Technical support technician jobs in Elizabethtown, PA - 245 jobs
All
Technical Support Technician
Technical Support Specialist
Computer Technician
Information Technology Technician
Systems Support Specialist
Deskside Technician
Network Support Technician
Information Systems Technician
Desktop Support Technician
IT Field Services Technician
Syncreon 4.6
Technical support technician job in East York, PA
DP World Contract Logistics delivers tailored, scalable, and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years.
Our site at York provides advanced 3PL solutions to a premium Automotive brand and manages complex engineering services. We're a fast-paced, quality-driven automotive warehouse supporting some of the biggest names in the industry.
Our Field Services Technician would support our technology infrastructure that powers logistics operations, ensuring hardware, software, and network systems run smoothly to minimize downtime and maximize efficiency.This is morning shift role and work hours would be Monday-Thursday 6:30am to 5pm .
About the Role
* Responsible for maintaining standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery.
* Provide diagnostic support to the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation.
* Provide first level support to the incident management activities in the plant and problem and change management activities for the site, including weekend, holiday and after hours support when required.
* Assume other plant related IT support responsibilities as per plant requirements, availability, and IT skills such as development of ad hoc reports via standard reporting writing tools i.e. Qlik Sense and PowerBI.
* Report site IT downtime and changes to the site production schedules using the appropriate communication procedures.
* Develop and maintain functional knowledge of all critical operational application software & processes utilized at the site in order to provide support and training to the site users.
* Develop and maintain technical knowledge of all critical operational software applications, IT processes, and procedures utilized at the site in order to provide IT support.
* Perform hands-on fixes and changes at the PC desktop level, including installing and upgrading software, installing hardware, performing/validating file backups, managing custody of back-up media, and configuring applications at the direction of the site analyst or IT support group.
* Organize IT equipment repairs, maintain site inventory of usable spare IT equipment, and maintain a maintenance log of equipment repairs, as directed by the site analyst.
* Follow the site related IT purchasing & asset tracking procedures receiving IT assets, updating the IT asset inventory & partake in decommissioning end-of-life assets.
* Other duties as assigned
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: York PA
Nearest Secondary Market: Lancaster
Job Segment: Logistics, Auto Technician, Supply Chain, Network Engineer, Operations, Automotive, Engineering
$48k-83k yearly est. 60d ago
Looking for a job?
Let Zippia find it for you.
Supply Support Technical Analyst
Spectrum Comm Inc. 4.2
Technical support technician job in Mechanicsburg, PA
Spectrum is seeking a talented Supply Support Analyst (TechnicalSupport) to provide the necessary services and management planning to facilitate and provide readiness based technical services in support of V-22 supply support management, spares execution to our customer in Philadelphia, PA. As a critical member of our team, you will carry out the following:
Key Abilities and Responsibilities:
Perform studies and analyses related to supply support for the V-22 weapons system, sub-systems, and equipment.
Perform maintenance of database files utilizing available tools to enter file updates.
Initiate National Stock Number establishment in conjunction with design changes to V-22 aircraft configuration.
Provide database discrepancy corrections reports and Primary Inventory Control Activity/Secondary Inventory Control Activity requests.
Participate in V-22 maintenance plan reviews with contractors and government personnel regarding proposed changes, specifically review source, maintenance and recovery codes changes.
Conduct supply support analyses of individual items for data accuracy, interchangeability, and substitutability and maintenance replacement rate values result in adequate replenishment and repair schedules are met.
Perform analysis which examine sensitivities to program changes with respect to production quantities, utilization rate, operating scenarios, and maintenance support concept.
Required Skills and Experience:
Minimum of 5 years of experience supporting DOD supply/logistics.
Minimum of 3 years of experience in the field of Navy Aviation.
Experience and working knowledge of USN ERP.
Knowledge of databases including File Management Tool, Defense Logistics Information Service and Federal Logistics Information System.
Knowledge of DOD configuration management and other elements.
Ability to read and interpret aviation drawings.
Education: N/A
Security Clearance: N/A
Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status or any other protected classification.
[EEO/AA/Protected Veterans/Individuals with Disability employer].
$58k-91k yearly est. Auto-Apply 60d+ ago
IT Support Specialist (MSP)
One2One Inc.
Technical support technician job in Lancaster, PA
Job Description
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level?
Do you love problem-solving, optimizing systems, and keeping clients happy?
ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You'll Do
Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
Requirements
What You Bring
Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
Customer Service Mindset: You're great with people and always put clients first.
Benefits
Why ONE 2 ONE?
Growth Opportunities: Work on diverse systems and expand your skill set.
A Team That Has Your Back: Collaborative culture where your ideas matter.
Solid Benefits: Health, dental, PTO, 401k, and more.
Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future!
*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
$41k-73k yearly est. 10d ago
Technical Support Specialist
Schedule Engine
Technical support technician job in Lancaster, PA
Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians.
Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology.
Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week.
About the JobSchedule Engine is looking to hire TechnicalSupport Specialists who pride themselves on providing world-class client experiences.
As a technicalsupport specialist, you love being the front-line contact and #1 support for our clients.
You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine.
While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities
Support clients throughout their lifecycle with Schedule Engine.
Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles.
Work with production computer servers and workstations.
Document and maintain client records, particularly with regards to support requests.
Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals.
Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer.
Document development tasks/bugs and share requirements and for the development/product team.
Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload.
About You
Strong verbal and written communication skills.
Exceptional presentation and facilitation skills.
High level of attention to detail and process minded.
Ability to be assertive, proactive and self-motivated.
Creative problem-solving skills.
Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role.
Expertise with databases, networks, and operating systems.
Fundamental business knowledge that helps you better understand our clients' needs and our business priorities.
Specific Requirements
Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML
Proven customer support, client service, or direct client-facing experience and skill.
Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires.
Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed.
Familiarity with CRM systems and practices.
Customer-oriented, with an ability to adapt and respond to different personalities.
Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively.
Completed 2+ years of college or university (BA preferred).
*Bonus points if you have experience in the home services space.
Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees.
Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$41k-73k yearly est. 29d ago
Help Desk Technician
Ask It Consulting
Technical support technician job in Harrisburg, PA
ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Help Desk Technician
for one of our client at Harrisburg PA
Job Description
Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC's, Printers, Routers, Servers, and UPS; calls involving Mainframe and Network software Telecommunications and Datacomm problems.
Tasks include: Receive calls for assistance, elicit information, and perform hardware and software diagnostic procedures including use of utility programs in diagnosis and troubleshooting of IT hardware and software.
Refer Tier 2 calls to technical staff via Remedy or service providers
Resume or restore mainframe, LAN and user IDs and passwords through RACF or Active Directory
Restart or reset local and remote hardware devices using
Qualifications
Field experience (i.e. Hands on PC Support experience).
Provide service and preventive maintenance.
Diagnose/coordinate repair of prod and dispatching & tracking Servce Provider
Ability to identify and track issues, risks, and action items
Experience w/Remedy or equivalent problem tracking
Experience using an Automated Call Distribution System (ACD)
Experience working in an Enterprise Level Help Desk environment
Education: 2 year college degree or equivalent technical study
Additional Information
For immediate consideration, please send resume to
Ryan
at
[email protected]
OR Feel free to contact us at
************
X
4391
if you need more information.
$41k-72k yearly est. 1d ago
Tier 3 Technical Support Specialist
ASM Research, An Accenture Federal Services Company
Technical support technician job in Harrisburg, PA
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$41k-72k yearly est. 38d ago
IT Support Specialist
Transteck Inc.-Harrisburg
Technical support technician job in Harrisburg, PA
Job Description
We are looking for an IT Support Specialist that will be responsible for supporting our computer network and users in many capacities. You will be a key contributor to our company's success and the long-term goals we plan to implement. This is an addition to our current staff.
Who We Are:
Transteck Inc family of dealerships is one of the largest Heavy Duty Truck dealer groups with 13 locations and 4 body shops, in the North East United states. We have over 200 trained technicians, over $5,000,000 in parts inventory and utilize state of the art facilities. Our large size means that we have the resources to provide the best-in-class facilities, training and equipment while working with the industry leader in large heavy-duty trucks. But despite our size, our 13 locations located from Pittsburgh to New Jersey through Maryland to Northern VA are all small enough to get the personal touch needed to keep you trained and motivated. All our facilities are kept clean and the pace fast as we strive to keep our customer trucks on the road.
We offer Benefits Including
: Competitive Wages, Medical Insurance (Capital Blue Cross), Dental and Vision Insurance, Short Term Disability and Long Term Disability Insurance, 401k with employer match.
Responsibilities:
Setup new and refurbished equipment as per end user requirements.
Perform necessary updates and upgrades to Operating Systems and a variety of other software applications used within our different departments.
Install necessary peripherals such as printers and scanners to local machines as well as within the network.
Assist with Help Desk tickets to provide users with speedy resolutions to their wide array of issues including but not limited to:
- Resolve basic network issues such as Wireless connections and Local Area Networks among other systems.
- Document issues and resolutions properly for record keeping and posterity.
- Consistently follow up with users to insure proper function after issue resolution.
- Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc.
Qualifications:
Good written and verbal communication skills for interacting with end users.
Experience with and a solid understanding of Windows 10 Professional
Proficient in Microsoft Office (Knowledge of Office 365 Administration a plus)
Basic understanding of wireless networks and Overall computer knowledge
Must be malleable and quick to adjust to a fast-paced environment.
Willingness to take initiative with a can-do attitude.
Good interpersonal skills
Dependable, punctual and proactive
Aptitude & Attitude -
we'll teach you the rest!
$41k-72k yearly est. 25d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Lancaster, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-44k yearly est. 5d ago
Information Technology & Media Support Specialist
Lucayan Technology Solutions LLC
Technical support technician job in Carlisle, PA
Job Description
Company: Lucayan Technology Solutions LLC Employment Type: Full-Time
Lucayan Technology Solutions LLC is seeking an Information Technology & Media Support Specialist to provide IT, knowledge management, and media services in support of the U.S. Army Security Force Assistance & Stability Integration Directorate (SFASID). This position plays a critical role in supporting SFASID's mission by managing its digital platforms, knowledge repositories, and multimedia communications to ensure information is accessible, accurate, and effectively delivered to stakeholders worldwide.
Key Responsibilities
Serve as data administrator and content organizer for SFASID's website, SharePoint™ portal, Army 365 systems, and social media platforms.
Manage and update digital publications, video streams, and web content, ensuring timely dissemination of SFASID information.
Provide Defense Visual Information Distribution Service (DVIDS) support by submitting, cataloging, tagging, and publishing audio, video, podcasts, and imagery.
Maintain and organize lessons learned databases, linking reports, after-action reviews, and knowledge products to internal and external repositories.
Support the SFASID Publications Manager with digital repository upkeep, posting bulletins, and ensuring publications are accessible within 48 hours of release.
Monitor and track RFIs and ISRs, recommending updates to FAQs and supporting rapid response efforts.
Provide IT, audio/visual, and media support for SFASID conferences, events, and simulcasts, including online registration and streaming.
Minimum Qualifications
U.S. Citizen with ability to obtain installation access.
High School Diploma or equivalent (Bachelor's degree in IT, Media, or Communications preferred).
Experience with IT support, digital content management, or knowledge management systems.
Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages).
Ability to manage multimedia integration (video, audio, graphics) for digital and web products.
Required Qualifications
Favorable NACI for Common Access Card (CAC) eligibility and DoD network access.
Demonstrated ability to provide DVIDS media support.
Familiarity with Knowledge Management systems and Communities of Practice/Interest.
Strong organizational, communication, and collaboration skills.
Security Clearance & Certifications
Clearance: Favorable National Agency Check with Inquiries (NACI).
Training/Certifications (must complete or maintain):
Anti-Terrorism (AT) Level I Training.
iWATCH Army Security Awareness Training.
OPSEC Level I Training (initial and annual).
DoD Cyber Awareness Training.
DoD 8570.01-M IA/IT baseline certification within 6 months of appointment.
Work Environment
Duty Station: Carlisle Barracks, PA (onsite required).
Schedule: Monday-Friday, 0800-1700, excluding U.S. Federal holidays.
Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners.
Why Join Lucayan Technology Solutions LLC?
Be part of a mission-driven team supporting the U.S. Army's peacekeeping and stability operations.
Contribute to the digital transformation and knowledge management of a premier Army Institute.
Competitive compensation, comprehensive benefits, and growth opportunities in defense IT and media operations.
Powered by JazzHR
ol CIGIu6DU
$41k-72k yearly est. 28d ago
Business Systems Support Specialist
West Shore Home 4.4
Technical support technician job in Harrisburg, PA
Position: Business Systems Support SpecialistLocation: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Flooring, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As a Business Systems Support Specialist at West Shore Home, you will responsible for diagnosing and resolving common issues, maintaining high-quality ticket documentation, and escalating appropriately when issues exceed the Tier 1 scope for core business applications including Salesforce, Five9, Formyoula, Felix, and related systems.
Key Role Accountabilities:
Diagnose and resolve issues within Salesforce, Five9, Felix, Formyoula, and other technical platforms utilized in the company.
Perform account unlocks, password resets, Multi-Factor Authentication (MFA) resets.
Manage and oversee open tickets in the company Jira Service Desk and communicate updates with team members and internal customers via comments.
Perform updates such as template edits, form field adjustments, picklist changes, and other metadata updates.
Minimum Requirements:
Proficiency with Salesforce automation tools- specifically updating, debugging, and creating FLOWS.
Proven knowledge of the standard capabilities of Salesforce including on-going customization/alterations.
Ability to meet or exceed Service Level Agreement (SLA) expectations for response and resolution.
Strong communication skills including the ability to communicate effectively with internal/external developers on a technical level, as well as front line employees with no technical background.
Strong preference towards an active Salesforce Administrator certification.
Please note: Applicants must be authorized to work in the United States at the time of their application on a full-time basis. The Company will not sponsor applicants for work visas.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The approximate pay range for this position is $27-34 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************
#LI-RM1
$27-34 hourly 13d ago
Desktop Support Technician II
Pomeroy It Solutions Sales Company, Inc. 4.6
Technical support technician job in Camp Hill, PA
Core Function:
This position will require the use of remote tools to resolve open issues or complete outstanding requests that involve new functionality of PC hardware, software and peripherals. This position requires the ability to articulate in a clear and precise manner and the ability to obtain information quickly and accurately.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Interacts with office personnel on support related issues.
Responds to all Help Desk tickets within one business day and creates relevant documentation.
Distributes newly created documents to more experienced team members for review and posting on SharePoint.
Follows standard escalation procedures.
Utilizes existing documentation in the SharePoint system to complete recurring tasks.
Basic troubleshooting of internal network issues.
Works with Procurement Administrator to procure computer supplies within company guidelines.
Administers user and email accounts at all offices.
Documents recurring IT tasks.
Follows closed Help Desk tickets with relevant documentation and distributes to more experienced team members for review and to post on SharePoint.
Trains junior members in applicable policies/procedures.
Supervisory Responsibilities:
None
Minimum Knowledge, Skills and Abilities required:
Associate degree in business, information technology, or CIS/MIS.
You must possess an understanding of HDI best practices or be HDI certified.
A+ Certification/MCP is a bonus.
2+ years of experience in a support role.
Proven technical knowledge and understanding.
Must be a resourceful and innovative problem solver.
Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization.
Demonstrated ability to communicate well with other members of the IT department and with non-technical end users.
Self-directed, organized, and motivated.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-JM1
$45k-61k yearly est. 23h ago
IT Support Specialist
Harrisburg 3.6
Technical support technician job in Harrisburg, PA
We are looking for an IT Support Specialist that will be responsible for supporting our computer network and users in many capacities. You will be a key contributor to our company's success and the long-term goals we plan to implement. This is an addition to our current staff.
Who We Are:
Transteck Inc family of dealerships is one of the largest Heavy Duty Truck dealer groups with 13 locations and 4 body shops, in the North East United states. We have over 200 trained technicians, over $5,000,000 in parts inventory and utilize state of the art facilities. Our large size means that we have the resources to provide the best-in-class facilities, training and equipment while working with the industry leader in large heavy-duty trucks. But despite our size, our 13 locations located from Pittsburgh to New Jersey through Maryland to Northern VA are all small enough to get the personal touch needed to keep you trained and motivated. All our facilities are kept clean and the pace fast as we strive to keep our customer trucks on the road.
We offer Benefits Including
: Competitive Wages, Medical Insurance (Capital Blue Cross), Dental and Vision Insurance, Short Term Disability and Long Term Disability Insurance, 401k with employer match.
Responsibilities:
Setup new and refurbished equipment as per end user requirements.
Perform necessary updates and upgrades to Operating Systems and a variety of other software applications used within our different departments.
Install necessary peripherals such as printers and scanners to local machines as well as within the network.
Assist with Help Desk tickets to provide users with speedy resolutions to their wide array of issues including but not limited to:
- Resolve basic network issues such as Wireless connections and Local Area Networks among other systems.
- Document issues and resolutions properly for record keeping and posterity.
- Consistently follow up with users to insure proper function after issue resolution.
- Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc.
Qualifications:
Good written and verbal communication skills for interacting with end users.
Experience with and a solid understanding of Windows 10 Professional
Proficient in Microsoft Office (Knowledge of Office 365 Administration a plus)
Basic understanding of wireless networks and Overall computer knowledge
Must be malleable and quick to adjust to a fast-paced environment.
Willingness to take initiative with a can-do attitude.
Good interpersonal skills
Dependable, punctual and proactive
Aptitude & Attitude -
we'll teach you the rest!
$33k-41k yearly est. 60d+ ago
Deskside Technician - Mechanicsburg, PA
Arc Group 4.3
Technical support technician job in Mechanicsburg, PA
Job DescriptionDESKSIDE TECHNICIAN MECHANICSBURG, PA ARC Group has an immediate opportunity for a Deskside Technician providing deskside support as well as technicalsupport for remote employees! This is a direct hire FTE position located onsite in Mechanicsburg, PA. This is a fantastic opportunity to join a dynamic and well-respected organization offering tremendous career growth potential.
At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply.
Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering).
SUMMARY STATEMENT
The Deskside Technician is responsible for providing on-site technicalsupport and troubleshooting for end-users, ensuring the smooth operation of computer systems and networks. This role involves diagnosing and resolving hardware and software issues, setting up new equipment, and providing excellent customer service. The Deskside Technician works closely with other IT team members to deliver effective and efficient IT support. This position may require occasional evening or weekend work to meet deadlines or resolve critical issues.
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list of essential job functions is not exhaustive and may be supplemented as necessary.
* Provide on-site technicalsupport for hardware, software, and network-related issues.
* Diagnose and resolve technical problems, including desktop, laptop, and peripheral devices.
* Install, configure, and maintain computer systems, software applications, and IT equipment.
* Assist with the deployment of new hardware and software.
* Maintain accurate documentation of technical procedures, configurations, and troubleshooting steps.
* Collaborate with other IT teams to ensure seamless integration of systems and applications.
* Stay updated with the latest industry trends, technologies, and best practices.
* Provide exceptional customer service and support to end-users, ensuring timely resolution of issues.
Performs other duties as the supervisor may, from time to time, deem necessary.
REQUIRED QUALIFICATIONS
* Associate's degree in information technology, computer science, or a related field, or equivalent experience in IT support or a similar role.
* Strong knowledge of computer hardware, software, and network systems.
* Proficiency in troubleshooting and resolving technical issues.
* Experience with Windows operating systems.
* Familiarity with IT service management (ITSM) tools and best practices.
* Excellent communication, interpersonal, and customer service skills.
* Strong organizational and time management abilities.
* Ability to work independently and as part of a team.
* Ability to interact with all levels of employees.
* Ability to work onsite at Corporate Office (Mechanicsburg, PA).
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know.
Position is offered with no fee to candidate.
$36k-50k yearly est. 23d ago
Support Technician
Daveandbusters
Technical support technician job in Harrisburg, PA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $13 - $15 per hour
Salary Range:
13
-
15
We are an equal opportunity employer and participate in E-Verify in states where required.
$13-15 hourly Auto-Apply 60d+ ago
IT Technician
Cmupa
Technical support technician job in Harrisburg, PA
Job Opportunity: IT Technician - Support
1100 S. Cameron Street Harrisburg, PA 17104
Job Type: Full-time, Management, In-office
Pay: $45,000-$50,000 annually
Expected Hours: 37.5 per week
Schedule: Monday to Friday, Day Shift
Overview: Pathways Forward is seeking a skilled and motivated IT Support Specialist to join our team. This confidential management position plays a key role in supporting and maintaining our IT infrastructure, including staff onboarding, helpdesk support, and website/social media management. If you are passionate about technology and want to contribute to a forward-thinking organization, we encourage you to apply!
What We Offer:
Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact.
Flexibility: We value your work/life balance and work with you to accommodate your needs.
Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation!
Comprehensive Benefits Package: Medical, prescription, dental, vision, retirement plan, life insurance, and short-term disability coverage. Additional starting salary incentives available for Master's degrees and bilingual/ASL skills.
Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support.
Responsibilities may include:
New staff onboarding support including profile creation, workstation setup and training.
Staff ID badge system management including badge issuance and lifecycle duties
Level I Helpdesk support to Agency and County staff, escalating as required.
Primary maintenance of Agency websites and social media presence, including routine site maintenance, content creation and limited graphic design.
Provide basic network security incident response, escalating as needed.
Responsible for iPhone requisitioning through Apple Device Enrollment Program, lifecycle maintenance and troubleshooting via VMware AirWatch.
Provide backup support for IT department staff as needed.
Other duties as assigned by Supervisor.
IT inventory duties including lifecycle management, acquisition, and placement of new equipment.
Qualifications:
Proficiency with Office 365 applications required. Proficiency with Microsoft Windows domain administration, Windows Server 2019 & VMware administration preferred.
Two years of work experience involving IT support or equivalent.
This is a confidential management position and not eligible for bargaining unit status.
Accessibility to a reliable vehicle is necessary.
Act 33 and 34 Clearances required.
Pathways Forward is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma, or any trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qua
$45k-50k yearly Auto-Apply 43d ago
IT Technician
Pathways Forward
Technical support technician job in Harrisburg, PA
Job Opportunity: IT Technician - Support
1100 S. Cameron Street Harrisburg, PA 17104
Job Type: Full-time, Management, In-office
Pay: $45,000-$50,000 annually
Expected Hours: 37.5 per week
Schedule: Monday to Friday, Day Shift
Overview:
Pathways Forward is seeking a skilled and motivated IT Support Specialist to join our team. This confidential management position plays a key role in supporting and maintaining our IT infrastructure, including staff onboarding, helpdesk support, and website/social media management. If you are passionate about technology and want to contribute to a forward-thinking organization, we encourage you to apply!
What We Offer:
Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact.
Flexibility: We value your work/life balance and work with you to accommodate your needs.
Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation!
Comprehensive Benefits Package: Medical, prescription, dental, vision, retirement plan, life insurance, and short-term disability coverage. Additional starting salary incentives available for Master's degrees and bilingual/ASL skills.
Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support.
Responsibilities may include:
New staff onboarding support including profile creation, workstation setup and training.
Staff ID badge system management including badge issuance and lifecycle duties
Level I Helpdesk support to Agency and County staff, escalating as required.
Primary maintenance of Agency websites and social media presence, including routine site maintenance, content creation and limited graphic design.
Provide basic network security incident response, escalating as needed.
Responsible for iPhone requisitioning through Apple Device Enrollment Program, lifecycle maintenance and troubleshooting via VMware AirWatch.
Provide backup support for IT department staff as needed.
Other duties as assigned by Supervisor.
IT inventory duties including lifecycle management, acquisition, and placement of new equipment.
Qualifications:
Proficiency with Office 365 applications required. Proficiency with Microsoft Windows domain administration, Windows Server 2019 & VMware administration preferred.
Two years of work experience involving IT support or equivalent.
This is a confidential management position and not eligible for bargaining unit status.
Accessibility to a reliable vehicle is necessary.
Act 33 and 34 Clearances required.
Pathways Forward is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma, or any trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qua
$45k-50k yearly Auto-Apply 5d ago
IT Technician
Actalent
Technical support technician job in Harrisburg, PA
We are seeking a dedicated Operations Technician to join our expanding team in Harrisburg, PA. The selected candidate will work on both internal and external projects, assisting in the setup and configuration of hardware and software to ensure network functionality within manufacturing and office environments.
Responsibilities
* Assist in the setup and configuration of required hardware and software to support network functionality.
* Work on server setups and provide basic support.
* Use VMware knowledge to contribute to projects.
* Perform basic hardware setup and configuration for networking purposes.
* Collaborate with the Help Desk team and be prepared to take calls outside of normal working hours occasionally.
* Engage in projects that may expand beyond the primary responsibilities.
Essential Skills
* Experience with server setup and support.
* Basic knowledge of VMware and its application in projects.
* Proficiency in basic hardware setup and configuration for networking.
* Experience in manufacturing, industrial, or controls.
Additional Skills & Qualifications
* AS/BS degree in Computer Science, Information Technology, Computer Engineering, Electrical Engineering, or a related field.
* Previous experience in IT technical work.
Work Environment
The role primarily involves working in an office environment, with occasional travel to local client sites. There may be times when work is conducted on a manufacturing floor or in equipment closets.
Job Type & Location
This is a Contract to Hire position based out of Harrisburg, PA.
Pay and Benefits
The pay range for this position is $24.04 - $24.04/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Harrisburg,PA.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$24-24 hourly 3d ago
Network Infrastructure Support and Maintenance
Management Applications
Technical support technician job in Harrisburg, PA
Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered.
Job Responsibilities and Experience Requirements (not all inclusive):
Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup)
Monitor Network Status and Resolve Issues
Server Management, Upgrade and Expansion
Server Security
Management and Support of Network Software (Upgrades, Patches)
Management and Support for LAN interfaces to local county data processing networks
Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls)
Management and Support of Cisco Call Managers and IVR Platform
Management and Support of Content Delivery Network
End User and Desktop Support (Help Desk Level 1-3)
Manage User Accounts
Network Implementation, Installation, Relocation (Including Remote Sites)
Desktop/PC/Workstation Support
Email/Exchange Support (4000 mailboxes)
Management of Citrix Connectivity
Print Support and Management
Security/VPN/Firewall
Asset Tracking
Project Management
Knowledge Transfer
Possible Positions:
1. Local Team Lead:
Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher).
2. Server Support Personnel:
Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012.
3. LAN/WAN Support Personnel:
Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or
Higher. Across the LAN/WAN support team, the following certifications must be
held by any one (1) or combination of staff members of the LAN/WAN Support team:
CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security
(+) Accreditation.
4. Internet, Email and Firewall Support Personnel:
Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification.
5. Help desk and desktop support staff:
Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred).
Job Application Instructions:
To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
Compensation:
Compensation will be commensurate with experience.
$41k-56k yearly est. 60d+ ago
Information Technology & Media Support Specialist
Lucayan Technology Solutions
Technical support technician job in Carlisle, PA
Company: Lucayan Technology Solutions LLC Employment Type: Full-Time
Lucayan Technology Solutions LLC is seeking an Information Technology & Media Support Specialist to provide IT, knowledge management, and media services in support of the U.S. Army Security Force Assistance & Stability Integration Directorate (SFASID). This position plays a critical role in supporting SFASID's mission by managing its digital platforms, knowledge repositories, and multimedia communications to ensure information is accessible, accurate, and effectively delivered to stakeholders worldwide.
Key Responsibilities
Serve as data administrator and content organizer for SFASID's website, SharePoint™ portal, Army 365 systems, and social media platforms.
Manage and update digital publications, video streams, and web content, ensuring timely dissemination of SFASID information.
Provide Defense Visual Information Distribution Service (DVIDS) support by submitting, cataloging, tagging, and publishing audio, video, podcasts, and imagery.
Maintain and organize lessons learned databases, linking reports, after-action reviews, and knowledge products to internal and external repositories.
Support the SFASID Publications Manager with digital repository upkeep, posting bulletins, and ensuring publications are accessible within 48 hours of release.
Monitor and track RFIs and ISRs, recommending updates to FAQs and supporting rapid response efforts.
Provide IT, audio/visual, and media support for SFASID conferences, events, and simulcasts, including online registration and streaming.
Minimum Qualifications
U.S. Citizen with ability to obtain installation access.
High School Diploma or equivalent (Bachelor's degree in IT, Media, or Communications preferred).
Experience with IT support, digital content management, or knowledge management systems.
Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages).
Ability to manage multimedia integration (video, audio, graphics) for digital and web products.
Required Qualifications
Favorable NACI for Common Access Card (CAC) eligibility and DoD network access.
Demonstrated ability to provide DVIDS media support.
Familiarity with Knowledge Management systems and Communities of Practice/Interest.
Strong organizational, communication, and collaboration skills.
Security Clearance & Certifications
Clearance: Favorable National Agency Check with Inquiries (NACI).
Training/Certifications (must complete or maintain):
Anti-Terrorism (AT) Level I Training.
iWATCH Army Security Awareness Training.
OPSEC Level I Training (initial and annual).
DoD Cyber Awareness Training.
DoD 8570.01-M IA/IT baseline certification within 6 months of appointment.
Work Environment
Duty Station: Carlisle Barracks, PA (onsite required).
Schedule: Monday-Friday, 0800-1700, excluding U.S. Federal holidays.
Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners.
Why Join Lucayan Technology Solutions LLC?
Be part of a mission-driven team supporting the U.S. Army's peacekeeping and stability operations.
Contribute to the digital transformation and knowledge management of a premier Army Institute.
Competitive compensation, comprehensive benefits, and growth opportunities in defense IT and media operations.
$41k-72k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Cornwall, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-44k yearly est. 5d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Elizabethtown, PA?
The average technical support technician in Elizabethtown, PA earns between $38,000 and $108,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Elizabethtown, PA