Technical support technician jobs in Cincinnati, OH

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Technical Support Representative Location: Mason, OH Duration: 6+ months Pay Rate: $15.00/ hour GENERAL FUNCTION: Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner. MAJOR DUTIES AND RESPONSIBILITIES: • Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications. • Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics. ” • Assists by giving correct resolutions in a clear, concise and courteous manner. • Interprets error messages from system software or application programs; initiates required actions. • Places necessary service calls and follows through to completion with both service contractor and Support Center Customer. • Escalation of unresolved calls to second level support (both internal and external) and follows through to completion. • Quality Assurance: Assist with proofing documentation/procedures relating to supported systems. • Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation. ADMINISTRATIVE RESPONSIBILITES: • Development of procedures for Support Center • Record all communication relating to associates: questions/problems into call tracking. • Proofing and testing of procedures prior to implementation. • Assist in training users in the operation of the supported systems • Flexibility to work varied schedules, including evenings and weekends as scheduled. Qualifications SKILLS & QUALIFICATIONS: • Excellent written & oral communication skills • Problem resolution - Able to troubleshot computer software/hardware issues over the phone • Superior organizational skills with a strong attention to detail • Pleasant phone manners • Computer hardware and software knowledge • Strong Customer Service orientation. EXPERIENCE: • Point of Sale environment/retail experience preferred • Direct involvement with customer service experience • Computer systems experience. Additional Information Additional Information: Training Schedule: 9AM-5:30PM The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks). After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight. Most likely not work the same scheduled hrs. each day. Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview. WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm

Are you the go-to problem-solver when it comes to tech questions? LCS is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call. If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you. What You'll Do Become an expert in Rent Manager and its related applications Troubleshoot software and technical issues via phone, email, and remote sessions Guide users with clear communication and best practices Document and track issues using ticketing software Collaborate with internal teams to improve processes and customer satisfaction What You Bring Previous experience in technical support, help desk, or customer-facing service role Strong problem-solving, troubleshooting, and communication skills Familiarity with tools like ticketing systems, remote support, or softphones Working knowledge of Windows, Office 365, and basic networking (WAN/LAN) Accountability and adaptability in a fast-paced environment Ideal Candidates IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports. Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most. Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you. Why Work at LCS Hybrid flexibility: 50% in-office, 50% remote Comprehensive training to set you up for success from day one Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more Modern office campus: fitness center and nature trail About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture. ➡️Candidates who are currently students and will graduate by December 2025 are encouraged to apply. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-Hybrid #L9C1S40 Job Type: Full-time Expected hours: 40 per week Schedule: 8 hour shift Day shift Monday to Friday 10am - 7pm Work Location: Hybrid remote in Cincinnati, OH 45249 Candidates must live in the Greater Cincinnati area or be willing to relocate.

StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment. Job Description Your Role with the Company: Recording and processing incidents and service requests according to process specifications. Communicating with users to understand issues and known solutions. Closing and documenting incidents according to process specifications. Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications. Initiating escalations via designated management according to process specifications. Qualifications Background Profile: Experience of customer service ideally gained in a customer facing environment Flexibility to work shifts Experience with Windows Client Experience with Microsoft Office Basic knowledge of the Windows Active Directory and domain concept Basic knowledge of PC hardware and mobile devices (e.g., PDA, MDA, Apple/Android products) Network knowledge (TCP/IP) Experience with VMware Fixed network telephones, cell phones, VoIP telephones Soft Skills Profile: Able to communicate effectively with the team, corporate customers of different technical expertise and all levels of management Ability to efficiently resolve customer's problems and escalate further as appropriate according to Company procedures Professionalism at all times, assertiveness and accountability, good timekeeping, flexibility Ability to work well under pressure, set priorities and comfortable making decisions Drive, enthusiasm, initiative, commitment and self-motivation, respect for colleagues, desire to learn Additional InformationAll your information will be kept confidential according to EEO guidelines.

Why Us? Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don't support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. We have supported our troops throughout the years and love working with veterans. IT Help Desk Technician Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well. Skills and Qualifications · Candidates should have previous experience working in Help Desk Support or IT Support. · The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges · Have the ability to handle multiple projects simultaneously and under tight deadlines · Strong communications skills to effectively communicate technical information to non-technical customers · Experience in troubleshooting technical issues within telecommunications networks preferred · Vendor Management skills · Experience with ticketing systems · Must be able to work in a fast paced environment with minimal supervision · Must have outstanding customer service and teamwork skills · Excellent written and verbal communications skills required · Strong analytical ability · After hours / On Call support is required Salary Career Level Required Experienced (Non-Manager) Experience Required 1 to 2 Years Education Required College preferred or High School Job Type Employee Job Status Full Time Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday On call Supplemental pay types: Bonus pay

Valley Asphalt is looking for an IT Support Specialist to join our team! Why would you want to work with us? We offer: - Great benefits - Competitive Pay - Opportunity for growth - Ability to bring your ideas to life - New Modern Corporate Office - Fitness Center & Walking Track - Learning Labs Our Information Technology Division will provide you with consistent work diversity and will allow you to own the projects you are working on. The company provides the available resources needed to perform the job effectively. How you will make an impact: Correspond and follow up on technical support incidents and requests submitted via incident management portal, phone, email, and walk-ups. Independently investigate and implement appropriate solutions to technical issues. Deliver IT support for a variety of business class hardware, software and IT solutions. Provide support for networking and a variety of Microsoft Software (Windows OS's, Microsoft Office Suite). Recognize and identify reoccurring problems, creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement. Perform basic user administration in a client server environment. Maintain IT procedures and documentation. Maintain equipment inventory. Core Skills and Competencies: Strong customer service skills with a professional, respectful, and courteous approach to assisting end users. Proficient in diagnosing, troubleshooting, and resolving hardware, software, and network issues across various devices including Windows OS computers, smartphones, laptops, and tablets. Ability to perform software and hardware installation and maintenance tasks. Experience using Incident Management systems to log, track, update, and resolve technical support requests. Skilled in account administration tasks such as password resets and account unlocks. Excellent communication skills to guide end users through diagnostic procedures and provide clear technical instructions. Problem-solving aptitude with the ability to anticipate and proactively resolve issues before escalation. Capability to prioritize, triage, and escalate more complex technical issues appropriately. Knowledgeable in IT policies and responsible asset management. Key Responsibilities: Act as the primary point of contact for IT support requests, delivering timely and efficient solutions. Provide one-on-one technical support to end users with a focus on customer satisfaction. Troubleshoot network connectivity and peripheral device issues. Manage account access and permissions for network resources. Maintain detailed and accurate incident logs, ensuring all parties are informed of status updates. Follow up with users after resolution to confirm issue closure and satisfaction. Collaborate with IT team members by escalating specialized issues when necessary. Contribute to maintaining a problem resolution knowledge base. Support IT projects, site installations, and company events, including occasional travel and extended hours as required. Exhibit professionalism, maturity, patience, and excellent communication throughout all interactions.

Job Description Why Us? Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don't support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. We have supported our troops throughout the years and love working with veterans. IT Help Desk Technician Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well. Skills and Qualifications · Candidates should have previous experience working in Help Desk Support or IT Support. · The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges · Have the ability to handle multiple projects simultaneously and under tight deadlines · Strong communications skills to effectively communicate technical information to non-technical customers · Experience in troubleshooting technical issues within telecommunications networks preferred · Vendor Management skills · Experience with ticketing systems · Must be able to work in a fast paced environment with minimal supervision · Must have outstanding customer service and teamwork skills · Excellent written and verbal communications skills required · Strong analytical ability · After hours / On Call support is required Salary Career Level Required Experienced (Non-Manager) Experience Required 1 to 2 Years Education Required College preferred or High School Job Type Employee Job Status Full Time Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday On call Supplemental pay types: Bonus pay Powered by JazzHR Od7daaCpX8

Job Description Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call. If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you. What You'll Do Become an expert in Rent Manager and its related applications Troubleshoot software and technical issues via phone, email, and remote sessions Guide users with clear communication and best practices Document and track issues using ticketing software Collaborate with internal teams to improve processes and customer satisfaction What You Bring Previous experience in technical support, help desk, or customer-facing service role Strong problem-solving, troubleshooting, and communication skills Familiarity with tools like ticketing systems, remote support, or softphones Working knowledge of Windows, Office 365, and basic networking (WAN/LAN) Accountability and adaptability in a fast-paced environment Ideal Candidates IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports. Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most. Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you. Why Work at LCS Hybrid flexibility: 50% in-office, 50% remote Comprehensive training to set you up for success from day one Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more Modern office campus: fitness center and nature trail About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture. Candidates who are currently students and will graduate by May 2026 are encouraged to apply. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate. #LI-Hybrid #L9C1S40 Job Type: Full-time Expected hours: 40 per week Schedule: 8 hour shift Day shift Monday to Friday 10am - 7pm Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549

Technical Support and Operating Systems Specialist Logan A/C & Heat Services 57 reviews Dayton, OH 45414 Starting at $19 an hour - Full-time (8:30 AM- 5:00 PM Monday-Friday) Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Technical Support and Operating Systems Specialist to provide fast, friendly service to our employees. Do you enjoy helping others with technical issues? Are you looking for work-life balance and a supportive growth-oriented environment? We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth. WHO IS LOGAN A/C & HEAT SERVICES? Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. Summary: The IT Support Specialist plays a critical role in supporting the daily technological needs of Logan Services Inc. This position requires becoming a subject matter expert (SME) in Service Titan, our primary CRM and operations platform, in order to provide effective end-user support, oversee new feature implementations, and understand cross-platform impacts. The IT Support Specialist will be the primary point of contact for employee IT support tickets, responsible for ensuring service level expectations are consistently met through timely response, follow-up, resolution, and high-quality support. This role will also manage IT onboarding and offboarding, maintain accurate IT asset inventory, ensure data integrity across IT platforms, support system integrations, and collaborate across all departments to drive process improvements, cost savings, and operational efficiencies. Essential Duties and Responsibilities: · Serve as the company's Service Titan Subject Matter Expert, with a deep understanding of workflows, feature impacts, and system integrations. · Provide end-user training, troubleshooting, and support for Service Titan and other critical business platforms. · Support implementation of new Service Titan features, testing functionality, and communicating changes to stakeholders. · Maintain hands-on involvement in all software integrations (Service Titan and third-party platforms). · Act as primary responder to IT tickets, ensuring timely response, follow-up, and resolution. · Maintain strong communication with employees to deliver a high-quality service experience. · Proactively identify recurring issues and provide long-term solutions. · Set up all IT needs for new hires, including provisioning laptops, tablets, mobile devices, and accessories. · Create login credentials and assign appropriate access to business platforms. · Ensure secure and complete IT deactivation for employees who exit the company. · Maintain accurate and up-to-date IT asset records in SnipeIT, SimpleMDM, ABM, and Verizon portal. · Track hardware, devices, and accessories to ensure accountability and cost control. · Keep IT data platforms current with changes in employee status, device assignments, and license usage. · Collaborate with all departments to understand IT/software pain points and proactively suggest process improvement solutions. · Assist with evaluating and implementing new technologies or platforms, focusing on efficiency and cost savings. · Document processes, policies, and best practices for IT systems and end-user support. · Partner with Propoint (third-party IT provider) to manage network security, SharePoint, DUO, MS365, and endpoint protection. · Ensure IT security best practices are followed, including strict confidentiality of passwords and admin credentials. · Prevent unauthorized access by never sharing admin-level permissions. · Support disaster recovery, data protection, and business continuity initiatives · Provides IT support after hours as needed when business operations are impacted · Performs all other duties as assigned Competencies: · Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Approachability - Is easy to approach. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. · Communication - Displays a very quick grasp of the significance of information communicated and nearly always initiates or responds to communication in an appropriate, timely, and comprehensive manner. · Confidentiality - Maintains all client communications and information confidential as per the code of ethics, and per client instructions. · Company Core Values - Follows and promotes company core values. · Innovation - Strives to improve customer experience with process improvements, integrations, etc. that align with profitable outcomes · Change Management - Understands the value behind change and promotes positive training to achieve successful implementation · Implementation Planning - Setting timelines and achieving the tasks to ensure projects meet the deadlines provided. Qualifications: · Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). · 2+ years of IT support/helpdesk experience; experience in HVAC, home services, or field-service industries preferred. · Strong understanding of CRM platforms; experience with Service Titan highly preferred. · Experience with Microsoft 365, SharePoint, DUO, and endpoint management (SimpleMDM, or similar). · Familiarity with asset management tools (SnipeIT), mobile device management, and third-party software integrations. Skills & Attributes: · Strong troubleshooting, problem-solving, and analytical skills. · Excellent communication skills with a customer service mindset. · High attention to detail, accuracy, and organizational skills. · Ability to prioritize multiple tasks while meeting deadlines. · Collaborative team player who works well across departments. · Proactive thinker who identifies cost savings and process improvement opportunities. · Commitment to confidentiality and professional integrity. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are a representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We look forward to speaking with you about our career opportunities at Logan Services! Logan Services Inc. offers Equal Employment Opportunity to all applicants. #lshp1

Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 0 Provide direct and indirect patient care to support the cardiovascular imaging & interventional services departments as directed by the Registered Cardiac/Vascular/Cardiovascular Technicians. Support responsibilities may include facilitation of patient safety and environmental support activities. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background. Job Description: Under direction of the technicians, transports patients with use of Tele-tracking software system; safely and courteously transports patients to various areas as requested, using proper equipment, verifying patient name, date of birth, room number and destination and documenting such. Notifies responsible party upon arrival and reports any medical problem keeping all patient information confidential, ensuring safety, courteous and confidential transport of each patient to the correct destination as requested. Practices good hand hygiene. May require lifting and positioning of patients. Under direction of the technicians, may assist in preparing the patient for the exam including escorting from waiting areas, assistance with changing into a gown, proper positioning of patient and preparing supplies. Assists in the maintenance and cleaning of departmental equipment to include stretchers, wheelchairs, beds and equipment in rooms. Transports equipment to/from sterile processing. Demonstrates fiscal accountability by cost-effective utilization of equipment and supplies. Orders and maintains Par level supplies and stocks exam rooms as assigned. Performs other duties as assigned. Education, Credentials, Licenses: High School graduate or equivalent BLS Certification Specialized Knowledge: Good communication skills Ability to work independently, interdependently and to set priorities Demonstrates the ability to accept and adapt to change Kind and Length of Experience: Successful work employment history FLSA Status: Non-Exempt Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

Are you a skilled technician with a customer-focused mindset and a talent for sales? JAGS Mechanical, based in Cincinnati, OH, is looking for a Client Service Technician - Sales Rep to join our team. This full-time position offers the opportunity to leverage your technical expertise while building strong client relationships and driving sales. If you're ready for a role where your skills are valued and rewarded, apply today! PAY: $80,000-$120,000 annually, plus commission BENEFITS: 401(k) with employer match Health, vision, and dental insurance (premiums are 80% employer-paid) Short- and long-term disability (100% employer-paid) Paid vacation Holidays Boot allowance Payroll tool loan We also offer our Client Service Technicians - Sales Reps a take-home vehicle. WHAT SETS US APART At JAGS, we consider ourselves a community of innovative thinkers who are dedicated to merging innovation with tradition. Our goal is to set new benchmarks in the industry by crafting comfortable and efficient environments. We emphasize collaboration, provide opportunities for personal and professional growth, and foster a culture that recognizes achievements while supporting the journey of every team member. Who Shouldn't Apply People who stay stagnant in their careers and aren't looking to grow. Anyone who struggles to stay in a role for at least two years. Those who think growth comes without hard work and challenges. Constant complainers who focus on problems instead of solutions. People who are content with staying the same and not improving. We're building a team of motivated, hardworking individuals who want to push themselves and grow with us. If that sounds like you, we'd love to have you on board. WHAT WE'RE LOOKING FOR A Journeyman license is preferred but not required for this position. We just ask that you meet the following qualifications: 2+ years of experience in the field servicing HVAC, refrigeration, and/or food service equipment EPA Certification Keep reading to see if you'd love this role as our Client Service Technician - Sales Rep! YOUR NEW ROLE AS OUR CLIENT SERVICE TECHNICIAN - SALES REP This is a full-time position, Monday-Friday, 8 AM-5 PM, with overtime and on-call opportunities available. In this role, you'll conduct weekly client check-ins both in person and by phone, acquire new customers, and maintain strong relationships with existing ones. You'll run service calls, complete repairs, and provide accurate quotes for maintenance, service work, and installations. Your ability to deliver technical solutions while building trust with clients will be essential to your success. Are you ready to join a team where your skills make a difference and your future is a priority? Apply now! Our initial application process is quick, simple, and mobile-friendly, making it easy to get started. Must have the ability to pass a background check and drug screening test.

With a 16-year tradition of excellence. A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering cutting-edge, scalable technologies and solutions that respond to and anticipate the market's needs while providing sustainable value to our customers. Healthcare is our only business, giving us an unparalleled understanding of the volatile healthcare landscape. We take great pride in maintaining the highest levels of client satisfaction for the hundreds of U.S. hospitals and healthcare providers we serve. Our innovative products and services empower our customers to do what they do best - deliver outstanding patient care. Job Description Ideal candidate will be professional at all times, assertive and accountable, have good timekeeping skills, flexible. Candidate should have drive, enthusiasm, initiative, commitment and self-motivation, respect for colleagues, desire to learn. Essential Functions: Qualifications Associate's degree in a related area (Information Technology, Information Sciences and Technology, Computer IT) or 2-4 years of relative professional experience Knowledge of commonly-used concepts, practices, and procedures within a particular field Comfortable working with an expected resolution rate Technically savvy Additional Information Advantages of this Opportunity: Competitive salary, negotiable based on relevant experience Benefits offered, Medical, Dental, and Vision Fun and positive work environment Monday through Friday 8am-5pm

Job Details Needmore - Dayton, OH Full Time High School Information TechnologyDescription STRATACACHE provides scalable customer experiences, empowering retailers to learn deeply about their customers shopping preferences and behaviors, allowing for personalized shopper interaction. Our solutions deliver consumer activation at the point-of-decision, generating new sales opportunities and enhanced retail profitability. With 3 million+ software activations globally, we power the biggest digital networks for the worlds largest brands. Across the STRATACACHE family of complementary digital media/ad tech solution companies, we have the technology, expertise and track record to bring retail innovation that delivers results. The Technical Support Analyst, 3rd shift, will serve as a technical resource for STRATACACHE products and will provide customer support, product testing and other essential job functions in a call center environment. Principal Accountabilities: Provide technical support via phone and email for STRATACACHE hardware/software products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow through to resolution or escalate if no resolution can be found. Document all technical inquires and customer reported problems in the customer tracking database including the nature of the inquiry, and the resolution recommended. Analyze problems and develop solutions to meet customer needs. Additional job duties as assigned. Qualifications High School Diploma required; Bachelors Degree in Computer Science, Computer Engineering or similar discipline preferred. 1 year of relevant technical support experience required. Ability to effectively interact and maintain professionalism with customers at all levels via phone and email. Ability to handle problems of a diverse scope where analysis of data requires evaluation of identifiable factors. Knowledge of IP based networks and technologies. Knowledge of Linux and Windows operating systems, file system structure and troubleshooting techniques. Must be able to work autonomously as well as with a team EMPLOYMENT CONDITIONS: As a condition of employment, all successful candidates are required to consent and successfully pass mandatory drug and background screening prior to first day of employment. STRATACACHE and its family of companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable national, federal, state or local law. While we are excited and appreciate you interest in our opportunities, please keep in mind that we are not able to contact all applicants that have applied. No vendor/agency solicitation please.

":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills and a keen attention to detail. ","job_category":"Information Technology","job_state":"OH","job_title":"IT Technician","date":"2025-11-13","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"2-year IT degree or equivalent experience; A+ Certification is a plus~^~Professional, strong work ethic~^~Desire to work in a fast-paced environment with strong prioritization skills~^~Strong technical skills in hardware and software troubleshooting~^~Excellent customer service skills through verbal and written communication~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~Valid driver's license is required~^~Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing","training":"You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different , play different . As a senior member of the IT support team, you'll be the go-to expert for resolving complex technical issues and driving improvements in service delivery. Your role combines hands-on troubleshooting, team leadership, and proactive process enhancement. What you'll do as a Senior IT Support Specialist: Act as the highest escalation point for complex end-user issues across hardware, software, and enterprise applications. Act as the final escalation point for challenging issues involving hardware, software, and enterprise applications. Lead initiatives to streamline service desk operations and boost user satisfaction. Guide and mentor junior support staff, helping them grow their technical and customer service skills. Diagnose, repair, upgrade, and distribute IT equipment including computers, printers, mobile devices, and peripherals. Collaborate with engineers to support office and shop floor applications tailored to business needs. Deliver training sessions to help employees use IT tools effectively. Prioritize tasks, manage your own schedule, and escalate issues when needed. Apply industry-standard procedures and explore new solutions to improve problem-solving. Liaise with external vendors to arrange support and service delivery. Use your experience and judgement to plan and complete complex tasks within deadlines. Maintain accurate records of IT assets, including inventory, storage, shipping, and upkeep. Move IT equipment between locations as required by staff. Take on additional duties as needed to support the team and business. We're looking for a Senior IT Support Specialist with: Bachelor's degree in information technology or related field or equivalent experience 10 to 15 years of experience in IT support, networking, and system administration. Strong knowledge of Microsoft technologies, networking protocols, and ITIL practices. Excellent troubleshooting, communication, and documentation skills. Experienced with enterprise tools, cloud environments and platforms, virtualization (VMware, Hyper-V), and networking (TCP/IP, LAN/WAN, routers, switches, firewalls). Skilled in managing hardware like scanners, Zebra printers, time clocks, and data collection devices. Proficient in software deployment, remote support, security, cloud storage, backups, and performance tuning. Familiar with Active Directory, scripting (PowerShell/JavaScript), and label printing tools. Strong support for Windows, Mac, Office 365, Adobe Creative Cloud, and various end-user devices. Works well independently and in global teams. Fast learner, adaptable, and calm under pressure. Excellent communication and customer service. Creative problem-solver with a positive attitude. Holds A+ and Network+; Security+ is a plus. Manufacturing experience is beneficial. Comfortable using ticketing systems and providing on-call support. Physical requirements and working conditions: Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires the ability to: Move throughout the entire facility to attend to various issues Work effectively in teams across functional groups with strong communication skills and the ability to lead Able to lift equipment up to 40 lbs. Perform sedentary work on various computer systems This Senior IT Support Specialist position is located on-site Benefits You Can Expect from Cartamundi: Great pay Bonuses, including referral 401(k) with dollar-for-dollar company match up to 6% Health, dental, and vision insurance starting day one HSA (Health Savings Account) with company contribution and FSA (Flexible Spending Account) Company paid Life insurance amount of 1x your annual salary Company paid Short-Term and Long-Term Disability Paid time off Paid holidays Tuition reimbursement Monthly engagement activities and giveaways Employee discounts on daycare, gym memberships, travel, and much more! Apply today and discover the magic of making a difference at Cartamundi! Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify. Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available. About Cartamundi: At Cartamundi, we're all united by our common belief that world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people - across cultures and generations - and to embrace shared experiences. We are a worldwide leader in playing cards and in “play” solutions. Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle , HRO , Bee , Copag , Shuffle and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands. At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly , Uno , Magic: The Gathering , Guess Who , Pokémon , Trivial Pursuit every day. As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different. We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.

Who We Are: Modula is the leading US manufacturer of vertical lift modules (VLM) and automated storage and retrieval systems. Modula US has Manufacturing plants in Dayton, OH and Lewiston, ME, and remote locations throughout the US. Our corporate global headquarters is in Italy with many locations around the globe. Modula's goal is to be an exceptional workplace admired for growing and developing talented employees and leaders, building innovative products through the development of a highly skilled and engaged workforce. Modula's Values: We are culture and value driven; regardless of position and title we are all in all the time. Passion- Proud of our work/Modula, love what you do, positive energy, go the extra mile, engaging Pursuit of Excellence- Continuous improvement, committed, attention to detail Accountability- Lead by example, follow through, integrity, create trust with team & customers. Agility- Flexible & adaptable, embrace change, ability to multi-task, sense of urgency. Teamwork- Proactive & effective communication, respect, humility, curious, openminded, diversity Job Summary: The Technical Support Specialist is responsible for providing timely and effective technical assistance to our customers. You will serve as the primary point of contact for troubleshooting technical issues, answering inquiries, and ensuring customer satisfaction. This role requires a strong technical aptitude, excellent communication skills, and a commitment to delivering exceptional service. Key Responsibilities and Accountabilities: Provide technical support and guidance to customers via phone, email, or any other channel. Diagnose and troubleshoot technical issues related to our products, including hardware and software components. Assist customers with product installations, configurations, and upgrades. Analyzes recurring customer issues and trends to suggest corrective actions. Collaborate with internal Service teams, including Engineering and quality, to resolve complex technical issues and improve product functionality. Document and track customer interactions, including inquiries, troubleshooting steps, and resolutions, in our CRM system. Provides respectful and open communication to customers and dealers. Supports other departments with answers to frequently asked questions from customers. Educate customers on product features, best practices, and troubleshooting techniques. Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution. Participates in job rotations to further product and process knowledge. Participates in a 24/7 on call rotation. Performs other duties as assigned. Requirements Bachelor's degree in a related field is preferred. Proven experience in a technical support role, preferably in a manufacturing or industrial setting. Strong understanding of hardware and software components, including troubleshooting techniques. Excellent communication skills, with the ability to explain technical concepts to non-technical users effectively. Customer-focused mindset with a commitment to delivering exceptional service. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in CRM systems and other support tools is a plus. Strong problem-solving skills and attention to detail. Flexibility to accommodate varying schedules and shifts as required. Ability to travel of up to 25% is essential and required. Must be able to pass a background check and drug screening. Modula Inc. is an EEO (Equal Employment Opportunity) Employer. Our search and selection process are based on identifying qualified candidates who are highly motivated to grow with our company. Employment decisions are based on the principles of equal employment opportunity. Recruitment, testing/assessment, selection, and promotion will be administered without regard to race, color, sexual orientation, physical or mental disability, religion, age, ancestry or national origin, whistleblower activity, previous assertion of a claim or right under worker's compensation, marital status, genetic information, or any other characteristic protected by federal, state, or local law. Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically. • Diagnoses and resolves basic technical hardware and software issues. • Redirects unanswered problems to appropriate resource. • Identifies and escalates situations requiring urgent attention. • Tracks and routes problems and requests, and documents resolutions. • Stays current with system information, changes, and updates. • Performs other related duties as assigned.

Provide escalated technical customer support to end-users at Dayton Physicians and remote facilities. The IT Support Specialist II will provide Tier I and Tier II support to end-users. Escalation of tickets will be handled by the specialist to provide further in-depth analysis of complex issues and escalate to Tier III staff where necessary. The IT Support Specialist II needs to be comfortable communicating with junior and senior-level staff in a friendly, professional, and timely manner. Schedule: Monday through Friday 8:00am - 4:30pm No weekends, evenings or holidays! Work/life balance schedules Why work for Dayton Physician's Network? Full-time employees are eligible for health, dental and vision benefits Company holidays and a flexible holiday! Generous Paid Time Off (PTO) Package Additional accrual increase after 1 year of service with Dayton Physicians! 401K Yearly Bonus Program Dayton Physicians Network as an Independent Practice DPN Core Value Expectations: The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following: COMPASSION: we show compassion for others ACCOUNTABILITY we hold ourselves accountable for our actions RESPECT: we show respect for others EXCELLENCE: we strive for excellence in all that we do SERVICE: we provide service to our patients, team members and community. Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees and other customers: Smile, make eye contact and greet with energy! Restate what you are hearing. Listen patiently and compassionately to complaints. Our patients and families are likely going through a difficult time. Irritability on their part is not about you. Give full attention. Turn away from the computer screen and face the person you are conversing with. Explain any potential delays in service and provide frequent updates. Empathize (feel empathy for someone) Essential Duties and Responsibilities: Work as the first escalation point for technical requests providing in-depth analysis of incidents beyond the scope of Tier 1 staff. Provide end-user support for complex issues that require detailed knowledge of systems and software used at Dayton Physicians. Provide Tier I support when Tier I staff is unavailable; log all call activity and resolve tickets within scope or triage and escalate tickets as needed. Provide technical training to staff and end-users as needed. Develop and create documentation for the knowledge base to be used by IT staff. Work with other departments for collaborating IT projects. Stay abreast of hardware and software utilized at Dayton Physicians to facilitate troubleshooting. Maintain an asset tracking database and follow procedures when handling the distribution of equipment or licensed software. Follow all health care and privacy and safety rules and adhere to Dayton Physicians Core Values. Travel to remote sites and provide on-site support and equipment deployment. Interact with vendors to resolve issues or assist in active projects. Provide after-hours support via a rotating On-Call schedule. Other duties as assigned. Required Education and/ or Experience: Associates Degree in IT or equivalent experience in IT 3-5 years of enterprise IT helpdesk experience preferred with at least one year in healthcare environments. The incumbent is required to stay current and proficient with IT products and software as directed/needed. Certification preferred CompTIA A+/Network+ Microsoft Technology Associate (MTA) Microsoft 365 Certified: Modern Desktop Administrator Associate General Skill Requirements: Excellent oral and written communication Working knowledge of Microsoft Office, including Word, Excel and Outlook. Experience working with a Practice Management system. Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders. MS Operating Systems; Windows 10/7 MS Office Suites 2013, 2016, 2019 and O365 Working knowledge of desktop/laptop hardware Experience with remote desktop solutions Active Directory experience (users/groups/policies) Experience with ticket tracking systems Basic knowledge of Cisco/VOIP phones (physical setup/voicemail password reset) Working knowledge of Windows OS in a networked environment Experience with PC imaging solutions Physical/ Mental Demands: While performing the duties of this job, the employee is regularly required to use hands to assist patients, reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The position requires regular lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Posting Details Information Working Title Student Technology Support Specialist (NKU Students) Department IT - Infrastructure and Operations Type of Work Study Federal, Institutional Building/Office Location AC - Kenneth R. Lucas Administrative Center Work Schedule Hours vary. No more than 25 hours per week during the school year; position may continue with up to 35 hours per week during the summer. Job Description Technical support of faculty, staff and students over the phone, chat, and in person. Primary Responsibilities * Diagnosing and talking to faculty, staff and students through technical solutions over the phone, chat, and in person. * Assists customers with training or computer problems, setup and install computer hardware and software. * Diagnose and solve problems with computers, printers, projectors, and document cameras. * Support labs and technology rich classrooms. * Provide technology training and instruction. * Need to understand how changes may affect the NKU network. Great customer service skills are a requirement. Qualifications General qualifications: Courtesy and customer service skills are imperative; Ability to communicate effectively both verbally and in written format; Capable of working independently and accepting responsibility; Must be diligent, responsible, and on time; Technical skills desired, but not required. * Prefer undergraduate status. * Physical qualifications: * Ability to lift up to 20 lbs. All interested students must fill out an online student employment application. Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law. Minimum Education High School Diploma Pay Rate $11.50/hr Posting Detail Information Requisition Number 20251897 Job Open Date 10/01/2025 Job Close Date Quick Link *********************************** Supplemental Questions