Technical support technician jobs in Carlsbad, CA

The Lead IT Help Desk Specialist will support our desktop/phone systems for 200+ person office in Carlsbad, remote office support, and server/network equipment. Additionally, you will partner closely with our Human Resources team to ensure IT equipment is prepared for new hires prior to start dates and facilitate IT training and set up on the employee's first day when required. Reporting to Director of Information Technology, you will offer exceptional customer service while handling phones and email requests from internal users and will serve as a lead point-of-contact for escalation of help desk related issues. Essential Job Functions and Duties: Answer, respond to and document technical assistance requests for internal users through Jira Delegate and escalate technical issues to the appropriate and/or available IT support specialist Lead team in resolving IT issues and Jira tickets with extreme efficiency and customer satisfaction Provide high quality support through courteous, prompt, and accurate communication Troubleshoot and resolve Windows and Apple hardware and software issues Troubleshoot LAN connectivity issues Setup and deploy computer equipment for new employees including VOIP telephones Troubleshoot printer and copier issues Active Directory troubleshooting Troubleshoot iPhone/Android mobile devices Maintain documentation and records of technical requests and flag discrepancies or inconsistencies to supervisor Work with remote users and offices to assist with computer issues Provide support for general network connectivity with users; work with network connectivity vendors to troubleshoot local issues as required Support conference room setups when requested Proactively identify opportunities to improve remote user support processes Assist with department projects and implementation of new processes Ability to lift up to 70lbs Other duties may be assigned Position Requirements: You have direct experience in an IT Help Desk or Support role You have working knowledge of Windows and Apple desktop/laptop hardware, operating systems, and popular software packages (Microsoft Office 365, Adobe Creative Suite, etc.) You have proven success troubleshooting and supporting LAN issues You can identify problems and resolve them quickly You are a multitasker and possess strong prioritization skills when managing multiple things at once You are detailed oriented, well organized, and able to thrive in a face-paced environment You perform well under pressure, while maintaining accuracy and professional demeanor You have strong written and verbal communication skills; you are personable and an effective communicator with people at all levels You enjoy working in a collaborative environment as well as individually You are self-motivated; inquisitive, proactive & display strong initiative (learns/ask questions, applies, grows) Preferred Education, Experience, and Skills: You have previous working experience with VOIP phones/Technology, specifically hosted VOIP You are experienced in supporting Audio/Visual set up in conference rooms You have working knowledge of Microsoft Intune WHO WE ARE Build the Business. Build the Brand. At Havas Edge we influence people to act by combining multi-channel marketing and commerce plus the creative and technology that powers them. Our work results in profitable growth and lasting relationships between customers and our client's brands. Havas Edge is an award-winning international performance marketing agency with a proven track record of helping clients succeed. We're an integrated agency that embraces every media channel, a creative powerhouse that loves data and analytics, and a passionate partner committed to giving clients more for less. With expertise across all digital, broadcast and media domains, we help our clients build their businesses and brands - in that order. Havas Edge is also part of the Edge Performance Network, a full-service, global performance marketing network. The Edge Performance Network offers clients expertise in all aspects of performance marketing, from analytics to strategy, creative and production, media planning and buying across all channels, as well as the industry's best attribution and modeling capabilities. We are a full-service, direct response agency, headquartered in Carlsbad, CA with offices and affiliated offices in Boston, MA; Dallas, TX; London, UK; Los Angeles, CA; and Paris, FR.

About the Company Our client is an innovative, fast-growing technology organization committed to building solutions that support critical missions and enable teams to work securely, efficiently, and collaboratively. With multiple U.S. locations and a global presence, the company fosters a culture centered on integrity, teamwork, and purposeful impact. Job Description The IT Access Control Technician will support both Information Technology and Facilities/Security functions to ensure employees have safe, seamless access to company facilities and the technology resources they need. This role is part of the Service Delivery team within Enterprise Operations and collaborates closely with Security, Facilities, and HR partners. The position may be based in several U.S. office locations, with occasional travel to other sites as needed. What You'll Do: Manage physical access control and badge issuance processes for employees, contractors, and visitors. Support onboarding and offboarding workflows to ensure proper access is granted and removed. Maintain accurate records of access permissions and perform routine audits for compliance and consistency. Troubleshoot and resolve access-related issues and support general IT service needs as part of the Service Delivery team. Assist with device preparation, inventory tracking, and setup for new team members. Contribute to facility and infrastructure projects, including new location integrations and upgrades to security-related systems. Document procedures, workflows, and support guidelines to ensure continuity and clarity across teams. Required Qualifications: Candidates must possess strong people skills with the ability to create a welcoming and supportive experience. Experience in IT support, facilities operations, security administration, or similar roles. Strong attention to detail and commitment to following security and confidentiality protocols. Excellent interpersonal and communication skills, with a focus on customer service and cross-team collaboration. Ability to learn quickly, adapt to evolving processes, and work in a fast-paced environment. Preferred Qualifications: Experience working in environments where IT and physical security intersect. Familiarity with access management workflows, onboarding/offboarding processes, or ticketing systems. Interest in compliance, operational excellence, and continuous improvement. Relevant coursework, certifications, or hands-on experience (not required, but a plus). “Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.” “W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick 􀆟me if required by law in the worked-in state/locality.”

Level 2 Helpdesk Technician Contract to Hire, location- Irvine. We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise. Key Responsibilities: Respond to user requests and incidents via ticketing system, phone, and email. Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications. Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices). Support and troubleshoot Microsoft Teams and Office 365 applications. Utilize Active Directory for password resets, account management, and user permissions. Maintain a professional, courteous, and solution-oriented attitude while supporting end users. Accurately document issues, actions, and resolutions within the ticketing system. Qualifications & Experience: Previous Helpdesk or Technical Support experience required. Strong troubleshooting skills across hardware, software, and application environments. Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams. Understanding of basic networking concepts, including connectivity troubleshooting and print configuration. Excellent customer service, written, and verbal communication skills. Professional demeanor - friendly, reliable, and adaptable, with a positive "can-do” attitude. Preferred Attributes: Outgoing and approachable personality. Ability to multitask and prioritize effectively in a fast-paced environment. Commitment to providing an exceptional end-user experience.

COMPETENCIES (Knowledge, Skills & Abilities) Exceptional Customer Service, soft skills Proficient in Microsoft Windows desktop OS and the Microsoft Office Suite Working knowledge of Mac/OS X and iOS Working knowledge of Active Directory and Microsoft Windows domain environments Able to install, setup, configure, troubleshoot, and optimize basic to moderately complex systems & components Experience with Microsoft Office 365 user administration Able to recognize and analyze system issues on a working level and identify resolutions or required escalations Basic knowledge of ERP technologies and platforms - SAP optional but preferred Able to recognize, understand, and troubleshoot system performance warnings, alerts and errors. Basic understanding of requirements and techniques for integrating disparate systems or technologies. Able to work independently and prioritize multiple tasks to support business critical processes and service level agreement requirements in a fast-paced environment Basic understanding of 3rd party application support and troubleshooting. Strong logic, problem-solving, along with specific attention to detail Experience with multifunction printers, scanners Minimum basic working knowledge of network concepts; DNS, DHCP, IP, MAC addresses. EDUCATION AND EXPERIENCE Minimum 2 years of IT Support Desk experience Relevant IT Certifications, such as A+, Microsoft, and customer service training optional but preferred This position is on-site 5 days in our Carlsbad, CA office

About Us IT TechPros is a Managed Service Provider built on the belief that IT should be simple, reliable, and genuinely helpful. We know IT can be overwhelming, so we partner with businesses to remove the frustration and deliver a premium support experience. The result? Your team stays happy and stress-free, and your technology works seamlessly for the people who depend on it. Role Overview We're seeking a Help Desk Technician to provide fast, reliable IT support to our clients. You'll manage the support queue, respond to calls and emails, and resolve tickets efficiently. As the primary point of contact for clients needing assistance, you'll deliver first-line technical support, ensuring their computers, laptops, peripherals, and basic network connections run smoothly. Key Responsibilities: Respond to service requests (email, phone, remote tools, or on-site) for desktops, laptops, printers, scanners, and other peripherals. Troubleshoot hardware, software, and operating‑system issues (Windows, Office/Microsoft 365, standard productivity software) and resolve or escalate as needed. Set up and configure new user workstations; perform user onboarding/offboarding (account setup, permissions, required software). Maintain accurate, up-to-date documentation of support tickets, solutions, and user environments. Communicate clearly with clients - breaking down technical concepts, offering user guidance and support. Interpersonal Skills Strong written and verbal communication skills Detail-oriented with the ability to prioritize tasks efficiently Reliable, accountable, and respectful to both team and clients Exceptional customer service and client-facing demeanor Demonstrates professionalism in communication, punctuality, and overall conduct while representing IT TechPros to clients. What We Offer Health and dental benefits to keep you and your family covered Generous vacation time that increases with your tenure, allowing you to unplug and recharge Competitive pay based on experience, plus a performance-based year-end bonus Company laptop and phone stipend to stay equipped and connected Ongoing training and certification support to help you grow your skills A collaborative, growth-oriented culture that values your ideas and promotes from within Real-world experience with a top MSP and opportunities to advance your career Team lunches and seasonal events in some of San Diego's best spots Help Desk is usually the first point of contact (Tier 1), handling remote, quick fixes (password, basic software) via phone/chat. Candidates without prior Help Desk or relevant IT support experience should not apply.

We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level. In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable. What You'll Do Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks Troubleshoot complex issues and ensure SLA compliance Support migrations, upgrades, and endpoint deployments Collaborate with Level 3 engineers on escalations and projects Document and share best practices for process improvement What You Bring At least 2 years in an MSP or multi-client IT environment Strong knowledge of Microsoft 365, Azure, and Windows Server Experience with ticketing, RMM, and endpoint management tools Excellent troubleshooting, communication, and documentation skills What You'll Get $29/hr - $32/hr with paid overtime Health insurance, PTO, paid holidays, and mileage reimbursement Certification reimbursement and paid study time Bonus opportunities and a supportive, team-focused environment

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Desktop Support Technician / PC Technician Duration: 4 month contract + extensions Target Start Date: ASAP Location: 5x a week on-site in San Diego CA Rate: 25-45HR Before the Move: - Inventory verification to ensure all items are accounted for. - Plan and phase the work with the move team to ensure alignment. - Verify Rubrik installation; install and test if missing. - Ensure active backups are in place. - Support in disconnecting and tagging lab PCs and accessories. - Follow GxP guidelines for any Qualified systems prior to disconnection. After the Move: - Set up PCs and replace keyboards and mice as needed. - Collaborate with external vendors for setup, including escorting them in the labs. - Work with end users to verify system functionality and obtain signoff. - Provide support for setting up Zebra printers and barcode scanners. - Update CMDB entries, retire, and archive data for systems not moved. - Transition to BAU (Business as Usual) support. REQUIRED SKILLS AND EXPERIENCE Experience with hardware setup and troubleshooting (PCs, keyboards, mice). Knowledge of backup systems and ability to verify active backups (e.g., Rubrik or similar). Familiarity with CMDB updates and asset lifecycle management. Ability to disconnect, tag, and reconnect lab PCs and accessories safely. Understanding of GxP guidelines for handling Qualified systems. Ability to follow data integrity and archival procedures for systems not moved. Great written and verbal communication skills NICE TO HAVE SKILLS AND EXPERIENCE Experience with Zebra printers and barcode scanners setup. Familiarity with Rubrik installation and testing beyond basic verification. Prior exposure to Business as Usual (BAU) transition in IT or lab environments. Understanding of lab-specific IT requirements and controlled access protocols.

Technical Support Engineer (TSE) at XILO XILO, a fast-growing Vertical AI company recently backed by a Series A financing round, is on the lookout for talented and detail-oriented Technical Support Engineer (TSEs) to join our team. About XILO Founded in 2019 by two best friends, Jon and Eli, XILO set out to revolutionize the insurance industry by solving its biggest challenges. Eli, a brokerage owner, brought invaluable industry expertise, while Jon, an experienced software engineer, saw an opportunity to innovate using technology. Initially launched as a vertical SaaS solution addressing core quoting challenges, XILO has since evolved into a trailblazing Vertical AI company leveraging the latest AI technology to transform the industry. By layering cutting-edge AI solutions onto its SaaS platform, XILO is driving innovation far beyond its original vision. Having recently closed our Series A funding round, XILO is growing rapidly and seeking talented individuals who want to do career-defining work in a mission-driven startup that's at the forefront of AI innovation. About the Role As a TSE at XILO, you're tasked with completing tasks required to deliver our product to our customers during onboarding. This could include using no-code builders to build insurance applications, map integrations, or map PDFs; but also includes data labeling for our AI models. This role is meant for newly graduated or soon to be graduating Computer Science with little professional software engineering experience who want to get their foot in the door of a software startup. Key Responsibilities: Complete 20 points per week (typically 5-10 cases). Provide daily progress updates to Project Managers. Test your work to achieve a 90%+ completion rate on cases. Unblock your cases by proactively reaching out to customers or teammates. Communicate consistently with the team via Slack. What We're Looking For: Proven technical experience and ability to learn complex subjects quickly. Highly process-oriented and detail-focused. Relentless work ethic: doesn't stop until the job is done. Strong communicator who ensures transparency and clarity. Positive, motivating, and supportive team player. Accountable for successes and failures with a mindset for growth. Balances individual contributions with team collaboration. Passionate about technology and AI. Why Join XILO? Be part of a customer-obsessed team at the cutting edge of AI and insurance technology. You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. At XILO, we don't stop until the job is done. If you're ready to roll up your sleeves, embrace challenges, and make a meaningful impact, we'd love to hear from you. Apply only if you're ready to invest in your success and build a lasting career.

Purpose Statement: The job of Network Specialist II is done for the purpose/s of designing, installing, upgrading, and maintaining LAN and WAN networks, Internet access, Voice over IP Phones and legacy phone systems, voicemail, IP Intercom, COAX, and security camera network; troubleshooting network hardware and software issues; training staff on data, phone and voicemail xevrcyc systems; and providing network user support and assistance. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. This job reports to Director of Technical Services

IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction. Position Overview for the Technical Support Engineer - Platform Technologies: Manage and resolve challenging issues related to the ServiceNow platform Act as the first point of escalation within the technical support team Mentor junior team members across various technologies Develop a deep understanding of the ServiceNow platform and related systems Engage in customer-facing interactions requiring strong interpersonal skills Requirements for the Technical Support Engineer - Platform Technologies: Demonstrated ability to troubleshoot difficult technical issues Working knowledge of components in a web applications stack Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell Experience with relational databases (e.g. MySQL, Oracle) What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

Job Description The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Advertised: Nov 20 2025 Pacific Standard Time Applications close:

Under general supervision, and working independently or collaboratively, this role provides first-level technical support to faculty, staff, and students on-site on the Orange campus. Support is delivered through phone, email, and in-person interactions within a call center environment. The position requires a solid understanding of IT principles, practices, and procedures to effectively resolve issues. Key responsibilities include diagnosing problems, guiding users through solutions, managing Service Desk tickets, and performing basic administrative tasks, such as password resets. The position is also responsible for installing and maintaining equipment and contributing to the organization's knowledge base. Responsibilities Provide first-level support for university constituents and partners in a call center environment. Respond to customer requests via phone, email, chat, and walk-up. Assist end users by performing question/problem assessment and guiding users through step-by-step solutions. Deliver accurate, creative solutions to restore productivity quickly. Open, track, and close service requests, as well as manage the classification, assignment, and completion of requests. Escalate issues promptly to ensure all SLAs are met. Maintain up-to-date knowledge of supported environments, tools, and policies. Contribute to and maintain a robust knowledge base for problem resolution. Manage Service Desk tickets by documenting and routing appropriately. Provide user administration and application support for supported systems. Document all interactions in the Jira ticketing system. Make satisfaction end-user callbacks where appropriate on resolved incidents. Required Qualifications At least two years of demonstrated experience in a technical support or call center position. At least two years of demonstrated experience utilizing Azure/Entra/AD and related account management tools. At least two years of demonstrated experience providing personal computer repair and configuration. Excellent oral and written communication skills with the ability to translate technical terms into non-technical terms. Highly professional attitude with an emphasis on customer service. Maintain confidentiality and security of sensitive customer data. Technical troubleshooting skills, analytical reasoning, and determining when to escalate issues appropriately. Clearly listen/read and interpret customers' needs. Ability to carry out duties and responsibilities on time. Ability to work equally effectively as an individual and part of a team. Ability to formulate and communicate logical and sound conclusions and recommendations. Excellent telephone communication skills Ability to prioritize duties when faced with interruptions, distractions, and a fluctuating workload. Excellent interpersonal skills with a diverse group of individuals at all organizational levels. Understanding of local area networking and TCP /IP technologies, Ethernet, and wireless networking principles and connectivity A+ Certification

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Support multiple networking communication products currently in production and future Next Generator products within Viasat Government - Secure Network Systems (SNS). Become familiar with product line technical builds, address issues, support changes, and manage lab testing. The day-to-day * Hands on experience fixing complex digital systems (Processors, memory, FPGAs, CPLD, microcontrollers) * Applying both Windows and Linux operating systems for developing and completing tests * Knowledge and use of scripting languages, e.g. PERL, PYTHON a plus * Collaborate with engineers to develop and monitor tests for solving issues * Identify rework needed to isolate and/or repair problems * Integrate and debug design in the laboratory What you'll need * 5+ years hardware troubleshooting or sustaining experience * US citizenship and ability to obtain and maintain a SECRET security clearance is required; active SECRET clearance is preferred * Must be able to prioritize, be detail oriented, and have a history of managing time well to accomplish multiple tasks in parallel * Strong written and verbal communication skills, ability to work with a temporally and geographically diverse team * Ability to document and report on technical solutions/findings * Good working knowledge of MS Office products for documentation creation and modification * Familiarity with standard test equipment (i.e., oscilloscopes, spectrum analyzer, power supplies, etc.) * Desire to be part of a multidisciplinary team to evaluate and troubleshoot production related issues * Ability to travel up to 10% * This is an onsite role based in Carlsbad, CA What will help you on the job * Associate's or Bachelor's Degree in Electrical Engineering or Computer Engineering * Active Security Clearance Familiarity with TCL, Perl, Python or another scripting language * Proven experience in debugging, diagnosing, and solving embedded designs issues * Familiarity with production-related processes and common failure modes * High aptitude for learning * Ability to work independently, take initiative, take ownership of tasks and results #LI-BBS Salary range $28.61 - $45.19 / hourly. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $35.58 - $53.37/ hourly At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************ EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. * 5+ years hardware troubleshooting or sustaining experience * US citizenship and ability to obtain and maintain a SECRET security clearance is required; active SECRET clearance is preferred * Must be able to prioritize, be detail oriented, and have a history of managing time well to accomplish multiple tasks in parallel * Strong written and verbal communication skills, ability to work with a temporally and geographically diverse team * Ability to document and report on technical solutions/findings * Good working knowledge of MS Office products for documentation creation and modification * Familiarity with standard test equipment (i.e., oscilloscopes, spectrum analyzer, power supplies, etc.) * Desire to be part of a multidisciplinary team to evaluate and troubleshoot production related issues * Ability to travel up to 10% * This is an onsite role based in Carlsbad, CA * Hands on experience fixing complex digital systems (Processors, memory, FPGAs, CPLD, microcontrollers) * Applying both Windows and Linux operating systems for developing and completing tests * Knowledge and use of scripting languages, e.g. PERL, PYTHON a plus * Collaborate with engineers to develop and monitor tests for solving issues * Identify rework needed to isolate and/or repair problems * Integrate and debug design in the laboratory

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description IT Technician - Level IV Reports to: IS Director Exempt This is a newly created hands-on role responsible for ensuring the performance, reliability and continual improvement of the company's core IT services under the direction of the Director of IS/IT. The role oversees all aspects of infrastructure and various corporate applications such as but not limited to: ETRM, FS, TAS, M/O365 administration, service desk operations, cybersecurity, and IT project execution. The role highly interacts with upper management and plays critical part in ensuring IT support to all functional areas within the corporate office and the terminal facility. Responsibilities: Overseeing of all company's networking not limited to: firewalls, switches, WAPs, S2S VPN, Client VPN, etc. Strong understanding of the 7-layers ODI Model for troubleshooting is needed. Rack/Stack/Setup/Configure servers and clustered-servers for any purpose. Plan/provision/post-launch virtual machines for V2V/P2V migrations. Plan and provision proper backup of all servers. In-Depth knowledge of script via PowerShell. Overseeing the lifecycle of desktop hardware and software, including procurement, deployment, upgrades and disposal. Maintaining desktops operating systems, configurations, and security settings. Troubleshoot technical issues related to desktop computers and peripherals. Implement and enforce desktop security policies and standards. Manage user access controls and permissions. Lead and coordinate IT projects related to desktop infrastructure, including hardware deployments and software upgrades. Formulate project scope, timelines, budget, and deliverables for desktop-related IT programs. Collaborate with executive management in the understanding of the business requirements translated into technical specifications. Monitor project progress, identify risks, and implement corrective actions. Perform other duties as assigned, as the role evolves in the future. Required Knowledge & Skills: Program management and team leadership is required. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Superb ability and dexterity to manage multiple projects, activities, and tasks simultaneously. Intermediate knowledge of MS Excel in the area of filters, pivot tables, database connections, and VBA. High level of analytical skills to resolve issues in the areas of responsibility. Knowledge of Window servers and desktop products. Familiarity with Linux servers (Ubuntu & Redhat). Knowledge of remote access setup for users. Demonstrated ability to administer a 100+ node network, including SonicWall firewall; CISCO is acceptable. Working knowledge of following: SCALE Computing VM System; VMWare acceptable. VOIP systems and Polycom equipment. Broadvoice preferred. Backup solutions. Carbonite backup system preferred. Microsoft Server, Active Directory, VPN, and SAN management, and MS Admin Center. Antivirus solution. Crowdstrike preferred. Active Directory, MS Entra, and NETLOGON. Demonstrated ability to support networked printers and MFPs. Extreme discretion & confidentiality with the dealing with restrictive information. Ability to clearly and concisely convey and be able to document issues and resolutions. Work well with others. Good attitude and personable when it comes to interactions with internal and external customers. Must have valid California driver's license. Must be US Citizen or Permanent Resident (I-551). Must be able to lift 50 pounds as needed. Other Requirements: The company operates 24/7 schedule. This position is on-call for all off-hours, weekdays, and weekends. Backup support for vacation/holidays, as needed. Flexibility to accommodate variable demands is required and non-negotiable. Overall experience in the IT field between 5 - 7 years. Extreme quick learner. Compensation: To be determined based on experience and education.

This great opportunity is onsite at our San Diego Offices. No hybrid and no remote work is available. is $36 per hour to $41 per hour depending on experience. *** ***Applicants must be eligible to work in the United States without visa sponsorship now or in the future*** IT Technician - San Diego, CA About Tutor Perini Corporation Extraordinary Projects, Exceptional Performance Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success. Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines. From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide. Extraordinary Projects Need Exceptional Talent The IT Technician will play a key role in supporting the IT operations for our San Diego region and surrounding job sites. This position requires a proactive problem solver with hands-on experience managing modern endpoint environments through Microsoft Intune, SCCM, and Microsoft 365. The ideal candidate is customer-focused, self-motivated, and eager to contribute to the success of a dynamic, fast-paced IT organization. Responsibilities Provide on-site and remote technical support to end-users across the San Diego office and job sites. Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications. Deploy, manage, and secure endpoints using SCCM and Microsoft Intune. Install, configure, and maintain workstations, peripherals, and network devices. Assist in setting up new job sites, including network infrastructure, connectivity, and user onboarding. Maintain accurate documentation of IT assets, configurations, and support activities. Collaborate with IT leadership to implement policies, improve service delivery, and streamline endpoint management. Identify opportunities to automate repetitive tasks and improve operational efficiency. Stay current with evolving Microsoft technologies and industry best practices. Requirements Proven experience as an IT Technician or in a similar technical support role. 2+ years experience required. High school diploma or GED required. Strong hands-on experience with Microsoft Intune, SCCM, and Windows 10/11 endpoint management. Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required. Excellent troubleshooting and analytical skills; ability to diagnose and resolve complex issues. Strong communication and customer service skills with the ability to interact professionally across departments. Ability to work independently and as part of a team in a fast-paced, construction-driven environment. Must be detail-oriented and capable of managing multiple priorities simultaneously. Willingness to travel to regional job sites as needed. Join Us Tutor Perini builds extraordinary projects - and we need exceptional talent to help us deliver them. Equal Opportunity Employer

The Orange County Department of Education (OCDE) serves some of Orange County's most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE's vision is that "Orange County students will lead the nation in college and career readiness and success." Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations. See attachment on original job posting For consideration, please email your updated resume to Kevin Riley at ************** Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis. For consideration, please email your updated resume to Kevin Riley at ************** Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis. Comments and Other Information Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE. The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual's identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability. This position does not offer medical or dental benefits We reserve the right to reopen, readvertise, or delay filling this position. AA/EOE/ADA

Company: Insight Global IT Specialist Mid Pay Rate: $36/hr Duration: 3 Years - On-rolling Contract (12 months) Clearance Needed: Active DoD Secret Summarized Day-to-Day An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large DoD contract. This specialist will be providing information technology troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Wanted Background - Active DoD Secret Clearance -2-years in information technology support experience supporting desktops, servers, routers, printers, mobile devices, and networks - Strong customer service skills and attitude - Basic troubleshooting experience - Active Secret clearance - IAT 2 Certification (Sec + CE or CCNA Security)