Technical support technician jobs in Brownsville, TX - 51 jobs
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Technical Support Representative - Onsite
Teleperformance 4.2
Technical support technician job in Brownsville, TX
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our Brownsville, Texas location.
Responsibilities
Your Responsibilities
As a TechnicalSupport Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
Provide front line, first level, technical assistance for consumers
Supporting Client specific high speed internet services delivering an exceptional customer experience
Resolve technical problems, within a fast paced, customer facing environment
Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.
Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
Demonstrate advanced product knowledge and he ability to solve customer issues.
Resolve customer issues on the first call as frequently as possible.
Open and manage trouble ticket system for user issues, Data Network, OS issues.
Be patient, courteous and friendly with customers at all times.
Demonstrate a positive attitude.
Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
Adhere to all work schedule assignments.
Abide by and support management directives and adhere to all TP policies.
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.
Key Competencies:
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
$27k-31k yearly est. Auto-Apply 8d ago
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COMMUNICATIONS/COMPUTER TECHNICIAN II
Cameron County 4.1
Technical support technician job in Brownsville, TX
Job Description
COMMUNICATIONS/COMPUTER TECHNICIAN II
MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS
Salary: 112 - $37,678.00 minimum salary
Purpose of Classification
Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment.
Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited.
Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy.
Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment.
Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data.
Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities.
Additional Functions
Performs other related duties as required.
Minimum Qualifications
High School Diploma or GED; supplemented by two (2) years of experience performing technicalsupport and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred.
ADA Compliance
Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam.
Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.
AA/EEO/MFD EMPLOYER
$37.7k yearly 27d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Brownsville, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$35k-48k yearly est. 21d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support technician job in Weslaco, TX
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$52k-73k yearly est. 28d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support technician job in Harlingen, TX
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-48k yearly est. 1h ago
IT Service Technician
Govcio
Technical support technician job in Harlingen, TX
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Harlingen, TX and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities
The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technicalsupport, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Recommend systems modifications to reduce user problems.
Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
Install operating system patches, upgrades etc. via SCCM Software Center
Provide remote support services for telework/home users.
Help ensure user applications work over VPN and/or Citrix.
Manage user relocation requests.
Ensure devices are properly encrypted.
Local On-Site Cabling.
Provide on-site support for enterprise groups such as the network and security operation centers.
Restart network equipment, including switches and routers as directed by enterprise networking.
Replace defective network equipment.
Wireless Services
Assist users with mobile communication devices.
Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
Asset Inventory Support
Assist with physical inventory as needed.
Assist with receiving and receipting property.
Disposal Preparation Support
Process computer equipment for disposal.
Ensure disposal policies are properly employed.
Ensure all devices are fully wiped of information before leaving the facility.
Video Conferencing and Audio/Video O&M
Troubleshoot system problems.
Work with support staff for remote troubleshooting and repairs.
Assist in setting up presentation devices and video conferencing units.
Support pre/post application releases.
Gather analyze, and report end-user support trends.
Assist tier 1 Service Desk with answering user calls.
Other duties as assigned.
Qualifications
Required Skills and Experience
High School with 0-3 years (or commensurate experience)
US Citizen
High degree of technical proficiency
Excellent problem-solving skills and analytical abilities
Preferred Skills and Experience
Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
Certification in Microsoft Operating Systems
Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
CompTIA Network+
CompTIA A+
CompTIA Server+
CompTIA Security+
Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
#ASG #NEON #NSS #TM #TMK
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range USD $53,040.00 - USD $53,040.00 /Yr.
$53k yearly Auto-Apply 7d ago
Desktop Support
Artech Information System 4.8
Technical support technician job in Harlingen, TX
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desktop Support Representative Onsite Support
Location: Farmers Branch, TX, Carrolton, TX
Duration: 1+ years
Job Description:
• Win7/Win XP OS support.troubleshooting
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments
Qualifications
share your resume with the best time to reach you or contact me on ************
Additional Information
For more information, Please contact
Shubham
************
$40k-56k yearly est. 1h ago
Technical Support Specialist (NDT Technician Level 2)
Bechtel Construction Services 4.5
Technical support technician job in Brownsville, TX
1. Must work in a confidential manner to ensure confidentiality of employee and project files. 2. Facilitates the efficient operation of departments by performing a variety of administrative and team-supporting role tasks. 3. Performs administrative duties and may in compose routine correspondence and coordinating activities.
4. Checks quality of own work.
5. May assist in coordinating meeting arrangements.
6. Understands the work scope and integrate priorities for the project.
7. Understands work priorities and schedules.
8. May supervise and coordinate the activities of other project support personnel.
9. Keeps abreast of project and department systems, services relevant to area of responsibility, and project process improvements, procedures, and practices.
10. Prepares documents, using standard word processing, spreadsheets, or other project databases, as needed, to support work activities.
11. Processes a variety of procedural steps in accordance with well-defined procedures and guidelines.
12. Assists with maintaining project databases within assigned department and may produce logs and reports.
13. Assists in gathering information, such as status reports, for project field supervisor(s) and other project personnel as requested.
14. Implements procedures and may train personnel in area of responsibility, including use of project automated systems.
15. May review and resolve daily project support tasks on the project.
16. Assists in collecting and providing information to support records compliance assessments.
17. Updates, maintains and tracks files within project tracking systems.
18. Assists in compiling, creating and maintaining project reports as directed by supervisor.
19. Must be punctual and maintain a dependable level of attendance in accordance to project work rules.
20. Adheres to all safety procedures.
- Conduct non-destructive testing (NDT) using various methods, including Penetrant Testing. (PT-Visible/Solvent), Magnetic Particle Inspection (MT-Visible Dry Powder) and Positive Material Identification Testing (PMI) in alignment with project specifications and industry standards (e.g., ASNT, API, AWS, ASTM).
- Interpret and evaluate test results, documenting findings in site welding database software and provide recommendations for further actions.
- Support quality control efforts by collaborating with engineering and construction teams to ensure compliance with safety and quality standards.
- Assist in training and mentoring junior technicians, providing guidance on NDT techniques and procedures.
- Maintain and calibrate NDT equipment to ensure accuracy and readiness for testing procedures.
- Participate in inspections and assessments, contributing to root cause analyses and corrective actions, as necessary.
- Always ensure adherence to safety protocols and regulatory requirements, promoting a culture of safety within the team.
- Prepare and maintain detailed records of test results, equipment maintenance, and compliance documentation.
**Qualifications:**
- High school diploma or equivalent required; technical certification in NDT preferred.
- Minimum of 3-5 years of experience in non-destructive testing, particularly in PT, PMI, and MT methodologies.
- Certification in PT, MT, and PMI from a recognized body (e.g., ASNT Level II or equivalent).
- Proficiency with NDT equipment and techniques, including familiarity with applicable codes, standards, and industry practices.
- Strong analytical and problem-solving skills, with the ability to interpret technical data accurately.
- Excellent communication skills, both verbal and written, with the ability to work collaboratively in a team environment.
- Detail-oriented with strong organizational skills, capable of managing multiple tasks efficiently.
- Ability to perform physically demanding tasks and work in varied environmental conditions.
**Additional Requirements:**
- Willingness to travel and work flexible hours as needed on site.
- A commitment to safety, quality, and continuous improvement.
- Previous industrial field experience is a plus.
**Benefits:**- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and inclusive work environment that values diversity.
If you are a qualified technician looking to contribute to a groundbreaking LNG project in a rewarding and challenging role, we encourage you to apply.
**Application Process:**
Please submit your resume and cover letter detailing your experience and qualifications for the Level II PT, PMI, MT Technician position directly through our Bechtel careers page.
Bechtel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$74k-114k yearly est. 7d ago
Entry Level Computer Technicians
Smartech
Technical support technician job in Pharr, TX
SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position.
When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume!
Key Responsibilities/Outcome:
IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN-MEDFORD, OR
WHAT WE DO:
Hardware Replacement/Repair: Desktops, Laptops, Servers, Printers, and POS systems.
Why Join Us?
Do you prefer to focus on hardware components instead of software issues or endless password reset tickets? Do you have experience tinkering with devices, computers, or laptops? Here you will have the freedom to decide how busy you can be and how much money you want to make. Our customers come from all backgrounds: You may be fixing a computer in a home or office setting. Successful candidates start their day at home, checking their queue and contacting clients before heading out to pick up components and travel to client locations. Normal coverage area is 100 miles radius of parts pick up.
Job Expectation:
Complete and pass Client Certifications within 3 days.
Good Time Management you will be traveling to client locations to repair equipment.
Laptop/Desktop Hardware experience.
Have your own Tools and ESD protection.
Use Computer/Mobile to receive and manage repair requests.
Access to client training site.
Basic Qualifications:
Must be legally authorized to work in the United States.
Must have a valid driver's license and vehicle.
Must be able to pass required certifications.
Must have computer hardware experience.
Must have own tools
Working Place: Pharr, TX, United States Department : Unisys
$35k-48k yearly est. 60d+ ago
Client Support Associate
FCS 4.8
Technical support technician job in Brownsville, TX
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$37k-54k yearly est. Auto-Apply 60d+ ago
Broadband Network Specialist
City of Pharr 3.4
Technical support technician job in Pharr, TX
Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele.
Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today!
What's your day like?
As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technicalsupport to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems.
Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents.
Requirements for this Broadband Network Specialist job
To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments.
Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment.
This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure.
Knowledge and skills required for the position are:
Must be knowledgeable on the practices and principles of fiber to the home/premise networks.
Knowledge of implementing managing and monitoring local and wide area networks.
Knowledge of implementing managing and monitoring wireless networks.
Knowledge of network diagnostic tools and in broadband ISP networks.
Capable of working in a fast-paced environment and effectively manage tasks/projects.
Proficient in computer software such as Microsoft Word, PowerPoint, Excel.
Must be customer-service oriented, always have a customer friendly attitude and professional appearance.
Skill in effectively using job related networking equipment.
Skill in effectively using job related diagnostic equipment.
Make your move
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
$42k yearly 60d+ ago
Communications/Computer Technician II
Cameron County 4.1
Technical support technician job in Brownsville, TX
MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS
Salary: 112 - $37,678.00 minimum salary
Purpose of Classification
Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment.
Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited.
Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy.
Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment.
Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data.
Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities.
Additional Functions
Performs other related duties as required.
Minimum Qualifications
High School Diploma or GED; supplemented by two (2) years of experience performing technicalsupport and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred.
ADA Compliance
Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam.
Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.
AA/EEO/MFD EMPLOYER
$37.7k yearly 55d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support technician job in Harlingen, TX
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$52k-73k yearly est. 28d ago
Desktop Support
Artech Information System 4.8
Technical support technician job in Harlingen, TX
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desktop Support Representative Onsite Support
Location: Farmers Branch, TX, Carrolton, TX
Duration: 1+ years
Job Description:
• Win7/Win XP OS support.troubleshooting
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments
Qualifications
share your resume with the best time to reach you or contact me on ************
Additional Information
For more information, Please contact
Shubham
************
$36k-46k yearly est. 60d+ ago
Client Support Associate
FCS 4.8
Technical support technician job in Los Fresnos, TX
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$37k-54k yearly est. Auto-Apply 60d+ ago
Broadband Network Specialist
City of Pharr (Tx 3.4
Technical support technician job in Pharr, TX
Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele.
Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today!
What's your day like?
As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technicalsupport to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems.
Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents.
Requirements for this Broadband Network Specialist job
To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments.
Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment.
This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure.
Knowledge and skills required for the position are:
* Must be knowledgeable on the practices and principles of fiber to the home/premise networks.
* Knowledge of implementing managing and monitoring local and wide area networks.
* Knowledge of implementing managing and monitoring wireless networks.
* Knowledge of network diagnostic tools and in broadband ISP networks.
* Capable of working in a fast-paced environment and effectively manage tasks/projects.
* Proficient in computer software such as Microsoft Word, PowerPoint, Excel.
* Must be customer-service oriented, always have a customer friendly attitude and professional appearance.
* Skill in effectively using job related networking equipment.
* Skill in effectively using job related diagnostic equipment.
Make your move
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
$42k yearly 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support technician job in Edinburg, TX
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$52k-73k yearly est. 28d ago
COMMUNICATIONS/COMPUTER TECHNICIAN II
Cameron County, Tx 4.7
Technical support technician job in Brownsville, TX
MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $37,678.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment.
Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited.
Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy.
Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment.
Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data.
Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities.
Additional Functions
Performs other related duties as required.
Minimum Qualifications
High School Diploma or GED; supplemented by two (2) years of experience performing technicalsupport and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred.
ADA Compliance
Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam.
Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.
AA/EEO/MFD EMPLOYER
$37.7k yearly 56d ago
Client Support Associate
FCS 4.8
Technical support technician job in Weslaco, TX
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$37k-54k yearly est. Auto-Apply 60d+ ago
Broadband Network Specialist
City of Pharr 3.4
Technical support technician job in Pharr, TX
Job Description
Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you'll enjoy a role that is not only rewarding but also vital to our city's growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele.
Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don't miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today!
What's your day like?
As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technicalsupport to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems.
Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents.
Requirements for this Broadband Network Specialist job
To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments.
Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software-particularly Microsoft Word, PowerPoint, and Excel-is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment.
This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure.
Knowledge and skills required for the position are:
Must be knowledgeable on the practices and principles of fiber to the home/premise networks.
Knowledge of implementing managing and monitoring local and wide area networks.
Knowledge of implementing managing and monitoring wireless networks.
Knowledge of network diagnostic tools and in broadband ISP networks.
Capable of working in a fast-paced environment and effectively manage tasks/projects.
Proficient in computer software such as Microsoft Word, PowerPoint, Excel.
Must be customer-service oriented, always have a customer friendly attitude and professional appearance.
Skill in effectively using job related networking equipment.
Skill in effectively using job related diagnostic equipment.
Make your move
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
Job Posted by ApplicantPro
$42k yearly 28d ago
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How much does a technical support technician earn in Brownsville, TX?
The average technical support technician in Brownsville, TX earns between $25,000 and $71,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Brownsville, TX