Network System Administrator
Technical support technician job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Biomedical Specialist - Applied Genomics, Computation & Translational Core
Technical support technician job in Beverly Hills, CA
The Applied Genomics, Computation & Translational Core is looking for a Biomedical Specialist to join the team!
The Cedars-Sinai Applied Genomics, Computation, and Translational Core (AGCT Core) is a fully equipped, state-of-the-art genomics facility offering data generation and interpretation for basic science and translational research in next-generation sequencing technologies, including single cell omics, spatial transcriptomics, and bulk cell omics. We specialize in single cell omics and spatial transcriptomics via the 10x Genomics, Parse Biosciences, Mission Bio, and NanoString platforms. Our R&D team offers sample preparation for single cell assays, such as nuclei isolation from frozen tissue or single cell isolation from fresh tissue dissociation. The AGCT Core also offers comprehensive services for standard bulk cell sequencing in genomics, transcriptomics, epigenomics, and metagenomics. To learn more please visit Applied Genomics, Computation & Translational Core | Cedars-Sinai.
Are you ready to be a part of breakthrough research?
The Genomics Core Biomedical Specialist is responsible for carrying out wet lab procedures involving DNA/RNA isolation from various sources such as cells, tissue, FFPE curls and scrapes, and blood. In addition, they possess expertise in the complete Next-Generation Sequencing (NGS) workflow, which includes DNA/RNA quantification and quality control (QC) analysis, manual library preparation, library quantification and QC analysis, sequencing on the Illumina platform, and analysis of sequencing metrics.
As part of their duties, the Biomedical Specialist will ensure accurate and up-to-date electronic documentation using an electronic lab notebook, project management software, and laboratory information management system. They will also manually prepare libraries for bulk cell, single cell, and spatial omics, covering transcriptomics (RNA-Seq), genomics (WGS/WES), epigenomics (WGBS, ATAC-Seq), and metagenomics (16S/ITS amplicon sequencing, shotgun).
Overall, this position involves hands-on work in a wet lab environment, focusing on DNA/RNA isolation and various aspects of the NGS workflow, as well as documentation and library preparation for different omics applications.
Primary Duties and Responsibilities:
Train, guide, and supervise a team of junior associates.
Train and supervise junior associates on Next-Generation Sequencing experiments, procedures, and day-to-day service request fulfillment and lab operations.
Effectively communicate needs and requirements to junior associates as required for the management of service requests and day-to-day lab operations.
Manage junior associate performance, mentor and coach, and seek opportunities to help them grow and become their best.
Assign service requests to junior associates and ensure their proper execution and successful completion.
Ensure the availability of all required resources for the execution of service requests.
Liaise with investigators regarding service requests.
Participate in the planning, execution, and troubleshooting of service requests.
Provide research and input on new technologies and assays for testing to possibly develop and implement new service offerings.
Execute or manage the execution of projects testing new technologies, assays, or kits.
Analyze, summarize, and present findings at monthly R&D meetings.
Assist with the implementation of new technologies, assays, or kits into new service offerings by writing and reviewing standard operating procedures, service guidelines, and staff training guides, and training junior associates.
Receive, store, and document samples.
Attend meetings and seminars/webinars as assigned.
Qualifications
Education:
Bachelor of Sciences in Genetics, Genomics, Molecular Biology, or Biological Sciences is required. Master's degree is preferred.
Experience & Skills:
Two (2) years of laboratory experience are required. Five (5) years is preferred.
Minimum 3 years of experience performing NGS library preparation in bulk cell genomics, transcriptomics, and metagenomics.
Minimum 2 years of experience in the operation of Illumina sequencers and Agilent Technologies fragment analyzers.
Minimum 1 year of supervisory and training experience.
Experience in single cell NGS assays and cell biology is preferred.
Critical analysis, problem-solving, troubleshooting, multitasking, time management, following through tasks with details, working independently with minimal supervision.
Interact with professionalism with teammates, peers, researchers, investigators, and support staff of diverse backgrounds and educational levels.
Respond to rapidly changing priorities and exceptionally diverse demands through constant interruptions in a fast-paced laboratory environment.
Must be self-motivated, take initiative, enjoy learning, and willing to take on new challenges while independently executing new or unusual and complex technical procedures and protocols.
Work cooperatively with other personnel as part of a team to accomplish daily and weekly goals.
Proficient in PC (or Mac) skills as well as demonstrated proficiency in Microsoft Word, Excel, and PowerPoint.
About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
Req ID : 10395
Working Title : Biomedical Specialist - Applied Genomics, Computation & Translational Core
Department : Research - BMS - Bioinfo and Func Genomics
Business Entity : Cedars-Sinai Medical Center
Job Category : Academic / Research
Job Specialty : Biomanufacturing
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $75,524.80 - $117,062.40
IT Coordinator
Technical support technician job in Los Angeles, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
1. Employee Support and Troubleshooting:
Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting.
Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems.
Maintain and update computer systems, ensuring all devices are running the latest software and security updates.
2. Network Monitoring and Optimization:
Monitor network performance to identify and resolve issues proactively.
Troubleshoot network problems, including connectivity issues, latency, and security concerns.
Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls.
Ensure network security by implementing and managing appropriate security measures and protocols.
3. General IT Coordination:
Manage and coordinate IT resources, including hardware, software, and peripheral devices.
Maintain an inventory of all IT assets, ensuring proper documentation and tracking.
Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget.
Develop and maintain IT policies and procedures, ensuring compliance with organizational standards.
Provide training and support to employees on IT systems and applications.
4. Collaboration and Communication:
Collaborate with various departments to understand their IT needs and provide appropriate solutions.
Communicate effectively with stakeholders, providing updates on IT projects and issues.
Liaise with external vendors and service providers to ensure timely and effective delivery of IT services.
5. Continuous Improvement:
Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure.
Participate in ongoing training and professional development to enhance technical skills and knowledge.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Coordinator or similar role.
Strong knowledge of Windows and Mac operating systems.
Experience with network monitoring, troubleshooting, and optimization.
Familiarity with network security practices and protocols.
Excellent problem-solving and analytical skills.
Strong organizational and multitasking abilities.
Effective communication and interpersonal skills.
Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.
Working Conditions:
Office environment with occasional requirements to work outside regular business hours to address urgent issues.
Some physical effort may be required for tasks such as lifting and moving IT equipment.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Payroll Systems Specialist
Technical support technician job in Glendale, CA
SNF Payroll & HR serves skilled nursing facilities and other lines of business across the United States.
Taking the time to understand our clients' labor force and HR needs, we create a tailored software solution for them that incorporates workforce management, applicant tracking, talent management, learning management, and performance management plus employee data.
We help our clients leverage all the benefits of HR analytics with tailored payroll and benefits software. That way they can leave the back-end process to us, and get back to doing what they do best: serving their patients and customers!
Who We're Looking For:
We're searching for a motivated, high-caliber professional who thrives in a fast-moving environment where accuracy, innovation, and client service truly matter. In this role, you will strengthen the operational backbone that powers our Payroll & HR services across the healthcare industry. You will tackle complex data challenges, build smarter workflows, and bring clarity to the numbers that drive critical decisions for our clients.
You're someone who is both detail-obsessed and big-picture aware. You learn quickly, communicate clearly, collaborate naturally, and bring a genuine drive to elevate processes, solve problems, and deliver exceptional results. If you're hungry for ownership, ready to grow, and excited to make a measurable impact, you'll excel here.
Job Overview:
The Payroll Intelligence & Systems Specialist is responsible for overseeing all core data, compliance, and reporting functions on behalf of our clients' operations within the healthcare sector. This role ensures accurate and timely PBJ submissions, maintains integrity of general ledger outputs, manages system configurations across our HRIS/Payroll platforms, and delivers high-quality operational reporting as a pivotal service of SNF. The ideal candidate is detail-driven, technologically savvy, and familiar with healthcare payroll and staffing requirements.
Key Responsibilities:
Payroll-Based Journal (PBJ) Management
Prepare, validate, and submit all PBJ files to CMS for skilled nursing and healthcare clients.
Ensure accuracy of hours, job codes, pay types, and facility census data.
Monitor submission windows and proactively communicate deadlines and discrepancies.
Work with facility administrators, schedulers, and payroll teams to resolve PBJ data issues.
Maintain audit trails and documentation for compliance.
General Ledger (GL) & Financial Mapping
Maintain and update GL mappings for payroll and labor cost allocations.
Perform regular audits to ensure accurate postings to client financial systems.
Collaborate with Accounting departments to troubleshoot variances or missing entries.
Provide support during month-end close related to payroll journal entries.
Systems Administration & Configuration
Serve as the internal expert for our HRIS/Payroll platform (Isolved).
Manage system setups, configuration changes, user permissions, and integrations.
Identify system inefficiencies and recommend workflow or configuration improvements.
Act as liaison with vendors for enhancements, troubleshooting, and escalations.
Support new client onboarding with system builds, GL mapping, PBJ setup, and data validation.
Reporting & Analytics
Create and maintain standard and custom reports for clients and internal leadership.
Ensure accuracy and consistency across labor, payroll, compliance, and financial reports.
Analyze trends related to overtime, labor costs, staffing compliance, and productivity.
Provide insights that support operational decisions and client performance.
Qualifications
3-5 years of experience in payroll, HRIS administration, PBJ management, or related healthcare operations.
Strong understanding of CMS PBJ rules, job codes, and reporting structures (healthcare required).
Experience with GL mapping, payroll journal entries, and labor cost reporting.
Proficiency with HRIS/Payroll systems (e.g., Isolved, UKG, Paylocity, ADP, or similar).
Advanced Excel skills (v-lookups, pivot tables, formulas) and strong analytical abilities.
· Experience supporting multi-facility healthcare organizations (SNF, ALF, Home Health, etc.).
Ability to manage multiple deadlines in a fast-paced environment.
Desired Traits and Skills:
· Exceptional attention to detail, accuracy, and data integrity.
· Proficiency in data visualization tools (e.g., Tableau, Power BI) and SQL
· Familiarity with labor compliance requirements, census reporting, and scheduling workflows.
· Experience with API or flat-file integrations between systems.
· Strong analytical, problem solving, and critical thinking skills
· Excellent communication skills to convey complex findings to diverse audiences
· Familiarity with statistical analysis and machine learning concepts
Salary & Benefits
· 75-95k depending on experience
· Unlimited PTO
· Optional work-from-home two days per week after initial training period
· Medical, dental, vision, and life insurance
· FSA Available
· 401(k) available after 1 year of service
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status or disability status, or any other characteristic protected by Federal, State or Local law.
Information Technology Assurance Specialist
Technical support technician job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Technical Support Specialist Tier III
Technical support technician job in Costa Mesa, CA
Job Description
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
IT Support Specialist
Technical support technician job in El Monte, CA
Job Details 0T534 CA - El Monte, CA Full Time $29.22 - $35.20 Hourly 1st ShiftDescription
Who we are:
The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products.
The Gill Corporation is seeking an IT Support Specialist to be the primary resource for the ad hoc service and routine maintenance of company hardware and systems. Works under the close direction of senior personnel and possess a moderate understanding of general aspects of the job.
Reporting to the IT Operations Manager, they will perform but not be limited to the following responsibilities.
Responsibilities:
Responds to end-user phone, email or chat requests for support to resolve basic computer application, system, device, access or performance issues. Escalates problems to appropriate levels or teams.
Maintenance of endpoint protection software as well as inventory management applications.
May support installs or upgrades of software or devices, set up user profiles or reset passwords
PC software and hardware installations, configurations, upgrades with supervision
Preparation of user and technical documentation.
Adheres to IT standard work processes and suggests improvements to policies and procedures.
Other essential duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications and Education (Required)
0-2 years practical experience
Completed Associates degree or certificate program in computer technology.
Strong customer service skills
ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee.
The Gill Corporation is an Equal Opportunity Employer
. Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
The Gill Corporation provides reasonable accommodations
to qualified individuals with disabilities in accordance with the Americans with Disability Act and applicable state and local law. If you require an accommodation in the application process, please notify the Human Resources Department
Help Desk Technician, Tier II
Technical support technician job in Orange, CA
Job Details Hiller Los Angeles - Orange, CA $34.91 - $40.72 HourlyDescription
The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization.
Pay Range: $34.91/hour - $40.72/hour
Key Responsibilities:
Respond to incoming support requests in a timely and courteous manner.
Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems.
Document and track all support requests in a help desk ticketing system.
Escalate complex issues to higher-level support staff as needed.
Install, configure, and maintain software applications and operating systems.
Perform regular maintenance tasks on hardware and software systems.
Provide end-user training on software applications and systems.
Communicate technical information to non-technical users in a clear and concise manner.
Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues.
Other duties as assigned.
Qualifications
What We Are Looking For:
Bachelor's degree in computer science or related field preferred.
CompTIA A+ certification or equivalent experience required.
2+ years experience working in a help desk or technical support role.
Tier 2 experience preferred.
Proficiency in Windows operating systems.
Knowledge of networking concepts and protocols.
Familiarity with common IT problems and their solutions.
Knowledge of IT security best practices.
Awareness of the company's IT policies and procedures.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Technical skills to diagnose and fix hardware and software issues.
Ability to effectively explain technical issues to non-technical staff.
Customer service skills to provide a positive experience for staff seeking help.
Ability to manage multiple issues simultaneously.
Capability to learn new technologies quickly.
Ability to work under pressure and manage stressful situations.
Capability to work effectively in a team and collaborate with other departments.
Ability to work independently and as part of a team.
Physical Requirements:
Manual Dexterity: This is often required for tasks such as assembling and disassembling hardware, connecting cables, or handling small components.
Visual Acuity: Technicians often need good vision to read small text on screens, identify specific hardware components, or discern color-coded wires.
Sitting and Standing: Many IT Help Desk roles involve long periods of sitting at a desk. However, they may also require standing, such as when setting up hardware or moving around the office to deal with on-site issues.
Lifting: Depending on the setup, technicians may need to move or lift moderately heavy equipment, like desktop computers, servers, or printers.
Stamina: In some cases, working overtime to resolve urgent issues or complete important updates might be necessary, which requires stamina.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
Client Services Technician I
Technical support technician job in Irvine, CA
Under general supervision, and working independently or collaboratively, this role provides first-level technical support to faculty, staff, and students on-site on the Orange campus. Support is delivered through phone, email, and in-person interactions within a call center environment. The position requires a solid understanding of IT principles, practices, and procedures to effectively resolve issues. Key responsibilities include diagnosing problems, guiding users through solutions, managing Service Desk tickets, and performing basic administrative tasks, such as password resets. The position is also responsible for installing and maintaining equipment and contributing to the organization's knowledge base.
Responsibilities
Provide first-level support for university constituents and partners in a call center environment. Respond to customer requests via phone, email, chat, and walk-up. Assist end users by performing question/problem assessment and guiding users through step-by-step solutions. Deliver accurate, creative solutions to restore productivity quickly. Open, track, and close service requests, as well as manage the classification, assignment, and completion of requests. Escalate issues promptly to ensure all SLAs are met. Maintain up-to-date knowledge of supported environments, tools, and policies. Contribute to and maintain a robust knowledge base for problem resolution. Manage Service Desk tickets by documenting and routing appropriately. Provide user administration and application support for supported systems. Document all interactions in the Jira ticketing system. Make satisfaction end-user callbacks where appropriate on resolved incidents.
Required Qualifications
At least two years of demonstrated experience in a technical support or call center position. At least two years of demonstrated experience utilizing Azure/Entra/AD and related account management tools. At least two years of demonstrated experience providing personal computer repair and configuration. Excellent oral and written communication skills with the ability to translate technical terms into non-technical terms. Highly professional attitude with an emphasis on customer service. Maintain confidentiality and security of sensitive customer data. Technical troubleshooting skills, analytical reasoning, and determining when to escalate issues appropriately. Clearly listen/read and interpret customers' needs. Ability to carry out duties and responsibilities on time. Ability to work equally effectively as an individual and part of a team. Ability to formulate and communicate logical and sound conclusions and recommendations. Excellent telephone communication skills Ability to prioritize duties when faced with interruptions, distractions, and a fluctuating workload. Excellent interpersonal skills with a diverse group of individuals at all organizational levels. Understanding of local area networking and TCP /IP technologies, Ethernet, and wireless networking principles and connectivity A+ Certification
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support technician job in Los Angeles, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician
Technical support technician job in Corona, CA
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
What You'll Do:
Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit
Qualifications
What You'll Bring:
The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
Experience within an international corporation is highly valuable, but not mandatory.
Vocational training in Computer Engineering.
Excellent communication skills.
Highly motivated with strong work ethic.
Experience using and administrating Windows / Linux environments.
Experience managing TCP/IP LAN.
ITIL v3 Foundation is an asset.
Desirable skills:
Degree in Computer Science or similar
Fluent in Spanish and English
What can we offer you?
Join a young dynamic and growing team.
Work in an agile environment
Work on a huge, and ever expanding, globally distributed system
Be part of a large growing international organization
Continuous training and career growth
Additional Information
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Functions:
Must be physically able to support technical needs in office
Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed
Job Type: We can offer a full-time or part-time position
Benefits for a Full-time position:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
Simple IRA Plan (3% Company Match)
Schedule:
Hybrid position
Monday to Friday
Occasional Saturday
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
IT Technician
Technical support technician job in Cerritos, CA
Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity.
Job Description
Job Summary
We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products.
Responsibilities
Installing and updating computer hardware/software products.
Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.)
Assisting in the running of cables.
Placement and installation of digital and network devices.
Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems.
Assessment of technical questions along with their proper escalation.
Creation/termination of user accounts.
Setting up computer/network security measures as well as configuring network access for individual users.
Offering technical support on-site, via phone, email and remotely via extended computer access as required.
Qualifications
Requirements
Associate or BS in Computer Science, Information Technology or related field.
2+ years of technical experience as a desktop analyst/technician.
CompTIA A+ certification a PLUS.
Ability to prioritize tasks and work independently.
Problem solving attitude.
Strong oral and written communication skills.
Additional Information
Full-time
Compensation: Above Market + Benefits
Location: Cerritos, CA
Short-Term Cybersecurity Technician - Information Technology Division
Technical support technician job in Costa Mesa, CA
The Orange County Department of Education (OCDE) serves some of Orange County's most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE's vision is that "Orange County students will lead the nation in college and career readiness and success." Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations.
See attachment on original job posting
For consideration, please email your updated resume to Kevin Riley at **************
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis.
For consideration, please email your updated resume to Kevin Riley at **************
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis.
Comments and Other Information
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE. The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual's identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability. This position does not offer medical or dental benefits We reserve the right to reopen, readvertise, or delay filling this position. AA/EOE/ADA
Easy ApplyIT Testing Technician
Technical support technician job in Carson, CA
Job Description
Exante360, Inc., is looking for IT Testing Technicians who want to join us on our bold initiative of “improving lives through relations, by connecting people to solutions.”
Role
We are seeking reliable and detail-focused IT Testing Technicians to help ensure workstations and related equipment are fully functional and ready for end users. This role performs hands-on quality assurance checks on desktop and laptop systems after imaging, validates software and hardware functionality, and supports basic troubleshooting before and after deployment.
If you enjoy methodical testing, working with technology, and making sure everything “just works” for users, this is an excellent opportunity to join a fast-growing team.
What You'll Do
Perform functional testing on newly imaged or deployed PCs, laptops, and peripherals (monitors, docks, keyboards, mice, webcams, speakers, etc.).
Verify operating systems boot correctly and system images have been installed properly.
Ensure required applications (Microsoft 365, Teams, Chrome, Edge, etc.) are installed and operating without issues.
Test wired and wireless network connectivity, login access, and basic workstation performance.
Configure and test network printers, label printers, and scanners where required.
Document testing results accurately and escalate issues to your supervisor.
Identify, troubleshoot, and report hardware or software failures discovered during QC.
Label and prepare all workstations that pass testing for deployment.
Sample Tasks You'll Perform
Print test pages and validate printer connectivity.
Launch O365 apps (Word, Excel, Outlook, Teams).
Test Chrome and Edge.
Validate audio/video functionality in Teams.
Check label printers and scanning devices (where applicable)
Key Skills and Abilities Necessary
Working knowledge of Windows 11 desktop environments and common enterprise applications.
Ability to follow technical checklists and perform structured testing.
Strong troubleshooting and problem-solving abilities.
Familiarity with standard computer hardware and peripherals.
Clear communication skills and a dependable, detail-oriented work style.
Education/Experience Requirements
Experience with imaging tools (Intune, Autopilot, SCCM, MDT, PXE, etc.).
Prior experience in IT support, help desk, or workstation deployment roles.
Preferred Qualifications
CompTIA A+ Certification.
CompTIA Network+ or CCNA Certification.
Physical Demands:
Must be able to lift, carry, turn, and pivot while carrying objects up to 50 lbs.
Must be able to read documents, use a computer, communicate verbally and in writing.
What We Offer
We uphold superior customer service, strive for excellence, embrace versatility, and take responsibility in everything we do. Join a growing team that's shaping an exciting, fast-evolving industry and pushing the boundaries of what's possible!
We're proud to offer an experience that not only makes work more enjoyable, but also empowers you to grow, stay energized, and feel supported every step of the way.
Who We Are
Exante360, Inc. is an industry leading technology design and consulting company that specializes in Information and Communications Technology (ICT) and Security systems, also called low-voltage systems. Guided by our Core Values, our certified design professionals provide design and specification of telecommunications and data network cabling infrastructure, wireless (Wi-Fi, DAS, ERCES), electronic security systems (access control, video surveillance, intrusion detection, security communications), audiovisual systems, nurse call and other clinical communications systems, fire alarm, and more. Since our founding in 2013, our company has successfully completed thousands of technology design projects in various market sectors including healthcare, education, data centers, critical infrastructure, corporate, government, biotech, and transportation. Our services include project management and construction administration to ensure that our projects effectively produce Intended Results.
IT/IS Technician
Technical support technician job in Los Angeles, CA
Job DescriptionSalary:
About Us
Fortech Solutions Inc. is a leader in the audio-visual industry, providing high-quality residential, private commercial, and public automation services. With 19 years of experience and a commitment to innovation, we are expanding our services to include robust IT and IS support for our valued clients.
Position Overview
We are seeking a highly skilled and motivated IT/IS Technician to join our team. In this role, you will provide exceptional IT and IS services to clients, address technical concerns, troubleshoot issues, and actively monitor systems to ensure peak performance. If you have a passion for technology, problem-solving, and delivering excellent customer service, we want to hear from you.
Key Responsibilities
Client Support
- Provide on-site and remote IT/IS support to clients.
- Respond promptly to technical concerns and inquiries.
- Train clients on system functionality and usage.
Troubleshooting and Maintenance
- Diagnose and resolve hardware, software, and network issues.
- Perform regular system maintenance and updates.
- Collaborate with AV technicians to ensure seamless system integration.
System Monitoring
- Actively monitor client systems for performance and security.
- Implement and manage IT/IS solutions, including firewalls, VPNs, and backup systems.
- Maintain comprehensive documentation of systems, processes, and changes.
Project Support
- Assist in the setup and configuration of IT infrastructure for AV projects.
- Work with the team to design, implement, and optimize IT solutions.
Qualifications
Education & Experience
- Associate's or Bachelors degree in IT, Computer Science, or a related field.
- Minimum 2 years of experience in IT support or a related role, preferably in the AV or tech industry.
Technical Skills
- Proficiency with Windows, Mac OS, and Linux operating systems.
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP).
- Experience with firewalls, routers, and managed switches.
- Familiarity with IT monitoring tools and platforms.
- Knowledge of AV systems and automation (preferred but not required).
Soft Skills
- Excellent communication and customer service skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
What We Offer
- Competitive salary based on experience.
- Opportunities for professional development and growth.
- A dynamic and collaborative work environment.
How to Apply
Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to ***********************
Fortech Solutions Inc. is an equal opportunity employer.
Join Our Team
Ready to join a team that combines cutting-edge technology with world-class service? Apply today and become part of the Fortech Solutions Inc. family!
Easy ApplyIT Technician
Technical support technician job in Glendale, CA
Job Description
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
Job Posted by ApplicantPro
IT/OT Technician
Technical support technician job in Orange, CA
Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support:
Lab Equipment and Client Workstation Setup
Physically install, cable, and configure laboratory PCs and client terminals used for CDS.
Confirm network connectivity of CDS clients to the domain or local environment.
Assist with installing approved drivers and software required for instrument communication.
Instrument-to-PC Integration Support
Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable.
Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin).
Troubleshoot hardware or connectivity issues during physical setup.
Server Room and Network Coordination
Support racking, patching, and physical organization of virtual host servers or lab switches as directed.
Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity.
Document physical connections and device labeling per plant standards.
User Access and Device Configuration
Assist with domain-join and basic Windows configurations on lab clients under provided SOPs.
Configure local or network printers and barcode devices as needed.
Apply hardening settings and antivirus installations under OT team direction.
Implementation Documentation and Handover
Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking.
Document installation steps and provide feedback on physical setup procedures.
Experience/Requirements:
2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments
Strong experience with Windows client configuration, instrument connectivity, and physical network setup
Comfortable working in lab environments with strict documentation and procedural controls
Basic understanding of GxP, ALCOA+, and validated system handling
Familiarity with Active Directory, network troubleshooting, and desktop deployment
Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!
Easy ApplyIT Technician
Technical support technician job in Los Angeles, CA
Job Details Entry Village Christian School - Sun Valley, CA Full Time High School $18.00 - $22.00 Hourly DayDescription
IT Technician Full Time, Non-Exempt Reports to: Systems Admin, Director Information Technology Education/Experience Required/Preferred: A high school diploma is required. Candidates working on a degree in the computer/technology field or who have strong backgrounds with computers is preferred.
General Responsibilities
The Technician provides general technology help desk support for faculty and staff. Additionally, this person also assists in setups and installations of individual computers, labs, network projects, and other general technology related tasks.
Specific Responsibilities
Setup and installation of new workstations.
Basic setup and troubleshooting of all classroom technology.
Comfortable with computers using both Mac OS and Windows.
Move equipment as needed.
Assist faculty and staff with technology needs as directed.
Respond to technology help desk tickets.
Answer IT phone calls and respond as needed.
Contact vendors for warranty and support issues.
Communicate regarding inventory movement and liquidations, and when supplies are needed.
Assist in maintaining tech office and work areas in a neat and orderly fashion.
Assist in keeping software/hardware organized and stored properly.
Assist others on the technology team when needed.
Keep abreast of new and recent trends in technology.
Participate in self-assessments and personal growth plans as directed.
Other duties as assigned by the Systems Admin, Director Information Technology.
Qualifications
Qualifications
Village Christian School seeks to hire only employees with a vibrant Christian faith. Successful candidates will possess experience in:
Overall competency using computers.
Good communication skills (written and verbal) including ability to work well with various stakeholders from VCS employees, students, and vendors.
Ability to troubleshoot software/hardware problems, setup and install computers, and provide routine computer maintenance.
Ability to provide regular maintenance and support of Windows and Macintosh OS.
Detail-oriented and able to follow multi-step directions.
Various technology-related certifications are desirable, but not required.
Maintains a commitment to the school's statement of faith in action and belief.
High school graduate.
This is a full time 40 hours a week, 12 months per year position.
This position reports directly to the Systems Admin, Director Information Technology.
Village Christian School is an equal opportunity employer. Applicants for employment are considered without regard to any protected basis under federal, state, and local anti-discrimination laws for Christian school employers. Applicants who need an accommodation in order to participate in the recruitment and hiring process should contact the Human Resources department in order to discuss reasonable accommodation.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support technician job in Burbank, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician
Technical support technician job in Cerritos, CA
Company Background
Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity.
Job Description
Job Summary
We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products.
Responsibilities
Installing and updating computer hardware/software products.
Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.)
Assisting in the running of cables.
Placement and installation of digital and network devices.
Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems.
Assessment of technical questions along with their proper escalation.
Creation/termination of user accounts.
Setting up computer/network security measures as well as configuring network access for individual users.
Offering technical support on-site, via phone, email and remotely via extended computer access as required.
Qualifications
Requirements
Associate or BS in Computer Science, Information Technology or related field.
2+ years of technical experience as a desktop analyst/technician.
CompTIA A+ certification a PLUS.
Ability to prioritize tasks and work independently.
Problem solving attitude.
Strong oral and written communication skills.
Additional Information
Full-time
Compensation: Above Market + Benefits
Location: Cerritos, CA