Technical support technician jobs in Chesapeake, VA

ROLE We are seeking a Senior Acquisition Support Specialist to support the U.S. Department of Transportation's Maritime Administration (MARAD) Office of Acquisition in Norfolk, VA. In this role, you will provide senior-level federal contracting support across the full acquisition lifecycle to ensure MARAD's ship operations and mission programs are backed by accurate, compliant & timely contract actions. This is a part-time opportunity ideal for retired federal Contracting Officers and other experienced federal acquisition professionals. Apply today! RESPONSIBILITIES I. Acquisition Planning & Pre-Award Provide senior-level acquisition support for MARAD contracts supporting Ready Reserve Force (RRF) vessels, training ships, and other fleet needs throughout the contract lifecycle Conduct market research and recommend acquisition strategies, contract types, competition approaches, and schedules Develop core acquisition documents such as Statements of Work (SOWs), Performance-based Work Statements (PWSs), Quality Assurance Surveillance Plans (QASPs), and related pre-award documentation II. Pricing & Cost Analysis Provide expert support during proposal evaluations, including price, cost, and technical analysis Document evaluation results clearly for the source selection record Perform advanced pricing and data analysis using Microsoft Excel pivot tables, lookup functions, conditional formatting, and nested formulas to support ship management services contracts Build Excel tools and calculators that help Administrative Contracting Officers (ACOs) and Contracting Officers' Representatives (CORs) review invoices and approve fixed-price and cost-reimbursable charges Develop Independent Government Cost Estimates (IGCEs) using historical purchases, current market data, and comparable acquisitions at other agencies III. Solicitation & Source Selection Prepare Requests for Quotations (RFQs), Requests for Proposals (RFPs), and combined synopsis and solicitations with appropriate terms and conditions Recommend special clauses, confirm funding, and coordinate legal review before solicitation release Support informal and formal source selections by preparing Source Selection Plans, evaluation tools, and draft Source Selection Decision Memoranda (SSDMs), and by assembling complete source selection records Coordinate with evaluators and the Contracting Officer (CO) to set pre-negotiation objectives and support discussions and communications with offerors IV. Award, Administration & Closeout Draft award packages for task orders, delivery orders, and stand-alone contracts, and prepare COR designation letters and related documents Enter award data into the Federal Procurement Data System - Next Generation (FPDS-NG) and the Voice of Acquisition (VOA) system, and distribute executed contracts to stakeholders Prepare documentation to exercise options and process post-award contract modifications Help resolve contractor performance issues, investigate contract discrepancies, and support contract administration and closeout V. Systems, Data & Training Use the ESC-PRISM contract writing system, FPDS-NG, and SharePoint to manage acquisition data and e-contract records Train contracting, program, and financial staff to process contracting documents and requisitions in ESC-PRISM Instruct staff on generating acquisition data reports from ESC-PRISM and FPDS-NG Coach staff on storing, viewing, and retrieving records in SharePoint Prepare acquisition documents, pricing tools, reports, and briefings using Microsoft Word, Excel, and PowerPoint VI. Policy & Stakeholder Support Contribute to MARAD acquisition policies, procedures, and internal templates Monitor changes to the Federal Acquisition Regulation (FAR), Transportation Acquisition Regulation (TAR), Transportation Acquisition Manual (TAM), and related guidance, and help implement updates Participate in acquisition team meetings and provide senior-level acquisition advice to MARAD stakeholders REQUIRED EXPERIENCE At least five (5) years of operational experience in Federal Contracting REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Expert knowledge of Federal contracting law, regulation, policies, and precedents, and related principles, policies, and procedures sufficient to plan, lead, review, or audit the most complex procurement functions. Mastery of Federal and Departmental procurement regulations (e.g. FAR & TAR) Knowledge of the regulations and techniques of source selection sufficient to conduct a selection Skill in promoting e-commerce, and supporting the use of automated acquisition systems, and other electronic systems Advanced Microsoft Excel/pricing skills Customer service-oriented, responsive, and accessible Strong organization and multitasking skills Excellent professional writing skills EDUCATION FAC-C (Professional) or DAWIA (Professional) certification (both formerly “Level III”) required LOCATION Norfolk, VA, 23505 TELEWORK Telework available CLEARANCE U.S. citizenship is required as it supports the U.S. federal government CLIENT U.S. Department of Transportation (DOT) TRAVEL Minimal travel may be required WORK HOURS Flexible days & hours EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - Exempt RELOCATION Not eligible for relocation benefits ****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

Akira Technologies is seeking a Help Desk Support Specialist to provide first-line technical support to a government client in Norfolk, VA. This role serves as the initial point of contact for troubleshooting hardware, software, and system issues, ensuring users receive prompt and professional assistance. The ideal candidate will have a solid understanding of common IT practices, experience in a help desk environment, and the ability to deliver high-quality customer service. Place of performance is Norfolk, VA. Job Responsibilities Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat. Troubleshoot and resolve basic hardware, software, application, device, and access issues. Utilize knowledge bases and solution databases to research and deliver solutions. Advise users on troubleshooting steps, preventative measures, and provide documentation as needed. Log and track all incidents in help desk systems or ticketing tools. Escalate complex issues to higher-level support teams as needed to ensure resolution. Support software or device installations, system upgrades, user profile setup, and password resets. Maintain adherence to service-level agreements (SLAs) for response time and quality. Qualifications High school diploma or equivalent. 2+ years of experience in help desk, IT support, or a related technical field. Strong understanding of common IT concepts, practices, and procedures. Excellent communication and customer service skills. Ability to work effectively under the guidance of senior team members. Active Secret Security Clearance (required). Salary Range: $50,000 to $75,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

GENERAL STATEMENT OF JOB Under limited supervision, this position functions as technology support specialist. Position is a member of the support specialist hierarchy, and reports to the IT Computer Services Division Manager. ESSENTIAL JOB FUNCTIONS Responsible for handling first level and escalated support of service requests involving workstations, printers, networks and vendor specific hardware and software. Support ticket management for various end user requests. Configure, monitor and maintain updated virus protection software. Install new software and upgrade software for Desktop Operating Systems. Manages accounts and password resets in Active Directory. Setup, install, deploy operating system and software patches to Desktop Computers and servers. Maintain documentation of new and existing infrastructure and services. Once systems are installed, test system and troubleshoot bugs to ensure proper connectivity and compatibility/integration with interconnected systems. Provides technical advice to department management on software and hardware capabilities, limitations, and cost. Experience with Windows Server Update Services (WSUS) patch management. Proficient PC desktop troubleshooting and mobile device knowledge (iOS, Android). Basic networking knowledge (TCP/IP, DNS, DHCP, Lan/Wan). Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Has experience supporting end users utilizing an automated service desk and ticketing system. Possesses experience with software and hardware patch management utilizing Windows Update Server or other third-party applications. Has thorough understanding of basic networking principles to include; DNS, DHCP, TCPIP. Has considerable knowledge of modern methods, concepts, practices, and principals related to the architecture, design, and integration of information systems and software applications. Knowledge of office systems, practices and administration. Thorough knowledge of principles and processes for providing customer services. This includes setting and meeting quality standards for services and evaluation of customer satisfaction. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all City departments and divisions, co-workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time- off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with city policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the city. Relationships with Others: Shares knowledge with supervisors and staff for mutual and city benefit. Contributes to maintaining high morale among all city employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the city and project a good city image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Interacts effectively with fellow employees, supervisor, professionals and the general public. Coordination of Work: Ability to establish and implement effective administrative programs and procedures. Ability to plan and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Performs a broad range of supervisory responsibilities over others. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. Planning: Plans, directs and uses information effectively in order to enhance activities and production of the division. Knows and understands the expectations of the city regarding the activities of the department and works to see that these expectations are met. Designs and formulates ways, means and timing to achieve the goals and objectives of the department and the city. Within the constraints of city policy, formulates the appropriate strategy and tactics for achieving divisional and city objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and city. Organizing: Organizes work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all city and department matters affecting them and/or of concern to them. Decision Making: Uses discretion and judgment in developing and implementing courses of action affecting the division. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives. Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of the division and city. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change. Human Relations: Strives to develop and maintain good rapport with all staff members. Listens to and considers suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff. Policy Implementation: Has a clear and comprehensive understanding of city policies regarding the department and city function. Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff. EDUCATION & EXPERIENCE Associates degree in Information Technology or a related field and 1 to 3 years of experience in IT with at least 1 year in maintaining an Active Directory environment. Experience with Windows Group Policy management. Experience with Microsoft Operating systems and Microsoft Office Products. Any equivalent combination of training and experience which provides the required skills, knowledge and abilities SPECIAL REQUIREMENTS Requires a comprehensive background investigation to include a local, state and federal criminal history check; and a sex offender registry check A valid driver's license with an acceptable driving record. Serves on-call and may have to provide after-hours troubleshooting and maintenance activities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of computers and peripheral equipment, scanners, copiers, telephones, etc. Must be able to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must have the ability to stoop, kneel, crouch, crawl, climb, and balance. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments and/or directions from supervisors. Includes giving instructions, assignments and/or directions to subordinates. Language Ability: Requires the ability to read a variety of computer supplies magazines, reports, records, run sheets, invoices, purchase orders, etc. Requires the ability to prepare a variety of personnel memos, work schedules, forms, statements, bills, reports, checks, etc., using proper format. Intelligence: Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages, including computer programming languages. Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract totals; to multiply and divide; and to determine percentages and decimals; to determine interest and discount. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using computer equipment. Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Does not require the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under varied levels of stress. Physical Communication: Requires the ability to talk and/or hear: (talking: expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the city to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss potential accommodations with the employer. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification but is not intended to describe and does not necessarily list all the essential job functions for a given position in a classification. This class description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needs of the employer and the requirements of the job change.

Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $68,050.00 - $97,000.00 Security Clearance: Secret Level of Experience: Mid This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination-not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of readiness. HII supports the Department of Energy's national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients' toughest nuclear and environmental challenges. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: Job Description Mission Technologies, a division of Huntington Ingalls Industries, is searching for a qualified candidate to fill the role of Technical Support Specialist - C4I. The position works onsite Chamberlain Hall, Dam Neck Annex, Virginia Beach, Va. supporting Maritime Operation Center - Exercise Support Team (MOC-EST) and Naval Surface Warfare Center- Corona (NSWC-Corona) in providing Navy LVC training throughout all assigned Areas of Responsibility (AORs). This position acts as the C4I Systems Tactical Data Link (TDL) Engineer and provides TDL operations expertise to all training (FST) events for fleet and task force staff. The Specialist will be required to perform Operations on all NSWC TDL systems and Maintenance as required. They will interface with outside agencies to provide TDL system connectivity between major commands and will assist with the testing and integration of new Tactical Data Link technologies. Candidates must be able to analyze and troubleshoot at the system level to detect and resolve problems and will require interaction with Military, Government and Contractor Leadership. Communication skills are required. The position requires flexibility to work non-standard work hours and work weeks of more than 40 hours to meet business, customer, and contractual requirements. Essential Job Responsibilities Provide knowledge and expertise in operating Tactical Data Link (TDL) systems. Provide knowledge of Link 16 protocols, waveforms, and network architectures. Provide Onsite and remote troubleshooting support for Tactical Data Link (TDL) systems across NCTE Enterprise Prepare reports and briefs as required. Minimum Qualifications High School Diploma or equivalent and 6 years relevant experience, or 2 years relevant experience with Bachelor in related field, or 0 years relevant experience with Masters in related field. Strong background in Tactical Data Link (TDL) systems. COMPTIA Security+ certification within 90 days. Experience working with Link 16. Experience with TDL protocols. Understanding of TDL topology and C4I architectures. Must have technical leadership ability. During LVC event execution, must be able to address technical issues and engage engineers from the appropriate domains to resolve. Must have excellent written and verbal communication skills. Secret Clearance. Preferred Requirements Experience with Tactical Data Analysis Connectivity System (TDACS), Gateway Manager (GWM, and Link Management and Monitoring Tool (LMMT) Familiarity with Joint Semi-Automated Forces/Joint Simulated Bus (JSAF/JBUS). DIS Experience with Model and Simulation Systems to include Joint Live Virtual Constructive (JLVC) and JSAF. Experience working with Navy training systems and command structure. Physical Requirements Office, industrial, or shipboard environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. Lifting and moving materials may be required. HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-###-#### for assistance. Press #3 for HII Mission Technologies.

ARS is currently seeking skilled professionals with experience in the Department of Defense (DoD) sector for opportunities in Norfolk, VA. These roles offer excellent opportunities for individuals to support NATO's Allied Command Transformation (ACT), the Alliance's premier agent for change-driving, facilitating, and advocating continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. All roles will collaborate with ACT to provide appropriate support to NATO missions and operations; lead NATO military transformation; improve relationships, interaction, and cooperation with partners, nations, and international organizations. ACT leads concept development, capability development, training and lessons‑learned initiatives, and supports policy development within NATO. Available Positions (multiple openings) Contract Support Contract Procurement Enterprise Architect AI Data Scientist Business Intelligence Analyst Applied Technology Engineer Cyberspace Developer (Depending on your background and experience, you may be considered for one or more of these roles). Candidates will be expected to (depending on their assigned position) perform one or more of the following: Lead or support projects related to systems engineering, systems integration, logistics, cybersecurity, and tactical data links. Develop and execute strategies for acquisition, contract performance, and implementation of mission systems. Interface with contract officers and program managers to ensure compliance, performance, and deliverables. Design, document, and maintain enterprise architectures, standards, and governance frameworks that align with DoD and NATO requirements. Use data science, machine learning, and AI techniques to analyze operational and technical data for trend detection, predictive modeling, and decision support. Create and maintain business intelligence dashboards, reports, and analytics capabilities to provide actionable insights to leadership and stakeholders. Design, build, configure, and test applied technology solutions (hardware, software, firmware, embedded systems) to support mission needs. Develop, secure, and test cyberspace operations, software, and networked systems; design resilient and scalable software architectures in contested environments. Oversee the lifecycle management of complex technical systems from concept and requirements definition, through development, testing, deployment, and sustainment. Identify and mitigate risks to project timelines, budgets, and deliverables; escalate issues appropriately. Ensure that all engineering, development, and acquisition processes align with DoD, NATO, and industry best practices and standards (e.g. DoDAF, TOGAF, cybersecurity frameworks). Maintain and enhance security posture consistent with DoD (e.g. RMF, DIACAP) and NATO security directives. Provide regular reporting and updates to leadership on project status, metrics, milestones, and performance. Coordinate across cross‑functional teams (program management, operations, test & evaluation, contracting) to deliver integrated solutions to mission‑critical challenges. Position Requirements Security Clearance: Active Secret clearance is required to start. (All positions will require a NATO clearance as well). Citizenship: Must be a U.S. citizen. Experience: Prior DoD or similar government contract experience is strongly preferred. Technical Expertise: Depending on the role, experience is expected in one or more of the following domains: Systems engineering and integration Acquisition and contract oversight Enterprise architecture frameworks (e.g. DoDAF, TOGAF) AI, machine learning, data analytics Business intelligence and reporting tools (e.g. PowerBI, Tableau, etc.) Embedded systems, software development, hardware integration Cybersecurity, secure coding, resilience, network operations Tactical data links and mission systems Skills: Excellent communication (written and verbal) and presentation skills Demonstrated leadership, collaboration, and mentorship capabilities Strong analytic, critical thinking, and problem-solving skills Ability to translate technical concepts to nontechnical stakeholders Adaptability in a fast-paced and mission-driven environment Education: B.S. degree in Engineering, Computer Science, Cybersecurity, Data Science, or a related field is preferred. Master's degree or relevant certifications (e.g. PMP, CISSP, TOGAF, AWS, etc.) are a plus. Work Environment You will be embedded in a mission-focused, collaborative environment working side by side with military, NATO, and contractor teams. Expect agile, rapid‑cycle work, frequent interactions across technical and leadership levels, and a commitment to quality and security. Why Work with Us? Applied Research Solutions (ARS) is a respected, world-class provider of technically integrated solutions. We deliver premier talent and technology across our focused markets to provide unparalleled, continuous mission support. We've been honored as a Best Places to Work nominee since 2020. At ARS, our career-driven, loyal professionals are the key to our success, enabling us to deliver state-of-the-art results for our mission partners. With an industry-competitive benefits package, awards and recognition programs, and direct access to ARS senior management, we are dedicated to the growth and well-being of every team member. Additional Notes All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history, identity verification, and other checks.

Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems. Responsibilities: Analyze operational and training data to assess performance and identify improvements. Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff. Develop instructional materials and deliver presentations to large, diverse audiences. Operate computer-based systems for simulation, analysis, and reporting. Apply knowledge of Navy operational and administrative directives and procedures. Qualifications: Bachelor's degree preferred. 3 to 5 years of relevant experience required. Strong analytical, communication, and presentation skills. Familiarity with Navy systems, tactics, and operational environments. Secret Clearance required with ability to obtain TS/SCI Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors. The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj

Respond to user questions and requests for assistance via phone, email, or in person. Diagnose and troubleshoot hardware, software, and network problems. Guide users through problem-solving steps and provide technical support to ensure productivity. Maintain professionalism and provide timely, accurate customer service. Installation and configuration Install and configure new hardware, software, operating systems, and peripherals like printers. Set up workstations for new employees, including creating user accounts and granting necessary access. Assist with the deployment of new applications and systems. System maintenance and security Perform routine maintenance, such as applying updates and patches, to ensure stability and performance. Conduct regular backups to prevent data loss and perform data recovery if needed. Monitor systems for potential security threats and ensure network security. Training and documentation Train employees on how to use new hardware and software effectively. Create and maintain user-friendly documentation, manuals, and knowledge bases. Other duties Monitor and report on system performance, issues, and resolutions. Track IT assets and manage inventory. Liaise with vendors and external support providers when necessary.

Job Description JRAD is seeking candidates for Technical Support Specialists who are responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems. Roles/Responsibilities: Analyze operational and training data to assess performance and identify areas for improvement. Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff. Develop instructional materials and deliver presentations to large, diverse audiences. Operate computer-based systems for simulation, analysis, and reporting. Apply knowledge of Navy operational and administrative directives and procedures. Required Skills and Education: Bachelor's degree preferred. 3 to 5 years of relevant experience required. Strong analytical, communication, and presentation skills. Familiarity with Navy systems, tactics, and operational environments. Security Clearance: Secret with the ability to obtain TS When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: Health Insurance Dental Insurance Vision Insurance Life & Accidental Death and Dismemberment Insurance Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care Disability Insurance 401K Plan Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.

Job Title: IT Support Specialist I Department: Support Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class technology services to businesses for the past 23 years. We provide an exciting and stable work environment. With our strong growth, Mode5 is looking for talented people to join our team and is seeking an IT Support Specialist. This is not the typical stale IT job where you're stuck working on the same old network and aging technologies with limited growth. Here, you will support many technologies, while partnering with talented people in your everyday work! What You Need: As an IT Support Specialist, you will need a working knowledge of Microsoft technologies, workstations, and networks, along with a high value for customer service. Minimum of 1 to 2 years' of remote and onsite desktop support experience Direct experience with Windows 11 and Microsoft 365 Hands on experience with Active Directory user administration and basic networking Managed Services or Technology Consulting experience a plus! Things You Will Do: As an IT Support Specialist, you will troubleshoot a wide variety of challenging issues such as the following: Troubleshoot, and resolve user support issues while maintaining customer satisfaction. Support desktops, software and networks in multiple environments. Diagnose, configure, and resolve network issues involving routers, switches, and connectivity. Your Benefits: At Mode5, your role will make a significant impact to our clients each day while providing the opportunity to work with new technologies each day. Here, you will grow and develop technically and professionally. We take personal development seriously, and love to promote within. Free Fridays! - Every other Friday off. Paid! Competitive Compensation Medical, Dental, and Vision Insurance Simple IRA Savings Plan with Company Match Certification Assistance and Bonus Reward Program Paid Holidays and Vacation Days Causal Work Environment Employee Social Events Life Insurance Coverage Incidental Telecommuting Employee Referral Bonus Alt. Titles: IT Support Specialist, IT Desktop Specialist, IT Helpdesk, , IT Support Technician Must be available to work at our Norfolk office. We are an Equal Opportunity Employer

The Site Support Personnel provides essential day-to-day support across facility operations, grounds maintenance, cleaning, and junior training support tasks. This position is a versatile role critical to maintaining the functionality, appearance, and operational readiness of the training site. The ideal candidate is dependable, adaptable, and comfortable working in both indoor and outdoor environments. Key Responsibilities: Assist with routine facility upkeep, including light repairs, organization, and supply restocking Perform grounds maintenance duties such as mowing, trimming, and general landscaping Support cleaning schedules for common areas, classrooms, restrooms, and lodging spaces Set up and break down equipment or materials for training exercises and events Act as a junior role-player during training scenarios as directed Transport tools, equipment, or supplies across site locations Ensure work areas are safe, clean, and compliant with company policies Provide general support to training staff and instructors as needed Perform other duties as assigned by supervisors Qualifications: High school diploma or GED Must be 18 years of age or older Ability to lift up to 50 lbs and perform physical labor in various weather conditions Strong work ethic, punctuality, and willingness to learn new tasks Ability to work independently and as part of a team Must pass a background check and drug screening Reliable transportation to and from work site Preferred Attributes: Previous experience in groundskeeping, janitorial work, or facility maintenance Familiarity with basic tools, lawn care equipment, or cleaning supplies Interest or prior exposure to training environments, law enforcement, or military settings WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.

Job Description The Technical Support Specialist is responsible for providing hands-on technical assistance and support to employees across the organization. This role focuses on troubleshooting and resolving issues related to computers, software applications, mobile devices, printers/copiers, and general office technology. The specialist will also manage user accounts and serve as the onsite point of contact for third-party vendors when network or infrastructure issues arise. This is a fully onsite position that supports daily business operations and ensures employees have the tools and technology they need to work effectively. Key Responsibilities End-User Support • Provide daily technical support for desktop and laptop computers, including setup, maintenance, troubleshooting, and upgrades. • Support users with common business software, including email, Microsoft Office, operating systems, and other required applications. • Troubleshoot and resolve issues with mobile devices such as iPhones and iPads. • Assist users with phone system issues, voicemail setup, and general telecommunications support. Account & System Administration • Create, modify, and manage user accounts, permissions, and access across systems and applications. • Maintain security best practices, including password resets, account provisioning, and deactivation workflows. Printer, Copier, and Hardware Maintenance • Manage and maintain office printers and copiers, including routine servicing, troubleshooting, and coordinating repairs as needed. • Monitor supply levels and ensure devices remain fully operational. Vendor & Third-Party Coordination • Act as the onsite liaison for third-party support teams during outages or infrastructure issues (e.g., internet connectivity, switch failures, network equipment problems). • Communicate and follow up with vendors to ensure timely resolution of issues. General IT Support • Assist with hardware deployments, software installations, and system upgrades. • Maintain an organized inventory of IT equipment and peripherals. • Document troubleshooting steps, create user guides, and contribute to knowledge-base materials. • Support IT projects or initiatives as assigned. Qualifications Required • Strong knowledge of Windows operating systems, Microsoft Office Suite, and common business applications. • Experience supporting mobile devices (iOS preferred). • Basic understanding of networking concepts (Wi-Fi, routers, switches). • Ability to troubleshoot printers, copiers, and office hardware. • Excellent communication and customer service skills. • Ability to work onsite full time and respond quickly to user needs. Core Competencies • Strong problem-solving skills • Customer-focused mindset • Attention to detail and accuracy • Ability to work independently and prioritize multiple tasks • Professionalism and strong interpersonal skills Working Conditions This role is performed entirely onsite and may involve occasional lifting or moving of computer equipment (up to ~40 lbs). Periodic coordination with external vendors may require presence during maintenance windows or outages.

**Country:** United States of America , Langley AFB, VA, 23665 USA ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** TS/SCI - Current Raytheon Company Managed by Collins Aerospace Collins Aerospace is seeking a system administrator, software engineer, or information technology specialist to perform Air Force Distributive Common Ground System (AF DCGS) / Open Architecture Mission Application Technical Support (OA MATS) sustainment functions across GEOINT focused applications. This requisition is open to candidates willing to work with a well-established and evolving team at Langley AFB, Virginia. OA MATS duties include, but are not limited to, providing tier 3/4 mission support of existing and new mission applications hosted on Linux and Windows operating systems. Candidates for this position should have a strong understanding of GEOINT operational workflows and the technical expertise to support evolving Virtualized/Cloud based technologies in an Open Architecture (OA) environment. New members of the Collins team will initially train with more experienced engineers but will eventually be expected to work with limited supervision. Candidates should be self-motivated, organized, possess excellent written and verbal skills, and have the ability to work independently. Candidates will be expected to support and respond to customer needs with accuracy and efficiency. Collins Aerospace places an emphasis on work life balance and team spirit while maintaining a favorable relationship with the customer. This position requires the candidate to work various 24x7 shifts throughout the year in response to customer demands. **What You Will Do** + 24x7 support of Full Motion Video, U-2, and Global Hawk mission operations. + Use dedicated ground control systems to monitor sensor and ground health and status and quickly resolve issues as they occur + Actively monitor and troubleshoot system issues and participate in logistics and incident reporting during problem resolution + Participate in integration activities by working closely with the customer, Raytheon in-plant engineering, and other Original Equipment Manufacturers (OEMs) when new capabilities are fielded + Work as part of a company agnostic team across the AF DCGS enterprise, understand the Raytheon company goals and customer requirements while working well with other team members in the local area **Qualifications You Must Have** + 8 years of experience in the field of computer system administration, including some DCGS experience + Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience + Current Security + or higher DoD 8570 certification + Active and transferable TS/SCI U.S. government issued security clearance is required prior to start date. **Qualifications We Prefer** + Experience with military GEOINT workflows to include U-2, Global Hawk, MQ-1 and MQ-9 sensors and processing, exploitation and dissemination (PED) architectures + Administration of Commercial Off the Shelf (COTS) or Government Off the Shelf (GOTS) software solutions used for GEOINT analysis (Socet GXP, GXP Xplorer, Unicorn, mIRC chat, Multi-INT Analysis and Archive System (MAAS), Arc GIS, etc.) or proprietary OEM software (APS, GSEG, ECP, etc.) + Experience administering VMware (virtual machines, storage, and resources) and cloud infrastructure (AWS, Azure, OpenStack, Docker, etc.) + Experience with software development methods (shell scripting, PowerShell, JavaScript, Python, PHP, C/C++, C#, Java, XML, HTML, etc.) + Prior Air Force Specialty Code (AFSC) 3D0X or 3D1X experience **What We Offer** + Medical, dental, and vision insurance. + Three weeks of vacation for newly hired employees. + Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option. + Tuition reimbursement program. + Student Loan Repayment Program. + Life insurance and disability coverage. + Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. + Birth, adoption, parental leave benefits. + Ovia Health, fertility, and family planning. + Adoption Assistance. + Autism Benefit. + Employee Assistance Plan, including up to 10 free counseling sessions. + Healthy You Incentives, wellness rewards program. + Doctor on Demand, virtual doctor visits. + Bright Horizons, child, and elder care services. + Teladoc Medical Experts, second opinion program. + Eligible for relocation. + And more! **Learn More & Apply Now!** Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. **Employee Referral Eligible** **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes. In this role, you will: + Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components + Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance + Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues + Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems + Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions **Qualifications** To be successful in this role, you will have: + An active DoD SECRET security clearance + An up to date Information Assurance Technical (IAT) Level II baseline certification + High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline + IT related knowledge and experience particularly in providing AV/VTC support + Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems + Travel up to 10% **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: *********************************************************** .If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice (**************************************** . Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan that includes counseling conditions + Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ***************************************** . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ******************** . Click here to apply now (************************************************************************************************************************************** **New to Serco?** Join our Talent Community! (*************************************************** **ID** _71717_ **Recruiting Location : Location** _US-VA-Virginia Beach_ **Category** _Information Technology_ **Position Type** _Full-Time_ **Security Clearance** _Secret_ **Telework** _No - Teleworking not available for this position_ **Salary Range/Amount** _$31.25_

Entry-Level IT Technician - Blackwater Technology Solutions Job Type: Full-Time | Entry-Level About Us Blackwater Technology Solutions is a veteran-owned IT services company built by two retired veterans. We deliver military-grade precision to local businesses through IT support, VoIP systems, website and AI integration, and workforce training. We're looking for a disciplined, motivated Entry-Level IT Technician to grow with us. You don't need to know everything on day one-you just need the drive to learn fast, solve problems, and take care of customers. What You'll Do Assist with the installation and configuration of VoIP and IT systems. Support AI-driven websites and integrations. Help troubleshoot and maintain client networks and systems. Participate in client site visits, audits, and routine service calls. Learn and apply best practices from senior technicians and leadership. What We Offer Paid training and sponsorship for CompTIA certifications (Tech+, A+, Network+). Direct mentorship from experienced Navy veterans. Hands-on experience with cutting-edge IT and AI tools. Clear growth path into higher-level IT roles. What We're Looking For Discipline, reliability, and eagerness to learn. Strong problem-solving and communication skills. Customer-first attitude. Local candidates preferred (Elizabeth City, Camden, Currituck). Basic IT knowledge helpful, but not required. Compensation & Benefits Competitive entry-level pay (commensurate with experience). Paid certification training. PTO and growth opportunities as the company expands.

Role: Technical Lead - Workday HCM HR Module -IT Support Analyst Must Have Technical/Functional Skills •6+ years of Hands-on experience supporting Workday HCM HR Module. •Maintain and support key Workday modules such as Core HCM, Recruiting, Absence, Benefits, Time Tracking, Payroll, and/or Finance. •Strong understanding of Workday configuration, business processes, and reporting tools. •Experience troubleshooting Workday integrations (EIBs, Studio, Core Connectors, or Cloud Connect). •Basic knowledge of Workday security administration and user provisioning. •Proficiency with Workday Report Writer and calculated fields. •Understanding of HR, Payroll, or financial business processes and data structures. •Excellent analytical, documentation, and communication skills. •Experience with ticketing systems (e.g., ServiceNow, Jira) and adherence to SLA-based support Core Modules Supported •Core HCM (Human Capital Management) •Absence Management •Finance (if applicable) •Workday Security Administration •Workday Integrations (EIBs, Studio, Core Connectors, Cloud Connect) •Workday Reporting (Report Writer, Calculated Fields, Prism Analytics) •Business Process Configuration •Workday Release Management (bi-annual updates) Roles & Responsibilities •Serve as the primary point of contact for Workday-related incidents, service requests and technical inquiries. •Diagnose and resolve issues related to Workday configuration, integrations, security roles, reports, and workflows. •Monitor and troubleshoot inbound/outbound integrations between Workday and third-party systems (e.g., payroll, benefits, identity management). •Maintain and support key Workday modules such as Core HCM, Recruiting, Absence, Benefits, Time Tracking, Payroll, and/or Finance. •Configure and update Workday business processes, condition rules, notifications and calculated fields as required. •Create, test, and maintain custom and advanced reports using Workday Report Writer and Prism Analytics. •Support Workday bi-annual release cycles by analyzing new features, regression testing and implementing relevant enhancements. •Manage Workday Security Administration - assign and troubleshoot security roles and access requests. •Collaborate with HR and Finance business teams to gather requirements and design functional or technical solutions. •Document configurations, data fixes, test cases, and resolutions in line with change management and audit standards. •Provide end-user support and deliver Workday training or guidance for key processes. •Work with Workday Community and vendor support to track and resolve escalated issues.

ROLE We are seeking a Junior Acquisition Support Specialist to support the U.S. Department of Transportation's Maritime Administration (MARAD) Office of Acquisition in Norfolk, VA. In this role, you will provide day-to-day federal contracting support across the acquisition lifecycle, helping MARAD's ship operations and mission programs execute accurate, compliant & timely contract actions under the guidance of senior acquisition staff. This is a part-time opportunity ideal for retired federal Contracting Officers and other experienced federal acquisition professionals. Apply today! RESPONSIBILITIES I. Acquisition Planning & Pre-Award Support acquisition activities for Maritime Administration (MARAD) contracts supporting Ready Reserve Force (RRF) vessels, training ships, and other fleet needs throughout the contract lifecycle Assist with market research and data gathering to inform acquisition strategies, contract types, competition approaches, and schedules Draft core acquisition documents such as Statements of Work (SOWs), Performance-based Work Statements (PWSs), and Quality Assurance Surveillance Plans (QASPs) using templates and senior staff guidance II. Pricing & Cost Analysis Contribute to proposal evaluations by assembling pricing data and documenting price, cost, and technical evaluation inputs for the source selection record Maintain and update Microsoft Excel pricing workbooks using pivot tables, lookup functions, conditional formatting, and other formulas to support ship management services contracts Build and refine spreadsheets and basic calculators that help Administrative Contracting Officers (ACOs) and Contracting Officer's Representatives (CORs) track billing, pricing adjustments, and invoice approvals Assist in developing Independent Government Cost Estimates (IGCEs) by collecting historical purchase information, market research, and comparable acquisition data from other agencies III. Solicitation & Source Selection Prepare draft sections of Requests for Quotations (RFQs), Requests for Proposals (RFPs) and combined synopsis and solicitations using approved templates and checklists Verify inclusion of required terms and conditions and route solicitation packages for funding confirmation and legal review Support informal and formal source selections by setting up evaluation tools, distributing proposals, tracking scores and compiling documentation for Source Selection Decision Memoranda (SSDMs) Coordinate with evaluators and the Contracting Officer (CO) to schedule meetings, capture action items and prepare discussion materials for communications with offerors IV. Award, Administration & Closeout Assemble award packages for task orders, delivery orders, and stand-alone contracts, and prepare supporting COR documentation for senior review Enter contract and modification data into the FPDS-NG and the Voice of Acquisition (VOA) system, and confirm accuracy against source documents Prepare draft documentation for option exercises and other post-award contract modifications for review by senior acquisition staff Track contractor performance issues, discrepancy reports, and closeout actions, and maintain related logs and e-files V. Systems, Data & Training Use the ESC-PRISM contract writing system to create, route, and track procurement requests, awards, and modifications under senior staff direction Retrieve and compile acquisition data from ESC-PRISM and FPDS-NG to support reporting requirements Maintain electronic contract files in SharePoint by ensuring documents are properly stored, labeled, and accessible Create user-friendly spreadsheets, trackers, and basic job aids in Microsoft Word, Excel, and PowerPoint to support contracting and program staff VI. Policy & Stakeholder Support Follow MARAD acquisition policies, procedures, and templates, and flag inconsistencies or needed updates to senior staff Stay current on key changes to the Federal Acquisition Regulation (FAR), Transportation Acquisition Regulation (TAR), Transportation Acquisition Manual (TAM), and related guidance as communicated by senior acquisition personnel Participate in acquisition team meetings, take notes, and action items Provide administrative and coordination support to senior acquisition staff REQUIRED EXPERIENCE At least five (5) years of operational experience in Federal Contracting REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Knowledge of Federal contracting law, regulation, policies, and precedents, and related principles, policies, and procedures sufficient to plan, lead, review, or audit the most complex procurement functions Knowledge of Federal and Departmental procurement regulations (e.g., FAR & TAR) Knowledge of the regulations and techniques of source selection sufficient to conduct a selection Skill in promoting e-commerce, and supporting the use of automated acquisition systems, and other electronic systems Skill in Microsoft Excel/pricing Customer service-oriented, responsive, and accessible Strong organization and multitasking skills Excellent professional writing skills EDUCATION FAC-C (Professional) or DAWIA (Professional) certification (both formerly “Level III”) required LOCATION Norfolk, VA, 23505 TELEWORK Telework available CLEARANCE U.S. citizenship is required as it supports the U.S. federal government CLIENT U.S. Department of Transportation (DOT) TRAVEL Minimal travel may be required WORK HOURS Flexible days & hours EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - Exempt RELOCATION Not eligible for relocation benefits ****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes. In this role, you will: * Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components * Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance * Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues * Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems * Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions Qualifications To be successful in this role, you will have: * An active DoD SECRET security clearance * An up to date Information Assurance Technical (IAT) Level II baseline certification * High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline * IT related knowledge and experience particularly in providing AV/VTC support * Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems * Travel up to 10% Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). * Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract * 401(k) plan that includes employer matching funds * Tuition reimbursement program * Life insurance and disability coverage * Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Employee Assistance Plan that includes counseling conditions * Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.