Technical support technician jobs in Glendale, CA - 1,063 jobs

MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: 1. Employee Support and Troubleshooting: Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting. Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems. Maintain and update computer systems, ensuring all devices are running the latest software and security updates. 2. Network Monitoring and Optimization: Monitor network performance to identify and resolve issues proactively. Troubleshoot network problems, including connectivity issues, latency, and security concerns. Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls. Ensure network security by implementing and managing appropriate security measures and protocols. 3. General IT Coordination: Manage and coordinate IT resources, including hardware, software, and peripheral devices. Maintain an inventory of all IT assets, ensuring proper documentation and tracking. Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures, ensuring compliance with organizational standards. Provide training and support to employees on IT systems and applications. 4. Collaboration and Communication: Collaborate with various departments to understand their IT needs and provide appropriate solutions. Communicate effectively with stakeholders, providing updates on IT projects and issues. Liaise with external vendors and service providers to ensure timely and effective delivery of IT services. 5. Continuous Improvement: Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure. Participate in ongoing training and professional development to enhance technical skills and knowledge. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Coordinator or similar role. Strong knowledge of Windows and Mac operating systems. Experience with network monitoring, troubleshooting, and optimization. Familiarity with network security practices and protocols. Excellent problem-solving and analytical skills. Strong organizational and multitasking abilities. Effective communication and interpersonal skills. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus. Working Conditions: Office environment with occasional requirements to work outside regular business hours to address urgent issues. Some physical effort may be required for tasks such as lifting and moving IT equipment. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************

Medical Information plays a critical role in ensuring healthcare professionals and patients receive accurate, timely, and compliant scientific information. This role supports oncology and cell therapy portfolios by responding to unsolicited medical inquiries, developing global and local MI resources, and collaborating closely with Medical Affairs, Regulatory, Safety, and Commercial teams. Key responsibilities include: • Responding to medical and scientific inquiries using approved, evidence-based resources • Developing and maintaining MI response documents and data-on-file • Supporting global and affiliate MI strategies, including product launches and labeling updates • Ensuring timely adverse event and product complaint reporting • Analyzing MI trends and insights to guide content development Ideal background: ✔ Pharmacy, life sciences, or healthcare degree (PharmD preferred) ✔ Experience in Medical Information, pharmaceutical industry, or MI vendors ✔ Strong scientific communication and cross-functional collaboration skills ✔ Oncology, hematology, or cell therapy experience a plus

Skylight is a fast-growing technology company based in Los Angeles and San Francisco, building the operating system for families. Our products bring together calendars, lists, routines, and memories-helping millions of families stay organized and connected around the world. Entirely bootstrapped, Skylight has scaled to hundreds of millions in annual revenue under founders who are former venture capitalists and serial entrepreneurs. And we're just getting started: you will be stepping into a subscription business that is more than doubling year-on-year with strong customer sentiment and retention. In this role, you'll report to our Chief Product Officer and partner closely with our executive, engineering, commercial and customer service teams to make Skylight hardware loved, functional and reliable. Responsibilities You will be our first dedicated Hardware Product Manager and lead the small-and-mighty team that delivers. Lead Skylight's hardware team, including program management Own Skylight's hardware roadmap for Calendar & Frame Deeply understand our customers, their needs and alternatives Propose ideas, get alignment and development clear requirements Build an accessory roadmap to make Skylight products loved in the home You are excited by our mission to build the Family OS You are a strong communicator with an ability to simplify the what, why and how You have a track record of building consumer electronics products end to end You have owned product(s) that reach hundreds of thousands or millions of customers You understand the customer and tend to be right on what is and is not needed You have strong data analytics skills and a data-driven approach You have 10+ years of experience in product management You have 5+ years working on consumer electronics (or similar) products Our competitive compensation package includes: Competitive Salary + Equity Package 401K matching Wellness, learning, and home-office budgets Health, Dental & Vision Medical Plans Tremendous autonomy to set the direction of your work Unlimited PTO Company holidays on the first Friday of every month (Excluding November, December, and January) Equal opportunity employer Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you're the best person for the job, we want you on board! We hire across the U.S., but for legal reasons, we have to list NY and CO separately. For Colorado-based candidates, the base salary range being offered for this role is $250-300k based on experience and for California-based candidates, the base salary range being offered for this role is $250-300k based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr

Our client, a global luxury fashion brand, is seeking a temporary Luxury Sales Support Associate to join the team at pop-up location in South Coast Plaza. This is a full-time temporary position starting ASAP in an ongoing capacity for tentatively 2 months, with potential to extend based on performance and business needs. Candidates should be available to work a full-time 32-40 hour weekly retail schedule, including weekends and holidays as needed. Job Duties Include: Greet guests upon arrival at the pop-up with elevated hospitality and an introduction to the brand and pop-up experience. Stay informed on product offerings and the brand to provide accurate and engaging information. Introduce clients to Sales Team after welcoming them into the pop-up store. Support team efforts, maintain visual merchandising standards, and follow company policies, including safety and loss prevention. Additional duties as needed and assigned Job Qualifications Include: 3+ years of Concierge, Hospitality or Retail Sales and Client Service experience. Flexibility to work retail hours, including evenings, weekends, and holidays Ability to lift up to 50lbs and stand for duration of shift Salary: $24/hr The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation, including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus

Job Title: Precision AG System Technician Assignment Length: 09 Months + (Possible Extension) Contract/ Contingent Pay Rate: Hourly on w2 All Inclusive on SGS Payroll (Doesn't Include PTO/Holiday Pay) Key Responsibilities: • Travel - Up to 90% field-based, including travel to Riverdale, CA and Irvine, CA • Serve as the primary liaison with UC ANR South Coast Farm to coordinate all StarFire GNSS test activities. • Collaborate with engineering teams across ISG-T and client to align test operations at the Irvine site. • Train and support UC ANR staff on client Precision Ag technologies, when needed. • Oversee maintenance and readiness of equipment; coordinate repairs with local dealers as needed. • Manage on-site storage and upkeep of test equipment and vehicles. • Build and maintain strong working relationships with the farm management team. • Travel to Riverdale, CA to conduct additional testing and support TDP validation in orchard environments. • Execute software verification and validation for StarFire GNSS receivers. • Develop and apply knowledge of GPS fundamentals through hands-on assignments and training. • Perform field testing, including equipment setup, data logging/export, and analysis. • Operate and test agricultural machinery in experimental field environments. • Work independently and collaboratively with engineers to validate GNSS receiver performance. Qualifications: Required: • Bachelor's degree in mechanical engineering, Agricultural Systems Technology, Agricultural Engineering, or a related field. • 1+ years of experience operating precision agriculture equipment. • Familiarity with client's machinery. • Experience in system validation, verification testing, and regression testing. • Strong analytical, communication, and reporting skills. • Hands-on experience with equipment setup and infrastructure installation. Preferred: • In-depth knowledge of Precision Ag systems. • Experience testing GNSS receivers. • Familiarity with CAN bus communication protocols. • Strong troubleshooting skills for hardware-related issues.

This position is only available for pre-identified partners, suppliers, and contractors who support Northrop Grumman. Do not submit information for more than one position unless specifically directed by a representative of Northrop Grumman.

The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Global Technology Support Analyst I is an integral part of Latham's Technology & Information Services team and will be responsible for working in the Global Technology Support Center (GTSC), which operates 24 hours a day, 7 days a week, providing technical support to lawyers, paralegals, and staff via voice, email, and chat media channels, while handling escalations from Technology teams located in each of our global offices. This role will be located in our Global Services office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The working hours for this position will be Wednesday - Saturday, 5:00 am - 3:00 pm. Responsibilities & Qualifications Other key responsibilities include: Providing first and second line support to Latham employees using various firm applications and systems, including Windows 10, Office 365, iManage, Litera Change Pro, Intapp Time (DTE), and Adobe Acrobat Logging and tracking all support requests in our Service Management Toolset (ServiceNow) Providing Incident Response Management for major incidents experienced across the firm Providing remote access support, including wireless connectivity, VPN, and VDI Services Supporting mobile collaboration using BlackBerry Work apps Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Demonstrate proficiency in MS Word, including the ability to use styles, automatic paragraph numbering, section breaks, table of contents, footnotes, headers and footers, tables, columns, mail merge, and cross-referencing Display proficiency in MS Excel, including the ability to create and edit spreadsheets, create and edit formulas, and data manipulation (sorting, filtering, subtotals, cell concatenation, formatting spreadsheets, and formatting for printer) Exhibit proficiency in MS PowerPoint, including the ability to create master slides, format slides, apply animation and special effects, various ways to print slides, and how to insert objects, pictures, and files And have: A high school diploma or an equivalent, preferably a Bachelor's degree or an equivalent in Computer Science or Information Systems Microsoft certifications (Microsoft Office Master), preferably ITIL v4 FoundationA certification, preferably A minimum of two (2) years of experience working within a technical support function Experience working within the ITIL v3 or v4 Framework in a previous role, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) . Please click the link below to review the Ordinance. Please click here to review your rights under U.S. employment laws. #EntryLevel #WayUp #LI-EH1 Pay Range USD $80,000.00 - USD $100,000.00 /Yr.

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court's 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large. Accessible career paths, a healthy work-life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401K/457 individual savings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court - connect with us today. ABOUT THE POSITION As a Technology Support Specialist, you'll be the first line of support connecting Court Technology Services (CTS) with staff and the public, ensuring smooth and reliable access to essential tools. You'll troubleshoot everyday technical issues, configure and deploy hardware and software, and provide hands-on training that empowers users to work confidently with technology. This role is all about problem-solving-diagnosing issues, documenting solutions, and escalating complex matters to senior specialists when needed. You'll also contribute to technology projects, collaborate with vendors, and help maintain knowledgebase resources that make support faster and smarter across the Court. With opportunities to research, test, and evaluate new tools, you'll play a key role in keeping systems efficient and secure. If you're eager to grow your IT career in a dynamic environment where your work directly impacts daily operations, this entry-level position is the perfect gateway into the Court's technology support series. For a detailed , click here. Please note the requirements in the job description may vary from the requirements in this bulletin. Key responsibilities: * Incident Management & Service Requests: Diagnose and resolve routine hardware, software, and connectivity issues, while logging, tracking, and escalating service tickets to ensure timely resolution and consistent support. * Technology Configuration & Deployment: Install, configure, and maintain workstation computers, peripherals, and business productivity applications, and assist with testing and deploying new tools to support Court operations. * Documentation & Knowledgebase Development: Record troubleshooting steps and resolutions in ticketing systems and create knowledgebase articles to provide accurate records and self-service resources for staff. * Customer Communication & Collaboration: Explain technology policies and procedures clearly to staff and public users, and collaborate with CTS team members and vendors to deliver reliable, high-quality service. * Research & Evaluation: Conduct basic research and analysis of hardware, software, and related equipment to recommend improvements and support operational efficiency. THIS IS A TELEWORK ELIGIBLE OPPORTUNITY This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court. SELECTION REQUIREMENTS To qualify, you must meet one of the following options at the time of application: * OPTION I: High School diploma or G.E.D. equivalency -AND- 1+ years' experience in information technology support, including hardware and software. * OPTION II: Associate's degree or higher* in information technology, computer science, management information systems, or related field. * To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the Applicant Support page. Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit. DESIRABLE QUALIFICATIONS The ideal applicant will meet the following preferred criteria: * Possession of CompTIA A+, Network+, or Microsoft Certified Professional credentials demonstrating validated technical expertise. * Proven ability to resolve complex hardware/software issues beyond routine support, including root-cause analysis. * Hands-on experience supporting enterprise applications (e.g., case management systems, ERP, or large public agency platforms). * Documented history of delivering high-quality technical support with strong communication and diplomacy skills. * Experience creating self-service documentation, FAQs, or training materials that improve organizational efficiency. * Familiarity with IT asset tracking systems and software licensing compliance practices. * Experience collaborating on small-scale technology projects, including deployments, upgrades, or vendor integrations. * Understanding of cybersecurity best practices and ability to apply security standards in daily support tasks. * Ability to troubleshoot across multiple operating systems (Windows, mac OS, iOS, Android) and diverse hardware environments. * Proficiency in a second language to assist diverse staff and public users more effectively. APPLICANT SUPPORT & INFORMATION Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE. Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE. WHAT TO EXPECT AFTER APPLYING This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below: EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire. ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in an online assessment measuring ability to make quick decisions, maintaining good working relationships, analyze information, critically evaluate information, learn quickly, generate new ideas, use time efficiently, work to high quality standards, adapt to change, and strive to achieve. ELIGIBILITY: Applicants who best meet job-related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Other vacancies may be filled using this list. Questions regarding this posting may be e-mailed to *******************. Follow us on social media! X | Instagram | Threads | YouTube | Facebook | LinkedIn Los Angeles Superior Court is an equal opportunity employer.

National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement. RESPONSIBILITIES * Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc. * Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management. * Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments. * Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution. * Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information. * Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management. * Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments. * Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home. * Ability to work flexible hours. Ability to travel is required. * Must possess a valid drivers license, current automobile insurance and reliable form of transportation.

Under general supervision, and working independently or collaboratively, this role provides first-level technical support to faculty, staff, and students on-site on the Orange campus. Support is delivered through phone, email, and in-person interactions within a call center environment. The position requires a solid understanding of IT principles, practices, and procedures to effectively resolve issues. Key responsibilities include diagnosing problems, guiding users through solutions, managing Service Desk tickets, and performing basic administrative tasks, such as password resets. The position is also responsible for installing and maintaining equipment and contributing to the organization's knowledge base. Responsibilities Provide first-level support for university constituents and partners in a call center environment. Respond to customer requests via phone, email, chat, and walk-up. Assist end users by performing question/problem assessment and guiding users through step-by-step solutions. Deliver accurate, creative solutions to restore productivity quickly. Open, track, and close service requests, as well as manage the classification, assignment, and completion of requests. Escalate issues promptly to ensure all SLAs are met. Maintain up-to-date knowledge of supported environments, tools, and policies. Contribute to and maintain a robust knowledge base for problem resolution. Manage Service Desk tickets by documenting and routing appropriately. Provide user administration and application support for supported systems. Document all interactions in the Jira ticketing system. Make satisfaction end-user callbacks where appropriate on resolved incidents. Required Qualifications At least two years of demonstrated experience in a technical support or call center position. At least two years of demonstrated experience utilizing Azure/Entra/AD and related account management tools. At least two years of demonstrated experience providing personal computer repair and configuration. Excellent oral and written communication skills with the ability to translate technical terms into non-technical terms. Highly professional attitude with an emphasis on customer service. Maintain confidentiality and security of sensitive customer data. Technical troubleshooting skills, analytical reasoning, and determining when to escalate issues appropriately. Clearly listen/read and interpret customers' needs. Ability to carry out duties and responsibilities on time. Ability to work equally effectively as an individual and part of a team. Ability to formulate and communicate logical and sound conclusions and recommendations. Excellent telephone communication skills Ability to prioritize duties when faced with interruptions, distractions, and a fluctuating workload. Excellent interpersonal skills with a diverse group of individuals at all organizational levels. Understanding of local area networking and TCP /IP technologies, Ethernet, and wireless networking principles and connectivity A+ Certification

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity. Job Description Job Summary We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products. Responsibilities Installing and updating computer hardware/software products. Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.) Assisting in the running of cables. Placement and installation of digital and network devices. Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems. Assessment of technical questions along with their proper escalation. Creation/termination of user accounts. Setting up computer/network security measures as well as configuring network access for individual users. Offering technical support on-site, via phone, email and remotely via extended computer access as required. Qualifications Requirements Associate or BS in Computer Science, Information Technology or related field. 2+ years of technical experience as a desktop analyst/technician. CompTIA A+ certification a PLUS. Ability to prioritize tasks and work independently. Problem solving attitude. Strong oral and written communication skills. Additional Information Full-time Compensation: Above Market + Benefits Location: Cerritos, CA