Technical support technician jobs in Green Bay, WI

About the job We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo EDI. Essential Functions ● Design, develop, customize, integrate, test, implement, administer and support the complete Cleo suite to meet the rapidly growing company need ● Create, test, and maintain EDI maps ● Troubleshoot data issues, mapping, and business processes ● Identify, design, implement, and test EDI processes related to Cleo EDI ● Coordinate with internal and external customers to meet requirements ● Write or update program documentation, operations documentation, and user guides ● Create test cases and assist EDI developers & business to thoroughly test new development work including repeating the test cycle until all test results are satisfactory ● Gather and document detailed requirements for business needs and collaborate with others to determine moderately complex functional and/or solution designs ● Demonstrate a detailed understanding and execution of the software development lifecycle ● Identify interdependencies in programs ● Identify more advanced test scenarios and adequately test customizations and configurations ● Demonstrate quality and effectiveness in work documentation and organization ● Responsible for planning small/medium-sized projects or tasks ● Make substantial contributions to determining the feasibility of goals/objectives ● Provide reliable solutions to a variety of problems using sound problem-solving techniques including the ability to find the root cause and corrective action for given problems ● Demonstrate proficient use and knowledge of established standards and procedures ● Consistently demonstrate quality and effectiveness in work documentation and organization

Duration: 12 months to start Onsite Pay: $28- $38/hr W2 Job Description Support the day-to-day 24-hour operations of PC's, servers, and networking equipment for the manufacturing location. Coordinate small to medium size IT (Information Technology) projects for the plant and contribute to large IT projects I. E. Audit Remediation, MONK, SMOM, Cyber, AGV Customers: Primary customers will be the site personnel in the office and manufacturing areas. Key stakeholder and working relationships will be established with engineering, infrastructure, and the business depending on the assignment and project scope. Reports: The incumbent works within the ITS (Information Technology Services) Infrastructure Coordination & Delivery Manager's Team and may take functional work direction from others at the facility. General Duties by Product or Service: Network Support: Installs and supports network equipment with guidance from Network Operations team to include handheld RF Scanner. Server Support / Maintenance: Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team. PC Support / Deployment: End to end roadmap ownership including; ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now. Printing Services: Manage multi-function device and printer fleet - Procures and provides basic support, escalates issues to printer vendor. Unified Communications (Voice/Video) Support: Installs and supports UC equipment with assistance from UC Operations team. Mobility Services: Assist with new equipment requests and some configuration. Surplus Coordination: Documents and coordinates IT hardware surplus equipment process for inventory purposes and asset disposal. Supports Operational Excellence within the site(s) of responsibility: Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues. Leads the planning and execution of Mill cyber and infrastructure projects. Manages and coordinates local Infrastructure vendors work at site. Ensures LAN/WAN and related computer systems are compliant within established control procedures. Review and control access to MDF and other sensitive areas with established control procedures. Maintains site IT Business Continuity Plan. Maintains a 1 to 3-year IT plan. Liaison between Mill and Technology Teams: Seeks out and relays future technology recommendations between mill and centralized technology teams. Coordinates technology recommendations and changes from other IT teams. Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to established procurement process. Provides education to Mill users on available technologies and their proper use. Manages communication plan for recent technologies implementations. Facilitates collaboration between stakeholders who share common objectives. Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided. Demonstrates an analytical and systematic approach to problem solving. Rapidly absorbs new technical information and applies it effectively. Basic Qualifications: College Associated Degree 5 years of relevant experience with demonstrated skills or 7-9 or more years of applied experience with demonstrated skills described defined. Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10/11, Windows 2003/2008/2012 Server, SQL Server 2003/2008/2012/2016/2019, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, Office 365, SharePoint, smartphones, and tablet (IOS, Android). Ticketing system management for Incident and Request tracking (i.e.: Service Now) Customer Expectations: Carry out all work safely. Adhere to plant security policies. Carry out assigned tasks in a timely, diligent, and professional manner. Establish proactive, confidence-inspiring client and support team relationships to ensure support, maintenance and project work meet business goals. Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results. Communicate to local management and staff in non-technical terms. Adherence to the client's standards and procedures. Be able to work outside of business hours when required. Be On-Call outside of business hours to support critical incident. Occasional traveling may be required for training or project purposes (5%). #LI-Onsite

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Full-time Description General Beverage Sales is looking for someone who is passionate about IT. Someone who cannot pass up a challenge and loves to learn. This position requires providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a timely manner, while providing excellent customer service. This position possesses strong problem-solving skills, a customer-centric approach, and a solid understanding of IT systems and infrastructure. GB offers an amazing benefits package to include Health, Dental, Vision, and Life Ins. We also offer 401K with company match and profit sharing, along with a too good to believe vacation/sick time package. Apply now, we cannot wait to talk with you! Requirements · Bachelor's degree or associate degree in Computer Science, Information Technology, or a related field or equivalent industry experience. · Up to two (2) years providing technical assistance and troubleshooting support. · Strong knowledge of hardware, software, and network systems, including Windows and iOS operating systems. · Proficient in diagnosing and resolving common IT issues, such as software errors, network connectivity problems, and hardware failures. · Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues and propose effective solutions. · Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users. · Familiarity with IT service management (ITSM) tools and ticketing systems. · Industry certifications such as CompTIA (A+, Network+, Security+), Microsoft, Jamf Certifications or similar are a plus. · Ability to accept responsibility and account for their actions. · Must possess a valid driver's license. · Ability to pass pre-employment drug screen. Salary Description $40,000 to $50,000

IT Plant Support Analyst - Green Bay, WI Top Skills You'll Bring: + Expert troubleshooting for hardware, software, and mobile devices + Active Directory administration + SCCM/Intune for MDM and PC imaging + Basic network support (IP addressing, VLANs) + Exceptional customer service and communication skills Nice-to-Have Skills: + Deployment experience + Mac support + Ticketing systems + Cisco switches + Printer support About the Role As an IT Plant Support Analyst, you'll be the go-to technical resource for both plant operations and corporate offices, ensuring IT systems run smoothly and meet performance standards. This is a hands-on role in a dynamic environment where no two days are the same. What You'll Do: + Provide break/fix support for hardware, phones, and network-connected equipment + Coordinate and set up executive meetings (conference room tech, Yealink systems) + Manage tickets, walk-ins, and vendor relationships + Perform audits (printers, conference rooms) and manage inventory + Support imaging, Autopilot, and Intune testing + Travel between Green Bay and De Pere sites (must have own vehicle) + Work comfortably on ladders and scissor lifts in a manufacturing setting Schedule: + Hours: 7 AM - 4 PM, first shift + Onsite: 100% onsite with occasional remote on-call support + Contract: 6 months with potential extension (previous contractor stayed 18 months) Qualifications: + 2-3 years of IT support experience (manufacturing environment preferred) + Strong critical thinking and problem-solving skills + Ability to work independently and adapt to changing priorities + Excellent time management and resourcefulness + Familiarity with service management tools and documentation best practices Why You'll Love This Role (EVP): + High-visibility position supporting executives and plant operations + Exposure to global IT projects and cross-functional collaboration + Long-term contract potential with a reputable organization + A dynamic environment with new challenges daily-perfect for problem-solvers Work Environment: + 100% onsite between Green Bay and De Pere locations + Manufacturing setting-must be comfortable with physical tasks + Professional, customer-facing role requiring polished communication + Collaborative team with autonomy in day-to-day tasks Business Impact: Your work ensures business continuity by minimizing downtime and enabling seamless communication during critical meetings. This role is essential for keeping operations running smoothly. Job Type & Location This is a Contract position based out of Green Bay, WI. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Green Bay,WI. Application Deadline This position is anticipated to close on Dec 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

- Green Bay, WI. Responsible for addressing technology-related issues from internal customers. Install, support, and maintain the operation of PCs, peripherals, and applications for all end users in Fielmann USA corporate offices and remotely for all stores. DUTIES AND RESPONSIBILITIES: TECHNICAL SUPPORT OPERATIONS • Provide technical support for hardware or software to internal and external customers • Learn and teach all hardware operations and software packages • Solve problems directly or forward on to a teammate who can resolve. Opportunities include password resets, new hire setup, register errors, hardware issues, simple software or operating system issues, and scanner errors • Utilize help desk software that provides the means to document issues with all information pertinent to resolution and why the incident was closed. Track the problem until it is resolved • Follow defined processes for setting up new systems • Provide leadership with information regarding support activities • Follow up with internal and external customers to ensure issue resolution as assigned by leadership (quality surveys, etc.) • Be the customer advocate and strive to ensure customers have the best possible experience using our technology, tools, and support services • Maintain a clear understanding of Fielmann USA goals and practice proper policies and procedures • Perform additional tasks as assigned by manager and/or senior leadership MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • Bachelor's degree in computer science, information technology, business administration or related field. An alternative degree with equivalent education, experience, and training may be considered • 3+ years demonstrated help desk experience • Strong working knowledge of Windows 11 desktop administration, maintenance, and troubleshooting • Experience with help desk support systems, Microsoft SCCM Server, and project management • Knowledge of internet browsers, proxies, and anti-virus/malware products • A+ and N+ Certifications as well as additional MCP Certifications are highly desirable • Experience with desktop firewall and client VPN software is a plus • Excellent phone manners and customer service skills • Strong interpersonal relationship skills • Ability to maintain strict confidentiality • Ability to work independently for extended periods of time • Strong written and verbal communication skills • Strong analytical and problem-solving skills • Able to prioritize work and manage multiple activities simultaneously • Proficiency in Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Able to participate in on-call rotation for system issues and questions that occur outside of normal business hours • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to sit or stand for extended periods of time • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) • Able to read and write at a high school graduate level • Able to lift 10 to 20 pounds • Able to view/read computer screen for extended periods of time • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma CompTIA A+ or similar certifications Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator Equal Opportunity Employer - Including Disabled and Veterans #HBS

The Technical Services Coordinator oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired and maintained. The Technical Services Coordinator ensures that accurate and detailed equipment records are kept, assists in growing technical services revenue and supports key daily office functions. The Technical Service Coordinator who works at a district office location also assists in managing the supply inventory and ensuring the accuracy and timeliness of customer billing functions. Knowledge and Physical Requirements • Associate's degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred. • At least 1 year of technical experience. • Knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers and medical equipment manufacturers. • Medical equipment preventive maintenance, repair and handling experience. Able to read and understand technical manuals and electric/pneumatic schematics. • Demonstrated competency to perform operational verification procedures, preventive maintenance and repair service on various equipment. • Proficient in the use of test equipment. • Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint). • Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required. • Valid driver's license. • Able to lift and/or push 75 pounds. Behavioral Skills (How the jobholders must conduct themselves with other people.) • Possesses quality orientation with a “get it right the first time” attitude. • Complies with patient privacy laws in all matters. • Effectively builds credibility and trust with customer administration, clinicians and staff. • Maintains and projects confidence, enthusiasm and a professional image. • Flexible, coachable. • Demonstrates strong communication and presentation skills (listening, writing and speaking). • Demonstrates team orientation and shows respect for others. • Proactive and self-directed. • Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations. • Organized; prioritizes to meet deadlines. • Customer-focused; willing to go above and beyond. Practical Skills (Tasks that the job holder must be able to do and demonstrate.) • Participates and partners with key staff members to promote revenue growth, cost containment and expansion of services with existing and potential customers. • Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer, employee and service concerns, discrepancies and disagreements. • Knowledgeable about business information and its inventory and billing systems. • Maintains compliance with International Organization for Standardization (ISO) regulations, if applicable. • Manages requisitions, parts and supply inventory and purchase orders. • Completes required documentation, reports and updates to support business. • Possesses knowledge of, and can articulate, policies and procedures. • Ensures accurate documentation is completed in a timely manner to meet regulatory compliance needs. • Provides focus and helps establish priorities for technical team. • Ensures equipment incidents, recalls, upgrades and modifications are completed in compliance with directives and documented accordingly. • Coordinates and trains technical services technicians. Provides cross and lateral training, emphasizing continuous improvement and teamwork, and provides on-going feedback with focused action steps for areas of improvement. • Holds self and other technical services technicians accountable for completion of assignments. • Maintains performance expectations to support operational budget. • Proactively manages continuous improvement opportunities and initiatives. • Performs other assigned duties. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact ****************************. Primary Job Location:Green Bay DistrictAdditional Locations (if applicable):Job Title:Technical Services CoordinatorCompany: Agiliti Location City:De PereLocation State:Wisconsin

Sr. Field Tech, Power Systems Technicians, or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. An ideal candidate will be experienced in many of the following skills: * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 765kV) electrical systems. * Switchgear and circuit breaker testing * Inspection, maintenance, testing and/or repair of transformers, and all related equipment - 45 KVA to 1,120 MVA * Filling and working with SF6 filled GCBs and gas insulated switchgear * Testing and inspecting low and medium voltage cable installations * Operating high voltage test equipment including Doble M4000 series test sets * Commissioning, troubleshooting, and repair services on controls and transfer schemes * Note: All work and decisions shall be conducted in strict compliance of all regulatory laws. * Other duties as assigned by project leader Required Experience and Qualifications for a Field Tech: * High School diploma/GED and minimum 1 year of experience in a related field. * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 765kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: * High School diploma/GED and minimum 2 years of experience in a related field. * NETA Level II Certification. * Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: * High School diploma/GED and minimum 5 years of experience in a related field. * NETA Level III Certification. * Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: * Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. * NETA Level IV Certification. * Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: * High School diploma/GED or equivalent experience and 5 years of experience in a related field. * Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. * Strong background and experience in most types of high voltage equipment through the 230 kV class. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) * Complete projects consistently on budget and at a reasonable contribution. * Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies * We do it right * We pride ourselves on our integrity and expertise. We don't cut corners. * You perform job responsibilities safely, efficiently, and thoroughly all day, every day. * You conduct yourself professionally, ethically, and honestly. * You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. * You are on time and preplan time off. * You produce a quality product. * We are customer driven * Our number one concern is our customer and our long-term relationships with them prove our dedication. * You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. * You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. * We focus on growth * We are dedicated to growing the company and our employees. * You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. * You seek out new assignments and assume additional duties. * You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). * We solve problems * Every day is different, so we need to be innovative, decision makers, flexible and adaptable. * You efficiently and thoroughly complete assignments. * You perform work assignments independently. * You propose new ideas and find better ways of doing things. * We get it done * We are efficient, reliable and no nonsense. We work hard, but we also play hard. * You follow through on commitments in a timely way. * You produce easily understandable and accurate reports that meet customer and/or Company expectations. * You actively listen. You seek advice and help as appropriate. * You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). * We build strong relationships * Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. * You collaborate to create the best solutions for each other and our customers. * You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Nationwide - US Travel: 75-80% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $30 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Dollar Loan Center This position is responsible for providing caliber high-level daily support to all DLC Wisconsin (WI) Stores. In addition, this position is responsible for setting up WI-DLC new stores Technology and work with DLC-IT Team to make sure all new technology setups at the store level are fully deployed and Functional. Prime responsibility is also to support software, hardware, and network assistance. The Regional Technical Support Specialist must rely heavily on experience, knowledge, and judgement as well as pre-established procedure and instructions to identify, research, and resolve technical problems present through Help Desk tickets, and will document, track, and monitor the problems to ensure a timely resolution. Essential Duties and Responsibilities: Setting up new stores Technology. Work and coordinate with DLC-IT Team. Provide Technical Support throughout WI DLC stores location. Identify and support continuous improvement and innovation activity - opportunities to enhance or transform our hardware testing activities. Be a key point of support for the Operations teams on all technical issues. Communicate actively across all site teams, creating and updating process flows and work instructions as required. Be able to assist IT Team and provide support remotely throughout DLC network. Be able to travel to stores in 'DLC Tech van' around Wisconsin and take ownership of each store's daily IT operations including weekends. Troubleshoot and resolve trouble tickets related to issues with hardware, software, phones, and the network. Verify with the store and user that the issues have been resolved and update the ticketing system. Be a key point of support for the Operations teams on all technical issues. Communicate actively. Ability to complete multiple simultaneous projects in a timely manner. Assist DLC users in a professional and service driven manner. Follow internal DLC policies and procedures, as well as external compliance regulations to avoid vulnerabilities and ensure that DLC used technology meets compliance standards. Assist other members of the IT department to complete assignments, projects, to meet goals and objectives. Be able to provide weekly updates to reporting Manager. Develop and support test methods for testing new and refurbished hardware, including data collection. Manage confidential information. Regular and consistent attendance. Other duties as assigned. Must be able to work between 8:00 a.m. to 6:00 pm during Store's business hours. On-call availability on weekends rotation support schedule. Additional Duties: Additional duties are required when there are times that Wisconsin support is less and need to help with DLC other region IT support. Be able to support IT tickets SNV, NNV, Utah and Idaho remotely using remote access connections. Be able to help with DLC_ Facility when additional help is needed. Be able to perform monitoring and maintenance on all DLC workstations using Ninja One. Be able to perform Bitdefender monitoring and maintenance on all DLC workstations and support. Requirements for Education and/or Experience: Degree in Technology and related discipline required or equivalent experience. Proficiency in Microsoft Windows 11 Pro, Microsoft 365 Expertise in Microsoft Azure Cloud computing user's setup, Office 365 mailbox setup. Working knowledge of desktop hardware (laptops, workstations, printers, scanners, etc. Working knowledge with Network switches, Firewalls and Wireless devices. Specialized Knowledge, Skills, and Experience: Must be able to be self-starter with minimum supervision. Maintain valid Nevada driver's license and insurance. Good oral and written communication skills. Good investigative and customer service skills. Flexible with processes and the opportunity to create new processes. Able to adapt quickly. Friendly attitude and excellent interpersonal skills. Superior work ethic. Abilities: Requires ability to lift 35 pounds. Requires the ability to gather and analyze facts, to devise solutions to problems, to prepare clear and concise reports, follow instructions, attention to details and to perform with a high level of accuracy, completeness, and legal compliance. Ability to work in a team environment; work effectively with others, provide effective client service and public relations, display strong interpersonal and communication skills, both verbally and in writing, organize, prioritize, research, and plan. Ability to correctly interpret, explain and apply policies and procedures, understand, and follow oral and written instructions, ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to interact with a variety of individuals from socio-economic, ethnic, and cultural backgrounds in sensitive or difficult situations. Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, or otherwise). Requires repeating the same physical activities or mental activities over and over; requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities. Requires travel to multiple sites and locations. What our employees are saying about us? "Great company to work for! I have a great schedule with great benefits and a 401k plan. would recommend this job to anyone." "There are a lot of opportunities to grow in this company." What are you waiting for? APPLY ALREADY! Dollar Loan Center is an Equal Opportunity Employer. We are committed to cultivating a culture where everyone feels welcomed, valued and respected. Dollar Loan Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers of employment at Dollar Loan Center are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

Job Description We are Growing! Marine Travelift is a growing Wisconsin-based manufacturer of customized boat handling systems that include boat hoists, marine forklifts, and hydraulic transporters. Marine Travelift has been manufacturing mobile boat hoists since 1954, and our equipment is utilized across the globe with over 5,000 units in service to help marinas handle boats of all sizes. We are the world leader in customized boat handling systems and our products back that up. Marine Travelift is also the parent company to Shuttlelift, an expansive line of industrial, rubber tire gantry cranes used in a variety of lifting applications and industries. Our gantry cranes are used globally and offer lifting solutions capacities of 25 - 1000 metric tons and greater. What are we looking for? Marine Travelift Inc., in Sturgeon Bay, WI is excited to be adding an After Market - Technical Support Representative position to our Aftermarket Sales team. As a Technical Support Representative, you will work with the Senior Service Manager and will be responsible for overseeing high-quality services for customers while also scheduling a team of field service technicians. You will ensure that services meet and exceed customer expectations, are delivered on time, and are within budget. As a a Technical Support Representative, you will… Support customers with technical advice to support our product in the field Change customer concerns/complaints to supported customer needs Assist customers in developing solutions to meet their needs Add and remove work assignments for Field Service Technicians Monitor service-delivery to ensure it meets quality standards and the customer's needs. Resolve service-related issues and customer complaints in a timely manner. Complete all other duties and responsibilities that are assigned. We are looking for you to have… A technical background/ mechanical aptitude background experience in sales & customer support together. Related work experience or an associate's degree in business (or related field) is a plus Experience is Hydraulics and electrical system is a plus Experience with heavy equipment is a plus Good organizational skills, be detailed orientated and be able to learn effectively Good communication skills (both verbal and written) Good computer and system processing skills As our team member, you will receive… Health, dental, vision, and life insurance plans which are available the first of the month following your date of hire with Health Saving Account (HSA) plan with employer contribution Paid vacation and paid holidays available on day one Participation in the company's bonus incentive plan Eligibility in our 401K benefit plan with company match after 30 days of employment Job training and advancement opportunities We are an EOE/AA employer (M/F/Veteran/Disability/Gender Identity/Sexual Orientation) Check us out at: **************************** and **************************** Brand New Variable Width Boat Hoists: ********************************** NmXGxbp8

+ The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of test systems, and following appropriate engineering procedures, standards, and specifications. This role may also provide support in the fabrication and assembly of test fixtures and wiring of related systems/sub-systems. + The objective is to validate new product designs as part of new product development as well as resolve issues on sustaining products. + The Technician is expected to provide exemplary support technical support to the customers of Client's Test and Development. **Responsibilities:** + These duties are not meant to be all-inclusive and other duties may be assigned. + Conduct testing of prototypes and current products to determine capabilities of vehicles/systems and conformance to specifications and/or regulations in partnership with engineers and senior level technicians. + Test and record data using operational knowledge of vehicle systems (CAN, electrical I/O, electrical pneumatic) using manual entry and data acquisition. Troubleshoot systems, perform basic failure analysis and follow detailed test procedures. + Assemble, disassemble, and fabricate complex/customized parts, mechanical structures and test stands/fixtures in partnership with engineers and senior level technicians. + Maintain a safe work environment, adhere to all safety procedures during all aspects of job performance which includes regular exposure to personal and physical hazards. + Operate heavy equipment/machinery or drive vehicles as required for the purposes of testing or material handling. + Determine appropriate test instruments for product testing. + Plan and schedule daily activities to complete assignments in their order of priority to make effective use of time and ensure projects are being completed within identified timeline. + Communicate effectively and work cross functionally to resolve technical problems including the ability to provide constructive feedback to all levels of the organization. Interpret and execute written/verbal directions and instructions. **Required Skills:** + Technical Diploma with three (3) years of experience in engineering or equivalent*. + Must have the ability to read schematics, electronic knowledge and able to complete simple wiring. + Ability to travel 10%. + Ability to read and interpret engineering drawings. **Preferred:** + Automotive CAN communication experience **Education: :** Technical Diploma with three (3) years of experience in engineering or equivalent* **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $20.00 - USD $23.06 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 7:30am - 4:00pm Overview Navitus Health Solutions is seeking an IT Support Technician to join our team! This is an onsite position in our Appleton WI location. The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware. Respond to queries, execute basic diagnostic programs, isolate problems, and determine proper escalation within Navitus and/or vendor support. Individuals in this job position are competent to perform work at the entry level technical skill set within this job family. They have some familiarity with information technology systems and processes. Is this you? Find out more below! Responsibilities How do I make an impact on my team? * Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requests * Receiving, tagging and inventorying of hardware * Maintenance and inventorying of shipping supplies * Record user interactions in Service Desk application * Working with users to receive, track, and inventory, corporate hardware within termination process * Work with vendors and run diagnostic programs to resolve problems * Document processes and solutions in the IT knowledge base * Maintain accurate New hire, Transfer and Termination hardware tasks with attention to detail * Maintain Asset Lists and documentation accurately * Other duties as assigned Qualifications What our team expects from you? * High school diploma required * Working knowledge of hardware provisioning and support required * Experience in solving customer issues required * Knowledge of Active Directory Users and Computers preferred * System Center Configuration Manager (SCCM) preferred * Knowledge of Microsoft tools such as email, Teams and SharePoint preferred * Participate in, adhere to, and support compliance program objectives * The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? * Top of the industry benefits for Health, Dental, and Vision insurance * 20 days paid time off * 4 weeks paid parental leave * 9 paid holidays * 401K company match of up to 5% - No vesting requirement * Adoption Assistance Program * Flexible Spending Account * Educational Assistance Plan and Professional Membership assistance * Referral Bonus Program - up to $750! #LI-Onsite Location : Address 1025 West Navitus Dr. Location : City Appleton Location : State/Province WI Location : Postal Code 54913 Location : Country US

Candidate is responsible for assisting in the creation and support of IT Solutions that enable Anchor Coupling success. Major Job Duties and Responsibilities: Working directly on application \/ technical problem identification and resolution, including off\-shift and weekend support functions. Participating in integrated testing and user acceptance of application or infrastructure components. Working with vendors on the integration of purchased application(s) and\/or infrastructure. Designing and implementing processes, or process improvements, to aid in development and support. • Set up user accounts for system access, Windows domain, lotus notes, etc. • Maintain server backup for data integrity and data restoration • Maintain file, print, and application servers including CITRIX terminal servers • Set up new users for the PBX\/Phone System, account access new numbers • Maintain audix message system, user database, backup and restores. Set up new users. • Position manages the completion of their own work assignments and coordinates work with others. Communication and customer service focus are necessary. Ability to listen to others is important to the position. •Set up user accounts for system access, Windows domain, lotus notes, etc. •Maintain server backup for data integrity and data restoration • Maintain file, print, and application servers including CITRIX terminal servers • Set up new users for the PBX\/Phone System, account access new numbers • Maintain audix message system, user database, backup and restores. Set up new users. Position manages the completion of their own work assignments and coordinates work with others. Communication and customer service focus are necessary. Ability to listen to others is important to the position. *Will possibly receive phone calls at night. Typical Day Working with office and factory workers setting up computers, trouble shooting, setting up software and setting up new users. Will not be sitting at a desk but will move to wherever the need is. If the need arises, may be required to work off shift hours (on a call in basis) Education Requirement Highschool or GED minimum. IT related degree desired. In lieu of degree, would prefer some sort of certification. Technical Skills Required 3 years experience required. Microsoft Office required. AutoCAD desired. Familiarity with Mach 1 desired. Soft Skills Required •Focus on safety and quality •Strong interpersonal and communication skills •Ability to coordinate multiple efforts at once •Peer leadership •Self\-starter\/bias for action •Ability to prioritize rapidly and be decisive Job Types: Full\-time, Contract Requirements Education\/Experience: Computer\-related or Engineering\-related four year College or University Degree (or equivalent) desired. Three years relevant experience required. Progressively responsible IT job\-related experiences. Skills and Competencies: Knowledge of the latest technology in programming languages, computing hardware and software and current development processes and tools. Ability to work both independently and with a cooperative team on complex projects that may span multiple infrastructure components or applications. "}}],"is Mobile":true,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"710919775","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Work Experience","uitype":2,"value":"3yrs"},{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Salary","uitype":1,"value":"$20\/hr"},{"field Label":"City","uitype":1,"value":"Menominee MI"},{"field Label":"State\/Province","uitype":1,"value":"Michigan"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"49858"}],"header Name":"IT Help Desk Support","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00296001","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********02761022","FontSize":"12","google IndexUrl":"https:\/\/dsmhconsulting.zohorecruit.com\/recruit\/ViewJob.na?digest=4YgblKrtveZqfvkHlO2IW1oLq3HjzNxXr69eIFmaN24\-&embedsource=Google","location":"Menominee MI","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:With a ‘One Team' mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Managing Customer Satisfaction and representing the brand Effectively perform all aspects of the production processes Regular Vehicle and equipment maintenance and organization Working with your direct supervisor to ensure team is unified and efficient Following all uniform and policy guidelines in line with the Brand Identity Guide Always leaving jobsites with a clean and orderly appearance Developing production expertise through providing services Maintaining cleanliness of products and equipment to the highest standard Ensure clear communication with office staff, immediate supervisor and fellow technicians Qualifications: Willingness for continued learning and growth Attention to details in organization, cleanliness and care for facility, assets and equipment Aptitude with record keeping, recording information and communicating ‘the message' Awareness and respect for safety, using care are caution with teammates and customers Strength with multitasking and handling deadlines Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Job DescriptionDescription: NOTE: This position will work around the Neenah/Waupaca/New Holstein locations. The first three months will require working 3 days/week in Waukesha during the onboarding process. The IT Support Technician is responsible for the day-to-day continuity, security, and support of all computer-based systems, hardware, and software within the various business units. This role is responsible for timely responses to support requests generated by all internal customers and approved external partners/vendors. Additionally, this role will participate in long-term project planning and recommend software and hardware changes when necessary to best augment the current and future goals of the individual business units within Flight For Life and support our community mission. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · First-line support via phone/portal/email; triage and resolve common issues, document in tickets, and escalate per Service Level Agreements · Deploy and maintain endpoints/peripherals (imaging, Intune enrollment, updates, basic security tasks) · Support Microsoft 365 (Outlook/Exchange Online, Teams, OneDrive/SharePoint access and basics) · Manage routine identity tasks (provision/deprovision, groups/licensing, Multi-Factor Authentication resets) following verification and least-privilege methodology · Perform basic site support (connectivity checks, cabling, printers/labelers, VoIP handsets); hand off infrastructure issues as needed · Create/update knowledge articles and provide quick user coaching to reduce repeat incidents · Assist with inventory, device lifecycle, RMAs, and planned changes or site upgrades as assigned · Follow HIPAA and security policies; report suspected incidents based on defined policies Provide on-site support across all bases of operation as directed PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to manipulate objects, tools, or controls; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with the assistance of others. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This includes a highly regulated, climate-controlled, low-to-moderate noise environment. EQUAL EMPLOYMENT OPPORTUNITY All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Requirements: EDUCATION, EXPERIENCE, AND QUALIFICATIONS Required: · Associate's Degree or an equivalent mix of education and certifications (e.g., CompTIA A+), and demonstrable experience. · 2+ years of experience with hands-on IT support. · Experience installing / configuring PCs, basic networking, and common business applications. · Familiarity with Active Directory and Microsoft 365, related applications, and basic identity tasks (account setup, MFA resets, etc.). · Valid driver's license with expected regular travel between bases as scheduled. · Provides responsive, empathetic customer service; communicates clearly in speech and writing; produces accurate, reusable documentation. · Troubleshoots methodically, prioritizes effectively, and applies critical thinking to resolve issues; escalates promptly with full context when required. · Collaborates well under pressure and supports safety-critical operations with a calm, disciplined, safety-first approach. Preferred: · Microsoft, Cisco, CompTIA A+, Network+, and/or Security+ certifications a plus. · Experience supporting healthcare and/or aviation; or other regulated environments.