Technical support technician jobs in Concord, NC - 440 jobs
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Network Support Technician
Entry Level - Geographic Information Systems (GIS) Technician
Techead
Technical support technician job in Charlotte, NC
TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.
GIS Technician
1 Year Contract
Onsite
Local Candidates Only!
Charlotte, NC
NO C2C Candidates!
An entry level GIS position, who will assist with the updating and maintenance
of data within a large scale Enterprise GIS database.
Desired Skills and Experience:
Requires an Associate's degree in Geography, Earth Science, Engineering, or
related field and three years of relevant experience; or a Bachelor's degree
in Geography, Earth Science, Engineering, or related field and one year of
relevant experience.
Must have a minimum of two years of experience using the ArcGIS suite of
products and must have experience editing GIS data. Experience in importing,
exporting, creating data in ArcGIS 10.x.
Must be able to work with data stored in Enterprise Geodatabase.
A basic understanding of Trimble Business Center is preferred.
Preferred qualifications include experience with creating, collecting, and
editing GIS data.
GIS work experience with a city or county government agency is preferred.
Required Software:
Esri ArcMap and ArcCatalog 10.x
TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit ****************
No second parties will be accepted.
$37k-63k yearly est. 2d ago
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Concord, NC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$28k-38k yearly est. 30d ago
Systems Support Specialist
Girls On The Run International 3.6
Technical support technician job in Charlotte, NC
Reporting to the Director of Operations & Technology and consistent with the mission of Girls on the Run International, the Systems Support Specialist is responsible for training councils how to use technology systems, performing technical troubleshooting, and providing administrative support for the learning management system, RacePlanner, web sites, NetSuite, and the Intranet.
This position is also responsible for new computer set up and determining the IT needs of HQ and subsidiary council employees.
PRINCIPLE RESPONSIBILITIES:
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
TECHNICALSUPPORT:
·
Serve as the LMS Administrator for GOTR Learning Academy and subject matter expert for RacePlanner
·
Serve as primary contact for council web site CMS questions and NetSuite (non-accounting related) questions
·
Manage Intranet content and provide support to HQ users
·
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and screen sharing sessions
·
Collaborate with product development teams, participate in product testing, and provide feedback when necessary
·
Create and maintain the LMS governance document as new features are released
·
Contribute content to the tech support knowledge base
·
Act as moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner)
TRAINING:
The following items relate to all software supported by the Systems Support Specialist
·
Stay informed about newest product releases, make recommendations about which releases are beneficial to the organization
·
Develop and deliver training for new product features
·
Recommend timeline for implementation of new product features
·
Schedule regular communications with councils featuring ways to use new and existing software tools
·
Deliver software new user and refresher trainings
·
Write/update training manuals and user guides
·
Identify super users from the field and leverage them to test new features, train other users
LMS ADMINISTRATION
·
Upload and test learning content and other curricular materials to the LMS
·
Set up new learning events in the LMS and maintain training event listing
·
Maintain learning course catalog and training resources housed within the LMS
·
Manage user access to the system including the API between RacePlanner and Cornerstone, bulk user uploads/deactivations, and password resets
·
Work with VP of Programming and Director of Professional Development to create curriculum tracks and assign training
·
Work with VP of Quality & Evaluation to collect and analyze data to assess training completion rates and other pertinent training metrics for councils and GOTRI as needed
·
Manage regular internal LMS reporting for GOTRI staff
ADMINISTRATIVE SUPPORT:
·
Identify business and technical needs of employees and make recommendations about software requirements
·
Order computers, peripheral equipment, and software
·
Coordinate set up of computers with IT Vendor
·
Manage phone system for HQ including connecting the patch panels and programming extensions
·
Prepare work spaces for new user IT needs
GENERAL RESPONSIBILITIES:
·
Serve as a Girls on the Run role model, exhibiting GOTR core values and working to help achieve the GOTR mission
·
Develop positive relationships with council directors, volunteers, board members, community members and staff.
·
Any other duties deemed necessary by the Director of Operations & Technology
Qualifications
REQUIRED SKILLS:
·
Graduation from a two-year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role
One year of IT customer service experience for a variety of computer systems
Experience updating and supporting websites using website content management systems
Excellent written and verbal communication skills required
Ability to learn new software quickly
Ability to work with users of all skill levels
Enjoys problem solving
Experience using Microsoft Office products
Ability to develop and deliver technical training in a virtual environment
PREFERRED SKILLS:
·
Familiarity with Cornerstone on Demand or another Learning Management System
Knowledge of HTML code
Experience with Camtasia or Movavi video software
Experience with VOIP and analog phone systems
Experience wiring patch panels
Additional Information
Hours of support are Monday through Friday from 8:30 am to 5: 30 pm with the ability to work longer hours during peak demand times. This position is located in the GOTRI office in Charlotte, NC.
$46k-65k yearly est. 1d ago
Information Technology Support Specialist II
Integra Staffing and Search
Technical support technician job in Charlotte, NC
Job Description Information Technology Support Specialist IICharlotte, NC, USA Required to be onsite 5 days/week in the office Monday-Friday.
As an IT Support Specialist II, you will be the first line of technicalsupport for our team members, ensuring minimal downtime and smooth operation of all critical systems. You will collaborate across departments to troubleshoot issues and proactively improve user experience. Your work will directly support a high-functioning, service-focused environment that powers impactful design and delivery.
Deliver Results
Provide high-quality customer service for internal users, resolving hardware, software, and systems issues with professionalism and urgency.
Maintain timely documentation of procedures, solutions, and systems to support a growing and geographically distributed team.
Administer support for Windows, Microsoft Office, desktop/laptop hardware, and architecture/engineering-specific applications.
Conduct daily backup checks and assist in disaster recovery planning and restoration alongside the Network Administrator.
Monitor and maintain IT service ticket status, ensuring issues are logged, updated, and resolved per communication protocols.
Recommend solutions for infrastructure problems and identify opportunities for system improvement.
Support and maintain mobile and cellular devices, telecommunications, and basic network peripherals.
Provide after-hours and on-call support as needed to maintain operational continuity.
Qualifications
Associate's Degree in Information Technology or related field.
Minimum 3 years of experience in an IT support or Helpdesk environment.
Strong organizational and multitasking skills in a fast-paced, service-oriented environment.
Excellent written and verbal communication skills.
Experience supporting Windows desktop environments, Microsoft Office, and line-of-business applications.
Familiarity with architecture and engineering software and basic network or telecommunications devices is a plus.
Certifications such as CompTIA A+ or Network+ are preferred but not required.
People Matter
Each individual's background, knowledge, ability, and experience contributes to strengthening our organization and projects. Our dedication to diversity includes company provided training and education, equitable recruitment, a grassroots employee DEI committee, and robust community partnerships.
We are comprised of people with a variety of abilities, races, colors, religions, genders, sexual orientations, national origins, ages, veteran statuses, and more. As an equal opportunity employer, we believe diversity, equity, and inclusion are essential elements of innovative design. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Sustainable and Inclusive
We are dedicated to human-centered, sustainable, and inclusive design practices. We believe diversity, equity, and inclusion are essential to building trust, respect, and truly innovative design making spaces welcoming and accessible to all. Our sustainability approach embraces the AIA 2030 Commitment, together with a range of high performance, restorative, and regenerative strategies with a focus on climate responsive results to maximize positive impact in our industry.
Employee Owned
We act like owners-because we are. From modest beginnings of four original engineering partners in 1962, to almost 300 architects, engineers, designers, and consultants across multiple regional offices today, the energy, resourcefulness, and entrepreneurial mindset you expect from a CEO come standard with every team member.
Culture of Excellence
The firm is continually ranked as one of the Best and Brightest Companies to Work For in the Nation , with comprehensive benefits including an award-winning wellness program, hybrid work schedule, summer hours, profit-sharing, and employee stock ownership plan (ESOP). We take our work seriously, but have fun along the way, which fuels the creative spirit and supports a focus on work and life integration.
$34k-58k yearly est. 60d+ ago
Technology Support Analyst
Privacy/Disclaimer Agreement
Technical support technician job in Matthews, NC
Technology Support Analyst(Job Number: 2601162) Full-time Description Your PurposeThe Technology Support Analyst - Mobility, is responsible for managing and supporting all aspects of Harris Teeter Mobile devices and mobility applications. This role works closely with other Infrastructure team members, development teams, support teams, and management to ensure project and operational objectives are met.
The Mobility Analyst must demonstrate the company's core service excellence pillars of ownership, engagement, empathy, and empowerment.
What You'll DoSetup, configure, install, and image mobile devices for Harris Teeter supported locations, to include corporate office, distribution centers, store locations, and others, as needed/required Deploy applications to mobile devices using Mobile Device Management (MDM) software Perform administration functions for MDM systems (currently SOTI and Workspace ONE) including:Manage application access based on approved security requests Apply software patches and updates to mobile devices and MDM DEV, QA and Production environments Ensure device compliance with corporate security policies Implement configuration changes as needed by business users Manage and troubleshoot all mobile devices and handhelds Serve as primary contact for MDM software vendors to include:Ticket Escalation requiring vendor support Knowledge of product roadmap, release schedule, known bugs/fixes Promote code changes and prepare change control records as needed Serve as liaison for vendor support as needed when assistance is required Perform troubleshooting for mobile devices including:Gathering error logs, screen shots, recreation of issue, etc.
as needed to resolve issues Escalating as necessary to involve Systems Engineer, DBA, Developer, or Vendor as indicated by troubleshooting Maintain ownership of all assigned application support calls until resolved and log call information Monitor and report on performance, usage, and compliance, escalating issues as needed Document unresolved support issues that require a patch/fix and communicate to vendor for future release Provide on-call support on evenings and weekends on an assigned basis Prepare/maintain documentation as required for product updates and continued supportSupport documentation for level I and level II AnalystsDocumentation for deployment Software Upgrade/maintenance and installation documentation Assist with project documentation Vendor user guides and HT user guides Supporting Leadership Through the 5 EsAs a salaried individual contributor, you are expected to demonstrate leadership from where you are by actively modeling the 5Es through your behaviors, contributions, and impact-playing a critical role in team success, culture, and results.
Envision: Understand how your role supports the company's strategic direction.
Stay curious and ask questions to clarify the "why" behind the work.
Offer ideas that help connect tasks to the bigger picture and contribute to meaningful improvements.
Energize: Bring passion, positivity, and a drive for results to your daily work.
Embrace new challenges with a solution-focused mindset.
Celebrate team and individual successes, volunteer to support high-priority efforts, and encourage others during demanding times.
Enroll: Stay actively connected to your team, your work, and the organization.
Participate in discussions, share your voice, and listen to others.
Demonstrate care for your colleagues by offering support, recognizing strengths, and building trust across functions.
Enable: Take ownership of your development and help create an environment where others can thrive.
Access resources, seek feedback, and engage in training opportunities.
Build relationships that help you solve problems and expand your capabilities.
Offer to support onboarding or mentoring of new team members.
Execute: Deliver high-quality work consistently.
Set clear goals, prioritize effectively, and meet deadlines with attention to detail.
Proactively address potential issues, communicate clearly, and stay focused on driving measurable outcomes.
Continuously look for ways to improve your performance and impact.
Qualifications What You BringFour-year College degree from an accredited college (engineering and computer science degrees preferred); or four years related experience and/or training; or equivalent combination of education and experience.
Active participation in a mobile device management, mobile application deployments, and systems support environment.
Business experience in the retail industry.
Computer SkillsTo perform this job successfully, an individual should have knowledge of:Scripting: Powershell and bash MDM platforms like Workspace One, SOTI, SCCMChange management and scheduling tools File transfer methods (SFTP, HTTPS) Debugging tools: Android Studio / ADB ShellManage Browsing Policy (Chrome, Edge) Proficient in all Microsoft Office ApplicationsAndroid WebView Operating Systems: Android, iOS, and WindowsWork EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Remote work and office environment with standard work schedule of 40 hours weekly and overtime as required.
Ability to travel as needed.
Job Title: Technology Support Analyst - Mobility Job Code: 549Department: Information ServicesReports To: Supervisor of Desktop and Mobility Services Supervises: N/AFLSA Status: Exempt Location: Store Support Center Created/Updated: January 2026Primary Location NC-MATTHEWS-IS TECH SUPPORTJob SalariedJob Posting Jan 14, 2026, 2:01:27 PM-Jan 22, 2026, 4:59:00 AM
$34k-59k yearly est. Auto-Apply 7d ago
Site Support
Stella Environmental Services 4.8
Technical support technician job in Charlotte, NC
Job Description
Now Hiring! Site Support
We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment.
What You'll Do:
✅ Follow all company and customer-specific safety policies and procedures.
✅ Perform general manual labor, including:
Cleaning and light maintenance of equipment
Heavy lifting to relocate equipment and materials
General housekeeping (indoor & outdoor)
Landscaping tasks (debris removal, dust control)
✅ Assist in unloading vehicles.
✅ Perform routine fueling and servicing of equipment and machinery.
✅ Cross-train on various equipment and machinery.
✅ Direct site traffic as needed.
✅ Support team members during absences or high-demand periods.
✅ Comply with all facility plans, policies, and procedures.
✅ Complete additional duties as assigned.
What's in it for You?
✔ Comprehensive medical coverage
✔ Vision & Dental Plan
✔ Optional Additional Voluntary Life Insurance
✔ Paid time off
What You'll Need:
???? Ability to work outdoors in various weather conditions.
???? Previous experience with heavy equipment required.
???? Capability to safely lift 50+ lbs as needed.
???? Strong ability to work independently with limited supervision.
???? Valid CDL license with combination (preferred).
???? Willingness to quickly learn new skills, including safe equipment operation.
???? High level of initiative, responsibility, and work performance.
Working Conditions:
???? All work is performed on-site at a transfer station in varying weather conditions.
???? Possible exposure to dust, municipal solid waste (trash), and recycling materials.
???? Must wear assigned personal protective equipment (PPE) and maintain it properly.
⏰ Occasional overtime or irregular hours may be required on short notice.
If you're ready to join a strong team and take on a hands-on role, apply today! ????
$40k-49k yearly est. 29d ago
Production Support Technician - 2nd Shift (2:30-10:30)
Us Conec
Technical support technician job in Hickory, NC
US Conec, Ltd.
Engineering Innovation. Precision Plastics. Powering AI.
US Conec, Ltd. is a trusted, global company that prides itself on engineering excellence-creating innovative connectivity solutions that support today's most important technologies. We foster a friendly, inclusive culture that values teamwork, creativity, and mutual respect. At US Conec, you'll find real opportunities to grow and make a meaningful impact in a company that genuinely cares about its people and its customers. With competitive compensation, excellent benefits, and a supportive environment, this is a place where you can build your future-whether your interests lie in manufacturing, engineering, operations, or beyond.
Production SupportTechnician - 2nd Shift
Overview
US Conec is seeking a skilled Production SupportTechnician to join our team in Hickory, NC. In this role, you'll support manufacturing and operations by preparing, assembling, polishing, inspecting, and measuring molded ferrules to ensure they meet performance specifications and customer expectations. You'll collaborate with engineering, quality, and production teams to troubleshoot issues, improve processes, and maintain high levels of operational efficiency.
Production Support roles require mandatory overtime (including every‑other‑weekend)
Responsibilities
Fiber Optic Preparation and Testing
Prepare fiber optic connectors, ferrules, and assemblies for inspection and testing
Perform measurements and optical performance testing to ensure compliance with specifications
Document and file test results using Microsoft Excel, Access, and Outlook
Quality Assurance and Compliance
Record, analyze, and report measurement data to support quality and regulatory compliance
Interpret technical drawings, layouts, and manuals for accurate assembly and testing
Ensure all work complies with company policies, safety standards, and applicable regulations
Equipment Operation and Maintenance
Use cable cutting machines to cut fiber optic ribbons and cables to specified lengths
Perform precise measurements using micrometers, interferometers, inspection scopes, and return loss meters
Diagnose and troubleshoot measurement errors, process deviations, and equipment issues
Maintain lab tools, equipment, and workspace in a clean, safe, and organized condition
Technical Collaboration and Support
Collaborate with engineering teams to improve measurement processes and test procedures
Provide technicalsupport to production, quality, and other internal departments
Assist in troubleshooting test failures and support root cause analysis
Report progress and completion of work orders in the company's business systems
Must Haves
High school diploma or GED required; associate degree in a technical field preferred
Minimum 2+ years of experience in measurement, instrumentation, manufacturing, or related technical role
Experience in the fiber optics or electronics industry is a plus
Strong verbal and math skills to interpret instructions and verify part counts
Ability to interpret data and specifications with high accuracy
Excellent problem-solving skills and attention to detail
Ability to work independently and in cross-functional teams
Strong written and verbal communication skills
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Access, Outlook)
Manual dexterity and visual acuity for precision assembly and measurement
What We Offer
Competitive base salary with performance-based bonus potential
4 weeks of PTO to relax and recharge
Health, dental, and vision plans to support you and your family
401(k) retirement savings plan with employer match and planning resources
A collaborative, team-based culture that fuels innovation
Paid holidays and employee recognition programs to celebrate your achievements
Community engagement and STEM outreach opportunities to give back locally
Join US Conec today and be part of a team that values each other, promotes innovation and growth, and strives to exceed customer expectations in everything we do.
U
S Conec is proud to be an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status, or any other legally protected characteristics
$50k-89k yearly est. Auto-Apply 17h ago
IT Technician - Trackside
Penske Racing South 4.0
Technical support technician job in Mooresville, NC
Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position.
Responsibilities
Travel with and support the team to at-track events and testing facilities.
Setup/monitor/teardown trackside IT systems at all race & test events.
Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment.
Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions.
Analyze trends to prevent future problems and implement failover options.
Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes.
Ability to wire and test network and coax wires.
Ability to diagnose radio and antenna issues.
Additional duties may be assigned.
Qualifications
2-4 years of Systems Administration experience.
Associates degree in engineering or technology-related field, or comparable work experience.
Ability to lift 40-plus pounds without restrictions.
Ability to work weekends and travel as required; mostly race weekends with some weekday travel required.
Exceptional level of organization and attention to detail.
Ability to work in high-pressure situations and with minimal supervision.
Self-starter and highly motivated to succeed.
Excellent customer service skills.
A+ Certification required within 90 days of start date.
This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
$35k-68k yearly est. Auto-Apply 60d+ ago
Feature Lead - Technology - POS Software Application Support Team
Bank of America 4.7
Technical support technician job in Charlotte, NC
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
Senior Developer with experience in Production Support and knowledge of production monitoring tools.
Required Qualifications
8+ years of large scale development experience.
Experience with the following:
.Net
C#
SQL Server
Production Support experience
Monitoring tools (Splunk, Dynatrace)
Desired Qualifications
Application or Platform Production Support
JavaScript
Job Description:
This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies.
Responsibilities:
Designs, develops and is accountable for feature delivery
Applies enterprise standards for solution design, coding and quality
Ensures solution meets product acceptance criteria with minimal technical debt
Guides the team on work breakdown and execution
Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria
Plays a team lead role (as an individual contributor) and mentors the team
Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices)
Skills:
Automation
Influence
Result Orientation
Stakeholder Management
Technical Strategy Development
Architecture
Business Acumen
Risk Management
Solution Delivery Process
Solution Design
Agile Practices
Analytical Thinking
Collaboration
Data Management
DevOps Practices
Shift:
1st shift (United States of America)
Hours Per Week:
40
$91k-109k yearly est. Auto-Apply 60d+ ago
Local Contract Multimodal Technologist - $32-41 per hour
Lancesoft 4.5
Technical support technician job in Monroe, NC
LanceSoft is seeking a local contract Multimodal Technologist for a local contract job in Monroe, North Carolina.
Job Description & Requirements
Specialty: Multimodal Technologist
Discipline: Allied Health Professional
Start Date: 02/16/2026
Duration: 52 weeks
36 hours per week
Shift: 12 hours, nights
Employment Type: Local Contract
🎯 Why LanceSoft?
We're proud to be recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing staffing firms in the U.S. Our mission is simple: to empower healthcare professionals like you with opportunities that support both personal fulfillment and professional growth.
As a certified Minority Business Enterprise (MBE) and an Equal Opportunity Employer, we're committed to diversity, inclusion, and real human connection.
🎯 Benefits
- Four options of medical Insurance
- Dental and Vision Insurance
- 401k Contributions
- Other Employee Perks
- License & certification reimbursements
Graduate of an accredited two (2) year AMA and ARRT approved program in Radiologic Technology required. ARRT (CT) required. BLS (AHA or ARC) required. #11
About LanceSoft
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.
Benefits
Weekly pay
Medical benefits
$62k-91k yearly est. 1d ago
IT (includes 802.11 Instructional Trainer)
Emerging Technology Support
Technical support technician job in Mooresville, NC
A blended role providing comprehensive IT technicalsupport for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office.
Duties & Responsibilities:
IT Support Services:
- Provide PC -related issue resolution.
- Maintain inventory and perform updates.
- Manage network infrastructure, including routers, switches, firewalls, and load balancers.
- Set -up and maintain an LDAP server for user accounts.
- Set up and maintain Virtual Machine servers.
- Ensure server room management (backups, updates, security patches).
- Implement shared file storage solutions with user access controls.
- Define and manage user permissions for file shares.
- Support employee desktops and laptops (OS installation, updates, troubleshooting).
Instructional Duties:
- Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis).
- Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup).
- Design, develop, deliver, evaluate, and modify courses to meet student needs.
- Collaborate with faculty, staff, students, and clients to design training programs.
- Create and maintain standardized system images for student computers.
Requirements
- Secret Clearance Required
- Top Secret Clearance Required
- Military experience desired
$34k-61k yearly est. 60d+ ago
Information Technology
Veterans Prime, Inc.
Technical support technician job in Charlotte, NC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$34k-60k yearly est. Auto-Apply 60d+ ago
IT Technician
Nexis Builds
Technical support technician job in Charlotte, NC
Join a Team That's Got Your Back
At Nexis Builds, we don't just build structures; we build careers, opportunities, and strong teams. As our Remote IT Technician, you wont just be fixing technical issues; you'll be the go-to person making sure our employees have everything they need to work smoothly, no matter where they are. If you love solving problems, working with people, and keeping things running behind the scenes, this role is for you.
What's in It for You?
Great work deserves great rewards. Here's what you can expect:
Competitive Pay We appreciate your skills and make sure you are compensated fairly.
Fully Remote Work from wherever you're most productive while staying connected with an awesome team.
Comprehensive Health Benefits Medical, dental, and vision plans to keep you and your family covered.
Career Growth We invest in our people. Get access to training, certifications, and development opportunities.
Paid Time Off & Holidays Work-life balance matters. Take time off when you need it.
Tech Stipend Well make sure you have the tools you need to do your job.
A Supportive Team You'll work with a friendly IT team that values collaboration, innovation, and problem-solving.
What You'll Be Doing
- Helping employees with IT issues hardware, software, networks, and everything in between.
- Setting up and maintaining accounts, security settings, and company devices.
- Installing software, troubleshooting bugs, and keeping things running smoothly.
- Working with the IT team to improve systems and make things more efficient.
- Teaching employees IT best practices so they can work smarter.
- Keeping track of IT requests, solutions, and processes to build a strong knowledge base.
What We are Looking For
- 2+ years of experience in IT support, help desk, or a similar role.
- Strong troubleshooting skills with Windows, mac OS, and cloud-based apps.
- Experience with remote desktop tools, VPNs, and IT security best practices.
- Ability to explain tech stuff in a simple, easy-to-understand way.
- A problem-solver who thrives in a fast-paced environment.
- A team player who enjoys working with others and sharing knowledge.
Why You'll Love Working Here
At Nexis Builds, we believe in teamwork, learning, and balance. You won't just be "the IT person" you'll be a valued team member who helps keep everything running. We take care of our people because we know happy employees build great companies.
Ready to be part of a team that values you? Apply now!
$34k-60k yearly est. 60d+ ago
Information Technology Technician
Theraymondcorporation
Technical support technician job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT SupportTechnician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT SupportTechnician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
$34k-60k yearly est. 9h ago
Information Technology Technician
Pengate Handling Systems, Inc.
Technical support technician job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT SupportTechnician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT SupportTechnician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
$34k-60k yearly est. 9h ago
Information Technology Technician
Carolinahandlingexternalcareercenter
Technical support technician job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT SupportTechnician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT SupportTechnician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
$34k-60k yearly est. 9h ago
IT Mobility Asset Management Depot Technician
Zones 4.5
Technical support technician job in Charlotte, NC
at Zones LLC.
Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.
TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Term: 6 + months Location: Charlotte, NC 28202 Pay: $22.00 - $25.00 Hours: Standard business The IT Mobility Asset Management Depot Technician will play a key role in the hands-on configuration, asset tagging, troubleshooting and repair of mobility endpoint devices, including iPads, iPhones, tablets, and cellular phones, in a centralized depot environment. This position focuses on preparing devices for end-user deployment through imaging, configuring use cases, and ensuring compliance with organizational standards. The technician will utilize Mobile Device Management (MDM) platforms such as Workspace One and JAMF Pro to support device enrollment and management. This role requires attention to detail, adherence to documented processes, and collaboration with vendors and IT teams to maintain an accurate inventory of assets.
What you'll do as the
IT Mobility Asset Management Depot Technician:
The requirements above below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
Perform hands-on configuration of IT endpoint devices, including unboxing, applying asset tags, installing base images, configuring use cases, and re-boxing devices for deployment.
Assist with connecting devices to the network for imaging, initial setup, and troubleshooting to ensure successful configuration.
Install software, verify security compliance, and configure multiple devices simultaneously in a mass production environment with a focus on accuracy and efficiency.
Record and maintain accurate asset tag information in systems such as Workspace One, ServiceNow, and other inventory tracking tools.
Utilize Mobile Device Management platforms (e.g., Workspace One, Jamf Pro, Apple DEP, Samsung Knox) to enroll devices, distribute applications, and enforce security policies.
Conduct receiving, inspecting, and logging of incoming and outgoing IT endpoint devices and peripherals following established standards.
Assist with basic troubleshooting of hardware and software issues on endpoint devices, escalating to vendors when necessary.
Participate in regular audits of mobility endpoint inventory to ensure accuracy and identify discrepancies or damages.
Provide timely status updates on device imaging and configuration tasks, reporting deviations from standards to leadership.
Adhere to IT policies and procedures for asset tagging, inventory management, security, and device disposal.
Collaborate with IT teams and vendors to support hardware and software deployment projects.
Perform other duties as assigned to support depot operations.
Essential Functions:
Plan and execute mobile device imaging and configuration tasks, adhering to change management processes.
Maintain detailed records of device configurations, asset tags, and inventory movements.
Ensure devices meet organizational security and compliance standards during setup and configuration.
Communicate effectively with team members and leadership regarding task progress and potential issues.
Provide user and project support for device-related inquiries and deployments.
What you will bring to the team: Qualifications:
Education: High school diploma or equivalent required; Associate degree or technical certification in IT-related field preferred.
Experience:
Entry-level to intermediate experience in IT hardware configuration, asset management, or mobility device support.
Experience with Service Now platform.
Hands-on experience with configuring Apple devices, tablets, or cellular phones is a plus.
Familiarity with Mobile Device Management platforms (Workspace One and Jamf Pro strongly preferred).
Skills:
Ability to perform detailed, hands-on technical tasks such as asset tagging, imaging, and device setup.
Basic troubleshooting skills for endpoint devices and network connectivity.
Strong organizational skills and attention to detail for inventory tracking and reporting.
Familiarity with ServiceNow or similar asset management software is a plus.
Ability to work efficiently in a fast-paced, mass-production environment.
Preferred: Experience with Active Directory, Apple DEP, Samsung Knox, or other MDM tools.
Physical Requirements:
Ability to lift and move equipment (up to 50 lbs.) and assist with the receipt, movement, and delivery of stock and pallets.
Comfortable standing for extended periods during device configuration and inventory tasks.
Work Environment:
This role operates in a centralized imaging and depot center, collaborating with IT staff, vendors, and project teams.
Contractors may be required to handle multiple tasks simultaneously and adapt to changing priorities.
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team.
As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
$22-25 hourly Auto-Apply 60d+ ago
Network Support Technician
Inserso 4.3
Technical support technician job in Charlotte, NC
Inserso is seeking Network SupportTechnicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network SupportTechnician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Responsibilities:
* Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
* Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
* Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
* Assist in testing, applying, and maintaining server configurations and related security patches.
* Assist in maintaining and checking the health of systems and backups to include restore testing.
* Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
* Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
* Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
* Provide inventory support and input to the provided inventory system for the customer.
* Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
* Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
* Conduct or provide new equipment deployments and/or requested deployment support.
* Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
* Analyzes functional business requirements and design specifications for functional activities.
* Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
* Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
* Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
* Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
* Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
* Associate Degree or equivalent experience.
* 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
* Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
* General knowledge network products and systems.
* Experience in a rapid paced, time sensitive, high-quality environment.
* Must have excellent team skills and collaboration skills.
* Attention to detail and follow-through.
* Ability to work with minimal supervision.
* Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
* Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
* If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
* Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
* Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
* Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
* Experience evaluating system performance results and recommending improvements or optimizations.
* Experience performing IT hardware repairs and installing replacement parts.
* Experience planning and leading technology assignments and projects.
* Prior hands-on experience with the setup, configuration and administration of servers and backups.
* Experience functioning as a technical expert across multiple project assignments.
* ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
* Effectively communicate with customers, stakeholders, and technical specialists.
* This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.
$37k-47k yearly est. 36d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Hickory, NC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$28k-38k yearly est. 13d ago
IT Mobility Asset Management Depot Technician
Zones, LLC 4.5
Technical support technician job in Charlotte, NC
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
**Position Overview:**
**Term: 6 + months**
**Location: Charlotte, NC 28202**
**Pay: $22.00 - $25.00**
**Hours: Standard business**
The IT Mobility Asset Management Depot Technician will play a key role in the hands-on configuration, asset tagging, troubleshooting and repair of mobility endpoint devices, including iPads, iPhones, tablets, and cellular phones, in a centralized depot environment. This position focuses on preparing devices for end-user deployment through imaging, configuring use cases, and ensuring compliance with organizational standards. The technician will utilize Mobile Device Management (MDM) platforms such as Workspace One and JAMF Pro to support device enrollment and management. This role requires attention to detail, adherence to documented processes, and collaboration with vendors and IT teams to maintain an accurate inventory of assets.
**What you'll do as the** **IT Mobility Asset Management Depot Technician:**
_The requirements above below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ _This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice._
+ Perform hands-on configuration of IT endpoint devices, including unboxing, applying asset tags, installing base images, configuring use cases, and re-boxing devices for deployment.
+ Assist with connecting devices to the network for imaging, initial setup, and troubleshooting to ensure successful configuration.
+ Install software, verify security compliance, and configure multiple devices simultaneously in a mass production environment with a focus on accuracy and efficiency.
+ Record and maintain accurate asset tag information in systems such as Workspace One, ServiceNow, and other inventory tracking tools.
+ Utilize Mobile Device Management platforms (e.g., Workspace One, Jamf Pro, Apple DEP, Samsung Knox) to enroll devices, distribute applications, and enforce security policies.
+ Conduct receiving, inspecting, and logging of incoming and outgoing IT endpoint devices and peripherals following established standards.
+ Assist with basic troubleshooting of hardware and software issues on endpoint devices, escalating to vendors when necessary.
+ Participate in regular audits of mobility endpoint inventory to ensure accuracy and identify discrepancies or damages.
+ Provide timely status updates on device imaging and configuration tasks, reporting deviations from standards to leadership.
+ Adhere to IT policies and procedures for asset tagging, inventory management, security, and device disposal.
+ Collaborate with IT teams and vendors to support hardware and software deployment projects.
+ Perform other duties as assigned to support depot operations.
**Essential Functions:**
+ Plan and execute mobile device imaging and configuration tasks, adhering to change management processes.
+ Maintain detailed records of device configurations, asset tags, and inventory movements.
+ Ensure devices meet organizational security and compliance standards during setup and configuration.
+ Communicate effectively with team members and leadership regarding task progress and potential issues.
+ Provide user and project support for device-related inquiries and deployments.
**What you will bring to the team:**
**Qualifications:**
+ **Education:** High school diploma or equivalent required; Associate degree or technical certification in IT-related field preferred.
+ **Experience:**
+ Entry-level to intermediate experience in IT hardware configuration, asset management, or mobility device support.
+ Experience with Service Now platform.
+ Hands-on experience with configuring Apple devices, tablets, or cellular phones is a plus.
+ Familiarity with Mobile Device Management platforms (Workspace One and Jamf Pro strongly preferred).
+ **Skills:**
+ Ability to perform detailed, hands-on technical tasks such as asset tagging, imaging, and device setup.
+ Basic troubleshooting skills for endpoint devices and network connectivity.
+ Strong organizational skills and attention to detail for inventory tracking and reporting.
+ Familiarity with ServiceNow or similar asset management software is a plus.
+ Ability to work efficiently in a fast-paced, mass-production environment.
+ **Preferred:** Experience with Active Directory, Apple DEP, Samsung Knox, or other MDM tools.
**Physical Requirements:**
+ Ability to lift and move equipment (up to 50 lbs.) and assist with the receipt, movement, and delivery of stock and pallets.
+ Comfortable standing for extended periods during device configuration and inventory tasks.
**Work Environment:**
+ This role operates in a centralized imaging and depot center, collaborating with IT staff, vendors, and project teams.
+ Contractors may be required to handle multiple tasks simultaneously and adapt to changing priorities.
**Zones offers a comprehensive Benefits package**
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team.As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
Apply Now
$22-25 hourly 8d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Concord, NC?
The average technical support technician in Concord, NC earns between $25,000 and $73,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Concord, NC
$43,000
What are the biggest employers of Technical Support Technicians in Concord, NC?
The biggest employers of Technical Support Technicians in Concord, NC are: