Technical Support Representative - Onsite
Technical support technician job in Brownsville, TX
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our Brownsville, Texas location.
Responsibilities
Your Responsibilities
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
Provide front line, first level, technical assistance for consumers
Supporting Client specific high speed internet services delivering an exceptional customer experience
Resolve technical problems, within a fast paced, customer facing environment
Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.
Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
Demonstrate advanced product knowledge and he ability to solve customer issues.
Resolve customer issues on the first call as frequently as possible.
Open and manage trouble ticket system for user issues, Data Network, OS issues.
Be patient, courteous and friendly with customers at all times.
Demonstrate a positive attitude.
Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
Adhere to all work schedule assignments.
Abide by and support management directives and adhere to all TP policies.
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.
Key Competencies:
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Technical support technician job in Harlingen, TX
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Specialist, Career and Technical Education
Technical support technician job in Mission, TX
Primary Purpose: Provide curriculum leadership and support classroom teaching to ensure an aligned and articulated instructional program in the subject area assigned. Qualifications: Education/Certification: Master's degree from accredited university with a major in assigned subject
Valid Texas teaching certificate with required endorsements for subject assigned
Special Knowledge/Skills:
Knowledge of curriculum design and implementation
Ability to interpret data and evaluate instruction programs and teaching effectiveness
Ability to develop and deliver training to adult learners
Strong organizational, communication, and interpersonal skills
Experience:
____ years teaching experience in subject area assigned
Major Responsibilities and Duties:
Instructional and Program Management
* Work cooperatively with directors and campus principals in developing and supervising the instructional programs in assigned subject area.
* Coordinate the review, development, and revision of all subject area programs and related curriculum documents and materials, including curriculum guides, course outlines, and teaching plans.
* Oversee testing programs for the assigned subject area and make recommendations for improvement where appropriate.
* Coordinate the ordering and use of departmental instructional aids and materials for assigned subject area.
* Evaluate the curriculum and instruction program effectiveness for the assigned subject area based on evaluative findings (including student achievement data) and recommend changes as needed.
* Maintain a resource library of publications, supplementary materials, and supplies relevant to the assigned subject area.
* Participate in development, preparation, and administration of the budget for supplies, equipment, and facilities in area of assignment.
Staff Development
* Plan and provide staff development for teachers, administrators, and staff in designated subject area.
* Disseminate information regarding current research and significant developments on the state and national levels in area assigned.
* Observe classroom instruction and provide feedback and assistance to classroom teachers to facilitate improvement and innovation. Demonstrate teaching strategies with students in classroom.
Other
* Convey information to parent and community members about school programs.
* Compile, maintain, and file all reports, records, and other documents required.
* Follow district safety protocols and emergency procedures.
Supervisory Responsibilities:
None.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including personal computer and peripherals
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching
Lifting: Occasional light lifting and carrying (less than 15 pounds)
Environment: Frequent districtwide travel; occasional statewide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Computer Field Technician
Technical support technician job in Harlingen, TX
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
On-Call IT Field Technician - Mission, TX- Hiring NOW
Technical support technician job in Palmhurst, TX
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyDesktop Support
Technical support technician job in Harlingen, TX
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desktop Support Representative Onsite Support
Location: Farmers Branch, TX, Carrolton, TX
Duration: 1+ years
Job Description:
• Win7/Win XP OS support.troubleshooting
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments
Qualifications
share your resume with the best time to reach you or contact me on ************
Additional Information
For more information, Please contact
Shubham
************
COMMUNICATIONS/COMPUTER TECHNICIAN II
Technical support technician job in Brownsville, TX
Job Description
COMMUNICATIONS/COMPUTER TECHNICIAN II
MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS
Salary: 112 - $37,678.00 minimum salary
Purpose of Classification
Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment.
Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited.
Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy.
Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment.
Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data.
Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities.
Additional Functions
Performs other related duties as required.
Minimum Qualifications
High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred.
ADA Compliance
Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam.
Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.
AA/EEO/MFD EMPLOYER
Data Entry/Information Systems
Technical support technician job in McAllen, TX
Benefits:
Dental insurance
Employee discounts
Paid time off
Vision insurance
An ideal candidate would be very detailed-oriented and **highly proficient in Excel** and Word. The candidate would be expected to work in a fast paced environment, be someone who enjoys research and can learn quickly, prioritize, and multi-task. Also, the ideal candidate would have an outgoing personality that enjoys helping others?
The candidate will perform Internet Sales, Maintenance of website, answering telephones, processing paperwork, providing customer assistance, make outbound phone calls, data processing, and working with various industry computer programs.
Previous customer service experience and Proficiency in EXCEL is required.
Experience with working on back end ERP Systems.
This is a Full-Time position with hours of 8am-5pm Monday-Friday Saturday 8am-12pm. Compensation: $14.50 - $17.50 per hour
Since 1964, Central Plumbing and Electric Supply has provided quality products and unequaled service to the construction industry. Plumbers and electricians, as well as "do-it-yourself" end users have depended on our large "on-hand" inventories, convenient locations and competitive pricing for their successes. Our customers appreciate the knowledge, expertise and courteous service they receive from our staff. This is facilitated by the fact that the vast majority of our employees have been with our company for 10 years or more. We remain committed to constantly update our knowledge, resources and services.
With our recent acquisition of Stevenson's Appliances, we plan on continuing to provide the same high-quality and attentive service that their customers have come to expect. Stevenson's showcases a variety of ranges, refrigerators, cook-tops, dishwashers, washers, dryers, wall-ovens, and more.
Our goal is to provide each of our customers with great value, regardless of whether that customer is a commercial contractor, industrial user or individual consumer.
Auto-ApplyCampus Computer Technician
Technical support technician job in Mission, TX
Technology/Computer Technician Additional Information: Show/Hide IF YOU ARE A CURRENT MISSION CISD EMPLOYEE, PLEASE SUBMIT A COMPLETE TRANSFER FORM AND RESUME VIA THE INTERNAL APPLICANTS' LINK 2025-2026 VACANCY
Campus Computer Technician
REPORTS TO: Campus Principal APPLICATION DEADLINE: Until Filled LENGTH OF WORK YEAR: 187 DATE REVISED: 05/28/2024 WAGE/HOUR STATUS: Non-Exempt >SALARY RANGE: $21.25 - $29.61
Minimum- Maximum PAY GRADE: CT-07
PRIMARY PURPOSE:
Primary duties include maintaining the integrity, reliability, and security of computers and network infrastructure. Respond to help-desk requests, calls, and emails from campus staff. Under general supervision, identify, troubleshoot and resolve problems encountered by campus users. Install, configure, maintain and troubleshoot computers inclusive of telecommunication, audiovisual and peripheral equipment, CATV
systems, wireless, network cabling, switches, and other computer technology. Provides
technical expertise to end-users regarding optimal set-up for software, hardware, and network use. Team player oriented: must be able to interact with peers, management, and staff in a constantly evolving environment to ensure a positive customer experience and atmosphere in the workplace.
QUALIFICATIONS:
Education/Certification:
* High school diploma
* N Plus Certification
* A Plus Certification
* Associates degree preferred
Special Knowledge/Skills:
* Knowledge of computer hardware and software applications
* Ability to analyze and resolve computer hardware and software problems
* Some knowledge of technologies available for use in the instructional setting
* Ability to repair computer and technology equipment after consultation with a technology advisor and/or district technology personnel
* Strong organizational, communication, and interpersonal skills
* Demonstrate an interest in and aptitude for the work to be performed with computer-related problems
* Willing to attend training in computer technology repairs
Experience:
* Two years of experience with Microsoft Windows, Office Suites, Google G-Suite
* Two years experience in computer repair and peripheral installation
* Experience with basic network troubleshooting and wireless setup
MAJOR RESPONSIBILITIES AND DUTIES:
* Provide technical assistance to campus faculty and staff for use of equipment including computer hardware and instructional-related software.
* Provide immediate on-site assistance for technology problems and questions for campus staff.
* Act as liaison between staff and campus technology advisor, assistant principal, and principal.
* Assist in the maintenance of computers in classrooms to provide or arrange for needed repairs.
* Manage student accounts for all instructional programs. (e.g. Active Directory)
* Assist campus staff with the student information system. (e.g. Grade verification reports, report cards, etc.)
* Assist with the setup of audio and visual equipment need to facilitate meetings, assemblies, instruction, etc.
* Perform upgrades to software and hardware.
* Run Network drops and repair network cables as necessary.
* Setup and deploy new computers, laptops, Chromebooks, tablets, iPads, printers, and any other required peripheral devices.
* Installs computer equipment, network (client and server) software and hardware on a variety of platforms (e.g. service packs, application software, operating software, hardware upgrades, etc.) for the purpose of upgrading and maintaining equipment and software.
* Uses help desk system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with supervisor regarding unresolved problems. Monitors assigned campus technicians' work orders and assist if needed.
* Conducts physical inventory of technology equipment and materials.
* Run reports for any instructional software program.
* Prepare and conduct training, materials and provide training sessions on instructional software as needed.
* Prepare and maintain an updated technology equipment inventory.
* Safely perform all duties to avoid injury to oneself and/or others.
* Perform other duties as requested by the immediate supervisor.
SUPERVISORY RESPONSIBILITIES:
None
WORKING CONDITIONS:
Mental Demands:
Moderate to heavy standing, stooping, kneeling, stretching, bending, and lifting. Some contact with oils, chemicals, and solvents
Mental Demands/Physical Demands/Environmental Factors:
Moderate to heavy standing, stooping, kneeling, stretching, bending, and lifting. Some contact with oils, chemicals, and solvents. Travel hazard to and from school/community sites in a personal vehicle approximately forty (40), percent of the time. Occasional prolonged and irregular hours. May require you to work after hours, on weekends, and/or during your vacation breaks.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I acknowledge I received a copy of this job description.
Employee's Signature: Date
Supervisor's Signature: Date
The Mission Consolidated Independent School District does not discriminate against any employee or applicant for employment because of race, color, gender, age, national origin, disability, military status, or on any other basis prohibited by law.
JD 4.145
>Updated 25/26
Seasonal, Operations Technical Specialist
Technical support technician job in McAllen, TX
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyPart-Time Technology Support Technician
Technical support technician job in McAllen, TX
Rayburn Elementary School - 1 PRIMARY PURPOSE: The Intern-Technology Support Technician will provide all students, teachers, school leaders and departmental staff technical support on all technological devices with a focus on technology support, projects, implementation, integration of any technology support staff. The Intern-Technology Support Technician accomplishes this by providing technology support primarily through the onsite, district remote and help desk solutions and onsite. The Intern-Technology Support Technician will provide prompt response, resolve, research and technological support, support guidance for all district devices, endeavors, and initiatives. Intern-Technology Support Technician will resolve issues for all users quickly and with quality, identifying issues and developing permanent solutions to eliminate any obstacle. Specifically, the Intern-Technology Support Technician achieves technology, process, functionality with excellence throughout the district with emphasis in the following areas: of all technology devices, implementation projects, customer service, technology effectiveness, data risk management, data privacy education, and trusted learning environment management.
QUALIFICATIONS:
Education/Certification:
High School diploma, required
COMPTIA certification, preferred
Enrolled with a minimum of 3 credit hours at higher learning institution in Computer Science or related field, required
2.5 GPA or higher, required
Available to work 3-4 hours Monday through Friday for 19-hour week
Special Knowledge/Skills:
Ability to communicate effectively (verbal and written); ability to effectively assess, research, evaluate, logical decision making, effective planning skills, and implement, develop and deploy solutions; knowledge of technology devices and software applications; demonstrate an aptitude for comprehensive understanding and repairing of technology hardware and software; willing to work irregular hours during the week and weekends to execute technology projects and/or support users.
Experience:
Experience in technology, preferred
Experience with Windows (desktop all versions), Mac OSX (all versions), Network printers (all makes and models), Scanners (all makes and models), Mobile devices and their OS's, preferred
Workdays/Hours: 226 / 3-4 hours Monday thru Friday - 19 hours week maximum
Pay Date: Biweekly
MAJOR RESPONSIBILITIES AND DUTIES/ESSENTIAL FUNCTIONS:
1. Provide excellent professional customer service and behavior to students, parents, staff and stakeholders in the areas of technology solutions, use and issue resolution.
2. Develop and train technology users on proper guidance on prompt support and the use of technology devices and district applications.
3. Troubleshoot hardware, software, networking and wireless issues with quality and speed.
4. Provides district hardware, software, application and support solutions, awareness, training for all district technology.
5. Collaborate with all district campuses, departments implement solutions; communicate effectively through all technological medias.
6. Understand all district software and hardware technology including but not limited to computers, tablets, mobile devices, and other hardware such as monitors, printers, scanners, casting devices, projectors, interactive boards, document cameras and any other district technology device.
7. Plan with all Technology levels to execute plans of action for effective and efficient support on all configuration and deployment of technology devices, and/or moves, of technology installations and of technology disposals.
8. Prepare and continuously update technology equipment inventory.
9. Work with Department of Technology to facilitate installation or updating of technology devices and specialized software.
10. Contribute to creating a cooperative, collaborative, high-performing, and solutions-oriented department.
11. Follow McAllen ISD customer service standards.
12. Perform other job duties as assigned by immediate supervisor (primary evaluator) in accordance with funding source guidelines.
SUPERVISORY RESPONSIBILITIES:
None
EQUIPMENT USED:
Computer workstations, mobile devices, security devices, laser printers, ink printers, Multifunction devices, communications equipment, network devices, test equipment, network tools, sheet scanners, software, scanner, and other related devices/equipment.
WORKING CONDITIONS:
Mental Demands:
Ability to communicate effectively; maintain emotional control under stress; ability to handle several projects at the same time with frequent interruptions; interpret policy, procedures and data; coordinate district computer functions
Physical Demands/Environmental Factors:
Occasional prolonged and irregular hours; ability to lift, carry and pull heavy equipment; ability to climb ladders to reach ceilings and roofs; stooping, kneeling, crouching, pulling; visual acuity; exposure to noise, vibration; work around machinery with moving parts
Senior IT Technician
Technical support technician job in Edinburg, TX
Description:
El Tigre Food Stores/ Tex Best Travel Centers provides a unique workplace experience for all of our staff members. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey.
The Senior IT Technician is responsible for technical work as the third line of support in responding to the system users, assisting in troubleshooting and working with hardware and software problems.
Duties and Responsibilities:
The essential job functions include, but are not limited to:
•Resolve help desk tickets and troubleshoot issues in computers and peripherals; provide hardware replacement, cleaning or repair as needed; respond through remote connectivity or traveling to store location.
•Install, operate, and perform maintenance on equipment and devices.
•Support and maintain the existing hardware technology products including desktops, laptops, tablets, mobile devices, and associated infrastructure.
•Deploy computers as required including the configuration of new systems, installation of software, and hand off to stores.
•Provide customer and network administration services to handle problems.
•Test computer programs on a regular basis to ensure maximum security and protection.
•Pull, terminate, and label Cat 6 Ethernet cables through drop ceilings and front counters.
•Identify technology needs and make recommendations to Director of IT.
•Enforce policies and procedures as laid out in the support center handbook, security policy, and corporate Standard Operating Procedure documents.
•Adhere to the department budget & spending strategies. Attain purchasing discounts when possible.
•Must be willing to adhere to on-call rotation every third week.
Incentives/Benefits:
•Flexible Work Schedules
•Exceptional Training
•Competitive Pay
•Great Health Benefits
•Career Advancement and Development Opportunities
•401K With a Competitive Company Match
Requirements:
Qualifications:
The position requirements include, but are not limited to:
•At least 2 years' considerable experience in troubleshooting and maintaining IT systems.•Windows desktop operating systems including installation, use, and management.
•Windows Server operating system management and administration.
•Fundamentals of endpoint and network security systems including anti-virus, anti-malware, security groups, and access control lists.
•Skilled with Microsoft server operating systems and Point of Sale software and equipment.
•Active Directory fundamentals including user management.
•Understanding of networked computing.
•Terminate Category 6 ethernet cables with both RJ45 tips and RJ45 keystones.
Competencies
•Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
•Efficient troubleshooting abilities and keen attention to detail.
•Excellent organization, time management and customer service skills.
Education:
The position requires the following educational experience:
•Associate degree or higher in an IT, Computer Science or related field is required.
•Or a combination of education and experience providing equivalent knowledge.
Work Environment:
•Work is split between climate-controlled office space, remote, and on-site travel to retail locations in San Antonio region. Occasionally there will be work in an outdoor environment or travel to Rio Grand Valley area retail sites.
Disclaimer
La Lomita, Inc. has reviewed this to ensure that essential and other duties have been included. This is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.
This is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.
Entry Level Computer Technicians
Technical support technician job in Pharr, TX
SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position.
When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume!
Key Responsibilities/Outcome:
IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN-MEDFORD, OR
WHAT WE DO:
Hardware Replacement/Repair: Desktops, Laptops, Servers, Printers, and POS systems.
Why Join Us?
Do you prefer to focus on hardware components instead of software issues or endless password reset tickets? Do you have experience tinkering with devices, computers, or laptops? Here you will have the freedom to decide how busy you can be and how much money you want to make. Our customers come from all backgrounds: You may be fixing a computer in a home or office setting. Successful candidates start their day at home, checking their queue and contacting clients before heading out to pick up components and travel to client locations. Normal coverage area is 100 miles radius of parts pick up.
Job Expectation:
Complete and pass Client Certifications within 3 days.
Good Time Management you will be traveling to client locations to repair equipment.
Laptop/Desktop Hardware experience.
Have your own Tools and ESD protection.
Use Computer/Mobile to receive and manage repair requests.
Access to client training site.
Basic Qualifications:
Must be legally authorized to work in the United States.
Must have a valid driver's license and vehicle.
Must be able to pass required certifications.
Must have computer hardware experience.
Must have own tools
Working Place: Pharr, TX, United States Department : Unisys
Helpdesk Specialist II
Technical support technician job in Pharr, TX
Join the City of Pharr as a Full-Time Helpdesk Specialist II professional, where your contributions directly impact the community! This onsite role offers an engaging environment where problem-solving skills and customer-centricity are paramount. Collaborate with innovative teams, tackle diverse technical challenges, and enhance your skills in a forward-thinking atmosphere that values energy and professionalism. With a competitive pay of $30,000.00, you'll be rewarded for your dedication to delivering exceptional service.
Immerse yourself in a culture that appreciates your expertise and fosters continuous growth. Engage with a dynamic team and become an essential part of our mission to serve the residents of Pharr, TX. You will have benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Embrace this opportunity to advance your career while making a meaningful difference!
Your role as a Helpdesk Specialist II
As a Full-Time Helpdesk Specialist II at the City of Pharr, you will play a vital role under the general supervision of the Customer Service Manager. Your primary responsibility will be to identify, troubleshoot, and resolve issues faced by users across various applications and desktop systems. You will provide exceptional technical support to end-users from the City of Pharr and TEAMPHARR.NET customers, addressing concerns related to computer hardware, software, and Internet connectivity. Engaging in both phone support and remote connections, you will ensure a seamless experience for users.
Additionally, you will track and communicate the status of incident responses, adhering to established protocols for configuration changes, updates, and upgrades. Your expertise will significantly contribute to enhancing customer satisfaction while fostering a culture of innovation and problem-solving within the team.
What matters most
To excel as a Full-Time Helpdesk Specialist II at the City of Pharr, you will need a robust skill set that aligns with the demands of the position. A strong knowledge of computer systems is essential, as you will be troubleshooting various applications and desktop environments. Familiarity with work order tracking systems will help you efficiently manage and document incidents.
Proficiency in Microsoft Word, PowerPoint, and Excel is crucial for preparing reports and communication materials. Additionally, excellent verbal and written communication skills in both English and Spanish are necessary to effectively assist a diverse clientele and ensure clear, concise support. This combination of technical proficiency and interpersonal skills will empower you to thrive in this dynamic, customer-focused role while enhancing the overall user experience within the City of Pharr and TEAMPHARR.NET.
Knowledge and skills required for the position are:
Knowledge of computer systems.
Knowledge of work order tracking computer systems.
Proficient in computer software such as Microsoft Word, PowerPoint, Excel.
Excellent verbal and written communications skills in both English and Spanish.
Get started with our team!
If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.
Project Technician
Technical support technician job in McAllen, TX
Perks:
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:With a ‘One Team' mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities:
Managing Customer Satisfaction and representing the brand
Effectively perform all aspects of the production processes
Regular Vehicle and equipment maintenance and organization
Working with your direct supervisor to ensure team is unified and efficient
Following all uniform and policy guidelines in line with the Brand Identity Guide
Always leaving jobsites with a clean and orderly appearance
Developing production expertise through providing services
Maintaining cleanliness of products and equipment to the highest standard
Ensure clear communication with office staff, immediate supervisor and fellow technicians
Qualifications:
Willingness for continued learning and growth
Attention to details in organization, cleanliness and care for facility, assets and equipment
Aptitude with record keeping, recording information and communicating ‘the message'
Awareness and respect for safety, using care are caution with teammates and customers
Strength with multitasking and handling deadlines
Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time
Compensation: $16.00 per hour
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Auto-ApplyNetwork Services Analyst III
Technical support technician job in McAllen, TX
Special Instructions Dear Applicant,
The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:
Social Security Number
Date of Birth
Age
Citizenship Status
Gender
Ethnicity/Race
Marital Status
Applicant Photos
* A redaction guide can be found by clicking here.
Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.
Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).
Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members
Department: Systems and Networking
General Statement of Job
The Network Services Analyst III is responsible for the College's network infrastructure support and maintenance. The Network Services Analyst III organizes, schedules, and directs the activities of a team assigned to specific technology projects and which handles a variety of complex networking and telecommunication tasks.
Specific Duties and Responsibilities
Essential Functions:
Manages, indirectly supervises, and provides technical leadership to network services specialists and network services analysts.
Manages projects, prioritizes and delegates implementation and production tasks to network team members; monitors and reviews their work.
Ensures local area network (LAN) and wide area network (WAN) services through multiple campuses including installation, maintenance, repairs, and monitoring of network servers, routers, and switches.
Oversees and maintains up to date data and voice network services including installations, repairs, and routine maintenance work of related equipment such as VoIP phones and wireless access points.
Recommends network related solutions.
Manages a 24x7 network infrastructure in collaboration with the Information Technology department.
Responsible for providing a continuation of service delivery and continuous point of contact for service users and staff alike outside of normal office working hours.
Ensures business continuity and disaster recovery process and procedure of network management servers and network equipment configurations.
Serves as primary liaison with Internet and Point-to-Point service providers and network consultants for contract negotiations; ensures that high level of service is provided by vendors and consultants as specified in SOWs, and that maintenance and licensing is up to date.
Ensures that all network implementations as well as the network infrastructure and topography are properly documented according to departmental procedures, best practices, and comply with infrastructure and security guidelines.
Keeps abreast of trends and developments in networking systems, communications and security.
Travels throughout the college district, as needed.
Performs other duties as assigned.
Required Education and Experience
Bachelor's Degree in Computer Maintenance, Networking, or Information Technology related field is required
At least four (4) years of work experience in networking required.
Required Knowledge, Skills and Abilities
Excellent oral, written and interpersonal communication skills.
Strong background in personal computers and networking, Windows Operating Systems, TCP/IP, and VoIP.
Proficiency working with networking routers, switches, firewalls, VPN, wireless access points, fiber optics and Ethernet cables, and other related equipment.
Excellent problem-solving and analytical skills.
Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.
Ability to work independently as well as a team player within department and with others.
Ability to adapt to constant change and periods of fast-paced, high-intensity work situations.
Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.
Demonstrated commitment to achieving the vision and mission of South Texas College.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of students, employees, managers, clients, customers, and the general public.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Checks, Certificates, Licenses, and Registrations
Security Sensitive position: all applicants are subject to a criminal background check under South Texas College policy.
In addition, subject to a federal background check.
Must have or qualify for a valid Texas driver's license and proof of liability insurance.
Current Cisco Certified Network Associate (CCNA) certification required or must be obtained within 12 months of hire.
Physical Requirements
Exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Bending the body downward and forward by bending leg and spine.
Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Applying pressure to an object with the fingers and palm.
Perceiving the nature of sounds at normal speaking levels with or without correction.
Ability to receive detailed information through oral communication, and to make the discrimination in sound.
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Ability to make rational decisions through sound logic and deductive processes.
Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
Standing particularly for sustained periods of time.
Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
Minimum Compensation
$79,261.00 Annual
Desired Start Date
January 06, 2026
Posting Close Date
(No Close Date if Blank)
23 November 2025 11:59pm
Auto-ApplyData Center Technician
Technical support technician job in McAllen, TX
Job DescriptionSalary:
Join the MDC Team as a Data Center Technician!
At MDC Data Centers, were looking for a hands-on, detail-driven technician ready to support the core of our infrastructure. If you thrive in a high-performance environment and enjoy solving complex technical challengesthis role is for you!
Your Mission:
As a Data Center Technician, your mission is to support the physical and operational backbone of our data centers. From installing and maintaining network and server equipment to conducting site patrols and supporting fiber infrastructure, youll play a key role in ensuring our services run reliably and efficiently.
What Awaits You:
Dynamic Environment Work in a fast-paced setting where each day brings new systems, issues, and solutions.
Technical Collaboration Partner with NOC teams, network engineers, and field technicians to ensure stable and secure operations.
Critical Infrastructure Impact Be at the frontlines of maintaining high availability for servers, fiber optics, and data center hardware.
Ongoing Development Expand your skills through hands-on experience and continuous training in systems, tools, and best practices.
What You'll Be Doing:
Install, troubleshoot, and maintain data center hardware, cabling, and networking equipment.
Monitor infrastructure, escalate outages, and respond to incidents efficiently.
Perform routine inspections, preventive maintenance, and physical security walkthroughs.
Escort customers and third-party vendors; manage sign-in and site access.
Conduct route patrols, including off-site checks (personal vehicle may be required).
Support multiple MDC locations as needed and travel when required.
Document procedures, update system records, and contribute to internal knowledge bases.
Participate in on-call rotations and maintenance windows, including occasional nights/weekends.
Qualifications:
Bilingual (English & Spanish) Required.
Experience Prior work in a Data Center, NOC, or SOC environment is highly preferred.
Technical Skills Familiarity with copper, coaxial, Cat5/6, and fiber cabling.
Preferred Knowledge Understanding of the OSI Model, network fundamentals, OTDR, and fiber tools.
Digital Fluency Comfortable using Google Workspace, Asana, Slack, and similar platforms.
Work Ethic Self-motivated, organized, and able to work both independently and within a team.
Flexibility Willingness to work in a 24/7 environment, including on-call duties and weekends.
Work arrangement
McAllen, Tx.
Wind Farm Technician, Associate
Technical support technician job in Sebastian, TX
**RWE Clean Energy, LLC** **To start as soon as possible, full time, permanent** **Functional area:** Operations & Maintenance **Remuneration:** Non-Exempt As the **Wind Farm Technician Associate** you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team.
**Role Responsibilities:**
+ Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site
+ Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages
+ Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary
+ Assist with turbine maintenance including services, major component work and replacement, and troubleshooting
+ Assist with Balance of Plant procedures as needed, including substation and collection system maintenance
+ Adherence to the company's values and behaviors
+ Other duties and responsibilities as assigned by the manager
**Job Requirements and Experience:**
+ High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred
+ Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar
+ License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate
+ Unrestricted driver license in good standing
+ Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience
+ Wind turbine experience preferred (Vestas, GE, Acciona, Nordex)
+ Military experience in a technical field (electrical, electronics or mechanical)
+ Willing to relocate to within 1 hour drive of site
+ Knowledge of and experience with the use of hand and power tools
+ Knowledge of environmental and safety policies and procedures
+ Ability to work within tight deadlines
+ Ability to work independently and as part of a team
+ Ability and willingness to travel to and from job sites as assigned
+ Intermediate PC/Laptop skills
+ Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings
+ Ability to prepare & present technical presentations with assistance
+ Ability to multi-task, while working independently and as part of a team
+ Motivated self-starter, goal-oriented, and strong problem-solving abilities
+ Ability to independently perform troubleshooting and repairs of electromechanical systems
+ Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings
+ Identify energy isolation points and implement LOTO for protection
+ Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor
+ Intermediate knowledge of power electronics, motor drives, AC/DC converters
+ Knowledge of computer network communication protocol and theory of operation is desired
+ Ability to fill out JHA/LOTO/Tailboard forms without assistance
+ Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information
+ Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.)
+ Work will occur within an office, warehouse, in turbines and outdoors
**Physical Requirements:**
+ Must be able to maintain a personal weight limitation of 270 lbs.
+ Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards
+ Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines
+ Ability to push/pull/lift tools and equipment weighing up to 50 lbs.
_Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._
**Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.
**Apply with just a few clicks:** ad code **91193**
Any questions? **Contact HR:** rwece_******************
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
Easy ApplyWind Farm Technician, Associate
Technical support technician job in Sebastian, TX
RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt As the Wind Farm Technician Associate you support the overall operations and maintenance of one or more wind farms and all related facilities to assure safety and maximize availability in accordance with Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team.
Role Responsibilities:
* Assure that all operation and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site
* Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages
* Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary
* Assist with turbine maintenance including services, major component work and replacement, and troubleshooting
* Assist with Balance of Plant procedures as needed, including substation and collection system maintenance
* Adherence to the company's values and behaviors
* Other duties and responsibilities as assigned by the manager
Job Requirements and Experience:
* High School Diploma or equivalent required; Associate's Degree in Sciences or related field from an accredited school preferred
* Alternatively 2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar
* License or Certification experience substitutions include Current Journeyman, Current Master Elecrician License, and Wind Tech Certificate
* Unrestricted driver license in good standing
* Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution, with a minimum of 2 years in wind turbine experience
* Wind turbine experience preferred (Vestas, GE, Acciona, Nordex)
* Military experience in a technical field (electrical, electronics or mechanical)
* Willing to relocate to within 1 hour drive of site
* Knowledge of and experience with the use of hand and power tools
* Knowledge of environmental and safety policies and procedures
* Ability to work within tight deadlines
* Ability to work independently and as part of a team
* Ability and willingness to travel to and from job sites as assigned
* Intermediate PC/Laptop skills
* Ability to create, save, manipulate text & formats in documents and spreadsheets in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and utilize Teams for meetings
* Ability to prepare & present technical presentations with assistance
* Ability to multi-task, while working independently and as part of a team
* Motivated self-starter, goal-oriented, and strong problem-solving abilities
* Ability to independently perform troubleshooting and repairs of electromechanical systems
* Ability to read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings
* Identify energy isolation points and implement LOTO for protection
* Intermediate understanding of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor
* Intermediate knowledge of power electronics, motor drives, AC/DC converters
* Knowledge of computer network communication protocol and theory of operation is desired
* Ability to fill out JHA/LOTO/Tailboard forms without assistance
* Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information
* Wind Farm site location including work in and around energized wind turbine generators and balance of plant equipment (substation, pad mount transformers, etc.)
* Work will occur within an office, warehouse, in turbines and outdoors
Physical Requirements:
* Must be able to maintain a personal weight limitation of 270 lbs.
* Must be able to climb wind towers on a daily basis. During this task, employee must be able to open/close hatch doors and identify potential safety hazards
* Must be able to balance to: (1) work in closed and small swaying areas on top of and within wind towers, and (2) walk across small surface areas to access areas within wind turbines
* Ability to push/pull/lift tools and equipment weighing up to 50 lbs.
Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.
Apply with just a few clicks: ad code 91193
Any questions? Contact HR: rwece_******************
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
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Easy ApplyPatient Support Agent
Technical support technician job in McAllen, TX
Full-time Description
Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly.
The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers.
Job Responsibilities
Communicates in a cordial, professional manner with patients via phone.
Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider.
Logs all patient communication within patient chart during or after patient call.
Fills patient cancellation slots efficiently in keeping schedules booked for the providers.
Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients' experience.
Updates computer referring physician data base, as needed.
Works with online scheduling system and EHR.
Verifies patient data and insurance to ensure it is updated for accurate billings.
Responds to patient concerns or refers to leadership as needed.
Requirements
Education and Experience
High school diploma or equivalent, preferred
Call Center, Customer Service or other related experience, preferred
Bilingual (English/Spanish), required
Knowledge, Skills & Abilities
Customer Service
Possesses medical knowledge as it relates to patient coordination of ophthalmic care.
Ability to utilize a desktop computer, keyboard, mouse and headset
Acquainted with common ocular symptoms and complaints
Physical Requirements
Sitting for extended periods of time
Requires using hands to handle, control, or feel objects, tools, or controls
Requires repetitive movement