Technical support technician jobs in Galveston, TX - 604 jobs

Help Desk Technician Domain Knowledge: Operating Systems/Platforms: Able to install OS onto computers and servers Able to add/remove users CompTIA type skillsets Able to install software using package manager of choice Computer Architecture: Understanding of how computer peripherals connect to the computer Able to connect monitor, keyboard and printer to the computer Basic understanding of different system components like CPU, memory, HDD and these components inter-operate. File Systems: Basic File Systems understanding Format a USB-Dongle and transfer >4GB files using USB-Dongle Storage: Basic storage systems understanding Able to restore off of remote networks Networking: Basic networking understanding Understands IP Addressing Understands MAC address, subnet, DNS and DHCP Able to configure workstations Able to configure static routing on a workstation Project Support Role: Complete initial Contact with Site for Scheduling Contact sites for site discovery Confirm device count per site to be shipped Confirm Schedule dates for migrations. Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations Follow upon completion of migrations for shipping returns and migration tracking totals. Education: Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.

We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time and 100% on-site in our Houston, TX** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.

**Responsibilities:** - Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager. - Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems. - Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment. - Collaborate with production engineers to ensure proper instrument data transfer and collection. - Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications. - Train crew members on electrical topics such as safety, maintenance, and operation. - Perform on-call work during off-hours as necessary. - Adhere to safe and compliant working procedures. **Requirements:** - High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred. - 5+ years of experience in a similar role, with a strong emphasis on troubleshooting. - Previous long-term employment history. - Experience in the marine industry and dredging projects is highly preferred. - Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams. - Experience in installing and maintaining electrical systems. - Ability to take initiative, work independently, make decisions, and develop recommendations. - Strong interpersonal skills to build effective working relationships both internally and externally. - Must be willing to travel 100% within the USA and occasionally out of the country.

The LDAR Inventory Projects Technician position performs activities related to LDAR (Leak Detection and Repair) component inventory projects. The project may consist of multiple tasks to initiate, modify, or validate the facilities' current component inventory of the LDAR program. Tasks associated with this position provide various clients with regulatory compliance services related to facility environmental programs. This position requires travel (80-100%) to and from various petroleum refineries, chemical or gas processing facilities. The starting pay rate is $20/hr. Essential Functions * Understanding of EPA Method 21 including inspection techniques and instrument calibration * Ability to identify various process equipment (valves, pumps, compressors, flanges, piping connections, etc.) * Accurately and completely perform administrative duties, including recordkeeping documentation and forms, submitting receipts, and completing daily timesheets * Become proficient in project field responsibilities including reviewing Pipe and Instrumentation Diagrams (P&IDs), flag process lines/equipment, affix physical component inventory tags, and accurately document component information required. * Ability to perform Quality Assurance/Quality Control (QAQC) of work and upholding set company standards * Knowledge of applicable regulatory requirements related to project facility * Ability to functionally utilize, maintain, and troubleshoot project specific equipment including Toxic Vapor Analyzers (TVA's), electronic data logging devices and computers * Reporting Open Ended Lines (OEL), Audible Visual and Olfactory (AVO) emissions, damage, or hazards to appropriate site-specific personnel * Ability to successfully complete and maintain required safety and site-specific training and accreditations. * Incorporate safety into daily work activities, utilize all required safety personal protection equipment and perform safety inspections/audits as required * Maintains cleanliness of company property, including office, vehicle, and other work areas * Aid other company projects as needed and/or perform other job-related duties as assigned. Supervisor Responsibilities * No supervisory responsibilities; may provide guidance to other employees/individuals. Required Qualifications * EDUCATION REQUIREMENT - High School Diploma or GED * Ability to pass a comprehensive background check and drug screening. * Must pass all applicable safety training. * Complete the Transportation Working Identification Credential (TWIC) program followed by verification via a TWIC card. Knowledge, Skills & Abilities * Safety first attitude * Mechanical and hand tool knowledge; basic electrical/mechanical skills * Ability to perform data entry using Alliance software. * Ability to work in physically demanding field conditions, physical endurance. * Professional attitude and ability to learn. * Ability to perform effectively at heights; ability to operate lifts/sky jacks and other large equipment. * Awareness of personal and industrial safety requirements, particularly in relation to signs of heat stress, exhaustion, and emergency first aid * Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy. * Ability to effectively communicate with associates and customers. * Ability to read, count, and clearly write to accurately complete all documentation. Work Environment While performing the duties of this job, the employee travels extensively to industrial work sites and performs testing in hazardous or extreme working conditions. This position may involve working at extreme heights and may involve intense levels of emotional stress. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Outdoor work in petroleum refineries, chemical or gas processing facilities walking and standing for prolonged periods of time. * Adverse weather conditions (extreme hot/cold and inclement weather) * Carrying equipment on your persons that could weigh up to approximately 15-25 lbs. Testing instruments, data logger, hand tools, and miscellaneous equipment are typically carried in a backpack. * The work involves ascending stairs, climbing vertical ladders, and working from elevated heights, heights may exceed 300 feet, (wearing personal fall protection when required) with equipment described above. * All outdoor work is performed wearing personal protective equipment (PPE), which includes, but is not limited to, a hardhat, fire retardant coveralls, safety glasses, hearing protection, safety boots, and a 5-point safety harness (when required). Travel (80-100%). Travels to and from various petroleum refineries, chemical or gas processing facilities. Depending on the assignment and the remoteness of the site, may require travel on weekends. Key Benefits Include: Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(K) Plan with Competitive Match Continuing Education and Tuition Assistance Employer-Sponsored Disability Benefits Life Insurance Employee Assistance Program (EAP) Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st) Profit Sharing or Individual Bonus Programs Referral Program Per Diem & Paid Travel Employee Discount Hub Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. #ELLDAR Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

Based in Houston, Taurus Industrial Group (Taurus) is a leading, integrated and industry-diversified technical services company offering end-to-end services across multiple service lines. Leveraging a growing footprint with operations in the U.S., Canada, and Mexico, Taurus's service offerings cover engineering and automation, electrical and instrumentation, power systems testing and commissioning, civil and mechanical crafts, pipe and structural steel fabrication, rotating equipment maintenance and repairs, full-service soft crafts, insulation and scaffold, specialty tooling and machining, technical bolting, heat treating, hot-tapping, line stopping and NDT / inspections. With over 60 years of continuous, safe, and reliable operating experience, Taurus operates across multiple industries and sectors, providing front-end engineering, routine maintenance, capital projects, and turnaround services. We service multiple areas of the energy industry, from our origins in traditional petrochemical and refining industries to the broader power, natural gas, midstream, industrials, and the emerging renewables market. About the Role: Summary The Field Service Technician performs a variety of tasks, including but not limited to, onsite bolting, heat treating and/or field machining. Completes any and all tasks assigned by the Field Supervisor to meet goals of increased efficiency, profitability, and customer satisfaction. Ideal candidates will have experience with construction or mechanical work and/or possess knowledge of plant maintenance and repair work. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Experience in mechanical bolting, heat treating, or field machining preferred. Experience performing maintenance and turnaround services to refining, chemical, midstream, and power. High School Graduate or General Education Degree (GED) preferred. Possess a current TWIC card or have the ability to obtain one. Valid driver license with a clear driving record Demonstrated mechanical ability. Must be able travel a minimum of 75% of the time. Knowledge, Skills and Abilities Ability to pass a non-DOT medical exam, drug and alcohol test, respirator qualification test, and federal class background check. Ability to work at heights or in enclosed spaces. Accuracy - Ability to perform work accurately and thoroughly. Detail Oriented - Ability to pay attention to the details of a project or task. Safety Awareness - Ability to identify and correct conditions that affect employee safety. Working under pressure - ability to complete assigned tasks under stressful situations and adapt to changing assignments on short notice. Accountability - Ability to accept responsibility and account for his/her actions. Essential Functions Perform onsite bolting, heat treating or field machining work at customer locations. Troubleshoot onsite equipment and determine the proper methods fulfill customer's needs and specific applications. Operate a variety of tools for field work. Properly document and/or record work performed utilizing required internal and customer job-related forms/paperwork. Keep a clean and safe working environment and optimize space utilization. Communicate and cooperate with supervisors and coworkers. Meet and communicate with customers in a professional manner. Operate and preventively maintain company tools, equipment, and vehicles. Follow quality service standards and comply with procedures, rules, and regulations. Work in accordance with all safety regulations Other duties as assigned Physical Demands Must be able to stand and walk for much of the day. Ability to lift 5-25 pounds frequently and ability to lift, up to, 50 pounds occasionally. Work Environment Is frequently exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting. BE SURE TO APPLY ON OUR WEBSITE: ****************

The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact. ESSENTIAL DUTIES AND RESPONSIBILITIES Demo Environment Management Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance. Configure and refresh environments to support product demos, proofs of concept, and client engagements. Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams. Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios. Benefits Administration Expertise Configure, test, and maintain Benefits Administration modules and workflows within demo environments. Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases. Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations. Serve as an internal subject matter expert on Benefits Administration functionality and best practices. AWS Infrastructure & Automation Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components. Assist with environment provisioning, scaling, backups, and performance tuning. Implement automation to reduce manual setup time, improve repeatability, and increase reliability. Monitor system health and security within AWS, responding to incidents and optimizing resources. Cross-Functional Collaboration Work closely with Sales Engineering to support demo customizations or configurations needed for key deals. Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture. Provide training and documentation to internal teams on environment usage and best practices. REQUIRED SKILLS AND ABILITIES Strong analytical skills and the ability to rapidly diagnose complex technical issues. Excellent communication and documentation skills. Problem Solving: Strong troubleshooting and logical reasoning. Technical Agility: Ability to quickly learn new systems and platforms. Collaboration: Works well with both technical and non-technical teams. Attention to Detail: Especially in configuring benefits and environment parameters. Customer Mindset: Understands the importance of polished demo experiences. KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS 7+ years of technical experience supporting enterprise software environments. Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems). Strong AWS experience with core cloud infrastructure services. Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations). Experience with configuration, data setup, and dynamic rule-based systems. Familiarity with CI/CD pipelines and automation tools. AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required) Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required) Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required) Scripting experience (Python, Bash, PowerShell). (preferred, not required) Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required) Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required) Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve. #LI-RZ1 #LI-Remote

Jaguar Land Rover Clear Lake is looking to hire experienced technicians. We are looking for technicians of all levels to service our client's cars. Pay Range Offered, dependent on experience, is $20-45 per hour. Technicians with experience at Jaguar and Land Rover dealers and shops are highly desired. Applicant must have prior service experience and have a valid driver's license. We offer a drug-free working environment and excellent compensation packages along with industry-leading benefits. Responsibilities: Perform mechanical diagnosis with efficiency and accuracy Complete work as assigned on repair orders in a timely fashion Examine vehicles for both safety and maintenance items Notify other service personnel if work cannot be completed as promised Keep up to date on manufacturer training and certifications Understand and follow all state and federal regulations such as those governing the disposal of hazardous wastes. We believe that our associates are our greatest asset. The work that you do every day contributes to the success of the dealership. We Offer: Employer Paid Life Insurance for $25,000 Additional Life Insurance Available Employer Paid Flu Vaccination Every Fall Employer Percentage Matching 401k up to 3% Employer Paid Short Term and Long Term Disability Insurance Employee Paid Jury Duty (We will compensate each active full-time employee for the difference between jury duty pay and your regular straight time pay or salary for up to two weeks per year.) 5 Paid Time Off Vacation Days per year after one year of employment for Full-Time Employees 10 Paid Time Off Vacation Days per year after two years of employment for Full-Time Employees 15 Paid Time Off Vacation Days per year after ten years of employment for Full-Time Employees Voluntary with Employer Contribution Dental Insurance Voluntary with Employer Contribution Medical Insurance Voluntary Health Savings Account Contribution Voluntary Vision Plan Voluntary Legal Shield Voluntary Christmas Fund with Company Match Annual Family Oriented Christmas Party Employee Vehicle Purchase Program on most new models and select pre-owned. Employee Discounts on Parts, and Service Bi-Monthly Pay Periods, Paid on the 15th and Last Day of the Month Paid Holidays: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas. Employer Paid Lunches Every Saturday Employer Paid Lunches/Dinners on Special Occasions We strive to take excellent care of our employees, so that they will take excellent care of our clients. Thanks for considering being a part of our team! Our dealership has been and remains committed to the principles of equal employment opportunity and nondiscrimination for all persons without regard to race, color, religion, sex/gender, sexual orientation, or preference, marital status, citizenship status, military status, age, national origin, nationality, handicap or disability, or any other status protected by federal, state or local law or regulation. In keeping with this policy, we seek to recruit, hire, train, and promote into available jobs the most qualified persons and to administer personnel matters such as compensation, benefits, training, layoffs, and terminations in accordance with this policy. All employees are expected to conduct themselves in the workplace in a manner that is consistent with this policy. Compensation details: 22-45 Hourly Wage PId00208622e17-31181-28737320

Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education. What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future. If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us. Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution. Word Duties and Responsibilities include the following: * Monitor and manage support tickets within a Salesforce-based ticketing system * Respond to user requests submitted through tickets, email, and phone calls * Troubleshoot and resolve common Salesforce-related issues, including: * User access and permissions * Data entry and record updates * Reports and dashboards * Page layouts and field visibility * Accurately document issues, root causes, and resolutions in Salesforce * Escalate complex issues to Salesforce Administrators or Developers when needed * Ensure tickets are resolved within defined SLAs and properly closed * Communicate clearly and professionally with users throughout the support process * Identify recurring issues and recommend process improvements * Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures Supervisory Responsibilities - This job has no supervisory responsibilities. Competencies - To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects, researches, and analyzes data; Exhibits ability to reason. Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others. Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies. Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values. Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience. Required Qualifications and Skills * Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments) * Strong troubleshooting and problem-solving skills * Excellent verbal and written communication skills * Ability to manage multiple tickets * Customer-service mindset with a focus on issue resolution Preferred Qualifications and Skills * Salesforce Administrator experience or certification (Admin or Advanced Admin preferred) * Experience providing help desk support via phone and email * Knowledge of the Salesforce security model, including profiles, permission sets, and roles * Experience working with SLAs and ticket performance metrics * Basic understanding of workflows, flows, or validation rules * Working Conditions * Regular interaction with internal business users Computer Skills To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines. Bank Culture/Customer Service Skills Promotes the Bank's culture, including the support of our Brand promise and Core Values. Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank. Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Noise level in the work environment is usually moderate. This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion. Word Compensation Details We believe in competitive compensation. The minimum average base pay for this position based on market is: $45,656.00 Word The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here). Word Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: houstan,tx Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************

IT Technician (Remote USA) | $40-$50 per Hour Power Our Tech. Drive Our Success. Are You the IT Expert We Can Rely On? If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading. At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency. This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour. Why Join Bridgepoint Works? Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce. What You'll Do As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments. Key Responsibilities: - Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues. - Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications. - Manage security protocols, updates, and patches to protect company data and prevent cyber threats. - Ensure VPN and remote access tools are optimized for seamless connectivity. - Maintain system documentation, IT asset tracking, and user guides for internal use. - Assist in onboarding new employees by setting up their accounts, devices, and software access. - Collaborate with vendors and external IT teams to improve systems and resolve escalated issues. What Were Looking For We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success. Must-Haves: - 3+ years of experience in IT support, system administration, or a similar role. - Strong knowledge of Windows, MacOS, and cloud-based applications. - Experience troubleshooting hardware, software, and network issues in a remote environment. - Understanding of cybersecurity best practices and IT security protocols. - Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.). - Ability to explain complex technical concepts to non-technical users. - Self-motivated with excellent time management skills. Nice-to-Haves: - IT certifications (CompTIA A+, Network+, Microsoft, etc.). - Experience with engineering or construction industry IT systems. - Familiarity with ticketing systems and ITSM platforms. - Knowledge of cloud security and data protection strategies. What's In It for You? - Competitive pay $40-$50 per hour. - 100% remote work Work from anywhere in the USA. - Career growth opportunities We invest in our employees development. - Work with a forward-thinking team Be part of a company that understands the value of IT. - A fast-paced, dynamic work environment No two days are the same. Ready to Join Us? Apply Now! If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters. Click below to apply and become a vital part of Bridgepoint Works today!

":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail. #LI-DNI","job_category":"Information Technology","job_state":"TX","job_title":"IT Technician","date":"2025-12-30","zip":"77001","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~2-year IT degree or equivalent experience; A+ Certification is a plus~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years","training":"You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our Houston facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improves operational stability and availability through participation in problem management Assists in the escalation and communication of issues and solutions to the business and technology stakeholders Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Ability to code in at least one programming language such as Shell or Python Proficient knowledge of maintaining a Cloud-base infrastructure Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with Linux as an operating system, and application support Familiarity with site reliability concepts, principles, and practices Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Preferred qualifications, capabilities, and skills Proficient knowledge of financial services industry

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

PTSD Foundation of America is seeking an enthusiastic and detail-oriented IT Technician to join our team. This position is primarily based at Camp Hope, where the technician will provide front-line technical support for desktops, laptops, networks, printers, and other peripheral devices. This role will also require occasional travel to the corporate office to assist with IT needs. The ideal candidate will have a passion for technology, strong problem-solving skills, and the ability to deliver excellent customer service to end-users. Responsibilities: The IT Technician has the following responsibilities and duties: Diagnose and resolve desktop/laptop hardware and software issues. Install, configure, and maintain PCs and associated peripherals. Troubleshoot network connectivity problems (wired/wireless). Provide single and multi-function printer support, including setup and connectivity. Perform hardware repairs and upgrades on workstations. Respond to and maintain accurate records of issues and solutions through the helpdesk system. Escalate complex technical issues to senior IT staff or vendors. Support IT asset management and inventory tracking. Other technical and/or administrative tasks as directed by senior IT staff. Requirements: The IT Technician should have the following skills, education, and experience: High school diploma or equivalent (Associate degree or technical certification preferred). Basic knowledge of Windows operating systems, MS Office, and PC hardware. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritize and manage multiple priorities simultaneously. Ability to work independently and as part of a team. Willing to assist other departments with non-IT related priorities as needs and available time allow. Preferred Certifications (not required, but a plus) CompTIA A+ CompTIA Network+ Microsoft Certified Fundamentals Physical Requirements: Primary work location: Camp Hope Occasional travel to the corporate office as required. Ability to lift up to 40 lbs. when handling IT equipment. Normal business hours with occasional after-hours support as needed. PTSD Foundation offers participation in the following: Hourly Compensation Medical, Dental, and Vision benefits Life Insurance Other benefits

A qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability This position reports directly to the President of the company. Office Hours: Monday - Thursday, 8:45am-5:30pm and Friday 8:30am - 4:00pm JOB RESPONSIBILITIES Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy Other duties as assigned JOB REQUIREMENTS Proven experience as IT Technician or relevant position Excellent diagnostic and problem-solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) EDUCATION & EXPERIENCE Bachelor's Degree in Computer Science or equivalent field Minimum 2 years' experience working as an IT Technician

Job Description PTSD Foundation of America is seeking an enthusiastic and detail-oriented IT Technician to join our team. This position is primarily based at Camp Hope, where the technician will provide front-line technical support for desktops, laptops, networks, printers, and other peripheral devices. This role will also require occasional travel to the corporate office to assist with IT needs. The ideal candidate will have a passion for technology, strong problem-solving skills, and the ability to deliver excellent customer service to end-users. Responsibilities: The IT Technician has the following responsibilities and duties: Diagnose and resolve desktop/laptop hardware and software issues. Install, configure, and maintain PCs and associated peripherals. Troubleshoot network connectivity problems (wired/wireless). Provide single and multi-function printer support, including setup and connectivity. Perform hardware repairs and upgrades on workstations. Respond to and maintain accurate records of issues and solutions through the helpdesk system. Escalate complex technical issues to senior IT staff or vendors. Support IT asset management and inventory tracking. Other technical and/or administrative tasks as directed by senior IT staff. Requirements: The IT Technician should have the following skills, education, and experience: High school diploma or equivalent (Associate degree or technical certification preferred). Basic knowledge of Windows operating systems, MS Office, and PC hardware. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritize and manage multiple priorities simultaneously. Ability to work independently and as part of a team. Willing to assist other departments with non-IT related priorities as needs and available time allow. Preferred Certifications (not required, but a plus) CompTIA A+ CompTIA Network+ Microsoft Certified Fundamentals Physical Requirements: Primary work location: Camp Hope Occasional travel to the corporate office as required. Ability to lift up to 40 lbs. when handling IT equipment. Normal business hours with occasional after-hours support as needed. PTSD Foundation offers participation in the following: Hourly Compensation Medical, Dental, and Vision benefits Life Insurance Other benefits

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Auto Fit USA LLC in Houston, Texas, currently has an open position for a full-time IT Director, Monday through Saturday. Responsibilities encompass overseeing the daily operations of the department, assessing workflow, establishing priorities, setting standards, and defining deadlines. Collaboration with department heads, managers, supervisors, vendors, and other stakeholders is vital to foster cooperation and troubleshoot issues. Additionally, the role involves reviewing project plans, coordinating project activities, assigning and evaluating the work of systems analysts, programmers, and other computer-related personnel. Offering technical support to users facing computer issues is also part of the role. The ideal candidate should hold a Master's degree in Computer Science, Software Engineering, or Information Technology, along with at least 12 months of relevant experience. Resumes can be sent to HR at 6969 North Freeway, Houston, Texas 77076.