Technical support technician jobs in Canton, OH - 259 jobs
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Hiretech Group 3.5
Technical support technician job in Bedford, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh.
Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner.
Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-65k yearly est. 4d ago
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Computer Field Tech Position-Youngstown/ Boardman, OH
BC Tech Pro 4.2
Technical support technician job in Youngstown, OH
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 12d ago
Information Technology Support Specialist
Schwebel Baking Company 3.9
Technical support technician job in Youngstown, OH
Are you looking for an excellent opportunity in the field of Information Technology? We have a great position at a well-known, consumer packaged goods company for an entry-level person. This is an exciting role to contribute and learn at the same. We have many technology initiatives to ensure our fresh baked products get to shelves and ultimately your table every day.
General Position Summary:We are seeking an entry-level IT Support Specialist to join our IT team in support of all Schwebel's business and technology needs. The person in this role will be responsible for the installation, repair, maintenance, and support of Company's computer hardware and software, networking/communications, and peripheral equipment. Working both independently and as part of a team is crucial in this position to efficiently handle various tasks and collaborate effectively with the IT Department.
What can you expect? Our IT team needs a focused individual to engage all levels with a variety of technology tasks. This is a hands-on role, interfacing with all levels of the organization, and partnering with the other IT team members. This position works for the Director of IT.
Your Day to Day:
Provide IT support to end users, resolving user requests and completing tasks in a timely manner.
Manage Microsoft Office 365 Exchange.
Assist/configure and install desktop (or laptop) applications as needed.
Configure, manage, and troubleshoot company Apple and Android mobile devices, including cell phones and tablets.
Evaluate and recommend hardware and software solutions; perform software and hardware installations, configurations, repair, and upgrades.
Provide technical and administrative support for company phone systems, voicemail, and all related equipment.
Manage company route accounting Mobile devices using Knox (MDM) software.
Install/support and manage the company POS system including software, computers, and credit card terminals.
Manage/support Company shipping department finger scanners and mobile devices.
Install/support company TVs and Camera systems.
Perform computer room operation on an IBM ISeries once a week and during vacation fill in.
Maintain IT asset lists and maintenance logs.
Assist in preparation of technical documentation; Provide user instructions.
What We're Looking For:
Bachelor's degree in computer science, Information Technology or other related field.
Experience in an office environment, preferably in a manufacturing company
Thorough understanding of Windows 7, 10, 11 operating systems.
Demonstrate work experience configuring PC's, printers, networks, and related troubleshooting.
Working Knowledge on configuring Routers.
Effectively communicate with non-technical persons, both oral and written
Ability to flex shifts where needed in addition to weekends as needed.
Other Capabilities and Requirements:
This role works in both an office and plant environment.
Must be able to work in and around operating equipment in a manufacturing environment.
Must be able to stand, walk, and sit for a combined 8 or more hours a day.
Must be able to lift, push, pull or otherwise transport up to 50 pounds occasionally.
Ability to work from/travel to remote locations as needed.
The schedule is Monday through Friday with rotating every other Wednesday and Saturday. (Excluding vacation fill in).
After hour on call approximately every 4 wks.
Why Schwebel Baking Company?
Schwebel's has a great, 100+ year legacy and is carving a path for an amazing future. Our mission is:
Schwebel Baking Company is committed to excellence in nourishing our consumers, customers, and employees through the delivery of great tasting, certified high quality baked foods to your table, while upholding the highest standards of trust, integrity, and leadership that we have for over 100 years.
Our values include: Trust, Collaboration, Excellence, and, Innovation. The entire leadership team is committed to these values and the person in this position will be a role model in delivering.
We have a great benefit package including medical, dental, vision, retirement with company match.
$35k-61k yearly est. Auto-Apply 1d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Canton, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-41k yearly est. 13d ago
IT Support Specialist
Layerzero Power Systems
Technical support technician job in Aurora, OH
LOCATED IN AURORA, OHIO***
About Us
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure an uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: IT Support Specialist
The IT Support Specialist provides Tier 1 and Tier 2 technicalsupport across the organization, ensuring that employees have reliable access to the hardware, applications, and systems they need to perform at their best. This role works hands-on with Windows devices, Microsoft 365, enterprise applications, networking basics, and manufacturing-floor tools.
This is a great opportunity for someone early in their IT career who thrives in a fast-paced environment, enjoys solving technical problems, and takes pride in providing excellent service.
Key Responsibilities:
End-User Support
Provide Tier 1 & Tier 2 support for desktops, laptops, mobile devices, and corporate applications.
Troubleshoot issues involving connectivity, user identity/access, device performance, and software errors.
Support both office employees and manufacturing-floor personnel.
System Setup & Configuration
Set up and configure Windows devices, printers, user accounts, MFA/security tools, and standard apps.
Assist new hires with workstation setup and onboarding support.
Application & System Support
Assist with ERP system support and enhancements.
Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and general business applications.
Participate in new system rollouts, upgrades, and implementation projects.
Ticketing & Documentation
Log, track, and resolve support tickets according to defined SLAs.
Maintain accurate documentation, device lifecycle records, and asset inventory.
Report recurring issues to the IT team to drive long-term solutions.
Operational Support
Assist with hardware imaging, network troubleshooting, and basic IT maintenance tasks.
Support IT initiatives and contribute to continuous improvement of support processes.
Qualifications:
Required
1-4 years of IT support, help desk, or service desk experience.
Strong troubleshooting abilities across hardware, software, and networks.
Excellent communication and customer service skills.
Hands-on experience with:
Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)
Windows operating systems
Basic networking (DNS, DHCP, Wi-Fi, VPN)
Ability to support manufacturing-floor technology and work onsite as needed.
Preferred
Experience with ERP systems, ticketing platforms, or endpoint management tools.
Exposure to Active Directory or Azure AD.
Knowledge of IT asset management practices.
Education
Associate degree or higher in Information Technology, Computer Science, or a related field preferred.
Equivalent hands-on experience will be considered in lieu of a degree.
Industry certifications are a plus, including:
CompTIA A+, Network+, Security+
Microsoft 365 Fundamentals (MS-900)
Microsoft Certified: Modern Desktop Administrator Associate
Who Thrives in This Role
Someone who loves solving problems and helping people
Someone who communicates clearly and stays calm under pressure
Someone who is eager to learn and grow in an enterprise IT environment
Someone who takes initiative and follows through
What We Offer:
Competitive pay with performance incentives
100% company-paid medical, dental, and vision
401(k) with company match
3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You Will Love Working with Us:
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
Salary Description $85,000 to $114,00
$85k-114k yearly 38d ago
Integration System Support Specialist
Northwest Hardwoods 4.0
Technical support technician job in Beachwood, OH
NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.
The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.
NWH is seeking a qualified Application Systems Support Specialist to join our IT team. This position will focus on the development and support of internal and third-party applications to facilitate efficient data flow and operational continuity. Preferred experience includes SQL Server, SSIS, SSRS, SSMS, Secure File Transfer (sFTP), SmartConnect, SmartPost, and API-based solutions. This role requires close collaboration with both internal teams and external partners.
Key Responsibilities
* Actively monitor and address issues promptly to reduce system downtime
* Develop, configure, implement, and support integrations connecting internal business applications with external partner systems
* Provide Level 1 and 2 support for in-house and third-party applications, data pipelines, and systems integrations
* Build, manage, and document API integrations (REST, SOAP, JSON XML), including authentication methods (OAuth, API keys, Pgp keys, etc.)
* Collaborate with business and IT teams to collect requirements and convert them into scalable integration solutions
* Ensure application system integrations comply with performance, security, and compliance standards
* Maintain comprehensive documentation of data flows, system mappings, and integration processes
* Support system upgrades and migrations by ensuring compatibility and continuity of integrations
Qualifications
* 3-5 years of demonstrated experience managing complex system integration projects
* Bachelor's degree preferred
* Strong SQL skills
* Understanding of data transformation and mapping techniques
* Experience using SQL to validate, test, and troubleshoot integration data flows
* Strong knowledge of API development, management, and testing including authentication methods
* Skilled and experienced in scripting or programming languages such as C#, Python, or PowerShell
* Hands-on experience with SQL Server Integration Services, SmartConnect, SmartPost (or similar integration platforms)
* Working knowledge and experience with Windows server and cloud environments
* Ability to identify, analyze, and resolve problems with clear and effective communication
* Familiarity with manufacturing ERP or financial systems integrations (e.g., Microsoft Dynamics GP, Epicor, or similar platforms.)
Preferred Skills
* Knowledge of EDI transactions and other B2B integration protocols
* Familiarity with data governance and security best practices
* Knowledge of integration design patterns and best practices
* Familiarity with version control systems (Git) and CI/CD pipelines
* Understanding of manufacturing processes and industry-specific data flows
* Ability to manage and prioritize multiple tasks and projects in a dynamic manufacturing environment
NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
$58k-77k yearly est. 13d ago
Transcription Technology Support Specialist (Contracted)
E-Typist
Technical support technician job in Stow, OH
and does not require you to move or relocate before hire.** Company Overview: E-Typist, Inc. is a forward-thinking and remote-friendly business that leverages cutting-edge technologies, including Office 365, OneDrive, Slack, SharePoint, and transcription software, to enhance collaboration and productivity. We are seeking a highly skilled and customer-focused Transcription Technology Support Specialist to join our team. This role is ideal for individuals who thrive in a dynamic, remote work environment and are passionate about providing top-notch technicalsupport in the field of transcribing.
Position Overview: As a Transcription Technology Support Specialist at E-Typist, Inc., you will be a key player in ensuring seamless operation and user satisfaction with our technology stack including equipment used for legal and general transcription. Your primary responsibilities will include troubleshooting technical issues, providing user support, and maintaining the functionality of essential tools such as Office 365, OneDrive, Box, Slack, SharePoint, and transcription software and equipment.
Key Responsibilities:
User Support:
Provide remote technicalsupport to end-users, addressing inquiries and resolving issues including but not limited to Office 365, OneDrive, Box, Slack, SharePoint, and transcription software and equipment
Assist users with account setup, configuration, and access permissions.
Troubleshooting:
Diagnose and troubleshoot software and hardware issues, ensuring quick and effective problem resolution.
Collaborate with software providers to escalate and resolve complex technical issues.
Training and Documentation:
Develop and deliver user training sessions on the effective use of our technology stack.
Create and maintain comprehensive documentation for common issues and solutions.
Collaboration Tools Management:
Administer and maintain Slack channels, ensuring proper access, organization, and integration with other tools.
Manage SharePoint sites and permissions to facilitate efficient collaboration.
Software Integration:
Ensure seamless integration and functionality between various software applications, including transcription software.
Security and Compliance:
Implement and enforce security best practices for remote users, with a focus on data protection and compliance.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience in technicalsupport roles, preferably in a remote work setting.
Proficient in troubleshooting issues related to Office 365, OneDrive, Box, Slack, SharePoint.
Experienced with transcription software and related equipment.
Strong understanding of remote collaboration tools and their configurations.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a remote team environment.
$37k-65k yearly est. Auto-Apply 5d ago
IT Support Specialist
Careers Opportunities at AVI Foodsystems
Technical support technician job in Warren, OH
AVI Foodsystems is looking for an energetic and optimistic team member to immediately hire to fill the role of Full-time IT Support Specialist at our Headquarters location in Warren, OH. This is not a remote position and is required to be on-site working Monday - Friday, dayshift.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
The IT Support Specialist plays a critical role in assisting team members with procedural and operational challenges related to IT hardware, software, products, and services. This position requires a proactive approach to identifying and resolving recurring issues, with a strong emphasis on trend analysis and continuous improvement.
Working in close collaboration with Systems Administrators, Developers, and other IT personnel, the IT Support Specialist contributes to the development of long-term solutions aimed at reducing the frequency and impact of technical problems across the organization.
Major Duties and Responsibilities:
Responsibilities include (but are not limited to):
All IT Support Responsibilities:
Provide technicalsupport for over 350 local users and 1,700 remote users, ensuring seamless operations across diverse environments
Document all issues, troubleshooting steps, and resolutions in real time using a centralized support ticketing system
Maintain an accurate inventory of technology assets, including hardware, software, and licensing compliance
Independently research and interpret user manuals to identify solutions for complex technical issues
Prioritize, diagnose, and resolve hardware and software issues related to computers, printers, peripherals, and telecommunication equipment
Offer expert support for Windows OS, Microsoft Office Suite, Active Directory, and various commercial and proprietary applications
Manage and troubleshoot networked multifunction devices, including printing, scanning, and faxing capabilities
Collaborate with vendor support teams such as Dell, HP, Xerox, Microsoft, Juniper, and specialized software providers
Provide technical assistance for Point of Sale (POS) systems
Conduct follow-ups on resolved tickets to ensure user satisfaction and issue closure
Participate in structured cabling and wiring projects as needed
Set up and support technology for presentations and meetings
Strive to resolve issues on the first contact, minimizing the need for escalation
Escalate unresolved or specialized issues to appropriate IT teams
Perform software installations and upgrades on end-user devices
Willing to travel up to 10%, including occasional overnight stays
IT Support Specialist Responsibilities:
Conduct thorough analysis of support tickets to identify recurring patterns and root causes. Regularly present findings to management, along with actionable recommendations to permanently resolve or mitigate issues.
Collaborate closely with IT teams and leadership to design and implement cost-effective, sustainable solutions for strategically significant challenges. Take an active role in the development and execution of these solutions where appropriate.
Advocate for end users by prioritizing issues based on impact and severity, ensuring that resolutions align with the greatest overall benefit to the organization.
Partner with management to establish and refine support procedures and guidelines, with a focus on enhancing service quality and operational efficiency.
Requirements Qualifications:
The role requires demonstrated experience in troubleshooting hardware, software, and network issues, or equivalent education and training. Prior customer service experience or training is highly advantageous.
Strong interpersonal skills are essential. The individual must communicate with users in a respectful and effective manner, adapting their language to suit the user's technical proficiency whether technical or non-technical without sounding condescending.
A minimum of three years in an IT support role within a corporate environment is required. Proven experience in resolving IT-related issues in a professional setting is essential.
Skills:
Demonstrates a proactive approach to learning and adapting to emerging technologies across multiple platforms
Possesses excellent verbal and written communication skills for effective support via phone, in-person, and email
Strong interpersonal skills with the ability to build positive working relationships
Benefits:
AVI offers:
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$37k-66k yearly est. 17d ago
IT Support Specialist
Parkway Auto Group
Technical support technician job in Dover, OH
Part Time
Parkway Auto Group is currently looking for an IT Support Specialist to join our team.
Skills:
2+ years of experience working in technicalsupport.
Strong knowledge of computers, security, networks, printers, and systems administration.
Strong analytical and problem-solving skills, on the spot problem solving
Responsibilities
Reporting to the Manager of IT, the IT Support Specialist is responsible for responding to tickets related to hardware and software, managing accounts and device records, and coordinating equipment distribution.
The IT Support Specialist will work collaboratively across departments to meet all IT needs.
As part of this role, you should expect these responsibilities to be a part of your day-to-day:
Triage and respond to tickets.
Remotely support and troubleshoot hardware and software.
Communicate via ticketing system, virtual meetings, phone, email, and chat.
Printer Maintenance and repair
Configuration of New Computers and Hardware
Manage user accounts, licenses, and devices.
Coordinate the distribution of company equipment.
Create and maintain documentation on our knowledge bases.
Train users on secure use of technology
Stay up to date with best practices in the IT industry.
Other duties as assigned.
$37k-65k yearly est. Auto-Apply 60d+ ago
Technical Support Analyst I
Howard Hanna Real Estate Services 4.1
Technical support technician job in Mayfield Heights, OH
SUMMARY OF JOB: The TechnicalSupport Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment.
Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
Partner with internal IT teams and vendors to resolve incidents
Proactively learn and train peers on new products, services and technical solutions within organization
Build and maintain knowledge base for support and incident management
Configure new PCs using an SCCM imaging process and deploy to business locations.
Participate in a weekly on-call rotation for after-hours support
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
1-3 years of experience working in a Help Desk or Service Desk role
Associates or Bachelor degree in Information Technology or a related field preferred
Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android)
Experience with PC imaging and hardware repair.
Experience using incident and problem management ticketing solutions
Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps
Strong customer service ethic
Excellent verbal and written communication skills
Excellent analytical and problem solving skills
Ability to prioritize and quickly resolve issues
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
$37k-72k yearly est. Auto-Apply 28d ago
IT Support Specialist
Alacriant
Technical support technician job in Streetsboro, OH
Job Summary The IT Support Specialist is responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. This role ensures smooth operation of IT systems by troubleshooting problems, performing installations, and delivering user training when needed. Key Responsibilities
Respond to helpdesk tickets, phone calls, and emails to resolve technical issues promptly.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
Set up user accounts, permissions, and access controls in accordance with company policies.
Troubleshoot and resolve issues related to operating systems, applications, and connectivity.
Assist with onboarding new employees by preparing devices and providing basic IT orientation.
Maintain accurate documentation of support requests, resolutions, and system configurations.
Monitor system performance and escalate complex issues to senior IT staff when necessary.
Ensure compliance with IT security standards and company policies.
Other duties as assigned
Continuous Improvement Responsibilities
Identify recurring technical issues and propose solutions to reduce future incidents.
Analyze support processes and recommend improvements to enhance efficiency and user experience.
Document and update troubleshooting procedures to reflect best practices and lessons learned.
Collaborate with team members to implement automation or tools that streamline support tasks.
Stay informed about emerging technologies and suggest upgrades or process changes that align with organizational goals.
Participate in regular reviews of IT systems and workflows to ensure continuous optimization.
Education and Experience
Associate's or Bachelor's degree in Information Technology or a related field OR
1-3 years of experience in IT support, helpdesk, or technicalsupport roles OR
An equivalent combination of education and experience.
Preferred Skills and Attributes
Strong troubleshooting and problem-solving skills.
Knowledge of Windows/Mac OS, Microsoft Office Suite, and common business applications.
Familiarity with networking basics (TCP/IP, DNS, VPN).
Excellent communication and customer service skills.
Preferred Certifications
CompTIA A+
CompTIA Network+
Microsoft Certified: Modern Desktop Administrator
Physical Demands
Sitting for extended periods while working at a computer.
Standing and walking intermittently throughout the day.
Navigating industrial environments, which may include noise, dust, or temperature variations
Wearing PPE (Personal Protective Equipment) such as safety glasses or steel-toe shoes when required.
Escorting candidates or visitors through the facility.
Lifting requirements up to 10 lbs. frequently and up to 25 lbs. occasionally.
Alacriant is an Equal Employment Opportunity Employer. Alacriant does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$37k-65k yearly est. 34d ago
Local Contract CVOR Technologist - $44-48 per hour
Host Healthcare 3.7
Technical support technician job in Youngstown, OH
Host Healthcare is seeking a local contract CVOR Technologist for a local contract job in Youngstown, Ohio.
Job Description & Requirements
Specialty: CVOR Technologist
Discipline: Allied Health Professional
Duration: 13 weeks
40 hours per week
Shift: 8 hours
Employment Type: Local Contract
Host Healthcare Job ID #La1fVX000002bBeTYAU. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Surgical Technician - CVOR
About Host Healthcare
At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to.
We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you.
During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment.
Travel comfortably with Host Healthcare.
Benefits
Referral bonus
School loan reimbursement
Vision benefits
Wellness and fitness programs
Company provided housing options
License and certification reimbursement
Life insurance
Medical benefits
Mileage reimbursement
Pet insurance
Discount program
Employee assistance programs
Guaranteed Hours
Health savings account
Holiday Pay
401k retirement plan
Continuing Education
Dental benefits
$43k-85k yearly est. 1d ago
Local Contract CVOR Technologist - $41 per hour
Ethos Medical Staffing
Technical support technician job in Beachwood, OH
Ethos Medical Staffing is seeking a local contract CVOR Technologist for a local contract job in Beachwood, Ohio.
Job Description & Requirements
Specialty: CVOR Technologist
Discipline: Allied Health Professional
Start Date: ASAP
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Local Contract
Ethos Medical Staffing Job ID #34661545. Posted job title: Certified Allied Health Tech CVOR
About Ethos Medical Staffing
Nurse Owned and Operated. Ethos Medical Staffing is Truly Focused on Caring for Those Who Care for Our Communities.
Benefits
Benefits start day 1
Weekly pay
401k retirement plan
Guaranteed Hours
Mileage reimbursement
Medical benefits
Dental benefits
License and certification reimbursement
Referral bonus
$42k-76k yearly est. 1d ago
IT Support/Level One Help Desk-onsite
Hiretech Group 3.5
Technical support technician job in Walton Hills, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-65k yearly est. 20h ago
Computer Field Tech Position- Bedford Heights OH
BC Tech Pro 4.2
Technical support technician job in Bedford, OH
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Youngstown, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-41k yearly est. 13d ago
IT Support Specialist
Parkway Auto Group
Technical support technician job in Dover, OH
Job Description
IT Support Specialist
Part Time
Parkway Auto Group is currently looking for an IT Support Specialist to join our team.
Skills:
2+ years of experience working in technicalsupport.
Strong knowledge of computers, security, networks, printers, and systems administration.
Strong analytical and problem-solving skills, on the spot problem solving
Responsibilities
Reporting to the Manager of IT, the IT Support Specialist is responsible for responding to tickets related to hardware and software, managing accounts and device records, and coordinating equipment distribution.
The IT Support Specialist will work collaboratively across departments to meet all IT needs.
As part of this role, you should expect these responsibilities to be a part of your day-to-day:
Triage and respond to tickets.
Remotely support and troubleshoot hardware and software.
Communicate via ticketing system, virtual meetings, phone, email, and chat.
Printer Maintenance and repair
Configuration of New Computers and Hardware
Manage user accounts, licenses, and devices.
Coordinate the distribution of company equipment.
Create and maintain documentation on our knowledge bases.
Train users on secure use of technology
Stay up to date with best practices in the IT industry.
Other duties as assigned.
$37k-65k yearly est. 4d ago
Technical Support Analyst I
Howard Hanna 4.1
Technical support technician job in Mayfield Heights, OH
SUMMARY OF JOB: The TechnicalSupport Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
* Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment.
* Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
* Partner with internal IT teams and vendors to resolve incidents
* Proactively learn and train peers on new products, services and technical solutions within organization
* Build and maintain knowledge base for support and incident management
* Configure new PCs using an SCCM imaging process and deploy to business locations.
* Participate in a weekly on-call rotation for after-hours support
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
* 1-3 years of experience working in a Help Desk or Service Desk role
* Associates or Bachelor degree in Information Technology or a related field preferred
* Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android)
* Experience with PC imaging and hardware repair.
* Experience using incident and problem management ticketing solutions
* Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps
* Strong customer service ethic
* Excellent verbal and written communication skills
* Excellent analytical and problem solving skills
* Ability to prioritize and quickly resolve issues
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
$37k-72k yearly est. 29d ago
IT Support Specialist
Layerzero Power Systems Inc.
Technical support technician job in Aurora, OH
LOCATED IN AURORA, OHIO***
About Us
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure an uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: IT Support Specialist
The IT Support Specialist provides Tier 1 and Tier 2 technicalsupport across the organization, ensuring that employees have reliable access to the hardware, applications, and systems they need to perform at their best. This role works hands-on with Windows devices, Microsoft 365, enterprise applications, networking basics, and manufacturing-floor tools.
This is a great opportunity for someone early in their IT career who thrives in a fast-paced environment, enjoys solving technical problems, and takes pride in providing excellent service.
Key Responsibilities:
End-User Support
Provide Tier 1 & Tier 2 support for desktops, laptops, mobile devices, and corporate applications.
Troubleshoot issues involving connectivity, user identity/access, device performance, and software errors.
Support both office employees and manufacturing-floor personnel.
System Setup & Configuration
Set up and configure Windows devices, printers, user accounts, MFA/security tools, and standard apps.
Assist new hires with workstation setup and onboarding support.
Application & System Support
Assist with ERP system support and enhancements.
Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and general business applications.
Participate in new system rollouts, upgrades, and implementation projects.
Ticketing & Documentation
Log, track, and resolve support tickets according to defined SLAs.
Maintain accurate documentation, device lifecycle records, and asset inventory.
Report recurring issues to the IT team to drive long-term solutions.
Operational Support
Assist with hardware imaging, network troubleshooting, and basic IT maintenance tasks.
Support IT initiatives and contribute to continuous improvement of support processes.
Qualifications:
Required
1-4 years of IT support, help desk, or service desk experience.
Strong troubleshooting abilities across hardware, software, and networks.
Excellent communication and customer service skills.
Hands-on experience with:
Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)
Windows operating systems
Basic networking (DNS, DHCP, Wi-Fi, VPN)
Ability to support manufacturing-floor technology and work onsite as needed.
Preferred
Experience with ERP systems, ticketing platforms, or endpoint management tools.
Exposure to Active Directory or Azure AD.
Knowledge of IT asset management practices.
Education
Associate degree or higher in Information Technology, Computer Science, or a related field preferred.
Equivalent hands-on experience will be considered in lieu of a degree.
Industry certifications are a plus, including:
CompTIA A+, Network+, Security+
Microsoft 365 Fundamentals (MS-900)
Microsoft Certified: Modern Desktop Administrator Associate
Who Thrives in This Role
Someone who loves solving problems and helping people
Someone who communicates clearly and stays calm under pressure
Someone who is eager to learn and grow in an enterprise IT environment
Someone who takes initiative and follows through
What We Offer:
Competitive pay with performance incentives
100% company-paid medical, dental, and vision
401(k) with company match
3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You Will Love Working with Us:
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
Requirements:
$37k-65k yearly est. 8d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Steubenville, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-41k yearly est. 13d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Canton, OH?
The average technical support technician in Canton, OH earns between $29,000 and $82,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Canton, OH