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Best states for a technical support technician
Quoted expert
Kathleen Riley
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Do you want to become a technical support technician at Convergys, and you wonder what that means or entails? We have the full list of best states for technical support technicians that you can check out, before you begin your journey. Although there are abundant technical support technician jobs in the United States, a large number of them are in the West. New York is the best state in the country for technical support technician jobs.
New York is the best state for jobs for technical support technicians, and Idaho is the worst. The most common pay in New York is $64,302, while the median pay in Idaho is $33,643.New York is the best state, and Falls is the city with the highest pay for technical support technicians.
10 best states for technical support technicians in 2025
1. New York
Total technical support technician jobs: 3,651 Average annual salary: $64,302 Lowest 10 percent earn: $38,000 Highest 10 percent earn: $106,000 Location Quotient: 1.12
2. Pennsylvania
Total technical support technician jobs: 2,896 Average annual salary: $64,389 Lowest 10 percent earn: $38,000 Highest 10 percent earn: $107,000 Location Quotient: 0.98
3. Delaware
Total technical support technician jobs: 344 Average annual salary: $55,681 Lowest 10 percent earn: $33,000 Highest 10 percent earn: $92,000 Location Quotient: 1.08
4. Michigan
Total technical support technician jobs: 2,565 Average annual salary: $48,869 Lowest 10 percent earn: $29,000 Highest 10 percent earn: $80,000 Location Quotient: 1.31
5. Connecticut
Total technical support technician jobs: 846 Average annual salary: $55,715 Lowest 10 percent earn: $34,000 Highest 10 percent earn: $90,000 Location Quotient: 1.01
6. District of Columbia
Total technical support technician jobs: 434 Average annual salary: $54,652 Lowest 10 percent earn: $32,000 Highest 10 percent earn: $91,000 Location Quotient: 1.02
7. Virginia
Total technical support technician jobs: 2,049 Average annual salary: $55,783 Lowest 10 percent earn: $32,000 Highest 10 percent earn: $94,000 Location Quotient: 0.86
8. New Jersey
Total technical support technician jobs: 1,446 Average annual salary: $58,290 Lowest 10 percent earn: $35,000 Highest 10 percent earn: $96,000 Location Quotient: 0.72
9. Indiana
Total technical support technician jobs: 1,664 Average annual salary: $46,762 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $75,000 Location Quotient: 1
10. North Carolina
Total technical support technician jobs: 2,708 Average annual salary: $44,805 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $75,000 Location Quotient: 1.11
Technical support technician jobsNear Columbus, OH
How Zippia determines the best states to be a technical support technician
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a technical support technician
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | New York | $64,302 | $38,000 | 19,849,399 | 3,651 |
| 2 | Pennsylvania | $64,389 | $38,000 | 12,805,537 | 2,896 |
| 3 | Delaware | $55,681 | $33,000 | 961,939 | 344 |
| 4 | Michigan | $48,869 | $29,000 | 9,962,311 | 2,565 |
| 5 | Connecticut | $55,715 | $34,000 | 3,588,184 | 846 |
| 6 | District of Columbia | $54,652 | $32,000 | 693,972 | 434 |
| 7 | Virginia | $55,783 | $32,000 | 8,470,020 | 2,049 |
| 8 | New Jersey | $58,290 | $35,000 | 9,005,644 | 1,446 |
| 9 | Indiana | $46,762 | $28,000 | 6,666,818 | 1,664 |
| 10 | North Carolina | $44,805 | $26,000 | 10,273,419 | 2,708 |
| 11 | Ohio | $47,412 | $28,000 | 11,658,609 | 2,354 |
| 12 | California | $51,719 | $32,000 | 39,536,653 | 6,872 |
| 13 | South Carolina | $41,911 | $25,000 | 5,024,369 | 1,504 |
| 14 | Missouri | $41,390 | $26,000 | 6,113,532 | 2,016 |
| 15 | Wisconsin | $45,219 | $28,000 | 5,795,483 | 1,310 |
| 16 | Maryland | $52,027 | $31,000 | 6,052,177 | 1,404 |
| 17 | Massachusetts | $51,362 | $32,000 | 6,859,819 | 1,712 |
| 18 | West Virginia | $43,974 | $26,000 | 1,815,857 | 354 |
| 19 | New Hampshire | $48,113 | $30,000 | 1,342,795 | 327 |
| 20 | Arizona | $45,655 | $28,000 | 7,016,270 | 1,237 |
| 21 | Kansas | $42,791 | $27,000 | 2,913,123 | 725 |
| 22 | Illinois | $42,118 | $26,000 | 12,802,023 | 3,206 |
| 23 | Texas | $41,320 | $25,000 | 28,304,596 | 5,301 |
| 24 | Rhode Island | $45,055 | $28,000 | 1,059,639 | 242 |
| 25 | Minnesota | $40,616 | $26,000 | 5,576,606 | 1,880 |
| 26 | New Mexico | $38,703 | $24,000 | 2,088,070 | 657 |
| 27 | Nevada | $38,575 | $24,000 | 2,998,039 | 770 |
| 28 | Oklahoma | $38,508 | $24,000 | 3,930,864 | 909 |
| 29 | Colorado | $39,621 | $26,000 | 5,607,154 | 1,699 |
| 30 | Alabama | $38,347 | $23,000 | 4,874,747 | 1,155 |
| 31 | Louisiana | $38,343 | $23,000 | 4,684,333 | 864 |
| 32 | Kentucky | $40,426 | $24,000 | 4,454,189 | 769 |
| 33 | Florida | $39,616 | $23,000 | 20,984,400 | 4,093 |
| 34 | Tennessee | $39,013 | $24,000 | 6,715,984 | 1,346 |
| 35 | Alaska | $33,010 | $26,000 | 739,795 | 309 |
| 36 | Arkansas | $36,344 | $22,000 | 3,004,279 | 854 |
| 37 | Georgia | $38,875 | $23,000 | 10,429,379 | 2,685 |
| 38 | Maine | $35,958 | $23,000 | 1,335,907 | 440 |
| 39 | Nebraska | $37,658 | $24,000 | 1,920,076 | 547 |
| 40 | Mississippi | $35,388 | $21,000 | 2,984,100 | 690 |
| 41 | Iowa | $37,236 | $24,000 | 3,145,711 | 736 |
| 42 | Hawaii | $39,024 | $29,000 | 1,427,538 | 193 |
| 43 | Washington | $36,959 | $26,000 | 7,405,743 | 1,685 |
| 44 | Wyoming | $36,884 | $25,000 | 579,315 | 125 |
| 45 | South Dakota | $32,738 | $21,000 | 869,666 | 338 |
| 46 | Vermont | $36,542 | $23,000 | 623,657 | 188 |
| 47 | North Dakota | $31,969 | $22,000 | 755,393 | 281 |
| 48 | Utah | $35,221 | $23,000 | 3,101,833 | 755 |
| 49 | Oregon | $37,500 | $25,000 | 4,142,776 | 701 |
| 50 | Montana | $32,061 | $23,000 | 1,050,493 | 266 |
| 51 | Idaho | $33,643 | $23,000 | 1,716,943 | 291 |
Highest paying states for technical support technicians
| Rank | State | Avg. Technical Support Technician Salary |
|---|---|---|
| 1 | New York | $64,302 |
| 2 | Pennsylvania | $64,389 |
| 3 | Delaware | $55,681 |
| 4 | Michigan | $48,869 |
| 5 | Connecticut | $55,715 |
| 6 | District of Columbia | $54,652 |
| 7 | Virginia | $55,783 |
| 8 | New Jersey | $58,290 |
| 9 | Indiana | $46,762 |
| 10 | North Carolina | $44,805 |
| 11 | Ohio | $47,412 |
| 12 | California | $51,719 |
| 13 | South Carolina | $41,911 |
| 14 | Missouri | $41,390 |
| 15 | Wisconsin | $45,219 |
| 16 | Maryland | $52,027 |
| 17 | Massachusetts | $51,362 |
| 18 | West Virginia | $43,974 |
| 19 | New Hampshire | $48,113 |
| 20 | Arizona | $45,655 |
| 21 | Kansas | $42,791 |
| 22 | Illinois | $42,118 |
| 23 | Texas | $41,320 |
| 24 | Rhode Island | $45,055 |
| 25 | Minnesota | $40,616 |
| 26 | New Mexico | $38,703 |
| 27 | Nevada | $38,575 |
| 28 | Oklahoma | $38,508 |
| 29 | Colorado | $39,621 |
| 30 | Alabama | $38,347 |
| 31 | Louisiana | $38,343 |
| 32 | Kentucky | $40,426 |
| 33 | Florida | $39,616 |
| 34 | Tennessee | $39,013 |
| 35 | Alaska | $33,010 |
| 36 | Arkansas | $36,344 |
| 37 | Georgia | $38,875 |
| 38 | Maine | $35,958 |
| 39 | Nebraska | $37,658 |
| 40 | Mississippi | $35,388 |
| 41 | Iowa | $37,236 |
| 42 | Hawaii | $39,024 |
| 43 | Washington | $36,959 |
| 44 | Wyoming | $36,884 |
| 45 | South Dakota | $32,738 |
| 46 | Vermont | $36,542 |
| 47 | North Dakota | $31,969 |
| 48 | Utah | $35,221 |
| 49 | Oregon | $37,500 |
| 50 | Montana | $32,061 |
| 51 | Idaho | $33,643 |
Expert opinions on the best states for technical support technicians
Are there any particularly good places in the United States for technical support technicians to find work opportunities?
Kathleen Riley
Professor, American University
My computer science students from the class of 2020 had a variety of experiences when they entered the job market after graduation. Those who had already signed on at companies like Amazon or Google, whose business stayed strong during the pandemic and whose workplace models adjusted easily to remote work, had a relatively easy time starting their industry jobs. Others, especially those who had planned to work for companies whose business depended on clients or industries which suffered under the pandemic, saw delays, changes in their work plans, and even cancellations of contracts; several found themselves job hunting again over the summer, interviewing remotely and having to assess companies without setting foot outside their own home. Fortunately, there are still a lot of jobs out there for Computer Science graduates, and most of the students I know have found other placements or are well into that process.
We all know about the abundance of computer science opportunities in the Silicon Valley, the Dulles Technology corridor, and other tech hubs, but there is also an abundance of computer science opportunities in large and small cities throughout the country. In addition to businesses whose focus or products are technology-related, many other businesses have significant technology and computer science needs that are provided in-house, and those who thrive and survive will continue to hire.
Technical support technician best states FAQs
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Updated January 8, 2025