Technical Support Technician Job Openings - 110 Jobs

  • Estimated Salary

    $62,657

    Technical Support Analyst
    Global Channel Management, Inc.

    Ashburn, VA

  • Estimated Salary

    $62,657

    NEW
    Technical Support Analyst
    Global Channel Management

    Ashburn, VA

  • Estimated Salary

    $62,657

    NEW
    Technical Support Analyst - Windows10 Workstation Support (REF3902I)
    Visa

    Ashburn, VA

  • Estimated Salary

    $62,657

    NEW
    Technical Support Analyst - Windows10 Workstation Support (REF3902I)
    Visa Inc.

    Ashburn, VA

  • Estimated Salary

    $65,839

    Technical Analyst 4-Support
    Oracle

    Ashburn, VA

  • Estimated Salary

    $65,839

    Technical Analyst 3-Support (HTML, JavaScript, API)
    Oracle

    Ashburn, VA

  • Estimated Salary

    $58,920

    IT Support
    Kelly Services

    Ashburn, VA

  • Estimated Salary

    $71,515

    Store Support
    Home Depot

    Ashburn, VA

  • Estimated Salary

    $30,830

    NEW
    Customer Solutions Tech Support - Work From Home
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $71,515

    NEW
    Back-Off Restaurant Support
    Intelitrac, Inc.

    Ashburn, VA

  • Estimated Salary

    $94,389

    NEW
    VOCC Open Systems (Associate Technical Support Analyst)-First Level Server Support
    Visa Inc.

    Ashburn, VA

  • Estimated Salary

    $94,389

    NEW
    VOCC Open Systems (Associate Technical Support Analyst)-First Level Server Support
    Visa

    Ashburn, VA

  • Estimated Salary

    $122,569

    Consulting Technical Director
    Oracle

    Ashburn, VA

  • Estimated Salary

    $94,389

    VOCC Open Systems (Associate Technical Support Analyst)-First Level Server Support
    Visa

    Ashburn, VA

  • Estimated Salary

    $54,000

    NEW
    Technical Writer 4-ProdDev
    Oracle

    Ashburn, VA

  • Estimated Salary

    $54,000

    Technical Writer Coordinator
    Verizon

    Ashburn, VA

  • Estimated Salary

    $54,000

    NEW
    Technical Writer Coordinator
    Verizon Communications

    Ashburn, VA

  • Estimated Salary

    $92,300

    NEW
    Technical Project Manager
    Amazon

    Ashburn, VA

  • Estimated Salary

    $94,389

    NEW
    Vivarium Support Associate I
    Charles River Laboratories

    Ashburn, VA

  • Estimated Salary

    $94,389

    Study Support Associate
    Charles River Laboratories

    Ashburn, VA

  • Estimated Salary

    $61,570

    NEW
    Clerical Support
    Hodara Real Estate Group

    Ashburn, VA

  • Estimated Salary

    $94,389

    NEW
    Cagewash Support Associate
    Charles River Laboratories

    Ashburn, VA

  • Estimated Salary

    $48,620

    NEW
    Critical Environment Technician (CET Tech) - Data Center
    QTS

    Ashburn, VA

  • Estimated Salary

    $97,020

    NEW
    Lead Tech System Engineer
    Bartech Group

    Ashburn, VA

  • Estimated Salary

    $92,300

    Technical Functional
    Oracle

    Ashburn, VA

  • Estimated Salary

    $107,572

    Senior Member of Technical Staff
    Oracle

    Ashburn, VA

  • Estimated Salary

    $67,500

    NEW
    Temp-to-hire Research Technician, Project Technical Resources
    Howard Hughes Medical Institute

    Ashburn, VA

  • Estimated Salary

    $48,620

    Critical Environment Technician (CET Tech) - Data Center
    Quality Technology Services, LLC

    Ashburn, VA

  • Estimated Salary

    $107,572

    Senior Member of Technical Staff
    Oracle

    Ashburn, VA

  • Estimated Salary

    $95,000

    NEW
    Consulting Member of Technical Staff
    Oracle

    Ashburn, VA

  • Estimated Salary

    $106,500

    Oracle Cloud HCM and Benefits Consultant - US Nationwide - Consulting Technical Manager
    Oracle

    Ashburn, VA

  • Estimated Salary

    $58,920

    NEW
    Shift Technician (MES)
    Emcor Group, Inc.

    Ashburn, VA

  • Estimated Salary

    $106,500

    Oracle Cloud HCM Workforce Rewards (Benefits and Compensation) Consulting - Technical Manager - US Nationwide
    Oracle

    Ashburn, VA

  • Estimated Salary

    $106,500

    Oracle Cloud HCM and Benefits Consultant - US Nationwide - Consulting Technical Manager
    Oracle

    Ashburn, VA

  • Estimated Salary

    $58,920

    Shift Technician (MES)
    USM, An Emcor Company

    Ashburn, VA

  • Estimated Salary

    $42,161

    NEW
    Maintenance Tech
    Firstservice Residential

    Ashburn, VA

  • Estimated Salary

    $101,780

    NEW
    Oracle Retail | Xstore Technical Implementation Consultant
    Oracle

    Ashburn, VA

  • Estimated Salary

    $93,000

    Oracle HCM Cloud- Senior Principal Technical Consultant
    Oracle

    Ashburn, VA

  • Estimated Salary

    $95,000

    Security SDE Principal Member of Technical Staff
    Oracle

    Ashburn, VA

  • Estimated Salary

    $48,620

    Product Solutions Support Sales Manager Sr (137999)
    Anthem

    Ashburn, VA

  • Estimated Salary

    $59,132

    NEW
    Service Desk, End User Support
    Insigma Inc.

    Ashburn, VA

  • Estimated Salary

    $75,000

    SaaS Technical Presales - Central US Region
    Oracle

    Ashburn, VA

  • Estimated Salary

    $106,500

    NEW
    Mgr II Technology- 139805
    Anthem

    Ashburn, VA

  • Estimated Salary

    $101,780

    Bilingual (English or
    Oracle

    Ashburn, VA

  • Estimated Salary

    $48,620

    Data Center Technician
    Amazon

    Ashburn, VA

  • Estimated Salary

    $48,620

    Data Center Technician
    Amazon

    Ashburn, VA

  • Estimated Salary

    $62,000

    Technology Sales Representative IV
    Oracle

    Ashburn, VA

  • Estimated Salary

    $62,000

    Cloud Platform Rep - DISA - Technology Sales Representative IV
    Oracle

    Ashburn, VA

  • Estimated Salary

    $62,000

    Technology Sales Representative IV Data Integration and Application Integration Solutions
    Oracle

    Ashburn, VA

  • Estimated Salary

    $62,000

    ISV Technology Sales Representative-Oracle Cloud IaaS, and PaaS offerings Healthcare
    Oracle

    Ashburn, VA

  • Estimated Salary

    $18,910

    Grocery Overnight Team Member-Full Time
    Whole Foods Market

    Ashburn, VA

  • Estimated Salary

    $18,910

    Produce Overnight Team Member-Full Time
    Whole Foods Market

    Ashburn, VA

  • Estimated Salary

    $18,910

    Specialty Team Member
    Whole Foods Market

    Ashburn, VA

  • Estimated Salary

    $90,500

    NEW
    Technical Program Manager
    Amazon

    Ashburn, VA

  • Estimated Salary

    $90,500

    NEW
    Technical Program Manager
    Oracle

    Ashburn, VA

  • Estimated Salary

    $90,500

    Principal Technical Program Manager
    Oracle

    Ashburn, VA

  • Estimated Salary

    $106,800

    Retail Consulting Project Technical Manager
    Oracle

    Ashburn, VA

  • Estimated Salary

    $106,800

    Retail Consulting Project Technical Manager
    Oracle

    Ashburn, VA

  • Estimated Salary

    $70,540

    NEW
    Network Engineer, Deployment & Support
    Facebook

    Ashburn, VA

  • Estimated Salary

    $107,610

    Cyber Security Support Analyst
    Verizon

    Ashburn, VA

Technical Support Technician Jobs

average

$58,920

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates

What does a Technical Support Technician do

A Technical Support Technician helps resolve the computer problems of an organization. They install selected software and hardware products, as well as repair hardware as necessary.

how to become a Technical Support Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Technical Support Technician Videos

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Real Technical Support Technician Salaries

Get paid what you deserve

Job Title Company Location Start Date Salary
DIR., Japanese OE Technical Support Goodyear Dunlop Tires North America, Ltd. Akron, OH Sep 20, 2011 $180,000
EMV Technical Support CPI Card Group Colorado Inc. Littleton, CO Sep 16, 2014 $170,000
Director, Cinema Technical Support Dolby Laboratories, Inc. San Francisco, CA Sep 03, 2013 $161,491 -
$190,527
Director of Technical Support Rocket Fuel Inc. Redwood City, CA Sep 01, 2014 $160,000
Technical Support Lead, Fixed Income Technology RBC Capital Markets, LLC Jersey City, NJ Mar 10, 2016 $150,000 -
$175,000
Technical Support Developer Servicenow, Inc. Santa Clara, CA Nov 24, 2016 $118,830 -
$122,800
Director, Technical Support Riverbed Technology, Inc. Bethesda, MD Sep 30, 2013 $116,000
Technical Support Developer Servicenow, Inc. Santa Clara, CA Oct 21, 2015 $108,500
Technical Support Mitchell/Martin, Inc. Jersey City, NJ Mar 08, 2016 $104,936 -
$124,000
Director, Tech Support Trizetto Corporation, A Cognizant Company Phoenix, AZ Sep 10, 2015 $103,730 -
$123,003

Top Skills for a Technical Support Technician

Know what it takes to get the job done

TroubleShootingInternetConnectivityPhoneCallsRemoteAccessEmailDeskSupportNetworkPrintersTechnicalSupportCustomerServiceSetupDataEntryWindowsXPLaptopsWEBActiveDirectorySoftwareApplicationsMACVPNCustomerSupportSoftwareIssues

Top Technical Support Technician Skills

You can also stand out to potential employers by including the following skills on your resume:
  1. Trouble Shooting
  2. Internet Connectivity
  3. Phone Calls
Here are actual snippets of how candidates used top skills in their job applications:
  • Craft bash scripts and Perl scripts for information collection, as well as automated trouble shooting.
  • Worked in call center troubleshooting internet connectivity problems.
  • Take incoming phone calls and assist customer with Apple technical support and resolve billing issues.
  • Utilized and determined and resolved necessary repairs with remote access.
  • Process and research customer orders and inquiries via telephone, fax, email, and/or EDI.

Customer Support, Data Entry, Active Directory, Phone Calls, Internet Connectivity, Email, Software Applications, Trouble Shooting, MAC, Laptops, VPN, Windows XP, WEB, Customer Service, Desk Support, Setup, Remote Access, Technical Support, Software Issues, Network Printers

Top Technical Support Technician Employers

Find the best employers to advance your career

Top 10 Technical Support Technician Employers

Convergys hires heavily for Technical Support Technician positions -- they have hired the highest amount of Technical Support Technician candidates in recent years.

Overall, 10 firms have active listings for Technical Support Technician.

Convergys, Asurion, Comcast, Verizon Wireless, Xerox, Apple, Alorica, Teleperformance, at&T, Cox Communications

Why Zippia is Better

Zippia empowers you to make the correct career decisions, not just find your next job.

You can access millions of others' career paths with the Career Map to help you identify what skills and experiences you need to achieve your career goals. And when you're ready to take the next step in your career, you can research jobs and really understand the implications for your career aspirations.