The ideal candidate will possess robust communication abilities, extensive technical knowledge, and a steadfast commitment to prioritizing customer satisfaction. **Responsibilities** + Serve as the initial contact for reporting of technical issues and answering questions regarding software, hardware, and/or network issues. + Accurately diagnose and resolve technical issues. + Effectively escalate issues to the appropriate resources when necessary + Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation + Ability to prioritize work and exercise good judgement while managing multiple tasks. + Provide operational technical support to clients both on-site and remote relating to company managed equipment. + Manage ongoing maintenance and deployment of new hardware and software for device life cycle. + Monitor and update service requests and incidents within the IT Service Management (ITSM) tool. + Provide on-site service support, installation, and configuration with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related inquiry or issues relating to Microsoft Office, Windows OS, etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup, configuration, and troubleshooting of video conferences for internal and external meetings. + Prepare workstations, including the setup and configuration of laptops and desktops. + Interface with hardware vendors to facilitate repair and installation. + Continually evaluate opportunities to improve efficiency and effectiveness when resolving issues. + Manage small projects as needed and effectively communicate technical issues and project execution with IT Managers and Network/Server Engineers. **Qualifications** + Proficiency with current Windows OS + Experience with Active Directory & Azure Active Directory, M365 Multifactor Authentication and BitLocker. + Experience with Administration and Troubleshooting of M365 Cloud Applications to include Exchange Online, OneDrive, Teams, & SharePoint. + Knowledge and experience supporting, troubleshooting, and configuring PC Hardware and peripherals. + End-User desktop support, mobile device support, email support, phone support, etc. + A+,Network+ or Security+ certificaiton preferred. + Demonstrated expertise in critical thinking, active listening, complex problem solving, coordination, instruction, judgment, decision making, and monitoring processes. + Exceptional skills in oral and written comprehension and expression, problem sensitivity, and both deductive and inductive reasoning. + Proficient in information organization, with a keen eye for detail and effective prioritization. **Educational & Experience:** + Bachelor's Degree in Management Information Systems, Computer Science, or related field and four years of related experience preferred. Degree may be substituted for experience on a year-to-year basis. + Four or more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+ or Security+ Certificate, and pursuing these qualifications may be in progress. + We require that these qualifications be completed prior to one calendar year after being hired. **Skills** : Critical thinking, active listening, complex problem solving, coordination & instruction, judgment & decision making, and monitoring. **Knowledge** : Computers & electronics, customer & personal service, telecommunications, administration & management, and engineering & technology **Abilities** : Oral/written comprehension/expression, problem sensitivity, deductive & inductive reasoning, and information ordering. **Work Environment/Conditions** + Working around machinery + Exposure to extreme cold, humidity or hot temperatures; working outside. **Physical Demands:** + Ability to sit/stand for prolonged periods of time; confined to workstation. + Ability to lift objects up to 10-25 lbs. + Climbing, stooping, bending, kneeling, crouching. + Pulling or pushing. + Prolonged use of video display terminals. + Use of hands to finger, handle or feel; hands, arms, feet and legs. Sequentially or simultaneous with repetition. + Reach/relocate items above shoulder. **SECURITY CLEARANCE REQUIREMENTS:** There are currently no Security Clearance requirements for this position; however, candidates must be able to successfully pass a background check. Due to the location of this work, US Citizenship is required. Bowhead reserves the right to change this requirement if necessitated by business needs or contractual obligations. \#LI-JR1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2024-21477_ **Category** _Information Technology_ **Location : Location** _US-AK-Barrow_ **Minimum Clearance Required** _N/A_ **Travel Requirement** _Less than 10%_

*Candidates must reside within 50 miles of Anchorage, Alaska $2,500 Hiring Bonus! GCI's Network Support Technician II will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to interact with a wide variety of business, operations, and technical staff. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Demonstrated good verbal and written communication skills. Ability to explain technical activities to customers. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrated administrative and organizational skills. Ability to accurately document procedures and technical processes. Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. General understanding of Information Technology. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Knowledge and operating skills in mainstream operating systems. Additional Job Requirements: This is a mid-level position within the Network Support team. Works under moderate supervision performing more complex tasks as directed, completing routine assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring all technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, such as password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Gather information to address Tier II and Tier III issues where solutions (processes and procedures) have already been documented. Tier II Support: First point of contact for escalation. Provide guidance and instructions to Tier I support to diagnose and resolve. Take ownership of incidents where subject matter expertise and experience is required for diagnosis. High percentage of resolving break / fix events, troubleshooting, software installations, and hardware repair. Ability to solve known issues, escalate new issues to Tier III. Mentor and support junior technicians. Additional Competencies: Excellent verbal and written communication skills. Exceptional customer service skills. Ability to work independently and as a member of a team. Knowledge and operating skills in legacy and mainstream operating systems. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Minimum of two (2) years of experience in a customer service or call center environment. * Preferred: Associate degree in telecommunications, computer science, electronics or relevant field. Experience/knowledge of LAN / WAN Networking. Microsoft, ITIL, CompTIA, Cisco certifications. Telecommunications experience. Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Come join our team at Seldovia Village Tribe (SVT)! Hours: Full-time, 40 hours per week, or part-time is an option Salary Range: $28 per hour What You'll Do: We rely on our IT systems to power the solutions that help our employees be as efficient as possible. We're seeking an IT support person to join us on this journey. In this role, you will oversee IT systems, assist with upgrades and fixes, and provide training and support as needed. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Receive and respond to incoming calls, tickets, and/or e-mails regarding PC and/or hardware problems. Construct, install, and test customized configurations based on various platforms and operating systems. Be able to travel as needed (usually two to three days per week, day trips) to other communities including to and from Homer / Seldovia by small airplane and sometimes by boat when airplanes are on weather hold. Travel is a day trip, but inclement weather may require an overnight stay. What You'll Need: High school diploma, GED, or equivalent Must have basic computer knowledge and experience with a variety of programs, either through formal education or self-teaching Proficient in MAC and PC operating systems Basic understanding of networking and IP addressing. Preferred but not required: Hands-on hardware troubleshooting experience, and extensive equipment support experience with PC's. Working technical knowledge of current network protocols, operating systems, and standards. Must be able to successfully pass a pre-employment drug screen and a pre-employment background check including fingerprinting. What You'll Get (for a full-time position): 11 Paid Holidays per year 12 Days of Sick Leave per year 15 days (3 weeks) of Annual Leave per year (starting accrual, more days with more years of service) FEHB (Federal Employees Health Benefits) - Health Insurance, a variety of plans to choose from. We pay 100% of employees monthly health insurance premiums! And we pay 50% of the monthly premiums for your spouse and/or children. Insurance is effective the first day of the pay period after we receive your enrollment form. Dental and Vision insurance available on the first of the month following 90 days of employment. Group life insurance, minimum benefit is $50,000 and up to 2x your annual salary to a maximum of $250K. Long term disability insurance Employer matching 401K, 5% match, effective January 1 or July 1, following one year of employment. Wellness Incentive Program, up to $300 per calendar year for full-time employees, or $150 for part-time employees, effective after 90 days of employment. Examples of items that can be reimbursed are walking/running shoes, active wear, exercise equipment, gym membership, CSA food boxes and more! About Us: Seldovia Village Tribe (SVT) promotes the wellness of our people and communities through healthcare, social services, economic development, education, and cultural enrichment. SVT is a federally recognized Tribe that serves everyone - both Native and non-Native - in the communities of the South Kenai Peninsula, from Seldovia and beyond, including Homer and Anchor Point. Contact Us: If you have any questions, or would like further information, please contact Tara at ************ or email *************.

Calista CorporationTemporary The Refuge Information Technician will act as a liaison between the Refuge and one or more villages throughout the Yukon Kuskokwim Delta region and will manage and facilitate communication and collaboration between the Refuge and these Alaska Native stakeholders. ESSENTIAL FUNCTIONS Meet with Alaska Native residents and tribal leaders to learn about and understand their concerns, questions, and positions with respect to Refuge programs; community values and interests; traditional subsistence uses of fish and wildlife resources; and historic and current information about wildlife populations and harvest methods. The RIT will then communicate these concerns, questions, interests, traditional uses, and historical perspectives to the Refuge Manager to enable the Refuge to calibrate its cooperative management programs in acknowledgment of this information. Plan and facilitate meetings between Alaska Native residents and Refuge officials and may coordinate logistics in support of biological projects on the Refuge. These services are critical to advance the interests of all parties in successful collaboration and cooperative resource management. Communicates with Refuge officials about traditional Alaska Native uses of Refuge lands and stakeholder perspectives on Refuge management programs, research, regulatory actions, Refuge permitting and policies, and other issues that impact Alaska Native stakeholders. The RIT will also communicate Refuge program ideas, concepts, concerns, and plans to Calista and other Alaska Native stakeholders who may be affected by Refuge actions. Plans, develop, and implement programs and processes to ensure that important information is collected and shared between the Refuge and Alaska Native stakeholders living within and in proximity to the Refuge's boundaries. The RIT will also optimize the use of existing communication structures, including public meetings, educational programs in rural communities and schools, and personal connections, to achieve these goals. Explains natural resource management laws, regulations, plans, and agreements and the goals of these laws, regulations, plans, and agreements to Alaska Native stakeholders who live on or in proximity to or use Refuge lands. The RIT understands and communicates the effects of laws and agreements of particular significance to Calista shareholders and within the Calista region, including the Migratory Bird Treaty Act (MBTA) and the Alaska Native Migratory Bird Co-Management Council (AMBCC), the Alaska National Interest in Land Conservation Act (ANILCA) and the Regional Advisory Councils established by ANILCA for rural subsistence uses, and the Alaska Native Claims Settlement Act (ANCSA). Attend important village meetings and tribal council meetings. Attend regular meetings with the Refuge Manager and staff and provide written and oral reports on Alaska Native stakeholder concerns or other topics of concern and attention, and to receive briefings from the Refuge Manager about Refuge concerns and program updates. Assist in communication and scheduling for any Government-to-Government consultations between the Refuge, Tribes, and village corporations. Attend and participate in Refuge staff meeting. This will include attending and presenting the previous year's activities and accomplishments. Attend Rural Advisory Committee (RAC) meetings convened to recommend subsistence hunting and fishing policies and regulations to the Federal Subsistence Board under ANILCA. Attend AMBCC meetings during which Alaska Natives and FWS staff discuss co-management relationship and develop regulations for subsistence uses of migratory birds. Develop outreach materials during federal and state hunting and fishing seasons to educate all stakeholders about regulatory requirements, land permits, and cultural considerations when using Refuge land and resources. Participate in RIT meetings and workshops. Assist the Refuge in integrating more Yupik-specific cultural and linguistic content into Refuge education, outreach, and cultural interpretation. Work with state and federal agencies, Native and non-Native organizations to advocate for policies, laws, regulations, programs, and services that will benefit Calista Shareholders and lands, and advance collaboration with the Refuge. Assist with interviewing and recommending selection of subsistence waterfowl surveyors, summer hires from the villages, and providers of locally procured services. Arrange field logistics, coordinate Refuge access to Alaska Native lands, and explain the purpose and scope of Refuge projects to Alaska Natives residing on or near the Refuge. Arrange, conduct, and participate in outdoor or resource-related activities for youth and community events for all ages such as educational or cultural camps, steel shot clinics, hunter safety courses, Alaska migratory bird calendar contest, GPS training, nature photography, survival skills, and recycling and clean-up efforts. Work in a constant state of alertness and in a safe manner. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of and experience with traditional subsistence and other cultural practices specific to the Alaska Native communities of the Yukon Kuskokwim Delta region. Understanding and recognition of differences between Alaska Native and Western management practices and cultures. Practical knowledge of traditional Yupik subsistence harvest practices. Practical knowledge of Western and Alaska Native laws, culture, and customs to compare and contract those customs in communicating concepts to Alaska Native residents and Refuge employees. Working knowledge of land ownership patterns and Federal and state regulations associated with commercial, sport, and subsistence hunting and fishing. Experience and skill with oral communications with individuals and groups to clearly and concisely present information on resource management philosophies. Experience and skill in facilitating and encouraging the flow of ideas and information to make both sides aware of opinions, perceptions, and knowledge of wide range of Alaska Native community members. Experience and skill with cross-cultural communications on complex concepts such as resource management methods and conservation philosophies. Ability to develop and maintain rural community networks and manage complex projects. Strong familiarity of the State of Alaska environmental community. Ability to provide leadership, counsel, and motivation to foster a team environment. Ability to facilitate meetings, outreach and communication with project teams, planners and leaders. Exceptional oral and written communication skills. Ability to have clear communication and to establish strong relationships with coworkers, staff, clients, and key stakeholders. Knowledge of the philosophies, principals, practices and techniques of planning, project management, regulatory compliance, and managing client relationships. Knowledge and understanding of stakeholder tools and techniques. Knowledge of environmental issues relating to one or more of the following: transportation, air quality and noise, water quality and resources, land use planning, energy and environmental management. Skill in understanding and utilizing scientific, demographic, environmental, and economic data. Ability to summarize technical information relevant to environmental issues. Ability to participate in the development and presentation of environmental projects. Ability to prepare clear, concise, and competent correspondence, reports, promotional, and educational materials. Ability to be detail oriented, organized, and proactively follow-up as needed. Ability to develop and lead presentations and actively facilitate initiatives involving multiple stakeholders, who may have conflicting views. Willingness to work a flexible schedule and travel frequently. Ability to adapt to changes in tasks in the work environment; manage competing demands and change approach to best fit the situation. Must be able to deal with frequent delays, and unexpected tasks as assigned. Ability to speak Yupik. Ability to operate a motor vehicle in a safe and efficient manner. MINIMUM QUALIFICATIONS High School Diploma or equivalent required, associate degree or bachelor's degree in business administration or related field preferred. Experience may be substituted on a year for year basis. Two to Four years or related experience; combination of living in a remote village and work experience will be considered. Practical knowledge of Yupik customs, culture, way of life, and subsistence to obtain the trust and acceptance of Alaska Native residents. Must be able to travel to remote areas using various transportation methods such as plane, boat, or ATVs when needed. Ability to pass a drug, background, and driving record screening. WORKING ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is moderate. Work may require occasional weekend and/or evening work and travel to remote areas as needed. PHYSICAL/VISUAL/MENTAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Afognak Native Corporation has an exciting opportunity for an IT Support Specialist (helpdesk) to support our corporate office located in Anchorage, AK. The IT Support Specialist will provide end user technical support for desktop and laptop systems, and associated hardware and software within the organization. This includes but is not limited to operating systems, and desktop applications. Handle on-site and remote technical issues as needed. Trouble-shoot network, hardware, software, and application problems. Responsible for maintaining equipment and replacing non-functional equipment. Participate in equipment and/or software installations; moves; adds and changes. Work with other team members on server, client, network, and application-related projects. Troubleshoot and resolve end-user system issues related to Email and Microsoft TEAMS. Install and deploy Windows 11 desktop and laptop computers using SCCM, both locally and remotely. Support the installation and configuration of all end-user software in applicable sites, including many remote offices. Work with all corporate departments and branch offices to investigate, review needs, obtain price quotes, make recommendations, install, and maintain personal computers and applications. Assist in providing computer technical support relating to software and hardware problems reported by users. Maintain IT asset inventory. Provide daily support and technical issues resolution via instant messaging, phone calls, email, and ServiceNow ticketing system. Installs workstations, laptops, and printers. Respond in a timely manner to malware incidents, and remediate malware-infected systems. Demonstrates capacity for prioritization and management in a dynamic environment. Manage and maintain all onsite audio-visual equipment to include daily testing. Provide onsite and offsite audio-visual/presentation support for high-profile director meetings. Provide high-level Board of Director support as needed. Assist remote offices in troubleshooting Internet and network problems. Create user Active Directory accounts, Exchange email accounts, and TEAMS accounts. Add/remove user accounts from security and distribution groups. Performs other related duties as required. Lifting up to 75lbs may be required as well as maneuvering under desks and equipment. Payrate: $24.04 to $28.85 Hourly Requirements Strong, technical working knowledge of Windows Operating Systems and Microsoft Office. Bachelor's degree in Computer Science or Business Management preferred, or equivalent work experience may be substituted (at least two (2) to five (5) years). Must have a strong technical background and a positive attitude. Must have a willingness to learn new technologies, be a team player, and provide excellent customer service. Must be self-motivated and be able to work with limited supervision. Experience troubleshooting computer hardware and software. Two to five years of technical computer support experience. Some experience in computer repair. Experience installing operating systems and applications on desktop and laptop computers. Knowledge and troubleshooting skills in basic networking, including TCP/IP, DHCP, and DNS. Basic understanding of Active Directory a plus. Office 365 knowledge a plus. CompTIA A+ certification preferred. Microsoft MCSA: Windows 10 a plus. Hands-on experience with Microsoft-based computer hardware. Excellent troubleshooting and diagnostic skills. Demonstrated ability to interact with all technical and non-technical members of the organization. Knowledge of handheld mobile devices such as iPhones, and Android devices. Strong communication skills, including both verbal and written skills. SCCM experience preferred.

Job Description DenaliTEK is seeking an experienced Technical Support Specialist with proven Managed Service Provider (MSP) experience and hands-on ticketing system usage. This role is not entry-level and is intended for professionals who have supported multiple client environments within an MSP and are comfortable working within established ticketing, documentation, and SLA-driven workflows. The ideal candidate can handle escalations beyond basic helpdesk issues, works efficiently in ConnectWise, and understands the operational expectations of an MSP environment. Why DenaliTEK Established MSP with defined processes and expectations Opportunity to grow into higher-level technical or specialized roles Collaborative team environment with a focus on quality and accountability Competitive compensation based on experience Key Responsibilities Provide Tier 1 & 2 technical support for MSP clients across multiple environments Work daily in ConnectWise Manage for ticketing, time entry, and documentation Troubleshoot and resolve issues involving: Windows workstations and servers Active Directory and Group Policy Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Networking fundamentals (firewalls, switches, access points, VPNs) Escalate complex issues appropriately while owning resolution through completion Maintain accurate, detailed ticket notes and documentation Adhere to MSP standards, processes, and SLAs Requirements Candidates must meet all of the following: 1+ years of experience working for a Managed Service Provider (MSP) Demonstrated, hands-on experience using ConnectWise or similar ticketing systems Experience supporting multiple client environments concurrently Strong troubleshooting skills beyond basic password resets and desktop support Proven ability to work independently in a fast-paced MSP environment Strong written documentation and communication skills This role is not intended for entry-level candidates or individuals without MSP and ticketing experience. Benefits 100% company-paid medical, dental, and vision insurance 401(k) with company contribution 4 weeks of PTO annually, plus 7 paid holidays Reimbursements for mileage, parking, internet, and cell phone A no-drama, no-politics environment that values performance and integrity We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Hi, Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job Description: Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. Must have good verbal and written skills, as well as ability to interact positively with clients. Excellent soft skills are a must. Additional Information For more information, Please contact Shubham ************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionSalary: $28 per hour, DOE Come join our team at Seldovia Village Tribe (SVT)! Hours: Full-time, 40 hours per week, or part-time is an option Salary Range: $28 per hour What You'll Do: We rely on our IT systems to power the solutions that help our employees be as efficient as possible. Were seeking an IT support person to join us on this journey. In this role, you will oversee IT systems, assist with upgrades and fixes, and provide training and support as needed. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Receive and respond to incoming calls, tickets, and/or e-mails regarding PC and/or hardware problems. Construct, install, and test customized configurations based on various platforms and operating systems. Be able to travel as needed (usually two to three days per week, day trips) to other communities including to and from Homer / Seldovia by small airplane and sometimes by boat when airplanes are on weather hold. Travel is a day trip, but inclement weather may require an overnight stay. What You'll Need: High school diploma, GED, or equivalent Must have basic computer knowledge and experience with a variety of programs, either through formal education or self-teaching Proficient in MAC and PC operating systems Basic understanding of networking and IP addressing. Preferred but not required: Hands-on hardware troubleshooting experience, and extensive equipment support experience with PCs. Working technical knowledge of current network protocols, operating systems, and standards. Must be able to successfully pass a pre-employment drug screen and a pre-employment background check including fingerprinting. What You'll Get (for a full-time position): 11 Paid Holidays per year 12 Days of Sick Leave per year 15 days (3 weeks) of Annual Leave per year (starting accrual, more days with more years of service) FEHB (Federal Employees Health Benefits) - Health Insurance, a variety of plans to choose from. We pay 100% of employees monthly health insurance premiums! And we pay 50% of the monthly premiums for your spouse and/or children. Insurance is effective the first day of the pay period after we receive your enrollment form. Dental and Vision insurance available on the first of the month following 90 days of employment. Group life insurance, minimum benefit is $50,000 and up to 2x your annual salary to a maximum of $250K. Long term disability insurance Employer matching 401K, 5% match, effective January 1 or July 1, following one year of employment. Wellness Incentive Program, up to $300 per calendar year for full-time employees, or $150 for part-time employees, effective after 90 days of employment. Examples of items that can be reimbursed are walking/running shoes, active wear, exercise equipment, gym membership, CSA food boxes and more! About Us: Seldovia Village Tribe (SVT) promotes the wellness of our people and communities through healthcare, social services, economic development, education, and cultural enrichment. SVT is a federally recognized Tribe that serves everyone - both Native and non-Native - in the communities of the South Kenai Peninsula, from Seldovia and beyond, including Homer and Anchor Point. Contact Us: If you have any questions, or would like further information, please contact Tara at ************ or email *************.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military