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Technical Support Technician Jobs in Binghamton, NY

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  • Mid-Level RV Technician

    Wilkins RV 3.6company rating

    Technical Support Technician Job 25 miles from Binghamton

    Company: Wilkins Recreational Vehicles RV Service Technician - Mid-Level Salary Range: $25.00 -$34.00 per hour Weekly bonus of up to $13.00 per hour Benefits: Medical, Dental, and Vision Insurance with multiple coverage options 401K with EmployerMatchProgram Paid time-off & paid sick time Voluntary Benefit Programs Employee Referral Program Employee Discount RV Borrowing Program Join a team with a legacy of excellence! Wilkins RV, a family-owned business spanning three generations, is the premier RV dealer in New York, offering top-quality RVs, outstanding customer service, and a passion for adventure. With seven locations throughout New York State, we provide a dynamic and supportive work environment where team members can grow and succeed. If you're looking for a rewarding career in a thriving industry, come be part of a company that values its employees and helps families create lasting memories. Job Responsibilities: Perform all work assigned with speed and quality in accordance with factory and dealership standards Perform repair and maintenance of customer's and company's products in accordance with time and schedules assigned by Service Manager/Service Advisors Maintain level of competence on a technical basis; Attend all factory-sponsored training classes, and/or all available service training schools; Attain highest level of certification which can be achieved Maintain professional relationships with customers, dealership personnel, and vendor representatives Maintain tools and equipment while following proper safety procedures Job Requirements: Experience or combination of experience in the following fields: Automotive Repair HVAC Plumbing Refrigeration Electrical Carpentry General maintenance - “Jack of all Trades” is a plus. A New York State inspection license is a plus but not required. Ability to furnish own hand/shop tools. A valid driver's license We are the #1 RV Dealer in New York! Powered by JazzHR Y28RCwlFRC
    $25-34 hourly 3d ago
  • Disability Support Associate

    Interim Healthcare of Nepa 4.7company rating

    Technical Support Technician Job 46 miles from Binghamton

    DSP Direct Support Professional Since 1966, Interim HealthCare has been a top employer of Direct Support Professionals DSPs with a passion for caregiving and a desire to take their career new places. If you're ready to expand the boundaries of your DSP career and enjoy greater control over your schedule, you are made for this! Job Details for the Direct Support Professional DSP: Pay rate $17 per hour, with $50 quarterly bonuses (up to $200 annually) Job Locations: Honesdale, Carbondale, Eynon, Dickson City, Elmhurst, Scranton, Taylor, Clarks Summit, etc. Setting: Group Homes Available Hours: Weekdays and Weekends 3pm - 11pm and 11pm - 7am Health Insurance, Accrued PTO, Referral Bonuses up to $500, weekly pay, direct deposit, and more! Minimum responsibilities for the Direct Support Professional DSP: Care for the personal care and hygiene needs of patients in facilities such as nursing homes, group homes, and personal care homes Help with daily needs such as bathing, toileting, dressing, grooming, eating and nutritional intake Assist with ambulation, transfers and range of motion exercises Check vitals, measure intake/output, monitor blood glucose and document any changes Observe patient and notify supervisor of issues requiring a change in care, medication or equipment Minimum Requirements for the Direct Support Professional DSP: High school diploma or GED; required Valid Driver's License and Driver's License Record; required CPR and First Aide certification; required six (6) months to one (1) year of experience working with intellectually and physically disabled individuals; preferred Knowledge of Office of Developmental Program (ODP); preferred Compassionate nature, good communicator and ability to lift up to 50 lbs. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #IHCNEPAAIDE PandoLogic. Category:Social Services, Keywords:Direct Support Professional (DSP), Location:Jermyn, PA-18433
    $17 hourly 1d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical Support Technician Job In Binghamton, NY

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-44k yearly est. 23d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical Support Technician Job In Binghamton, NY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $51k-73k yearly est. 60d+ ago
  • Technical Support Analyst

    Top Notch Distributors 3.7company rating

    Technical Support Technician Job 51 miles from Binghamton

    Top Notch Distributors Job Description Last Review 02/06/2025 Title: Technical Support Analyst Department: Information Technology Pay Status: Non-Exempt Reports To: IT Manager JOB SUMMARY Monitor and maintain the workstation and peripheral assets. Provide support to end user community and troubleshoot system-related issues. OUR VALUES ARE KEY Integrity is key - We are reliable with our words, responsible for our actions and lead with humanity. Team, Team, Team - Create a safe, supportive and respectful team atmosphere that generates collaboration, transparency and opportunity for all. Customer Connection - We take pride in being the most knowledgeable in the industry. We strive to deliver dependable and trustworthy results in every aspect of the customer experience. Take The Long View - As individuals and a team we make strategic choices that support the long-term health of our company, our families and our community. Celebrate The Day! - We celebrate the wins each day. We acknowledge each other's successes. ESSENTIAL FUNCTIONS Must be able to analyze and interpret and process data Must have precise problem solving skills Must be able to create and understand written communication Must have strong interpersonal skills Must be able to organize and coordinate work orders, jobs and schedules Must have knowledge of cybersecurity policies and procedures Frequently uses small hand tools Frequently handles and assembles small parts Frequently handles and assembles large parts Frequently climbs ladders and may have weight baring items while climbing ladders Must be able to lift 50 lbs. Frequent bending, lifting, kneeling and reaching Frequent sitting, squatting, twisting and standing JOB FUNCTIONS Act as first line of Technical Support by answering all end-user calls and e-mails Log and track all end-user related issues and maintain established Service Level Agreements Handle all installation, configuration and ongoing usability of desktop computers, peripherals and software Assist with configuration, test, maintain, monitor and troubleshoot telecommunications hardware/software Assist with maintenance and administration of computer networks and related computing environments Assist with deployment, administration and security maintenance of Windows Server systems Recommend changes to improve systems and network configurations and determine hardware or software requirements Other duties as required Requirements JOB REQUIREMENTS Previous experience with providing technical support in a corporate environment Experience with all Windows Desktop and Server Operating Systems Knowledge of configuring and maintain Cisco Webex Meetings and Calling environments Proven knowledge of performing Adds/Moves/Changes in Active Directory Experience with creating and maintaining mailboxes in O365 Knowledge of Microsoft Office Suite applications Experience with troubleshooting hardware issues and replacing PC/Laptop components Ability to work in a professional fast-paced environment Strong interpersonal skills due to interaction with end user community Ability to work independently as well as in a team environment Ability to adjust priorities and handle multiple tasks simultaneously Must be able to lift up to 50 pounds EDUCATION Associate degree in an IT-related field or equivalent experience
    $36k-68k yearly est. 48d ago
  • Technology Support Associate

    Tompkins Cortland Community College

    Technical Support Technician Job 33 miles from Binghamton

    Provides technical support for various computer hardware and software at the College. Installs, maintains, and operates computer and A/V systems in a networked environment, specializing in classroom and event technology support. Provides high-quality service to a diverse group of faculty, staff, and students. This position is within the Professional Administrators Union. Candidates must currently reside or be willing to relocate to New York State at the time of employment. Maintaining New York State residency will be required for the duration of employment. Minimum Qualifications * Bachelor's degree in Computer Support/Information Systems or a closely related field OR * Associate's degree in Computer Support/Information Systems or a closely related field with previous experience working in a technology support setting Expected Hiring Salary Range $58,458 - $68,336 Starting salary will be commensurate with qualifications and experience. As a College employee, this appointment includes: * NYS retirement benefit options, with a choice of a pension or a generous employer match to a 414 retirement plan * Attractive health care options, with 80% of premiums covered by the College * Post-retirement health insurance * Supportive work-life balance, including: * 16 holidays * 20 vacation days * 12 sick days per year * Tuition assistance * Eligibility for Public Service Loan Forgiveness (PSLF) * Additional benefits offered by the College (Inquire for details) Application Process Review of applicants begins April 21, 2025, and continues until the position is filled. Apply to this Position Submit a cover letter and resume. Additional application materials may be requested. Apply for Employment Full Position Description AA/EOE
    $58.5k-68.3k yearly 6d ago
  • Hot End Technical Support

    Anchor Glass

    Technical Support Technician Job 47 miles from Binghamton

    Job Title Hot End Technical Support About Us: Anchor Glass Container Corporation, headquartered in Tampa, Florida, is a leading North American manufacturer of premium glass containers with six, strategically located production facilities throughout the US. Founded in 1983, Anchor serves many of the most iconic and recognizable consumer packaging brands in the beer, beverage, spirits and food industries. Anchor Glass Container Corporation strives to exceed customer expectations through unrelenting attention to detail. What we do goes beyond glass making. We find incredible meaning in all the small things that create enriching experiences for customers and consumers alike. Everything we do - creating, customizing, shipping, collaborating - we do with the customer's best interests in mind. Each solution is the result of a thousand-and-one details coming together in brilliant succession, thanks to our team of experts that do whatever it takes to make life easier and more enjoyable for our customers. With over 2,000 US-based team members, Anchor Glass has the size and scale to service all of your glass packaging needs, without the complexity and bureaucracy associated with larger suppliers. Excellence is in the details! Job Summary Oversees the development and implementation of manufacturing processes to maintain proper product functionality as well as cost efficiency. Ensures the engineering team and other manufacturing departments work together cohesively. Responsible for the development of equipment to aid in the manufacturing process. Relies on extensive experience and judgment to plan and accomplish goals. Leads and directs the work of others. A wide degree of creativity and latitude is required. Responsible for implementing production procedures to optimize new and existing manufacturing processes. Researches and analyzes new and existing technologies and procedures and makes recommendations for designing/redesigning production processes. Relies on extensive experience and judgment to plan and accomplish goals. May lead and direct the work of others. A wide degree of creativity and latitude is expected. MAIN POSITION RESPONSIBILITIES: * Provide technical support to plants for the set up, trouble shooting and operation of hot end forming equipment. * Audit and report on the condition of hot end forming equipment. * Assist in specifying types of equipment as well as contribute to the plan in terms of the installation of hot end forming equipment. * Assist forming departments in the reduction of glass defects and downtime. * Responsible for process control for the manufacturing of glass containers. * Design, document and test modifications for glass container forming equipment. * Assist in the development, improvement and implementation of new programs and processes including preventative maintenance programs and job change improvement. * Audit bottle forming equipment for condition. Recommend repairs or replacement. * Audit methods and procedures as well as SOP's related to the manufacturing process. Recommend plans for conformity. * Assist with the trouble shooting problems with glass container forming equipment: feeder mechanisms, gob distributors, delivery equipment, IS machines, IS machine timing systems, machine conveyors, ware transfers, cross conveyors, stackers and lehrs. * Assist in the installation, training, debugging and start-up of glass process manufacturing equipment. Make sure that the installations meet company current standards. * Develop and write technical operating procedures for glass container forming equipment. Assist the manufacturing plants with the implementation of these procedures. Revise the procedures as needed. * Evaluate new products and equipment supplied by outside vendors. EMPLOYEE QUALIFICATIONS: Requires a bachelor's degree or equivalent experience or at least 15 years of experience in the field or in a related area. Supervisory skills required. Must have detailed knowledge on the process and operation of glass container forming equipment and processes. Must have detailed knowledge on the process and operation of: feeder mechanisms, gob distributors, delivery equipment, IS machines, IS machine timing systems, machine conveyors, ware transfers, cross conveyors, stackers and lehrs from multiple manufacturers. Must be willing to travel 50 to 75% of time.
    $47k-80k yearly est. 21d ago
  • IT Help Desk Support

    Lalor Dental

    Technical Support Technician Job 4 miles from Binghamton

    Full-time Description Lalor Family Dental, a trusted multi-office dental practice with over 60 years of experience, is looking for a detail-oriented IT Help Desk Support Specialist to join our team. In this role, you'll provide technical support, troubleshoot issues, and ensure all IT systems run smoothly across our offices. THIS ROLE IS NOT REMOTE! Key Responsibilities: Provide timely support for IT helpdesk tickets and follow up to ensure prompt issue resolution. Travel between dental offices to address network, hardware, and server issues. Troubleshoot and resolve Microsoft 365 issues, OS updates, drivers, and application installations. Manage Active Directory and Group Policy, automate workflows, and solve backend system problems. Collaborate with doctors, clinical staff, and management to provide professional and courteous support. Research and resolve complex issues beyond level one support, including difficult hardware and server problems. Requirements: Hands-on experience with troubleshooting IT systems and resolving issues. Knowledge of Microsoft 365, Active Directory, Group Policy, and server maintenance. CompTIA A+ and Network+ certifications preferred. Highschool Diploma or GED. Bachelors in IT related field preferred. Excellent communication and customer service skills. Ability to travel between multiple office locations as needed. Why Join Us? Family-owned practice with a supportive, growth-focused environment. Opportunities for career advancement. Health, Vision, and Dental benefits. Weekly pay and 401(k) with company match. Fun, company-sponsored events! Employee Assistance Program (EAP). Free parking If you're passionate about IT and want to work in a dynamic environment, apply today! Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment. Salary Description $35,000.00 - $60,000.00
    $35k-60k yearly 40d ago
  • IT Support Analyst

    Color Employer

    Technical Support Technician Job 48 miles from Binghamton

    Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers-including 9 of the top 10 payers across the country. Lyric's solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric's strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. **This is a hybrid role in our Newtown Square office and will require 3-5 days in office** The IT support analyst will support staff and leadership by providing efficient technical support, maintaining office infrastructure (routers, servers, and other office equipment) and assistance in troubleshooting issues. ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES Technical Support and Troubleshooting Provide on-site and remote support for all in-house users, addressing hardware software, and network issues promptly. Troubleshoot Ei-Fi and internet access issues, ensuring smooth connectivity for users and visitors. Support AV equipment for meetings, presentations, and video conferencing, ensuring all devices are functioning properly. Infrastructure Management Monitor and maintain the office's Wi-Fi network, internet access, and AV systems, ensuring they are always operational. Perform routine checks on the network and AV equipment, upgrading software, firmware, and hardware as necessary. User Onboarding & Support Assist in the setting up and configuring workstations, printers, and peripherals for new or visiting team. Maintenance & Upgrades Implement regular maintenance tasks, including software updates, patches, and hardware upgrades to keep the office systems running smoothly. Proactively identify areas for improvement in the network, Wi-Fi, AV, and other office technology systems. Security & Compliance Monitor and manage security measures for office and access controls. Assist with compliance of organizational security policies, including software updates, firewall settings, and data security protocols. Documentation & Reporting Provide detailed records of all support tickets, resolutions, and inventory of IT equipment. Provide regular reports on system performance, network issues, and other support metrics to leadership. Key Performance Outcomes System Reliability Achieve high uptime for Wi-Ri, internet access, and AV systems (99% availability) to minimize disruption for in-house users and visitors. Response and Resolution Time Meet predefined response and resolution time targets for support tickets, aiming for quick resolution of user issues. User Satisfaction Maintain a high level of user satisfaction through effective troubleshooting and communication, tracked via user feedback or surveys. Issue Prevention Identify and resolve recurring issues or vulnerabilities before they impact productivity, reducing the number of repeat incidents. Security Compliance Ensure office IT systems are compliant with security standards and policies, with no major security breaches or vulnerabilities. Operational Efficiency Proactively maintain and optimize systems, leading to reduced downtime and improved efficiency for in-house users and visiting teams. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, or equivalent work experience. 2+ years of hands-on experience in IT support, including troubleshooting hardware, software, network, and connectivity. Familiarity with supporting small office environments. PREFERRED QUALIFICATIONS Type of certifications - preferred by not required, COMPTIA A+, COMPTIA Network+, Microsoft 365 Certified: Modern Desktop Administrator Associate, AV-related certification (AVIXA CTS) Technical skills Proficiency in supporting and troubleshooting Wi-Fi networks, firewalls, and switches. Basic knowledge of IP addressing, DHCP, and DNS. Experience with video conferencing platforms (eg Zoom, Teams,) Familiarity with AV hardware (projectors, microphones, conference room setups). Knowledge of Windows and mac OS operating systems, as well as Microsoft O365. Hands-on experience with printers, peripherals, and mobile devices. Basic understanding of cybersecurity principles, including securing Wi-Fi networks and managing access controls. Soft skills Ability to explain technical concepts clearly to non-technical users. Strong interpersonal skills to provide effective and friendly support. Ability to prioritize tasks and handle multiple issues simultaneously, especially in a small office environment. A proactive approach to supporting users, ensuring high levels of user satisfaction. Analytical thinking to identify root causes and implement effective solutions. Willingness to take on diverse IT responsibilities, from day-to-day troubleshooting to infrastructure maintenance, in a small office setting. ***The US base salary range for this full-time position is: $27.69 - $41.54 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.
    $27.7-41.5 hourly 13d ago
  • Community Support Professional - Part Time

    J.M. Murray Center, Inc. 3.9company rating

    Technical Support Technician Job 35 miles from Binghamton

    Community Support Professional - Community Prevocational - Part Time up to 19 hours - Cortland, NY Want to make a difference in the life of others? Work part time, up to 19 hours a week at $21.00 per hour. Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans. Responsibilities may include, completing daily documentation required for services provided, providing transportation for individuals to gain access to community events as well as medical care as needed, and working closely with other rehabilitative services staff to ensure the delivery of appropriate and exceptional services. Job Title COMMUNITY SUPPORT PROFESSIONAL Reports to Supervisor- Community Services Direct Reports NONE FLSA Status: NON-EXEMPT DSP Status: YES This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents. GENERAL SUMMARY This is a part time position which provides services to individuals who receive prevocational services and/ or community habilitation services to individuals through the implementation of service and support plans. Community Support Professionals may be assigned to work with any individual served in these service areas. Company Standards Maintains regular attendance and punctuality in order to provide quality habilitative services to individuals served. This position performs all hours at physical locations required for services for the individuals served including but not limited to community placements, individual's homes, retail stores, banks, fitness centers, etc. Work hours will also include required training at assigned JMM Murray and/or off-site locations. Follows all safety rules and regulations; wears and/or uses any required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to Community Services management. Conducts all aspects of community services to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations. ESSENTIAL FUNCTIONS Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans. Follows the schedule as assigned by the supervisor. Works cooperatively with others to ensure individuals receive service as scheduled and that requests by individuals for schedule changes are communicated to the supervisor. Provides supervisor with information and feedback regarding individual staff action plans and makes recommendations for modifications in order to enhance the skills and learning of individuals served. Provides safe transportation and on-site supervision to support individuals at community sites. If using a company vehicle, ensures it is left clean inside and free of debris, it has gas in it, and that first aid kits are on hand. Immediately reports any mechanical, safety or other needs for repair and maintenance to Community Services management. Ensures employee personal vehicles are in safe working order, clean inside and free of excess debris. Completes appropriate and timely documentation of services which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a smart phone, computer, laptop, and/or a tablet. Attends all required training and meetings, and maintains any required certifications and updates to training, as assigned. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity. Performs additional duties and responsibilities, as assigned. COLLABORATION INTERNAL Community Services staff and management JM Murray Services Administration and Staff COLLABORATION EXTERNAL Care Coordinators and other community providers Families EDUCATION and EXPERIENCE One year of experience working with individuals with developmental disabilities preferred KNOWLEDGE and SKILLS Ability to work both independently or as part of a team Sound decision-making skills and judgment; ability to perform job tasks as required with minimal supervision Good verbal communication skills and ability to adapt communication style to meet the needs of individuals served
    $21 hourly 55d ago
  • Support Technician

    Dave & Buster's, Inc. 4.5company rating

    Technical Support Technician Job 4 miles from Binghamton

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $16 - $16.5 per hour Salary Range: 16 * 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-16.5 hourly 60d+ ago
  • Technical Support Specialist 2

    03 UHS Chenango Memorial Hospital

    Technical Support Technician Job 33 miles from Binghamton

    Technical Support Specialist 2, UHS Chenango Memorial Hospital Shift Day Hours per week: 40 Salary range: $22.89 - $32.76 per hour, depending on experience. Under direct supervision provides Help Desk support, phone, PC workstation, software and hardware support as well as basic network and infrastructure support for the organization. #IND1 Education/Experience Minimum Required: Four years college in Information Technologies or similar AND three years technical experience in a network environment OR 6 years technical experience in a computer environment Practical experience in the following: Windows server and workstation operating systems, Ethernet network equipment, TCP/IP, wireless technology, active directory, group policy and workstation configuration Preferred: Experience in healthcare industry License/Certification Minimum Required: Not Applicable Preferred: Technical certifications such as A+, CCNP, MCSE About United Health Services United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York's Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care. United Health Services employees and providers are “LOVED!” This means we're Living Our Values Every Day. Here, you'll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation. About New York's Southern Tier As an employee of United Health Services, you'll call the Southern Tier, or more specifically, the Greater Binghamton area, home. Known for entertainment and restaurants, craft brews, outdoor experiences, minor-league sports, family-friendly events, and a keenness for local history (like our connection to the Twilight Zone and our six antique carousels), Greater Binghamton offers something for everyone. We're a short drive away from the Finger Lakes region in Central New York, three hours from New York City, and just shy of four hours from Niagara Falls, Canada. ---- United Health Services in an Equal Opportunity Employer. United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
    $22.9-32.8 hourly 60d+ ago
  • IT Helpdesk Technician

    Norwich Pharmaceuticals Inc. 4.2company rating

    Technical Support Technician Job 33 miles from Binghamton

    The IT Helpdesk Technician position is responsible for the delivery and support of IT services to the end user, including deployment of user computer hardware, software, printing/scanning, telephony, and other workplace technical services. This is a full-time onsite position. ORGANIZATION STRUCTURE The IT Helpdesk Technician function reports to the IT Infrastructure Manager. RESPONSIBILITIES Primary responsibilities of this role include the following: Desktop/Laptop Computer management Develop and maintain standard computer configurations for end-user computers Configure and deploy computers and associated peripheral equipment to meet the needs of the business. Maintain deployed computers through troubleshooting, repair and/or replacement Manage inventory, tracking and disposal of end-user IT equipment Desktop Software Management Install and configure general purpose end-user desktop software. Provide daily user support for installed desktop applications. Investigate, evaluate and recommend software applications to meet business needs Maintain inventory of installed desktop software Maintain software media and installation files Network Printer Support (including copiers/scanners) Installation of new network printers and network attached scanning devices Maintain network printers through routine maintenance, troubleshooting, repair and/or replacement Coordinate associated vendor-provided services User Account Management Perform user account management including user account creation, password resets, and granting/revoking system access. Special Purpose Computer Support Provide technical support for computers used as dedicated control systems for laboratory and manufacturing processes. Provide imaging and restore services for special purpose computers upon request of the business unit responsible for the equipment Management of computer, audio, and projection systems for conference rooms. Network Infrastructure Support (under the direction of the Network Administrator) Troubleshoot issues with site wire plant Basic installation of network/data wiring Routine configuration / maintenance of network hardware infrastructure. Phone System Support Add/Move/Change of endpoint devices Daily support for local phone system and associated devices Local technical point of contact for contractor interactions Manage inventory of desktop devices Business Application Support Provide user and administrative support for business applications as assigned. Documentation Develop and maintain system documentation Develop and maintain user training materials Corporate Coordination Work with peers at other Alvogen sites to develop and maintain corporate standards for service delivery Coordinate with peers on technology initiatives Manage local deployment of corporate initiatives associated with user services. Secondary responsibilities of this role include the following: Act as backup support resource for local servers and server applications. Other work as assigned by IT management. QUALIFICATIONS Available for full-time, onsite work. Education requirements: BS in information technology strongly preferred. AS degree or compensatory work experience would be considered. Work Experience: 3+ years Strong customer service mindset and inter-personal skills Highly effective working in a supportive, team-oriented work force GMP DECISION-MAKING AUTHORITY None “An Equal Opportunity Employer, including disability/vets.” “This role will offer a base salary that commensurate with experience and demonstrated skills with a range of $60,500 - $65,000.00
    $60.5k-65k yearly 17d ago
  • Help Desk

    Global Channel Management

    Technical Support Technician Job In Binghamton, NY

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble-shoot 2. Professional sounding and clear voice when speaking 3. Being polite at all times to customers on the phone 4. Ability to multi-task as necessary. Additional Information $15/hr 12 months
    $15 hourly 60d+ ago
  • Technical Support Analyst

    Binghamton University 4.0company rating

    Technical Support Technician Job In Binghamton, NY

    Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Technology Services is seeking an experienced, energetic, engaging, and collaborative individual to join our Technical Support team that provides hardware, software, and peripheral support to the Binghamton University community. The Technical Support Analyst must be able to work independently of direct supervision with a diverse, cross-functional group of professionals, faculty, and students to support all in the pursuit of academic excellence within a premier University environment. The Technical Support Analyst reports to the Assistant Director of Technical Support, works closely with members of Technology Support Services, other groups and staff members within Information Technology Services (ITS), and external vendors. The Technical Support Analyst will: * Provide hardware and software support for university-owned devices (computers, mobile devices, copiers, monitors, and printers) including installation, configuration, upgrading, troubleshooting, and repair. * Diagnose and resolve basic and complex problems; perform triage and escalate unresolved problems to groups within ITS when appropriate. * Transfer data, map network drives, assist with faculty and staff email accounts and install new computers and applications. * Research, recommend, and implement hardware and software purchases and configurations to meet user needs and to help ensure compatibility with university systems and architecture. * Use the ITSM system (TeamDynamix) to thoroughly document incidents and resolutions. * Use desktop management tools to streamline support and device management. * Maintain fluency in new technologies that are used at Binghamton University. * Provide flexible, patient, and creative solutions to issues as they arise. * Competence, timeliness, quality, and excellence are characteristics the individual must provide. * Must be able to maintain data confidentiality and compliance with regulatory requirements (FERPA, HIPAA, etc.) * Work schedule will fluctuate based on the academic calendar. Requirements: * Associate's degree (or higher). * Minimum of two years' work experience in technical support or instructional technology support role. * Experience installing and supporting current and legacy Windows or MacOS. * Must be able to communicate effectively in oral and written form on technical issues with technical and non-technical clients. * Must be able to demonstrate experience installing/supporting current and legacy Windows or mac OS. * Must be able to visit offices and perform work that requires lifting (30 pounds), reaching, bending, kneeling, crawling, or climbing into small workspaces. * Must be a positive, hard-working person able to deal successfully with a diverse group of users, faculty, staff and students. Preferred: * Bachelor's degree is strongly preferred. * Four or more years of experience working in a large complex organization. * Apple/Dell/Microsoft/HDI Certifications are strongly preferred. * Experience troubleshooting and installing computer hardware. * Experience supporting smartphones and tablets including installing/configuring apps and troubleshooting connectivity issues. * Familiarity with higher education or research environments. * Experience with Desktop Management products (e.g., JAMF, SCCM). * Experience with ITSM tools such as TeamDynamix. Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at **************** Payroll information can be found on our website *********************************************************** Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: ************************************************************************************* Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here. Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: ********************** or ************. Application Instructions: All applicants must apply via Interview Exchange: ************************************************************************* Deadline for Internal Applicants: December 11, 2024 Deadline for External Applicants: Open until filled Review of applications will begin immediately and continue until the vacancy is filled. Please submit: * Resume, * Cover letter, and * Contact information for three professional references You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: **************************************************
    $49k-60k yearly est. 42d ago
  • Computer Technician Coordinator

    Broome County, Ny 3.6company rating

    Technical Support Technician Job In Binghamton, NY

    For a description, visit PDF: ************ gobroomecounty. com/sites/default/files/dept/R1021-Computer%20Technician%20Coordinator-Revised-62223. pdf
    $37k-50k yearly est. 22d ago
  • Computer Field Tech Position-Horseheads NY

    BC Tech Pro 4.2company rating

    Technical Support Technician Job 46 miles from Binghamton

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 22d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical Support Technician Job 46 miles from Binghamton

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-73k yearly est. 23d ago
  • IT Helpdesk Technician

    Norwich Pharmaceuticals Inc. 4.2company rating

    Technical Support Technician Job 33 miles from Binghamton

    The IT Helpdesk Technician position is responsible for the delivery and support of IT services to the end user, including deployment of user computer hardware, software, printing/scanning, telephony, and other workplace technical services. This is a full-time onsite position. ORGANIZATION STRUCTURE The IT Helpdesk Technician function reports to the IT Infrastructure Manager. RESPONSIBILITIES Primary responsibilities of this role include the following: Desktop/Laptop Computer management Develop and maintain standard computer configurations for end-user computers Configure and deploy computers and associated peripheral equipment to meet the needs of the business. Maintain deployed computers through troubleshooting, repair and/or replacement Manage inventory, tracking and disposal of end-user IT equipment Desktop Software Management Install and configure general purpose end-user desktop software. Provide daily user support for installed desktop applications. Investigate, evaluate and recommend software applications to meet business needs Maintain inventory of installed desktop software Maintain software media and installation files Network Printer Support (including copiers/scanners) Installation of new network printers and network attached scanning devices Maintain network printers through routine maintenance, troubleshooting, repair and/or replacement Coordinate associated vendor-provided services User Account Management Perform user account management including user account creation, password resets, and granting/revoking system access. Special Purpose Computer Support Provide technical support for computers used as dedicated control systems for laboratory and manufacturing processes. Provide imaging and restore services for special purpose computers upon request of the business unit responsible for the equipment Management of computer, audio, and projection systems for conference rooms. Network Infrastructure Support (under the direction of the Network Administrator) Troubleshoot issues with site wire plant Basic installation of network/data wiring Routine configuration / maintenance of network hardware infrastructure. Phone System Support Add/Move/Change of endpoint devices Daily support for local phone system and associated devices Local technical point of contact for contractor interactions Manage inventory of desktop devices Business Application Support Provide user and administrative support for business applications as assigned. Documentation Develop and maintain system documentation Develop and maintain user training materials Corporate Coordination Work with peers at other Alvogen sites to develop and maintain corporate standards for service delivery Coordinate with peers on technology initiatives Manage local deployment of corporate initiatives associated with user services. Secondary responsibilities of this role include the following: Act as backup support resource for local servers and server applications. Other work as assigned by IT management. QUALIFICATIONS Available for full-time, onsite work. Education requirements: BS in information technology strongly preferred. AS degree or compensatory work experience would be considered. Work Experience: 3+ years Strong customer service mindset and inter-personal skills Highly effective working in a supportive, team-oriented work force GMP DECISION-MAKING AUTHORITY None “ An Equal Opportunity Employer, including disability/vets.” “This role will offer a base salary that commensurate with experience and demonstrated skills with a range of $60,500 - $65,000.00
    $60.5k-65k yearly 18d ago
  • Help Desk

    Global Channel Management

    Technical Support Technician Job In Binghamton, NY

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble-shoot 2. Professional sounding and clear voice when speaking 3. Being polite at all times to customers on the phone 4. Ability to multi-task as necessary. Additional Information $15/hr 12 months
    $15 hourly 23d ago

Learn More About Technical Support Technician Jobs

How much does a Technical Support Technician earn in Binghamton, NY?

The average technical support technician in Binghamton, NY earns between $37,000 and $102,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average Technical Support Technician Salary In Binghamton, NY

$61,000

What are the biggest employers of Technical Support Technicians in Binghamton, NY?

The biggest employers of Technical Support Technicians in Binghamton, NY are:
  1. Dave & Buster's
  2. Binghamton University
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