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Technical support technician jobs in Hemet, CA

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  • Desktop Support Specialist

    Softworld, a Kelly Company 4.3company rating

    Technical support technician job in Encinitas, CA

    Location: 100% Onsite - Based out of the IT main office in Encinitas, CA, with work performed at hospitals and clinics throughout the city Shift: 11:00 AM - 7:00 PM, includes one weekend shift The IS Support Technician provides hands-on desktop and technical support within a healthcare enterprise environment. This role is customer-facing and requires strong communication skills, technical troubleshooting expertise, and the ability to work independently with minimal supervision. The technician will support hardware refresh initiatives and day-to-day desktop support across multiple hospital and clinic locations. Key Responsibilities Install, configure, and support Windows 7 and Windows 10 systems Perform PC and hardware refreshes, including imaging and deployment Troubleshoot desktop hardware and software issues Configure and support printers and peripheral devices (scanners, credit card readers, signature pads) Utilize PXE boot processes and assist with system deployments Provide excellent customer service while supporting medical professionals in a fast-paced environment Support basic networking and telecom-related issues Assist with SCCM-related tasks (imaging, deployments, updates) Document issues, resolutions, and asset information as required Travel between hospital and clinic sites as assigned, typically remaining at one site for several months at a time Required Skills & Experience 1-2+ years of experience installing and configuring Windows 7 & Windows 10 Proven PC/hardware refresh experience Strong desktop troubleshooting skills Experience with PXE boot Hands-on experience configuring printers and peripherals Excellent customer service and communication skills (required) Basic understanding of networking and telecom concepts SCCM experience is a strong plus Preferred / “Home Run” Skills Experience working in a healthcare environment Background supporting users in a large enterprise environment Ability to work independently with minimal hand-holding.
    $50k-71k yearly est. 4d ago
  • Client Services Technician I

    Chapman University Careers 4.3company rating

    Technical support technician job in Irvine, CA

    Under general supervision, and working independently or collaboratively, this role provides first-level technical support to faculty, staff, and students on-site on the Orange campus. Support is delivered through phone, email, and in-person interactions within a call center environment. The position requires a solid understanding of IT principles, practices, and procedures to effectively resolve issues. Key responsibilities include diagnosing problems, guiding users through solutions, managing Service Desk tickets, and performing basic administrative tasks, such as password resets. The position is also responsible for installing and maintaining equipment and contributing to the organization's knowledge base. Responsibilities Provide first-level support for university constituents and partners in a call center environment. Respond to customer requests via phone, email, chat, and walk-up. Assist end users by performing question/problem assessment and guiding users through step-by-step solutions. Deliver accurate, creative solutions to restore productivity quickly. Open, track, and close service requests, as well as manage the classification, assignment, and completion of requests. Escalate issues promptly to ensure all SLAs are met. Maintain up-to-date knowledge of supported environments, tools, and policies. Contribute to and maintain a robust knowledge base for problem resolution. Manage Service Desk tickets by documenting and routing appropriately. Provide user administration and application support for supported systems. Document all interactions in the Jira ticketing system. Make satisfaction end-user callbacks where appropriate on resolved incidents. Required Qualifications At least two years of demonstrated experience in a technical support or call center position. At least two years of demonstrated experience utilizing Azure/Entra/AD and related account management tools. At least two years of demonstrated experience providing personal computer repair and configuration. Excellent oral and written communication skills with the ability to translate technical terms into non-technical terms. Highly professional attitude with an emphasis on customer service. Maintain confidentiality and security of sensitive customer data. Technical troubleshooting skills, analytical reasoning, and determining when to escalate issues appropriately. Clearly listen/read and interpret customers' needs. Ability to carry out duties and responsibilities on time. Ability to work equally effectively as an individual and part of a team. Ability to formulate and communicate logical and sound conclusions and recommendations. Excellent telephone communication skills Ability to prioritize duties when faced with interruptions, distractions, and a fluctuating workload. Excellent interpersonal skills with a diverse group of individuals at all organizational levels. Understanding of local area networking and TCP /IP technologies, Ethernet, and wireless networking principles and connectivity A+ Certification
    $95k-137k yearly est. 16d ago
  • Help Desk Support - Level 1 (Carlsbad) 40824

    Noesis Group

    Technical support technician job in Carlsbad, CA

    Looking for a new opportunity with amazing benefits? Come work for the best. Noesis Group, Inc. provides IT/IS consulting services to the business, educational and pharmaceutical communities of San Diego and Orange Counties. We offer comprehensive project management, business analysis, and support services covering networks, systems, applications, and more. Our mission is to generate loyal, satisfied, and long-term clients. Our ongoing success in accomplishing this goal has been attributed to the character and caliber of the professionals that comprise the Noesis team. Each member is dedicated, highly skilled, experienced, courteous, reliable, and respectful. Would you like to be part of our growing professional team? We offer an exceptional work environment, great benefits and many opportunities for professional growth. Some of our benefits include: fully paid medical and dental, matching 401K plan, and a generous Paid Time Off (PTO) plan up to four weeks commensurate with seniority. Noesis offers a $5000.00 annual training budget for employees who wish to further their education in Information Technology. We are currently seeking a highly motivated, full time Helps Desk Support-L1 to provide outstanding customer service to our clients. JOB DESCRIPTION Under the direct supervision of the Client Support Manager, the Helps Desk Support-L1 will provide on-site technical support for our Noesis client. The Helps Desk Support-L1 must be able to quickly and professionally identify, research, and resolve a wide range of issues relating to technology and computing systems. The Helps Desk Support-L1 will serve as a “first point of contact” for end-user technical support needs. This is a full-time position with a regular schedule of 40 hours per week. The Helps Desk Support-L1 must embrace the entrepreneurial spirit of our small, growing organization and possess high levels of self-initiative, accountability, and flexibility, coupled with a professional and strong work ethic. SKILLS / REQUIREMENTS Because we only hire the best candidates, you must have the following skills and education to be considered: Broad based hardware and software support experience Able to build and maintain supportive relationships within the organization Highly accurate, organized and detail-oriented Excellent customer service skills Exceptional oral and written communications skills Excellent technical writing and documentation skills Above-average analytical and deductive reasoning skills Ability to learn new technologies quickly and easily Work efficiently and reliably in unsupervised and varying environments Maintain calm and professional composure in stressful environments Demonstrated track record of offering excellent customer service over the phone Possess working knowledge of all of Microsoft's operating systems Willing to handle support both over the phone and on-site locations to support clients desktop needs Have a strong working knowledge of all of the components in Microsoft's Office suite Able to quickly and efficiently diagnose and resolve problems with both PC and MAC Prefer one or more current Information Technology certifications Prefer a 4-Year college degree (Bachelor's or above) or equivalent experience 2+ years of highly relevant, extensive, hands-on experience Must have a current CA drivers license Please submit your electronic resume and a personalized cover letter to ******************************* Please do not contact the hiring company directly. Principals only; recruiters, please don't contact this job poster.
    $45k-78k yearly est. 60d+ ago
  • Technology Support Sr Specialist - Test Analyst

    JPMC

    Technical support technician job in Irvine, CA

    Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist in JPMorgan Healthcare Payments, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. You are responsible for analyzing project and business requirements, defining test approach and executing end-to-end test cases. Job responsibilities Design, develop, execute, and maintain test plans and test cases for frontend and backend solutions Participate in complete software development life cycle including analysis, design, test execution, test automation, and operational rollout Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills Formal training or certification on software engineering and testing concepts 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Experience with Selenium WebDriver, JavaScript, HTML, Rest API, SQL and related testing tools Practical knowledge of programming in C# Exposure to AWS cloud technologies Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis
    $46k-79k yearly est. Auto-Apply 60d+ ago
  • EUC Service Desk I - Lab

    Ambry Genetics 4.7company rating

    Technical support technician job in Aliso Viejo, CA

    Compensation: $20.00 - $24.00 per hour. You are eligible for a Short-Term Incentive Plan with the target at 3% of your annual earnings; terms and conditions apply. End User Computing Service Desk I - Lab On-site in Aliso Viejo, CA Monday through Friday - 1:30 PM to 10:00 PM PST The End User Computing Service Desk I - Lab is the initial point of contact for end user technology support. This role provides prompt and professional assistance in troubleshooting and resolving technical issues related to hardware, software, and services throughout our lab. Essential Functions Respond to service requests and incidents reported via phone, email, or ticketing system in a timely and courteous manner Provide troubleshooting and resolution for standard technical issues related to endpoints, access management, voice services, printing, and enterprise applications Set up, Manage, and maintain computer equipment, mobile equipment, and software, including: Installing, configuring, and maintaining Windows and Apple operating systems through the companies imaging, patching, and deployment applications Ensuring compliance with organizational policies and procedures Manage incoming and outgoing inventory of IT equipment Escalate issues to higher level support tiers in a timely manner Maintain accurate records of service requests and resolutions in the ticketing system Develop and maintain knowledge base articles and documentation for internal and end-user reference Participate in training and knowledge sharing activities to enhance technical skills Manage O365 Admin Center Helpdesk and People administration Access management through OKTA, Active Directory, and O365 Assist with testing new technologies and processes Work on delegated project tasks as assigned to ensure timely and successful completion Other duties as assigned Qualifications High school diploma or equivalent CompTIA A+ or similar certification or experience Basic understanding of computer hardware, software, and networking concepts Ability to follow established procedures and troubleshooting methodologies Strong problem solving and analytical skills Excellent communication and customer service skills 1+ years of relevant experience #LI-SS1 #LI-ONSITE About Us: Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster. At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community. At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Our outstanding benefits program includes 401k, medical, dental, vision, FSA, paid sick leave and generous paid time off (PTO) program. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment. The Company believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with local laws such as Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. For the purpose of the above job description, “Essential Functions” are “Material Job Duties”. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race (and traits historically associated with race, including, but not limited to hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, sex, sexual orientation, gender identity, gender expression (including transgender status), national origin, ancestry, age, marital status or protected veteran status and will not be discriminated against on the basis of disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you have a disability or special need that requires accommodation, please contact us at ******************** Ambry does not accept unsolicited resumes from individual recruiters, third party recruiting agencies, outside recruiters or firms without an executed contract in place. We are not responsible for any fees related to resumes that are unsolicited or are received by Ambry. Such resumes will be deemed the sole property of Ambry and will be processed accordingly. PRIVACY NOTICES To review Ambry's Privacy Notice, Click here: ********************************************* To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here: California Privacy Notice | UKG
    $20-24 hourly 60d+ ago
  • IT Support Services I - Help Desk

    Courser

    Technical support technician job in Riverside, CA

    Job DescriptionIT Support Engineer We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently. Key Responsibilities: Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs. Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers. Install, configure, and update operating systems, software, and hardware for new and existing users. Manage user accounts, including setting up new accounts, handling password resets, and managing permissions. Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues. Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference. Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions. Collaborate with other IT team members and escalate complex issues to senior engineers as needed. Support IT projects such as system upgrades, software deployments, and network expansions. Ensure security measures are followed to protect the integrity of data and systems. Key Qualifications: +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices High School diploma or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Experience with cloud platforms like AWS, Azure, or Google Workspace. Knowledge of ITIL practices and IT service management. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR eKpvJIKm99
    $46k-79k yearly est. 5d ago
  • Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services

    Csusm Recruitment

    Technical support technician job in San Marcos, CA

    Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
    $4.6k-6.7k monthly Easy Apply 29d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Technical support technician job in Riverside, CA

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $37k-50k yearly est. 8d ago
  • IT Support Specialist

    Shipmonk 4.2company rating

    Technical support technician job in San Bernardino, CA

    ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. We are seeking a dependable and well-rounded IT Support Specialist to support both office and warehouse technology operations. This role is hands-on and requires a strong understanding of end-user support, device management, and day-to-day IT operations across multiple systems. The ideal candidate will have prior experience working in a mixed environment of warehouse and corporate users and be comfortable managing a broad set of tools and platforms. What you'll do: Provide technical support for corporate and warehouse employees across hardware, software, and network-related issues. Support daily use and troubleshooting of Zoom, Slack, Asana, G-Suite (apps & admin), and Microsoft Admin tools. Manage device inventory and lifecycle using Asset Panda, Miradore, Mosyle, and SimpleMDM. Support user access and identity management through Okta. Provide basic support and troubleshooting for physical security systems including Avigilon and Unifi. Maintain accurate documentation of IT assets, configurations, and support procedures. Collaborate with remote teams to ensure timely resolution of issues and support requests. Assist in onboarding and offboarding processes, including device setup and account provisioning. Work closely with the IT team to escalate and resolve complex technical problems. What you'll need: 2-4 years of IT support experience in a mixed warehouse and corporate environment. Strong understanding of G-Suite (including Admin Console), Microsoft admin tools, and Slack/Zoom. Experience with MDM platforms such as Miradore, Mosyle, or SimpleMDM. Familiarity with asset tracking tools (e.g., Asset Panda) and identity management systems (e.g., Okta). Excellent troubleshooting, communication, and organizational skills. Ability to work independently on-site and prioritize support tasks effectively. We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $45k-85k yearly est. Auto-Apply 60d+ ago
  • Technical Support Analyst II

    J.R. Filanc Construction Company, Inc. 3.9company rating

    Technical support technician job in Escondido, CA

    Installs, modifies and makes repairs to computer hardware and software systems and provides second level technical assistance to system users. Essential Duties and Responsibilities include the following; however, other duties may be assigned. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Maintains and deploys computer images and application packages. * Configures, deploys, and maintains virtual desktop computers. * Manages inventory control of IT equipment and supplies. * Upgrades computer hardware and software components. * Configures and installs project site/office IT equipment. * Remains abreast of changes in user and system software and hardware requirements. * Provides second level end-user support. * Configures, and deploys corporate mobile devices. * Administers corporate mobile phones services. * Troubleshoots minor network issues. * Consults with outside service provider when problems cannot be resolved internally. Management Responsibilities None. Additional Duties and Responsibilities * Supports and adheres to the matrix organization format. * Models and reinforces safety as a top priority of the organization. Always wears a hard hat and other appropriate personal protective equipment in the field. * Practices the AQM philosophy of continuous improvement. * Meets schedules and deadlines, adheres to policies and procedures and maintains a good attendance/tardiness record. * Ensures client satisfaction, both internally and externally, through positive, pleasant, professional and efficient handling of issues. * Exercises good interpersonal skills by gladly assisting others to accomplish work of the organization, even if it is outside the scope of regular duties. * Performs other duties as assigned by the Supervisor. Education, Experience, and Skills Two-year degree/certificate from a college or technical school; and three years related experience and/or training; or equivalent combination of education and experience. Technical and Mental Skills * Reads, analyzes and interprets documents such as safety rules, operating and maintenance instructions and procedure manuals. * Writes routine reports and correspondence. * Speaks effectively before groups of customers or employees of organization. * Defines problems, collects data, establishes facts and draws valid conclusions. * Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. * Interprets a variety of instructions furnished in written, oral, diagram or schedule form. * Organizes and manages time, duties and activities efficiently. Certificates, Licenses, Registrations None required. Physical Demands are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and stand; walk; use hands to finger, handle or feel; reach with hands and arms; and hear and speak. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment The office provides a safe and healthy work environment, is adequately heated and cooled, is free from exposure and extreme conditions, has appropriate lighting and office furnishings, and is smoke-free and drug-free. While performing the duties of this position, the employee is normally exposed to a standard office environment. While performing the duties of this position in the fabrication shop, warehouse, maintenance shop or at a project site, the employee could be regularly exposed to any number of the following, including, but not limited to: moving mechanical parts; moving machinery; close tight quarters; rough and sloped terrain; fumes or airborne particles; drilling and blasting activities; welding activities; toxic or caustic chemicals; the potential of falling rock; and outside weather conditions. The employee may be occasionally exposed to risk of electrical shock and vibration. The noise level in this work environment is generally loud. Equal Opportunity Employer, including disabled and veterans. View Company Information To see other positions, click here.
    $45k-78k yearly est. 60d+ ago
  • Information Technology

    Vp 3.9company rating

    Technical support technician job in Oceanside, CA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $62k-111k yearly est. Auto-Apply 42d ago
  • Level 0 Help Desk Technician

    Onsite Computing

    Technical support technician job in Corona, CA

    Salary: 18-20 About Us:Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment. Job Description: We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working alongside experienced professionals in a dynamic and fast-paced environment. Key Responsibilities: Assist with basic troubleshooting and support for hardware and software issues. Perform routine maintenance and updates on client systems. Help set up and configure new hardware and software for clients. Provide support for network connectivity issues. Document and track support requests and resolutions in our ticketing system. Assist with inventory management and tracking of IT assets. Collaborate with team members to ensure timely and effective resolution of client issues. Participate in training sessions and workshops to enhance technical skills. Qualifications: Currently pursuing a degree or certifications in Information Technology, Computer Science, or a related field. Basic understanding of computer hardware, software, and networking concepts. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team. Eagerness to learn and adapt to new technologies and processes. What We Offer: Hands-on experience in a professional IT environment. Mentorship and guidance from experienced IT professionals. Opportunity to develop technical skills and gain industry knowledge. Flexible working hours to accommodate academic commitments. Professional growth opportunities and certifications. Competitive salary based on experience Cell Phone reimbursement Health, dental, and vision insurance Paid time off and holidays Collaborative work environment
    $46k-79k yearly est. 7d ago
  • Technology Support SR Specialist - Test Analyst II

    Jpmorgan Chase 4.8company rating

    Technical support technician job in Irvine, CA

    Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist in JPMorgan Healthcare Payments, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. You are responsible for analyzing project and business requirements, defining test approach and executing end-to-end test cases. **Job responsibilities** + Design, develop, execute, and maintain test plans and test cases for frontend and backend solutions + Participate in complete software development life cycle including analysis, design, test execution, test automation, and operational rollout + Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures + Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction + Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise + Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering and testing concepts + 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks + Experience with live chat, incident/service request management, and runbooks for system issue resolution + Baseline knowledge of operational management and excellence + Proven ability to balance tasks while documenting outcomes **Preferred qualifications, capabilities, and skills** + Experience with Selenium WebDriver, JavaScript, HTML, Rest API, SQL and related testing tools + Practical knowledge of programming in C# + Exposure to AWS cloud technologies + Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems + Ability to document issues, procedures, and root cause analysis JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Irvine,CA $36.00 - $55.00 / hour
    $36-55 hourly 52d ago
  • Technical Support Specialist

    Sayres Defense

    Technical support technician job in San Clemente, CA

    Job Description Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems. Responsibilities: Analyze operational and training data to assess performance and identify improvements. Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff. Develop instructional materials and deliver presentations to large, diverse audiences. Operate computer-based systems for simulation, analysis, and reporting. Apply knowledge of Navy operational and administrative directives and procedures. Qualifications: Bachelor's degree preferred. 3 to 5 years of relevant experience required. Strong analytical, communication, and presentation skills. Familiarity with Navy systems, tactics, and operational environments. Secret Clearance required with ability to obtain TS/SCI Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors. The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj Job Posted by ApplicantPro
    $45k-78k yearly est. 3d ago
  • Technical Support Specialist

    Joint Research and Development, LLC

    Technical support technician job in San Clemente, CA

    Job Description JRAD is seeking candidates for Technical Support Specialists who are responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems. Roles/Responsibilities: Analyze operational and training data to assess performance and identify areas for improvement. Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff. Develop instructional materials and deliver presentations to large, diverse audiences. Operate computer-based systems for simulation, analysis, and reporting. Apply knowledge of Navy operational and administrative directives and procedures. Required Skills and Education: Bachelor's degree preferred. 3 to 5 years of relevant experience required. Strong analytical, communication, and presentation skills. Familiarity with Navy systems, tactics, and operational environments. Security Clearance: Secret with the ability to obtain TS When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: Health Insurance Dental Insurance Vision Insurance Life & Accidental Death and Dismemberment Insurance Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care Disability Insurance 401K Plan Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
    $45k-78k yearly est. 29d ago
  • IT/Help Desk Support

    Southwest Material Handling 3.9company rating

    Technical support technician job in Mira Loma, CA

    Job Details Mira Loma Headquarters - Mira Loma, CA Full Time 2 Year Degree $25.00 - $32.00 Hourly Information TechnologyDescription IT/Help Desk Support Title: IT Support Admin Job Type: Hourly Non Exempt Department: Information Technology Location: Mira Loma, CA Supervisor: IT Manager SUMMARY As the IT/Help Desk Support Admin associate you will be responsible for providing support and guidance to users experiencing technical issues related to computer hardware, software and peripherals. Responsibilities: The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion. Monitor and respond to incoming requests related to IT issues in a timely manner Maintain computer systems and act as support if any system goes down including trouble shooting, diagnosing and resolving the issue Responsible for maintaining PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc) in good working condition Maintain user PCs, including upgrades and configuration as needed Assist with onboarding of new users by setting up workstations and configuring equipment based on internal customer needs Keep inventory of all equipment, software, and license users Install, configure, and upgrade PC software as needed Provide reporting of information as requested within the organization Qualifications Education/Additional Requirements: The ideal candidate will have a demonstrated passion for customer service, strong organizational skills and a desire for continued growth within the role. Must be dependable and reliable in addition to: 2+ years of experience in a support role for IT or an Associates degree required; Bachelor's degree in Computer Science, Business Administration, or related field preferred Proficiency with Microsoft Office 365 and Microsoft SharePoint Networking - working knowledge of WAN and LAN to address network connectivity issues Windows Server knowledge Active Directory knowledge Vonage Phone System (preferred) Cybersecurity best practice Demonstrated ability to multi task and prioritize effectively Strong analytical skills, attention to detail and ability to problem solve Strong organizational skills and the ability to be resourceful Excellent communication skills (written and oral) with the ability to explain technical information in understandable language to nontechnical staff members Ability to work in a fast paced environment Excellent customer service skills We value our Associates and offer competitive wages with great benefits such as: Medical, dental and vision insurance Short and long term disability coverage (employer sponsored) Basic Life insurance (employer sponsored) Voluntary Life insurance Flexible spending accounts 401k with a company match of 50% of your contribution (up to 6% of your current salary) Career development opportunities And much, much more! Wage range DOE: $25 to $32
    $25-32 hourly 60d+ ago
  • IT Technician

    Applus Idiada

    Technical support technician job in Corona, CA

    Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies. At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us. If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies. Job Description What You'll Do: Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved. Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved. Provide documentation both of progress during issue resolution and of solutions which resolve the issue. Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices) Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit Qualifications What You'll Bring: The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software. Experience within an international corporation is highly valuable, but not mandatory. Vocational training in Computer Engineering. Excellent communication skills. Highly motivated with strong work ethic. Experience using and administrating Windows / Linux environments. Experience managing TCP/IP LAN. ITIL v3 Foundation is an asset. Desirable skills: Degree in Computer Science or similar Fluent in Spanish and English What can we offer you? Join a young dynamic and growing team. Work in an agile environment Work on a huge, and ever expanding, globally distributed system Be part of a large growing international organization Continuous training and career growth Additional Information APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Job Functions: Must be physically able to support technical needs in office Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed Job Type: We can offer a full-time or part-time position Benefits for a Full-time position: Health Insurance (100% Premium costs paid by Company) Voluntary Dental insurance Voluntary Life insurance Voluntary Vision Insurance Paid time off Simple IRA Plan (3% Company Match) Schedule: Hybrid position Monday to Friday Occasional Saturday APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
    $50k-95k yearly est. 24d ago
  • IT Technician

    DAP Health 4.0company rating

    Technical support technician job in Palm Springs, CA

    At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The IT Technician's role is to support and maintain in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal performance. This person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Supervisory Responsibilities: None Essential Duties/Responsibilities Identify and deliver required hardware service levels according to company policies Provide training and support to end users and staff on software and equipment operation and other issues Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products Perform on-site analysis, diagnosis, and resolution of hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed Receive and respond to incoming calls, pages, and/or e-mails regarding incidents and service requests Develop and maintain an inventory of all computers, monitors, keyboards, hard drives, printers, scanners, and other equipment using an asset tracking system Document incidents, problems, and service delivery (hardware failure, repair, installation, and removal) using a helpdesk system in alignment with ITIL guidelines If necessary, align with third-party support and equipment vendors Recommend, schedule, and perform hardware maintenance, hardware and peripheral equipment improvements, upgrades, and repairs Perform other duties as assigned Required Skills/Abilities * Effective interpersonal skills and relationship-building skills * Strong written and oral communication skills * Ability to present ideas in user-friendly language * Understanding of the organization's goals and objectives * Self-motivated and directed * Keen attention to detail * Analytical and problem-solving abilities * Able to prioritize and execute tasks in a high-pressure environment * Experience working in a team-oriented, collaborative environment * Strong customer-service orientation Education and Experience * At least two years' experience in the IT field or equivalent education Working Conditions/Physical Requirements * This position is on-site * Able to lift/move up to 40 pounds, move from place to place, and stand for long periods of time * Requires current and valid driver's license and current personal auto insurance * Able to travel to DAP Health locations throughout San Diego and Riverside
    $48k-75k yearly est. 11d ago
  • Technology Support Specialist I

    San Bernardino Community College District 4.0company rating

    Technical support technician job in San Bernardino, CA

    Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class. SUMMARY DESCRIPTION Performs a variety of basic technical support duties in the operation and maintenance of computer network hardware and software systems in support of administrative and instructional users in assigned department(s). DISTINGUISHING CHARACTERISTICS The Technology Support Specialist I classification is distinguished from the Technology Support Technician classification in that this classification provides 2nd level end user support and troubleshoots basic network systems and software in coordination with higher-level staff. SUPERVISION RECEIVED AND EXERCISED Receives general direction from appropriate supervisor; checks with supervisor or higher-level staff regarding non-routine assignments. May provide technical and functional direction to assigned student workers. REPRESENTATIVE DUTIES The following duties are typical for this classification. * Installs, configures, troubleshoots, and maintains software, hardware, computer labs, and classroom hardware; troubleshoots, repairs, and maintains computers, printers, projectors, phones, other peripherals and their related software and accessories. * Documents, equipment inventories, software inventories, and repairs. * Provides end user support in the deployment of server-based data storage and records; trains end users on procedure for access and security of data storage. * Assist higher level staff to develop solutions for office and lab technology; Assists with vendors, District, and college personnel to develop and implement security standards. * Provides recommendations to the departmental manager concerning enhancements to the hardware and software inventory. * Provides training to end users on the proper use of technology equipment and information security. * Performs software updates and upgrades to computer systems and classroom software. * May assist the departmental manager with the technology budget for computer equipment software acquisitions and support; requests quotes and orders from vendors for equipment and software. * Assists administrators and staff with a variety of technical issues. * Collaborates with District and college personnel in the implementation of system configurations and software. * Participates in the development, documentation, and implementation of technology service management practices; works to develop standards and procedures for the implementation and support of hardware and software. * Refers more complicated issues to the higher-level staff; works collaboratively and, in a training capacity, assists higher-level staff to complete projects and tasks. * May provide guidance, training, and instruction to lower-level technology staff. * Stays current on relevant technology changes. * Performs other duties related to the primary duties. The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. CORE COMPETENCIES: Mathematical Facility * Performs operations involving counting, adding, subtracting, multiplication and division * Follow multi-step computational procedures and apply formulas * Apply basic algebraic or geometric reasoning and problem solving * Recognize approaches and algorithms for finding real world computational solutions * Computes and interprets descriptive statistics Critical Thinking * Analytically and logically evaluates information to resolve problems * Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it * May detect ambiguous, incomplete, or conflicting information or instructions Attention to Detail * Focusing on the details of work content * Shows care and thoroughness in adhering to process and procedures that assure quality * Applies knowledge and skill in recognizing and evaluating details of work * Applies skilled final touches on products Analyzing and Interpreting Data * Apply sorting, coding and categorizing rules * Analyze data * Read reports * Draw meaning and conclusions from quantitative and/or qualitative data Professional Integrity and Ethics * Follows a clear-cut set of rules * Understands practical necessity of rules and ethical guidelines * Shows consistency in behavior and judgement over a long term and varied situations Legal and Regulatory Navigation * Understanding, interpreting, and ensuring compliance with laws and regulations * Locates, understands, or provides factual regulator information * Works within the bounds and limits of what is permissible Using Technology * Working with electronic hardware and software applications * Using basic features and functions of software and hardware * Experiments and finds novel uses for standard features and functions * Adds, improves, modifies, or develops features and functionality Adaptability * Responding positively to change and modifying behavior as the situation requires * Accept and adjust to changes and the unfamiliar Innovation * Imagining and devising new and better ways of doing things * Fix what is broken; find solutions and fixes with resources at hand * Finds new approaches to performing familiar tasks * Create and invent new ideas; envision the unexpected, unexplored, untried Listening * Comprehend and verbal instructions and orally presented information * Recalls or retrieves key points in a conversation * Listen actively by rephrasing others' input cogently and accurately Professional and Technical Expertise * Applying technical subject matter to the job * Knows the rudimentary concepts of performing the essential technical operations * Possess recognized expertise outside of the organization Self-Management * Follows through on instructions and assignments * Self-directed and self- monitored in commitments and accomplishments * Redefines or reprioritizes activities within scope of responsibility Valuing Diversity * Shows acceptance of individual differences * Welcomes input and inclusion of others who may be different from oneself * Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination Lead, Advanced or Senior Level Positions Education/Training: * An Associate's degree with major course work in computer science or a related field. Experience: * Two (2) years of experience providing end user support consisting of responsibility for hardware, software, application support, and user training. Equivalency Provision: In the absence of an Associate's degree with major course work in computer science or a related field, the equivalent to completion of high school and four (4) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying. Desired Experience: * At least one year of experience imaging computers in an enterprise or large-scale environment, * Demonstrated experience performing end-user technical support for a minimum of one year, providing hands-on assistance with hardware, software, account access, and troubleshooting. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily indoors with travel to various locations to provide user support and attend meetings. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to travel to various sites throughout the day; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. The person selected for hire will be required to complete the following pre-employment requirements: * Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate. * Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement) * Tuberculosis (TB) risk assessment * Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies. Forecasted Recruitment Timeline (please note that delays may cause adjustments to this timeline): FORECASTED RECRUITMENT TIMELINE Internal HR Screening: 1/16/26-1/23/26 Testing: 1/26/26-2/6/26 1st Level Interviews: 2/16/26-2/20/26 2nd Level Interviews: 2/23/26-2/27/26 Board Date: 4/9/26 Projected Hire Date: 4/13/26
    $32k-46k yearly est. 5d ago
  • Network support

    Global Channel Management

    Technical support technician job in Irvine, CA

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Network Support with PeopleSoft familiarity, purchasing . Network support requires: Minimum Associates degree preferred- Knowledge of PeopleSoft (Purchasing System) i.e., creation of purchase orders a big plus- Proficient in Microsoft Office Suite (Excel, Access, Word)- Strong Excel skills (formulas, vlookup, pivot tables, macros)- Experience with GSuite (Google Mail, Docs, Sheets, Slides) preferred - Minimum of 2-3 years relevant experience, preferably within a Wireless Network organization.- Network support duties: Support network engineers in all purchasing related functions for the purpose of meeting the regions monthly and annual spend and commitment goals- Create and or amend hundreds of PO?s monthly and actively monitor outstanding lines for the life of the PO Additional Information $24/hr 6 months
    $24 hourly 11h ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Hemet, CA?

The average technical support technician in Hemet, CA earns between $31,000 and $81,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Hemet, CA

$50,000
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