Technical support technician jobs in Islip, NY

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Join the Advantage Tennis Clubs Team! We are seeking a highly motivated and experienced IT Systems and Software Administrator with 3-5 years of relevant experience to join our team. This full-time position is critical for managing our internal IT infrastructure, coordinating with external vendors, and optimizing the utilization of software programs across all departments. The ideal candidate will be a proactive problem-solver, highly organized, and possess excellent technical and interpersonal skills. Key Responsibilities IT System Management & Vendor Coordination: Serve as the primary internal contact for all IT-related issues, troubleshooting, and infrastructure needs. Coordinate, manage, and evaluate the performance of outside IT vendors and service providers to ensure secure, reliable, and cost-effective IT operations. Manage network setup, user accounts, hardware procurement, and routine system maintenance and updates. Software Deployment & Management: Set up, configure, and manage software programs used across the entire organization (e.g., productivity suites, ERP/CRM, specialized departmental tools). Develop and implement company-wide software usage policies and best practices. Provide training and technical support to employees on various software platforms. Departmental Software Optimization: Coordinate closely with the Accounting and Sales teams to analyze their current software utilization (e.g., accounting software, CRM systems) and identify opportunities for optimization, integration, and efficiency gains. Translate departmental needs into technical requirements for software solutions. Compliance and HR Support: Assist the Human Resources department in the setup and management of compliance-related software and systems (e.g., training tracking, policy management, PII security). Ensure all IT systems and data handling practices adhere to relevant industry and legal compliance standards. Integrations and Projects: Lead and assist in all electronic and internet-related integrations and projects, including connecting disparate software systems and migrating data. Evaluate new technologies and software solutions to recommend improvements to the company's IT landscape. Qualifications Experience: 3-5 years of professional experience in an IT, Software Administration, or Systems Analyst role. Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Technical Skills: Proven experience managing cloud services (e.g., Microsoft 365, Google Workspace) and basic networking concepts (TCP/IP, VPNs, Wi-Fi). Familiarity with various software types, including CRM, ERP, Accounting software, and HRIS/Compliance tools. Knowledge of IT security best practices, data backup, and recovery procedures. Soft Skills: Exceptional communication and interpersonal skills for vendor coordination and employee support. Strong organizational skills and the ability to manage multiple projects simultaneously. Demonstrated ability to work collaboratively with non-technical business units (Sales, Accounting, HR) to achieve technology-driven objectives. Benefits: Competitive salary commensurate with experience. Health insurance. Paid time off and holidays.

Our client is an elite IT products and services company, providing IT consulting, managed IT and managed security. Proven and established across over 400 customers they are currently adding to their customer facing technical team. The position is connected to an HQ office in Fairfield County CT. What we like - Stable and well run. Great CTO and CEO. Large span of control as a Helpdesk Analyst who understands that being a strong technical generalist is a must HOT market. This area is a huge problem, expense and opportunity for prospects and clients. It's exactly where great people like to live. Wide offering including Network cabling, Hybrid Cloud, Hosted VOIP/Internet, Storage, Server, Managed Security, Cyber Security Operations and more. This is a 20+ year old business that has had some of it's best success recently. They boast a 90+% retention rate and clients including Hello Fresh, University of Hartford, Stonington Public Schools, town of Shelton and many others. Candidates should have experience in a similar role managing L2 Support in IT products and services.

100% Onsite, 5 days/week Client needs technicians to support ~3800 tablets and smartphones, including security updates, re-imaging, troubleshooting, and deployment tasks. Required: • 2+ years PC/mobile device support • Strong Windows 10, Microsoft 365, Android (Samsung) • Experience with ManageEngine ServiceDesk+ • Ability to document work, multitask, and work with cross-functional teams • Basic MDM/UEM knowledge Preferred: • Experience with compliance-driven environments • General IT support & customer service • Strong Excel skills • Flexibility for extra hours if needed

Hello Job Seekers, Hope you are doing well. I am Mohit Saini from Pride health and hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Desktop Support Technician Location - Manhattan NY 10065 Shift- Mon-Fri, 9 AM to 5 PM Rate Range - $22 to $25 Per hour 6 Months (Contract) with possible extension Responsibility: At least 1 yr exp in a computer support is required & tech support exp. Must have strong customer service skills, good communication. Ability to earn quickly and new technologies. Able to work in a team environment as well as being self-motivated. Minimum of 1-2 years of tech support exp required. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deployments, application installs, wire management ,inventory control, Techstop. Bachelors in Computer Science is must. Thanks & Regards, Mohit Saini Team Lead, EST **************************** *****************************************************

Must Haves: Expert Figma expertise Tokenization: Creating design tokens (variables for colors, typography, spacing) to ensure consistency across designs. Branching: Managing multiple versions of design files for collaboration and controlled updates. Ability to build and maintain a design system (component library) in Figma. Keeps everything clean, organized, and structured. Experience working closely with front-end developers to ensure design and code match. Experience with Storybook (a code-based component library) to sync design tokens and components with actual code. Understanding of Development: A strong working understanding of front-end development (HTML, CSS, JavaScript, React, etc.) Experience conducting regular design QA and audits Excellent communication skills with the ability to articulate complex design system concepts to diverse stakeholders. Pluses: Experience in a multi-product environment with complex scaling needs. Knowledge of design tokens and their implementation in code. Experience running workshops or creating educational content to drive design system adoption. Day-to-day: Insight Global is looking for a Figma Specialist. In this role you will develop, manage, and scale the clients Figma component libraries using advanced features such as Auto Layout, variants, and design tokens. They will create detailed design specifications and documentation to ensure pixel-perfect implementation by development teams. This role will manage the integration between Figma and Storybook, linking design components to their corresponding code components and keeping them in sync. Acting as the primary liaison between design, engineering, and product teams, the specialist will translate requirements into scalable design solutions and establish governance processes. They will conduct regular design QA and audits to ensure adherence to design system standards and brand guidelines. This is 6-month ongoing contract and pays $60-65hr.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Support Associate (Stock) works within the store team to help achieve store sales and stock/inventory goals. The Support Associate partners with the management and sales team to ensure a seamless flow between front and back of house. This role should be well versed in standard operating procedures and provide customers with utmost customer service. Business Leader ● Demonstrate excellent knowledge of the product to support the brand goals ● Understand company tools, incentives & strategies to support meeting store sales goals ● Maintain all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure. ●Efficiently execute register functions and inventory transactions. People Leader ● Ensure effective communication between all team members ● Supports ways to keep the team motivated and engaged ● Contribute new & innovative ideas to support meeting business goals ● Participate in all training and development meetings. Operations Leader: ● Ensure all functions of the store are maintained to support a superior shopping-experiences ● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork ●Support in areas of risk management, physical security, store cash control and inventory control. ● Participate in physical store inventories. ● Identify product concerns and communicate inventory needs to support the business goals ● Comply with all point of sale register policy and procedures Customer Focus: ● Support building meaningful relationships with clients through strong-interpersonal skills both in store and over the phone. ●Collaborate with all team members to support a superior shopping experience ● Ensure client needs are quickly and effectively met for overall customer satisfaction ● Uphold merchandise standards and maintain visual directive. ● Be present on and off the floor as a Theory Brand Ambassador The Essentials ● 1+ years' prior work experience in a client-centric, sales, support, or back of house environment. ● Dynamic interpersonal and communication skills, both verbal and written ● Independent work ethic, time management skills ● Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18-$20/hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Technology Support Analyst to join our Firm. This individual will provide technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual, telephone, and security systems. This individual will provide a high level of customer service, accurate reporting, and work with other local technology professionals as well as the Firm's central resources in White Plains. Technology Support Analysts work under the direction of the Senior Technology Support Analyst, Technology Support Supervisor, and Technology Manager. The hours of this position are Monday - Friday, 10:00 am - 6:00 pm. Please note that the Firm will not sponsor applicants for work visas for this position. Responds to local and central telephone helpline, support tickets and e-mails, assesses problems, and offers assistance, logs all calls into the Firm's call logging systems and resolves or escalates as appropriate. Provides application support for both local installations and Citrix-based applications. Assembles, installs, configures, tests, images, troubleshoots, and repairs hardware and peripherals, including but not exclusive to computers, printers, scanners, mobile phones, and Wi-Fi capable devices, audio visual equipment and software, reprographic and cost recovery network interfaces, security network interfaces and other equipment and applications as required. Provides assistance and advice on technology allowance purchases for attorneys. Provides support, troubleshooting, and repair for laptops and desktops. Assists with remote site access. Assists with Firm's audio visual set up requirements. Assists with offsite technology set ups as required. Maintains data room components, data closets and troubleshoots networking issues in conjunction with the Technology Manager/Supervisor. Supports all personnel adds, moves, and changes. Services, documents, and provides loaner equipment in accordance with Firm policies. Maintains accurate inventory records. Establishes and maintains effective working relationships with clients, attorneys, and business services professionals. Ensures the security of the Firms systems by understanding the risks and ensuring best practices are followed. Helps to maintain Firm policies and procedures in relation to computer technology. Provides basic induction training on technology systems, mobile device usage, and basic software usage. Provides software training based upon modules created by the global training department. Regular and reliable physical presence to [ex: manage others, meet with clients, use on-site equipment, trouble shoot hardware and software]. Provides a consistent and high level of customer service. Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others. Performs frequent physical exertion including: walking, pushing, pulling, repetitive use of both hands, lifting or carrying up to 10 pounds frequently and up to 50 pounds on an occasional basis. Manages Firm resources responsibly. Complies with and understands Firm operation, policies, and procedures. Performs other related duties as assigned. Qualifications Through working knowledge of Microsoft Office Suite, Citrix, PC and Mac Environments, eDocs DM, Blackberry and other mobile devices, DTE, Litera ChangePro, General Desktop Environments, Operating Systems- Windows and Mac. Ability to apply logic, reasoning, analysis, and interpretation skills to resolve problems. Ability to maintain continuous concentration, alertness, and attention to detail. Basic understanding of hardware and software used for building security systems. Strong customer service skills. Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Demonstrates effective interpersonal and communication skills, both verbally and in writing. Ability to handle multiple projects and shifting priorities. Ability to handle sensitive matters and maintain confidentiality. Ability to organize and prioritize work. Ability to work well in a demanding and fast-paced environment. Ability to work well independently as well as effectively within a team. Flexibility to travel. Flexibility to adjust hours and work the hours necessary to meet operating and business needs. Education and Experience High School diploma or equivalent Minimum of three years of related work experience, inclusive of two years of specialized technical training or an equivalent combination of education and experience; and knowledge of current technology applications, hardware and software Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: ******************************************************* The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $80,000 - $90,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Lara Bell at **************. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage

Job Details Stamford CT - Stamford, CT $60000.00 - $80000.00 Salary/year Day Information TechnologyDescription OMEGA SYSTEMS JOB DESCRIPTION Service Desk Engineer Reports To: Service Desk Supervisor Division: Service Desk FSLA: Exempt Office Designation: In Office Office Location: Stamford, CT Under the guidance of the Manager of the Service Desk, this position is responsible for support of OMEGASYSTEMS Customers and employees working from OMEGASYSTEMS offices as well as Customer locations and remote locations. Support includes, but is not limited to, developing solutions and documentation of solutions and providing server, network, desktop, printer and telephony services while sustaining high customer satisfaction. The Service Desk functions as first line and escalation support to ensure the stable operation of the organization's Customer support as well as local office support services, including maintenance, troubleshooting applications, developing and testing solutions, documenting, resolving incidents and bug fixes. The individual will also assist in the maintenance of knowledge-based repository of common reported problems and resolutions to further increase effectiveness and efficiency for OMEGASYSTEMS Service Desk operations. NOTE: On-call rotation is required for this position. Functional Responsibility and Task Statements Provide 2 nd tier support through desk-side, remote, and local office support services Watch for repeat tickets to find trending issues. Work directly with Technical Account Manager on their customer's escalated issues. Create new knowledge base articles to increase the rate of first line resolution Follow documented processes for incident management and request fulfilment Provide guidance and direction for escalated service issues Demonstrates dedication to customer service and able to quickly assess risks Analyse and document software requirements Leadership and People Responsibilities Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally Technical Responsibility and Task Statements Provide timely, resolution to technical support issues while following company standards Properly log, prioritize, assign, track and respond to incidents and requests in a timely manner Identify and resolve incidents within agreed SLAs, policies and procedures Develop new support documentation of solutions that are used by Customer support services Monitor incident trends and identify recurring incidents for resolution Ensure that all relevant incidents are linked to an appropriate problem Document and Test new solutions for OMEGASYSTEMS to use and implement in customer environments for problem resolution. Perform root cause analysis as needed for problems; working closely with other OMEGASYSTEMS support teams Install and maintain desktop hardware and software, provide PC hardware troubleshooting/repair Use advanced tools/technical knowledge to remediate Customer problems and conduct scheduled installs Analyze desktop usage and computer peripherals Analyze, troubleshoot, correct, and document defects in existing software systems Responsible for installation, testing, troubleshooting and repair of workstations Responsible for installation and configuration of workstation software Complete PC installation, maintenance, e-mail administration, and disk capacity monitoring Provide accurate estimates for and track data on time spent adding new features and fixing defects Ensure technical documentation is created and tested Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated. Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc. Travel Requirements: Minimal travel is required for this position. Desired Qualifications and Skills 5+ years information technology experience supporting inbound Customer requests or issue resolution High school Diploma Experience with ConnectWise Manage software or similar ticketing system Strong working knowledge of desktop and server operating systems (Windows, Linux, Unix, etc.) Proficiency with Microsoft operating systems, Microsoft Office Suite Outlook, Word, Excel, and PowerPoint), and Microsoft desktop applications Experience with Active Directory account creation, password resets, group membership changes, distribution groups and other AD functions Experience supporting VPN clients and VPN Administration Experience support LAN/WAN network infrastructure Experience supporting applications running in an RDS or Citrix environment Strong working knowledge of Office 365 user and mail administration Proficiency with NTFS file permissions Experience with internal and external DNS administration Experience with creating, changing and troubleshooting Group Policies Experience with VMWare and/or HyperV Excellent listening, questioning, and customer service skills Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned Ability to maintain composure, tact and effectiveness under stressful conditions Ability to organize information, efficiently manage time and balance multiple priorities Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience Preferred Bachelor's degree in Information Technology, Computer Science, Engineering or related field MS in Computer Science or Information Management EEO STATEMENT It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance We are seeking a highly motivated and experienced Help Desk Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks. *This is not an entry level position. You must have real experience and will be expected to be productive from the beginning. Duties and Responsibilities (not comprehensive of all tasks) Diagnose and resolve IT related hardware, software, and network issues Configuration and installation of new IT equipment at client locations Installation, setup, and support of VoIP systems Configure user accounts in Active Directory, O365 and other applications Track customer issues and resolutions in our ticketing system Proactively monitor, manage, and support client networks Perform software and hardware updates and maintenance Investigate security breaches and vulnerabilities Collaborate with other team members to solve complex issues Recommend hardware and software improvements to clients Monitor data backups and perform file restorations or disaster recovery Rebuild/re-image computers and transferring/saving user profiles and data Resolve virus and malware issues VPN setup and troubleshooting Backup/Restoration and Disaster Recovery Requirements and Qualifications At least 2 yrs. experience in an IT support related position ConnectWise and MSP experience +++ Cisco and Meraki experience +++ Thorough knowledge of Windows 10 and Mac OS X Cybersecurity experience or certification a plus, but not required. Familiarity with mobile devices such as iPhones, iPads, Android, etc. Prior knowledge of service ticketing systems Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points Running and terminating low voltage wiring (Cat cable, RJ45, RJ11) Professional attitude and appearance Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations Availability during weekday business hours and a rotating on-call schedule, if needed Must have a reliable vehicle and be available to travel within an assigned geographical region Desired Qualities and Skills Strong troubleshooting and critical thinking skills Ability to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills Self-motivated with the ability to work in a fast-paced environment Why work here We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.

With over 50 years of history as a global innovator in entertainment technology, IMAX is the gold standard in immersive entertainment. We are the go-to, end-to-end premium technology platform for the world's greatest filmmakers and creators - giving them the tools to realize their visions to the fullest. As a result, IMAX attracts the most skilled and accomplished professionals in entertainment and technology. Our global teams merge technical, creative and operational expertise, deep industry relationships spanning the world, and an agile, entrepreneurial approach that prioritizes quality and innovation. Our success is driven by our people. We cultivate our unique culture by fostering strong team connections, recognizing and rewarding excellence, and creating a workplace that empowers success. By working together in service of our mission, we push the limits of human imagination and transcend the ordinary. Job Description: About the Role IMAX is seeking an experienced Executive IT Support Specialist to provide white-glove technical support for our CEO and other senior leadership team and executives in the New York office. This is a highly visible, onsite role that blends front-line end-user support with broader IT operational responsibilities, including supporting and enabling AI productivity tools such as Microsoft Copilot and ChatGPT Teams. The successful candidate will ensure our executive users receive seamless, high-quality technology experiences in their day-to-day work. This position requires deep technical expertise, strong problem-solving skills, discretion, and exceptional communication abilities. What You'll Do: Executive Support * Deliver Tier 2+ white-glove technical assistance to our CEO and other senior leadership, ensuring prompt resolution of hardware, software, and connectivity issues. * Proactively identify and address technology challenges to minimize downtime and enhance productivity. Technical Operations * Install, configure, manage, and maintain Windows and mac OS systems, including Autopilot/Ivanti and JAMF management for provisioning. * Manage and support enterprise applications including Office 365, hosted VOIP systems, and collaboration tools. * Maintain IT hardware inventory, procure new equipment, and coordinate repairs or replacements. * Provide AV, mobile device (Apple/Android), and remote support (e.g., TeamViewer) for both local and remote users. * Perform system updates, patches, and preventive maintenance, testing changes on non-critical systems before deployment. Service Management * Use ServiceNow to document tickets, maintain knowledge base articles, and track resolution progress. * Diagnose and resolve network, hardware, and software issues with a focus on executive satisfaction. * Maintain technical documentation, asset lists, and configuration records. * Collaborate with IT teams globally on projects, rollouts, and process improvements. Operational Excellence * Onboard and offboard employees, ensuring timely provisioning and de-provisioning of accounts, equipment, and access. * Monitor and enforce IT security best practices. * Participate in IT initiatives, infrastructure upgrades, and technology refresh cycles. What You'll Need: * 7+ years of IT support experience, including 3+ years providing white-glove support to executives. * Proven expertise supporting mac OS systems as the top priority, with additional experience in Windows support within enterprise environments. * Strong hardware/software/AV troubleshooting skills. * Expertise in Office 365 administration, mobile device management, and enterprise networking fundamentals. * Experience with remote support tools and identity/access management (e.g., Active Directory). * Knowledge of IT security best practices and ITIL principles. * Excellent interpersonal skills with the ability to manage sensitive, high-profile interactions. * Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Nice to Have: * Bachelor's degree in Information Technology or related field. * Relevant certifications such as Apple, JAMF, CompTIA A+, Network+, ITIL, MCP, or vendor-specific hardware/software certifications. * Experience supporting executives in hybrid work settings (office and remote). * Familiarity with AV solutions for conference rooms and high-profile meetings. * Creative problem-solving skills with a focus on continuous improvement, including AI-enabled workflows. The hiring specific zone for this role is $100,000.00 - $140,000.00. Compensation: 0.00 - 0.00 At IMAX, you will be part of a culture built on respect - we are committed to creating a welcoming and diverse atmosphere across our organization. For consideration, please apply online. We thank all applicants for their interest in IMAX but only those selected for an interview will be contacted. IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles' Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year (with possible extension) · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Installation, configuration and maintenance of windows, hardware's and software's. · Desktop and laptop installation ,configuration and upgradation · Functional knowledge of MAC , Windows client / server configurations, software, connectivity, troubleshooting, · Support and troubleshoot windows XP and windows 7/Migrations · MS Office, MS Outlook and Microsoft Products. · Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD. Additional Information For more information, Please contact Shubham ************

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On (W2) Note: Client does not provide laptops. Instead, they will provide desktops and dedicated workstations, Candidates will use their own equipment's when working remotely during the week. Project Overview: COMPANY is currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. ********************** This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: Strong computer server maintenance experience The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification. Expert knowledge of IT best practices, policies, and regulations Willing to train staff In-depth understanding of programming, computer science and digital security A clear understanding of client/server technology and network architecture Good communication, including writing, speaking and active listening Strong problem-solving, critical thinking and decision-making skills Customer service and interpersonal skills Excellent attention to detail Great project management skills, including organization, planning, time management and prioritization. Basic handyman skills IT Technician duties and responsibilities: The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include: Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs. Creating rational strategies for upgrading the company's network software whenever a new update is available Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company's network Run cables as needed Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages Create all employee network log ins and door access Monitor employee internet usage Assist the compliance officer to ensure SRA are performed yearly In charge of purchasing and installing all equipment and computer set-ups for employees and physicians Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment Facilities Assistance Responsibilities Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts Equipment inventory management Assist in Price shopping for new equipment Equipment problem trouble shooting Equipment installation Phone and Printer systems management Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits: 401(k) Health insurance Dental insurance Vision coverage PTO Experience level: 2 years Schedule: 8 hour shift Education: Bachelor's (Preferred) Experience: Maintenance: 1 year (Preferred) License/Certification: Driver's License (Required) Reliable car (Required) Ability to Relocate: Must be willing to work out of our Westbury office and travel to our other NY offices as needed. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: Bachelor's License/Certification: Driver's License (Required) VMware Certification (Required) Microsoft Certified: Azure Data Engineer Associate (Required) Microsoft Office Specialist (Required) Ability to Relocate: Westbury, NY: Relocate before starting work (Required) Work Location: In person

Organization The Leona M. and Harry B. Helmsley Charitable Trust (“Helmsley”) is a global philanthropy driven by a vision of building better futures for people by increasing access to healthcare, advancing new research and ideas, and improving the quality of everyday life. Helmsley strives to make a meaningful impact in its focus areas, matching its significant financial assets with a rigorous and results-oriented approach. Helmsley is committed to close and productive partnerships with its grantees, as well as with other funders and impact players in government, academia, and the private sector who share its interests and goals. Above all, Helmsley endeavors to be forward-thinking in every aspect of its work and will take risks that others cannot or will not take when the risk/reward trade-off warrants. Since 2008, when Helmsley began its active grantmaking, it has committed more than $4.5 billion. For more information on Helmsley, please visit *************************** Position Summary The Information Technology Technician is an integral part of the IT team and has an end user customer service focus. This position is the first line of response to provide onsite and remote technical support for hardware, software, A/V, network, and mobile issues. This position will also work with end users and other stakeholders to implement and roll out new technology and training initiatives. The IT Technician reports to the IT User Support Manager and works with all department and program staff as well as outside service providers. Essential Duties and Responsibilities Serve as first point of contact for technical assistance providing in-person and remote support. Resolve, escalate, and track issues ensuring timely resolution, clear communication, and white glove customer service. Install, setup, configure, and troubleshoot computer hardware, printers, copiers, network, phones, mobile, and peripheral devices. Perform routine maintenance and repairs to equipment and arrange or coordinate servicing needs. Purchase and order new equipment, maintain hardware and software inventory. Coordinate with staff and provide A/V support for internal and external meetings (both in-person and virtual). Work with vendors to troubleshoot and address A/V issues. Coordinate on and off boarding of staff. Work with stakeholders to manage security groups and set up or terminate accounts. Develop training materials, provide on-site orientation, and continual instruction to new users and existing staff on current and new technologies. Assist in determining the appropriate software and hardware solutions to meet needs. Support rollout of new hardware, software, security measures, and other IT initiatives. Work with the IT department and outside vendors to document issues, troubleshooting steps, resolutions, procedures, and best practices. Perform other and related duties as assigned. Desired Qualifications Minimum 2-3 years of experience as an IT Technician or other relevant position Degree in Information Technology or relevant field preferred Understanding of diverse computer platforms, e.g., laptops, desktops, mobile devices Proficient in Microsoft Office and Windows in a domain environment Excellent diagnostic and problem-solving skills Excellent customer service skills Flexibility and adaptability commensurate with working in a fast-paced environment Able to meet deadlines with strong planning, organization, and time management skills Excellent communication skills, including the ability to convey technical information in a clear, concise manner that is understandable by all staff members both with presentations and creation of documentation Must thrive in a team setting, but work well independently and self-sufficiently An up-beat attitude under pressure, and the ability to work collaboratively Knowledge of internet security and data privacy principles a plus Knowledge of SharePoint or experience with Web development a plus Salary, Health, Well-being, and Living Our Mission Helmsley is dedicated to creating stronger, healthier futures for communities in the U.S. and around the world. Helmsley colleagues are intelligent, creative, forward thinking, and strongly committed to working productively with each other and with our grantee partners. Each was drawn to Helmsley by the same opportunity: to help build this young organization into a leading global charitable institution that will drive meaningful and measurable positive change in lives throughout the U.S. and around the world for years to come. Helmsley is committed to offering competitive and equitable compensation commensurate with experience. The targeted starting salary range for this position is $73,000 - $80,000. Comprehensive benefits currently offered to employees (subject to change) include: Employer-paid medical, dental, and vision for employees and their families Generous 401(k) employer contribution Hybrid work schedule (up to two remote days a week) 23+ paid vacation and sick days 13+ paid holidays End of year office closure Summer Fridays Tuition reimbursement Personal and team professional development opportunities Application Information To apply for this position, please submit a cover letter and resume (in Word or PDF format) to the posting listed on the Helmsley Career Page. If a reasonable accommodation is needed to participate in the job application process, please contact ********************. The position is based at Helmsley's main office in New York City. Only those selected for an interview will be contacted. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. All persons hired must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Helmsley will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Except when working remotely as permitted by Helmsley's temporary hybrid work policy, the ability to work and collaborate in person with colleagues at Helmsley's office is an essential function of this job. The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required for the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Helmsley provides equal employment and promotional opportunities to all employees and applicants for employment based upon individual capabilities and qualifications without regard to race, color, religion, sex, gender identity, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status, or any other protected characteristic as established under law.

Computer Tech Support Job Description: We are seeking highly motivated in-person Computer Techs to provide hands-on technical support on Wednesday's for a Bronx school. As a Computer Tech person, you will play a vital role in maintaining and troubleshooting technology-related issues within the school. Qualifications: Proficiency in computer systems and troubleshooting. Familiarity with Smart boards, printer configurations and laptop software updates. Strong problem-solving skills, with the ability to handle tech-related challenges independently. Excellent communication skills and a customer-service-oriented mindset. Prior experience in a similar tech support role is a plus. Responsibilities: Offer on-site assistance to address and resolve various technology-related challenges that may arise within a school building. Utilize your tech expertise to troubleshoot and find solutions to technical issues promptly, ensuring minimal disruption to classroom and office activities. Assist with basic computer-based classroom and office technology needs, ensuring that both teachers and staff can rely on smooth tech operations. Compensation & Benefits: Competitive pay rate of $27/hr with the opportunity to earn $30/hr* with a completion bonus. Education Champions will be required to attend a 1 hour Town hall event per quarter and complete asynchronous training prior to starting a school placement. Acknowledgment: PRACTICE partners with some of New York City's most struggling public schools to improve academic outcomes for low-income students and their families. Flexibility is required, as there may be occasions when a school recognizes a more pressing need for your time and talents than originally anticipated. Our team expects you to be flexible and committed to furthering our mission of advancing equitable education for urban students by closing the opportunity gap. Bonus based on starting and completing the program and maintaining a high internal Quality Score.

JOB TITLE: Client Services Public Benefits Enroller EXEMPTION: Non-Exempt REPORTS TO: Program Director SUPERVISES: N/A PURPOSE OF THE POSITION: Coordinate access to resources that help clients secure access to public benefits. I. SPECIFIC RESPONSIBILITIES include, but are not limited to Assess client eligibility for public benefits by completion of an over-the-phone or in-person financial intake Provide screening, information, and 1-to-1 assistance to connect individuals to public benefit programs Recruit and/or obtain referrals of clients that are determined to be eligible for benefits enrollment services Effectively utilize external and internal databases (e.g. Client Track, Client Navigator) Represents and promotes the agency's mission and programs in various public settings (outreach sites, events, organizations, referring agencies, etc.) Abide by privacy laws and understand the need to maintain client confidentiality Keep track of program goals and ensure the goals are met Conduct workshops II. QUALIFICATIONS Education/Degree minimum requirement: Bachelor's Degree preferred, or professional and community experience that may be the equivalent of or a substitute for a formal Bachelor's Degree Experience working in a non-profit or community setting, preferred Customer service experience preferred Knowledge of public assistance programs and familiarity with enrollment processes (Medicare, Medicaid, SNAP, LIHEAP, LIS, MSP, etc.) Ability to independently develop strong partnerships with internal and external stakeholders and effectively conduct outreach Excellent customer service, relationship, and problem-solving skills Detail-oriented, highly organized, and dependable Superior organizational, interpersonal, time management, and written and oral communication skills Bilingual required. Example languages: Spanish, Chinese, Mandarin, French, Creole, etc. III. RELATIONSHIP WITH OTHERS Build and maintain close, daily interactions with co-workers and supervisors Effectively communicate with outside agency staff Have a strong sensitivity to cultural differences present among staff and clients within our organization Helping community members with legal services and maintaining confidentiality Possess a strong belief in people's ability to grow and change VI. WORKING CONDITIONS Work primarily in an office setting Considerable time is spent at a desk using a computer May attend various meetings with different personnel and supervisors Some travel throughout Brooklyn, New York is required to meet with clients Flexible schedule for occasional evening or weekend work Fast-paced, high-energy, and highly-collaborative environment V. SCOPE OF RESPONSIBILITY The Client Services Public Benefits Enroller position focuses on determining clients' eligibility and completing their enrollment in public benefits. BENEFITS Benefits included Medical, dental, vision, and life insurance along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan. Up to four weeks paid vacation. Compensation: $42,500 - $45,000 per year, commensurate with education and experience. This is a full-time position at 35 hours per week. Salary Description $42,500 - $45,000 per year