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Client Support Associate - Minneapolis
Ameriprise Financial, Inc. 4.5
Technical support technician job in Minneapolis, MN
Responsible for client interactions including converting service calls to sales opportunities from inbound client calls. Preparing Client Relationship Managers for sales presentations and interactions with clients. First call resolution, setting up a Client Support, Relationship Manager, Associate, Client Relations, Financial Planning, Support, Business Services
$45k-68k yearly est. 1d ago
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Online Support Associate - Seasonal
2Nd Swing Golf
Technical support technician job in Minneapolis, MN
Come work with us, not for us! 2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and supportive culture. At 2nd Swing you will find:
Vast Exposure to the Golf Industry
A Commitment to Total Well-Being
Opportunities to Discover Your Fit and Make an Impact
A Collaborative and Flexible Environment
Position Summary:
The Online Fitting & Support team works hard to offer excellent customer service to all 2nd Swing golfers and plays a very important role in helping to achieve our mission of Best-in-Class Service. The Online Support Associate plays an integral role at 2nd Swing because of their ability to positively impact a very large number of golfers and their experiences. This is an in-office seasonal role.
The ideal candidate will have a very good understanding and passion for the game of golf, be successful in creating customer relationships, and have previous call center or retail-store experience. A positive attitude, high energy, and dedication to professionalism are traits that we look for in potential candidates. We are looking for these individuals who are willing and able to handle multiple tasks, possess great communication skills, and have the desire to learn.
Responsibilities:
Achieve a high level of golfer engagement and satisfaction through all touch points
Communicate and manage queue of golfers via phone, email and chat
Work with manufacturers to confirm warranty inquiries
Track and locate golf equipment
Educate promotional trade-ins to golfers
Reattribute inventory
Engage in continuous training around product and equipment
Contribute to team effort by accomplishing related tasks as needed
Preferred Qualifications:
Familiarity with: NetSuite, Microsoft365, UKG, Counterpoint, Braintree, Affirm, PayPal
eCommerce experience
Excellent communication and problem solving skills
Personable, energetic, and professional with a passion for the game of golf
Required Qualifications:
1 year of customer service, sales or call-center experience
Basic understanding and willingness to learn about golf equipment
Physical Requirements:
Ability to work 40 hours per week, including weekends
Prolonged periods of sitting, standing and bending.
Compensation:
$18 - $24 per hour, based on previous experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$18-24 hourly 1d ago
Information Technology Professional (IT Support) (St. Paul)
Us Navy 4.0
Technical support technician job in Saint Paul, MN
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
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Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
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$62k-83k yearly est. 1d ago
Integrated Security Systems Technician (Traveling)
Master Technology Group | MTG 4.0
Technical support technician job in Eden Prairie, MN
Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.
The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.
Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.
An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.
Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.
To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.
This position reports to the Manager of Technical Services.
KEY DUTIES AND RESPONSIBILITIES
Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG's quality standards
Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
Provide remote and on-site programming and commissioning for client systems
Conduct remote and on-site quality assurance audits to verify system performance and installation standards
Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
Provide user training to client representatives
Provide technical training to field personnel and colleagues
Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
Other duties to support the company vision and goals as requested
QUALIFICATIONS
Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
Proven ability to design, configure, and program a variety of security-related systems
Demonstrated experience in delivering user training to client representatives and technical training to field personnel
Industry certifications such as MN Power Limited Technician (PLT), NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred
Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
Strong interest and motivation to pursue ongoing education and additional certifications
Solid familiarity with the National Electrical Code (NEC)
Ability to meet travel and on-call requirements for the position
Excellent time management and organizational skills
Strong problem-solving and decision-making capabilities
Ability to multitask effectively in a fast-paced, multi-project environment
Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
Excellent written and verbal communication skills
PERFORMANCE MEASUREMENTS
Demonstrates a clear understanding of the key duties and responsibilities of the position
Shows enthusiasm and effort to perform all aspects of the role effectively
Exhibits competence and capability to execute key duties and responsibilities efficiently
Consistently meets expected standards of quality and customer satisfaction
Completes assigned tasks promptly and adheres to project deadlines
Represents MTG in a professional manner at all times, embodying the company's standards of conduct
Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
Maintains effective working relationships and collaborates well within a team environment
Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
Embodies MTG's Core Values:
People First: Demonstrates humility, helpfulness, and genuine care for others
Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
Sense of Urgency: Responds promptly and diligently to organizational and client needs
Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards
COMPENSATION AND BENEFITS
Base Salary $85,000 - $110,000+ DOQ
Car Allowance
Phone Stipend
Medical, Dental & Vision Insurance
401k Match
PTO
Nice Healthcare
Life Insurance - Company-provided
STD / LTD - Company-provided
Employee Referral Bonus
Development Opportunities
$85k-110k yearly 1d ago
Help Desk Technician
Premium Waters Inc. 4.3
Technical support technician job in Minneapolis, MN
We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you!
Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technicalsupport requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills.
Compensation: $22 - $26 hourly rate
Benefits include:
Medical and Prescription Drug with a Company Vision Program
Dental
A generous PTO program
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
Onsite wellness coaching and physical therapy
Responsibilities include:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Handle Tier 1 helpdesk escalations through a ticketing system
Follow up on outstanding requests and ensure timely resolution
Create accounts and configure hardware as part of on-boarding process
Manage and monitor internal assets to ensure accurate inventory records
Support administration of phone system
Support audio and video equipment in conference rooms
Write training manuals as needed
Other duties may be added and/or assigned as needed
Qualifications and Skills:
Windows 10 and 11, Office 365
Active Directory maintenance and user support
Window based device such as laptops, workstations, printers, scanners, etc.
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP and VPN
File server knowledge
Microsoft certifications a plus
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
2 years+ experience working in a Microsoft Windows environment
$22-26 hourly Auto-Apply 13d ago
Decision Science Manager, Services and Support
Best Buy 4.6
Technical support technician job in Richfield, MN
At Best Buy, we believe great experiences start with great insights. As a Decision Science Manager on our Strategic Analytics team, you'll help reimagine how we understand, measure, and improve Best Buy's omnichannel customer-facing experiences (Digital, Category, Services, and Support).
This role is a unique opportunity to shape how we use data and advanced analytics to influence Services & Support business strategy, identify key experience drivers, and bring a more holistic view of value to our decision-making. You'll work closely with partners across the enterprise to turn complex data into actionable insights that help improve how we serve millions of customers every day.
This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What will you do?
* Use advanced analytics-including predictive modeling, segmentation, and multivariate analysis-to uncover/predict the effectiveness of our Services Strategy
* Build data-driven frameworks that help teams understand the impact of customer experience on business outcomes
* Design and implement analytic strategies to assess the value of our Services offerings across business lines and customer journeys
* Translate complex analysis into simple, compelling stories that drive action and strategy at the leadership level
* Manage analytics projects that will require engagement and influence of cross-functional teams.
* Create presentation-ready material utilizing tools such as Tableau, Power BI, and Microsoft Office.
* Create and package deliverables for clients in a non-technical, easy to understand manner.
* Provide work direction, coaching and development to one direct report employee.
Minimum Qualifications:
* 4+ years of experience in analytics, decision science, or data science
* 2+ years of direct or indirect managerial or leadership experience
* 2+ years using statistical programming language like SQL, Python, R
* 2+ years using data visualization tools like Tableau, Looker, or Power BI
* 2+ years experience in predictive modeling, experiment design, and multivariate analysis
* 2+ years experience translating analytics into business insights and influencing strategic decisions
* Bachelor's degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Sciences, or similar field with quantitative rigor
Preferred Qualifications:
* Experience working with Services/Supply Chain data, Customer Care (Call Center), NPS, or customer journey analytics
* 2 or more years' experience presenting to all levels of an organization
* 2 or more years' experience with cloud data analytics/engineering
* Master's Degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Sciences, or similar field with quantitative rigor
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Physical and mental well-being support
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.Auto Req. ID1013913BR
Location Number 900010 Corporate 1 MN
Address 7601 Penn Avenue South$88434 - $156876 /yr
Pay Range $88434 - $156876 /yr
$88.4k-156.9k yearly 4d ago
IT Helpdesk Technician
Bernatello's Foods 4.0
Technical support technician job in Maple Lake, MN
Job Responsibilities
Help Desk Support and Management
Provides timely and professional technicalsupport via phone, email, ticketing system, and in-person for desktop, laptop, mobile devices, and peripherals.
Manages and supports Microsoft Intune for device enrollment, configuration, application deployment, compliance policies, and mobile device management (MDM).
Offers hands-on support for handheld/mobile devices, Android and iOS (smartphones, tablets, scanners, etc.), including setup, troubleshooting, and OS/app updates.
Diagnoses and resolves hardware, software, network, and printer issues.
Assists with user account management in Active Directory, Office 365, and other enterprise systems.
Document incidents, resolutions, and procedures in the ticketing system.
Participate in an on-call for after-hours support.
Collaborate with senior IT staff on projects, system upgrades, and process improvements.
Maintain inventory of IT equipment and software licenses.
$43k-72k yearly est. 2d ago
Technical Support Specialist
Artech Information System 4.8
Technical support technician job in Golden Valley, MN
Job Title: TechnicalSupport Specialist / Customer Service Representative Duration: 6 Months Must work one weekend day a week. Qualifications • High school diploma • Minimal call center experience - must • Minimum 2 year technical experience and/or technical degree
Additional Information
All your information will be kept confidential according to EEO guidelines.
$44k-74k yearly est. 2d ago
Help Desk Support
Collabera 4.5
Technical support technician job in Columbia Heights, MN
Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
Job Description
Position Details:
Title: Help Desk Support
Duration: 6 month (may extend)
Location: Columbia Heights, MN
Responsibilites:
• Perform diagnostics on PC hardware failures and resolve any problems with software applications
• Work closely with Helpdesk SupportTechnicians on support of our remote employees
• Assist in inventory of our hardware supplies
• Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards
• Maintain service levels while minimizing end user downtime with prompt response and turnaround
Additional Information
To apply:
Please contact Monil Narayan at **************
$67k-90k yearly est. 2d ago
IT Technician
City of Lakeville, Mn 4.0
Technical support technician job in Lakeville, MN
The City of Lakeville is seeking a versatile and proactive IT Technician to join our IT team. In this role, you will be the "boots on the ground" for our digital infrastructure, ensuring that city staff have the hardware, software, and support they need to serve our community effectively.
From troubleshooting complex system issues to assisting with budget planning and physical cabling, this position offers a dynamic mix of technical problem-solving and hands-on maintenance.
Key Responsibilities
* User Support: Provide top-tier help desk support (in-person and remote) for hardware, software, and system training.
* System Maintenance: Install, repair, and troubleshoot PC hardware, peripheral equipment, and network components.
* Infrastructure Support: Assist with cabling/wiring projects across various City buildings and support shared resource systems.
* Continuity: Serve as a backup for the IT Systems Architect and IT Specialist, and participate in an on-call rotation for evenings, weekends, and holidays.
2026 anticipated starting salary range is $38.24 - $41.17
2026 salary range is $38.24 - $49.49
* Provide installation of software applications, PC hardware, and system training.
* Provide technicalsupport to end users by analyzing, troubleshooting, and implementing solutions to a wide variety of computer system hardware and software issues.
* Provide help desk support for staff on system operational issues by phone or in person.
* Gain basic knowledge and understanding of systems maintained by the City and provide assistance when required.
* Assist in the development of the City's budget for the technology system needs and maintains a complete and current system inventory.
* Communicate with vendors/consultants when needed to resolve issues.
* Provide input on products, services, and vendors to meet the computing needs of the organization.
* Assist with cabling and wiring functions for information systems at various City buildings.
* Perform other duties as apparent or assigned.
* Provide on-call coverage evenings, weekends, and holidays for IT related issues.
Relationships and Contacts
Under the general supervision of the IT Manager, the IT Technician:
* Provides technical assistance to city staff; responding to equipment/system problems in a timely manner to effectively resolve problems which occur by the system or the user.
* Must be capable of communicating and maintaining effective working relationships with coworkers, end users, and vendors.
Knowledge/Skills/Abilities
* Knowledge of principles and practices in computer hardware and software, network, and telecommunication systems. Ability to explore and learn new technology.
* Ability to support both desktop and shared resource systems.
* Ability to repair, replace, and install equipment as needed.
* Ability to listen to others for understanding of their needs and situations and communicate effectively, both orally and in written form, to assure quality applications development for the City of Lakeville.
Physical Requirements and Working Conditions
* This work requires the occasional exertion of up to 100 pounds of force;
* Work regularly requires using hands to finger, handle or feel and repetitive motions, frequently requires sitting and speaking or hearing and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting;
* Work has standard vision requirements;
* Vocal communication is required for expressing or exchanging ideas by means of the spoken word;
* Hearing is required to perceive information at normal spoken word levels;
* Work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm's length, operating motor vehicles or equipment and observing general surroundings and activities;
* Work is generally in a quiet location (e.g. library, private offices).
* Two-year degree or certificate in computer operations, information systems or related field.
* Three years related work experience.
* Experience in multiple platforms; Windows, and DOS. Linux and Unix experience desired.
* Valid driver's license.
* Must be able to successfully clear a criminal background check.
PREFERRED QUALIFICATIONS:
* Microsoft Certification.
* Experience of Cisco networking equipment.
* Experience of VMWare.
* Experience with mobile wireless equipment.
* Experience with police video equipment and software (i.e. body cameras, video recording and storage, evidence documentation systems, ticket writer, etc.)
The City of Lakeville is an equal opportunity employer.
$38.2-41.2 hourly 14d ago
IT Technician - Lakeville
Minnesota City Jobs
Technical support technician job in Lakeville, MN
The City of Lakeville is seeking a versatile and proactive IT Technician to join our IT team. In this role, you will be the "boots on the ground" for our digital infrastructure, ensuring that city staff have the hardware, software, and support they need to serve our community effectively.
From troubleshooting complex system issues to assisting with budget planning and physical cabling, this position offers a dynamic mix of technical problem-solving and hands-on maintenance.
Key Responsibilities
User Support: Provide top-tier help desk support (in-person and remote) for hardware, software, and system training.
System Maintenance: Install, repair, and troubleshoot PC hardware, peripheral equipment, and network components.
Infrastructure Support: Assist with cabling/wiring projects across various City buildings and support shared resource systems.
Continuity: Serve as a backup for the IT Systems Architect and IT Specialist, and participate in an on-call rotation for evenings, weekends, and holidays.
To apply: ****************************************************************************************** OpportunitiesJobs
$38k-71k yearly est. 10d ago
IOT Network Field Technician
Procellis Technology
Technical support technician job in Minneapolis, MN
Join Procellis Technology, Inc. - A Twin Cities Top Workplace! Why Choose Procellis?
We offer a positive, collaborative, and inclusive culture where every team member is valued. Procellis is proud to be recognized as a top workplace in the Twin Cities.
Our Comprehensive Benefits Package Includes:
Time Off:
2 weeks of Vacation in your first year.
10+ paid Holidays.
48 hours Sick and Safe Leave.
Financial & Retirement:
401(k) employer matching.
HSA employer-contributions.
Health & Wellness:
Medical Insurance.
Dental Insurance.
Vision Insurance.
Elective Health Benefits.
IOT Network Technician
This position is focused on a large, vehicle-based IoT deployment throughout the Twin Cities, offering excellent opportunities for advancement and training.
Job Summary & Primary Responsibilities:
As an IoT Network Technician, you will be crucial in ensuring the continuous operation and compliance of a major vehicle-based IoT network.
The required shift for this role is 1:00 PM to 9:00 PM.
FLSA Classification: Non-Exempt
Position Type: Full time.
Expected Hours of Work: 40 hours a week, or as needed to complete job duties.
Remote/Hybrid eligible: no
Physical Demands: Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist. Maximum unassisted lift - 50 pounds, Average lift less than 20 pounds.
Work Environment: Working on large vehicles at site indoors or outdoors, at base for testing.
Maintenance & Calibration: Perform scheduled network maintenance, calibration, routine testing, and inspection of devices according to Client specifications.
Installation: Testing and Deploying new IoT devices on large vehicles.
Troubleshooting & Remediation: Conduct basic troubleshooting, follow-up on remediation activities, and identify equipment failures or system calibration errors.
Reporting & Communication: Ensure timely daily reports and maintain clear communication with team leads/supervisors to promptly address any equipment, hardware, or software issues.
Travel: This role requires 90% daily travel to client sites within the Twin Cities metro area, utilizing one of Procellis Technology's vehicles.
Key Daily Tasks:
Examine and evaluate electronic equipment using diagnostic tools.
Report equipment failures and create corresponding work orders.
Interact with internal teams to pinpoint existing equipment problems.
Assist in the installation and setup of technology services.
Ensure the highest quality of equipment and circuit installations.
Complete all daily required tasks at assigned network locations.
Required Job Qualifications:
•Ability to assemble and perform maintenance functions on IoT equipment
•Strong computer skills
•Trade-specific tooling, including hand and pneumatic tools
•Excellent customer service skills
•Strong oral and written communication skills
•Strong organizational skills
•Exceptional customer service skills
•Time management skills
•Excellent mechanical skills
•Can work well within a team and/or independently
•Must have a valid driver's license and a clean driving record
•Can pass a pre-hire drug screen and a criminal background check
Note: This position requires 2-3 years of IOT experience.
****Must be authorized to work in the US, this position is not a facility for OPT/CPT candidates.****
Job Offer is contingent on passing both a standard Background check and Drug Screening.
$45k-63k yearly est. 8d ago
Entry‑Level IT Repair Technician (Apple, Chromebook & PC)
Gophermods
Technical support technician job in Minneapolis, MN
Pay: $16-$21 per hour (experience‑based) +
performance bonuses
+commissions
Job Type: Full time and Part time
Schedule: Monday-Friday, Day shift, No nights, No weekends (7:00am-3pm / 8:00am-4pm)
Why You'll Love This Role
Be home for dinner: steady weekday daytime schedule
Company-paid CompTIA A+, Network+, Security+ certification pathway
Clear promotion ladder to Senior Tech, Team Lead, and Education Ops Manager
14 PTO days + option for 2 additional weeks unpaid + paid major holidays
50 % employer-paid medical, dental, vision + 4 % 401(k) company match
Disability: Short‑ and long‑term coverage included.
Support local schools & businesses while working with the latest Apple, Chromebook, Surface and Windows devices
Launch your career in tech with a hands‑on IT technician role at Gophermods! If you're a beginner IT technician or IT career starter looking for paid training, this entry level IT job is for you to gain hardware repair technician experience. You'll learn diagnostics, troubleshooting, screen replacement, battery replacement, component replacement, and full laptop/desktop repair workflows across Apple (MacBook and iPad), Chromebook, Windows laptop and Microsoft Surface, and desktop repair.
What You'll Do
Repair & Refurbish: Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops. Perform screen, battery, and component replacements, as well as full device refurbishments.
Education & Business Projects: Support K-12 districts and business clients with device repair, device fleet management, and large-scale deployments.
Provision & Deploy: Configure, image, and deploy devices with white-glove care and enterprise-level precision for managed device services.
Logistics & Asset Care: Assist with IT logistics, parts handling, and asset management. Maintain accurate documentation, ticketing, and invoicing in company systems.
Teamwork & Efficiency: Keep a clean, safe, and organized workspace, and collaborate with teammates to streamline repair workflows and meet evolving client needs.
Training & Certifications (Paid)
Paid IT training with hands‑on computer technician training from day one-learn how to learn IT and learn computer repair the right way.
Clear IT pathway with IT skills development: grow from electronics and hardware technician to senior roles which include Team Lead and Education Operations Manager.
You'll Thrive Here If You…
Want a hands‑on job in a collaborative team environment with a people‑first culture and real growth opportunities.
Communicate clearly, stay organized, and can lift up to 35 lbs.
Are excited about a tech job that blends computer services and electronics services for the community.
About Gophermods & Our Clients
Gophermods is a Minnesota IT solutions company delivering IT, computer, and electronics services across the Twin Cities. We specialize in managed IT services for schools, business IT support, white glove provisioning, device configuration, device deployment, IT logistics, and IT asset management-with a strong foundation in device repair that started in the retail space.
Areas that we service: Minnesota / Twin Cities-Minneapolis, Saint Paul, Bloomington, Richfield, Edina, Roseville, Eagan.
How to Apply
Click Apply Now. Quick phone screen, then a couple of on‑site meetings to see the workspace and meet the team.
$16-21 hourly Auto-Apply 60d+ ago
Client Services Tech 1
Environmental Science 3.7
Technical support technician job in Minneapolis, MN
Shift:
Monday through Friday, 1:00 PM - 10:00 PM
Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
This is a full-time, onsite Client Services Tech 1 position located in Minneapolis, MN, Monday - Friday, 1:00 p.m. - 10:00 p.m.
Compensation: $18.00 per hour
Make an impact. Build a career.
At Pace , we're committed to continuously moving science forward; to innovate and advance sustainable practices that improve the health and safety of our communities and lives. Ask any of us, and you'll hear the same thing repeated again and again: we work here because what we do positively impacts the world.
If you're curious, driven and inspired by the idea of doing important work with real-world impact, there's no better place to build your career.
Find your place at Pace
Join us as a Client Service Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace .
What you'll do
Coordinate and perform sample-related activities, including shipping and receiving, processing, and administration
Maintain and update appropriate documentation and databases
Participate in training on fundamental lab support policies, programs, and practices
What you'll bring
High school diploma or equivalent
Experience in a laboratory or environmental testing setting is preferred, but not required
Ability to perform work in a lab or office setting, remain standing for long periods, work around strong smells, and wear personal protective equipment while handling samples (e.g., lab coat, safety glasses and gloves; all PPE provided by Pace ).
What we promise
Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement
Opportunities to build a rewarding career
An inclusive culture that stands for integrity, innovation and growth
PHYSICAL/MENTAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a lab and office setting, use standard office and lab equipment and stamina to sit for extended periods of time; exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.
WORKING ENVIRONMENT:
Work is performed in a lab and office setting. Work is subject to chemicals, fumes, gases, noxious odors, and related items in a lab setting.
Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$18 hourly Auto-Apply 6d ago
Information Technology Professional (IT Support) (Minneapolis)
Us Navy 4.0
Technical support technician job in Minneapolis, MN
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$62k-83k yearly est. 1d ago
Help Desk Technician
Premium Waters 4.3
Technical support technician job in Minneapolis, MN
We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you!
Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technicalsupport requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills.
Compensation: $22 - $26 hourly rate
Benefits include:
Medical and Prescription Drug with a Company Vision Program
Dental
A generous PTO program
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
Onsite wellness coaching and physical therapy
Responsibilities include:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Handle Tier 1 helpdesk escalations through a ticketing system
Follow up on outstanding requests and ensure timely resolution
Create accounts and configure hardware as part of on-boarding process
Manage and monitor internal assets to ensure accurate inventory records
Support administration of phone system
Support audio and video equipment in conference rooms
Write training manuals as needed
Other duties may be added and/or assigned as needed
Qualifications and Skills:
Windows 10 and 11, Office 365
Active Directory maintenance and user support
Window based device such as laptops, workstations, printers, scanners, etc.
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP and VPN
File server knowledge
Microsoft certifications a plus
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
2 years+ experience working in a Microsoft Windows environment
$22-26 hourly Auto-Apply 11d ago
Decision Science Manager, Services and Support
Best Buy 4.6
Technical support technician job in Richfield, MN
At Best Buy, we believe great experiences start with great insights. As a Decision Science Manager on our Strategic Analytics team, you'll help reimagine how we understand, measure, and improve Best Buy's omnichannel customer-facing experiences (Digital, Category, Services, and Support).
This role is a unique opportunity to shape how we use data and advanced analytics to influence Services & Support business strategy, identify key experience drivers, and bring a more holistic view of value to our decision-making. You'll work closely with partners across the enterprise to turn complex data into actionable insights that help improve how we serve millions of customers every day.
This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What you'll do
Use advanced analytics-including predictive modeling, segmentation, and multivariate analysis-to uncover/predict the effectiveness of our Services Strategy
Build data-driven frameworks that help teams understand the impact of customer experience on business outcomes
Design and implement analytic strategies to assess the value of our Services offerings across business lines and customer journeys
Translate complex analysis into simple, compelling stories that drive action and strategy at the leadership level
Manage analytics projects that will require engagement and influence of cross-functional teams.
Create presentation-ready material utilizing tools such as Tableau, Power BI, and Microsoft Office.
Create and package deliverables for clients in a non-technical, easy to understand manner.
Provide work direction, coaching and development to one direct report employee.
Basic qualifications
4+ years of experience in analytics, decision science, or data science
2+ years of direct or indirect managerial or leadership experience
2+ years using statistical programming language like SQL, Python, R
2+ years using data visualization tools like Tableau, Looker, or Power BI
2+ years experience in predictive modeling, experiment design, and multivariate analysis
2+ years experience translating analytics into business insights and influencing strategic decisions
Bachelor's degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Sciences, or similar field with quantitative rigor
Preferred qualifications
Experience working with Services/Supply Chain data, Customer Care (Call Center), NPS, or customer journey analytics
2 or more years' experience presenting to all levels of an organization
2 or more years' experience with cloud data analytics/engineering
Master's Degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Sciences, or similar field with quantitative rigor
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
$79k-98k yearly est. 4d ago
desktop support
Artech Information System 4.8
Technical support technician job in Eagan, MN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hi ,
If you are interested please call back **************or share your best time to reach you
Job Title: Desktop Support Representative Distributed Client Services
Location: Eagan, MN
Duration: 12 + Months (with possible extension)
Skills Overview
Deskside Support Tech. Must be experienced in DESKSIDE support
·
Win7/Win XP OS support
. Troubleshooting
·
Office 2003/2007/2010 support
·
Executive end user trouble shooting skills
·
Dell hardware
·
Break/Fix troubleshooting experience in larger corporate environments
Qualifications
share your resume
Additional Information
For more information, Please contact
Shubham
************
$43k-53k yearly est. 2d ago
IOT Network Field Technician
Procellis Technology Inc.
Technical support technician job in Minneapolis, MN
Job DescriptionJoin Procellis Technology, Inc. - A Twin Cities Top Workplace! Why Choose Procellis?
We offer a positive, collaborative, and inclusive culture where every team member is valued. Procellis is proud to be recognized as a top workplace in the Twin Cities.
Our Comprehensive Benefits Package Includes:
Time Off:
2 weeks of Vacation in your first year.
10+ paid Holidays.
48 hours Sick and Safe Leave.
Financial & Retirement:
401(k) employer matching.
HSA employer-contributions.
Health & Wellness:
Medical Insurance.
Dental Insurance.
Vision Insurance.
Elective Health Benefits.
IOT Network Technician
This position is focused on a large, vehicle-based IoT deployment throughout the Twin Cities, offering excellent opportunities for advancement and training.
Job Summary & Primary Responsibilities:
As an IoT Network Technician, you will be crucial in ensuring the continuous operation and compliance of a major vehicle-based IoT network.
The required shift for this role is 1:00 PM to 9:00 PM.
FLSA Classification: Non-Exempt
Position Type: Full time.
Expected Hours of Work: 40 hours a week, or as needed to complete job duties.
Remote/Hybrid eligible: no
Physical Demands: Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist. Maximum unassisted lift - 50 pounds, Average lift less than 20 pounds.
Work Environment: Working on large vehicles at site indoors or outdoors, at base for testing.
Maintenance & Calibration: Perform scheduled network maintenance, calibration, routine testing, and inspection of devices according to Client specifications.
Installation: Testing and Deploying new IoT devices on large vehicles.
Troubleshooting & Remediation: Conduct basic troubleshooting, follow-up on remediation activities, and identify equipment failures or system calibration errors.
Reporting & Communication: Ensure timely daily reports and maintain clear communication with team leads/supervisors to promptly address any equipment, hardware, or software issues.
Travel: This role requires 90% daily travel to client sites within the Twin Cities metro area, utilizing one of Procellis Technology's vehicles.
Key Daily Tasks:
Examine and evaluate electronic equipment using diagnostic tools.
Report equipment failures and create corresponding work orders.
Interact with internal teams to pinpoint existing equipment problems.
Assist in the installation and setup of technology services.
Ensure the highest quality of equipment and circuit installations.
Complete all daily required tasks at assigned network locations.
Required Job Qualifications:
•Ability to assemble and perform maintenance functions on IoT equipment
•Strong computer skills
•Trade-specific tooling, including hand and pneumatic tools
•Excellent customer service skills
•Strong oral and written communication skills
•Strong organizational skills
•Exceptional customer service skills
•Time management skills
•Excellent mechanical skills
•Can work well within a team and/or independently
•Must have a valid driver's license and a clean driving record
•Can pass a pre-hire drug screen and a criminal background check
Note: This position requires 2-3 years of IOT experience.
****Must be authorized to work in the US, this position is not a facility for OPT/CPT candidates.****
Job Offer is contingent on passing both a standard Background check and Drug Screening.
Job Posted by ApplicantPro
$45k-63k yearly est. 12d ago
Client Services Tech 1
Environmental Science 3.7
Technical support technician job in Minneapolis, MN
Shift:
Monday and Wednesday through Saturday, 10:00 AM - 7:00 PM
Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
This is a full-time, onsite Client Services Tech 1 position located in Minneapolis, MN, Monday and Wednesday - Saturday, 10:00 a.m. - 7:00 p.m.
Compensation: $18.00 per hour
Make an impact. Build a career.
At Pace , we're committed to continuously moving science forward; to innovate and advance sustainable practices that improve the health and safety of our communities and lives. Ask any of us, and you'll hear the same thing repeated again and again: we work here because what we do positively impacts the world.
If you're curious, driven and inspired by the idea of doing important work with real-world impact, there's no better place to build your career.
Find your place at Pace
Join us as a Client Service Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace .
What you'll do
Coordinate and perform sample-related activities, including shipping and receiving, processing, and administration
Maintain and update appropriate documentation and databases
Participate in training on fundamental lab support policies, programs, and practices
What you'll bring
High school diploma or equivalent
Experience in a laboratory or environmental testing setting is preferred, but not required
Ability to perform work in a lab or office setting, remain standing for long periods, work around strong smells, and wear personal protective equipment while handling samples (e.g., lab coat, safety glasses and gloves; all PPE provided by Pace ).
What we promise
Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement
Opportunities to build a rewarding career
An inclusive culture that stands for integrity, innovation and growth
PHYSICAL/MENTAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a lab and office setting, use standard office and lab equipment and stamina to sit for extended periods of time; exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.
WORKING ENVIRONMENT:
Work is performed in a lab and office setting. Work is subject to chemicals, fumes, gases, noxious odors, and related items in a lab setting.
Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$18 hourly Auto-Apply 9d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Bloomington, MN?
The average technical support technician in Bloomington, MN earns between $26,000 and $62,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Bloomington, MN
$40,000
What are the biggest employers of Technical Support Technicians in Bloomington, MN?
The biggest employers of Technical Support Technicians in Bloomington, MN are: