Tech Support Representative
Technical support technician job in Tucson, AZ
Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks.
What can you expect from your work at Afni?
This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What are the qualifications to be a Tech Support Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Desktop Support Specialist
Technical support technician job in Phoenix, AZ
Desktop Support
6-12 month contract to hire
Phoenix, AZ Hybrid
Client's Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT, " delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support.
Required Skills
5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support
Preferred Skills
IT Service Management (ITSM)
Maven
Active Directory/ Azure AD
Asset Management
Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections
Information Technology Support Specialist
Technical support technician job in Mesa, AZ
The IT Support Specialist position will be responsible for maintaining software and hardware on company end user devices and resolving incidents, while maintaining excellent support in a timely manner. Provide technical support for the company's technology devices that are on-site and remote through the phone, video, and written communication.
Summary of Accountabilities:
Great customer service (internal employees) and interpersonal skills.
Diagnose and resolve software and hardware incidents to include, but not limited to workstations, phones, and network across a wide variety of software applications.
Maintain excellent and effective verbal and written communication skills at various levels within the organization.
Provide prompt and accurate troubleshooting on employee corporate devices physically and remotely to provide fixes.
Must have excellent problem-solving and critical thinking skills.
Configure systems in accordance with company standards.
Conduct regular maintenance and upgrades on employee systems for hardware/software.
Direct and escalate issues as needed or unresolved issues to Systems Administrator.
Create service tickets with software and hardware vendors for incidents as needed while troubleshooting the incident until resolved.
Maintain a list of issues and tasks and report status updates to supervisor.
Maintain, track, and update documentation related to the job position.
Onboarding new employee technology.
Qualifications:
Ability to identify issues and resolve them until completion.
Strong interpersonal skills in both verbal communication and written communication.
Demonstrate a willingness and passion to learn new techniques and procedures.
Ability to think and work independently and meet necessary deadlines.
Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.)
Ability to multitask in a fast-paced environment.
Experience with operating system deployment software.
Experience Requirements:
1 year of relevant Information Technology experience
Technical knowledge with Windows 10 and 11 within a domain environment.
Knowledge with Office 365 for Exchange, SharePoint, OneDrive, Teams, and Office Applications.
General knowledge with Apple iOS Devices.
Technical knowledge on basic networking protocols and components
Training \ Certification \ Education Requirements:
CompTIA A+ Certification preferred
Abilities Required:
Must be able to communicate effectively with internal employees and external support vendors.
Must be able to see and distinguish different colors, read small print, and hear/recognize audible signals such as dial tones.
Must have valid driver's license and can legally operate a passenger vehicle within the state of Arizona
The ability to use hand and power tools in a safe and efficient manner.
Utilize common hand tools, safely, and in accordance with company policies and procedures.
Positive and effective interaction with internal employees and external customers.
Disclaimer:
The above statements are intended to describe the general nature and level of work
being performed by people assigned to this classification. They are not to be construed
as an exhaustive list of all responsibilities, duties, and skills required of personnel so
classified. All personnel may be required to perform duties outside of their normal
responsibilities from time to time, as needed.
Level 3 Audiovisual is an equal opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran, or disability status
Service Desk Engineer
Technical support technician job in Scottsdale, AZ
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit *******************
Position : Service Desk Engineer
Work Location: Scottsdale, AZ
Job Description
Effectively managing, developing, and training the service desk team.
Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
Conducting and sharing results from service and operation performance reviews.
Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
Being aware of and managing the costs of running the service desks.
Excellent verbal and written communication skills
An active / empathic listener
Excellent organisational skills with the ability to multi-task
Ability to manage own time effectively and to be prompt and punctual
Experience of working effectively within a team and collaborating with others to achieve a goal
Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
Drive, self-motivation and ability to work under own initiative
Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k) for the delivery of IT services
Sound knowledge and experience of supporting range of IT applications, platforms and technologies
Ability to clearly and accurately communicate processes and procedures verbally and in writing
Ability to produce management information reports from ITSM systems
Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge resources
Experience of developing professional and effective working relationships with customers and key stakeholders
Experience of delivering a high level of customer service
The necessary skills and attributes to integrate successfully into a busy team
Tools Experience Preferred: ServiceNow, Nice
Ability to multitask, meet deadlines, prioritize requests, and work independently.
Able to communicate effectively with both business partners and IT professionals.
Able to effectively collaborate cross-functionally at varying levels in the organization.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
Desktop Support Analyst
Technical support technician job in Phoenix, AZ
Travel: Occasional
Hours: 30-40 hours/week
Hire Type: Long-term contract (possibility to convert full-time)
Core Responsibilities:
Providing routine support of the desktop environment by providing client support when required.
Performing appropriate routine maintenance of desktop systems (ex: patching) to ensure reliable and secure performance, including but not limited to applying security patches, implementing version upgrades, etc.
Participating in the resolution of technical problems and applying appropriate trouble-shooting skills and ensure best-practice steps are followed.
Understanding of Group Policy, Application Deployment, and monthly desktop Operation System patching via InTune and Configuration Manager.
Ensuring accurate execution of support procedures is followed by adhering to documented processes and procedures.
Building relationships with clients to better support their needs.
Must-Haves:
Minimum of three years' experience in a technical support environment.
Fundamental knowledge and experience with the ITIL framework (incident management).
Fundamental knowledge of the desktop operating systems (Windows 10 and onwards).
Fundamental knowledge of Microsoft InTune and Microsoft Azure.
General desktop analyst skills.
Experience in providing support to business users and fellow employees.
Experience supporting remote locations.
Customer relationship skills, demonstrated responsiveness, analytical thinking, problem solving, and planning skills are required.
Good working knowledge of Microsoft Windows 10/11, Intune, Microsoft Office 365, Active Directory, Microsoft Endpoint Configuration Manager, Window Server and networking Hardware installation and support.
Good understanding of computer workstation hardware and troubleshooting skills
Information Technology Support Specialist
Technical support technician job in Phoenix, AZ
Job Title: Level 3 IT Support Specialist
Duration: 2 Months (Contract To Hire)
Pay rate; $18.09 - $20.67 / hour
Required Skills & Experience
Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
Technical certifications.
3-5 years of technical experience.
Windows imaging experience,
Intermediate Windows OS troubleshooting.
Able to lift up to 50 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods.
Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles)
Ability to climb ladders and work from heights.
Able to work independently as well as in teams of 3-4 and be flexible.
Cleanroom experience recommended.
Excellent customer service skills and excellent written/verbal communication skills.
Knowledge of the Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11
Strong sense of ownership and willing to take responsibility for factory sustaining as well as supporting projects.
Able to multitask and prioritize between multiple factory issues.
Daily Responsibilities
Troubleshooting and repairing software and hardware issues on the factory computing equipment.
Troubleshooting will take place on the system, module, and component levels.
Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team.
Help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment.
Responsible for communication with customers, Client technicians, and software/hardware specialists.
Server install support.
Mount servers into the rack in the Datacenter
Connect the network cable.
Set up iLO based on the document provided.
Basic troubleshooting.
Patching of servers and clients.
Network Physical Touch Support.
Candidate will be part of the on-site team, maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests.
Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages, fixing issues, including replacement of cabling or hardware components.
Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA.
Perform hardware Rack & Stack installations of both Network and Server equipment, cable management, and installation of required network cabling.
Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear, and related communications infrastructure hardware and materials.
IT Technician
Technical support technician job in Phoenix, AZ
IT Technician
Compensation: $20 - $25 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled IT Technician to join their team!
Join a dynamic team where technology meets innovation! As an IT Technician, you'll play a pivotal role in maintaining and enhancing the company's IT infrastructure. This is a fantastic opportunity to work with cutting-edge technology in a supportive environment. The role is open due to expansion, offering you the chance to grow with the company.
Key Responsibilities & Duties:
Configure and troubleshoot IT hardware and software
Install, repair, and resolve issues on various devices
Manage IT hardware assets according to policy
Assist with IT Client Services projects and tasks
Coordinate with technical support vendors
Manage activities using ITSM platform
Provide moderate end-user support
Offer on-call support during non-business hours
Required Qualifications & Experience:
3-5 years of IT experience
Technical knowledge of endpoint devices and operating systems
Understanding of Microsoft 365 and software applications
Networking and telecommunications knowledge
Strong written and oral communication skills
Nice to Have Skills & Experience:
Experience with audiovisual equipment
Knowledge of ITSM platforms
Experience in a financial services environment
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the IT Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Desktop Support Specialist
Technical support technician job in Phoenix, AZ
Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT," delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support.
Required Skills
5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support
Preferred Skills
IT Service Management (ITSM)
Maven
Active Directory/ Azure AD
Asset Management
Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections
Desktop Support Technician
Technical support technician job in Phoenix, AZ
Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT," delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support.
Required Skills
5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support
Preferred Skills
IT Service Management (ITSM)
Maven
Active Directory/ Azure AD
Asset Management
Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections.
Desktop Support Technician
Technical support technician job in Phoenix, AZ
Job Title: Desktop Support Tech
Pay Rate: $21.50/hr on W2
Duration: 06+ Months (Possibility of Extension)
The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations. This role ensures smooth operations by troubleshooting hardware, software, and network issues, supporting end-user devices, and collaborating with technical teams to deliver high-quality service.
Key Responsibilities
• Provide hands-on support for desktops, laptops, mobile devices, printers, video conferencing equipment, and peripherals
• Troubleshoot and resolve incidents related to network and computing devices, escalating when necessary
• Support remote engineering teams in application packaging, software distribution, image management, MDM, virtualization, and workspace security
• Deliver priority services for executive and VIP users
• Maintain accurate documentation in ServiceNow and contribute to reporting requirements
• Perform IMAC (Install, Move, Add, Change) and break-fix activities
• Carry out preventative maintenance and follow SME instructions for infrastructure support
• Ensure exceptional customer service and professional communication across organizational levels
Technical Skills
• Strong knowledge of Windows and Mac OS, including installation, upgrades, and troubleshooting
• Experience with Apple iOS devices (iPhones, iPads) setup, reinstall, and support
• Expertise in imaging computers via PXE or USB (offline media)
• Familiarity with Intune for device management
• Proficiency with ServiceNow ticketing system
• Troubleshooting hardware issues with OEMs (printers, computers, phones)
• Zebra printer and scanner support
• Experience with Zscaler firewall, VPN, and Active Directory
• Remote desktop support tools (LogMeIn)
• Nexthink for end-user analytics
• Knowledge of SCCM, Citrix, and similar platforms for workspace services
• Understanding of TCP/IP networking, domains, and server-client operations
• Hands-on experience with infrastructure equipment (rack/stack, cabling, data center devices)
• Familiarity with backup operations and tape management
Rad Tech Arizona Sports Medicine Center Scottsdale
Technical support technician job in El Mirage, AZ
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety.
Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards.
Develop and process radiological film.
Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less.
Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations.
Report immediately any equipment malfunctions to Supervisor.
Log completed radiological procedures. Complete paperwork accurately and on time.
Identify and file reports as required.
Maintain x-ray room, stock necessary radiological supplies.
Request, retrieve and track files to and from other departments or centers.
Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients.
Perform lab work as directed by Physician, PA, or NP
Makes suggestions to improve work methods.
Other duties may be assigned.
A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations.
Education: High school diploma or general education degree (GED)
and completion from an accredited radiology program.
Certification: ARRT
Experience: Two years of experience working in an x-ray tech capacity
Other Requirements: None
#LI-KK1
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: *****************************
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Auto-ApplyData Center Operations Technician 2
Technical support technician job in Phoenix, AZ
About the job
Operations Technician 2
The Operations Technician 2 (O) is an entry-level position responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.
Primary Responsibilities
· Work directly with colocation customers to isolate and troubleshoot issues as necessary.
· Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center.
· Layer 1 cable testing, including light testing, continuity - Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45).
· Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks.
· Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers.
· Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team.
· Follow all global policies and procedures. Effectively escalate events in a timely manner to the appropriate team.
· Perform and execute installation/de-installation projects that would include the racking and stacking, dressing cabling and labeling.
· Work efforts which require work with ladders and various hand tools.
· Employee's assigned work shift can vary based on site coverage requirements. Shifts include nights, weekends, and holidays. On-call and overtime will be necessary depending on workload requirements.
· Lifting of hardware equipment required up to and in excess of 50 pounds. Standing, bending and kneeling as required to perform this task. Server lifts can be utilized where applicable.
· Perform additional/other duties as assigned such as (but not limited to): Physical Security (monitoring and controlling access to the data center), cleanliness and appearance of raised floor (including physical clean-up) and shipping/receiving duties.
Experience & Qualifications
· High School Diploma or equivalent required, operational and technical experience in an IT environment preferred.
· IT certification is desired.
· Experience with the installation, testing and terminating of copper, fiber (multi & single mode) and coaxial cable is desired.
· Windows operating system navigation, general commands and system programs/processes knowledge and experience.
· Security clearance via Government or other agency background check may be required for customer support.
· Excellent communication and organizational skills are required.
· Strong team player.
Employer will not sponsor visas for this role
Csquare
is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Network & Systems Administrator (Civil/Construction/Engineering)
Technical support technician job in Phoenix, AZ
Join a dynamic and respected engineering firm as a Senior Systems Analyst with a strong focus on systems and network administration. This role involves working closely with the IT Manager to manage daily IT operations, support end users, and ensure the smooth running of critical infrastructure and software platforms. Ideal candidates will have a strong foundation in networking and experience supporting IT environments in technically driven industries like architecture or engineering.
Why Consider This Role?
Work in a collaborative, stable, and growth-focused environment
Hands-on experience with modern technologies and industry-standard platforms
Be part of a team that values professional development and internal career advancement
Enjoy the benefits of living in the Phoenix-Mesa area-boasting year-round sunshine, outdoor adventure, vibrant arts, great food, and a lower cost of living compared to other major cities
Key Responsibilities:
Support day-to-day IT operations including servers, networks, and user systems
Assist in the design and management of advanced network architectures
Configure, maintain, and optimize Autodesk, Bentley, and Microsoft 365 platforms
Ensure system security, backups, and compliance are consistently maintained
Troubleshoot complex technical issues quickly and efficiently
Provide reliable onsite user support across multiple office locations
Maintain comprehensive system documentation and status reports
Qualifications:
Bachelor's degree in IT, Computer Science, or a related field preferred; certifications also considered
Minimum 7 years of progressive IT experience, preferably in an AEC or similar environment
Proficient with routing, switching, firewalls (especially SonicWall), VLANs, and VPNs
Experience with Active Directory and Microsoft 365 administration
Familiarity with cybersecurity best practices and tools
Knowledge of Autodesk and Bentley software preferred
Strong interpersonal and communication skills
Ability to support remote teams and multiple locations
Required Skills:
Advanced network administration
Microsoft 365 and Active Directory management
IT infrastructure troubleshooting and support
MIT/WinClient Touch Services Technician (L3)
Technical support technician job in Chandler, AZ
Immediate need for a talented MIT/WinClient Touch Services Technician (L3). This is a 03+ months contract to hire opportunity and is located in Chandler, AZ(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-94822
Pay Range: $17 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Factory Computing Support
Troubleshoot and repair software/hardware issues at the system, module, and component levels.
Support Windows-based factory equipment and related infrastructure.
Collaborate with IT Networks, Windows teams, GOS Service Desk, and Process Integration (PI) for cross-functional troubleshooting.
Parts & Inventory Management
Assist with ordering, forecasting, stocking, and proper disposal of computing hardware.
Maintain accurate documentation and communication regarding parts usage.
Customer & Team Interaction
Communicate effectively with internal customers, Client technicians, and hardware/software specialists.
Provide excellent customer service and clear written/verbal communication.
Server Install Support
Rack and mount servers in datacenter environments.
Connect network cables and perform cable management.
Configure iLO based on documented procedures.
Perform basic hardware/software troubleshooting.
Patch servers and client systems as required.
Network Physical Touch (Smart Hands) Support
Provide onsite Level 1 physical touch support in coordination with remote L2/L3 teams.
Replace cabling or hardware components to resolve incidents and service requests.
Assist data center teams with daily infrastructure deployments within SLA.
Perform rack & stack installations for network and server equipment.
Manage cabling installations, removals, and pathway systems (TOR switches, cable trays).
Move network gear and communications hardware as needed.
Key Requirements and Technology Experience:
Must have skills ["Windows Client Support", "Hardware Troubleshooting", "Factory IT Support", "Datacenter Smart Hands", "WinClient Support", "Windows Imaging", "Server Rack & Stack", "Network Cabling", "Electro-Mechanical Troubleshooting", "Cleanroom/Manufacturing IT Support"]
Experience: 3-5 years of technical experience preferred.
Technical Skills:
Windows imaging and intermediate Windows OS troubleshooting.
Knowledge of Windows 10/11 and Microsoft Outlook, Excel, Word.
Basic networking and datacenter hardware familiarity.
Physical Requirements:
Ability to lift up to 50 lbs independently.
Ability to walk, sit, stand, crawl, kneel for extended periods.
Comfortable working in hot enclosed environments (data center hot aisles).
Ability to climb ladders and work at heights.
Work Style:
Ability to work independently or in teams of 3-4.
Strong ownership mindset with the ability to multitask and prioritize.
Flexibility in a dynamic factory environment.
Preferred:
Cleanroom experience.
Technical certifications (optional).
Associate degree or certification in a technical discipline preferred.
Equivalent hands-on experience accepted.
Technical certifications are a plus.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Technology Support III - Production Management, Issues Management
Technical support technician job in Tempe, AZ
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job Responsibilities:
Serve as a Senior SME within the Issues Management Team
Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
Effectively communicate root cause analysis of issues to internal and external stakeholders as directed
Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities
Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components
Leads and ensures assigned project activities are completed within established timelines
Required qualifications,capabilities and skills:
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries
Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing
Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands
Excellent communication skills, organizational, time management skills and client facing experience
Ability to work independently with minimal supervision as well as collaborate within a group
Experience with incident management, production support and problem management processes
Experience with Large Language Models (LLM) and experience in automation
Preferred qualifications, capabilities and skills:
Ability to influence and lead technical conversations with other resolver groups as directed
Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested
Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management
Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
Auto-ApplySMT Production Support & NPI Technician
Technical support technician job in Phoenix, AZ
The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role.
Sales and Production Process Engineering Support
Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback)
Interact with prospective customers to convey process capabilities when required
Coordinate Production support activities (programming, profiles, rework, etc)
Production Support
Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives
Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime
Execute Product Level Process Design / Re-design
Review new and existing products as necessary to define most appropriate/efficient manufacturing process
Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role
Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required
Technology Support II - Production Management, Issues Management
Technical support technician job in Tempe, AZ
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
**Job responsibilities**
+ Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
+ Effectively communicate analysis of issues to internal and external stakeholders as directed
+ Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities
+ Ensures cases are resolved within established timelines for completion
**Required qualifications, capabilities, and skills**
+ 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Should have experience in a Customer or Client Facing related role
+ Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries
+ Excellent communication skills, organizational skills and time management skills
+ Excellent technical skills and business acumen related to data management and payments processing
+ Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
+ Exposure to observability and monitoring tools and techniques
+ Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
**Preferred qualifications, capabilities, and skills**
+ Knowledge of one or more general purpose programming languages or automation scripting
+ Experience with help desk ticketing systems
+ Ability to influence and lead technical conversations with other resolver groups as directed
+ Exposure to observability and monitoring tools and techniques
+ Experience in Large Language Models (LLM) and Agentic AI
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Technical support technician job in Phoenix, AZ
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Rad Tech Arizona Sports Medicine Center Scottsdale
Technical support technician job in Scottsdale, AZ
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety.
Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards.
Develop and process radiological film.
Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less.
Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations.
Report immediately any equipment malfunctions to Supervisor.
Log completed radiological procedures. Complete paperwork accurately and on time.
Identify and file reports as required.
Maintain x-ray room, stock necessary radiological supplies.
Request, retrieve and track files to and from other departments or centers.
Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients.
Perform lab work as directed by Physician, PA, or NP
Makes suggestions to improve work methods.
Other duties may be assigned.
A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations.
Education: High school diploma or general education degree (GED)
and completion from an accredited radiology program.
Certification: ARRT
Experience: Two years of experience working in an x-ray tech capacity
Other Requirements: None
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Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Auto-ApplyTechnology Support III - Production Management, Issues Management
Technical support technician job in Tempe, AZ
Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
**Job Responsibilities:**
+ Serve as a Senior SME within the Issues Management Team
+ Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
+ Effectively communicate root cause analysis of issues to internal and external stakeholders as directed
+ Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities
+ Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components
+ Leads and ensures assigned project activities are completed within established timelines
**Required qualifications,capabilities and skills:**
+ 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries
+ Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing
+ Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands
+ Excellent communication skills, organizational, time management skills and client facing experience
+ Ability to work independently with minimal supervision as well as collaborate within a group
+ Experience with incident management, production support and problem management processes
+ Experience with Large Language Models (LLM) and experience in automation
**Preferred qualifications, capabilities and skills:**
+ Ability to influence and lead technical conversations with other resolver groups as directed
+ Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested
+ Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management
+ Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans